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Program Management Skills: Virtual In-House Training Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?

Microsoft Project Blue Belt® 2013: Virtual In-House Training This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. What you Will Learn You'll learn how to: Identify the project's life cycle Understand the Enterprise Project Management (EPM) environment Apply the basic project management principles to selecting, initiating, planning, executing, monitoring and controlling, and closing your Project 2013 schedules Take advantage of new features Explain Project Server 2013 views and project sites Meet deadlines and budget restrictions Keep the workloads of your resources within their available limits Efficiently update your schedule Take advantage of the standard reports, custom views, and visual reports for your projects Take a brief look at the Business Intelligence potential Efficiently and effectively manage your project(s) and programs Work comfortably within Project Server 2013 or Project Online Getting Started with Microsoft® Project Server 2013 Describing the EPM context Discovering Project Server 2013 and Project Online Differentiating the users of Project Server 2013 Working with Project Professional 2013 and Project Server 2013 Recognizing the Life Cycle within EPM Projects and Portfolio Management Portfolio management and governance Originating new initiatives within EPTs and workflows Prioritizing initiatives, analyzing scenarios, optimizing, and selecting the portfolio Initiating Projects Initiating processes with Project Professional, SharePoint lists, Enterprise Projects, and Resource Plans Importing projects and managing project owner and permissions Planning Projects - Scope and Schedule Management Planning context and framework Scheduling in PWA Using the Deliverables feature Planning Projects - Staffing Management Plan Building a project team Managing resource availability Reviewing the assignment cycle Resolving resource overallocation Planning Projects - Cost Components, Baseline, and Consolidated Schedules Developing components of the Cost Management Planning processes Working with the baseline in projects and programs or master schedules Improving the Collaboration in the Project Sites Creating the Project Sites Developing components of the Risk Management Plan and Issues Tracking Linking planning documents Additional apps and customization Executing Projects Understanding executing processes Managing resources using Build Team and other features Working with timesheets Reporting administrative time Configuring personal settings Monitoring and Controlling Projects - Tracking Task and Project Progress Understanding the Monitoring and Controlling processes Task progress and updates in PWA including considerations for different tracking methods Task progress and updates in Project Professional 2013 Monitor and Control Projects - Measuring Performance and Reporting Progress Understanding status reports Reviewing performance metrics and progress reports Taking advantage of preloaded reports at the Business Intelligence Center Considerations for defining custom reports Closing Projects Reviewing the closing processes and closing tasks to updates Supporting the closing process

Agile is not what you do, Agile is what you become! An introduction to the essentials of Agile Scrum as a delivery method. The same learning objectives as used in central government & public sector digital delivery projects. Agile is not what you do, Agile is what you become! Since 2012, all government departments have been required to use the Agile approach to project management, to build and run new digital services. As you begin your Agile journey, one of your first challenges will be understanding the rules and roles that support Agile delivery, some of the most frequently asked questions are "Which Agile framework is applicable to our business operating model?" or, "Is the Project Manager role equivalent to that of theProduct Owner?" and, "What does a Scrum Master do?" A strong corporate culture not accustomed to the Agile mindset can also be a difficult environment in which to implement Agile methods. In some cases, the company’s culture and practices may reward non-Agile milestones while inadvertently discouraging Agile success. This intensive two-day training course combines PowerPoint presentations, informal discussions and practical exercises to introduce you to Agile Scrum as a Delivery Method, without the impending pressure of having to pass a formal certification examination. Previous experience of Agile delivery is not a pre-requisite to attending this course, although it is assumed delegates have previously attended the Primer course, or have some understanding of Agile Scrum terms and practices. This course, designed by Agile Scrum practitioners and coaches with specialist experience of working on GDS (Government Digital Service) Service Standards compliant government and public sector projects has been accredited by The CPD Certification Service and is now available outside its usual central government and public sector digital delivery setting. Who this course is for Service and Programme Managers If you are a Service Manager or Programm Manager who wants to explore the benefits of transitioning to Agile ways of working and want to understand how your existing business processes and resource landscape will fit into an Agile delivery model, then this course aims to provide you with