3403 Design courses in Congleton delivered Live Online

Duration 4 Days 24 CPD hours This course is intended for The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies. Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst. Prerequisites Basic understanding of Microsoft 365 Fundamental understanding of Microsoft security, compliance, and identity products Intermediate understanding of Windows 10 Familiarity with Azure services, specifically Azure SQL Database and Azure Storage Familiarity with Azure virtual machines and virtual networking Basic understanding of scripting concepts. 1 - Introduction to Microsoft 365 threat protection Explore Extended Detection & Response (XDR) response use cases Understand Microsoft Defender XDR in a Security Operations Center (SOC) Explore Microsoft Security Graph Investigate security incidents in Microsoft Defender XDR 2 - Mitigate incidents using Microsoft 365 Defender Use the Microsoft Defender portal Manage incidents Investigate incidents Manage and investigate alerts Manage automated investigations Use the action center Explore advanced hunting Investigate Microsoft Entra sign-in logs Understand Microsoft Secure Score Analyze threat analytics Analyze reports Configure the Microsoft Defender portal 3 - Protect your identities with Microsoft Entra ID Protection Microsoft Entra ID Protection overview Detect risks with Microsoft Entra ID Protection policies Investigate and remediate risks detected by Microsoft Entra ID Protection 4 - Remediate risks with Microsoft Defender for Office 365 Automate, investigate, and remediate Configure, protect, and detect Simulate attacks 5 - Safeguard your environment with Microsoft Defender for Identity Configure Microsoft Defender for Identity sensors Review compromised accounts or data Integrate with other Microsoft tools 6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps Understand the Defender for Cloud Apps Framework Explore your cloud apps with Cloud Discovery Protect your data and apps with Conditional Access App Control Walk through discovery and access control with Microsoft Defender for Cloud Apps Classify and protect sensitive information Detect Threats 7 - Respond to data loss prevention alerts using Microsoft 365 Describe data loss prevention alerts Investigate data loss prevention alerts in Microsoft Purview Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps 8 - Manage insider risk in Microsoft Purview Insider risk management overview Create and manage insider risk policies Investigate insider risk alerts Take action on insider risk alerts through cases Manage insider risk management forensic evidence Create insider risk management notice templates 9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard Explore Microsoft Purview Audit solutions Implement Microsoft Purview Audit (Standard) Start recording activity in the Unified Audit Log Search the Unified Audit Log (UAL) Export, configure, and view audit log records Use audit log searching to investigate common support issues 10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium) Explore Microsoft Purview Audit (Premium) Implement Microsoft Purview Audit (Premium) Manage audit log retention policies Investigate compromised email accounts using Purview Audit (Premium) 11 - Investigate threats with Content search in Microsoft Purview Explore Microsoft Purview eDiscovery solutions Create a content search View the search results and statistics Export the search results and search report Configure search permissions filtering Search for and delete email messages 12 - Protect against threats with Microsoft Defender for Endpoint Practice security administration Hunt threats within your network 13 - Deploy the Microsoft Defender for Endpoint environment Create your environment Understand operating systems compatibility and features Onboard devices Manage access Create and manage roles for role-based access control Configure device groups Configure environment advanced features 14 - Implement Windows security enhancements with Microsoft Defender for Endpoint Understand attack surface reduction Enable attack surface reduction rules 15 - Perform device investigations in Microsoft Defender for Endpoint Use the device inventory list Investigate the device Use behavioral blocking Detect devices with device discovery 16 - Perform actions on a device using Microsoft Defender for Endpoint Explain device actions Run Microsoft Defender antivirus scan on devices Collect investigation package from devices Initiate live response session 17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint Investigate a file Investigate a user account Investigate an IP address Investigate a domain 18 - Configure and manage automation using Microsoft Defender for Endpoint Configure advanced features Manage automation upload and folder settings Configure automated investigation and remediation capabilities Block at risk devices 19 - Configure for alerts and detections in Microsoft Defender for Endpoint Configure advanced features Configure alert notifications Manage alert suppression Manage indicators 20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint Understand vulnerability management Explore vulnerabilities on your devices Manage remediation 21 - Plan for cloud workload protections using Microsoft Defender for Cloud Explain Microsoft Defender for Cloud Describe Microsoft Defender for Cloud workload protections Enable Microsoft Defender for Cloud 22 - Connect Azure assets to Microsoft Defender for Cloud Explore and manage your resources with asset inventory Configure auto provisioning Manual log analytics agent provisioning 23 - Connect non-Azure resources to Microsoft Defender for Cloud Protect non-Azure resources Connect non-Azure machines Connect your AWS accounts Connect your GCP accounts 24 - Manage your cloud security posture management? Explore