939 Design courses in Cowdenbeath

This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans

Adobe Lightroom Classic helps solve two of the main problems that afflict digital photographers: how to organise all your files, and how to edit them without spending all of your spare time at a computer screen. Lightroom Classic is a convenient and flexible desktop programme that helps you to organise and sift your photographs into collections, and also gives access to a powerful set of tools that edit, enhance and export your pictures. You can use intuitive pre-set tools, you can create your own favourite adjustments, you can edit large numbers of images with one click of a mouse, and you can fine-tune your image-editing by selectively working on parts of a picture. And you can experiment, secure in the knowledge that you are working in a non-destructive environment and that your pictures are safe. This practical short course will introduce you to the principles of file organisation and image-editing, giving you the knowledge and confidence to choose when to work with this convenient and flexible programme, and whether or not you need the full power of Photoshop Creative Suite. Sample picture files will be provided for you to work with, or you can bring a selection of your own. If you work in RAW, please also bring JPEGs on a memory stick, external hard drive or cloud storage such as Dropbox. Please note this course does not cover the new version of LightRoom CC (which is specifically designed for mobile devices) and only uses the most recent version of LightRoom Classic. Morning You will get to know the Lightroom layout and workspace, importing a set of files into the catalogue and starting to organise the files into collections and adding useful file information. You will explore the opportunities for viewing and aids for analysing the pictures. You will start to use the convenient ‘quick develop’ editing tools. We will then explore the digital image-editing workflow. The usual flow is to correct and optimise before we enhance, interpret or exaggerate. The basic areas to consider are cropping, cloning, colour and tone. Taking each in turn, we will correct and clean up the pictures in a measurable and controllable way. We will investigate techniques to control digital noise, colour distortions and lens corrections. We will work on individual files and also start applying corrections to batches. We will create and apply pre-set corrections. Afternoon Having corrected and optimised the picture files, we can start interpreting, enhancing and exaggerating – the fun part of image-editing! We can try colour to black-and-white conversions, using the many pre-sets to guide; we can selectively boost or restrain colours; we can add grain and textures, vignettes and split tones; we can mix and match these effects and create and save our own favourite effects. We can apply adjustment effects to selected picture areas. Image editing is all good fun, but how do we know where to start? Or when to stop? We‚’ll have a look at some photographic styles and techniques from photography’s rich history to give us some ideas and then try to replicate them. We will discuss ways of using the programme and the technology to develop photographic projects. And we will look at how Lightroom can help us to export those projects as books, prints and slideshows. Designed for those who are already familiar with some digital photography processes but who want to pursue a particular aspect and develop skills in a specific genre. This course is the perfect follow-on from our Digital SLR training courses and will support you in building upon your existing knowledge of camera skills and allow you to work confidently on your own projects. Some prior digital SLR photography experience is therefore recommended.   Courses are subject to minimum enrolment. Please register early, within five days of the start date, to reduce the likelihood of course cancellation. Please read our cancellation policy before booking. Students, anyone over the age of 65, and those in receipt of any form of benefits can claim the concessionary price, offering a 10% discount on the full course price. Valid proof of eligibility must be produced on the first day of the course. Please use the code CONCESSION when prompted at checkout.

This one-day workshop will introduce you to the history and development of still life and product photography and its use in commerce and fine art. We will look at the work of historical and contemporary practitioners leading to a practical demonstration of still life photography, encompassing the relevant lighting, styling and composition. The day will include a simple product photography and lighting session exploring camera techniques and equipment you can use to create your own images. Please bring along a small object you would like to photograph as part of the day. Morning The day will start with an introduction to the still life genre, looking at its development through photography both as a commercial and artistic tool. We’ll then build and light a still life setup – providing guidance and examples of different lighting techniques, composition and styling skills. Afternoon The afternoon will focus on product photography and lighting for sales. This will include information on equipment and technical requirements, along with some handy tips, tricks and hacks! We’ll also demonstrate ‘Focus Stacking’ – an advanced technique for combining multiple images. The day will conclude with a practical session, where you will get a chance to work in small groups to photograph the objects you have brought in, we’ll also provide some sample objects if required. This is a great opportunity to put the day’s learning into practice with our tutor’s support on hand. Project Days are designed for those who are already familiar with some digital photography processes but who want to pursue a particular aspect and develop skills in a specific genre. This course is the perfect follow-on from our Digital SLR training courses and will support you in building upon your existing knowledge of camera skills and allow you to work confidently on your own projects. Some prior digital SLR photography experience is therefore recommended.   Courses are subject to minimum enrolment. Please register early, within five days of the start date, to reduce the likelihood of course cancellation. Please read our cancellation policy before booking. Students, anyone over the age of 65, and those in receipt of any form of benefits can claim the concessionary price, offering a 10% discount on the full course price. Valid proof of eligibility must be produced on the first day of the course. Please use the code CONCESSION when prompted at checkout.