enough information to enable you to make an informed decision. Career ambitions If you are new to Agile and your intention is to pursue a career either as an Agile Scrum Master or Agile Product Owner, you will hopefully be provided with enough knowledge to enable you to determine which role best suits your Agile career ambitions. Frequently Asked Questions How this course differs from other Agile courses Delegates will learn the 'How', not just the 'What'! This course has been designed by highly experienced Agile practitioners and coaches with specialist real-life experience of working on GDS (Government Digital Service) Service Design Standard projects. Delegates will find that the learning objectives are significantly more detailed than with other Agile courses which only focus on teaching the learning objectives of The Scrum Guide. Delegates must take the certification assessment. No! During enrolment, delegates can opt out of taking the C-ASDM certification assessment. The online Agile Scrum as a Delivery Method – Essentials course quiz is optional Absolutely! Delegates are provided access to the online Agile knowledge quiz which accompanies the Agile Scrum as a Delivery Method – Essentials course. The quiz helps delegates gauge their level of attainment but is entirely optional. Delegates can take the certification assessment without enrolling on the course. Yes! Delegates with existing Agile project delivery experience can choose to take the certification assessment without enrolling on the course. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four-to six-weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment or 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. Service features Two-day Agile Scrum training course The course uses eCommerce and other Business Case examples for context Optional online CPD certification assessment Optional Agile knowledge quiz to help delegates gauge level of attainment Online Retrospective feedback to enable continuous course improvements. Service benefits Delegates will understand the concepts and benefits of Agile Scrum development Scrum team roles and role accountabilities INVEST-compliant User Stories and BDD formatted Acceptance Criteria Agile approach to incremental project delivery Agile artefacts and Agile reports (burn-down & burn-up charts) Agile Events & Scrum rules Comparison: Agile methodologies (Lean, XP, SAFe & Scrum) Use of Kanban for workflow management Government Digital Service (GDS) Service Standards and Service Assessment Be able to communicate the ideals of Agile to stakeholders Service Agenda General knowledge Agile Delivery 101 Scrum process and sprints Applicability of Scrum Agile Manifesto Scrum roles and accountabilities Overview of Scrum roles (Core & Ancillary) Scrum Master role and role responsibilities Scrum Product Owner role and role responsibilities Scrum team Scrum events Sprint Planning Daily Scrums Sprint Reviews Sprint Retrospectives Scrum artefacts Product Backlog Sprint Backlog Increments Scrum Reports Burn-down and Burn-up Charts Scaling Scrum Working with multiple Scrum teams Working with distributed Scrum teams GDS (Government Digital Service) Service Standards Service Assessments Risks and challenges Risks and challenges of transitioning to Agile delivery Frequently asked questions Discussion on frequently asked Agile questions Agile knowledge quiz Examples of the multiple-choice questions in the optional online quiz On-going support Email support No Telephone support No Webchat support No Online support No Community Support Yes! Delegates are offered access to our private online 'Community of Agile Scrum Practitioners'. Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum Practitioners’ Guild', a private Slack community of like-minded Agile professionals.

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THE NVQ HAS NO SET DATES. ONCE REGISTERED YOU WILL BE ENROLLED ON THE SYSTEM WITH COMPLETION TIMES BELOW What is an NVQ? An NVQ is a competence-based qualification. The qualification is an International recognised work-based qualification. Once qualified, it will demonstrate to employers that you are skilled and able to perform well in your role at work. This is where you will be able to demonstrate your ability at work and complete a list of job knowledge questions regarding the units in your qualification. It is the candidate’s responsibility to engage with the Assessor and gather the evidence that will match the assessment criteria in your NVQ.   How can the candidate gather the onsite/work evidence and job knowledge questions? Risk Assessment Method Statement Drawings Materials Measuring, Cutting, Positioning, and securing in place what you are installing.   Methods of ways of gathering evidence - Videos – this will be the candidate setting up their video and then demonstrating their skills and ability on site and then upload to the candidate’s portfolio. On site assessment - where your assessor will come out to you and observe you demonstrating your skills. This will depend on the site location and assessors’ location. If the site location is too far for the assessment to take place, it will be solely video evidence. Your Assessor will instruct you on how to complete your videos. Witness testimony - your Assessor will hold a recorded discussion with your manager/supervisor to confirm where, when and how you have completed the work to the specifications. Photos – They can be used as part of an assessment. They will not be accepted if the candidate isn’t in the photo. Photos cannot be used to build up a portfolio but can be used as part of the videos showing the full completed job and also in the Assessors on site assessment observation report.   