2894 Development courses delivered Live Online

Managing Stress and Building Resilience: In-House Training Stress has an impact on all of us at some point in our professional lives. Learning how to manage stress and build resilience will result in higher professional productivity, better health, and more sustainable living habits. It will also help us create a physical - and emotional - work-life balance. In this one-day workshop, you will learn practical solutions to sustain behavior change that can positively impact your life on both a professional and personal level. When you are able to reduce the level of negative stress that affects you, your performance improves, along with your health and happiness. The objective of this course is therefore not only to create awareness around emotional well-being in a work context, but also to help participants create a better overall balance between the investment they make in their personal and professional lives. This course covers how our perceptions affect our beliefs and how our beliefs affect our actions. You will learn a host of stress-reduction techniques, while exploring your own stress triggers and responses. Highly interactive, the sessions cover a blend of theory, discussions, and exercises. You will explore concepts with fellow participants within a safe environment where skills and habits can be developed, sharpened, and improved. What You Will Learn At the end of this program, you will be able to: Identify what stress feels like and what the typical symptoms and reactions are to stress Analyze your own responses to stressful events and the consequences of those reactions Organize your work structure to reduce stress and build resilience Recognize activities that drain you and those that give you energy Generate relief from stressful events Cultivate a mindset of resilience Better manage your time, work commitments, and personal boundaries in order to be most effective at your job Getting Started What is stress? Beliefs and thinking errors Work-life balance Drainers and energizers Stress reduction techniques Time management Summary and Next Steps

Discover the ultimate Emotional Intelligence Mastery Training and Coaching Programme. Elevate your EQ, enhance relationships and achieve personal and professional success. Join us today! Unlock the power of emotions with our Emotional Intelligence Mastery Training and Coaching Programme! Elevate your EQ, improve relationships and excel in every aspect of life. Join us on the journey to emotional intelligence greatness! #EmotionalIntelligence #EQMastery #CoachingProgramme

This course is for customer service professionals, team leaders and technical experts who need to get that extra edge when they email or call their customers.

Duration 3 Days 18 CPD hours This course is intended for In order to be successful in this class, incoming attendees are required to have current, hands-on experience in developing basic web applications, and be versed in HTML5, CSS3 and JavaScript. This is an introductory level Angular development course but an intermediate level web development class, designed for experienced web developers that need to further extend their skills in web development Overview Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will learn to: What Angular is and why should you use it How Angular reduces the amount of code that you must write to add rich functionality to both existing and new web pages What TypeScript is, why it is useful, and how to use it with Angular How to facilitate development and deployment using Angular CLI How to work with the various aspects of the Angular architecture to implement clean, responsive web interfaces How Routers can support navigation within a Single Page Application What the best practices are for using Angular so that it works unobtrusively and performs well How to use Angular with HTTP to support JSON, REST, and other services Best practices for Angular so that it works unobtrusively and performs well Angular is one of the most popular JavaScript frameworks for creating web and native mobile applications. This introductory course thoroughly explores the latest Angular features and advances, demonstrating how to solve the traditional challenges of JavaScript web application development. You will build custom components, using application routes, form validation, and unit-testing and delve into component-driven development with Angular components. Angular Overview Overview of Angular Architecture Getting Started with Angular Getting Started with TypeScript Bootstrapping with Angular CLI Angular Project Structure Unit Testing with Angular Testing and Angular Working with Angular Components and Events Third Party Libraries Dynamic Views Pipes Angular Forms Forms and the Forms API Single Page Applications and Routes Single Page Applications Services and Dependency Injection Modules Using RESTful Services Overview of REST Angular and REST Angular Best Practices Angular Style Guide What is New in Angular 9 Additional Topics (Time Permitting) Lesson: ES6+ Sass and SCSS for Angular and Material

Learning how to have a better relationship Introspection test Learn where you are going wrong Love language testing Learn about boundaries Establishing your relationship needs Address past negative relationship patterns Learn about boundaries Relationship facets relationship course 2-hour session relationship training and 1 phone call 30 mins Coaching and relationship skills education https://relationshipsmdd.com/product/relationship-course-express-package/

Sign you up to various apps Assist with profile Advise on picture selection coaching on online dating tactics 40 mins dating advice session Tips for single life Dating advice for singles https://relationshipsmdd.com/product/help-me-with-my-dating-profile/

