Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00
Overview This comprehensive course on Organic Chemistry will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Organic Chemistry comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Organic Chemistry. It is available to all students, of all academic backgrounds. Requirements Our Organic Chemistry is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 26 lectures • 01:12:00 total length •Introduction to the Alkane Series: 00:04:00 •Conjugation and Homologous Series of the Alkane: 00:04:00 •Nomenclature of the Alkane Series: 00:02:00 •Chemistry of the Alkane Series: 00:02:00 •Relevance and Importance of the Alkene Family: 00:01:00 •Section Wrap Up: 00:01:00 •Introduction to the Alkene series: 00:04:00 •Nomenclature of the Alkene Series: 00:02:00 •Chemistry of the Alkene Series: 00:02:00 •Relevance and Importance of the Alkene Family: 00:01:00 •Section Wrap Up: 00:01:00 •Introduction to the Alkanol Series: 00:04:00 •Nomenclature of the Alkanol Series: 00:03:00 •Chemistry of the Alkanol Series: 00:03:00 •Relevance and Importance of the Alkanol Family: 00:01:00 •Section Wrap Up: 00:01:00 •Introduction to the Alkyne Series: 00:06:00 •Nomenclature of the Alkyne Series: 00:03:00 •Chemistry of the Alkene Series: 00:02:00 •Importance and Relevance of the Alkene Family: 00:01:00 •Section Wrap Up: 00:01:00 •Introduction to the Alkanals/Aldehydes and Ketones/Alkanones Family: 00:02:00 •Nomenclature Galore: 00:08:00 •Nomenclature Continued: 00:08:00 •Nomenclature Continued: 00:05:00 •Assignment - Organic Chemistry: 00:00:00
Overview Learn how to build a promising and lucrative career by training to become a Computer Programmer without any previous skill needed. This innovative Python Programming for Everybody course delivers the full training needed to secure a future role in IT programming. By utilising the popular Python programming platform and language, you will swiftly learn how to understand the principles of writing programs and using variables in their construction. You will also be taught how to set up conditional and repeated executions in a routine, alongside the ability to recode and reuse other programs for templates or loops. Code yourself a bright future now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Python Programming for Everybody. It is available to all students, of all academic backgrounds. Requirements Our Python Programming for Everybody is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 41 lectures • 08:36:00 total length •A Installing Python: 00:17:00 •Documentation: 00:30:00 •Command Line: 00:17:00 •Variables: 00:29:00 •Simple Python Syntax: 00:15:00 •Keywords: 00:18:00 •Import Module: 00:17:00 •Additional Topics: 00:23:00 •If Elif Else: 00:31:00 •Iterable: 00:10:00 •For: 00:11:00 •Loops: 00:20:00 •Execute: 00:05:00 •Exceptions: 00:18:00 •Data Types: 00:24:00 •Number Types: 00:28:00 •More Number Types: 00:13:00 •Strings: 00:20:00 •More Strings: 00:11:00 •Files: 00:08:00 •Lists: 00:15:00 •Dictionaries: 00:04:00 •Tuples: 00:07:00 •Sets: 00:09:00 •Comprehensions: 00:10:00 •Definitions: 00:02:00 •Functions: 00:06:00 •Default Arguments: 00:06:00 •Doc Strings: 00:06:00 •Variadic Functions: 00:07:00 •Factorial: 00:07:00 •Function Objects: 00:07:00 •Lambda: 00:11:00 •Generators: 00:06:00 •Closures: 00:10:00 •Classes: 00:09:00 •Object Initialization: 00:05:00 •Class Static Members: 00:07:00 •Classic Inheritance: 00:10:00 •Data Hiding: 00:07:00 •Assignment - Python Programming for Everybody: 00:00:00
Overview This comprehensive course on Node JS: API Development with Swagger Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Node JS: API Development with Swagger Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Node JS: API Development with Swagger Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Node JS: API Development with Swagger Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 22 lectures • 02:44:00 total length •Module 01: Introduction: 00:01:00 •Module 02: Goals & Prerequisites: 00:03:00 •Module 03: About the Instructor: 00:01:00 •Module 04: Open API Specification (OAS), Swagger & Node.js: 00:09:00 •Module 01: Http and Swagger: 00:09:00 •Module 02: Swagger Tools: 00:06:00 •Module 03: Setup: 00:06:00 •Module 01: Project Configuration: 00:08:00 •Module 02: Intro to Swagger Editor: 00:06:00 •Module 03: Project Explanation + GET Endpoint: 00:13:00 •Module 04: POST Endpoint: 00:06:00 •Module 05: PUT + DELETE Endpoint: 00:08:00 •Module 06: Challenge: Comments Endpoints: 00:17:00 •Module 01: Get: 00:11:00 •Module 02: Post: 00:08:00 •Module 03: Put: 00:07:00 •Module 04: Delete: 00:06:00 •Module 05: Challenge: Add comment logic: 00:18:00 •Module 06: Deploy API in Heroku: 00:06:00 •Module 01: Introduction to Json Web Tokens: 00:07:00 •Module 02: Authentication with Swagger and JWT: 00:07:00 •Module 01: Thank you!: 00:01:00
