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32532 Development courses

Customer Service Techniques Course

By One Education

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Customer Service Techniques Course
Delivered Online On Demand4 hours
£12

Presentation Skills-CPD Approved

By BAB Business Group

Giving a successful presentation can be one of the hardest parts of many people's jobs. Ultimately preparation will be the key to success when it comes to giving a presentation, but how do you make sure you are prepared enough? What about the structure? The content? How should you use visual aids? Being a successful presenter also involves understanding your audience, their expectations and needs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

Presentation Skills-CPD Approved
Delivered Online On Demand
£30

Level 7 UK Criminal Law and Justice System - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Criminal law governs how society responds to behaviour deemed unacceptable and punishable. In the UK, there are thousands of criminal cases processed each year, addressing everything from petty theft to serious crimes like terrorism. With crime rates evolving and new types of crimes emerging, such as cybercrime, the question remains: how prepared are you to understand and engage with the complexities of the UK criminal justice system? This Level 7 UK Criminal Law and Justice System course offers a comprehensive exploration of criminal law fundamentals, from core concepts like the elements of a crime to specific offences like homicide and cybercrime. You'll gain in-depth knowledge of the various stages of the criminal justice process, including police powers, prosecution procedures, sentencing, and the roles of key players like the probation service. Master complex legal concepts like the Theft Act and get into the psychology of criminal behaviour. This Criminal Law at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Additionally, we are offering 2 more courses related to Criminal Law absolutely FREE: Course 01: Criminal Psychology & Interrogation Course 02: Diploma in Criminal Justice & Criminology at QLS Level 5 Learning Outcomes of The Criminal Law Course: Study Criminal Law, its categorisation, and the factors that make it up. Learn about the Crime and Disorder Act of 1998 and how it affects young people. Know about the Theft Act of 1968. Know about the Fraud Act of 2006 and the Theft Act of 1968, which govern white-collar offences. Gain knowledge about the Computer Misuse Act of 1990, which governs cybercrime. Learn about the components and progression of war crimes. Be aware of terrorism's economic, political, and social dimensions. Learn about the Criminal Laws that govern sexual offences. Understand the many approaches to crime prevention. Learn about the trial and sentencing process in Criminal Law. Take this opportunity to deepen your understanding of criminal law and how it shapes society. Enrol now and empower yourself with the skills and knowledge to make a difference. Why Choose Us? Get a free student ID card with Criminal Law Training program (£10 postal charge will be applicable for international delivery) The Criminal Law is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Criminal Law course materials The Criminal Law comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course: Advanced Diploma in Criminal Law at QLS Level 7 Module 1: Introduction To Criminal Law Module 2: Elements Of A Crime Module 3: Incitement, Conspiracy And Attempt Module 4: Participation Module 5: Crime Prevention Module 6: The Police Module 7: Prosecution, Caution And Diversion Module 8: Youth Justice Module 9: The Trial Module 10: Sentencing Process Module 11: Homicide Module 12: Offences Against Person Module 13: Sexual Offences Module 14: Theft Module 15: Blackmail, Robbery & Burglary Module 16: White-Collar Crime Module 17: Terrorism & Law Module 18: Property Offences Module 19: Cybercrime & Piracy Module 20: Prisons Module 21: Probation Service Module 22: War Crimes How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £139) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Law enforcement officers Paralegals Legal professionals Security personnel Criminology students Requirements No prior background or expertise is required in this Criminal Law Diploma course. Career path After completing this course, you are to start your career or begin the next phase of your career. Criminal Lawyer Private Investigator/Detective Crime Scene / Forensic Investigator Paralegal/Legal Assistant Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Advanced Diploma in Criminal Law at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

Level 7 UK Criminal Law and Justice System - QLS Endorsed
Delivered Online On Demand4 weeks
£12

Nutrition and Hydration

4.7(47)

