At HFX Training, we are passionate about business simulations because they bring learning to life through hands-on experience. This Level 1 Certification Program is the first step in our Instructor Training Certification Pathway, equipping you to confidently use the Healthcare Hero simulation in your teaching environment. In this program, you will experience the simulation as a student, navigating its complexities and dynamics. Upon successfully completing Level 1, you’ll be ready to advance to Level 2 Training, where you will deepen your expertise in simulation facilitation and administration. The program is cohort-based, and the timetable is coordinated in advance through discussions with the HFX team to ensure maximum participation. For more information on the program structure, instructional materials, and certification requirements, please read on. What to Expect: The Healthcare Hero simulation places you in charge of a fictional hospital. Over eight simulation rounds - each representing one quarter of business operations - you will make strategic decisions to optimize patient care while managing staffing, capacity, quality, and finances. Throughout the simulation, you’ll navigate challenges like healthcare and economic crises, all while balancing the needs of multiple stakeholders. Your ultimate goal is to outperform competing hospitals managed by other participants in the program. Program and Certification Requirements This program equips you to confidently lead the simulation by requiring more than attendance or participation. To earn certification, you must: Thoroughly Prepare: Review all instructional materials and the scenario manual before the course begins. Fully Participate: Attend all Zoom sessions and complete each simulation round with focus and effort. Demonstrate Mastery: Show a comprehensive understanding of the simulation’s dynamics, decision-making processes, and strategies during practice and live rounds. Engage in Reflection: Actively participate in debrief sessions, assess your performance, and identify strategies for improvement. This certification ensures you are equipped to facilitate this complex simulation with confidence. Auditing the course is an option, but participants who choose to audit will not receive certification. Program Format The program is delivered intensively over one or more Zoom sessions, totaling six hours. This compressed format demands your full attention and focus to successfully navigate the simulation’s complexities. Eligibility Requirements: By registering for this training program, you acknowledge the following: You have discussed your needs with the HFX team and confirmed that the simulation aligns with your class or program objectives. You are an instructor at an academic institution. You agree to the confidentiality terms and commit not to distribute, disclose, or replicate any program content for purposes outside of this training. This program is offered in goodwill to academic instructors as a resource to enhance their teaching. As part of this agreement, you understand that all materials, including the simulation itself, are proprietary to HFX and its partners. Any use of these materials for purposes beyond this program, such as developing similar tools or simulations, is strictly prohibited. Course Structure: After registering, you will gain immediate access to the simulation’s instructional materials. This includes: The Scenario Manual: Your guide to understanding the game. The Capacity Planner Worksheet and Financial Planning Worksheet: Tools to help you strategize. The Strategy Planning Exercise: Designed to align your decisions with overall objectives. The Portal Guide: A walkthrough of the simulation platform. The program unfolds in four key phases: Phase 1: Pre Zoom Call / Study / Set Up Register using the button at the bottom of this page. Review the instructional materials thoroughly. Once the cohort is finalized, you will be sent your login credentials for the simulation itself. Try to submit decisions for the first practice round using the simulation portal at www.simulationportal.com. Phase 2: Play We run two practice rounds over the first 2 hours of the zoom call. This allows you to familiarize yourself with the platform and decision-making process, and think through what your strategy might be in the live game. The simulation resets ("zeroed") after the practice rounds. A brief session will clarify lessons learned and expectations for the live rounds. Over eight rounds, you’ll compete against other participants while refining your strategic decisions. Phase 3: Feedback Reflect on your performance during a structured debrief, including: Strengths and areas for improvement. Insights into competitors’ strategies. Strategic lessons learned, and applicability to local healthcare organizations. Phase 4: Implementation Planning Work with the HFX team to plan your first application of the simulation in a teaching environment. Certification Outcome Upon completing this program, you will earn the HFX Instructor Training Certification: Level One, signifying your expertise in conducting impactful simulation-based training using Healthcare Hero.
This QA Level 2 Award in citizenAID (RQF) course is a half-day course to teach the skills and knowledge needed in case one finds themselves in the middle of a terrorist attack. The skills are also usable in any event where there might be either multiple or severely injured people. Past attendees said: Attended the citizen aid course this week, absolutely brilliant. Whilst we all hope that we are never involved in a major incident, the big question though would be are we prepared, what would we do? This course discusses various incidents and some are uncomfortable to think about, but if something happened most people panic, after this course you are likely to stay calm, take control and above all save lives. This course is for everyone due to the current threats in the world, However large companies especially should consider training their staff, it may save your life or someone close to you. Highly recommended, well presented and really interesting. Benefits of this course: Following several terrorist attacks that have claimed the lives of countless victims and left many in hospital with critical injuries, both in the UK and abroad, it has been clear that normal, everyday people can save each other's lives with the right levels of training This course, together with the citizenAID Phone App and a pocket guide, has been designed by both highly experienced military and civilian clinicians This course will teach you what to do during a terrorist-related, or 'simply' a serious accident, where casualties can suffer from severe trauma. It is specifically designed to help people react safely, prioritise the injured and give life-saving first aid to the casualties RUN - HIDE - TELL - TREAT Watch this short, 4 ½ minute video by the Counter Terrorism Police UK on how to stay as safe as possible during firearms and weapons attacks Whether work is causing or aggravating mental health problems, employers have a legal responsibility toward their employees Fortunately, these events are rare, but when they do happen, being prepared can save your life, and that of others Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This half-day course gives people a good awareness of mental health in the workplace Better still, of course, is to do this citizenAID course with us, which will help a lot more! Course Contents Active shooter or knife attacker scenario Shooting incident Suspect bombs Exploded bomb Casualty first look Severe bleeding Tourniquets Haemostatic Dressings Unresponsive casualty Broken Bones Burns Casualty handover Accredited, Ofqual regulated qualification Our citizenAID course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards and taught by an experienced trainer. This means that you can rest assured that your citizenAID training is of high quality. The Ofqual Register number for this course is 603/1934/3.
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