3332 Design courses in Mablethorpe delivered Live Online

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

About this Virtual Instructor Led Training (VILT)  Electrification of the transportation sector will impact the power system in several ways. Besides the additional load, local impact on the grid needs to be managed by the grid operators. Simultaneously charging of many electric vehicles (EVs) might exceed the limits in specific locations. On the other hand, EVs can provide flexibility and other ancillary services that will help grid operators. This 3 half-day VILT course will provide a complete overview of integrating electric vehicles (EVs) into the power grid. It will cover the whole value chain from grid operations to the car battery. This includes the control room, possible grid reinforcement, demand side management and power electronics. This course will demonstrate the impact on the grid and solutions for a safe & cost-effective grid plan and operation, with examples of successful integration of EVs. The course will also provide vital knowledge about technology used for EVs such as power electronics, demand side management, communication and batteries. In this context, the focus will be on power electronics as it has the highest impact on the grid. The grid planning tool, pandapower, is introduced as an open source tool for power system modelling. The set-up of the training course allows for discussion and questions. Questions can be formulated by the participants upfront or during the training. This course is delivered in partnership with Fraunhofer IEE. Training Objectives At the end of this course, the participants will: Understand the charging options for EVs and its impact on the grid and batteries Identify system services for EVs with regards to voltage quality at the point of common coupling Discover what are the 'grid friendly' and grid supporting functions in EVs Uncover the different applications, standards and data researched on EVs Examine the application of a grid planning tool (pandapower) for power system modelling Be able to develop code snippets with pandapower Apply and execute a code example for power system modelling with pandapower Target Audience EV and grid project developers and administrators Power grid operators and planners EPC organisations involved in grid development EV/ battery manufacturers and designers EV transport planners and designers Government regulators and policy makers Training Methods The VILT will be delivered online in 3 half-day sessions comprising 4 hours per day, with 2 x 10 minutes breaks per day, including time for lectures, discussion, quizzes and short interactive exercises. Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end of every session/day. Trainer Our first course expert is Head of Department Converters and Electrical Drive Systems at Fraunhofer IEE and Professor for Electromobility and Electrical Infrastructure at Bonn-Rhein-Sieg University of Applied Sciences. He received his engineering degree in automation in 2008 by the THM Technische Hochschule Mittelhessen (FH Giessen-Friedberg). Afterwards he studied power engineering at University of Kassel and received his diploma certificate in 2010. In 2016 he received the Ph.D. (Dr.-Ing.) from the University of Hannover. The title of his dissertation is Optimized multifunctional bi-directional charger for electric vehicles. He has been a researcher at the Fraunhofer IEE in Kassel since 2010 and deals with power converters for electric vehicles, photovoltaics and wind energy. His current research interests include the bidirectional inductive power transfer, battery charger and inverter as well as new power electronic components such as SiC MOSFETs and chokes. Additionally, our key expert is Chairman of the IEEE Joint IAS/PELS/IES German Chapter and a member of the International Scientific Committee of the EPE Association. Our second course expert is deputy head of energy storage department at Fraunhofer IEE. Prior to this he was the Director of Grid Integration department at SMA Solar Technology AG, one of the world's largest manufacturers of PV power converters. Before joining SMA, our course expert was manager of the Front Office System Planning at Amprion GmbH (formerly RWE TSO), one of the four German transmission system operators. He holds a degree of electrical engineering of the University of Kassel, Germany. In 2003 he finished his Ph.D. (Dr.-Ing.) on the topic of wind power forecasting at the 'Institute of Solar Energy Supply Technology' (now Fraunhofer IEE) in Kassel. In 2004 he started his career at RWE TSO with main focus on wind power integration and congestion management. Our course expert is chairman of the IEC SC 8A 'Grid Integration of Large-capacity Renewable Energy (RE) Generation' and has published several papers about grid integration of renewable energy source and forecasting systems on books, magazines, international conferences and workshops. Our third course expert is Research Associate at Fraunhofer IEE. He is actively working on different projects related to the integration of electric vehicle charging into the electric distribution grid. The focus of this work concerns time series based simulations for grid planning and operation in order to investigate the effect of a future rollout of electric vehicles and charging infrastructure on economics e.g. costs for grid reinforcement. He completed his master degree (MSc.) in Business Administration and Engineering: Electrical Power Engineering at RWTH Aachen University, Germany. Our trainers are experts from Fraunhofer Institute