22119 Disc courses

BCG Course

This week long CPD accredited training is ideal for those Real Estate professionals, who are looking to bolster the DCF modelling skills. This course covers Real Estate Investment, Development, Finance & Risk.

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

LOOKING FOR: CHILDREN'S: PICTURE BOOK TEXTS, NON-FICTION, POETRY Lucy Brownridge is Editorial Director at Wide Eyed Editions and Frances Lincoln Children’s Books, and formerly Thames & Hudson where she helped to establish the Children’s list. She specialises in highly illustrated picture books and non-fiction (including poetry) for children. She has commissioned and edited books which have gone on to win the Carnegie Awards, The British Book Awards, the Klaus Flugge Prize, the Blue Peter Prize and have been translated into over 30 languages. She has been editor to Alan Ahlberg, Quentin Blake, Mariajo Ilustrajo, Yuval Zommer and Children’s Laureate Joseph Coelho among many others. She is the author of The Fantastical Safari and The Cat Family series, and many other books for children. She is interested in the history of illustrated children’s books and is always looking for innovative ways to use the book format. ABOUT YOU Include a covering letter, in a Word document, telling Lucy about yourself and your sources of inspiration. If you have one, include a link to your website. She is keen to read stories she hasn't seen before or see artwork with a distinctive style rather than something that fits with trends. She has particular experience with picture books and illustrated narrative non-fiction. PICTURE BOOKS Please send one or two (max) full manuscripts, in a Word document, starting with a short summary/blurb. Make the summary punchy and engaging. Remember that the best picture book stories are simple and every word should count. Do you see this book as part of a series? NON-FICTION PROPOSALS Please send a paragraph explaining your idea, a contents list, if appropriate, and a sample piece of text. (In addition to the paid sessions, Lucy is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 15th September 2025 at 10:00am UK BST

Course Information Who should attend? This course is provided for people who work in the care sector and are required to have knowledge and understanding of of how to move and position individuals safely, and in a way that promotes their independence, dignity and functional mobility. Also the importance of risk assessments and the potential hazards involved, along with the key legislation relevant to moving and handling. Course delivery This course is delivered in 1 day of classroom training led by a professional instructor to cover the all course elements: Manual Handling Safe use of Equipment Practical Assessment Effective Communication Assessing Risk Understanding Responsibilities Legislation Ergonomics Dignity Availability Private bookings available, contact us for more information Public course dates appear in our training calendar This is a CPD Accredited Course Pentagon Skills is a Skills for Care endorsed training provider

LOOKING FOR: ADULT FICTION, NON-FICTION Diana joined the prestigious DHH Literary Agency in June 2024. She started agenting with Rupert Heath Literary Agency in 2011 before moving to UTA and Marjacq in 2017. Before that she was senior commissioning editor at Transworld. Diana was chosen as one of The Bookseller’s Rising Stars of 2012, was a nominee for RNA Agent of the Year 2019, and was shortlisted for Literary Agent of the Year 2022 at the British Book Awards. Her list includes a wide range of bestselling and prize-winning authors in the UK and internationally. Diana represents adult fiction and non-fiction. For fiction, she is looking for upmarket women's commercial, with depth and heart, including reading group, historical, saga, uplit and contemporary stories that are irreverent and make her laugh; accessible literary fiction, high-concept crime fiction and thrillers. She has a thing for spy novels and would love to find a great vampire story.  On the non-fiction side: memoir, smart, funny feminists, lifestyle, cookery and social justice, and open to anything with a strong, original voice. She also encourages submissions from writers who have been traditionally under-represented. Diana would like you to submit a covering letter, 1 - 2 page synopsis and the first three chapters (a maximum of 5,000 words) of your manuscript in a single word document.  (In addition to the paid sessions, Diana is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 17th September 2025

