27977 Development courses in Edinburgh delivered Online

Overview This comprehensive course on Energy Healing & Meditation Teacher/Practitioner Program will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Energy Healing & Meditation Teacher/Practitioner Program comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Energy Healing & Meditation Teacher/Practitioner Program. It is available to all students, of all academic backgrounds. Requirements Our Energy Healing & Meditation Teacher/Practitioner Program is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 36 lectures • 03:19:00 total length •IAM Overview: 00:06:00 •Part A - Introduction to Meditation and Healing: 00:11:00 •Part B - Basic Principles of Meditation and Healing: 00:15:00 •Part C - The Art of Energy Healing: 00:08:00 •Module 1 Theory - Notes (Downloadable): 00:10:00 •Module 1 - Theory Questions: 00:05:00 •Explanation of Deep Breathing Techniques and Relaxation Therapy: 00:03:00 •Deep Breathing Technique: 00:02:00 •Benefits Of Deep Breathing: 00:07:00 •Relaxation Therapy/Guided Meditation Instructions: 00:05:00 •Guided Meditation: 00:07:00 •Improving your coaching skills: 00:02:00 •The Power of Forgiveness!: 00:03:00 •True Story on The Power of Forgiveness!: 00:02:00 •Forgiveness Exercise: 00:02:00 •The Age of Your Soul: 00:05:00 •The Universal Law of Karma: 00:05:00 •Life After Death: 00:08:00 •Concept of Energy Transfer: 00:05:00 •Setting up your Attunement!: 00:05:00 •Explanation of Dynamic Meditation and Healing Techniques: 00:06:00 •Assignment Questions - Dynamic Meditation & Healing: 00:05:00 •Demonstration Of Dynamic Meditation And Healing Techniques: 00:14:00 •Explanation of Doing Healing on Others: 00:06:00 •Assignment Questions: 00:02:00 •Energy Therapy on Others - Instructional: 00:01:00 •Energy Therapy on Others - Script: 00:01:00 •Concept of Distant Healing: 00:05:00 •Module 6 - Assignment Questions: 00:05:00 •Chakra Diagram: 00:01:00 •Dynamic Meditation - Instructional: 00:05:00 •Summary of questions: 00:05:00 •Five Bodies Of A Person: 00:08:00 •Conscious Karma: 00:14:00 •Congratulations!: 00:05:00 •Assignment - Energy Healing & Meditation Teacher/Practitioner Program: 00:00:00

Overview This comprehensive course on ISO 9001:2015 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This ISO 9001:2015 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ISO 9001:2015. It is available to all students, of all academic backgrounds. Requirements Our ISO 9001:2015 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 9 lectures • 04:41:00 total length •Introduction To ISO 9001:2015: 00:25:00 •Clause 4 - Context Of The Organisation: 00:24:00 •Clause 5 - Leadership: 00:25:00 •Clause 6 - Planning: 00:22:00 •Clause 7 - Support: 00:32:00 •Clause 8 - Operation: 00:38:00 •Clause 9 - Performance Evaluation: 00:35:00 •Clause 10 - Improvement: 00:30:00 •Study material: Management System Auditing: 00:50:00

Overview This comprehensive course on Flowchart Mapping will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Flowchart Mapping comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Flowchart Mapping. It is available to all students, of all academic backgrounds. Requirements Our Flowchart Mapping is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc Course Curriculum 4 sections • 23 lectures • 01:12:00 total length •Introduction: 00:02:00 •What is the purpose of this course?: 00:03:00 •What is process mapping?: 00:04:00 •What is a flowchart?: 00:02:00 •Pros vs. Cons of a flowchart: 00:07:00 •Flowchart icons: 00:02:00 •Scenario: 00:02:00 •Step 1: Identify the process: 00:02:00 •Step 1: Identify the process demonstration: 00:02:00 •Step 2: Identify the parameters: 00:04:00 •Step 2: Identify the parameters demonstration: 00:04:00 •Step 3: Identify start & end: 00:03:00 •Step 3: Identify start & end demonstration: 00:03:00 •Step 4: Identify the departments: 00:02:00 •Step 4: Identify the department's demonstration: 00:02:00 •Step 5: Identify the key steps: 00:02:00 •Step 5: Identify the key steps demonstration: 00:05:00 •Step 6: Identify the connecting steps: 00:02:00 •Step 6: Identify the connecting steps demonstration: 00:06:00 •Step 7: Identify the flow: 00:03:00 •Step 7: Identify the flow demonstration: 00:06:00 •Step 8: Validate the map: 00:02:00 •Step 8: Validate the map demonstration: 00:02:00

