Anaphylaxis is a severe and life-threatening allergic reaction, which requires immediate medical attention. With the number of sufferers increasing each year, it is extremely important to know what to do when faced with this acute emergency condition. The QA Level 2 Award in Basic Life Support and Management of Anaphylaxis (RQF) qualification has been designed for those who have a specific responsibility at work, at home or in voluntary and community activities, to provide basic life support and manage anaphylaxis when dealing with an emergency. Successful candidates will be able to recognise the signs and symptoms of anaphylaxis, and will be equipped with the vital skills needed to administer safe, prompt and effective treatment.
The QA Level 1 Award in Fire Safety Awareness (RQF) is a regulated and nationally recognised qualification designed for those who want to increase their awareness of fire safety in the workplace. Candidates will learn basic fire safety principles in order to ensure they are keeping themselves and others in the workplace safe at all times. They will also learn what to do in the event of an emergency and the simple measures that can be taken to control the risk of fires. With subjects covered in just half a day, this course is an ideal way to ensure that all employees have a good understanding of fire safety, whilst minimising disruption to your organisation’s day to day activity.
Did you know that following a cardiac arrest, every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10%? Sudden cardiac arrest is one the UK’s biggest killers, and yet statistics show that most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation. The QA Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (RQF) is a regulated and nationally recognised qualification that has been specifically designed to provide candidates with the knowledge and skills needed to perform cardiopulmonary resuscitation (CPR) and use an AED safely in emergency situations. With an estimated 60,000 out of hospital cardiac arrests occurring every year in the UK alone, make sure you are prepared!
Did you know that incorrect manual handling is one of the most common causes of injury at work? The QA Level 2 Award in Principles of Manual Handling (RQF) is a regulated and nationally recognised qualification, designed to cover the basic principles of manual handling. This theory-based qualification is ideal for all employees as it provides candidates with an awareness of safe manual handling practices and the risks of unsafe manual handling. With subjects covered in just half a day, this course is an ideal way to reduce the risk of workplace manual handling injuries, whilst minimising disruption to your organisation’s day to day activities! Please note that this qualification does not include practical sessions. Those requiring practical training should undertake the QA Level 2 Award in Safe Moving and Handling (RQF).
Did you know that 30.7 million working days were lost due to work-related illnesses and workplace injury in 2017/18? It is an employer’s duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training to employees to allow them to work in a way that does not put themselves or others at risk. The QA Level 1 Award in Health and Safety in the Workplace (RQF) has been specifically designed to provide candidates with a basic introduction to workplace health and safety. It is suitable for all employees working in a range of environments, as well as employees returning to work or entering work for the first time. With all subjects covered in just 4 hours, this regulated and nationally recognised qualification is ideal for providing employees with a basic understanding of workplace health and safety whilst helping employers to fulfil their legal duties.
In a world focused on digital media, 24-hour news channels and social channels, it’s really important to communicate with your audience – there are lots of opportunities to do this if you are interviewed by journalists. There’s the chance to deliver expert comments or take part in in-depth features or give a quote about your business or organisation. The media wants to stay relevant and engaged with its audience and you can play a part in that and talk to your audience. In our Broadcast Media Training Courses, we will teach you the best ways to share your story, how to answer those difficult questions and present yourself with confidence and style. This means you will capitalise on every opportunity. Our broadcast media and media interview training courses include: Exploiting the opportunity The world of digital media means there are lots of opportunities to appear online, on radio or on TV, as an expert or commentator and gain invaluable exposure for your business and organisation. You may meet journalists at industry events or be contacted for a comment on an issue. You may also need media training because you have to protect your business’ reputation by reacting proactively if you become involved in a news story. Media training will help you handle interviews with journalists, content creators and other media professionals. You need to communicate positively and effectively and make sure your message reaches the audience. It means speaking consistently, and with style and confidence. You’ll also need to know how to handle challenging questions and make sure you positively manage your reputation. Contemporary Media Training Our media training is interactive, engaging and importantly, carried out by experienced journalist trainers. Our team has worked at the highest levels of journalism and broadcasting and will give you an invaluable insight into how to maximise the opportunity of a media appearance. We will take you through the background of what journalists want and need, and give you a clear understanding of how to prepare and deliver your messages and ideas. We will then carry out a number of media style interviews which our technical team will record and playback so you can see and hear yourself. We will then support you with practical, inclusive and useful feedback for you to put into practice for the next interview. We provide copies of all your recordings and useful notes after the training. Locations that suit you We deliver training at our facilities in Birmingham or London or at your location, bringing our technical equipment and cameras with us. You can have a half day training session for up to 4 people or a full day training for a larger group. We also deliver training online for small groups which can be useful when teams are spread around the country. Expert Journalist Trainers We pride ourselves on two things at Coherent Comms – delivering contemporary media training and our supportive inclusive feedback. We know there are lots of media training companies out there but our clients tell us they work with us because we listen. We don’t tell you what training you need or hark back to the old days. We take on board your communication needs and deliver bespoke training. Our associates are working in digital communications, carrying out interviews for news online sites and our contacts are producing digital content for a 21st century audience. We’ll talk to you about TV and radio but we understand the wider media landscape and how to navigate it. And we’re really proud of our feedback – we want to take you from good to great and believe confidence building with tips and ideas that will work for you is the best way to develop your skills. We will help you design the course you want All our media training is bespoke and designed to exactly suit your needs. We have lots of ideas of how it might work but we want to hear from you and what you want! So get in touch with our friendly team by phone on 0754 533 4269 or fill in our contact form and we will get back to you. We’d love to hear how you hope to improve your media and communication skills.