THIS COURSE PACKAGE INCLUDES: 1: INTRODUCTION TO ECG COURSE - RECORDING & BASIC INTERPRETATION (GPT009) 2: ADVANCED ECG COURSE - INTERPRETATION & ANALYSIS (GPT010) Learn how to set up and record a basic ECG trace, followed by advanced analysis and interpretation FAST-TRACK YOUR ECG TRAINING WITH OUR BEGINNER TO ADVANCED TRAINING PACKAGE 20% off - Multi-Course Discount Cover all stages from Level 1 through to Level 4 (FDSc) Cover your theory training online Practical training in Classroom or Virtual Classroom Comprehensive Practise@Home training kits for VC Awards 2 accredited qualifications Dual Accreditations are awarded for all courses (Open College Network and CPD) Covers all steps required to competently set up and perform an ECG trace. Practical sessions include electrode placement on mannequin, running traces and identifying anomalies. Learn beginner to advanced skills and interpretation. Basic understanding of English language required. OPEN TO ALL APPLICANTS About these courses 1: INTRODUCTION TO ECG COURSE - RECORDING AND BASIC INTERPRETATION (GPT009) PART 1 - Theory Allow approx. 5-6 hours PART 2 - Practical Training Attend a classroom location or join us in our virtual classroom * - 3-4 hours ACCREDITED LEVEL 3 QUALIFICATION * Virtual Classroom option includes a free comprehensive Practise@Home ECG training kit. 2: ADVANCED ECG COURSE - INTERPRETATION AND ANALYSIS (GPT010) E-LEARNING - Theory Allow approx. 6-8 hours ACCREDITED LEVEL 4 QUALIFICATION OPTIONAL: GETTING STARTED IN ECG (GPT002) A free starter ECG Course (unassessed) developed to help you understand the basics of ECG recording: 3 modules in total with no Questions! If you are already familiar with ECGs then you may prefer to save time and opt out of this mini-course at booking stage. This "mini-course" is available at no charge. Learning Outcomes GPT009: Understanding different ECG equipment types ECG equipment - set-up and calibration Includes professionalism, consent, IPC and legal requirement Patient preparation How to correctly apply electrodes to limbs and chest Identify artifacts (equipment and patients Identify and recognise routine traces Identify and recognise non-routine traces Identify traces requiring urgent attention Labelling and reporting GPT010: Understand the acceptable variations within the normal ECG of healthy adults. Recognise the expected patterns of an ECG from a healthy child from birth onwards and identify abnormalities. Interpret abnormal ECG patterns in adults. Diagnose arrhythmias as an underlying cause of palpitations and syncope. Exploring sinus rhythm, extrasystoles, paroxysmal tachycardia and the importance of a physical examination. Identifying syncopal episodes attributable to cardiovascular disease as opposed to arrhythmias. Recognise ECG markers for tachycardias, bradycardias, pre-excitation syndromes, bi-fascicular block, and first-degree block with bundle branch block. Differentiate between supraventricular and ventricular extrasystoles and be able to diagnose broad complex tachycardias, ventricular flutter and fibrillation, sick sinus syndrome, and Stokes-Adams attacks. Recognise and identify symptoms associated with the causes of acute or chronic chest pain in patients who present with myocardial infarction (heart attack), pulmonary embolism, significant central pulmonary embolism, pericarditis, aortic dissection, oesophageal rupture, spinal disorders, vertebral collapse, posterior infarction, and angina. Recognise symptoms indicative of conditions such as pulmonary oedema, chest diseases, and pulmonary congestion. After the course GPT009: Safely and competently set up an ECG machine Introduce patients to the ECG test, adhering to compliancy requirements before and after testing Perform an ECG test to national guidelines Understand basic traces and their correlation to cardiac issues Recognise normal and erroneous recordings Recognise recordings that require urgent medical follow-up Complete the recording and label (or record digital copies) as per guidelines GPT010: Appreciate normal and abnormal ECG variations in the context of varying pathologies. Be able to determine whether an arrhythmia has an underlying cause that requires medical intervention. Interpret ECGs as a function of the patient's ongoing cardiac management. Understand and apply the Burce Protocol exercise test in relevant clinical situations. Know how to clinically respond to a patient with chest pain including further investigations required, pain relief, history and examination and echocardiogram. Understand and apply the fundamental principles of arrhythmia management. Understand the primary causes of heart disease and the diagnostic process. Appreciate the importance of the ECG as a diagnostic tool alongside the patient’s history and clinical presentation and recognising its limitations. Course Package Components: PACKAGE - Beginner to Advanced ECG - Virtual Classroom - INTRO - Part 1 online Part 2 Virtual Classroom (AM) + ADVANCED - E-learning

Are you looking for a sewing machine workshop nearby? Want to learn the fundamentals? Then visit the sewing machine workshop in London and enjoy the joy of stitching! This session will teach you everything from threading your machine and winding up the small bobbin to trying out different stitches and embroidering with your machine. This course is ideal for beginners who want to learn in an enjoyable and casual setting. Sign up today and let's start stitching!

Basic ABG interpretation ABG interpretation training Introduction to ABG analysis Arterial blood gas interpretation Healthcare professional ABG course Acid-base balance training ABG parameters explanation Respiratory and metabolic disturbances Hands-on ABG practice Clinical applications of ABG interpretation ABG training for nurses/physicians/respiratory therapists ABG interpretation certification CPD accredited ABG course Practical ABG learning

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