This very practical session is designed to enable participants to improve the impact, clarity and accuracy of their reports. It focuses equally on the two key areas - structure and writing technique. This course will help participants: Scope reports based on objective and intended readership Write a structured report Use the Fog Index to ensure readability Write grammatically correct and well-punctuated text Review and edit their work. 1 Introduction Objectives and overview Introductions and personal aims 2 What makes a good report? Practical activity and feedback 3 Before you start The planning process and scoping a report Organising information Key report headings What goes where? Writing practice and review 4 Writing tips and techniques Clear English and use of language Grammar and sentence structure Refresher in punctuation Writing in the third person The Fog Index - and how to measure readability 5 Pulling it all together Reviewing and proofing 6 Review Summary of key learning points Action planning
NPORS Plant Loader Securer Training The NPORS plant loader securer training course is intended for delivery drivers who operate plant equipment to load on to delivery vehicles, additionally for workers who are responsible for securing the plant using various securing equipment. Unsafe loads on vehicles injure more than 1,200 people a year and cost UK businesses millions of pounds in damaged goods. There has been an increasing number of accidents involving mobile plant during loading/unloading or during transportation resulting in fatalities. In line with recommendations from the Safety of Loads on Vehicles from the Department Of Transport, the course will provide both theoretical and practical training to ensure candidates are able to carry out the duties of Plant Loader Securer. NPORS is an approved CSCS Partner Card Scheme, providing evidence that individuals working on construction sites have the appropriate training and qualifications for the plant loader securer duties. Furthermore, training criteria is based on the approved standards of the Construction Leadership Council. Visit our page; The Art Of Securing Loads Experienced operator – NPORS Plant Loader Securer Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Plant Loader Securer Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Plant Loader Securer Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Plant Loader Securer Test is for operators who have received some form of training in the past or alternatively has been operating the Plant Loader Securer for several years. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. Discounts are available for multiple bookings There are two parts to the plant loader securer test, a theory section comprised of 25 questions and a practical session. Plant Loader And Securer Course Objectives Plant Loader and Securer Training covers: Legislation: All relevant health and safety and current legislation and British Standards Loading: Load or guide items of plant onto a transporter. Position items of plant on the transporter to ensure no overloading of transporter axles. Ensure integrity and security of items of plant plus attachments using a range of restraining equipment Preparations: Prepare an area for the purposes of loading and unloading construction plant. Prepare a transporter for receiving different items of construction plant, which must include tracked, wheeled and roller types. Agree and give appropriate signals to the plant operator. Check equipment prior to operations Travel: Prepare a transporter for road travel. Ensure intended route of travel is compatible with load weight, width and height. Explain the specific requirements of current legislation for equipment designed for transporting construction plant. State the requirements to be undertaken when loading and unloading plant on the public highway. Plant Loader Securer Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of the loading and securing and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury, however this course must be on your site. With its own purpose-built practical training area to simulate an actual working environment. Our Loader Securer training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Plant Loader Securer Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. Who should take the Plant Loader Securer Training? This training is intended for delivery drivers operating plant equipment to load onto delivery vehicles and workers responsible for securing the plant using various securing equipment. 2. What does the Plant Loader Securer Training cover? The course covers legislation, load and guide items of plant, preparing areas for loading/unloading, securing equipment, preparing transporters for road travel, and ensuring compliance with safety requirements. 3. How long is the Plant Loader Securer Training? For novice operators, the training lasts 2 days. Experienced operators can take a 1-day test. 4. What certification do I receive upon completion? Participants receive an NPORS card, either the traditional card valid for 5 years or the NPORS card with CSCS logo, valid initially for 2 years. 5. Are there any prerequisites for the Plant Loader Securer Training? Candidates must have a good understanding of English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. For those looking for a “NPORS Plant Loader Securer Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK
