27731 Development courses in Leeds delivered Online

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Research refers to the systematic investigation of something to finding the facts. In the modern world where technology is everywhere, you are both blessed and disturbed by the amount of information loaded in any field. Sometimes, it is very difficult for you to find the real and meaningful knowledge about your desired subject. The Research Skills Training Course will help you to know the tips for finding the proper information using some different tools. Throughout the course, you will be knowledgeable about the basic skills of researching such as note-taking, recalling, reading, etc. In brief, the course will help you where to find and how to find the information. Learning Outcomes: Figure out the benefits to a proper research as well as documentation Study for maximum information retention as well as recall Get effective notes Devise plan for a research strategy Recognise as well as apply different kinds of research sources Produce preliminary as well as final outlines Get to know the ways in which you can use style guidelines along with being able to recognise the common styles Learn documenting as well attributing your work to be sure of you are not copying Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Research Skills Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Research Skills Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Why Are Research Skills Important? 00:05:00 Basic Skills 00:15:00 Planning Your Research Strategy 00:15:00 Where to Look and What to Look For 00:15:00 Finding Information the Old-Fashioned Way 00:15:00 Researching with the Internet 00:15:00 Getting Ready to Write 00:05:00 Putting Pen to Paper 00:15:00 Mock Exam Mock Exam- Research Skills Training Course 00:20:00 Final Exam Final Exam- Research Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you ready to embark on an enlightening journey of wisdom with the Speech & Language Therapy bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Speech & Language Therapy, Audiology and SEN. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Speech and Language Therapy Course 02: Phonics Teaching Diploma Course 03: Audiology Course 04: EYFS Teaching Diploma Course 05: Autism Diploma Course 06: Child Language Disorder (CLD) Course 07: SEN Teaching Assistant Course 08: Remote Teaching Online Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Speech & Language Therapy, Audiology and SEN bundle illuminate your path to wisdom. The Speech & Language Therapy, Audiology and SEN bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Speech & Language Therapy, Audiology and SEN package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Speech & Language Therapy bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Speech & Language Therapy, Audiology and SEN community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Speech & Language Therapy bundle. Establish robust bases across each course nestled within the Speech & Language Therapy bundle. Decipher intricate concepts through the articulate content of the Speech & Language Therapy bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Speech & Language Therapy bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Speech & Language Therapy bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Speech & Language Therapy bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Speech & Language Therapy bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Speech & Language Therapy bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Speech & Language Therapy journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Speech & Language Therapy Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements To enrol in this Speech & Language Therapy, Audiology and SEN course, all you need is a basic understanding of the English Language and an internet connection. Career path Armed with the Speech & Language Therapy bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Speech & Language Therapy bundle lays a solid groundwork. Certificates CPD QS PDF Certificates Digital certificate - £4.99 CPD QS Hardcopy Certificate Hard copy certificate - £11.99

QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Elevate your expertise with our Governance and Risk Management Training Course: Mastering Corporate Governance. Explore corporate governance structures, risk management processes, transparency, ethics, and compliance essentials. Gain insights into ESG integration and learn to conduct effective compliance audits. Master the principles shaping responsible business practices for a sustainable and ethically sound organizational future.

Do you want to learn the skills required to become a professional copywriter? Then you have come to the right place. By enrolling on our exclusive Creative Writing course, you will learn how to become an excellent copywriter and the go-to person for various lucrative projects. This Creative Writing course takes you on a step-by-step tour of the copywriter's role and covers all of the skills and knowledge you need to succeed in this field. Through this Creative Writing course, you will quickly gain the skills you will need to make a name for yourself in the commercial writing marketplace. By the end of this Creative Writing course, you can be confident that you will have a distinct advantage in practising professional copywriting and attracting satisfying assignments. While you will learn the fundamentals of writing, you will also know how to create "eye-catching" headlines and "attention-grabbing" advertisements. Along with this, you will be taught how to constantly improve your writing style and how to adapt your material based on the expectations of your client or company. Learning Outcomes After completing this Creative Writing course, the learner will be able to: Understand the basics of Copywriting. Know how to write Headlines to get attention. Know the tips and tricks for writing clear copy. Gain a solid understanding of the writing process. Know how to write print advertisements. Know how to write direct mail. Gain in-depth knowledge about writing brochures, catalogues, and other sales materials. Know how to write commercials and multimedia presentations. Understand how to write for the Web. Have a thorough understanding of writing email marketing. [ Note: Free PDF certificate as soon as completing the Creative Writing course] Course Curriculum Creative Writing Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: Writing Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing Assessment Method After completing each module of Creative Writing you will find automated MCQ quizzes. Certification After completing the MCQ/Assignment assessment for this Creative Writing course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? This Creative Writing course is ideal for all. This Creative Writing course is highly valuable if you want to be a successful executive in your workplace. Creative Writing is also needed for business owners, managers, supervisors, freelance writers. Requirements There is no specific requirement to enrol for this Creative Writing course. However, you must have a strong desire to learn new things and apply those in your relevant field. Career path This Creative Writing course will open the door for many positions! Such as, Freelance Writer, Copywriter, Proofreader, Business Executives

