Duration 3 Days 18 CPD hours This course is intended for Data Analysts, Business Analysts, Business Intelligence professionals Cloud Data Engineers who will be partnering with Data Analysts to build scalable data solutions on Google Cloud Platform Overview This course teaches students the following skills: Derive insights from data using the analysis and visualization tools on Google Cloud Platform Interactively query datasets using Google BigQuery Load, clean, and transform data at scale Visualize data using Google Data Studio and other third-party platforms Distinguish between exploratory and explanatory analytics and when to use each approach Explore new datasets and uncover hidden insights quickly and effectively Optimizing data models and queries for price and performance Want to know how to query and process petabytes of data in seconds? Curious about data analysis that scales automatically as your data grows? Welcome to the Data Insights course! This four-course accelerated online specialization teaches course participants how to derive insights through data analysis and visualization using the Google Cloud Platform. The courses feature interactive scenarios and hands-on labs where participants explore, mine, load, visualize, and extract insights from diverse Google BigQuery datasets. The courses also cover data loading, querying, schema modeling, optimizing performance, query pricing, and data visualization. This specialization is intended for the following participants: Data Analysts, Business Analysts, Business Intelligence professionals Cloud Data Engineers who will be partnering with Data Analysts to build scalable data solutions on Google Cloud Platform To get the most out of this specialization, we recommend participants have some proficiency with ANSI SQL. Introduction to Data on the Google Cloud Platform Highlight Analytics Challenges Faced by Data Analysts Compare Big Data On-Premises vs on the Cloud Learn from Real-World Use Cases of Companies Transformed through Analytics on the Cloud Navigate Google Cloud Platform Project Basics Lab: Getting started with Google Cloud Platform Big Data Tools Overview Walkthrough Data Analyst Tasks, Challenges, and Introduce Google Cloud Platform Data Tools Demo: Analyze 10 Billion Records with Google BigQuery Explore 9 Fundamental Google BigQuery Features Compare GCP Tools for Analysts, Data Scientists, and Data Engineers Lab: Exploring Datasets with Google BigQuery Exploring your Data with SQL Compare Common Data Exploration Techniques Learn How to Code High Quality Standard SQL Explore Google BigQuery Public Datasets Visualization Preview: Google Data Studio Lab: Troubleshoot Common SQL Errors Google BigQuery Pricing Walkthrough of a BigQuery Job Calculate BigQuery Pricing: Storage, Querying, and Streaming Costs Optimize Queries for Cost Lab: Calculate Google BigQuery Pricing Cleaning and Transforming your Data Examine the 5 Principles of Dataset Integrity Characterize Dataset Shape and Skew Clean and Transform Data using SQL Clean and Transform Data using a new UI: Introducing Cloud Dataprep Lab: Explore and Shape Data with Cloud Dataprep Storing and Exporting Data Compare Permanent vs Temporary Tables Save and Export Query Results Performance Preview: Query Cache Lab: Creating new Permanent Tables Ingesting New Datasets into Google BigQuery Query from External Data Sources Avoid Data Ingesting Pitfalls Ingest New Data into Permanent Tables Discuss Streaming Inserts Lab: Ingesting and Querying New Datasets Data Visualization Overview of Data Visualization Principles Exploratory vs Explanatory Analysis Approaches Demo: Google Data Studio UI Connect Google Data Studio to Google BigQuery Lab: Exploring a Dataset in Google Data Studio Joining and Merging Datasets Merge Historical Data Tables with UNION Introduce Table Wildcards for Easy Merges Review Data Schemas: Linking Data Across Multiple Tables Walkthrough JOIN Examples and Pitfalls Lab: Join and Union Data from Multiple Tables Advanced Functions and Clauses Review SQL Case Statements Introduce Analytical Window Functions Safeguard Data with One-Way Field Encryption Discuss Effective Sub-query and CTE design Compare SQL and Javascript UDFs Lab: Deriving Insights with Advanced SQL Functions Schema Design and Nested Data Structures Compare Google BigQuery vs Traditional RDBMS Data Architecture Normalization vs Denormalization: Performance Tradeoffs Schema Review: The Good, The Bad, and The Ugly Arrays and Nested Data in Google BigQuery Lab: Querying Nested and Repeated Data More Visualization with Google Data Studio Create Case Statements and Calculated Fields Avoid Performance Pitfalls with Cache considerations Share Dashboards and Discuss Data Access considerations Optimizing for Performance Avoid Google BigQuery Performance Pitfalls Prevent Hotspots in your Data Diagnose Performance Issues with the Query Explanation map Lab: Optimizing and Troubleshooting Query Performance Advanced Insights Introducing Cloud Datalab Cloud Datalab Notebooks and Cells Benefits of Cloud Datalab Data Access Compare IAM and BigQuery Dataset Roles Avoid Access Pitfalls Review Members, Roles, Organizations, Account Administration, and Service Accounts
Our Team Leader Programme is designed specifically for new & existing Team Leads & Managers in Healthcare, such as General Practice, Primary & Secondary Care. This programme gives delegates the opportunity to spend time with peers, gain new tools & techniques that enable them to develop & support their team effectively. Building confidence to be able to have more proactive & challenging conversations with team members, supporting managers and reducing escalation.
