28534 Development courses in Coventry delivered Online

Dive deep into the captivating world of telephonic commerce with our course, 'Telesales Executive Training: Excellence in Sales Communication.' In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales. Learning Outcomes Comprehend the fundamental principles and nuances of telesales communication. Develop proficiency in lead generation and employing strategic sales techniques. Perfect the processes of call preparation, staging, response, and closure. Address and navigate challenging call situations with finesse and professionalism. Gauge and enhance sales performance through relevant metrics and performance management tools. Why buy this Telesales Executive Training: Excellence in Sales Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Telesales Executive Training: Excellence in Sales Communication for? Individuals aiming to venture into the telesales sector and hone their telecommunication abilities. Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment. Team leaders in sales desiring to mentor their teams with industry-relevant knowledge. Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise. Any professional keen on mastering telecommunication skills for diverse business applications. Career path Telesales Executive: £18,000 - £30,000 Call Centre Manager: £25,000 - £45,000 Sales Performance Analyst: £23,000 - £37,000 Lead Generation Specialist: £20,000 - £35,000 Telephone Communication Trainer: £24,000 - £40,000 Customer Retention Specialist: £22,000 - £38,000 Prerequisites This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Management Sales Metrics and Performance Management 00:14:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Motivational Interviewing Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Motivational Interviewing Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Motivational Interviewing Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Motivational Interviewing Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Motivational Interviewing? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Motivational Interviewing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Motivational Interviewing course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Motivational Interviewing does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Motivational Interviewing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Motivational Interviewing is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Motivational Interviewing Introduction to Motivational Interviewing 00:36:00 Module 02: Principles of Motivational Interviewing Principles of Motivational Interviewing 00:37:00 Module 03: Motivational Interviewing: Skills & Strategies Motivational Interviewing: Skills & Strategies 00:26:00 Module 04: Stages of Change Stages of Change 00:35:00 Module 05: Theories of MI Theories of MI 00:35:00 Module 06: Developing and Maintaining MI Skills Developing and Maintaining MI Skills 00:29:00 Module 07: Motivational Interviewing in Various Health Care Settings Motivational Interviewing in Various Health Settings 00:34:00 Module 08: Perils and Possibilities of Group-Based MI Perils and Possibilities of Group-Based MI 00:34:00 Assignment Assignment - Motivational Interviewing 00:00:00

Are you ready to embark on an enlightening journey of wisdom with the GDPR & Cyber Security bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - GDPR, Cyber Security Law & AML. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: GDPR Course 02: Data Protection Course 03: Paralegal Training Course 04: Commercial Law Course 05: Cyber Law Online Course Course 06: Business Law Course 07: Cyber Security Awareness Training Course 08: Anti-Money Laundering (AML) Training Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the GDPR, Cyber Security Law & AML bundle illuminate your path to wisdom. The GDPR, Cyber Security Law & AML bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the GDPR, Cyber Security Law & AML package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the GDPR & Cyber Security bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the GDPR, Cyber Security Law & AML community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the GDPR & Cyber Security bundle. Establish robust bases across each course nestled within the GDPR & Cyber Security bundle. Decipher intricate concepts through the articulate content of the GDPR & Cyber Security bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the GDPR & Cyber Security bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The GDPR & Cyber Security bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the GDPR & Cyber Security bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The GDPR & Cyber Security bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the GDPR & Cyber Security bundle allows learners to make meaningful contributions to their chosen fields. Embark on the GDPR & Cyber Security journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? GDPR & Cyber Security Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements To enrol in this GDPR, Cyber Security Law & AML course, all you need is a basic understanding of the English Language and an internet connection. Career path Armed with the GDPR & Cyber Security bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the GDPR & Cyber Security bundle lays a solid groundwork. Certificates CPD QS PDF Certificates Digital certificate - £4.99 CPD QS Hardcopy Certificate Hard copy certificate - £11.99

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QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