for Energy Economics and Energy System Technology (Fraunhofer, IEE), Germany. The Fraunhofer IEE researches for the national and international transformation of energy supply systems POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Duration 1 Days 6 CPD hours This course is intended for This course is intended for both novice and experienced IT professionals, Network Administrators new to Active Directory, Help Desk Personnel, Network Support Personal, Desktop Support Personal, Managers that oversee IT personnel, Developers that create products that interact with Active Directory and Exchange Administrators. Overview At Course Completion you will Understand the industry standards used in Active Directory and their importance. Recognize the functionality of Domain Controllers and Active Directory Replication mechanisms. Understand Forest, Domain and OU structure. Recognize and understand the role of Active Directory Sites. Skills needed to determine Domain Controller Server versions, Forest and Domain Functional levels. Describe authentication Mechanisms in Active Directory NTLM and Kerberos. Optimize and maintain Group Policy Objects (GPO) used in Active Directory. Understand the functioning of Active Directory Partitions and the Global Catalog. Fundamental understanding of using Active Directory with Cloud Services like Federation Services and Azure. This one-day instructor-led class is intended for IT professionals and IT managers who work with Active Directory or supervise IT professionals that work with Active Directory. Additionally, IT professionals that work with products that integrate with Active Directory such as Exchange can also benefit. In this course, students learn how and why Active Directory was developed by Microsoft, the fundamental architecture, basic design, management, as well as security and fundamentals for cloud integration with services like Azure. Module 1: Principles of Active Directory Development of Active Directory What is X.500 LDAP Active Directory Architecture NTLM and Kerberos Managing operating systems with GPOs, Workplace Join and InTune Active Directory Groups: Domain Local, Global and Universal Using and Managing Active Directory Domain Controllers Forest and Domain Functional Levels Introduction to Active Directory Partitions and the Global Catalog Basic Forest Structure and Design Basic Domain Structure and Design Basic OU Structure and Design Module 2: Fundamentals of WAN management with Active Directory Understanding AD Sites and WAN Traffic Management Basic AD Sites and Logon Traffic Introduction to AD Sites and Replication Traffic Bridgehead Servers and Site Link Objects Site Aware Applications Module 3: Introduction to Active Directory Group Policy Objects Introduction to Group Policy Administrative Templates Fundamental Concepts of GPO Scripts Introduction to Creating and Using GPOs Principles of Managing Multiple GPOs Block, Enforce and Inheritance GPOs and Active Directory Versions Introduction to Controlling and Installing Software with GPOs, SRP and App Locker Module 4: Principles of Active Directory Integration Active Directory and ?The Cloud? User Principle Names, Authentication and Active Directory Federated Services Conclusion, Additional Resources, Labs and Exercises Additional course details: Nexus Humans 55152AC Fundamentals of Active Directory training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55152AC Fundamentals of Active Directory course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Person centred rehabilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Usually, the work is carried out under the close clinical supervision of a practicing psychologist. Course Category Inclusion Person Centred Planning Visioning and Problem Solving Peer Support Description Person Centred Rehabilitation Person centred rehabilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Usually, the work is carried out under the close clinical supervision of a practicing psychologist. PERSON CENTRED PLANNING A Person Centred Planning event would be carried out using the PATH or MAP process – majoring on dreams and goal setting leading to precise action planning. Facilitators would carry out the PATH or other person centred process. A large graphic will be one of the outcomes of the meetings this is a great visual record and a shared memory of the event. This will also inform the priorities for the later follow up inclusion facilitation work. Following the PATH event a ‘scoping report’ is created outlining what Inclusion Facilitation could offer and highlighting what dreams and goals the individual has. INCLUSION FACILITATION The PATH is also provides a good opportunity for the Facilitator to meet the focus person in a comfortable positive environment. Agreed visits from the Inclusion Facilitator are then carried out over a 3 month period. After this intensive input the Inclusion Facilitator will hand over to the existing family, carers and PA team to carry on where he or she has left off. This transition time is planned from the outset. An experienced psychologist needs to be there to support the facilitator at all times and will guide all work done by the inclusion facilitator. Is this just Support work? No! This is proactive engagement – doing whatever is required. This is not passively or reactively providing what is asked for – we are actively pursuing a good life for the individual. The work is built on careful research around a person’s interests and what opportunities exist locally There is community mapping There is work to tackle an individual’s own resistance and reluctance to engage more socially There is a need to engage with people in social settings that the individual attends to build bridges and connections – we are bridge builders You will need to build circles around a person There is a need to create the conditions in which friendships can flourish There is a need for direct psychological supervision and support throughout This work is short term and intense. The facilitator’s main aims will vary depending on the dreams and goals of the focus person. The basic aim of the inclusion facilitator is to better the focus person’s quality of life. Learning Objectives 1 To create a better life for the Individual. 