Secure Score Explore Recommendations Measure and enforce regulatory compliance Understand Workbooks 25 - Explain cloud workload protections in Microsoft Defender for Cloud Understand Microsoft Defender for servers Understand Microsoft Defender for App Service Understand Microsoft Defender for Storage Understand Microsoft Defender for SQL Understand Microsoft Defender for open-source databases Understand Microsoft Defender for Key Vault Understand Microsoft Defender for Resource Manager Understand Microsoft Defender for DNS Understand Microsoft Defender for Containers Understand Microsoft Defender additional protections 26 - Remediate security alerts using Microsoft Defender for Cloud Understand security alerts Remediate alerts and automate responses Suppress alerts from Defender for Cloud Generate threat intelligence reports Respond to alerts from Azure resources 27 - Construct KQL statements for Microsoft Sentinel Understand the Kusto Query Language statement structure Use the search operator Use the where operator Use the let statement Use the extend operator Use the order by operator Use the project operators 28 - Analyze query results using KQL Use the summarize operator Use the summarize operator to filter results Use the summarize operator to prepare data Use the render operator to create visualizations 29 - Build multi-table statements using KQL Use the union operator Use the join operator 30 - Work with data in Microsoft Sentinel using Kusto Query Language Extract data from unstructured string fields Extract data from structured string data Integrate external data Create parsers with functions 31 - Introduction to Microsoft Sentinel What is Microsoft Sentinel? How Microsoft Sentinel works When to use Microsoft Sentinel 32 - Create and manage Microsoft Sentinel workspaces Plan for the Microsoft Sentinel workspace Create a Microsoft Sentinel workspace Manage workspaces across tenants using Azure Lighthouse Understand Microsoft Sentinel permissions and roles Manage Microsoft Sentinel settings Configure logs 33 - Query logs in Microsoft Sentinel Query logs in the logs page Understand Microsoft Sentinel tables Understand common tables Understand Microsoft Defender XDR tables 34 - Use watchlists in Microsoft Sentinel Plan for watchlists Create a watchlist Manage watchlists 35 - Utilize threat intelligence in Microsoft Sentinel Define threat intelligence Manage your threat indicators View your threat indicators with KQL 36 - Connect data to Microsoft Sentinel using data connectors Ingest log data with data connectors Understand data connector providers View connected hosts 37 - Connect Microsoft services to Microsoft Sentinel Plan for Microsoft services connectors Connect the Microsoft Office 365 connector Connect the Microsoft Entra connector Connect the Microsoft Entra ID Protection connector Connect the Azure Activity connector 38 - Connect Microsoft Defender XDR to Microsoft Sentinel Plan for Microsoft Defender XDR connectors Connect the Microsoft Defender XDR connector Connect Microsoft Defender for Cloud connector Connect Microsoft Defender for IoT Connect Microsoft Defender legacy connectors 39 - Connect Windows hosts to Microsoft Sentinel Plan for Windows hosts security events connector Connect using the Windows Security Events via AMA Connector Connect using the Security Events via Legacy Agent Connector Collect Sysmon event logs 40 - Connect Common Event Format logs to Microsoft Sentinel Plan for Common Event Format connector Connect your external solution using the Common Event Format connector 41 - Connect syslog data sources to Microsoft Sentinel Plan for syslog data collection Collect data from Linux-based sources using syslog Configure the Data Collection Rule for Syslog Data Sources Parse syslog data with KQL 42 - Connect threat indicators to Microsoft Sentinel Plan for threat intelligence connectors Connect the threat intelligence TAXII connector Connect the threat intelligence platforms connector View your threat indicators with KQL 43 - Threat detection with Microsoft Sentinel analytics What is Microsoft Sentinel Analytics? Types of analytics rules Create an analytics rule from templates Create an analytics rule from wizard Manage analytics rules 44 - Automation in Microsoft Sentinel Understand automation options Create automation rules 45 - Threat response with Microsoft Sentinel playbooks What are Microsoft Sentinel playbooks? Trigger a playbook in real-time Run playbooks on demand 46 - Security incident management in Microsoft Sentinel Understand incidents Incident evidence and entities Incident management 47 - Identify threats with Behavioral Analytics Understand behavioral analytics Explore entities Display entity behavior information Use Anomaly detection analytical rule templates 48 - Data normalization in Microsoft Sentinel Understand data normalization Use ASIM Parsers Understand parameterized KQL functions Create an ASIM Parser Configure Azure Monitor Data Collection Rules 49 - Query, visualize, and monitor data in Microsoft Sentinel Monitor and visualize data Query data using Kusto Query Language Use default Microsoft Sentinel Workbooks Create a new Microsoft Sentinel Workbook 50 - Manage content in Microsoft Sentinel Use solutions from the content hub Use repositories for deployment 51 - Explain threat hunting concepts in Microsoft Sentinel Understand cybersecurity threat hunts Develop a hypothesis Explore MITRE ATT&CK 52 - Threat hunting with Microsoft Sentinel Explore creation and management of threat-hunting queries Save key findings with bookmarks Observe threats over time with livestream 53 - Use Search jobs in Microsoft Sentinel Hunt with a Search Job Restore historical data 54 - Hunt for threats using notebooks in Microsoft Sentinel Access Azure Sentinel data with external tools Hunt with notebooks Create a notebook Explore notebook code

