28543 Development courses in Belfast delivered Online

Are you looking to enhance your Control and Administration of Medication skills? If yes, then you have come to the right place. Our comprehensive course on Control and Administration of Medication will assist you in producing the best possible outcome by leaening the Control and Administration of Medication skills. The Control and Administration of Medication course is for those who want to be successful. In the Control and Administration of Medication course, you will learn the essential knowledge needed to become well versed in Control and Administration of Medication. Our Control and Administration of Medication course starts with the basics of Control and Administration of Medication and gradually progresses towards advanced topics. Therefore, each lesson of this Control and Administration of Medication course is intuitive and easy to understand. Why would you choose the Control and Administration of Medication course from Compliance Central: Lifetime access to Control and Administration of Medication course materials Full tutor support is available from Monday to Friday with the Control and Administration of Medication course Learn Control and Administration of Medication skills at your own pace from the comfort of your home Gain a complete understanding of Control and Administration of Medication course Accessible, informative Control and Administration of Medication learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Control and Administration of Medication bundle Study Control and Administration of Medication in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Control and Administration of Medication Course Improve your chance of gaining in demand skills and better earning potential by completing the Control and Administration of Medication Curriculum Breakdown of the Control and Administration of Medication Course Module 01: Medicine Management Fundamentals Module 02: Importance of Medicine Management Module 03: Prescribing Medication Effectively Module 04: Common Problems - Pharmacological Management Module 05: Common Medicines to Use Module 06: Palliative Care Module 07: The Four Principles of Medicine Optimisation Module 08: Managing Medication in Residential Aged Care Facilities (RACFs) Module 09: Law and Legislation CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Control and Administration of Medication course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Control and Administration of Medication. It is also great for professionals who are already working in Control and Administration of Medication and want to get promoted at work. Requirements To enrol in this Control and Administration of Medication course, all you need is a basic understanding of the English Language and an internet connection. Career path The Control and Administration of Medication course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Control and Administration of Medication. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Employment Law: Employment Law Introducing the Level 3 Diploma in UK Employment Law: Master the Foundations of Employment Law for a Successful Career! Are you interested in pursuing a career in HR, employee relations, or law? Look no further! Our comprehensive online course, the Level 3 Diploma in UK Employment Law, is designed to equip you with the essential skills and expertise needed to navigate the complex landscape of UK employment law. Through this Level 3 Diploma in UK Employment Law course get started on your employment law journey with a solid foundation. Explore the fundamental principles of UK employment law, understand its historical context, and learn about the key legal frameworks that govern the employer-employee relationship. With this Level 3 Diploma in UK Employment Law delves into the world of collective employment rights. Our course covers all essential aspects of UK employment law, providing you with a comprehensive understanding of the subject matter. Learn about this Level 3 Diploma in UK Employment Law course from industry experts with extensive experience in employment law, ensuring that you receive practical insights and real-world knowledge. You can study this Level 3 Diploma in UK Employment Law course at your own pace, anywhere and anytime, with our online platform. Access the Level 3 Diploma in UK Employment Law course materials, lectures, and resources whenever it suits you, allowing for a seamless learning experience. Upon successful completion of the course, you will receive a Level 3 Diploma in UK Employment Law, a valuable credential to showcase your expertise and enhance your professional profile. Don't miss this opportunity to gain a solid understanding of UK employment law and unlock new career prospects. Enrol in our Level 3 Diploma in UK Employment Law and take the first step towards a successful and fulfilling career in HR, employee relations, or law. Why Choose Employment Law: Employment law Course from Us Employment Law Course developed by industry experts. Free PDF certificate as soon as completing the Employment Law course. Special Offers of this Employment law: Employment law Course This Employment law: Employment law Course includes a FREE PDF Certificate. Lifetime access to this Employment law: Employment law Course Instant access to this Employment law: Employment law Course Get FREE Tutor Support from Monday to Friday in this Employment law: Employment law Course *****Course Included***** Main Course: Level 3 Diploma in UK Employment Law **Free Courses** Course 01: Human Resources Management Course 02: Commercial Law [ Note: Free PDF certificate as soon as completing the Employment Law: Level 3 Diploma in UK Employment Law course] Employment Law: Employment Law Industry Experts Designed this Employment Law: Employment law course into 8 detailed modules. Course Curriculum of- Level 3 Diploma in UK Employment Law Module 1: Introduction Module 2: Immigration Requirements Module 3: Contractual Terms Module 4: Rights During Employment Module 5: Termination of Employment Module 6: Discrimination Module 7: Business Transfer Module 8: Collective Rights Assessment Method of Employment Law After completing