2990 Design courses in Wetherby delivered Live Online

Designed for professional B2B salespeople to develop a modern approach to winning business

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) Safety and Crisis Management Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work Physical Security Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting Facilities Maintenance The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping Data Centre Operations Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management Monitoring/Reporting/Control Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting Project Management Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt Environmental Sustainability The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage Governance and Compliance The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording Exam: Certified Data Centre Facilities Operations Specialist (CDFOS©) Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. Additional course details: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Designed for professional B2B salespeople to develop a modern approach to winning business

Effective Personal Productivity will help you in four crucial areas: Become highly organised and effective in your own area of day-to-day responsibility. Set and track personal and team goals, manage priorities and hit project deadlines. Improve delegation and communication skills, ensuring the right work is done the right way by the right people. Identify areas for continual improvement in and outside of work and implement strategies to maintain a healthy, well-balanced life.

Duration 3 Days 18 CPD hours This course is intended for System administrators and operators who are operating in the AWS Cloud Informational technology workers who want to increase the system operations knowledge. Overview Identify the AWS services that support the different phases of Operational Excellence, an AWS Well-Architected Framework pillar Manage access to AWS resources using AWS accounts and organizations and AWS Identity and Access Management (IAM) Maintain an inventory of in-use AWS resources by using AWS services, such as AWS Systems Manager, AWS CloudTrail, and AWS Config Develop a resource deployment strategy using metadata tags, Amazon Machine Images (AMIs), and AWS Control Tower to deploy and maintain an AWS cloud environment Automate resource deployment by using AWS services, such as AWS CloudFormation and AWS Service Catalog Use AWS services to manage AWS resources through CloudOps lifecycle processes, such as deployments and patches Configure a highly available cloud environment that uses AWS services, such as Amazon Route 53 and Elastic Load Balancing, to route traffic for optimal latency and performance Configure AWS Auto Scaling and Amazon EC2 Auto Scaling to scale out your cloud environment based on demand Use Amazon CloudWatch and associated features, such as alarms, dashboards, and widgets, to monitor your cloud environment Manage permissions and track activity in your cloud environment by using AWS services, such as AWS CloudTrail and AWS Config Deploy your resources to an Amazon Virtual Private Cloud (Amazon VPC), establish necessary connectivity to your Amazon VPC, and protect your resources from disruptions of service State the purpose, benefits, and appropriate use cases for mountable storage in your AWS Cloud environment Explain the operational characteristics of object storage in the AWS Cloud, including Amazon Simple Storage Service (Amazon S3) and Amazon S3 Glacier Build a comprehensive cost model to help gather, optimize, and predict your cloud costs by using services such as AWS Cost Explorer and the AWS Cost & Usage Report This course teaches systems operators and anyone performing cloud operations functions how to manage and operate automatable and repeatable deployments of networks and systems on AWS. You will learn about cloud operations functions, such as installing, configuring, automating, monitoring, securing, maintaining, and troubleshooting these services, networks, and systems. The course also covers specific AWS features, tools, and best practices related to these functions. Prerequisites Successfully completed the AWS Technical Essentials course Background in either software development or systems administration Proficiency in maintaining operating systems at the command line, such as shell scripting in Linux environments or cmd/PowerShell in Windows Basic knowledge of networking protocols (TCP/IP, HTTP) 1 - Introduction to Cloud Operations on AWS What is Cloud Operations AWS Well-Architected Framework AWS Well-Architected Tool 2 - Access Management AWS Identity and Access Management (IAM) Resources, accounts, and AWS Organizations 3 - System Discovery Methods to interact with AWS services Tools for automating resource discovery Inventory with AWS Systems Manager and AWS Config Hands-On Lab: Auditing AWS Resources with AWS Systems Manager and AWS Config 4 - Deploy and Update Resources Cloud Operations in deployments Tagging strategies Deployment using Amazon Machine Images (AMIs) Deployment using AWS Control Tower 5 - Automate Resource Deployment Deployment using AWS CloudFormation Deployment using AWS Service Catalog Hands-On Lab: Infrastructure as Code 6 - Manage Resources AWS Systems Manager Hands-On Lab: Operations as Code 7 - Configure Highly Available Systems Distributing traffic with Elastic Load Balancing Amazon Route 53 8 - Automate Scaling Scaling with AWS Auto Scaling Scaling with Spot Instances Managing licenses with AWS License Manager 9 - Monitor and Maintain System Health Monitoring and maintaining healthy workloads Monitoring AWS infrastructure Monitoring applications Hands-On Lab: Monitor Applications and Infrastructure 10 - Data Security and System Auditing Maintaining a strong identity and access foundation Implementing detection mechanisms Automating incident remediation 11 - Operate Secure and Resilient Networks Building a secure Amazon Virtual Private Cloud (Amazon VPC) Networking beyond the VPC 12 - Mountable Storage Configuring Amazon Elastic Block Store (Amazon EBS) Sizing Amazon EBS volumes for performance Using Amazon EBS snapshots Using Amazon Data Lifecycle Manager to manage your AWS resources Creating backup and data recovery plans Configuring shared file system storage Hands-On Lab: Automating with AWS Backup for Archiving and Recovery 13 - Object Storage Deploying Amazon Simple Storage Service (Amazon S3) Managing storage lifecycles on Amazon S3 14 - Cost Reporting, Alerts, and Optimization Gaining AWS cost awareness Using control mechanisms for cost management Optimizing your AWS spend and usage Hands-On Lab: Capstone lab for CloudOps Additional course details: Nexus Humans Cloud Operations on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cloud Operations on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