Overview This comprehensive course on Read and Write Arabic Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Read and Write Arabic Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Read and Write Arabic Course. It is available to all students, of all academic backgrounds. Requirements Our Read and Write Arabic Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 27 lectures • 03:13:00 total length •Introduction to the course: 00:01:00 •introduction: 00:01:00 •Arabic alphabet sounds: 00:03:00 •Letters Ø£ ب ت Ø«: 00:04:00 •Letters ج Ø Ø®: 00:03:00 •Letters د ذ ر ز: 00:04:00 •Letters س Ø´ ص ض: 00:07:00 •Letters Ø· ظ ع غ: 00:05:00 •Letters Ù Ù Ù: 00:03:00 •Letters Ù Ù Ù Ù Ù Ù Ù: 00:05:00 •changing shapes of Arabic Alphabet: 00:05:00 •Alif and Hamza: 00:04:00 •Distinguish between Letters: 01:18:00 •All Arabic Vowels: 00:10:00 •Arabic short vowels: 00:03:00 •Arabic Long vowels: 00:05:00 •Practice Sound the Vowels: 00:04:00 •Sukoon: 00:03:00 •Tanween: 00:02:00 •Shaddah with Short Vowels and Tanween: 00:04:00 •Practice Shaddah: 00:05:00 •Reading Practice: 00:10:00 •introduction: 00:01:00 •The Difference between Taa and Haa: 00:09:00 •Letters Pronounced but Not Written: 00:04:00 •letters written but not pronounced: 00:04:00 •The Sun and Moon Letters: 00:06:00
Overview This Management Level 5 course meticulously delves into understanding the complexities and nuances of modern leadership, catering to those keen on mastering the art of effective management. This course has been curated meticulously to offer insights into various facets of management and leadership. From understanding the fundamental theories that govern administration to honing skills like negotiation and communication, the curriculum is a comprehensive voyage through the disciplines that develop a proficient manager. One would also find a detailed exploration of contemporary issues like corporate responsibility and the nuances of navigating office politics, promising a well-rounded educational experience.In addition to managerial theories and practices, the Management Level 5 course is robustly equipped to impart essential technological skills. With extensive modules on Microsoft Word, Excel, and PowerPoint, learners are primed to excel in the modern digital workspace, harnessing the power of these tools to augment their managerial prowess. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Management Level 5. It is available to all students, of all academic backgrounds. Requirements Our Management Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 23 lectures • 04:37:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:06:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00 •Microsoft Word: 08:06:00 •Microsoft Excel: 03:59:00 •Microsoft PowerPoint: 08:24:00
Overview Learn the latest styles and advanced makeup techniques to thrive in the beauty industry, by attending the highly exclusive Make-Up Artist Skill Development course.The comprehensive Make-Up Artist Skill Development course aims to equip you with up-to-date makeup artistskills, brushing up your previous beauty knowledge. You'll learn all about the foundation of makeup artistry including bridal makeup and special events makeup. The expert-instructed course will develop your management skills to provide you with a solid base to become a business owner with adequate marketing knowledge of how to set prices, make a profit and promote your service. Become a prominent part of the beauty industry by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Make-Up Artist Skill Development. It is available to all students, of all academic backgrounds. Requirements Our Make-Up Artist Skill Development is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 28 lectures • 15:00:00 total length •Makeup Basics I: 01:00:00 •Makeup Basics II: 01:00:00 •Makeup Basics III: 01:00:00 •Makeup Basics IV: 00:00:00 •Makeup Basics V: 00:00:00 •Makeup Supplies: 00:00:00 •Makeup Application Women/Girls: 00:00:00 •Makeup Application Guys: 00:30:00 •Cleansing & Hairstyles: 00:15:00 •Body Products Basics: 01:00:00 •Be Educated On Toxins And Detoxing: 01:00:00 •Using Bath Products: 01:00:00 •Sunless Tanning: 01:00:00 •Body Makeup: 01:00:00 •The Latest In Support Garments: 01:00:00 •How Looking Great Makes You Feel Great: 00:30:00 •Wrapping Up: 00:30:00 •What is a Cosmetic?: 00:15:00 •Cosmetics - From Tradition to Modernity: 00:15:00 •Equipment - Makeup Kits: 00:15:00 •Skin: 00:30:00 •Face: 00:30:00 •Lips: 00:30:00 •Eyes: 00:30:00 •Ten-Step Guide to Perfect Makeup: 00:30:00 •Special Makeup Applications: 00:30:00 •Essential Equipment for the Professional: 00:15:00 •Advanced Makeup Applications: 00:15:00