each module of the Employment Law: Employment Law Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Employment Law After completing the MCQ/Assignment assessment for this Employment Law: Employment Law Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Employment Law: Employment Law Requirements Employment Law: Employment Law Students who intend to enrol in Employment law: Employment law course must meet the following requirements: Employment law: Good command of the English language Employment law: Must be vivacious and self-driven Employment law: Basic computer knowledge Employment law: A minimum of 16 years of age is required Career path Employment Law: Employment Law Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your Building your Own Computer Course skills? If yes, then you have come to the right place. Our comprehensive course on Building your Own Computer Course will assist you in producing the best possible outcome by mastering the Building your Own Computer Course skills. The Building your Own Computer Course course is for those who want to be successful. In the Building your Own Computer Course course, you will learn the essential knowledge needed to become well versed in Building your Own Computer Course. Our Building your Own Computer Course course starts with the basics of Building your Own Computer Course and gradually progresses towards advanced topics. Therefore, each lesson of this Building your Own Computer Course course is intuitive and easy to understand. Why would you choose the Building your Own Computer Course course from Compliance Central: Lifetime access to Building your Own Computer Course course materials Full tutor support is available from Monday to Friday with the Building your Own Computer Course course Learn Building your Own Computer Course skills at your own pace from the comfort of your home Gain a complete understanding of Building your Own Computer Course course Accessible, informative Building your Own Computer Course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Building your Own Computer Course bundle Study Building your Own Computer Course in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Building your Own Computer Course Course Improve your chance of gaining in demand skills and better earning potential by completing the Building your Own Computer Course Building your Own Computer Course Curriculum Breakdown of the Building your Own Computer Course Course Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Building your Own Computer Course course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Building your Own Computer Course. It is also great for professionals who are already working in Building your Own Computer Course and want to get promoted at work. Requirements To enrol in this Building your Own Computer Course course, all you need is a basic understanding of the English Language and an internet connection. Career path The Building your Own Computer Course course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Building your Own Computer Course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Business Marketing and Time Management skills? If yes, then you have come to the right place. Our comprehensive course on Business Marketing and Time Management will assist you in producing the best possible outcome by mastering the Business Marketing and Time Management skills. The Business Marketing and Time Management course is for those who want to be successful. In the course, you will learn the essential knowledge needed to become well versed in Business Marketing and Time Management. Our course starts with the basics of Business Marketing and Time Management and gradually progresses towards advanced topics. Therefore, each lesson of this Business Marketing and Time Management course is intuitive and easy to understand. Why would you choose the Business Marketing and Time Management course from Compliance Central: Lifetime access to Business Marketing and Time Management course materials Full tutor support is available from Monday to Friday with the Business Marketing and Time Management course Learn Business Marketing and Time Management skills at your own pace from the comfort of your home Gain a complete understanding of Business Marketing and Time Management course Accessible, informative Business Marketing and Time Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Business Marketing and Time Management Study Business Marketing and Time Management in your own time through your computer, tablet or mobile device Business Marketing and Time Management Curriculum Breakdown of the Business Marketing and Time Management Cours Section 01: Marketing and the Firm Section 02: Situational Marketing Analysis Section 03: Microenvironments - Industry and Market Section 04: Formulating a Marketing Plan - Building Components Section 05: Executing the Marketing Plan CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Marketing and Time Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Marketing and Time Management. It is also great for professionals who are already working in Business Marketing and Time Management and want to get promoted at work. Requirements To enrol in this Business Marketing and Time Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Marketing and Time Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to this course. Marketing Coordinator: £20,000 to £35,000 per year Digital Marketing Specialist: £25,000 to £45,000 per year Marketing Manager: £35,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Handyperson/Handyman skills? If yes, then you have come to the right place. Our comprehensive course on Handyperson/Handyman will assist you in producing the best possible outcome by mastering the Handyperson/Handyman skills. The Handyperson/Handyman course is for those who want to be successful. In the Handyperson/Handyman course, you will learn the essential knowledge needed to become well versed in Handyperson/Handyman. Our Handyperson/Handyman course starts with the basics of Handyperson/Handyman and gradually progresses towards advanced topics. Therefore, each lesson of this Handyperson/Handyman course is intuitive and easy to understand. Why