Self-understanding is a prerequisite for leading and managing others responsibly and honourably. The field of Neuro Linguistic Programming has helped us to gain a better insight into how we all think and behave. Upon completion of this course participants will be able to: Gain an insight into the purpose and functions of the unconscious mind Develop flexibility to increase their for behaviours in different circumstances Appreciate how different people experience the world Create and set effective goals and direction Understand the NLP Model of Communication Adapt their communication style to maximise effectiveness Influence and persuade others by connecting with people Understand how empowerment can make life easier Appreciate how creativity works Learn creativity techniques to tap into the power of the team 1 Self-awareness Autopilot - your unconscious mind Developing flexibility How identify, values & beliefs shape our behaviour Models of the world 2 Creating direction Describing present and desired state Designing your direction Making it happen Self-mastery 3 Communication The NLP Model of Communication Insights to the way people think Understanding representation systems Reframing the way people think about negative experiences Using metaphor 4 Influence and persuasion Building trust Connecting with people Purpose intention and outcomes The difference empowerment makes 5 Creativity and innovation Hindrances to creativity and innovation Your natural state of creativity Getting unblocked Creativity techniques 6 Action plan Course summary and presentation of action plans
Agile working is an approach that the NHS supports. It demands new ways of working and thinking. Agile means that work is now seen as an activity, not a place. People are the organisation. The way we communicate has to change. The way we manage has to change. This workshop will let you reflect on what works for you now and where you may need to adapt. You may need to trust and value your team more than ever, but when they aren't in front of you in the office, you will need to question your beliefs. The workshop will help you: Understand what Agile Working is all about Reflect on your management style Recognise the new ways of managing agile workers Choose the right communication methods Understand culture and mindset Identify different ways of measuring performance Focus on innovation and not bureaucracy Manage more effectively This workshop has been designed to support you in effectively managing an agile team. You will need to be open to questioning your existing techniques and be open and responsive to change. 1 What's it all about? What is Agile working? What are your personal management concerns? How to make it work Time / location / role / source 2 Your role as an Agile manager Your style Your team's individual preferences Learning to let go Your management style self assessment 3 The 3 areas of focus Trust Delegation Empowerment 4 Communicating effectively New ways of communicating Managing expectations What are you measuring? 5 Your personal action plan What are you going to do differently?
Forklift Truck Training The aim of the NPORS Forklift Truck Training is to provide both theoretical and practical training to ensure the safe usage of the FLT Counter Balance Forklifts. As a result of the forklift truck training you will receive the red trained operator card or the Traditional Card. Call to book your forklift course today Experienced operator – NPORS Forklift Truck Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Forklift Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Forklift Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Forklift Truck Test is for operators who have received some form of forklift training in the past or alternatively has been operating Forklift trucks for a period of time. If you are unsure if you qualify to go down the forklift truck test route please contact us to discuss this in more detail. There are two parts to the forklift truck course, a theory section comprised of 25 questions and a practical session. Forklift Truck Training Course: Navigating Safety and Efficiency Forklift trucks, also known as lift trucks or forklifts, are indispensable tools in various industries, facilitating the movement and handling of materials with precision and ease. However, operating a forklift requires specialised skills and knowledge to ensure safety, efficiency, and compliance with regulations. In this comprehensive course outline, we will delve into the essential content covered in a forklift truck training course, designed to equip participants with the expertise needed to operate forklifts safely and effectively in the work place. 1. Introduction to Forklift Trucks: Overview of forklift types: counterbalance, reach, pallet trucks, etc. Understanding the components and controls of a forklift Different configurations and attachments for specific tasks All health and safety regulations covered 2. Forklift Safety Procedures: Importance of safety in forklift operation Pre-operational checks and inspections Understanding load capacity and load centre Personal protective equipment (PPE) requirements Emergency procedures: evacuation, fire, and accident response 3. Forklift Operation Basics: Starting, stopping, and manoeuvring the forklift safely around obstacles Steering techniques: forward, reverse, and turning Operating on various surfaces: smooth floors, ramps, and inclines Lifting, lowering, side shifting and tilting loads using hydraulic controls 4. Load Handling Techniques: Proper load assessment: weight, size, and stability Positioning the forklift for efficient loading and unloading Securing loads with proper attachments: forks, clamps, and attachments Stacking and de-stacking loads safely and efficiently 5. Site Safety and Hazard Awareness: Identifying potential hazards in the workplace Working safely around pedestrians, other forklifts, and