Duration 1 Days 6 CPD hours Overview The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? 1 - Defining Coaching and Mentoring Defining mentoring Defining what coaching is and is not Elements of coaching Factors for success Critical Coaching Skills 2 - Coaching Assessment Individual coaching assessment Reflection and discussion of results 3 - Interpersonal Communication Interpersonal communication skills Open and closed questions Probing techniques and process Active listening 4 - Setting Goals with SPIRIT Identifying Values Identifying Dreams Setting S.P.I.R.I.T. goals 5 - Learning Styles and Principles Three learning styles Adult learning principles 6 - The Coaching Model Components of the coaching model Coaching model characteristics Giving effective feedback 7 - Bringing It All Together Coaching skills reinforcement Case studies

Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback

Relationship coaching for your relationship skills can be done individually or as a couple Emotional intelligence training Learn how to be a strong couple Love Language training Learn how to improve rapport and empathy Emotional validation and emotional civility training Consideration and patience training Conflict Resolution and self management Free check in calls in between sessions Choose one of our office locations to have your sessions 1 hour per week 3 sessions https://relationshipsmdd.com/product/relationship-coach-london-package/

We are data protection specialists and this is our flagship training programme for Data Protection Officers, Data Protection Managers, Compliance Managers or anyone with a responsibility for Data Protection. The Data Protection (GDPR) Practitioner Certificate is an internationally recognised qualification, endorsed by TQUK, which is regulated by Ofqual, a UK Government department. It equips current and aspiring data protection officers and data protection managers with knowledge and skills to undertake data protection compliance activities throughout an organisation. It is a valuable course for anybody with data protection compliance responsibilities. The course takes account of the latest developments in this fast moving subject, together with the latest guidance from the ICO and includes real life, practical examples throughout. There are two versions of the course (with the same content and same trainer). The courses priced at £1200 are run by Computer Law Training and lead to the TQUK endorsed certificate. The courses priced at £1440+VAT are run in collaboration with, and are booked through, the Law Society of Scotland and, on successful completion, lead to the TQUK endorsed certificate and a 'Certified Specialist' certification from the Law Society of Scotland. Suitability - Who should attend? The training programme for Data Protection Officers, Data Protection Managers, Compliance Managers, Corporate Governance Managers or anyone with a responsibility for Data Protection. The Data Protection (GDPR) Practitioner Certificate is ideal for you if you: Are already undertaking the role of Data Protection Officer Expect to be filling the post of Data Protection Officer in their current employment Are looking for employment as a Data Protection Officer Have, or expect to have, data protection responsibilities in their organisation Need to advise others on data protection compliance Wish to be able to demonstrate verifiable practical skills and learning in this area. It is suitable for those working in: the public sector, the private sector and the third sector. In either case, it will teach participants essential data protection skills and in depth knowledge. Outcome / Qualification etc. Understand the importance of data protection legislation and compliance in the UK and beyond. Interpret key terminology of the UK GDPR and Data Protection Act 2018 (DPA) in a practical context Understand the key obligations of the UK GDPR and DPA Create appropriate policies and procedures necessary for data protection compliance Carry out a data protection audit and gap analysis Develop an action plan to address a data protection gap analysis Respond appropriately to data protection issues arising in an organisation Carry out the duties of a data protection officer Undertake accountability and risk analysis activities Training Course Content Day 1 Data Protection – history and background GDPR Overview What, really, is personal data Purposes & Legal Bases Day 2 Consent Special Categories of Personal Data Data Subject Rights Transparency Requirements Data Processors and Controllers Information Security Obligations Breach Reporting and Recording Day 3 Restricted (International) Transfers Cloud Services Accountability The Personal Data Audit & Record of Processing The “Accountability Portfolio” Data Protection by Design & Default Data Protection Impact Assessments Privacy Enhancing Technologies Data Protection Officers Direct Marketing & Cookies Day 4 Data Protection Act 2018 HR Issues Risk Frameworks Data Protection Governance Day 5 Data Protection Audit Gap Analysis Action Plan Implementation The ICO and Enforcement Brexit and the future (crystal ball!) The European Data Protection Board (EDPB) Questions Course delivery details The course is delivered on Zoom. It lasts 5 days over 3 weeks, 9.30-16.30. The advertised start date is usually a Tuesday which is the first day of the course. The course normally continues on the Thursday of that week, Tuesday and Thursday the following week and one day in the third week: 24, 26, 31 January & 2, 7 February 2023 The one-hour test to obtain the certificate is online by arrangement in the week or two following the course. The trainer for the course is Tim Musson, who has a Master of Laws degree in IT and Telecoms Law, is a Certified Information Privacy Professional (CIPP/E) and a Certified Information Privacy Technologist (CIPT).