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

ITIL® 4 Leader: Digital and IT Strategy: Virtual In-House Training The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities. What You Will Learn The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy: Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities Understand how to leverage digital strategy to react to digital disruption Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence Understand the risks and opportunities of Digital and IT Strategy Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy Understand how to implement a Digital and IT Strategy Key Concepts of Digital and IT Strategy Digital, Information, and Communication Technology Digital Transformation Services, Products, and Competitive Advantage Tiers of Strategy Business Models Operating Models Strategy and the Service Value System Opportunity and Demand Value Governance ITIL® Guiding Principles Continual Improvement ITIL® Practices What is Vision? Disruptions Vision Digital Disruptions Balanced Strategic Focus Positioning Tools for Digital Organizations Assignment 1: Digital Disruption and Digital Positioning Where Are We Now? Environmental Analysis Opportunity Analysis Digital Readiness Assessment How Do We Get There (Strategic Planning) Strategy Planning Financial Aspects of Digital and IT Strategy Business Models for Strategy Planning Portfolio Optimization How Do We Get There (Strategic Approaches) Strategic Approaches for Digital Organizations Strategic Approaches for Operational Excellence Strategic Approaches to Evolution Strategic Approaches to Social Responsibility and Sustainability Assignment 2: Strategic Approaches for Digital Organizations Take Action (Managing Strategic Initiatives) How Strategies are Implemented Coordinating Strategy and Strategic Initiatives Leading Digital Transformation Digital Leadership Assignment 3: Strategy Planning and Communication Did We Get There? (Measuring Strategy) Key Facts About Measurement Measuring a Strategy Instrumenting Strategy How Do We Keep the Momentum Going Long-Term Momentum: Ensuring Organizational Viability Short-Term Momentum: Parallel Operation Assignment: Digital Strategy in VUCA Environment Managing Innovation and Emerging Technologies Managing Innovation Formal Approach to Innovation Management Culture that Supports Innovation Approaches to Innovation Evaluating and Adopting Emerging Technology Managing Strategic Risk Risk Management Risk Identification Risk Posture Risk Treatment

ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

In an era where online presence is a necessity, understanding the fundamentals of search engine optimisation (SEO) is crucial for individuals and businesses alike.