Job Knowledge Questions account for 65% of the NVQ qualification. These can be saved to your computer and typed as this will be the quickest and easiest route or you can print them out and hand write them. They are very important, and they are written to see if you have the knowledge behind what you are doing on site or at work. The questions are all relevant to the work that you do.   What is the process? Speak to sales - billy@citytraining.com or 0300 373 3337 Complete the City Training Group Registration Form A copy of your photographic ID (Passport or Driving Licence) Once enrolled on the NVQ, your Online portfolio (Quals Direct) and certificate of registration will be set up. You will receive an email from the online platform with your username (your email address) and password. Arrange with your Assessor to complete your Induction. Complete your knowledge questions. Arrange with your Assessor your site assessment. Assessor will contact your Manager/Supervisor for a testimony. Recorded Professional Discussion with you to confirm your ability and authenticate your portfolio. Cost – Level 2 - £750 + Vat. If you would like to add an additional pathway, they would be £300 each added pathway. Level 3 - £950 + Vat. If you would like to add an additional pathway, they would be £300 each added pathway. Time Scale of the NVQ? The NVQ is candidate led. This will depend on how committed the candidate is and how much work the candidate has lined up. Your Assessor cannot complete you without the evidence. For a level 2, we aim to have the candidate completed in 4 – 8 weeks, Level 3 from 4 – 12/16 weeks

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NPORS Lift Supervisor Training The aim of the NPORS Lift Supervisor Training is to Provide candidates with underpinning knowledge to allow them to understand the role and responsibility of the Lift Supervisor. As a result of the Lift Supervisor Course, and following successful completion of the NPORS Crane Supervisor training candidates will be able to understand and follow safe systems of work for lifting operations. This Lift supervisor course is for 3 days and can be completed at your site or ours. It is important that all delegates have a good understanding of spoken and written English for NPORS Crane Supervisor Training. NPORS Lift Supervisor Experienced Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Lift Supervisor Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Lift Supervisor Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Lift Supervisor Experienced Worker Test is for operators who have received some form of Lift Supervisor Course in the past or alternatively has been working with Lifting equipment, like cranes, Excavators or Telehandlers for a number of years. If you are unsure if you qualify to go down the Lift Supervisor experienced test route please contact our team to discuss this in more detail. Discounts are available for multiple Lift Supervisor Course bookings There are two parts to the lift supervisor test, a theory section comprised of 25 questions and a practical session, however Lift Supervisor training revision notes will be sent once the test has been booked. It is important that all delegates have a good understanding of spoken and written English for NPORS Crane Supervisor Training Crane Supervisor Course Summary: Leading Safe and Efficient Lifting Operations Introduction Ever wonder who keeps construction sites and warehouses running smoothly and safely? That’s where lift supervisors come in. They’re the unsung heroes ensuring everything moves like clockwork. And when it comes to proving you’re the best in the biz, NPORS certification is your golden ticket. It’s not just a piece of paper; it’s your passport to climbing the career ladder. Choose our Lifting Supervisor Course Today. Why Choose Our NPORS Lift Supervisor Training? What makes our training stand out with our Lifting Supervisor Course? Imagine learning from folks who’ve been in the trenches, in training grounds that feel like the real deal, and schedules that bend to your life, not the other way around. We’re not about boring lectures; we’re about getting your hands dirty. Who Should Attend Lift Supervisor Training? Are you the go-to person when things need to get done? Whether you’re starting out or looking to step up, if you’re in the world of construction or logistics, this Lifting Supervisor Course is for you. It’s tailored for those who like to keep things moving, safely and efficiently. Course Objectives: 1. Understanding Regulatory Requirements: Familiarise participants with relevant regulations and industry standards governing crane operations, LOLER. Ensure compliance with legal requirements and best practices for safe lifting operations, BS7121. 2. Roles and Responsibilities of a Crane Lift Supervisor: Define the roles and responsibilities of a Lift supervisor within the context of lifting operations. Highlight the importance of effective communication, leadership, and decision-making skills. 3. Crane Safety Procedures: Provide an overview of crane safety procedures, including pre-operational checks, equipment inspection, and maintenance. Emphasize the importance of hazard identification, risk assessment, and mitigation strategies. 