would you choose the Handyperson/Handyman course from Compliance Central: Lifetime access to Handyperson/Handyman course materials Full tutor support is available from Monday to Friday with the Handyperson/Handyman course Learn Handyperson/Handyman skills at your own pace from the comfort of your home Gain a complete understanding of Handyperson/Handyman course Accessible, informative Handyperson/Handyman learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Handyperson/Handyman bundle Study Handyperson/Handyman in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Handyperson/Handyman Course Improve your chance of gaining in demand skills and better earning potential by completing the Handyperson/Handyman Handyperson/Handyman Curriculum Breakdown of the Handyperson/Handyman Course Module 01: Introduction Module 02: Basic Tools and Equipment Module 03: Electrical Work Module 04: Plumbing Skills Module 05: Appliances Module 06: General Carpentry Module 07: Basic Maintenance Skills Module 08: Walls and Floors Module 09: Painting and Decorating Module 10: Drilling, Tiling and Welding Module 11: Construction Projects Module 12: Health and Safety at Work Module 13: Starting Own Business Certification CPD Accredited (CPD QS) Certificate Free PDF & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 11:03 1: Introduction 11:03 Module 02: Basic Tools and Equipment 12:24 2: Basic Tools and Equipment 12:24 Module 03: Electrical Work 12:11 3: Electrical Work 12:11 Module 04: Plumbing Skills 09:39 4: Plumbing Skills 09:39 Module 05: Appliances 09:12 5: Appliances 09:12 Module 06: General Carpentry 12:29 6: General Carpentry 12:29 Module 07: Basic Maintenance Skills 07:33 7: Basic Maintenance Skills 07:33 Module 08: Walls and Floors 11:34 8: Walls and Floors 11:34 Module 09: Painting and Decorating 08:29 9: Painting and Decorating 08:29 Module 10: Drilling, Tiling and Welding 13:14 10: Drilling, Tiling and Welding 13:14 Module 11: Construction Projects 09:27 11: Construction Projects 09:27 Module 12: Health and Safety at Work 14:26 12: Health and Safety at Work 14:26 Module 13: Starting Own Business 13:54 13: Starting Own Business 13:54 Order Your CPD Quality Standard Certificate (Optional) 01:00 14: CPD Certificate (Optional) 01:00 Who is this course for? Anyone from any background can enrol in this Handyperson/ Handyman course. This course specially ideal for: Mobile Handyperson Multi Skilled Handyperson Maintenance Technician Plumber Carpenter & Painter Electrician Multitrader Home Owners, handyman, and do-it-yourselfer Anyone wishing to become master of their domain Requirements To enrol in this Handyperson/Handyman course, all you need is a basic understanding of the English Language and an internet connection. Career path The Handyperson/Handyman course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Handyperson/Handyman. Maintenance Handyman Technical Coordinator Maintenance Operative Office Maintenance Supervisor School Maintenance Staff Lead Handyman Residential Carpenter and Handyperson Maintenance Mechanic Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

INVEST Your WORTH to Dig SKILLS TREASURE < Take an Offer, Get Started with Worry-free Access & Claim a BIGGER Saving > Family Law course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Family Law. Our course starts with the basics of Family Law and gradually progresses towards advanced topics. Therefore, each lesson of this Family Law is intuitive and easy to understand. So, stand out in the job market by completing the Family Law course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Family Law course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course contains advanced and latest curriculum study modules: Module 01: Introduction to Family Law Module 02: Framing Family Law Module 03: Marriage in Family Law Module 04: Civil Partnership and Cohabitation Module 05: Nullity in Marriage Module 06: Divorce and Family Law Module 07: Child Custody Module 08: Property and Finance on Divorce Module 09: Child Support and Family Law Module 10: Adoption Process Module 11: Domestic Violence Module 12: Gender Equality Module 13: Feminist Perspectives CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Family Law, such as- Family Support Worker Family Solicitor Family Safeguarding Local Campaigns Officer Family Engagement Manager

Dive into the fascinating world of the human body with our Anatomy and Physiology course, designed to bring clarity to the complex systems that keep us ticking. This course carefully unpacks the intricate structure and vital functions of every organ and tissue, from the brain’s clever command centre to the rhythmic beat of the heart. Whether you’re curious about how muscles contract or how nutrients travel through the bloodstream, this course provides a clear and engaging exploration of the human body’s inner workings. Ideal for learners who appreciate detailed knowledge without the fuss, this course combines scientific accuracy with an approachable style, ensuring that concepts are easy to grasp without losing their sophistication. Perfect for anyone interested in health sciences, education, or simply understanding the marvel that is the human body, this course promises insight without overwhelming jargon. Prepare to discover your own biology anew — all from the comfort of your screen. Learning Outcomes of the Level 3 Diploma in Anatomy and Physiology of Human Body - CPD Certified Training: Learn about the chemistry of cells Explain the Replication and Metabolism processes Comprehend what the Human Skeletal System is Take lessons about the nervous system, which is the most complicated element of the body Begin to understand the sensory system Explain the immune system in humans Study the functioning of the urinary system Underline the functional segments of both male and female reproduction system The course is developed after thorough research and expertise from seasoned professionals. Having prior learning is extremely helpful if you aim to enter the Health and Care sector as a beginner. This will be delivered exclusively through our online platform, where you completely control your learning experience. You can go through the modules and study