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28156 Development courses delivered Online

Excel in Personal Finance

4.5(3)

By Studyhub UK

Embark on a transformative journey towards financial empowerment with our 'Excel in Personal Finance' course. From setting SMART goals to navigating the complexities of behavioural finance, each unit is crafted to empower you with the knowledge and skills essential for securing your financial future. In this course, you'll explore the rules of personal finance and gain insights into risk profiling and asset allocation strategies. Learn to lay strong foundations for investments and understand the role of a financial planner in guiding your financial decisions. With specific goal planning and a deep dive into credit loan facilities, including options like the tesco personal finance loan and hitachi personal finance, you'll be equipped to make informed choices tailored to your unique financial needs. Unlock the secrets of credit ratings, scores, and reports and discover invaluable pro tips for navigating the financial landscape with confidence. Whether you're a novice seeking to enhance your financial literacy or aiming to refine your existing knowledge, our course promises to be a transformative journey towards financial mastery. Learning Outcomes: Understand the importance of setting SMART goals in personal finance. Apply behavioural finance principles to make informed financial decisions. Develop risk profiling skills and asset allocation strategies. Gain proficiency in credit facilities management, including loans like Novuna personal finance, Tesco personal finance, etc. Enhance financial planning abilities for both short-term and long-term goals. Why buy this Excel in Personal Finance course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Excel in Personal Finance there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Excel in Personal Finance course for? Individuals seeking to enhance their financial literacy. Graduates aiming to secure their financial future. Professionals looking to refine their personal finance management skills. Anyone interested in understanding credit facilities and loans like tesco personal finance. Individuals committed to achieving financial independence. Prerequisites This Excel in Personal Finance does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Excel in Personal Finance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Financial Advisor: £25,000 - £70,000 Annually Investment Analyst: £30,000 - £60,000 Annually Credit Analyst: £25,000 - £50,000 Annually Wealth Manager: £40,000 - £100,000 Annually Financial Planner: £30,000 - £80,000 Annually Risk Analyst: £25,000 - £55,000 Annually Course Curriculum Excel in Personal Finance Unit 1: Smart Goals 00:31:00 Unit 2: Rules of Personal Finance 00:10:00 Unit 3: Behavioural finance 00:11:00 Unit 4: Risk Profiling Asset Allocation 00:11:00 Unit 5: Foundations of Investments 01:28:00 Unit 6: Financial Planner 00:05:00 Unit 7: Specific Goal Planning 00:23:00 Unit 8: Credit Loan Facilities 00:18:00 Unit 9: Expense Planner 00:05:00 Unit 10: Credit Rating, Score and Report 00:08:00 Unit 11: Ten Pro Tips 00:05:00 Downloadable Resources Resource - Excel in Personal Finance 00:00:00

Excel in Personal Finance
Delivered Online On Demand3 hours 35 minutes
£10.99

Car Mech Training Course

5.0(5)

By Online Training Academy

Unlock the secrets of automotive mastery with our comprehensive training course. Designed for enthusiasts and budding mechanics alike, this programme dives into the essential knowledge you need to keep vehicles running smoothly and safely. From understanding the significance of every dashboard indicator light to the intricate workings of an internal combustion engine, you will gain a thorough grasp of what makes cars tick. Explore the intricacies of the cooling, fuel, and electrical systems, ensuring you're equipped to handle a wide array of vehicular challenges with confidence and competence. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Enhance your understanding of tyre maintenance, the drive train, and braking systems, all while prioritising safety and effective maintenance techniques. Whether you're keen on learning the essentials of car upkeep or the complexities of purchasing a vehicle wisely, this course offers invaluable insights at every turn. With clear, detailed guidance and expert knowledge, you'll be prepared to tackle any automotive issue that comes your way. Join us and transform your passion for cars into a deep, functional understanding that empowers you to maintain and manage vehicles like never before. Course Curriculum Module 01: Introduction to Safety and Maintenance Module 02: General Maintenance Module 03: Dashboard Indicator Lights Module 04: Tyres Module 05: The Internal Combustion Engine Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drive Train Module 10: Brakes Module 11: Buying a Car Learning Outcomes Understand safety protocols and routine vehicle maintenance procedures. Identify and interpret various dashboard indicator lights. Maintain and replace tyres effectively and safely. Comprehend the workings of the internal combustion engine. Manage and troubleshoot the vehicle cooling system. Diagnose and repair issues in the electrical system. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring car mechanics. Car enthusiasts wanting deeper knowledge. Vehicle owners desiring maintenance skills. DIY hobbyists interested in car repairs. Individuals seeking entry-level automotive roles. Career path Automotive Technician Vehicle Maintenance Specialist Tyre Fitter Engine Mechanic Electrical Systems Technician Brake Repair Technician Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Car Mech Training Course
Delivered Online On Demand1 hour 30 minutes
£10

