1544 Diploma in Professional Studies (DPS) courses

Course Overview Are you looking to improve your computer literacy or kickstart a career in the IT sector? This Professional Information Technology Course covers all the basics, from the anatomy of a PC to programming language and essential software. You will also explore the role of an IT Technician and Computer Programmer, including career path and opportunities. Through tutor-led guidance, you will learn about the latest IT technologies and gain the core skills required to gain employment in this field. You will also deepen your understanding of IT security and troubleshooting issues, to protect your PC and networks. Once you have successfully completed this course, a range of professions will be open to you, and you will have the certification and skills to maintain and upgrade any PC with confidence. This Information Technology Course is an introductory course, with no specific entry requirements. Fast track your career online and gain the practical knowledge to become an IT Technician or Programmer! What You Will Learn This Diploma in Information Technology is ideal for aspiring IT professionals and those who wish to improve their computer literacy. It provides essential information and guidance on networking, programming, troubleshooting and other key topics, covering the fundamental components of a PC. Understanding the Components of a PC Do You Need to Upgrade Your PC? Essential Software Every PC Must Have How to Install and Organise Your PC Tips & Guidelines for Troubleshooting How to Speak to a Technician The Role of a Computer Programmer An Introduction to Programming Language The Basics of Computer Networking Network Routing, Switching, Bridging & Security Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

🌟 Unlock Your Potential with the Level 3 Diploma in Health and Social Care - CPD Certified! 🌟 Are you ready to embark on a rewarding journey towards a fulfilling career in the field of health and social care? Look no further! Our comprehensive Level 3 Diploma in Health and Social Care offers the perfect stepping stone to equip you with the essential knowledge and skills needed to thrive in this dynamic sector. 💼   🚀 Why Choose Our Course? CPD Certified: Rest assured, your certification holds immense value and credibility in the industry. Our course is certified by the Continuing Professional Development (CPD), ensuring that your qualifications are recognized and respected globally. Comprehensive Curriculum: Dive deep into a wide range of topics covering health and social care practices, ethics, legislation, communication skills, and much more. Our carefully curated curriculum is designed to provide you with a solid foundation to excel in your career. Flexible Learning: Life can be busy, but that shouldn't stop you from pursuing your dreams. Our course offers flexible learning options, allowing you to study at your own pace and convenience, whether you're a full-time professional or a busy parent. Expert Guidance: Learn from industry experts who bring years of practical experience to the table. Gain insights, tips, and advice that will not only help you ace your exams but also excel in your future career endeavors. Practical Experience: Put your knowledge into practice through real-world scenarios, case studies, and practical exercises. Develop critical thinking and problem-solving skills essential for success in the field. Career Advancement: Open doors to exciting career opportunities in various healthcare settings, including hospitals, nursing homes, community centers, and more. Stand out from the crowd with a recognized qualification that showcases your dedication and expertise. Personal Growth: Transform not just your career but also yourself. Gain confidence, empathy, and compassion as you learn to make a positive impact on the lives of individuals in need of care and support.   💡 Who is This For? Our Level 3 Diploma in Health and Social Care is ideal for: Aspiring healthcare professionals looking to kickstart their career journey. Current healthcare workers seeking to upskill and advance in their roles. Individuals passionate about making a difference in the lives of others. Anyone looking for a rewarding career path with opportunities for personal and professional growth.   🌱 Career Path Upon successful completion of our course, you'll be well-equipped to pursue a variety of roles in the health and social care sector, including but not limited to: Care Assistant Support Worker Healthcare Assistant Residential Support Worker Community Support Worker Mental Health Support Worker   With further specialization and experience, you can progress to managerial positions, leadership roles, or even explore opportunities in specialized areas such as mental health care, elderly care, disability support, and more. Don't miss out on this incredible opportunity to make a difference while carving out a fulfilling career path for yourself. Enroll in our Level 3 Diploma in Health and Social Care today and take the first step towards a brighter future! 