The 2-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.

This workshop/seminar is designed for counsellors, psychotherapists, psychologist and art therapists working with, or planning to work with members of the LGBTQ+ community. Participants will be able to explore and augment their cultural awareness and competency for working with LGBTQ+ clients. This workshop will provide a a safe and supportive space to learn and will include experiential exercises as well as taught elements. The workshop will be delivered by Claire Black, Gestalt Therapist/Supervisor in private practice and Counselling Coordinator at LGBT Health and Wellbeing. 

The one-day Emergency First Aid at Work qualification will teach you how to deal with emergency situations, administer general first aid treatment and is designed for people who wish to be appointed as a designated first aider in the workplace. The course is ideal for those that are required to hold a first aid qualification but don’t require the more comprehensive First Aid at Work qualification, and covers all the main workplace first aid situations you may need to deal with, including: managing an unresponsive casualty, CPR, choking, shock, bleeding and wounds, along with other minor injuries.

An emergency can happen anywhere, so it's better to be prepared at all instances, specially at the workplace. Come to Knight Training and ensure your employees are safe with our Emergency First Aid At Work Course now!

Do you use video as a tool to promote your charity, business, organisation or campaigns? And if you don’t, do you feel as if you ought to? Videos account for more than 80% of all consumer internet traffic. So the pressure to use video as a marketing and PR tool has increased enormously. But the cost can be prohibitive. Using a video production company, such as ours, might be ideal, but for many it is out of reach – particularly if, like many of our clients, you’re a charity. However, there is an alternative, which more and more organisations are choosing, especially those which need to produce regular digital content. That is to produce the video yourself. Nowadays, you do not even need to invest in a video camera. All you need is your smart phone, some simple equipment you can buy on Amazon for as little as £80, plus your laptop or PC. This is why we have developed a new smartphone video training course, Smart Video. Our smartphone video training course covers: Equipment – including setting up your phone, microphones, tripods and editing programmes Planning your video Techniques to give your films broadcast-quality polish Getting the perfect shot – including shot sizes, positioning the camera, framing, lighting, sound, sequences and backgrounds Filming interviews An introduction to editing Producing videos for social media Bespoke training The course can be tailored to the type of videos you need to make. If most of your videos will be interviews, we’ll focus on presenting your interviewee in the best possible light – literally. If, on the other hand, you need to film buildings, events or products, we’ll tailor the course accordingly. If your video needs a script, we’ll give you tips and techniques on how to “write to pictures”, so your messages comes across well. And on all our courses, we’ll give you a guide to the best equipment and apps to use to enhance your filming and editing. The smartphone video course will be led by Paul Curran who has many years experience producing, filming and editing films and videos, for the BBC and corporate clients.