By Academy for Health and Fitness

This Diploma in Nutrition and Hydration course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Nutrition and Hydration Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Nutrition and Hydration course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Start your learning journey straight away with this Nutrition and Hydration course and take a step toward a brighter future! Why Prefer this Nutrition and Hydration Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Nutrition and Hydration program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Module 01: Introduction to Nutrition Nutrition Food Balanced Diet Eatwell Guide & Balance Diet Digestion Body Mass Index Module 02: Nutrients Nutrients Macronutrients Micronutrients Module 03: Malnutrition Malnutrition Acute Malnutrition Chronic Malnutrition Causes of Malnutrition Signs of Malnutrition Treatment of Malnutrition Module 04: Nutritional Support Nutrition During Pregnancy Nutrition for Infants Nutrition for Elderly People Nutrition for Athletes Module 05: Hydration Hydration Function of Water Water Balance Dietary Sources of Water Water Nutrients Staying Hydrated Benefits of Drinking Water Module 06: Dehydration Dehydration Causes of Dehydration Signs and Symptoms Effects and Risks of Dehydration Consequences of Dehydration Treatments of Dehydration Equinox Module 07: Need for Water How Much Water Do We Need? Infant and Child Adult Elderly People Athletes Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Nutrition and Hydration Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Nutrition and Hydration course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements The Nutrition and Hydration program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path This course will allow you to kickstart or take your career in the related sector to the next stage. Our whole course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The Nutrition and Hydration certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Nutrition and Hydration at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Nutrition and Hydration at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Nutrition and Hydration
Delivered Online On Demand6 days
£12

Land Manager Course

3.0(2)

By Alpha Academy

The Land Manager Course gives you a clear and practical understanding of how to manage land in a smart and sustainable way. You will explore topics such as land use, soil care, irrigation, and land laws. This course teaches you how to make the most of land while protecting the environment and following legal rules. You will learn how to plan land use, control weeds, stop land damage, and manage water. The course also covers land rights, ownership, and how land is registered and transferred. Whether you're just starting out or want to improve your knowledge, this course gives you the tools to manage land responsibly. Course Curriculum ✓ Module 01: Land Management: An Introduction ✓ Module 02: Land Use and Land Use Planning ✓ Module 03: Soil Management ✓ Module 04: Land Degradation and Management ✓ Module 05: Weed Management ✓ Module 06: Watershed Management ✓ Module 07: Irrigation Management ✓ Module 08: Land Tenure, Administration and Transection ✓ Module 09: Land Registration and Acquisition ✓ Module 10: Land Law Learning Outcomes Understand the basics of land management. Learn how land is used and planned. Know how to manage and protect soil. Discover how to prevent and fix land damage. Learn ways to control weeds. Understand how to manage water and watersheds. Explore smart irrigation methods. Learn about land ownership and how land is handled. Understand the process of land registration and buying. Gain knowledge of UK land laws and how they affect land use. Who is this course for? This course is perfect for anyone interested in land care, farming, environmental work, or real estate. It suits students, landowners, developers, and professionals who want to learn how to manage land in a simple and clear way. Eligibility Requirements You don’t need any background in land or law to take this course. Anyone with an interest in the subject can enrol. A basic understanding of the environment or property is helpful but not needed. Career Path Completing this course opens doors to a variety of careers in land management. You can explore roles in local councils, real estate, farming, forestry, conservation, and land planning. It’s also a strong step towards advanced study or professional roles related to land use and development. (Learn more about this online course)

Land Manager Course
Delivered Online On Demand6 hours
£9.99

Manual Handling Training

4.8(9)

By Skill Up

Learn manual handling with the best online course in no time! The Manual Handling Training course is specially

Manual Handling Training
Delivered Online On Demand1 hour 27 minutes
£13.99

Anaesthetist Training - CPD Accredited Course

5.0(2)

By Training Express

Our Anaesthetist Training course offers a deep dive into the complexities of anaesthesia, equipping you with the essential knowledge to excel in this critical healthcare field. Whether you’re seeking to enhance your expertise or enter the field, this course is designed to provide you with a thorough understanding of anaesthetic procedures, patient management, and the various pharmacological agents involved in anaesthesia. It’s perfect for those looking to advance their career in anaesthesia without the need for physical attendance. Throughout the course, you’ll explore the different types of anaesthesia, safety protocols, and the latest advancements in anaesthetic practices. Designed by experts, the course balances theoretical knowledge with clinical concepts to ensure you grasp all the necessary elements required for a successful career in anaesthetics. This CPD accredited course is flexible, allowing you to learn at your own pace and provides you with the tools to be at the forefront of this dynamic medical field. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Anaesthetist profession Free Assessment to test learners' knowledge and skills Accredited learning and widely certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: An Introduction to Clinical Anaesthesia Module 02: Pain Management Module 03: Essential Equipment Module 04: Regional Anaesthesia Module 05: Consolidating Basic Clinical Practice Module 06: Pharmacology for Anaesthesia Module 07: Neuroanaesthesia Module 08: Cardiac Anaesthesia Module 09: Thoracic Anaesthesia Module 10: Obstetrics Anaesthesia Module 11: Vascular Anaesthesia Module 12: Ophthalmic Anaesthesia Module 13: Paediatric and Geriatric Anaesthesia Module 14: Career of an Overseas Anaesthetist Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Anaesthetist Training - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Anaesthetist Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Anaesthetist Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Anaesthetist Training - CPD Accredited training.