Personal Assistant Training

5.0(5)

By Online Training Academy

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Personal Assistant Training
Delivered Online On Demand4 hours 48 minutes
£10

Car Mech Training Course

5.0(5)

By Online Training Academy

Unlock the secrets of automotive mastery with our comprehensive training course. Designed for enthusiasts and budding mechanics alike, this programme dives into the essential knowledge you need to keep vehicles running smoothly and safely. From understanding the significance of every dashboard indicator light to the intricate workings of an internal combustion engine, you will gain a thorough grasp of what makes cars tick. Explore the intricacies of the cooling, fuel, and electrical systems, ensuring you're equipped to handle a wide array of vehicular challenges with confidence and competence. Key Features: CPD Certified Developed by Specialist Lifetime Access Enhance your understanding of tyre maintenance, the drive train, and braking systems, all while prioritising safety and effective maintenance techniques. Whether you're keen on learning the essentials of car upkeep or the complexities of purchasing a vehicle wisely, this course offers invaluable insights at every turn. With clear, detailed guidance and expert knowledge, you'll be prepared to tackle any automotive issue that comes your way. Join us and transform your passion for cars into a deep, functional understanding that empowers you to maintain and manage vehicles like never before. Course Curriculum Module 01: Introduction to Safety and Maintenance Module 02: General Maintenance Module 03: Dashboard Indicator Lights Module 04: Tyres Module 05: The Internal Combustion Engine Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drive Train Module 10: Brakes Module 11: Buying a Car Learning Outcomes Understand safety protocols and routine vehicle maintenance procedures. Identify and interpret various dashboard indicator lights. Maintain and replace tyres effectively and safely. Comprehend the workings of the internal combustion engine. Manage and troubleshoot the vehicle cooling system. Diagnose and repair issues in the electrical system. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring car mechanics. Car enthusiasts wanting deeper knowledge. Vehicle owners desiring maintenance skills. DIY hobbyists interested in car repairs. Individuals seeking entry-level automotive roles. Career path Automotive Technician Vehicle Maintenance Specialist Tyre Fitter Engine Mechanic Electrical Systems Technician Brake Repair Technician Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Car Mech Training Course
Delivered Online On Demand1 hour 30 minutes
£10

Personal Assistant Training

5.0(5)

By Online Training Academy

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Personal Assistant Training
Delivered Online On Demand4 hours 48 minutes
£10

Data Structures Complete Course

4.9(27)