Overview This comprehensive course on Bash Scripting, Linux and Shell Programming will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Bash Scripting, Linux and Shell Programming comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Bash Scripting, Linux and Shell Programming. It is available to all students, of all academic backgrounds. Requirements Our Bash Scripting, Linux and Shell Programming is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 11 sections • 61 lectures • 03:03:00 total length •Introduction: 00:02:00 •Bash vs Shell vs Command Line vs Terminal: 00:06:00 •Listing Folder Contents (ls): 00:05:00 •Print Current Folder (pwd): 00:01:00 •Change Folder (cd): 00:03:00 •Using A Stack To Push Folders (pushd/popd): 00:03:00 •Check File Type (file): 00:01:00 •Find File By Name (locate) & Update Locate Database (updatedb): 00:02:00 •Find A Command (which): 00:02:00 •Show Command History (history): 00:02:00 •Show Manual Descriptions (whatis): 00:01:00 •Search Manual (apropos): 00:02:00 •Reference Manuals (man): 00:02:00 •Creating A Folder (mkdir): 00:02:00 •Creating A File (touch): 00:02:00 •Copy Files/Folders (cp): 00:02:00 •Move & Rename Files/Folders (mv): 00:02:00 •Delete Files/Folders (rm): 00:02:00 •Delete Empty Folder (rmdir): 00:02:00 •Change File Permissions (chmod): 00:06:00 •File Concatenation (cat): 00:03:00 •File Perusal Filter (more/less): 00:02:00 •Terminal Based Text Editor (nano): 00:03:00 •Run Commands As A Superuser (sudo): 00:03:00 •Change User (su): 00:03:00 •Show Effecter User and Group IDs (id): 00:02:00 •Kill A Running Command (ctrl + c): 00:02:00 •Kill All Processes By A Name (killall): 00:02:00 •Logging Out Of Bash (exit): 00:01:00 •Tell Bash That There Is No More Input (ctrl + d): 00:02:00 •Clear The Screen (ctr + l): 00:02:00 •Zoom In (ctrl + +): 00:02:00 •Zoom Out (ctrl + -): 00:02:00 •Moving The Cursor: 00:02:00 •Deleting Text: 00:04:00 •Fixing Typos: 00:03:00 •Cutting and Pasting: 00:03:00 •Character Capitalisation: 00:03:00 •Bash File Structure: 00:03:00 •Echo Command: 00:04:00 •Comments: 00:04:00 •Variables: 00:06:00 •Strings: 00:06:00 •While Loop: 00:04:00 •For Loop: 00:04:00 •Until Loop: 00:03:00 •Break & Continue: 00:03:00 •Get User Input: 00:02:00 •If Statement: 00:09:00 •Case Statements: 00:06:00 •Get Arguments From The Command Line: 00:04:00 •Functions: 00:05:00 •Global vs Local Variables: 00:03:00 •Arrays: 00:06:00 •Shell & Environment Variables: 00:06:00 •Scheduled Automation: 00:03:00 •Aliases: 00:03:00 •Wildcards: 00:03:00 •Multiple Commands: 00:02:00 •Resource: 00:00:00 •Assignment - Bash Scripting, Linux and Shell Programming@@: 00:00:00

Gain essential car maintenance and life skills to keep your vehicle safe, save on repairs, and boost your self-sufficiency. Enroll today!