Anaesthetist Training - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Executive PA, Legal Secretary & Communication- 3 QLS Course

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Executive PA, Legal Secretary & Communication- 3 QLS Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Navigate through the corporate world with finesse and precision with our 'Executive PA, Legal Secretary & Communication' course bundle. This comprehensive suite of 8 courses unravels the many facets of corporate operations and communication. Take advantage of the 3 QLS-endorsed courses that masterfully delve into the roles of an Executive PA, a Legal Secretary, and the art of Effective Communication Skills - each one equipped with a hardcopy certificate. The journey doesn't stop there! Amplify your theoretical understanding with our 5 CPD QS accredited courses in Office Administration, Document Control, Legal Office Administration, Online Meeting Management, and Business Writing. Each course has been curated to enhance your corporate skillset and set you on the path to success. Equip yourself with our 'Executive PA, Legal Secretary & Communication' course bundle and rise above the competition! Key Features of the Executive PA, Legal Secretary & Communication- 3 QLS Course Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Executive PA, Legal Secretary & Communication- 3 QLS Course bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Executive PA QLS Course 02: Legal Secretary QLS Course 03: Effective Communication Skills 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Office Administration Course 02: Document Control Course 03: Legal Office Administration Course 04: Online Meeting Management Course 05: Business Writing In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Executive PA, Legal Secretary & Communication- 3 QLS Course courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the roles and responsibilities of an Executive PA and a Legal Secretary. Enhance your effective communication skills. Gain an understanding of office administration and document control procedures. Learn about legal office administration tasks. Develop skills in online meeting management and business writing. Understand the principles of professional document control. Develop strategies for efficient online meeting management. The 'Executive PA, Legal Secretary & Communication' course bundle offers a comprehensive theoretical foundation on crucial corporate roles and communication techniques. This bundle is designed to provide a deep understanding of the responsibilities of an Executive PA and a Legal Secretary. Moreover, it offers insight into effective communication skills that can enhance your workplace interactions. The course bundle also comprises CPD QS accredited courses on Office Administration, Document Control, Legal Office Administration, Online Meeting Management, and Business Writing. These courses will equip you with a deeper understanding of office procedures, document management, online meetings, and professional writing. By completing this bundle, you'll be well-prepared to excel in your professional life. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to work as an Executive PA or Legal Secretary. Those keen on improving their communication skills. Office Administrators aiming to enhance their skills. Professionals looking to better manage online meetings and business writing. Career path Executive PA: (£25,000 - £35,000) Legal Secretary: (£20,000 - £30,000) Office Administrator: (£18,000 - £24,000) Document Controller: (£20,000 - £30,000) Legal Office Administrator: (£22,000 - £32,000) Business Writer: (£20,000 - £35,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Executive PA, Legal Secretary & Communication- 3 QLS Course
Delivered Online On Demand45 hours
£309

PA, Minute Taking & Document Control -Endorsed Training

4.7(47)