Duration 4 Days 24 CPD hours This course is intended for Data center engineers Engineers (design, implementation, pre-sales, post-sales) Product managers and sales Overview After taking this course, you should be able to: Describe hyperconvergence, Cisco HyperFlex, and the components of Cisco HyperFlex Explain the Cisco Unified Computing System™ (Cisco UCS) and what makes it valuable to business Describe how Cisco HyperFlex Data Platform (HXDP) works Describe the physical components of Cisco HyperFlex Describe Cisco Intersight and introduce functionalities relevant to HyperFlex Install standard ESXi-based vSphere Cisco HyperFlex Manage your Cisco HyperFlex VMware ESXi-based cluster Describe how to maintain Cisco HyperFlex Design a Cisco HyperFlex solution Protect the data on your Cisco HyperFlex cluster using replication and data at rest encryption Describe a stretched cluster and how is it different from a standard cluster Describe an Edge cluster and how is it different from a standard cluster Perform basic troubleshooting tasks and explain Cisco Intersight The Implementing Cisco HyperFlex (DCIHX) v1.3 course shows you how to deploy and use the Cisco© HyperFlex? data platform to support multicloud workloads. You will become familiar with HyperFlex components and learn how to install, design, manage, and troubleshoot Cisco HyperFlex to support highly scalable and resilient multicloud implementations. You will also gain hands-on experience focused on installation, management, maintenance, and native replication, and you will explore cluster technologies as well as Cisco Intersight.? Introducing Hyperconvergence and Cisco HyperFlex Traditional Data Center Design What Is Hyperconvergence? Describing Cisco UCS: The Foundation of Cisco HyperFlex Cisco Server Deployment Models: Standalone Versus Managed Cisco UCS Managed Model Benefits Describing Cisco HyperFlex Software Components Virtual Machine Hypervisor Log-Structured File System Describing Cisco HyperFlex Hardware Components Introducing Cisco HyperFlex Servers Storage Technologies in Cisco HyperFlex Introducing Cisco Intersight Introducing Cisco Intersight Installing and Expanding Standard ESXi Cisco HyperFlex Installation Summary Software Prerequisites Managing Cisco HyperFlex in vSphere Environment Management Interfaces Overview Cisco HyperFlex Plugin for vCenter Maintaining Cisco HyperFlex Cisco HyperFlex Upgrade Overview Cisco HyperFlex Online Upgrade Designing Cisco HyperFlex Cluster Resiliency: VM-Level Cluster Resiliency: HXDP-Level Protecting Your Data Disaster Recovery Overview Third-Party Data Restore Solutions Introducing Cisco HyperFlex Stretched Deployment Stretched Cluster Overview Prerequisites Introducing Cisco HyperFlex EDGE Cisco HyperFlex EDGE Cluster Overview Prerequisites and Recommendations Troubleshooting Cisco HyperFlex Troubleshooting Guidelines Generating Tech Support Bundles

Duration 5 Days 30 CPD hours This course is intended for This class is designed for experienced BizTalk Server Developers who have at least one year of hands-on experience developing BizTalk Server applications. Overview In this 5-day course, you will learn how to apply best practices and design patterns to build smarter BizTalk Server applications. Furthermore, this course provides extensive coverage of BizTalk Server's extensibility, including such topics as: custom functoids, custom pipeline components, and invoking external .NET methods. This course is designed specifically for experienced BizTalk Server developers and focuses on best practices & pattern-based design while pulling back the curtain on some of BizTalk Server's eccentricities. Review of BizTalk Server Fundamentals The BizTalk Server Architecture Inner Workings of the Messaging Engine Messaging Engine Deep Dive Two-way Messaging Without Orchestrations Designing and Testing Schemas Schema Design Enabling Unit Testing for BizTalk Projects Data Translation and Transformation Custom Data Transformation Creating Custom Pipeline Components Working with Message Interchanges Debatching Message Interchanges Advanced Concepts of WCF Adapters Connecting to External Systems Using WCF LOB Adapters in BizTalk Server Publishing and Consuming WCF and RESTful Services Overview of Service Integration Using WCF Implementing WCF Services Preprocessing Messages with IIS Modules Consuming Services Advanced Orchestration Communication Patterns Orchestration Engine Deep Dive Splitting and Aggregating Messages using Orchestrations Orchestration Communication Bridging the Synchronous/Asynchronous Gap Across Multiple Channels Correlating Messages in Orchestration Instances Building Convoy Orchestrations Handling Orchestration Faults and Exceptions Exception Handling in Orchestrations Implementing Transactions and Compensation Creating Transactional Processes Designing Custom Tracking Models for BizTalk Applications Introduction to Business Activity Monitoring Enabling Business Activity Monitoring Extending BAM Beyond BizTalk Building Declarative Logic Using the Business Rules Engine Concepts of Declarative Logic Fundamentals of BizTalk BRE Integrating Policies with BizTalk Advanced Concepts of the Business Rules Engine Advanced Business Rule Concepts Working with Advanced Facts Integrating Across Business Boundaries Using Parties, Roles, and EDI Port Binding Option Review Role-Based Integration What is EDI? Enabling EDI-Based Messaging