Overview This comprehensive course on Natural Nutrition: Naturopathy Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Natural Nutrition: Naturopathy Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Natural Nutrition: Naturopathy Course. It is available to all students, of all academic backgrounds. Requirements Our Natural Nutrition: Naturopathy Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 22 lectures • 03:38:00 total length •Health & Healthy Diet: 00:06:00 •Chemical and synthetic food: 00:08:00 •Meat and meat industry - Part 1: 00:13:00 •Meat and meat industry - Part2. Milk and dairy products: 00:09:00 •Thermally treated plant food: 00:09:00 •Raw seeds, nuts, beans and mushrooms: 00:10:00 •Raw fruits, vegetables, juices and honey: 00:11:00 •Listen to your body: 00:05:00 •Intestines, degree of contamination - Part 1: 00:09:00 •Intestines, degree of contamination - Part 2: 00:07:00 •Intestines, two types of contamination reactions - slow and fast metabolism: 00:11:00 •Intestines, methods of cleaning - Part 1: 00:15:00 •Intestines, methods of cleaning - Part 2: 00:12:00 •Intestines, restoration of normal (symbiotic) microflora - Part 1: 00:09:00 •Intestines, restoration of normal (symbiotic) microflora - Part 2: 00:11:00 •Liver, pancreas - functions and cleaning: 00:13:00 •Kidneys, water and water regime - Part 1: 00:13:00 •Kidneys, water and water regime - Part 2: 00:12:00 •Skin as an excretory system - Part 1: 00:14:00 •Skin as an excretory system - Part 2: 00:13:00 •Peculiarities of the purification period. Deficiencies of substances and energy.: 00:08:00 •Assignment - Natural Nutrition: Naturopathy Course: 00:00:00
Overview This comprehensive course on Diploma in Psychology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Diploma in Psychology comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diploma in Psychology. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Psychology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 21 sections • 21 lectures • 07:21:00 total length •The Foundation of Psychology: 00:17:00 •Different Approaches of Psychology: 00:15:00 •Biological Psychology: 00:21:00 •Behavioural Psychology: 00:24:00 •Developmental Psychology: How Children Become Adults: 00:22:00 •Social Psychology: 00:26:00 •Emotions in Terms of Psychology: 00:24:00 •Motivation: Why Do We Do What We Do?: 00:27:00 •Dealing with Stress and Anxiety: 00:23:00 •Personality: Psychological Factors That Make You an Individual: 00:14:00 •Perception, Sensation and Love: 00:25:00 •Learning: Understanding Acquired Behaviour: 00:25:00 •Thinking: Exploring Mental Life: 00:23:00 •Intelligence: In Pursuit of Rational Thought and Effective Action: 00:16:00 •Atypical Behaviours from a Psychological Perspective: 00:18:00 •Mood Disorders: 00:17:00 •Eating Disorders: 00:16:00 •Personality Disorders: 00:29:00 •Research Methods: 00:18:00 •Psychological Assessments: 00:24:00 •Ethical Issues in Psychological Assessments: 00:17:00
Overview This comprehensive course on Corporate Finance and Investment Decisions will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Corporate Finance and Investment Decisions comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corporate Finance and Investment Decisions. It is available to all students, of all academic backgrounds. Requirements Our Corporate Finance and Investment Decisions is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 14 sections • 27 lectures • 03:45:00 total length •Introduction: 00:07:00 •Financing Growth: 00:11:00 •Managing Working Capital: 00:11:00 •Capital Structure: 00:09:00 •What is Leverage?: 00:09:00 •Factors for Capital Structure: 00:06:00 •Term of Funding: 00:06:00 •Risk Appetite & Corporate Strategy: 00:08:00 •Corporate Strategy with Market Condition: 00:09:00 •Cost of Equity: 00:04:00 •Implications of Capital: 00:12:00 •Return of Equity: 00:11:00 •Senior Secured Debt: 00:05:00 •Cost of Capital: 00:08:00 •Cost of Preferred Equity: 00:06:00 •Expected ROE: 00:06:00 •Expected Returns: 00:08:00 •WACC: 00:11:00 •Independent Projects: 00:06:00 •Time Value of Money: 00:08:00 •Time Value of Money - Excel Model: 00:11:00 •Ongoing Maintanence: 00:10:00 •Cash Flows as PAT: 00:10:00 •Discount Rate: 00:10:00 •Time Value of Money: 00:08:00 •Ranking the Projects: 00:06:00 •Conclusion: 00:09:00