4. Lifting Plan Development: Guide participants in the understanding of the lifting plans tailored to specific lifting tasks and site conditions created by the Appointed Person(AP). Address factors such as load weight, size, shape, centre of gravity, and environmental considerations. 5. Site Safety and Hazard Awareness: Enhance participants’ awareness of potential hazards in the lifting environment, such as overhead power lines, unstable ground, and confined spaces. Implement effective measures to mitigate risks and ensure a safe working environment. 6. Communication and Coordination: Stress the importance of clear and effective communication between crane operators, riggers, signallers, and other personnel involved in lifting operations. Provide guidance on establishing communication protocols, using standardized hand signals, and conducting pre-lift briefings. 7. Emergency Response and Crisis Management: Equip participants with the skills and knowledge to respond effectively to emergencies and crisis situations during lifting operations. Implement emergency procedures, evacuation protocols, and contingency plans to mitigate risks and ensure personnel safety. 8. Practical Exercises and Case Studies: Provide hands-on lift supervisor training opportunities for participants to apply theoretical knowledge in practical scenarios. Analyse real-life case studies to identify lessons learned, best practices, and areas for improvement in crane supervision. Learning Outcomes By the end, you’ll be a pro at keeping sites safe, managing lifts, and leading teams. You’ll walk away not just with knowledge, but with practical skills that meet and beat industry standards. It’s about making you the go to lift supervisor everyone wants on their team. Course Logistics Ready to jump in? We’ve got training spots across the UK, with dates and times that fit your life. Signing up is a breeze, and we’ll guide you through any paperwork or prerequisites. It’s all about making it easy for you to get started. Conclusion: A crane supervisor course aims to empower participants with the expertise and confidence to lead safe and efficient lifting operations on construction sites. By focusing on regulatory compliance, safety procedures, lifting plan development, hazard awareness, communication, and practical training, the course prepares crane supervisors to fulfil their roles effectively and ensure the well-being of all personnel involved in lifting activities. Investing in crane supervisor training is essential for promoting a culture of safety, minimising risks, and achieving excellence in crane operations management. Crane Supervisor Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who importantly have a wealth of knowledge of lifting supervision and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment for the supervisor course. Our Lift Supervisor training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS supervisor Tester to your site nationwide, for instance to reduce the amount of time away from work More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. Frequently Asked Questions 1. What is Lift Supervisor Training? Lift Supervisor Training is a specialised course designed to equip individuals with the knowledge and skills required to supervise lifting operations safely and efficiently. This training typically covers topics such as planning lifts, managing lifting equipment, and ensuring compliance with safety regulations. 2. Who should attend The Lifting Supervisor Course? This training is ideal for individuals responsible for overseeing lifting operations on construction sites, in warehouses, or any environment where lifting equipment like cranes are used. It’s particularly beneficial for site supervisors, managers, and anyone involved in the planning and execution of lifting operations to attend the NPORS Lift supervisor Course. 3. What certifications are available through the Lift Supervisor Training? Participants can obtain several Lift Supervisor certifications, including: NPORS Traditional card: Valid for 5 years, widely accepted in various sectors. NPORS card with CSCS logo: Recognised by major building contractors, with an initial RED trained operator card that can be upgraded to a BLUE competent operator card after completing relevant Crane Supervisor NVQ. 4. Is a health and safety test required for the NPORS Crane Supervisor Red operator card with the CSCS logo? Yes, to qualify for this card, you must have completed the CSCS operatives health and safety test within the last two years. 5 . How long is the certification valid, and what is the renewal process? The NPORS Traditional card is valid for 5 years. The NPORS card with the CSCS logo’s RED trained operator card is valid for 2 years, after which it can be upgraded to a BLUE competent Crane Supervisor operator card upon completion of relevant NVQs. The renewal process typically involves undergoing a refresher course or assessment to ensure continued competence. For those looking for a “NPORS Crane Supervisor Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK

These qualifications are ALL fully Regulated and accepted in all schools across the UK and enables you to work with children between the ages of 5-18 years. If you are looking to become a Teaching Assistant and wish to gain the required 'recognised' qualification that's accepted in all UK schools, this is the perfect Teaching Assistant course for you. This bundle offer also includes the Level 3 Autism Qualification and the Level 3 Mental Health Qualifications at a discounted rate saving you over £700.00.