2 Give Individual and family a clear vision of a good life and to support first steps towards this 3 To maximise individuals inclusion and connection with the wider community. 4 To help with friendship, social connection and education 5 To increase confidence, social skills and presence in their local community and to pursue goals and dreams. Who Is It For? Anyone who is involved in the rehabilitation of children or adults who have become disabled through accident or trauma and who is committed to helping them get their life back on track. Course Content Understanding ordinary needs – the dimensions of social inclusion Pursuing the dreams and goals of the individual Improving social skills Community Mapping Being comfortable in social environments Developing conversational skills Having a positive mindset Staying physically active Building relationships Help in meeting new people Create natural circles of support Creating a community circle Having positive body language Employment of support staff Pursuing personal interests   If you like this you will almost certainly enjoy: Person Centred Planning using PATH and MAPs

A Solution Circle is a 30 minute creative Problem Solving Process for getting unstuck…Ideal for busy people! lt was designed by Marsha Forest & Jack Pearpoint. This is a short and powerful tool. It is effective in getting “unstuck” from a problem in life or work. Solution Circles are tools of “community capacity”. It assumes and demonstrates that nearby people – in any community or work place have the capacity to help – if asked. It requires a person to ASK – not an easy thing in our culture of privacy and “do it alone”. This tool puts all the values we espouse into practice and demonstrates that TOGETHER WE’RE BETTER. Course Category Problem Solving Description A Solution Circle is a 30 minute creative Problem Solving Process for getting unstuck…Ideal for busy people! lt was designed by Marsha Forest & Jack Pearpoint. This is a short and powerful tool. It is effective in getting “unstuck” from a problem in life or work. Solution Circles are tools of “community capacity”. It assumes and demonstrates that nearby people – in any community or work place have the capacity to help – if asked. It requires a person to ASK – not an easy thing in our culture of privacy and “do it alone”. This tool puts all the values we espouse into practice and demonstrates that TOGETHER WE’RE BETTER. In this training you will learn how to set up and facilitate Solution Circles  Learning Objectives For participants to learn how to facilitate a Solution Circle For participants to understand the underlying rationale and ethos of this way of working For participants to learn the power of team work and problem solving when including challenging individuals Who Is It For? Team Around the Child agencies Parents and Professional working together Families Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff teams Early Years and School based Practitioners Heads and Deputies SENDCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Course Content This can be introduced in a twilight, half day or even a full day workshop with individualised coaching. We will provide background context for this approach and will directly model the process with real live issues facing participants. So bring your most challenging concerns to this training. The course answers the questions: What to when you are stuck Can we find an alternative to permanent exclusion or special unit or school placement? Struggling with a child for whom praise is ineffective? Feeling isolated in your responses to a child’s needs? Worried about where your instinctive reactions are leading you? Cannot seem to get any consensus view of a young person’s behaviour/needs amongst all the family and professionals involved – is everyone pulling in different directions? We will cover: Setting the tone Background and detailed teaching of process Inclusion values underpinning this work Graphic and process facilitation skills Processes modelled and opportunities to try process out with coaching Practical setting up of insights and solutions circles Lessons learned