🌟   FAQ (Frequently Asked Questions) - Level 3 Diploma in Health and Social Care - CPD Certified Q1. What is the Level 3 Diploma in Health and Social Care? The Level 3 Diploma in Health and Social Care is a qualification designed to provide learners with the knowledge and skills needed to work effectively in the health and social care sector. It covers a wide range of topics, including understanding health and social care settings, communication, equality and diversity, and safeguarding individuals. Q2. Is the Level 3 Diploma CPD Certified? Yes, the Level 3 Diploma in Health and Social Care is CPD (Continuing Professional Development) Certified. This means that it has been independently assessed and meets the rigorous standards set by the CPD Certification Service. By completing this course, learners can earn CPD points to demonstrate their ongoing commitment to professional development. Q3. Who is the Level 3 Diploma suitable for? The Level 3 Diploma in Health and Social Care is suitable for individuals who are either currently working or aspiring to work in roles within the health and social care sector. This includes healthcare assistants, support workers, care assistants, and those in similar roles. It is also suitable for individuals who may be looking to progress their career within the sector. Q4. How is the Level 3 Diploma assessed? The Level 3 Diploma in Health and Social Care is assessed through a combination of written assignments, practical assessments, and observations in the workplace. Learners will need to demonstrate their understanding of key concepts and principles, as well as their ability to apply them in real-world situations. Assessment methods may vary depending on the specific modules and units within the course. Q5. What are the benefits of completing the Level 3 Diploma? Completing the Level 3 Diploma in Health and Social Care offers numerous benefits, including enhanced knowledge and skills relevant to the sector, improved career prospects and opportunities for progression, and the ability to make a positive difference in the lives of individuals receiving care. Additionally, being CPD Certified adds credibility and recognition to the qualification, further validating the learner's expertise and commitment to professional development. Course Curriculum Module 01 The principles and values of health and social care The principles and values of health and social care 00:00 Module 02 Communication skills Communication skills 00:00 Module 03 Health and social care policies and legislation Health and social care policies and legislation 00:00 Module 04 Health and social care delivery Health and social care delivery 00:00 Module 05 Professional practice in health and social care Professional practice in health and social care 00:00 Module 06 Substance Use Disorders (SUD).docx Substance Use Disorders (SUD).docx 00:00 Module 07 Caring for Mental Health Caring for Mental Health 00:00 Module 08 Methods of Mental Health Treatment Methods of Mental Health Treatment 00:00 Module 09 Depression and Bipolar Disorders.docx Depression and Bipolar Disorders.docx 00:00 Module 10 Anxiety Disorders.docx Anxiety Disorders.docx 00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum New Color Mixing for Painters - in Acrylic or Oil Introduction 00:09:00 Materials and Preparing Your Color Palette 00:21:00 Mixing Purples - And All Secondary Colors 00:19:00 Mixing Reds - And All Primary Colors 00:10:00 Mixing Neutral Colors 00:11:00 More Tips on Color 00:27:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Anti Harassment and Bullying Course Overview This anti harassment and bullying course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This anti harassment and bullying course covers the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the anti harassment and bullying course. Who should take this course? This comprehensive anti harassment and bullying course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of anti harassment and bullying. This anti harassment and bullying course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the anti harassment and bullying course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirement There are no academic entry requirements for this anti harassment and bullying course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: Policy Commitments, Harassment And Bullying Module 2: Informal Steps, Raising A Formal Complaint and Investigations Module 3: Action Following Investigations Module 4: Case Studies Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Manage and Lead People by an example All of us want to be a leader, the captain or the head of any group whether it is in a company department or a group working on a project. But do you have the necessary skills to be a successful leader? Well you can, with the help of this course. Professional Diploma in Leadership and People Management highlights the quality required from a leader and people manager. Effective leadership and the ability to manage people are fundamental in the success of any 'team' venture be that in business or in any other group activity. Whether it's in business or as part of a leisure activity any group will ultimately be working towards a common 'goal' and it's important that there is somebody who can command the respect of the group and who can pull all of the various elements together in order to reach that goal. An effective leader will have exceptional interpersonal skills and will know how to get the best out of people. So get started