Administering Microsoft SQL Server course description This course provides students with the knowledge and skills to maintain a Microsoft SQL Server database. The course focuses on how to use SQL Server 2016 product features and tools related to maintaining a database. Note: This course is designed for customers who are interested in learning SQL Server 2014 or SQL Server 2016. It covers the new features in SQL Server 2016, but also the important capabilities across the SQL Server data platform. What will you learn Describe core database administration tasks and tools. Configure SQL Server databases and storage. Import and export data. Monitor SQL Server. Trace SQL Server activity. Manage SQL Server security. Audit data access and encrypt data. Administering Microsoft SQL Server course details Who will benefit: Individuals who work with SQL Server databases. Individuals who develop applications that deliver content from SQL Server databases. Prerequisites: Introduction to data communications & networking. Duration 3 days Administering Microsoft SQL Server course contents Introduction to SQL Server administration Database administration, SQL Server platform, database management tools and techniques. Hands on SQL Server Management Studio, sqlcmd Windows PowerShell with SQL Server. Working with databases and storage Data storage with SQL Server, managing storage for system databases, managing storage for user databases, moving database files, configuring the buffer pool extension. Hands on Configuring tempdb storage, creating databases, attaching a database. Importing and exporting data Transferring data, importing and exporting table data, copying or moving a database. Hands on import and export wizard, bcp utility, BULK INSERT statement, OPENROWSET function. Monitoring SQL Server 2014 Monitoring SQL Server, dynamic management views and functions, performance monitor. Hands on Baseline metrics, monitoring a workload. Tracing SQL Server activity Tracing workload activity, using traces. Hands on Capturing a trace in SQL Server profiler, generating tuning recommendations. Managing SQL Server security SQL Server security, server-level security, database-level principals, database permissions. Hands on SQL Server security. Testing access.

Oracle SQL training course description The Oracle SQL course is designed to give delegates practical experience in writing SQL statements and scripts using Oracle SQL. The basic SELECT statement, the use of SQL functions and the basic table and view handling statements are introduced. What will you learn Create SQL statements to query database tables. Use standard aggregate functions and related SELECT statement clauses. Join Tables. Use basic subqueries and the set operators. Use numeric, character and date functions. Use conversion and other miscellaneous functions. Use SQL parameters. Use complex subqueries. Create and alter tables and views. Insert, update and delete rows in database tables. Manage sequences and synonyms. Oracle SQL training course details Who will benefit: Anyone who needs to use and understand Oracle SQL to query and update data in an Oracle database. Prerequisites: None. Duration 3 days Oracle SQL training course contents Retrieving data with the SELECT statement The SELECT statement, The SELECT and FROM clauses, Conditions and the WHERE clause, Other conditional operators, Logical operators, The ORDER BY clause, Column aliases, Arithmetic expressions, Precedence of operators. Aggregate functions Overview of built In aggregate functions, The GROUP BY clause, The HAVING clause. Joining tables Overview of table joins, Inner joins, Table aliases, Outer joins, Self joins, ANSI standard joins. Basic subqueries and set operators Overview of subqueries, Basic subqueries, Set operators, The union, intersect and ,minus operators. Numeric, character and data functions Function types, Using the table dual to try out functions, Numeric functions, Character functions, String concatenation, Date arithmetic and date functions. Conversion and miscellaneous functions Conversion functions, The NVL and NVL2 functions, The DECODE function, CASE expressions, The COALESCE and NULLIF functions. SQL parameters Command line substitution parameters, The accept command, The define and undefine commands. Complex subqueries Subqueries usage, In-line views, Top-N queries, Subqueries with joins, Multi column subqueries, Correlated subqueries, Subquery rules, Using the ANY, ALL and SOME operators. Managing data Inserting rows, Updating rows, Deleting rows, Verifying updates, Transaction control, Commit and rollback, Savepoints, Commits and constraints, Amending data in SQL developer. Managing tables Creating tables, Specifying constraints, Altering tables, columns and constraints, Dropping tables, columns and constraints, Recovering dropped tables, Copying tables. Managing indexes and views Creating indexes, Dropping indexes, Listing indexes, Creating and using views, Dropping views, Listing views. Managing sequences and synonyms Create a sequence, View sequence details, Create a synonym, List synonyms.