Inclusion Facilitation (IF) is an approach to enhancing the inclusion, in a mainstream community of any child or young person who is experiencing difficulties in the world because of disability, personal crisis or because of their challenging behaviour towards others. The IF approach works by mobilising the young person’s natural supports to provide support and engage with the person in difficulty. Inclusion Facilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Uniquely, the work is carried out under the close clinical supervision of a practicing psychologist. What is Inclusion Facilitation Work? ‘We do whatever it takes!’ Usually a Person Centred Planning event would be carried out using the PATHor MAP process – majoring on dreams and goal setting leading to precise action planning.  An experienced psychologist alongside the inclusion facilitator would carry out a PATH. A large graphic will be one of the outcomes of the meetings this is a great visual record and a shared memory of the event. This will also inform the priorities for the inclusion facilitation work Optionally following the PATH event a ‘scoping report’ is created outlining what Inclusion Facilitation could offer and highlighting what dreams and goals the individual has. The PATH is also provides a good opportunity for the Facilitator to meet the focus person in a comfortable positive environment. 12 weekly visits from the Inclusion Facilitator followed by 5 monthly visits is our preferred model but we can be flexible with the delivery of this input. This is just a guideline, however we have received good results using this time frame. After this intensive input the Inclusion Facilitator will hand over to the existing family, carers and PA team to carry on where he or she has left off. This transition time is planned from the outset. An experienced psychologist is there to support the facilitator at all times and will guide all work done by the inclusion facilitator.  Is this just Support work? No! This is proactive engagement – doing whatever is required. We are not just passively or reactively providing what is asked for – we are actively pursuing a good life for the individual. Our work is built on careful research around a person’s interests and what opportunities exist locally. We carry out community mapping.  We actively work to tackle an individual’s own resistance and reluctance to engage more socially. We actively engage with people in social settings that the individual attends to build bridges and connections – we are bridge builders. We build circles around a person. We create the conditions in which friendships can flourish. We have direct psychological supervision and support throughout. This work is short term and intense. Enjoy participating in a multimedia workshop that will challenge, entertain and reach for your emotions. Learning Objectives 1.To be able to understand the values and wider context of inclusion. 2.To be able to set up and run an ‘Inclusion Facilitation project to improve the life chances and connections of a child or young person. 3.To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour. Course Content The course answers the questions: What do you do with the child who is isolated by their aggression and anger, through being different, disabled or new to the school or community? Practically how do we go about including high profile children or young people? How can we help some children be friends? We will cover:  Inclusion values underpinning this work The Intentional Building of Relationships –‘Inclusion Facilitation’ work as an example Not doing it alone – The Importance of Teams in developing inclusive practice Practical setting up and running of IF work Lessons learned Stories of IF work

Duration 3 Days 18 CPD hours This course is intended for This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery. Overview By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation This course takes you on a digital strategy journey. Its iterative, eight-step model moves from ?vision? through to ?actions? and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. This class includes an exam voucher. Prerequisites Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. 1 - ITIL GUIDING PRINCIPLES TO ALL ASPECTS OF DIGITAL AND IT STRATEGY Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep It Simple and Practical Optimise and Automate 2 - LEVERAGE DIGITAL STRATEGY TO REACT TO DIGITAL DISRUPTION Digital Technology Digital Business Digital Organisation Digitisation Digital Transformation Business Strategy and Business Models Digital and IT Strategy Products Services Relationship Between Digital, IT Strategy and Components of ITIL SVS. 3 - RELATIONSHIP BETWEEN CONCEPTS OF DIGITAL AND IT STRATEGY, SERVICE VALUE SYSTEM AND SERVICE VALUE CHAIN Environmental Analysis External Analysis: PESTLE Internal Analysis: Four Dimensions of Service Management 4 - HOW AN ORGANISATION USES DIGITAL AND IT STRATEGY TO REMAIN VIABLE IN ENVIRONMENTS How an Organisation?s Viability is Related to Agile, Resilient, Lean, Continuous and Co-Creational it is How to Analyse the VUCA Factors and Address them in a Digital and IT Strategy Organisation?s Position in a Particular Market or Industry Digital Positioning Tool to Determine Appropriate Position for a Digital Organization 5 - EXPLAIN AND COMPARE THREE LEVELS OF DIGITAL DISRUPTION Ecosystem Industry/Market Organisational Influenced factors Achieving Customer/Market Relevance Achieving Operational Excellence Internal and External Focus Balanced Approach 6 - STRATEGIC APPROACHES BY DIGITAL AND IT TO ACHIEVE CUSTOMER/MARKET RELEVANCE AND OPERATIONAL EXCELLENCE How to Apply Approaches to Achieve Customer/Market Relevance Customer Journeys Omnichannel Delivery and Support Context-Sensitive Delivery and Support Customer Analytics Customer Feedback and 360ø Approaches How to Achieve Operational Excellence in the Four Dimensions of Service Management Understand the Financial Aspects of Digital and IT Strategy in Terms of the Following Financial Policies Portfolio Optimization Funding Projects, Products and Services Balancing Cost of Innovation and Operation Charging Models Assess Strategic Approaches for Digital Organizations 7 - RISKS AND OPPORTUNITIES OF DIGITAL AND IT STRATEGY Concept of Risk Management in the Context of a Digital Organisation Context of Digital