AI in Project Management: The Next Generation of Project Decision Making Project managers need to make critical project decisions on a daily basis. They are confronted with increasing complexities, high ambiguity and the need to process an exponentially growing amount of data and information in order to make informed and good decisions. This leads to an increasing risk of project failure - meanwhile, the project management industry is already challenged with ongoing low project success rates, caused by often massive failures of projects. Project Data Analytics and Artificial Intelligence (AI) are expected to fill the gap by providing analytical and unbiased capabilities that go beyond human possibilities, towards a data-driven and fact-based decision-making approach. While there is little doubt that AI as a trending technology will disrupt the project management practice and augment today's project management capabilities, AI cannot be seen as just another new tool to make project management more effective. Rather, AI will act as a complement to human intelligence, requiring a collaborative approach and, accordingly, a significant change in project culture and peoples' mindset. Today's project decisions are usually driven by human intuition, experience, leadership, and often do not follow any rational logic. Project decision-makers will be required to abandon such an approach and shift to a data-driven, decision-making approach. This session will provide an overview of the expected changes from AI-driven project management, the resulting impact on project decision making and changes in project culture, and what actions can be taken by project professionals to match their beliefs and behaviours with the new project culture. Learning goals: Gain insights into how AI for project management will significantly change decision-making in projects Gain an understanding of how to transition to a new AI-powered project culture