About this Training Energy insurance is a type of insurance designed to protect businesses that work in the energy industry. This type of insurance covers a wide range of risks that are unique to the energy industry, such as damage to oil rigs, power plants, pipelines, or other energy infrastructure, as well as accidents, explosions, fires, and environmental damage. Energy insurance can also provide coverage for business interruption caused by unforeseen events that can disrupt energy production or supply, such as natural disasters, equipment breakdown, and cyber-attacks. It may also include coverage for liability and loss of income resulting from lawsuits and legal claims. Training Objectives Upon completion of this course, participants will be able to: Understand the risk sharing between oil companies and contractors Know how this is dealt within the insurance products available Understand insurer's perception of risk Create awareness of how market insurance products meet industry needs Be familiar with insurer's pricing methodologies Better understanding of the broker interface Understand technical evaluation of the coverage wordings Putting technical knowledge into practice with claims workshop Target Audience The course is intended for individuals who work in the energy industry, particularly those who are involved in managing risk or making decisions related to insurance coverage. The following personnel will benefit from the knowledge shared in this course: Insurers Brokers Adjusters Lawyers Risk Managers Treasury Contracts Legals Contract Adjustor Project Managers Course Level Basic or Foundation Trainer Your expert course leader has worked in the insurance sector for 59 years. He has worked as a broker for reputable firms, such as Marsh, where he served as the managing director of Energy Construction. He has also participated in peer review for different Lloyds Syndicates. He also served as a broker for Sedgwick, AAA, and Miller in the offshore energy sector. He has helped businesses including Shell, BP, Chevron, ConocoPhillips, Petrofina, Woodside, ENI, and Brunei Shell for their policy reviews during his career. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Duration 5 Days 30 CPD hours This course is intended for Channel partners and resellers Network administrators Network engineers Sales engineers System engineers Technical architects Technical support personnel Overview After taking this course, you should be able to: Identify the Cisco Digital Network Architecture solution by describing the vision, strategy, general concepts, and components. Describe the Cisco DNA Center design application, hierarchical network design, and basic network settings, and describe the integration of Cisco DNA Center with Cisco Identity Services Engine (Cisco ISE) for Automation and Assurance. Describe the Cisco DNA Center Inventory and the available mechanisms for discovering and adding network devices, and explore the device compatibility with Cisco DNA Center and SD-Access. Describe the Cisco DNA Center automation features such as configuration templates, software image maintenance, and Plug and Play (PnP) device onboarding. Explore the Cisco DNA Center user interface, the available workflows for onboarding devices, and how to design and manage a network. Introduce Cisco SD-Access, describe the different node types in the fabric and the two-level segmentation provided by the solution, and take a deep dive into the control and data plane protocols used in Cisco SD-Access. Describe the Cisco DNA Center workflow for deploying Cisco SD-Access, defining all the prerequisite network settings and profiles, defining the required policies, creating fabric domains and sites, and provisioning fabric nodes. Create and manage fabric domains and sites, provision fabric devices, and onboard your endpoints in a single site or distributed fabric campus network. Describe the features available for automating and monitoring wireless networks with Cisco DNA Center, and describe the available deployment models with their benefits and limitations, such as wireless Over-the-Top (OTT) and SD-Access Wireless. Describe the Cisco SD-Access Extension for IoT solution, its architecture and components, and the benefits and limitations of the solution Describe the use cases and migration scenarios for migrating users from traditional campus to SD The Transforming to a Cisco Intent-Based Network (IBNTRN) v1.1 course teaches you how the functionality of Cisco© SD-Access fits into Cisco Digital Network Architecture (Cisco DNA?). Through a combination of lessons and hands-on learning, you will practice operating, managing, and integrating Cisco DNA Center, programmable network infrastructure, and Cisco SD-Access fundamentals. You will learn how Cisco delivers intent-based networking across the campus, branch, WAN, and extended enterprise and ensures that your network is operating as intended. Course Outline Introducing Cisco DNA Architecture Cisco DNA Center Design Cisco DNA Center Inventory Cisco DNA Center Automation Explore Cisco DNA Center and Automating Network Changes Introducing Cisco Software-Defined Access Deploying Cisco Software-Defined Access Deploy Wired Fabric Networks with Cisco DNA Center Cisco SD-Access for Wireless Cisco SD-Access Extension for IoT Deploy Brownfield and Fabric Wireless Network with Cisco DNA Center Migrating to Cisco SD-Access Cisco SD-Access Multicast Integrating Cisco DNA Center Deploy SD-Access Layer 2 Borders and Multicast and Integrate Cisco DNA Center with External Services or Applications Understanding Programmable Network Infrastructure Operating and Managing Cisco DNA Infrastructure Test Drive Cisco DNA Center APIs