By Apex Learning

Overview This comprehensive course on Data Structures Complete Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Data Structures Complete Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Data Structures Complete Course. It is available to all students, of all academic backgrounds. Requirements Our Data Structures Complete Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 55 lectures • 09:02:00 total length •Module 01: Promo Video: 00:02:00 •Module 02: Data Structure Introduction: 00:05:00 •Module 03: Computational Complexity Analysis: 00:13:00 •Module 01: Static and Dynamic Arrays: 00:12:00 •Module 02: Dynamic Arrays Source Code: 00:07:00 •Module 01: Singly and Doubly Linked Lists: 00:15:00 •Module 02: Doubly Linked Lists Source Code: 00:10:00 •Module 01: Stack: 00:12:00 •Module 02: Stack Implementation: 00:04:00 •Module 03: Stack Source Code: 00:04:00 •Module 01: Queues (Part-1): 00:06:00 •Module 02: Queues (Part-2): 00:06:00 •Module 03: Queue Source Code: 00:04:00 •Module 01: Priority Queues (PQs) with an interlude on heaps: 00:13:00 •Module 02: Turning Min PQ into Max PQ: 00:06:00 •Module 03: Adding Elements to Binary Heap: 00:10:00 •Module 04: Removing Elements from Binary Heap: 00:14:00 •Module 05: Priority Queue Binary Heap Source Code: 00:16:00 •Module 01: Disjoint Set: 00:06:00 •Module 02: Kruskal's Algorithm: 00:06:00 •Module 03: Union and Find Operations: 00:11:00 •Module 04: Path Compression Union Find: 00:07:00 •Module 05: Union Find Source Code: 00:08:00 •Module 01: Binary Trees and Binary Search Trees (BST): 00:13:00 •Module 02: Inserting Element into a Binary Search Tree (BST): 00:06:00 •Module 03: Removing Element from a Binary Search Tree (BST): 00:14:00 •Module 04: Tree Traversals: 00:12:00 •Module 05: Binary Search Source Code: 00:13:00 •Module 01: Fenwick Tree Construction: 00:06:00 •Module 02: Point Updates: 00:06:00 •Module 03: Binary Indexed Tree: 00:14:00 •Module 04: Fenwick Tree Source Code: 00:06:00 •Module 01: Hash Table: 00:17:00 •Module 02: Separate Chaining: 00:08:00 •Module 03: Separate Chaining Source Code: 00:12:00 •Module 04: Open Addressing: 00:11:00 •Module 05: Linear Probing: 00:14:00 •Module 06: Quadratic Probing: 00:09:00 •Module 07: Double Hashing: 00:15:00 •Module 08: Removing Element Open Addressing: 00:08:00 •Module 09: Open Addressing Code: 00:15:00 •Module 01: Introduction: 00:03:00 •Module 02: The Longest Common Prefix (LCP) Array: 00:03:00 •Module 03: Using SA/LCP Array to Find Unique Substrings: 00:05:00 •Module 04: Longest Common Substring (LCS): 00:11:00 •Module 05: Longest Common Substring (LCS) Full Example: 00:07:00 •Module 06: Longest Repeated Substring (LRS): 00:05:00 •Module 01: Balanced Binary Search Trees (BBSTs): 00:09:00 •Module 02: Inserting Elements into an AVL Tree: 00:10:00 •Module 03: Removing an AVL Tree: 00:09:00 •Module 04: AVL Tree Source Code: 00:17:00 •Module 01: Indexed Priority Queue (Part-1): 00:25:00 •Module 02: Indexed Priority Queue Source Code: 00:09:00 •Module 01: Sparse Table: 00:26:00 •Module 02: Sparse Table Source Code: 00:07:00

Data Structures Complete Course
Delivered Online On Demand9 hours 2 minutes
£12

Professional Personal Finance Course

4.9(27)

By Apex Learning

Overview This comprehensive course on Professional Personal Finance Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Professional Personal Finance Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Professional Personal Finance Course. It is available to all students, of all academic backgrounds. Requirements Our Professional Personal Finance Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 23 lectures • 00:45:00 total length •Introduction: 00:01:00 •Personal Finance: 00:03:00 •Areas of Personal Finance: 00:03:00 •Net Worth: 00:01:00 •Net Worth - Example: 00:02:00 •Housing Expenses: 00:02:00 •Utility Expenses: 00:02:00 •Credit Debts: 00:01:00 •Food Expenses: 00:01:00 •Clothing Expenses: 00:02:00 •Gift Expenses: 00:01:00 •Travel Expenses: 00:01:00 •Extra Income - Part 1: 00:01:00 •Extra Income - Part 2: 00:02:00 •Emergency Fund: 00:03:00 •Savings on Retirement: 00:05:00 •Health Insurance: 00:03:00 •Introduction to the Budgeting Software: 00:02:00 •Setting Up - Part 1: 00:01:00 •Setting Up - Part 2: 00:02:00 •Dashboard: 00:03:00 •Budget Analysis: 00:03:00 •Assignment - Professional Personal Finance Course: 00:00:00

Professional Personal Finance Course
Delivered Online On Demand45 minutes
£12

Wicked Weather - Science Experiment Kit for children aged 5-11

By The Science Booth

Wicked Weather - a set of three science experiments for children aged 5-11 based around this exciting theme. Brought to you by Carrie Ann Booth, science teacher and edu-tainer! Instructional videos for each experiment and a worksheet alongside with step-by-step, clear instructions. Plus ideas to take it further. It’s like having me in your own kitchen!

Wicked Weather - Science Experiment Kit for children aged 5-11
Delivered Online On Demand1 hour
£9.99

WordPress for Beginners

4.7(160)

By Janets

Get started with WordPress hassle-free! Our beginner-friendly guide covers everything you need to know about creating, managing, and customizing your WordPress website. Learn the basics, master essential tools, and launch your online presence confidently with expert tips and step-by-step tutorials.