with this useful course and grow your leadership and social skills. Be the best at your job and lead your team to success. Course Highlights Professional Diploma in Leadership and People Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Leadership and People Management into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Leadership and People Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Leadership and People Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Leadership and People Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Leadership Basics The Leadership Gene of HR Management FREE 01:00:00 Becoming a Great Leader FREE 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Diploma in Leadership and People Management - Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Leadership and People Management 00:20:00 Final Exam Final Exam- Professional Diploma in Leadership and People Management 00:20:00

Overview This comprehensive course on Nurse Prescribing Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Nurse Prescribing Diploma comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Nurse Prescribing Diploma. It is available to all students, of all academic backgrounds. Requirements Our Nurse Prescribing Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 15 sections • 15 lectures • 06:13:00 total length •Introduction to Nurse Prescribing: 00:16:00 •Legal and Ethical Aspects of Prescribing: 00:32:00 •Medicine Management: 00:36:00 •Anxiety Disorders in Adults: 00:15:00 •Liver Diseases Diagnoses Prescribing: 00:46:00 •Common Problems: Pharmacological Management: 01:06:00 •Anti-Microbial Prescribing: 00:28:00 •Cardiac Problems and Prescribing: 00:21:00 •Neurological Problems and Prescribing: 00:16:00 •Palliative Care: 00:09:00 •Prescribing in Pregnancy and Lactation: 00:31:00 •Prescribing for Older People: 00:12:00 •Prescribing for Children: 00:17:00 •Common Medicines in Use: 00:14:00 •Challenges and Future of Nurse Prescribing: 00:14:00

Want to become a professional photo editor? Are you willing to learn in detail about Photoshop? Are you willing to enhance your editing skills or learn the latest ones? Then you are at the right place, enrol now to benefit from all the information related to photoshop. Description: What is Photoshop? Photoshop is one of the leading graphic software program used by many individuals. This program is developed and published by Adobe Systems for Windows and OS X. Photoshop is a program that you can not use or start it on your own without anyone's guidance. Photoshop can help you edit the pictures and make them look the way you want them. In this course yo will learn about the different tools that you can use for editing an image in Photoshop. You will be taught how to add pictures. In this course, you will learn in detail about plates, how it could be used and what are its benefits. You will also learn how to use images, in other words how to edit, rotate, save pictures and much more. You will also learn about selection tools and how can they be used. You will also learn about many other different other features and different effects which will help you it like professionals. We have the best committed and experienced experts who will provide you with all information related to Photoshop. Who is the course for? Web designers Individuals who want to learn a new life skill they can help them make money Photographers Both beginners and advanced users who want to gain a new skill or enhance their Photoshop skills Wedding photographers who want to improve their picture quality Graphic designers Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Certificate in Photoshop course is a useful qualification to possess, and would be beneficial for the following careers: Photo editor Digital imaging artist Photographer Wedding photographer Graphic designer Web designer UI Developer Creative Art designer. Level 2 Certificate in Photoshop Photoshop Interface Layout 00:15:00 Know the Tools 00:30:00 Palettes 00:30:00 How to Steps for Common Task 00:30:00 Using the Layers Panel 01:00:00 Color Correction, Enhancement & Adjustment 00:30:00 Additional Study Material Adobe Photoshop Elements 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam-Level 2 Certificate in Photoshop 00:20:00 Final Exam Final Exam-Level 2 Certificate in Photoshop 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Housekeeping: Housekeeping Training Trying to advance your career in housekeeping or establish a new business in the UK? Our Housekeeping course is available to help you improve your abilities in this crucial profession. With a focus on Housekeeping legal ideas, the health and safety requirements. You will study the fundamentals of housekeeping. This housekeeping training also teaches how to manage personnel and plan and organise a housekeeping department. Furthermore, this housekeeping training includes inventory control and budgeting. This housekeeping training will also teach you about carpet upkeep and laundry operation. Enrol in this housekeeping course for best practices and equip an in-depth grasp of housekeeping! Learning Outcome of Housekeeping: Housekeeping Course After completing this Housekeeping: Housekeeping course, learners will know about: Housekeeping and housekeeping operations. This Housekeeping course