🗓 Date: Tuesday 23rd September ⏰ Time: 9:30am – 10:30am 📍 Location: Hatch 1, The Hat Factory, Luton 🎯 Level: Beginner Are you a business owner or entrepreneur ready to take your first steps into the world of digital marketing? Join us for a free one-hour workshop designed to give you a clear and practical introduction to digital marketing fundamentals—and how to apply them to your business. What You'll Learn: What digital marketing really means and why it matters How to identify and understand your target market Tips on defining your core message and proposition Choosing the right social media channels for your audience How to set up Google My Business to be found locally Building and managing a strong online presence The role of a website—and whether you need one Whether you're just starting out or looking to get more confident with digital tools, this workshop will equip you with the essential knowledge to begin promoting your business online effectively. Limited spaces available – reserve your spot today!
🗓 Date: Tuesday 23rd September ⏰ Time: 12:00pm – 1:00pm 📍 Location: Hatch 1, The Hat Factory, Luton 🎯 Level: Intermediate Move beyond the basics and start using social media strategically. This interactive workshop will help you develop a focused plan for growing your business online. Ideal for Businesses and entrepreneurs who have a basic understanding of social media and want to learn how to effectively use it to promote their business. This 1hr interactive workshop will look at how to create a social media plan/strategy, tools you can use to support content creation, and using scheduling to manage your time effectively. What You’ll Learn: Creating a social media plan Understanding content pillars and tone of voice Using AI tools to generate post ideas Designing templates in Canva Using scheduling tools to save time 💻 Bring your laptop or tablet for hands-on exercises.
🗓 Date: Tuesday 23rd September ⏰ Time: 1:45pm – 2:45pm 📍 Location: Hatch 1, The Hat Factory, Luton 🎯 Level: Intermediate Are you making the most of LinkedIn to grow your business? Whether you're a freelancer, service provider, startup, or SME, LinkedIn is more than just a digital CV—it’s a powerful platform for building credibility, connecting with potential clients, and showcasing your expertise. This interactive 1-hour workshop is designed to help business owners and entrepreneurs understand how to use LinkedIn strategically to build their brand and network professionally. What You’ll Learn: Optimising your personal LinkedIn profile to reflect your business goals, services, and credibility How to set up and manage a LinkedIn Business Page, and why it’s important for visibility and trust What kind of content works best on LinkedIn, from thought leadership posts to sharing behind-the-scenes updates Engagement strategies—how to grow your network and start meaningful conversations Best practices Whether you're new to LinkedIn or have a profile that's gathering dust, this session will give you practical steps to start using the platform with confidence and purpose. Don’t forget to bring a laptop or tablet so you can review or update your LinkedIn during the session. Spaces are limited – book now to secure your place!
🗓 Date: Wednesday 24th September ⏰ Time: 9:30am – 10:30am 📍 Location: Hatch 1, The Hat Factory, Luton 🎯 Level: Intermediate Thinking of creating a website for your business but unsure where to start—or how much it’ll cost? This beginner-friendly session is designed for business owners and entrepreneurs who want to get online quickly and affordably, without needing to hire a developer. In just one hour, you’ll explore simple, cost-effective website platforms that allow you to build your own site with confidence and ease—even with zero technical experience. What You’ll Learn: Overview of popular low-cost website platforms (Wix, Google Sites, Squarespace, and more) Live demo: how to build a free website using Google Sites Tips for choosing the right layout and features for your business Introduction to Search Engine Optimisation (SEO)—how to help your website show up in Google Useful tools to maintain and improve your website over time Perfect for startups, sole traders, creatives, and side-hustlers who want an affordable web presence that works.