18331 Disc courses delivered Online

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation. The skills and competencies are also applicable in many situations in families, communities and social settings.

Duration 1 Days 6 CPD hours This course is intended for This course is primarily designed for students who want to gain the skills necessary to use VBA to automate tasks in Excel such as collecting data from external sources, cleaning, and manipulating data. The target student may also want to learn how to create custom worksheet functions to streamline worksheet formulas and make complex worksheets easier to support, maintain, and understand. Overview Identify general components of VBA and their appropriate use in solving business solutions. Record VBA macros to automate repetitive tasks. Write VBA code to create VBA subroutines and functions. Use various programming elements to solve problems through code, including variables,objects, conditional statements, and loops. Eliminate, avoid, or handle errors in VBA code, and optimize its performance. VBA (Visual Basic for Applications) enables you to enhance and extend the capabilities of Microsoft Excel and other applications in the Microsoft 365 application suite. You can use VBA to perform tasks that would be difficult or impossible to do using only worksheet functions, and you can automate a wide range of tasks so they can be performed faster, more consistently, and with less effort than performing them manually. This course will give you a good foundation for understanding, creating, and using VBA in your own Excel workbooks. You will learn how to use the macro recorder effectively, as well as how to write your own VBA code from scratch. You will use tools built into Excel to explore and learn VBA's capabilities and to optimize and debug your code. Prerequisites To ensure your success in this course, you should be an experienced Excel user who is comfortable creating and working with Excel workbooks, including tasks such as entering worksheet formulas, using absolute and relative addressing, formatting cells, and creating pivot tables and charts. This level of skill could be acquired by taking the Microsoft Excel for Office 365 (Desktop or Online) courses, Parts 1, 2, and 3. 1. Using VBA to Solve Business Problems Use Macros to Automate Tasks in Excel Identify Components of Macro-Enabled Workbooks Configure the Excel VBA Environment 2. Recording a Macro Use the Macro Recorder to Create a VBA Macro Record a Macro with Relative Addressing Delete Macros and Modules Identify Strategies for Using the Macro Recorder 3. Writing VBA Code Directly Write VBA Code Discover Objects You Can Use Create a Custom Function 4. Solving Problems through Code Make Decisions in Code Work with Variables Perform Repetitive Tasks 5. Improving Your VBA Code Debug VBA Errors Deal with Errors Improve Macro Performance 6. Controlling How and When Macros Run Prompt the User for Information Configure Macros to Run Automatically Additional course details: Nexus Humans VBA with Microsoft Excel (v1.2) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VBA with Microsoft Excel (v1.2) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Introducing Divorce Therapy Package: Navigating the Challenges, Healing, and Finding Renewed Purpose Are you going through the difficult process of divorce and seeking support to cope with the emotional challenges and transitions? Miss Date Doctor’s Divorce Therapy Package offers you a compassionate and understanding space to navigate the complexities of divorce, heal from the emotional wounds, and find renewed purpose in life. Divorce is a life-altering event that can lead to a wide range of emotions, including grief, anger, sadness, and uncertainty about the future. Our experienced therapists are here to help you process these emotions, gain clarity, and develop coping strategies to move forward positively. Here’s how the Divorce Therapy Package can support you: Emotional Healing: Our therapists provide a safe and non-judgmental space where you can freely express your emotions related to the divorce. We’ll help you process grief and loss, anger, and other challenging emotions to facilitate healing. Navigating Transitions: Divorce often involves significant life changes. We’ll guide you in navigating these transitions, such as adjusting to single life, co-parenting, or re-entering the dating scene. Coping Strategies: Divorce therapy equips you with coping strategies to manage stress, anxiety, and uncertainty during this period of change. Gaining Clarity: Our therapists will work with you to gain clarity about your goals and aspirations, helping you find a new sense of purpose and direction in life. Communication Skills: Divorce therapy can also address communication issues, helping you effectively communicate with your ex-partner and children during the divorce process and beyond. Building Resilience: Divorce therapy fosters resilience, empowering you to bounce back from challenges and embrace a new chapter in life with strength and determination. Self-Discovery: Divorce can be an opportunity for self-discovery and personal growth. We’ll help you explore your values, strengths, and interests, creating a foundation for a fulfilling future. Supportive Environment: Our therapists provide unwavering support throughout your divorce journey, offering guidance and empathy as you work towards healing and renewal. The Divorce Therapy Package at Miss Date Doctor offers you a transformative experience during a challenging time in your life. Our therapists understand the complexities of divorce and are committed to helping you navigate this transition with grace and resilience. Invest in your emotional well-being and take the first step towards healing and renewal with the Divorce Therapy Package. Embrace the opportunity for growth and self-discovery as you embark on a journey of healing and empowerment. Let our skilled therapists guide you towards finding strength, purpose, and a brighter future beyond divorce. 3 X 1 hour https://relationshipsmdd.com/product/divorce-therapy-package/

This course will let you develop the skillsets needed to guide the delivery of value in a Lean enterprise—and learn about the activities, tools, and mechanics used to manage backlogs and programs. Attending the class prepares you to take the exam and become a certified SAFe® 6 Product Owner/Product Manager (POPM). SAFe Product Owner/Product Manager 6 training course is provided under Scaled Agile, Inc. Partner Program Agreement.