describes the specialised housekeeping areas. How to do sustainability practices in housekeeping. This housekeeping course explains the housekeeping career in the UK. Main Course: Housekeeping Training Free Courses are including with this Housekeeping: Housekeeping Training Course Along with The Housekeeping: Housekeeping Training Course, We Offer a free Level 5 Diploma in British Cleaning course Along with The Housekeeping: Housekeeping Training Course, We Offer a free Level 5 Interior Design Course Special Offers of this Housekeeping: Housekeeping Training Course This Housekeeping: Housekeeping Training Course includes a FREE PDF Certificate. Lifetime access to this Housekeeping: Housekeeping Training Course Instant access to this Housekeeping: Housekeeping Training Course Get FREE Tutor Support to this Housekeeping: Housekeeping Training Course Housekeeping: Housekeeping Training Housekeeping laws and health and safety regulations are the main topics of our special housekeeping course. You'll pick up housekeeping fundamentals. This course covers staff management in addition to organizing and structuring a housekeeping department. This housekeeping training also covers inventory control and budgeting. During this housekeeping training, you will also learn how to maintain the carpet and run the laundry. Who is this course for? Who Is This Course Housekeeping For? Without any prior experience, anyone can join this housekeeping course. Requirements Housekeeping: Housekeeping Training To enrol in this Housekeeping: Housekeeping Course, students Need: To join in our Housekeeping: Housekeeping Course, you must have a strong command of the English language. To successfully complete our Housekeeping: Housekeeping Course, you must be vivacious and self driven. To complete our Housekeeping: Housekeeping Course, you must have a basic understanding of computers. A minimum age of 15 is required to enrol in this Housekeeping: Housekeeping Course. Career path Housekeeping: Housekeeping Training This housekeeping training can boost the value of your CV and allow you to work in a variety of industries, including: Business and management Accountancy and finance Secretarial and PA Teaching Mentoring

Diploma in Telephone Etiquette for Customer Service Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field? Do you want to know the manners and etiquettes of telephone communication? Do you need to learn the proper behaviors of a phone conversation? This course is designed for the learners who want to know the details about telephone manner or etiquette. Course Description: The course covers professional telephone techniques and calls handling etiquette, with an emphasis on customer service. If you or your staffs have to deal with clients either face to face or over the telephone, then this course will help you to develop a customer caring attitude to delivering service appropriately and consistently. The course teaches the methods and techniques to increase your etiquette so that you can handle customers accurately. You will learn the basics of phrasing and listening skills and will be confident enough to apply the knowledge in your real life. By the end of the course, you will be an expert in telephone etiquettes and can talk with the clients professionally. Course Highlights Accredited Diploma in Customer Service: Telephone Etiquette is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Customer Service: Telephone Etiquette into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Customer Service: Telephone Etiquette Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Customer Service: Telephone Etiquette is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Customer Service: Telephone Etiquette is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00

Highlights of the Course Course Type: Online Learning Duration: 50 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about dignity and privacy in health care Understand the core competencies and principles of dignity and privacy in health care Explore the various areas of dignity and privacy in health care Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and social care worker Dignity & Privacy This dignity and privacy course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. There are two crucial attributes you must have when working with people in a caring, supportive environment. First, all service users must be treated with dignity and the second crucial attribute is privacy. The dignity and privacy course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected. Who is this Course for? This comprehensive Dignity & Privacy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this dignity and privacy in health care can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Dignity & Privacy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Dignity & Privacy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Dignity & Privacy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Overview of the Course Module 2: Understanding the Principles Module 3: Dignity - Good Practice Part 1 Module 4: Dignity - Good Practice Part 2 Module 5: Privacy - Good Practice Module 6: Self-care Module 7: Overcoming Barriers to Dignity and Privacy Obtain Your Certificate Order Your Certificate of Achievement 00:00:00