and IT Strategy Identify Risk Assess Risk Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk Explain the Concept of Innovation, Including its Key Elements and Techniques Apply Techniques to Develop and Maintain a Culture of Innovation 8 - STEPS AND TECHNIQUES INVOLVED IN DEFINING AND ADVOCATING FOR DIGITAL AND IT STRATEGY How to Use Digital Readiness Assessment to Perform Gap Analysis Between an Organisation?s Current and Desired Positions Approaches for Scraping Data from Dynamic Websites How to Define and Communicate a Vision and a Strategy How to Use Business Cases to Advocate for a Digital and IT Strategy 9 - IMPLEMENTATION OF A DIGITAL AND IT STRATEGY How to Define Operating Models for Digital Organisations Major Skills Required of Leaders in Digital Organisation Apply Approaches to Strategy Coordination and Implementation: Large-Scale Transformation Incremental Transformation Mergers and Acquisitions Individual Changes Approaches to POMs (Parallel Operating Models) How to Assess Success of a Digital and IT Strategy Typical Activities of a Digital Transformation Programme

Duration 3 Days 18 CPD hours This course is intended for Data center architects Cloud infrastructure architects Network engineers System administrators Storage administrators System engineers who work in data center solutions and manage data center management policies Cisco integrators and partners Overview After taking this course, you should be able to: Understand Cisco UCS Director architecture Understand deployment models of Cisco UCS Director Configure virtual data centers, policies, and catalogs Understand the unified infrastructure management capabilities of Cisco UCS Director Understand orchestration and build advanced workflows Understand application containers The Cisco UCS Director Foundation (UCSDF) v6.6 course helps you understand concepts, architecture, and deployment use cases for Cisco UCS© Director. You will gain hands-on experience in deploying basic Cisco UCS Director solutions. You will also practice using core features that most implementations require, such as services design, using the self-service portal for provisioning services, creating workflows that enable cloud automation and standardize IT services, and more. Introducing Cisco UCS Director Understanding Data Center Challenges Understanding the Benefits of Cisco UCS Director Understanding Cisco UCS Director Components Explaining Cisco UCS Director Architecture Explaining Bare-Metal Agent Understanding Cisco UCS Director Deployment Explaining Cisco UCS Director Deployment Explaining Global System Settings Understanding Site and Pod Management Understanding Cisco UCS Director Infrastructure Management Understanding Cisco UCS Director Deployment Understanding the Design Phase Understanding Policies Understanding vDC and Groups Use Case Understanding Deployment Through the Self-Service Portal Understanding the Self-Service Provisioning Portal Understanding Service Request Introducing Orchestration Understanding Orchestration Reporting and Monitoring in Cisco UCS Director Understanding Chargeback in Cisco UCS Director Understanding Reports in Cisco UCS Director Introducing Application Containers Understanding Application Containers

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Analysts, Business Process Owners/Team Leads/Power Users, Data Consultants /Managers, Program/Project Managers, and Solution Architects. Overview Gain hands-on experience in running SAP BusinessObjects BI tools on top of SAP NetWeaver BW data In this course, students are provided with detailed knowledge on the integration for reporting of SAP BusinessObjects BI Platform 4.x with SAP NetWeaver 7.x. Overview of SAP BusinessObjects Business Intelligence(BI) 4.x and SAP NetWeaver Describing SAP BusinessObjects 4.x Semantic Layer in SAP BusinessObjects BI 4.x and Data Connectivity Describing Semantic Layer Technology Creating a Universe with the Information Design Tool SAP BusinessObjects Analysis, Edition for Microsoft Office and SAP NetWeaver BW Creating a Workbook in SAP BusinessObjects Analysis, Edition for Microsoft Office Creating a Workbook with SAP BusinessObjects Analysis, Edition for Microsoft Office and SAP BW SAP BusinessObjects Analysis, Edition for OLAP and SAP NetWeaver BW Creating a Workspace with SAP BusinessObjects Analysis, Edition for OLAP Creating a Workspace in SAP BusinessObjects Analysis, Edition for OLAP Based on a BW Query SAP BusinessObjects Design Studio and SAP NetWeaver BW Creating an Analytical Application in SAP BusinessObjects Design Studio Creating an Analytical Application with Scripting SAP BusinessObjects Dashboards and SAP NetWeaver BW Creating a Dashboard with SAP BusinessObjects Dashboards Creating a Dashboard with BEx Query SAP Crystal Reports and SAP NetWeaver BW Creating a Report with SAP Crystal Reports for Enterprise Creating a Report with SAP Crystal Reports 2013 Creating a Report with SAP Crystal Reports 2013 and SAP NetWeaver BW Differentiating SAP Crystal Reports 2013 and SAP Crystal Reports for Enterprise SAP BusinessObjects Web Intelligence and SAP NetWeaver BW Creating a Web Intelligence Document Creating a Web Intelligence Document for SAP NetWeaver BW SAP BusinessObjects Explorer and SAP NetWeaver BW Creating an SAP BusinessObjects Explorer Information Space Describing Data Connectivity between SAP BusinessObjects Explorer and SAP NetWeaver BW Information Distribution Reporting with Mobile Devices Creating Publications with SAP Crystal Reports and SAP BusinessObjects Web Intelligence Integrating BI Content with SAP NetWeaver Enterprise Portal