Getting Started The OTHM Level 7 Diploma in Immersive Software Engineering aims to equip learners with advanced-level knowledge and skills to design, develop, and evaluate immersive software engineering systems. By completing this qualification, learners will acquire the skills to support research and innovation in various domains, such as Web and cloud technologies, Security, Automation, Data analytics, and Project methodologies. The primary objective of this diploma is to develop critical thinking and research skills in learners to identify and address complex problems in the software engineering field. Key Benefits This qualification will bring you many vital benefits, such as; The study program is designed to be both stimulating and challenging, providing learners with a chance to gain essential subject knowledge to help them succeed in further studies or the workforce. The program's content has been updated to match the latest employer and higher education requirements. Assessments evaluate both cognitive and affective skills, along with applied skills. Learners will develop valuable knowledge and academic skills, including active research, effective writing and analysis, creative problem-solving, decision-making, and digital literacy. Key Highlights Are you aspiring to become a Software Developer? Then, the OTHM Level 7 Diploma in Immersive Software Engineering program offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 7 Diploma in Immersive Software Engineering can open many career pathways including, but not limited to: Chief technology officer; Est. Salary £1,41,489 per annum Senior software engineer; Est. Salary £55,913 per annum Junior software engineer; Est. Salary £25,904 per annum Team Leader; Est. salary £27,903 per annum     About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Security Engineering Reference No : Unit 1 - F/650/7994 Credit : 20 || TQT : 200 Hours This unit teaches secure software development, system hardening, authentication, encryption, network security, and web application architecture. UNIT2- Software Programming Principles and Practices in Java I Reference No : Unit 2 - H/650/7995 Credit : 20 || TQT : 200 Hours This unit teaches learners about programming languages, including what it is, how it works, and how to interact with computers. Learners will learn the basics through real-world coding examples and regular coding assignments. UNIT3- Agile Project Management Reference No : Unit 3 - J/650/7996 Credit : 20 || TQT : 200 Hours This unit covers project management, Scrum, and Kanab for IT product development. Build products iteratively and optimize value flow for customers. UNIT4- Cloud Computing & DevOps Reference No : Unit 4 - K/650/7997 Credit : 20 || TQT : 200 Hours This unit teaches cloud computing, DevOps, and various cloud models (IaaS, PaaS, SaaS), including different cloud services. UNIT5- Database & SQL Programming Reference No : Unit 5 - L/650/7998 Credit : 20 || TQT : 200 Hours The unit teaches learners the limitations of traditional storage systems, how modern relational databases overcome these challenges, and programming skills to communicate with databases using SQL. UNIT6- Web Designing Reference No : Unit 6 - M/650/7999 Credit : 20 || TQT : 200 Hours This course teaches learners to create HTML, CSS, and JavaScript web pages. Design sites, use styles, tables, lists, and HTML user input properties, and learn JavaScript basics. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The OTHM Level 7 Diploma in Occupational Health and Safety Management is a qualification for ambitious health and safety professionals. It is intended to make learners accountable for developing and applying health and safety procedures daily in an organisation. This course aids the learners to improve their knowledge and skills. The objective of the OTHM Level 7 Diploma in Occupational Health and Safety Management qualification is to advance occupational health and safety management expertise for managers with the authority and personal attributes to translate organisational strategy into effective operational performance. This qualification reflects current practice in Occupational Health and Safety Management and allows learners to develop and expand their high-level understanding of occupational health and safety. Key Benefits   The course taker will benefit from gaining in-depth knowledge on multidisciplinary topics such as health and safety management practice and systems, strategic risk intervention and its factors, strategies to improve occupational wellbeing, and sustainability and ethics. The Advanced Research Methods unit will allow learners to develop a critical understanding of research and philosophical, practical and ethical concepts within a health and safety environment. The qualification will enable learners to become autonomous, self-directed learners with tools and motivation to continue learning, developing, and reflecting on practice throughout their careers. The OTHM Level 7 Diploma in Occupational Health and Safety Management qualification enables learners to progress into or within employment or continue their further study. As this qualification is approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation), learners can progress to a Master's top-up at many universities in the UK and overseas with advanced standing. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   For entry into the OTHM Level 7 Diploma in Occupational Health and Safety Management, learners must possess the following: An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not English will need to have a score of 5.5 or above in the IELTS (International English Language Testing System)   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Health and Safety Management Practice Reference No : M/618/8236 Credit : 20 || TQT : 200 The aim of this unit is to provide learners with the knowledge, understanding and skills to translate organisational policy into an effective occupational health and safety management operation, including evaluating and reviewing health and safety management practices and operations. UNIT2- Effectiveness of Health and Safety Management Systems Reference No : T/618/8237 Credit : 20 || TQT : 200 The aims of this unit are to provide learners with extensive knowledge and understanding to demonstrate their influence of effective system management and operation. Learners will determine the core drivers for effective health and safety systems within an organisation, evaluating traditional and proactive safety management models, along with the importance of communication systems for the organisation. UNIT3- Factors Affecting Risk and Strategic Risk Intervention Reference No : A/618/8238 Credit : 20 || TQT : 200 This unit aims to develop learners' understanding of the principles of implementing and maintaining a sensible risk management programme. Learners will also gain knowledge on how to assess health and safety risks within the organisation and develop appropriate risk control measures. UNIT4- Strategic Commitment to Health and Well-Being Reference No : F/618/8239 Credit : 20 || TQT : 200 This unit will explore strategies for securing commitment to improve occupational health and well-being. UNIT5- Sustainability and Ethics in Health and Safety Practice Reference No : T/618/8240 Credit : 20 || TQT : 200 The aim of the unit is to evaluate the influences the workplace has on the safety and health of workers and evaluate the evidence for creating an all-inclusive approach to improving safety, health and wellbeing at work. UNIT6- Advanced Research Methods Reference No : Y/618/8246 Credit : 20 || TQT : 200 The unit aim is to allow learners to develop key knowledge, understanding and skills relating to health and safety research and the theoretical and methodological problems that may be associated with the research. Learners will be able to cover key topics relating to research problem, conducting literature reviews, referencing, data collection and analysis techniques, and drawing conclusions from the analyzed data. This unit will enable learners to develop critical awareness of key research skills as researchers and/or independent health and safety practitioners. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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Selling Skills for Professionals: Part 1 Prospecting   Course Description   Copyright Ross Maynard 2021   Course Description Welcome to Selling Skills for Professionals: Part 1 Prospecting. If you are an accountant, a lawyer, a consulting engineer, a surveyor, an actuary, a management consultant, an events organiser, an HR professional or any other form of professional businessperson, and you need to identify and develop new clients, then this course is for you This is part 1 of a two-part course on selling skills for professionals. In Part 1 I cover prospecting, that is identifying potential future clients and making the initial approach. In Part 2 of Selling Skills for Professionals I cover the sales process once you have a make contact with a potential client. Selling Skills for Professionals covers high involvement purchases where the commitment is a significant one for the purchaser. This covers relatively expensive business investments, but also purchase agreements which the purchaser feels will have a significant impact on their business – for example engaging an accountant or a lawyer, or a management consultant, and so on. With a high involvement purchase, the client typically will consider a range of alternatives; will review a variety of information sources; and will evaluate product and service attributes in detail. This means that there is a relatively high barrier to surmount to get the potential client’s attention. A solid approach to prospecting and a well-structured sales process can increase that conversion rate and enhance your success in securing clients who will remain with you for the long term. That is the purpose of this course.   I hope you enjoy the course.     Key Learning Points  On completion of the course, delegates will be able to: Describe the scope and purpose of sales prospecting for professional services Understand the five rules of selling professional services Develop a branding statement for themselves and their organisation Define the criteria for the clients they wish to target Appreciate the importance of client pain points and how to identify them Prepare materials for prospecting Create a cold calling script for prospecting Write a cold email or LinkedIn message to prospects including a strong subject line Understand the sorts of questions they can use to stimulate client engagement in a discussion Move prospects onto the next stage of the selling process     Curriculum Module 1: First Principles in Selling Professional Services Lesson 1: The Five Rules of Selling Professional Services Lesson 2: The Five Rules of Selling Professional Services Lesson 3: Branding   Module 2: Getting Ready to Prospect Lesson 4: Identifying Prospects Lesson 5: Client Pain Points and the Purpose of Prospecting Lesson 6: Preparing to Prospect   Module 3: Making the Approach Lesson 7: Seven Seconds to make an Impact Lesson 8: Crafting the Message: Cold Calling Lesson 9: Crafting the Message: Cold Email Lesson 10: Sample Scripts for Cold Email  Lesson 11: Trigger Questions Lesson 12: Getting Ready to Sell: The Next Stage  Lesson 13: Key Learning Points in Prospecting     Pre-Course Requirements There are no pre-course requirements     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

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