36749 Design courses in Thornton delivered Online

Become a confident and successful sales consultant with improved negotiation skills that can be applied to sell nearly anything. Boost your professional selling skills with our 'Sales Excellence- Essential Selling Skills' course. This selling skills training course is designed in an innovative way to deliver beneficial tips on sales which every sales professional should know. It will pave your way to sales success by honing your basic sales skills and increasing your target hits. Our selling skills training course will cover the basics of the sales process, including handling objections, negotiation skills, finding prospects of sales, sales strategy, coping with your emotions in different sales situations, and much more. You will also know how to read the prospect in a sales meeting. Prove your excellence in sales with this course! Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Sales Excellence - Essential Selling Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field, then Sales Excellence - Essential Selling Skills is for you. We've taken this comprehensive selling skills training and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamentals to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,100. The sky really is the limit.

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Are you ready to dive into the lucrative world of gold trading? Our comprehensive Gold Trading Training Course is designed to equip you with the knowledge and skills to excel in this exciting market. Whether you're a beginner or an experienced trader, this course will guide you through the essential concepts and advanced strategies needed to succeed. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Gold Trading Training Course, learners will start by understanding the fundamentals of gold, its history, and its value in the global market. They will then move on to the basics of trading, including key concepts and strategies. The course covers how the stock market works and its relationship to gold trading. Learners will gain insights into the specifics of trading gold, including how to analyze gold prices and market trends. Additionally, the course explores gold mining stocks, teaching learners how to evaluate and invest in these stocks effectively. By the end of the course, participants will be equipped with the knowledge and skills to trade gold confidently and understand the factors that influence gold prices and the stock market. Course Curriculum Module 01: Introduction to Gold Module 02: Basics of Trading Module 03: Stock Market Module 04: The Gold Trade Module 05: Gold Mining Stocks Learning Outcomes Understand gold's historical significance and its role in modern economies. Learn fundamental principles and strategies of trading. Gain knowledge of stock market operations and dynamics. Master techniques and strategies specific to the gold trade. Evaluate and invest in gold mining stocks effectively. Develop informed trading decisions using gold market insights. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring gold traders. Stock market enthusiasts. Investors interested in gold. Finance students. Individuals seeking trading knowledge. Career path Gold Trader Stock Market Analyst Investment Advisor Gold Mining Analyst Financial Consultant Commodities Broker Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to enhance your understanding of workplace safety and compliance? Our RIDDOR Training Course is designed to equip you with the essential knowledge and skills needed to ensure a safe and compliant work environment. Whether you're an employer, manager, or health and safety professional, this course will guide you through the critical aspects of workplace safety regulations, risk management, and incident reporting. Key Features: CPD Certified Developed by Specialist Lifetime Access The RIDDOR Training Course offers a comprehensive understanding of workplace safety and health regulations. Learners will explore the fundamental principles of health and safety at work, including the essential laws that govern these areas. The course covers effective health and safety management strategies, helping participants to develop skills in identifying, assessing, and managing various workplace risks. Additionally, it provides detailed insights into RIDDOR, teaching learners how to properly report injuries, diseases, and dangerous occurrences in the workplace. By the end of the course, participants will be equipped with the knowledge and skills to ensure a safer working environment, understand legal requirements, and effectively handle health and safety issues in their professional settings. Course Curriculum Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) Learning Outcomes: Understand health and safety laws in the workplace. Learn effective health and safety management strategies. Identify and assess common workplace risks. Comprehend RIDDOR requirements and reporting procedures. Apply risk assessment methods to workplace hazards. Recognize responsibilities under RIDDOR regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and safety officers Managers and supervisors Human resources professionals Workplace safety trainers Compliance officers Career path Health and Safety Officer Safety Compliance Manager Risk Assessor HR Safety Coordinator Safety Training Specialist Compliance Auditor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to enhance your understanding of workplace safety and compliance? Our RIDDOR Training Course is designed to equip you with the essential knowledge and skills needed to ensure a safe and compliant work environment. Whether you're an employer, manager, or health and safety professional, this course will guide you through the critical aspects of workplace safety regulations, risk management, and incident reporting. Key Features: CPD Certified Developed by