By Academy for Health and Fitness

Unlock your potential with our all-inclusive "PA, Minute Taking & Document Control - Endorsed Training" bundle. This unique collection comprises three QLS-endorsed courses: Admin, Secretarial and PA Diploma Level 7, Minute Taking Executive Training Level 5, and Document Control. Strengthen your administrative acumen and document control capabilities with these comprehensive courses and receive a hardcopy certificate as proof of your new skills. Our bundle doesn't stop there. We offer five additional CPD QS-accredited courses that complement the QLS-endorsed material. Our selection of courses ensures a 360-degree coverage of administrative training. With our theoretical focus, you'll develop a solid foundation in both the principles and best practices of administrative work. Our courses are designed to engage and challenge, propelling you forward in your career path. Don't miss this opportunity to elevate your professional profile with our eight-course bundle. Key Features of the PA, Minute Taking & Document Control -Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our PA, Minute Taking & Document Control -Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Admin, Secretarial and PA Diploma Level 7 QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Data Entry Administrator Training Course 02: Chairing Effective Meetings Course 03: Communication Building Masterclass Course 04: Effective Communication with Better Email Course 05: Organising and Decluttering Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our PA, Minute Taking & Document Control -Endorsed Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the role and responsibilities of a PA, secretary, and admin staff. Master the art of taking effective minutes during meetings. Learn the principles and practices of document control. Develop proficiency in data entry and administration tasks. Learn how to chair meetings effectively for maximum productivity. Enhance communication skills for better collaboration and email communication. Gain skills in organising and decluttering for efficient workflow. The "PA, Minute Taking & Document Control - Endorsed Training" bundle is a powerhouse of theoretical knowledge, designed to cater to the needs of professionals and aspiring individuals in the administrative field. With three QLS-endorsed courses and five CPD QS-accredited courses, this bundle covers a wide range of relevant topics from effective minute-taking to decluttering workspaces. As part of our commitment to comprehensive education, each course is tailored to provide deep theoretical insights into the chosen topic, priming you for a successful administrative career. Embrace this opportunity to enhance your skills and make a significant impact on your professional journey. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring PA, secretarial, and admin staff seeking to broaden their knowledge base. Current professionals in the administrative field looking for advanced theoretical training. Individuals aiming for a career change into the administrative sector. Anyone interested in improving their minute-taking, document control, and overall organisational skills. Career path PA/Secretary: Annual salary range in the UK - £20,000 - £35,000 Document Control Specialist: Annual salary range in the UK - £25,000 - £40,000 Executive Assistant: Annual salary range in the UK - £25,000 - £50,000 Administrative Officer: Annual salary range in the UK - £18,000 - £30,000 Office Manager: Annual salary range in the UK - £24,000 - £45,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

PA, Minute Taking & Document Control -Endorsed Training
Delivered Online On Demand3 days
£309

NEA TOGETHER 2025-26 (WJEC Hospitality and Catering L1-2)

5.0(25)

By Food Teacher's Centre UK

About this training NEA Together provides live meetings and recorded presentations for NEA support. Training includes how to prepare yourself and candidates for NEA, how to carry it out, and how to mark and moderate NEA. You will have access to the NEA Together training room for one year. Training outcomes By the end of the sessions teachers/trainers will be able to: ● explain the structure and criteria for their exam boards NEA ● analyse the current NEA tasks ● outline how to plan and prepare for NEA ● outline how NEA will be implemented with their learners ● explain how to undertake marking for NEA and describe the process of giving effective feedback. Why this course is useful The training will provide effective professional development by giving: ● guidance and information on the structure and implementation of the specification in particular NEA and the current NEA task ● practical ideas to help with teaching and assessment ● a focus on essential content to support the delivery of NEA ● advice and guidance for planning, preparing, marking and moderating NEA ● a collaborative approach and support from experienced teacher practitioners and trainers ● signposting to reliable supporting resources for NEA What training standards are met? No.1 Developing professional development; No.3 Teaching the curriculum,; No. 5 Teaching food preparation and cooking. Standards are from the government framework: Food teaching in secondary schools: A framework of knowledge and skills What this course provides For WJEC Hospitality and Catering L1-2 we have: 1. New to Teaching H&C NEA? 2. Planning for NEA tasks (released 1st Sept, new tasks EACH YEAR) 3. Marking and Moderating There are also dedicated Q&A sessions where you are able to seek help and ask questions . What teachers say “Wonderful resources - the best CPD I have had in 13 years of teaching.” “I have found some really useful resources - including presentations on things to check when marking the NEAs and the evidence which the moderators want to have clearly marked. If you haven't been to any of the NEA Together events, then this could be a really good option for you. It's pretty budget friendly as well.” “I have to say it's a brilliant resource. It's very easy to navigate around the site & dip in and out of the sections that you want to use. Lots of excellent resources … I think the donation is worth it, especially to have all the resources in one place.” Booking This YEAR LONG ticket gives access to ALL live on-line meetings throughout the year for your board PLUS UNLIMITED access to the full training programme listed below. These are pre-recorded modules you can follow at your own pace. NEW THIS YEAR: LIVE Q&A Forum to ask any questions about NEA throughout your training.

NEA TOGETHER 2025-26 (WJEC Hospitality and Catering L1-2)
Delivered Online On Demand6 hours
£25