Level 2 NVQ Certificate in Plant Operations - Transporting Loads
Mediation and Conflict Course
Business Communication Skills: Communicating effectively in the workplace Course Description Course Description Poor communication and presentation of business information breeds poor decisions. We may be masters of the spreadsheet and wizards with a project plan, but we are not always brilliant at communicating or presenting the results of our work Management meetings can, sometimes, be tedious and uninspiring, where managers compete for excuses to avoid attending! A good manager is someone who understands performance and can present information in a way that enables others to understand what the issues are and make correct decisions. A good manager can cut through the fog of numbers to make a clear point and assist others to make effective decisions. In “Business Communication Skills” we present tools and structures that will help you plan and deliver your message effectively and facilitate group meetings to achieve a useful outcome. Topics covered include the principles of good communication; planning your communication; structuring your message; and facilitating business meetings, including online meetings. We hope you enjoy it. Key Learning Participants in this course will learn: The principles of effective communication Planning your communication – message, audience, medium, structure, call to action. How to structure your communication Language patterns to help get your message across How to facilitate Business Meetings The Skills of a good facilitator The rules for a well-structured meeting Planning your meeting agenda How to facilitate an online meeting What to look for when facilitating a session Tools you can use in facilitation. Evaluating your Facilitation Curriculum L1 Effective Communication L2 Planning your Communication 1 L3 Planning your Communication 2 L4 Planning your Communication 3 L5 Exercise: Stakeholder Analysis L6 Facilitating Business Meetings L7 Planning your Meeting Agenda L8 As a facilitator what should I look for? L9 Tools you can use in facilitation L10 Facilitation Tools L11 Exercise: Planning your Agenda Resource: Tools to help you communicate and facilitate Pre-Course Requirements None Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
The perfect course for car care enthusiasts who have a passion for keeping their cherished vehicles in peak cosmetic condition safely and effectively, using tips and tricks to preserve and protect finishes, and who want to further their knowledge of detailing. Enthusiast Classic Car detailer training. The perfect course for classic car care enthusiasts who have a passion for keeping their vintage cherished vehicle in peak cosmetic condition, and who want to further their knowledge of detailing with a slant towards the classic end of the market. The course will guide the attendee through best practice processes of safe washing, decontamination, inspection, paint protection and preservation, mild paint correction, leather, plastics and vinyl care, and discuss/apply the various protection options on offer including paint type suitability. Course Details: • Assessment of vehicle exterior & interior inspection. • Cleaning, decontamination & preparatory work of the vehicle body: Washing processes, Pre-wash & snow foam, multi bucket methods, acids and alkalis, fallout removers and in-depth cleaning practices. Use of low water, less invasive wash methods and drying techniques • Cleaning, decontamination & preparatory work of alloy, steel and wire wheels. • Paintwork inspection using lighting techniques, depth gauges, and visual cues. Identifying paint types and areas of concern, and how to address them. • Engine bay cleaning and steaming, what chemicals can be used where, brightwork and mare metal care, what can you safely clean? • Practical overview of machine polisher ranges and their usage. • Practical overview of various polishing compounds and pad combinations. • Paintwork and Wheel protection options and application technique. • Glass cleansing and protection practical overview. • Detailing tips and tricks to give you the best results. You will have hands-on experience starting from the very beginning and working your way through all steps of a full enhancement detail, it will then be up to you to build on the knowledge you have gained by practising on your own vehicle, with ongoing support. The course is run from our fully equipped studio in the heart of Gloucestershire, with easy access to the M4/M5, and under an hour and a half to the M25. Course Length 1 Day (0930-1600) Group Size One-to-One Location UK Detailing Academy, 2 Purlieus Barn, Ewen, Cirencester, GL7 6BY Experience / Qualification Open to all Refreshments or Lunch Refreshments included
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This is a one to one course running over five weeks, providing two hours a week of tuition on a flexible basis. The course is aimed at those keen to discover more about the practical aspect of interior design. Whether you are about to embark on a project of your own, are keen to learn more about your individual style, or are just looking to gain more confidence, this course will give you the knowledge and tools to confidently create stylish interiors.
The one day one-to-one freestyle course is tailored to your requirements and I happy to discuss your requirements before booking. If you have a specific project in mind and that you need assistance with then I am happy to guide you through the processes involved.
Level 2 NVQ Certificate in Plant Operations - Attachments
Level 2 NVQ Certificate in Plant Operations - Road / Rail