Specialist Lifetime Access The RIDDOR Training Course offers a comprehensive understanding of workplace safety and health regulations. Learners will explore the fundamental principles of health and safety at work, including the essential laws that govern these areas. The course covers effective health and safety management strategies, helping participants to develop skills in identifying, assessing, and managing various workplace risks. Additionally, it provides detailed insights into RIDDOR, teaching learners how to properly report injuries, diseases, and dangerous occurrences in the workplace. By the end of the course, participants will be equipped with the knowledge and skills to ensure a safer working environment, understand legal requirements, and effectively handle health and safety issues in their professional settings. Course Curriculum Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) Learning Outcomes: Understand health and safety laws in the workplace. Learn effective health and safety management strategies. Identify and assess common workplace risks. Comprehend RIDDOR requirements and reporting procedures. Apply risk assessment methods to workplace hazards. Recognize responsibilities under RIDDOR regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and safety officers Managers and supervisors Human resources professionals Workplace safety trainers Compliance officers Career path Health and Safety Officer Safety Compliance Manager Risk Assessor HR Safety Coordinator Safety Training Specialist Compliance Auditor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to dive into the lucrative world of gold trading? Our comprehensive Gold Trading Training Course is designed to equip you with the knowledge and skills to excel in this exciting market. Whether you're a beginner or an experienced trader, this course will guide you through the essential concepts and advanced strategies needed to succeed. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Gold Trading Training Course, learners will start by understanding the fundamentals of gold, its history, and its value in the global market. They will then move on to the basics of trading, including key concepts and strategies. The course covers how the stock market works and its relationship to gold trading. Learners will gain insights into the specifics of trading gold, including how to analyze gold prices and market trends. Additionally, the course explores gold mining stocks, teaching learners how to evaluate and invest in these stocks effectively. By the end of the course, participants will be equipped with the knowledge and skills to trade gold confidently and understand the factors that influence gold prices and the stock market. Course Curriculum Module 01: Introduction to Gold Module 02: Basics of Trading Module 03: Stock Market Module 04: The Gold Trade Module 05: Gold Mining Stocks Learning Outcomes Understand gold's historical significance and its role in modern economies. Learn fundamental principles and strategies of trading. Gain knowledge of stock market operations and dynamics. Master techniques and strategies specific to the gold trade. Evaluate and invest in gold mining stocks effectively. Develop informed trading decisions using gold market insights. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring gold traders. Stock market enthusiasts. Investors interested in gold. Finance students. Individuals seeking trading knowledge. Career path Gold Trader Stock Market Analyst Investment Advisor Gold Mining Analyst Financial Consultant Commodities Broker Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets to effective wound care with our comprehensive training course, meticulously designed for those who are passionate about making a difference in patient recovery. Delve deep into the intricate process of wound healing and understand the myriad factors that can impede progress. From the initial assessment to the selection of the appropriate treatment, you will gain a thorough understanding of the various types of wounds and the most effective methods for their care. Our course empowers you with the knowledge to approach wound management with confidence and precision. Key Features: CPD Certified Developed by Specialist Lifetime Access Take on an educational journey that not only enhances your understanding but also equips you with the essential terminologies used in the field. Learn to accurately assess wounds and apply the most suitable treatments, ensuring optimal healing conditions. Each module is crafted to provide you with a solid foundation, enhancing your ability to deliver exceptional care. Elevate your expertise and transform your approach to wound care with insights that are both profound and practical. Join us and take the first step towards mastering the art of wound management. Course Curriculum Module 01: The Wound Healing Process & Factors Delaying Wound Healing Module 02: Types of Wounds and Their Treatment Module 03: Wound Assessment Module 04: Glossary Learning Outcomes: Understand stages and factors affecting wound healing process comprehensively. Identify various types of wounds and corresponding treatment modalities. Perform thorough wound assessment using appropriate techniques and tools. Acquire proficiency in terminology essential for effective wound care practice. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking advanced wound care knowledge. Nurses aiming to enhance wound assessment and treatment skills. Medical students interested in expanding their understanding of wound care. Caregivers responsible for wound management in clinical settings. Individuals pursuing careers in healthcare focusing on wound care. Career path Wound Care Nurse Specialist Tissue Viability Nurse Wound Care Coordinator Clinical Nurse Educator Community Wound Care Practitioner Wound Care Researcher Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.