Car Detailing, Car Maintenance & Car Restoration Online The Car Detailing Car Maintenance & Car Restoration course will equip you with the basic knowledge to service your own car and recognise when it is not being serviced correctly! This comprehensive Car Detailing Car Maintenance & Car restoration course is perfect for you to learn how to take care of your car so that it stays in top condition and lasts for years to come. Our Car Detailing Car Maintenance & Car restoration Course is designed to teach you everything you need to know to keep your car in great shape. Through this Car Detailing Car Maintenance & Car restoration course, you will learn workshop bench Skills, replace your brakes, check your tire pressure, and much more. We cover all the basics of Car Detailing Car Maintenance & Car restoration and repair so that you can save money and feel confident working on your own vehicle. This Car Detailing Car Maintenance & Car Restoration course will also help you understand various car systems such as the cooling system, fuel system, electrical system, and so on. Our Car Detailing Car Maintenance & Car restoration Course is the perfect way to improve your skills and knowledge whether you are a complete beginner or have some experience working on cars. The Car Detailing Car Maintenance & Car Restoration course will help you gain the confidence to tackle any maintenance or repair job on your own, saving you time and money in the long run. Enroll in our Car Detailing Car Maintenance & Car Restoration Course today and start taking control of your Car Detailing Car Maintenance & Car Restoration needs. Main Course: Car Detailing Car Maintenance & Car restoration Additional Courses Are : Course 01: Manual Handling Course 02: Bicycle Maintenance [ Note: Free PDF certificate as soon as completing the Car Detailing Car Maintenance & Car Restoration course] Car Detailing, Car Maintenance & Car Restoration Industry Specialists developed this Car Detailing, Car Maintenance & Car Restoration Course into 18 user-friendly modules/ lectures. Assessment Method of Car Detailing Car Maintenance & Car Restoration After completing each module of the Car Detailing Car Maintenance & Car Restoration course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Car Detailing, Car Maintenance & Car Restoration After completing the MCQ/Assignment assessment for this Car Detailing Car Maintenance & Car Restoration course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Car Detailing, Car Maintenance & Car Restoration This Car Detailing Car Maintenance & Car Restoration course is open to anybody who is interested in Car Mechanic. Requirements Car Detailing, Car Maintenance & Car Restoration There are no specific requirements for this Car Detailing Car Maintenance & Car Restoration Course because it does not require any advanced knowledge or skills. Career path Car Detailing Car Maintenance & Car Restoration

Creative Writing Online If you want to learn about Creative Writing and become an expert in the field, you have arrived at the right place. You must not miss out on the four Creative Writing courses if you want to thrive in your workplace and stand out from the crowd. This Creative Writing course will give you in-depth knowledge of proofreading and why it is necessary. Creative Writing will also cover the aspects of copy editing. If you complete this Creative Writing course, you will be able to proofread and edit any writing at your workplace. Thus, through this course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Enrol Creative Writing today and take the next step towards your personal and professional goals. Courses Including with Creative Writing Course 01: Level 4 Copywriting Course 02: Level 5 Report Writing Course Course 03: Level 5 Proofreading & Copy Editing Course 04: Minute Taking Course Learning Outcomes By the end of this Creative Writing Bundle course, you will be able to - Become an expert in proofreading and copy editing. Write different types of business reports. Write sales copies. Write copies of ads for different mediums, including TV, Website, Email marketing etc. Take minutes of meetings effectively. Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Others Benefits Include Creative Writing Bundle Course 4 PDF Certificate Free Free Retake Exam 24/7 Live Support Lifetime Access Course Curriculum Creative Writing Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: Writing Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing Assessment Method After completing each module of Creative Writing you will find automated MCQ quizzes. Certification After completing the MCQ/Assignment assessment for this Creative Writing course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Creative Writing This Creative Writing Bundle course is ideal for all. This Bundle course is highly valuable if you want to be a successful executive in your workplace. Creative Writing Bundle course is also needed for business owners, managers, supervisors, freelance writers. Requirements Creative Writing This Creative Writing course is ideal for all. This Creative Writing course is highly valuable if you want to be a successful executive in your workplace. Creative Writing is also needed for business owners, managers, supervisors, freelance writers. Career path Creative Writing This Creative Writing course will open the door for many positions! Such as, Freelance Writer, Copywriter, Proofreader, Business Executives Certificates Certificate of completion Digital certificate - Included