Overview This comprehensive course on Listening Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Listening Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Listening Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Listening Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 39 lectures • 02:33:00 total length •Introduction: 00:06:00 •What are Good Listening Skills?: 00:04:00 •Pay Attention: 00:03:00 •Show That You're Listening: 00:04:00 •Provide Feedback: 00:04:00 •Defer Judgment: 00:04:00 •Respond Appropriately: 00:04:00 •Difference Between Active and Passive Listening: 00:04:00 •What is Active Listening: 00:04:00 •What is Passive Listening?: 00:04:00 •How Non-verbal Cues Are a Part of Listening: 00:04:00 •Verbal Ques for Active Listening: 00:04:00 •How to Really Listen to Someone: 00:05:00 •Difference between Listening and Hearing: 00:04:00 •Reasons We Hear What We Want To Hear: 00:04:00 •Difference between Listening and hearing: 00:04:00 •We Only Hear What We Want to Hear: 00:05:00 •Are You Really Listening, or Just Waiting to Talk?: 00:05:00 •How to Really Listen to Someone: 00:05:00 •Ways to Improve Your Listening Skills: 00:04:00 •Demonstrate Your Listening Skills By Paraphrasing: 00:04:00 •Make Consistent Eye Contact: 00:04:00 •Ask Open Ended Questions: 00:04:00 •Show You're A Good Listener By Nodding: 00:03:00 •Listen To Understand: 00:04:00 •Types of Listening: 00:03:00 •Appreciative Listening: 00:04:00 •Empathic Listening: 00:03:00 •Comprehensive Listening: 00:05:00 •Discerning Listening: 00:04:00 •Evaluative Listening: 00:04:00 •Benefits of Good Listening Skills: 00:04:00 •You Become a Better Student: 00:04:00 •You Become a Better Friend: 00:03:00 •People Will Perceive You as Intelligent and Perceptive: 00:03:00 •Help Your Public Speaking: 00:04:00 •Benefits of Listening: 00:04:00 •Review: 00:04:00 •Assignment - Listening Masterclass: 00:00:00

Overview Our intensive Risk Management training provides you with the strategic vision and complete skills required to manage interruptions and protect your operations. Expert-led modules explore deeply into financial, operational, technical, legal, and even political risks, preparing you to anticipate and handle potential vulnerabilities. Master the art of preparing for emergencies, risk assessments, and effective mitigation measures to ensure continuous business operations and peak performance. Invest in your future. Enrol now and gain a competitive edge based on resilience and proactive Risk Management. How will I get my certificate? Upon successful completion of the Risk Management course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is this course for? There is no experience or previous qualifications required for enrolment on this Risk Management. It is available to all students, of all academic backgrounds. Requirements Our  Risk Management course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors, such as : Risk Analyst: (£25k-£45k) Assess & mitigate finance, ops, IT risks. Compliance Officer: (£30k-£50k) Enforce laws, regs, policies. Insurance Underwriter: (£35k-£60k) Evaluate risk, set premiums. Fraud Investigator: (£30k-£55k) Uncover scams, gather evidence, prevent future fraud. Business Continuity Planner: (£35k-£55k) Craft plans for seamless operation during disruptions. Remember: Salary ranges vary (based on experience, location, and company). Advance with further qualifications! Course Curriculum 15 sections • 15 lectures • 06:07:00 total length •Introduction to Risk Management: 00:20:00 •Risk and Types of Risk: 00:20:00 •Benefits of Risk Management: 00:13:00 •Enterprise Risk Management: 00:23:00 •Risk Management Process: 00:11:00 •Risk Analysis and Assessment: 00:45:00 •The Risk Evaluation Process: 00:32:00 •Managing Financial Risks: 00:31:00 •The Fundamentals of Operational Risk Management: 00:31:00 •Managing Technology Risks: 00:19:00 •Managing Legal & Political Risk: 00:23:00 •Environmental Risk Assessment: 00:26:00 •Risk Assessment at Workplace: 00:15:00 •Market & Social Risk Assessment: 00:36:00 •Preparing Risk Management Plan: Step by Step: 00:22:00