obstacles Recognising environmental hazards: narrow aisles, confined spaces, and overhead obstructions Understanding site-specific safety rules and regulations 6. Maintenance and Inspections: Importance of regular maintenance for forklift performance and longevity Daily, pre-shift, and post-shift inspection procedures Lubrication points and maintenance schedules Identifying and reporting mechanical issues and defects 7. Practical Hands-On Training: Practical exercises in forklift operation under supervision Manoeuvring through obstacle courses and tight spaces Load handling exercises: stacking, de-stacking, and transporting loads Emergency response drills: simulated scenarios to test response and decision-making skills 8. Assessment and Certification: Written examination to assess theoretical knowledge Practical assessment of forklift operation skills Certification upon successful completion of the course Conclusion: A forklift truck training course equips participants with the essential knowledge, skills, and confidence to operate forklifts safely and efficiently in various work environments. By covering topics such as safety procedures, operation techniques, load handling, site awareness, maintenance practices, and practical hands-on training, participants can enhance their proficiency and contribute to a safer and more productive workplace. Whether you’re a novice operator or an experienced professional, investing in forklift training is essential for ensuring compliance, reducing risks, and promoting excellence in material handling operations. Frequently Asked Questions 1. What types of forklifts are covered in the training? The training covers various forklift types, including counterbalance, reach trucks, and pallet trucks. 2. What are the course components? The course includes theoretical training, practical sessions, safety procedures, load handling techniques, site safety, maintenance, and inspections. 3. Who is the training suitable for? The training is suitable for both novice operators and experienced operators who need certification or recertification. 4. What certification will I receive? Participants will receive an NPORS card, either a red trained operator card or a traditional card, valid for 2-5 years depending on the type. 5. What are the prerequisites for the course? There are no prerequisites for novice operators, but experienced operators should have prior forklift operation experience. Forklift Truck Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of Forklifts and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment. However, this training can only be conducted on your sites Our forklift training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS forklift Tester to your site nationwide, to reduce the amount of time away from work Our more courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. For those looking for a “NPORS Forklift Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK
This very practical workshop is designed to enable participants to improve the impact, clarity and accuracy of their business documents - both internal and external.: This workshop will help participants: Identify the purpose of writing their documents - to themselves and to their readers Recognise and meet the needs of their readers Plan documents systematically and improve the layout, flow and structure Express the content more clearly, concisely and correctly Adapt the tone and style of writing to the circumstances Proof-read and edit work effectively, using formal marks and techniques Improve visual layout, format and appearance 1 Course objectives Welcome and Introductions The problems now - group discussion 2 Writing better business documents What points to highlight / exclude Starting off Introductions Conclusions Executive summaries 3 Rules and standards George Orwell's famous maxim Why write? - clarifying your aims and objectives A seven-step method for better preparation The three-stage process for writing well Grouping information for your reader 4 Proof-reading and editing The difference between proof-reading and editing Proof-reading methods and strategies Proof-reading marks and techniques Training your eye for detail Knowing what to look for 5 Effective editing Grammar and English standards Words - usage and spelling Sentences - units of thought Paragraphs - themes Punctuation - spotting and correcting common errors Say what you mean - active v passive language 6 How's your English? Grammar quizzes and punctuation test Spotting spelling errors Rephrasing jargons and clicheÌs Common error's and mistakes 7 Document layout House style Use of white space Fonts and effects 8 One-to-one workshops These are practical sessions with one-to-one consultation with colleagues and the trainer They are held at key points to consolidate the learning from different sessions 9 Course summary Summary of key points Action plans
This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points