Freelance Writing Online Training You must not miss out on the four Freelance Writing courses if you want to thrive in your workplace and stand out from the crowd. Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this Complete Freelance Writing Course, we have combined four highly valuable courses, namely - Course 01: Level 5 Proofreading & Copy Editing Course 02: Level 5 Report Writing Course 03: Level 4 Copywriting Course 04: Minute Taking Complete Freelance Writing Course - Level 5 Proofreading & Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this Course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Complete Freelance Writing Course - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With Complete Freelance Writing Course, you will become an expert Report Writer. Complete Freelance Writing Course - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this Course, you can learn all the basics, tips and tricks of copywriting. Complete Freelance Writing Course - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers. Won't you love to unlock all the contents of this Complete Freelance Writing Course? Freelance Writing Training Learning Outcomes of Freelance Writing By the end of this Complete Freelance Writing Course, you will be able to - Become an expert in proofreading and copy editing. Write different types of business reports. Write sales copies. Write copies of ads for different mediums, including TV, Website, Email marketing etc. Take minutes of meetings effectively. Certification of Freelance Writing After completing the MCQ/Assignment assessment for this Freelance Writing course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Freelance Writing Online Training This Freelance Writer course is ideal for all. This Freelance Writing Course is highly valuable if you want to be a successful executive in your workplace. Requirements Freelance Writing Online Training There is no specific requirement to enrol for this Freelance Writing Course. Career path Freelance Writing Online Training This Complete Freelance Writing Course will open the door for many positions! Such as - Freelance Writer Copywriter Proofreader Business Executives Executives in TV, Media Communication Executives in different organisations

In today's financial landscape, the role of a Credit Control Analyst is indispensable. This course equips individuals with the necessary skills to excel in this critical field. Through modules like Credit Control Fundamentals, Risk Evaluation, and Effective Debt Management, participants gain expertise in managing credit and evaluating risks, vital for maintaining financial stability. With an increasing demand for credit management professionals in the UK, mastering these skills opens up abundant job opportunities. The average salary for Credit Control Analysts in the UK stands at £30,000 per annum, reflecting the industry's recognition of their importance. Additionally, with a 10% growth in credit management roles anticipated in the coming years, undertaking this course ensures a competitive edge in the job market. Moreover, by focusing on compliance, customer communication, and leveraging financial tools, individuals enhance their value in this evolving sector. As businesses increasingly rely on credit control for financial health, mastering the nuances of this discipline through this course becomes paramount for career advancement and professional success. Key Features: CPD Certified Credit Control Analyst Course Free Certificate from Reed CIQ Approved Credit Control Analyst Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Credit Control Fundamentals Module 02: Managing Credit Module 03: Risk Evaluation and Credit Scoring Techniques Module 04: Effective Debt Management Module 05: Enhancing Customer Communication Module 06: Compliance in Credit Control Module 07: Analysis and Reporting in Finance Module 08: Utilizing Tools and Technologies in Credit Control Learning Outcomes: Understand principles of credit control for financial stability and efficiency. Apply credit management strategies to mitigate financial risks effectively. Analyze creditworthiness using risk assessment and scoring techniques proficiently. Implement debt management procedures to optimize financial recovery processes. Enhance customer relations through effective communication in credit control practices. Ensure adherence to credit control regulations and compliance standards consistently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Credit Control Analyst 2:02:25 1: Module 1 Credit Control Fundamentals Preview 16:21 2: Module 2 Managing Credit 14:14 3: Module 3 Risk Evaluation and Credit Scoring Techniques 15:13 4: Module 4 Effective Debt Management 13:18 5: Module 5 Enhancing Customer Communication 13:15 6: Module 6 Compliance in Credit Control 14:26 7: Module 7 Analysis and Reporting in Finance 17:36 8: Module 8 Utilizing Tools and Technologies in Credit Control 16:02 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Credit Control Analyst course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Credit Control Analyst. Moreover, this course is ideal for: Finance professionals seeking credit control expertise. Business administrators aiming to enhance financial management skills. Graduates pursuing careers in credit risk analysis and management. Individuals aspiring to work in debt recovery and financial consulting. Entrepreneurs looking to improve credit control within their businesses. Requirements There are no requirements needed to enrol into this Credit Control Analyst course. We welcome individuals from all backgrounds and levels of experience to enrol into this Credit Control Analyst course. Career path After finishing this Credit Control Analyst course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Credit Control Analyst are: Credit Controller - £22K to 35K/year. Credit Analyst - £25K to 40K/year. Risk Analyst - £28K to 45K/year. Financial Analyst - £30K to 50K/year. Compliance Officer - £25K to 45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.