This workshop has been designed to help managers understand their responsibilities and what they need to do to ensure compliance with current workplace legislation - including the fire safety and CDM regulations. The day will cover the legal background - including an appreciation of how safety legislation has evolved and why; the logic behind recent developments and the implications for staff and employers; key areas of current legislation; roles and responsibilities in health and safety management, including monitoring contractors and suppliers effectively; implementing sound health and safety policies and procedures; getting staff on board, and implementing effective systems. Also, recognising potential risks and hazards and developing strategies to minimise their impact in the workplace. This course will give participants an understanding of: The broader context of the key areas of health and safety regulation which apply to your organisation Existing health and safety practice and guide them in how to shape and implement an effective health and safety policy What they should do and the procedures to support it Potential areas of risk in the workplace - and how to take action to minimise the threat to staff safety How sound health and safety processes can contribute to business performance 1 Understanding the workplace legislation Overview of health and safety and workplace legislation Compliance, the role of the facilities manager, and who is accountable? Breakout session to discuss where we are now and to highlight issues of concern Applying required policies and procedures Developing and implementation/review of the safety policy Communicating with users, clients and contractors Health and safety manual 'Selling' health and safety 2 Key legislation - a practical working guide Asbestos Regulations Construction (Design and Management) Regulations 2007 / 2015 Control of Substances Hazardous to Health (COSHH) Regulations Disability Discrimination Act (DDA) Display Screen Equipment (DSE) Regulations 1992 Electricity at Work Regulations 1989 Fire Precautions (Workplace ) Regulations 2006 Health and Safety (Consultation with Employees) Regulations 1996 Health and Safety (First Aid) Regulations 1981 Health and Safety at Work etc. Act 1974 Management of Health and Safety at Work Regulations 1992 Manual Handling Operations Regulations 1992 Portable Appliance Testing (PAT) Provision and Use of Work Equipment Regulations 1992 REACH - Registration, Evaluation, Authorisation and restriction of Chemicals Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) 1995 Waste Electrical and Electronic Equipment (WEEE) Regulations 2006 Work Equipment Regulations 3 Controlling contractors Understanding the Regulations Selecting and assessing contractors Understanding and setting accountability Why a method statement? How to apply a permit to work system Safe systems of work Round-table discussion to bring out issues from participants' own experience 4 Risk assessment Understanding your hazards Identifying specialist areas How to undertake these assessments Implementation of sound systems and processes Syndicate exercise identifying where assessments are needed and carrying out assessments 5 Keeping the work environment safe Sick building syndrome and legionella Asbestos Waste management Pest control Provisions for first aid Accident reporting and investigation At-work driver safety Security 6 Fire safety Understanding the Regulatory Reform Fire Safety Order Fire certificates The fire risk assessment Testing fire-fighting equipment? Emergency procedures Workshop to examine the procedures for dealing with different types of emergencies 7 Ergonomics programme Ergonomics - important or irrelevant? Are you complying with HSE regulations? Furniture and equipment Display screen equipment assessments Homeworking - your concern or not? Syndicate exercise to review what to do when relocating or refurbishing an office 8 Inspecting and auditing Role of Health and Safety Executive Inspectors - 'be prepared' FM role Staff/trade union involvement Independent audits Records and reports Communicating the results 9 Action plan Participants to list actions they need to take after the course

When the sun sets it doesn’t mean that you need to stop taking photographs. The Night Time Experience is designed for photographers who understand the fundamentals of exposure and now want to explore creativity in a different way. A tripod is a must for night-time photography as we look at different ways you can use the available light from the street, vehicles or even the stars to illuminate a scene and create a terrific image that you would want to share. The workshop is very much reliant on the dry weather as we will usually be working with long exposures and some aspects, such as star trails, require a cloudless evening so whilst the agenda for the session isn’t fixed, the techniques you will learn can be applied to many other forms of low light photography. To get the most benefit from this workshop you will need to understand how to use the manual functions on your camera. If you are unsure, we would recommend you attend the Switch to Manual session first. About Ideal if you understand how to set the exposure of your camera manually. Look at different ways of using light to make exciting and interesting photographs as the daylight disappears. Experience level - Intermediate What to Bring You will need a camera that you can set the exposure manually A good sturdy tripod. It is helpful to have a wide-angle lens and a long zoom, although if you only have a kit-lens then that will still be fine for this workshop The timing for this workshop is flexible on the conditions, it will last somewhere between 3 and 4 hours. Ensure your camera batteries are fully charged and consider having a spare An empty memory card, we’ll take about 150 photographs during the session.