This one-day workshop is designed to give you an awareness of the fundamentals of Microsoft Excel and, in particular, to give you the confidence needed to efficiently create, edit and manage spreadsheets. This course will help participants: Create tables Use functions Manage rows and columns Write formulas Manage sheets Use content formats Handle larger tables Create reports and charts 1 Creating a table Creating an Excel table from scratch Wrapping text in cells Speeding up data entry using AutoFill Sorting columns 2 Inserting function Inserting function calculators Using AutoSum to sum numbers Statistical calculations AVERAGE, MAX and MIN 3 Table rows and columns Inserting and deleting rows and columns Adjusting multiple column widths and row heights Hiding and unhiding rows and columns 4 Formula writing The basics of formula writing Understanding mathematical symbols Using multiple mathematical symbols in a formula When to use brackets Troubleshooting calculation errors 5 Managing sheets Inserting, renaming, moving and deleting sheets Copying a worksheet to another file Copying a table to another sheet 6 Managing content formats Applying data formats Managing number formats Controlling formats with the Format Painter 7 Managing larger tables Applying freeze panes to lock tables when scrolling Sorting on multiple columns Using filters to extract table information 8 Creating and modifying charts Creating a pie chart Creating a column chart Inserting chart titles and data labels Controlling chart formatting Changing chart types 9 Printing Previewing and printing tables and charts Modifying page orientation Adjusting print margins Printing a selection 10 Calculating with absolute reference The difference between a relative and absolute formula Changing a relative formula to an absolute Using $ signs to lock cells when copying formulas 11 Pivot tables Create a pivot table report Insert a pivot chart into a report
Many managers question the value of appraisal programmes and many line managers believe appraisals are unduly time-consuming and bureaucratic. Yet the appraisal is a vital starting point when it comes to managing performance effectively and it is vital that managers appreciate this. Handled well, the benefits of formal appraisals are enormous. This thoroughly practical workshop has been designed to give line managers the knowledge, skills and confidence to deliver a well-structured appraisal - even in the most challenging circumstances. This course will help participants: Appreciate the benefits of the appraisal process Assess standards of performance objectively Plan and prepare for appraisals effectively Conduct a well-structured appraisal meeting Acquire the essential skills required for effective appraisals Improve their ability to discuss difficult issues more confidently Identify training and development requirements Agree clear and measurable development objectives Complete essential paperwork Understand the need to facilitate continual informal dialogue between appraisals 1 Introduction and course objectives 2 The appraisal process The aim of the appraisal process Understanding the bigger picture - the appraisal process as part of the employee development process The benefits of the appraisal process Common pitfalls Five steps to an effective performance appraisal 3 Step 1 - Assessment Using job standards as the basis for objective assessment Assessment of previous objectives 4 Step 2 - Preparation Documentation required Data on each appraisee Planning the meeting 5 Step 3 - The meeting The skills of appraisal interviewing The structure of the appraisal interview Dealing with poor performance and difficult situations Taking notes and completing documentation 6 Step 4 - Planning ahead and objective setting Identifying action to improve performance and enhance skills Establishing relevant training needs Agreeing SMART performance objectives Formulating a personal development plan 7 Step 5 - Action after the interview Essential paperwork Follow-up and action required between appraisal interviews Continuing informal dialogue 8 Video case study Bullets 9 Conclusion Course review / discussion Preparation of action plans for building on the skills learnt Close
This one-day workshop is designed to give participants an understanding of the fundamentals of Microsoft Word and its commands, with quick ways to enter text, control formatting and edit paragraphs. This course will help participants: Create, manage and save documents, files and folders Create paragraph lists, bulleted and numbered paragraphs Edit, modify and format paragraphs Create and format tables Use shortcuts to navigate documents Format the layout of documents Manage page headers and footers Insert and managing pictures and diagrams within a document Learn time saving tips and tricks to obtain a professional finish to documents Use printing options 1 Creating documents Getting help Creating and saving documents Accessing recently used documents Managing files and folders 2 Entering and editing text Inserting and editing paragraph text Cutting, copying and pasting text Using tool tips to manage content Applying and removing text formatting Correcting spelling and grammar 3 Creating paragraph lists Creating bulleted paragraphs Creating numbered paragraphs Managing bulleted and numbered lists 4 Modifying paragraphs Changing paragraph alignment Indenting a paragraph Adding borders and shading to paragraphs Formatting paragraphs using styles 5 Navigating documents Using shortcuts for navigating documents Using 'Go To' to navigate documents Finding and replacing text Changing to read view 6 Document layout Inserting page breaks Changing page orientation Adjusting page margins Adding borders to pages 7 Page headers and footers Inserting page headers and footers Using header and footer commands Inserting page numbers Using different first page 8 Inserting pictures and diagrams Inserting pictures from your computer Inserting online pictures Flowing text around a picture Changing a picture Inserting SmartArt diagrams Entering text into SmartArt 9 Inserting tables Using tabs to create tables Resizing and repositioning tables Inserting and deleting rows and columns Using a table's commands Changing a tables text direction Formatting tables 10 Printing documents Previewing and printing documents Using the printing tools Printing parts of a document