Indulge your passion for chocolate and transform it into a skill with our comprehensive Chocolate Making Training. Whether you're a budding chocolatier, a baking enthusiast, or simply a chocolate lover, this course is designed to take your appreciation of chocolate to the next level. Join us on this delectable journey and master the art of chocolate making from scratch. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Chocolate Making Training course offers a comprehensive guide to becoming a skilled chocolatier. You will start with the basics, learning about the history and types of chocolate. You'll then dive into the chocolate-making process, understanding how to transform cocoa beans into delicious bars. The course also covers a variety of chocolate cake recipes, teaching you how to bake rich, moist cakes with different techniques and flavors. Additionally, you'll explore more advanced recipes, creating a range of chocolate treats and desserts. By the end of the course, you'll have the knowledge and skills to make high-quality chocolate products, from bars to cakes and other delightful confections. Whether you're a beginner or looking to enhance your chocolate-making abilities, this training will provide you with all the essential tools and techniques. Course Curriculum Module 01: Introduction to Chocolate Module 02: Making Chocolate: From Bean to Bar Module 03: Chocolate Cake Recipes Module 04: More Recipes of Chocolate Learning Outcomes Understand the history and varieties of chocolate. Learn the process of making chocolate from bean to bar. Master essential techniques for crafting chocolate cakes. Explore a variety of advanced chocolate recipes. Gain knowledge of chocolate production from raw ingredients. Develop skills in creating diverse chocolate-based confections. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring chocolatiers seeking foundational knowledge. Baking enthusiasts interested in chocolate creations. Culinary students expanding their dessert repertoire. Hobbyists passionate about chocolate making. Entrepreneurs starting a chocolate-based business. Career path Chocolatier Pastry Chef Bakery Owner Dessert Specialist Culinary Instructor Food Product Developer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets to efficient inventory management and transform your business operations with our comprehensive training programme. Imagine mastering the art of balancing stock levels, reducing waste, and maximising profits. Our meticulously crafted modules cover every facet of inventory, from understanding the various types to ensuring pinpoint accuracy in your warehouse. This is your opportunity to learn the strategies and techniques that drive success for industry leaders. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Our engaging and detailed course guides you through the essential elements of inventory management. Discover the crucial roles within the supply chain and the best practices for setting up an efficient warehouse. Learn how to predict demand accurately and streamline your outbound processes. This training is designed to equip you with the knowledge and tools you need to elevate your inventory management skills, ensuring your business runs smoother and more profitably. Dive into this transformative learning experience and see the tangible benefits it can bring to your operations. Course Curriculum Module 01: What Is Inventory? Module 02: Types Of Inventory Module 03: Key Players Module 04: Setting Up The Warehouse Module 05: Identifying Demand Module 06: Maintaining Inventory Accuracy Module 07: The Outbound Process Learning Outcomes: Understand the fundamental concepts and importance of inventory. Identify and distinguish between different types of inventory. Recognise key players in the inventory management process. Learn to set up an efficient warehouse system. Determine methods for accurately identifying inventory demand. Master techniques for maintaining inventory accuracy and outbound processes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring warehouse managers and coordinators. Individuals new to inventory management. Business owners managing stock and supplies. Supply chain enthusiasts seeking foundational knowledge. Retail workers aiming to improve stock control. Career path Inventory Manager Warehouse Supervisor Stock Control Analyst Supply Chain Coordinator Logistics Manager Purchasing Agent Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced world, resilience is more than just a buzzword-it's a crucial skill for thriving amidst life's challenges. Our Resilience Online Training is meticulously designed to empower you with the tools and strategies necessary to build, enhance, and sustain resilience in both personal and professional arenas. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Resilience Online Training course helps learners understand and build resilience in their lives. Participants will explore the core elements that make up resilience and discover various strategies to enhance it. The course teaches how to develop mental toughness, allowing individuals to stay strong and focused during challenging times. Learners will gain practical skills for coping with adversity and setbacks, improving their emotional resilience and overall well-being. Additionally, the course covers techniques for maintaining a positive outlook and promoting resilience in both personal and professional settings. By the end of the course, participants will be better equipped to handle stress, adapt to changes, and thrive in the face of difficulties. Course Curriculum Module 01: The Pillars of Resilience Module 02: Pathways to Resilience Module 03: Training for Resilience Module 04: Mental Toughness & Resilience Module 05: Promoting Emotional Resilience CASMT Module 06: Resilience - Dealing with Adversity and Setbacks Learning Outcomes: Understand the core concepts of the pillars of resilience. Identify various pathways to build and strengthen resilience. Develop effective training methods to enhance resilience. Explore the relationship between mental toughness and resilience. Promote emotional resilience using the CASMT approach. Learn strategies for dealing with adversity and setbacks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal growth and resilience. Managers wanting to support resilient teams. Educators teaching resilience skills. Coaches working with clients on resilience. Mental health practitioners enhancing resilience in clients. Career path Resilience Coach Mental Health Support Worker Employee Wellness Coordinator HR Manager Life Skills Instructor Education Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.