Overview This comprehensive course on R Programming for Data Science will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This R Programming for Data Science comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this R Programming for Data Science. It is available to all students, of all academic backgrounds. Requirements Our R Programming for Data Science is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 23 sections • 129 lectures • 06:25:00 total length •Introduction to Data Science: 00:01:00 •Data Science: Career of the Future: 00:04:00 •What is Data Science?: 00:02:00 •Data Science as a Process: 00:02:00 •Data Science Toolbox: 00:03:00 •Data Science Process Explained: 00:05:00 •What's Next?: 00:01:00 •Engine and coding environment: 00:03:00 •Installing R and RStudio: 00:04:00 •RStudio: A quick tour: 00:04:00 •Arithmetic with R: 00:03:00 •Variable assignment: 00:04:00 •Basic data types in R: 00:03:00 •Creating a vector: 00:05:00 •Naming a vector: 00:04:00 •Vector selection: 00:06:00 •Selection by comparison: 00:04:00 •What's a Matrix?: 00:02:00 •Analyzing Matrices: 00:03:00 •Naming a Matrix: 00:05:00 •Adding columns and rows to a matrix: 00:06:00 •Selection of matrix elements: 00:03:00 •Arithmetic with matrices: 00:07:00 •Additional Materials: 00:00:00 •What's a Factor?: 00:02:00 •Categorical Variables and Factor Levels: 00:04:00 •Summarizing a Factor: 00:01:00 •Ordered Factors: 00:05:00 •What's a Data Frame?: 00:03:00 •Creating Data Frames: 00:20:00 •Selection of Data Frame elements: 00:03:00 •Conditional selection: 00:03:00 •Sorting a Data Frame: 00:03:00 •Additional Materials: 00:00:00 •Why would you need lists?: 00:01:00 •Creating a List: 00:06:00 •Selecting elements from a list: 00:03:00 •Adding more data to the list: 00:02:00 •Additional Materials: 00:00:00 •Equality: 00:03:00 •Greater and Less Than: 00:03:00 •Compare Vectors: 00:03:00 •Compare Matrices: 00:02:00 •Additional Materials: 00:00:00 •AND, OR, NOT Operators: 00:04:00 •Logical operators with vectors and matrices: 00:04:00 •Reverse the result: (!): 00:01:00 •Relational and Logical Operators together: 00:06:00 •Additional Materials: 00:00:00 •The IF statement: 00:04:00 •IFELSE: 00:03:00 •The ELSEIF statement: 00:05:00 •Full Exercise: 00:03:00 •Additional Materials: 00:00:00 •Write a While loop: 00:04:00 •Looping with more conditions: 00:04:00 •Break: stop the While Loop: 00:04:00 •What's a For loop?: 00:02:00 •Loop over a vector: 00:02:00 •Loop over a list: 00:03:00 •Loop over a matrix: 00:04:00 •For loop with conditionals: 00:01:00 •Using Next and Break with For loop: 00:03:00 •Additional Materials: 00:00:00 •What is a Function?: 00:02:00 •Arguments matching: 00:03:00 •Required and Optional Arguments: 00:03:00 •Nested functions: 00:02:00 •Writing own functions: 00:03:00 •Functions with no arguments: 00:02:00 •Defining default arguments in functions: 00:04:00 •Function scoping: 00:02:00 •Control flow in functions: 00:03:00 •Additional Materials: 00:00:00 •Installing R Packages: 00:01:00 •Loading R Packages: 00:04:00 •Different ways to load a package: 00:02:00 •Additional Materials: 00:00:00 •What is lapply and when is used?: 00:04:00 •Use lapply with user-defined functions: 00:03:00 •lapply and anonymous functions: 00:01:00 •Use lapply with additional arguments: 00:04:00 •Additional Materials: 00:00:00 •What is sapply?: 00:02:00 •How to use sapply: 00:02:00 •sapply with your own function: 00:02:00 •sapply with a function returning a vector: 00:02:00 •When can't sapply simplify?: 00:02:00 •What is vapply and why is it used?: 00:04:00 •Additional Materials: 00:00:00 •Mathematical functions: 00:05:00 •Data Utilities: 00:08:00 •Additional Materials: 00:00:00 •grepl & grep: 00:04:00 •Metacharacters: 00:05:00 •sub & gsub: 00:02:00 •More metacharacters: 00:04:00 •Additional Materials: 00:00:00 •Today and Now: 00:02:00 •Create and format dates: 00:06:00 •Create and format times: 00:03:00 •Calculations with Dates: 00:03:00 •Calculations with Times: 00:07:00 •Additional Materials: 00:00:00 •Get and set current directory: 00:04:00 •Get data from the web: 00:04:00 •Loading flat files: 00:03:00 •Loading Excel files: 00:05:00 •Additional Materials: 00:00:00 •Base plotting system: 00:03:00 •Base plots: Histograms: 00:03:00 •Base plots: Scatterplots: 00:05:00 •Base plots: Regression Line: 00:03:00 •Base plots: Boxplot: 00:03:00 •Introduction to dplyr package: 00:04:00 •Using the pipe operator (%>%): 00:02:00 •Columns component: select(): 00:05:00 •Columns component: rename() and rename_with(): 00:02:00 •Columns component: mutate(): 00:02:00 •Columns component: relocate(): 00:02:00 •Rows component: filter(): 00:01:00 •Rows component: slice(): 00:04:00 •Rows component: arrange(): 00:01:00 •Rows component: rowwise(): 00:02:00 •Grouping of rows: summarise(): 00:03:00 •Grouping of rows: across(): 00:02:00 •COVID-19 Analysis Task: 00:08:00 •Additional Materials: 00:00:00 •Assignment - R Programming for Data Science: 00:00:00