materials at your own pace without any restrictions. And you'll receive a recognised certificate as proof of your newly acquired or improved knowledge and skills. Why choose CPD Certification Service Accredited (CPD QS) course? World's leading and largest independent CPD accreditation institution Pioneering CPD Certification Service since 1996 Over 20 thousand registered CPD Providers and Courses With 25 years experience providing industry-leading CPD certification service and support Take a step towards reaching your true potential by enrolling in this Level 3 Diploma in Anatomy and Physiology of Human Body - CPD Certified Training! This Level 3 Diploma in Anatomy and Physiology of Human Body course is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain an accredited certificate after completing the course. Enrol now for a limited-time discounted price. Like all the courses of One Education, this course is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily. We don't just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support. Our expert instructors are always available to answer all your questions and make your learning experience exquisite. If you want to learn about this topic and achieve certifications, you should consider this course from One Education. There are no hidden fees or exam charges. We are very upfront and clear about all the costs of the course. Course Curriculum: Module 01: The Chemistry of Cells Module 02: Cells Module 03: Cell Division Module 04: Replication and Metabolism Module 05: Human Tissues Module 06: Skin Module 07:Human Skeletal System Module 08: The Muscular System Module 09: Skeletal Muscle Fibre Module 10: Nervous System Module 11: The Brain Module 12: Nervous System-Spinal Cord and Spinal Nerves Module 13: Nervous System - Autonomic Nervous System and Cranial Nerves Module 14: Nervous System-The Eyes Module 15: Nervous System-The Ears, Hearing, and Equilibrium Module 16: Nervous System-Memory Module 17: Sensory Systems Module 18: Cardiovascular System Module 19: Blood Module 20: Lymphatics Module 21: Immune System Module 22: Digestive System Module 23: Respiratory System Module 24: Urinary System Module 25: Male Reproductive System Module 26: Female Reproductive System Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Level 3 Diploma in Anatomy and Physiology of Human Body - CPD Certified training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Level 3 Diploma in Anatomy and Physiology of Human Body - CPD Certified training. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £15 CPD Certification Service Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

DIY Home Improvement course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in DIY Home Improvement. Our course starts with the basics of DIY Home Improvement and gradually progresses towards advanced topics. Therefore, each lesson of this DIY Home Improvement is intuitive and easy to understand. So, stand out in the job market by completing the DIY Home Improvement course. Get an accredited certificate and add it to your resume to impress your employers. Along with the DIY Home Improvement course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. Curriculum Breakdown of the DIY Home Improvement Course Module 01: Introduction to Home Improvement Module 02: Paint Job Module 03: Walls Module 04: Doors and Windows Module 05: Electrical Fixtures Module 06: Outdoor Projects Module 07: Plumbing Module 08: Damp, Rots, and Pests Module 09: Home Safety So, enrol and excel in your career with Compliance Central. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this DIY Home Improvement course. Requirements To enrol in this DIY Home Improvement course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to DIY Home Improvement. Home Renovation Specialist: £25,000 to £45,000 per year Interior Designer: £22,000 to £40,000 per year Building Surveyor: £30,000 to £50,000 per year Property Maintenance Manager: £28,000 to £45,000 per year Construction Project Coordinator: £25,000 to £40,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Feeling stuck in the same old routines? This course, Learn to Make a Fresh Start in Your Life, is designed for anyone who wants to reset their mindset and break free from unhelpful patterns. Life doesn’t come with a manual, but that doesn’t mean you have to keep turning the same page. Whether you’re looking to shift your habits, change your perspective, or simply breathe a little easier, this journey is about pressing the internal reset button—with purpose and direction. You’ll explore ideas that encourage reflection, build inner clarity, and help you let go of what’s holding you back. No fluff. No overpromising. Just a thoughtful and structured approach to personal renewal, written to support growth with a touch of realism. You won’t need to pack a bag or turn your life upside down—this course fits right where you are. If you've been waiting for the ‘right time’, here’s your gentle nudge that now is as good a time as any. Learning Outcomes Develop an understanding of the benefits of a fresh start. Learn techniques for making a successful transition to a new life. Identify limiting beliefs and overcome fear to embrace change. Gain practical skills for starting over in your personal and professional life. Learn how to build strong relationships by giving them a fresh start. Develop a plan for creating a brighter future for yourself and your family. Course Curriculum: Lesson 01: 3 Pro-Tips Everyone Should Know About Fresh Starts Lesson 02: 3 Tips to Help You Transition Out of Your Old Life into a Fresh Start Lesson 03: 5 Reasons You Need a Fresh Start Lesson 04: 5 Super Steps to a Fresh Start Lesson 05: 5 Techniques for Giving Your Relationship a Fresh Start Lesson 06: 5 Things to Ask When Looking for a Fresh Start Lesson 07: 5 Tips for Making a Fresh Start in Your Personal Life Lesson 08: 6 Things You Need to Make a Fresh Start in Your Career Lesson 09: 6 Ways Fear Keeps Us from a Fresh Start Lesson 10: How to Give Your Family a Fresh Start How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing the course can open doors to many career paths. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.