The Art of Negotiation Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
The Art of Negotiation (In-Person) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Confidence training Eradication of materialism thoughts Learning more about your needs Dating advice Dating coaching Discuss goals and aspirations Dating assistance 5 x 30 mins sessions Per day https://relationshipsmdd.com/product/m-d-d-i-want-a-girlfriend-but-i-dont-feel-financially-stable-package/
open discussion Listen to both parties issues Relationship coaching Relationship analysis Discuss expectations Implement compromise options Honesty session Mindset and thoughts for future Mediation Resolve differences 3 sessions 50 mins https://relationshipsmdd.com/product/my-career-is-taking-over-but-i-dont-want-to-lose-my-girlfriend-package/
Has something just happened? Did you just break up? Did you have an argument? Found out you were being cheating on or feeling extremely low whatever the problem your M.D.D date coach will come to your home with a gourmet meal, magazines and fresh fruit and will stay with you for 90 mins to discuss the issue and give you a relationship coaching session.(Available between 9- 7 pm appointment based.) £300 https://relationshipsmdd.com/product/m-d-d-v-i-p-relationship-crisis-delivery/
Support via WhatsApp and phone Women’s needs training Emotional intelligence training Guidance Coaching Break up support Assessment Positivity training Ascertain needs Examine past relationship Self-improvement and self-building training 4 x 40 mins https://relationshipsmdd.com/product/i-am-struggling-to-move-on-from-my-ex-girlfriend-package/
Join us for a 2-day Mental Health First Aid (MHFAider®) course at The Ashcombe School in Dorking! Learn how to provide crucial support during a mental health crisis while gaining the skills to spot early signs of mental health issues. This in-person course creates a safe, supportive environment, with self-care prioritised throughout. Subsidised price: £10. Let's make mental health a normal part of everyday life!
This is an intensive installation, commissioning, and maintenance course for emergency lighting systems. It is a follow on from our Foundation course on emergency lighting where the requirements of installation, commissioning, and maintenance are considered.
This qualification is designed to provide benefit to learners on the basis that it prepares them for deployment as an Activator in Multi-Skills. Minimum numbers apply. Successful achievement of the qualification will enable Activators in Multi-Skills to facilitate extra-curricular activities within educational settings including schools, further and higher education and community participation programmes. The qualification is designed to support community development, with the aspiration to be able to tackle physical inactivity and social exclusion whilst supporting health, wellbeing, and participation initiatives. Who is the course for? Learners that attend this course can be volunteers in a range of sport and community environments, young people, parent helpers or anyone that wishes to become an activator in multi-skills. What will I achieve? The qualification will enable successful learners to progress to a sports specific coaching qualification. The skills and knowledge developed may also be used to enable learners to progress to other industry-relevant qualifications in coaching sport, activity leadership, higher education institution activity programmes, supporting PE in school sport and sports development. Informal ongoing assessment throughout the course. Learners will be required to: Complete short answer question and written tasks Identify Multi-Skills Activities, adapting for difference audiences. The course is usually delivered over 6 hours.
An in person London based workshop to help you build Emotional Connection. Our approach is based on helping individuals to rebuild their immense and beautiful capacity for emotional intimacy while also encouraging & fostering personal and psychological safety. We use a set of exercises that are canonical in training actors to deepen emotional connection on stage and screen. You will feel empowered to open up and & become vulnerable with others. The exercises are emotionally ‘light’ and yet powerful. You will not be asked or required to share anything personal. We will work with your imagination, your powers of make believe and ‘creatively play’ in order to show you how you embody changes to help you connect truthfully and genuinely. Overall, the workshop is designed to grow emotional awareness and to provide you with the tools to enable trust, emotional resilience and an expanded capacity for vulnerability which you can use and apply to any relationship whether social, professional or more intimate.