Overview This comprehensive course on Quality Management and Strategic Training - ISO 9001 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Quality Management and Strategic Training - ISO 9001 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Quality Management and Strategic Training - ISO 9001. It is available to all students, of all academic backgrounds. Requirements Our Quality Management and Strategic Training - ISO 9001 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 13 sections • 85 lectures • 08:37:00 total length •Course Structure: 00:07:00 •What is Quality: 00:02:00 •What is ISO: 00:08:00 •What is a System - Management System: 00:02:00 •What is Policy - Quality Policy: 00:06:00 •What is Vision, Mission & Strategy: 00:03:00 •QA Vs QC: 00:06:00 •Effectiveness Vs Efficiency: 00:06:00 •Verification Vs Validation: 00:11:00 •Conformity Vs Nonconformity Vs Defect: 00:04:00 •Correction Vs Corrective Action Vs Preventive Action: 00:08:00 •Risk & Preventive Action: 00:06:00 •What is Competence: 00:03:00 •What is the Context of the Organization: 00:05:00 •Who are the Interested parties: 00:03:00 •What are the Needs & expectations: 00:05:00 •Management System Requirements: 00:01:00 •Who is a customer: 00:02:00 •What is Customer Satisfaction: 00:06:00 •Product Vs Service Vs Process: 00:05:00 •Document Vs Record: 00:06:00 •What is Customer Complaint: 00:02:00 •Measuring Vs Monitoring Vs Performance: 00:02:00 •Who is Responsible: 00:12:00 •Responsibility Vs Accountability: 00:02:00 •Quality Management Principles: 00:17:00 •ISO 9001:2015 Core Concepts: 00:08:00 •Major terminology Differences: 00:04:00 •Documented Information: 00:07:00 •Major changes - Organizational Knowledge: 00:05:00 •Major changes - Risk Based Thinking: 00:06:00 •Process Approach Concept-1: 00:04:00 •What is PDCA: 00:05:00 •Process Approach Concept-2: 00:03:00 •Process Approach in ISO 9001:2015: 00:04:00 •Key Benefits: 00:07:00 •PDCA in ISO 9001 2015: 00:10:00 •Understanding the Organization and its Context: 00:08:00 •Internal & External issues: 00:03:00 •SWOT Analysis: 00:06:00 •Interested Parties & their Needs & Expectations: 00:03:00 •KANO Model: 00:10:00 •Understanding the context - Summary: 00:08:00 •Choosing your Strategic Objective: 00:05:00 •Strategic Map Examples-1: 00:03:00 •Strategic Planning Process: 00:06:00 •What is a Vision: 00:06:00 •How to Create a Vision Statement: 00:08:00 •What is a Mission: 00:06:00 •SMART GOAL: 00:06:00 •SMART Goal Example: 00:04:00 •Strategic Map Examples-2: 00:10:00 •Context Chapter Summary: 00:07:00 •Quality Objectives & Planning: 00:05:00 •ISO & SMART: 00:02:00 •Objectives Origin: 00:06:00 •Objectives Examples: 00:07:00 •Goal Vs Objective-1: 00:07:00 •Goal Vs Objective Example: 00:02:00 •Goal Vs Objective-2: 00:10:00 •Performance Evaluation in ISO 9001:2015: 00:10:00 •Customer Satisfaction: 00:06:00 •Analysis & Evaluation: 00:12:00 •Key Performance Indicators: 00:08:00 •Dashboard Examples: 00:07:00 •Management Review Meetings: 00:11:00 •Improvement: 00:16:00 •Nonconformity & Corrective Action: 00:06:00 •Nonconformity & Corrective Action Example: 00:06:00 •Nonconformity & Corrective Action Origin: 00:06:00 •Continual Improvement: 00:01:00 •Analysis Mindset: 00:09:00 •Quantitative Vs Qualitative: 00:16:00 •Now What?: 00:11:00 •Course Summary: 00:10:00 •SIPOC: 00:06:00 •Flowcharts: 00:04:00 •Control Charts: 00:04:00 •Cause and Effect Diagram: 00:06:00 •Pareto Chart: 00:07:00 •5 WHYs: 00:03:00 •Other Tools: 00:08:00 •Finally!: 00:01:00 •Bonus Lecture: 00:02:00 •Assignment - Quality Management and Strategic Training - ISO 9001: 00:00:00

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