The Business Analysis Essentials Course is crucial in today's dynamic business environment. It provides comprehensive training on key aspects such as Business Analysis Planning, Strategy Analysis, and Stakeholder Analysis. The importance of a Business Analyst has surged, given the necessity to address requirements, conduct needs assessment, and perform solution evaluation effectively. This Business Analysis course equips professionals with skills in requirements elicitation, requirements analysis, and traceability and monitoring, which are pivotal for successful project outcomes. Learning Business Analysis not only enhances problem-solving abilities but also opens up lucrative job opportunities in the UK, where the average salary for Business Analysts ranges from £35,000 to £55,000 annually. The demand for skilled Business Analysts is increasing, with the sector projected to grow by 14% over the next decade. The Business Analysis course modules, including An Introduction to Business Analysis and The Necessity of a Business Analyst, ensure that learners are well-prepared to meet industry demands. Overall, this course is advantageous for anyone looking to excel in the growing field of Business Analysis. Key Features: CPD Certified Business Analysis Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: An Introduction To Business Analysis Module 02: The Necessity Of A Business Analyst Module 03: Addressing Requirements Module 04: Needs Assessment Module 05: Business Analysis Planning Module 06: Strategy Analysis Module 07: Stakeholder Analysis Module 08: Requirements Elicitation Module 09: Requirements Analysis Module 10: Traceability And Monitoring Module 11: Solution Evaluation Learning Outcomes: Understand fundamentals of business analysis for strategic decision-making. Identify stakeholders' needs through effective requirements elicitation techniques. Develop comprehensive business analysis plans for project success. Analyze business strategies to align with organizational goals effectively. Evaluate solutions to enhance business processes and achieve objectives. Ensure traceability and monitoring for continuous improvement and compliance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Analysis Essentials course is accessible to anyone eager to learn more about this topic. Through this Business Analysis course, you'll gain a solid understanding of Business Analysis Essentials. Moreover, this course is ideal for: Business professionals seeking advanced analytical skills. Project managers aiming to enhance project planning and execution. Graduates aspiring to pursue careers in business analysis roles. Entrepreneurs aiming to optimize their business operations strategically. Anyone interested in understanding the core principles of business analysis. Requirements There are no requirements needed to enrol into this Business Analysis Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Business Analysis Essentials course. Career path After finishing this Business Analysis Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Business Analysis Essentials are: Business Analyst - £30K to £60K/year. Requirements Analyst - £28K to £55K/year. Strategy Analyst - £35K to £65K/year. Stakeholder Manager - £40K to £70K/year. Solution Evaluator - £32K to £60K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to go on a journey into the realm of storytelling? Our "Novel Writing: Planning, Plotting and Publishing" course is crafted to empower aspiring authors with the essential skills to bring their literary dreams to life. Begin by uncovering the art of inspiration, learning to cultivate and refine ideas that resonate with your chosen readership. Delve into the intricacies of crafting compelling narratives, where every plot twist and setting breathes life into your story world. Even the most seasoned writers face moments of uncertainty; conquer these hurdles with strategies to banish writer's block and reignite your creative spark. With a keen eye for detail, master the art of editing, transforming rough drafts into polished manuscripts that shine. Our course not only equips you with the skills to start writing but also guides you through the intricacies of the publishing world. Prepare to see your novel in print as you navigate the path from manuscript to publication, ensuring your literary journey culminates in success. Course Curriculum: Module 01: Finding Ideas and Selecting Your Audience Module 02: Planning and Plotting Using Stories, Narrative and Setting Module 03: Bringing Your Characters to Life Module 04: Making That First Draft Module 05: Overcoming the Dreaded Writer's Block Module 06: Editing Effectively Module 07: Getting Started with Novel Writing Module 08: Getting Your Work Published Learning Outcomes: Generate ideas and identify target readers for effective novel planning. Develop plots, narratives, and settings to structure compelling stories. Create vibrant characters that resonate with readers throughout the novel. Produce an initial draft of a novel using structured writing techniques. Apply strategies to overcome writer's block during the writing process. Edit manuscripts efficiently to refine and improve novel manuscripts. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring novelists seeking structured guidance in writing fiction. Writers looking to enhance their storytelling and planning skills. Individuals interested in exploring the process of novel publication. Fiction enthusiasts wanting to improve their writing and manuscript editing. Beginners in novel writing looking for comprehensive foundational knowledge. Career path Novelist Fiction Writer Manuscript Editor Publishing Assistant Creative Writing Instructor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to go on a journey into the realm of storytelling? Our "Novel Writing: Planning, Plotting and Publishing" course is crafted to empower aspiring authors with the essential skills to bring their literary dreams to life. Begin by uncovering the art of inspiration, learning to cultivate and refine ideas that resonate with your chosen readership. Delve into the intricacies of crafting compelling narratives, where every plot twist and setting breathes life into your story world. Even the most seasoned writers face moments of uncertainty; conquer these hurdles with strategies to banish writer's block and reignite your creative spark. With a keen eye for detail, master the art of editing, transforming rough drafts into polished manuscripts that shine. Our course not only equips you with the skills to start writing but also guides you through the intricacies of the publishing world. Prepare to see your novel in print as you navigate the path from manuscript to publication, ensuring your literary journey culminates in success. Course Curriculum: Module 01: Finding Ideas and Selecting Your Audience Module 02: Planning and Plotting Using Stories, Narrative and Setting Module 03: Bringing Your Characters to Life Module 04: Making That First Draft Module 05: Overcoming the Dreaded Writer's Block Module 06: Editing Effectively Module 07: Getting Started with Novel Writing Module 08: Getting Your Work Published Learning Outcomes: Generate ideas and identify target readers for effective novel planning. Develop plots, narratives, and settings to structure compelling stories. Create vibrant characters that resonate with readers throughout the novel. Produce an initial draft of a novel using structured writing techniques. Apply strategies to overcome writer's block during the writing process. Edit manuscripts efficiently to refine and improve novel manuscripts. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring novelists seeking structured guidance in writing fiction. Writers looking to enhance their storytelling and planning skills. Individuals interested in exploring the process of novel publication. Fiction enthusiasts wanting to improve their writing and manuscript editing. Beginners in novel writing looking for comprehensive foundational knowledge. Career path Novelist Fiction Writer Manuscript Editor Publishing Assistant Creative Writing Instructor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.