Course Information Join our comprehensive course, meticulously designed to equip individuals implementing Good Clinical Laboratory Practice (GCLP) within laboratories handling samples from clinical trials. Delve into the current regulatory landscape governing laboratory work supporting clinical trials, referencing key guidelines such as the ICH Guideline for Good Clinical Practice, the Clinical EU Trials Directive, relevant regulations, and leveraging insights from the RQA guidance document on GCLP. Is this course for you? This course is tailored for laboratory managers, analysts, investigators, trial coordinators, monitors, and auditors operating in diverse settings such as pharmaceutical company laboratories, central laboratories, contract research organisations, hospital laboratories, clinics, and investigator sites. This course will give you: Guidance on effectively interpreting and applying GCLP within the broader framework of Good Clinical Practice (GCP) Insight into the seamless integration of GCLP within clinical programmes (GCP) Practical strategies for implementing GCLP in the nuanced environment of clinical research laboratories The chance to update your knowledge with the latest interpretations and guidance on clinical laboratories by the UK Medicines and Healthcare Products Regulatory Agency (MHRA) Access to a seasoned panel of speakers with extensive expertise A unique opportunity to deepen your understanding of GCLP's application across diverse scenarios. Engage in: Lively discussions to foster ideas Problem-solving sessions targeting specific challenges Detailed exploration of specific aspects within the realms of GCP and GCLP. Tutors Tutors will be comprised of (click the photos for biographies): Vanessa Grant -, - Louise Handy Director, Handy Consulting Ltd Tim Stiles Consultant, Qualogy Ltd Programme Please note timings may be subject to alteration. Day 1 08:50 Registration 09:00 Welcome and Introduction 09:20 Good Clinical Practice and the Requirements of Good Clinical Laboratory Practice A review of Good Clinical Practice and its requirements for the laboratory analysis of samples from a trial. The thought processes behind the development of Good Clinical Laboratory Practice, its objective, scope, interpretation and application are explained. 10:00 Safety and Ethical Consideration Informed consent, confidentiality, expedited reporting, blinding and unblinding and serious breaches of the GCP are discussed. 10:40 Break 10:55 Organisation and Personnel Responsibilities within GCP and the Laboratory The responsibilities of key functions that should exist within a clinical laboratory including personnel records of training and competence are discussed. 11:30 Staff Training and Training Records Personnel records of training and competency assessments are discussed. 11:45 Laboratory Facilities, Equipment and Materials Suitable facility design, organisation and operation will be discussed. The calibration, validation and maintenance of equipment used in the conduct of sample analysis are examined, as are the suitability of materials and the identification and labelling of reagents and solutions. 12:30 Lunch 13:15 Workshop 1 - Facilities, Equipment and Responsibilities Some practical problems with regard to the facilities, equipment and responsibilities are explored. 13:45 Workshop 1 - Feedback 14:15 Computer Systems Validation Systems, including computerised systems, used in the analysis, collection and reporting of results should be appropriately tested, operated and controlled. What this means in practice is discussed. 14:45 Trial Protocols, Analytical Plans During this session we examine the purpose, content, control and change of these important documents. 15:30 Break 15:45 Workshop 2 - SOPs, Clinical Protocols, Analytical Plans and Validation The practicalities of managing and documenting the planning phase of analytical work on a trial are explored along with computerised system validation. 16:30 Workshop 2 - Feedback 17:00 Close of Day Day 2 09:00 Conduct of the Work and Quality Control Many of the issues that surround the conduct of sample collection, shipment, storage, analysis and management of Analytical Methods are discussed. This includes the quality control of the assay that may be employed and Quality Control checks. 10:00 Deviation Management The expectations around deviations and CAPA are discussed. 10:15 Workshop 3 - Conduct of the Work and Quality Control Practical work conduct and quality control issues are explored. 10:45 Break 11:00 Workshop 3 - Feedback 11:30 Source Data, Data Integrity, Records and Reports The creation and subsequent management of source data and records, data integrity, are discussed, together with the process of reporting analytical results. 12:10 Workshop 4 - Data, Records and Reports Practical problems with data, records and reports are investigated. 12:45 Lunch 13:30 Workshop 4 - Feedback 14:00 Quality Audit The requirements for and purpose of quality audits are discussed. The difference between quality audit and quality control are explained along with the role of the quality audit staff and their interaction with the analytical project managers, laboratory management and study staff. 14:40 Risk Management How should we assess risk and how can we use the process to assist in evaluation of audit findings. 15:15 Break 15:30 Regulatory Inspection The conduct of regulatory inspections and current expectations of the inspectors. Preparation for inspections and conduct during them will be discussed. 16:00 Panel Session This panel session will address any outstanding issues raised by the delegates. 16:15 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Develop

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