WordPress for Beginners
Delivered Online On Demand3 days
£9.99

ITIL Practitioner

4.5(3)

By Studyhub UK

Venture into the realm of IT service excellence with the ITIL Practitioner course, where the chronicles of Information Technology Infrastructure Library (ITIL) come to life. This immersive educational experience is tailored to enlighten enthusiasts on the intricate tapestry of IT Service Management (ITSM) and the Continuous Service Improvement (CSI) model that stands at the heart of ITIL practices. From the foundational bricks of principles and themes, the course ascends to the strategic nuances of Organizational Change Management (OCM), ensuring participants grasp the transformative nature of IT services. The curriculum delves into the mechanisms that fortify communication as a catalyst for service enhancement. Learners are equipped with the proficiency to employ metrics and measurement as a compass for ITSM efficacy. As the narrative progresses, the course unravels the synthesis of CSI within the broader ITIL framework, beckoning participants to not just witness but also weave the future of IT services and their governance. Learning Outcomes Understand the core principles of ITIL and ITSM, including the CSI model. Develop insights into effective Organizational Change Management. Learn to foster impactful communication strategies within IT service management. Acquire the ability to measure and utilize metrics for IT service enhancement. Integrate CSI strategies effectively within ITIL and organizational practices. Why choose this ITIL Practitioner course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this ITIL Practitioner course for? IT professionals seeking to expand their ITIL knowledge. Managers overseeing IT service management teams. Change agents responsible for implementing IT service improvements. Individuals aspiring to integrate ITIL practices within their organizations. Analysts focused on service management metrics and performance. Career path ITIL Practitioner: £35,000 - £60,000 IT Service Manager: £40,000 - £70,000 Change Manager: £45,000 - £65,000 ITIL Consultant: £50,000 - £75,000 Quality Assurance Manager: £40,000 - £60,000 Performance Analyst: £30,000 - £50,000 Prerequisites This ITIL Practitioner does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ITIL Practitioner was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to ITIL Practitioner Course Introduction 00:14:00 ITSM & Continual Improvement Learning Objectives 00:06:00 Selecting a Management System 00:11:00 Systems Thinking 00:13:00 The 4Ps 00:13:00 Communication & Management Systems 00:14:00 Organizational Capabilities 00:10:00 Adopt, Adapt & Realize 00:15:00 Outside-in vs Inside-out Thinking 00:11:00 Defining a Service 00:05:00 Metrics & Measurement 00:06:00 Improvement, the Practitioner & CSI 00:10:00 Driving IT Service Management Summary 00:15:00 Checkpoint 00:16:00 Principles & Themes Learning Objectives 00:04:00 Principles 00:24:00 Themes 00:09:00 Principles & Themes in Practice 00:08:00 Principles & Themes Summary 00:03:00 Checkpoint 00:07:00 Organizational Change Management (OCM) Learning Objectives 00:02:00 Role & Impact of OCM on Improvement 00:07:00 OCM Activities 00:16:00 OCM & Systems Thinking 00:06:00 OCM Summary 00:06:00 Checkpoint 00:10:00 Effective Communication to enable CSI Learning Objectives 00:01:00 Value, Importance & Benefit of Good Communication 00:05:00 Principles of Communication 00:11:00 Role of Influence 00:07:00 Communication Summary 00:05:00 Checkpoint 00:09:00 Use Metrics & Measurement Learning Objectives 00:02:00 CSFs, KPIs & Improvement 00:18:00 Analyze CSFs & KPIs in Context 00:09:00 Assessments 00:04:00 Use Metrics & Measurement Summary 00:05:00 Design a Report 00:07:00 Checkpoint 00:07:00 CSI Approach Learning Objectives 00:02:00 It Depends 00:09:00 Approach Deconstructed 00:25:00 Goal Question Metric (GQM) Approach Introduction 00:08:00 CSI Approach Summary 00:05:00 Checkpoint 00:06:00 Integrating CSI with ITIL & Beyond Learning Objectives 00:01:00 CSI Approach for the ITIL Practitioner 00:07:00 CSI Approach in ITIL 00:25:00 CSI Approach, PRINCE2 & RESILIA 00:06:00 Integrating CSI with ITIL & Beyond Summary 00:03:00 Checkpoint 00:06:00 Workbooks Workbooks - ITIL Practitioner - Video Training Course 00:00:00 Assignment Assignment - ITIL Practitioner 00:00:00

ITIL Practitioner
Delivered Online On Demand7 hours 34 minutes
£10.99