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevSecOps Foundation course are professionals including: Anyone involved or interested in learning about DevSecOps strategies and automation Anyone involved in Continuous Delivery toolchain architectures Compliance Team Business managers Delivery Staff DevOps Engineers IT Managers IT Security Professionals, Practitioners, and Managers Maintenance and support staff Managed Service Providers Project & Product Managers Quality Assurance Teams Release Managers Scrum Masters Site Reliability Engineers Software Engineers Testers Overview You will learn: The purpose, benefits, concepts, and vocabulary of DevSecOps How DevOps security practices differ from other security approaches Business-driven security strategies and Best Practices Understanding and applying data and security sciences Integrating corporate stakeholders into DevSecOps Practices Enhancing communication between Dev, Sec, and Ops teams How DevSecOps roles fit with a DevOps culture and organization In this course, students will gain a solid understanding of how DevSecOps provides business value, enhancing your business opportunities, and improving corporate value. The core DevSecOps principles taught can support an organizational transformation, increase productivity, reduce risk, and optimize resource usage. This course explains how DevOps security practices differ from other approaches then delivers the education needed to apply changes to your organization. Participants learn the purpose, benefits, concepts, vocabulary and applications of DevSecOps. Most importantly, students learn how DevSecOps roles fit with a DevOps culture and organization. At the course?s end, participants will understand ?security as code? to make security and compliance value consumable as a service. This course prepares you for the DevSecOps Foundation (DSOF) certification. Realizing DevSecOps Outcomes Origins of DevOps Evolution of DevSecOps CALMS The Three Ways Defining the Cyberthreat Landscape What is the Cyber Threat Landscape? What is the threat? What do we protect from? What do we protect, and why? How do I talk to security? Building a Responsive DevSecOps Model Demonstrate Model Technical, business and human outcomes What?s being measured? Gating and thresholding Integrating DevSecOps Stakeholders The DevSecOps State of Mind The DevSecOps Stakeholders What?s at stake for who? Participating in the DevSecOps model Establishing DevSecOps Best Practices Start where you are Integrating people, process and technology and governance DevSecOps operating model Communication practices and boundaries Focusing on outcomes Best Practices to get Started The Three Ways Identifying target states Value stream-centric thinking DevOps Pipelines and Continuous Compliance The goal of a DevOps pipeline Why continuous compliance is important Archetypes and reference architectures Coordinating DevOps Pipeline construction DevSecOps tool categories, types and examples Learning Using Outcomes Security Training Options Training as Policy Experiential Learning Cross-Skilling The DevSecOps Collective Body of Knowledge Preparing for the DevSecOps Foundation certification exam Additional course details: Nexus Humans DevSecOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevSecOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

PYTHON BOOTCAMP: This 12-week Python Data Analytics Data Boot Camp is designed to give you a complete skill set required by data analysts . You will be fully fluent and confident as a Python data analyst, with full understanding of Python Programming. From Data, databases, datasets, importing, cleaning, transforming, analysing to visualisation and creating awesome dashboards The course is a practical, instructor-lead program.