This one-day workshop focuses on building a professional presentation from scratch, giving you essential hints and tips on how to utilise the key features of PowerPoint, including speaker notes, inserting charts, diagrams and pictures, and utilising slide transitions and animation. You will also learn about PowerPoint templates and themes to ensure your presentations have the best impact. This course will help participants: Using Slide Master Create a presentation using a template Insert slides and change the layout Manage slides and control formats Enhance slides using animation, pictures, charts and graphics Work with tables, rows, cells and columns Create and control paragraph lists Insert titles and labels Effectively use slide show controls and presenter view Print slides, handouts and notes 1 Introduction to PowerPoint Navigating the features Creating a simple presentation Inserting new slides and changing layouts Creating speaker notes 2 Using Layouts in Slide Master Editing templates in slide master Adding a design theme Adding transitions, pictures and logos Using Slide Show View 3 Drawing shapes and SmartArt Using Drawing Tool Formats Creating shapes Aligning shapes and stacking order Creating a cycle graphic Creating an organisation chart 4 Animation Visually enhancing slides with animation Using text and object animation Adding animation to lists Making animation work for you 5 Presenting Confidently running a presentation Using presenter view Using the slide show controls
Third Degree Usui Reiki Course To be a Reiki Master is not to be a master of Reiki; rather, it is to allow Reiki to become a master of you. You will learn how to Attune others to the various Reiki degrees. This course is comprehensive and detailed. You will have all the tools you need to start teaching Reiki to others.
What does this course cover? This is an online course for developing history leadership in primary teaching. This term, we will be piloting the course as an immersive programme covering the key elements of primary history subject leadership, enabling all involved in history leadership at primary to carry out their role effectively. How is this course structured and delivered? The course will take place in ten online sessions from January–May 2025. Sessions 1, 8 and 10 are compulsory to attend live. Participants will be required to complete a gap task after each session and contribute to an online reflection diary. The other sessions will be recorded for participants to work through at their convenience, though participants are encouraged to attend the recording sessions live in order to make the most of the programme. All recordings will be made available on the course Moodle page within two working days of the live recording session. Who is this course for? This programme is designed for anyone who is a subject coordinator or subject leader for history in their primary school. You may have just been appointed as a subject leader, or be more experienced but looking for formal training or fresh inspiration and direction. What are the outcome? This course will: equip you fully for the demands of history leadership in primary schools increase your confidence to develop an innovative, inclusive and effective history curriculum in your school develop your understanding of efficient action planning and how to make a wider impact help you to make the case for history with senior leaders enable you to enthuse others and lead staff meetings about history develop your understanding of current issues in primary history education The course will include a chance to share resources and assessment approaches, plus much more What will each session cover? Session 1: Introductory meeting (Live attendance) Wednesday 22 January 2025, 4pm–5.30pm Introduction and aims Reflection activity on the current state of history in your school Key responsibilities of the history subject leader Current Ofsted implications for the subject and what to expect in an inspection How the HA and latest Ofsted material can support you Session 2: What makes an effective history subject leader? (Live and recorded) Monday 27 January 2025, 4pm–5.30pm How to effectively support teachers and learners as a history leader How to create a vision, lead change, and manage time Effective action planning and improvement Auditing your history provision and building your evidence trail Developing an innovative, inclusive and effective history curriculum in your school Disciplinary knowledge: What is history? What do historians do? Suggested gap task: Conducting teacher and/or pupil voice questionnaires. Compulsory gap task: Add to your reflection diary for the programme. If relevant, reflect on how you will use the teacher questionnaire or pupil voice. Session 3: What makes effective teaching of history? (Live and recorded) Wednesday 19 February 2025, 4–5.30pm The role of the teacher Supporting SEND pupils Securing substantive knowledge and concepts across the curriculum How to support colleagues by identifying core knowledge How to involve the whole staff in mapping out and embedding the progression of concepts across the curriculum Suggested gap task: Consider SEND in your curriculum. Compulsory gap task: Add to your reflection diary for the programme reflecting on SEND. Session 4: Curriculum and practice at EYFS (Live and recorded) Tuesday 25 February 2025, 4–5.30pm Unpicking and supporting the requirements of the EYFS curriculum and Development Matters Developing historical and chronological understanding in EYFS as part of Understanding the world Progression and transition from EYFS to Key Stage 1 Ensuring coherence: how to start developing concepts Making use of the local history on your doorstep for EYFS and KS1 Accessing resources and support for EYFS Suggested gap task: Fact finding and liaison. Compulsory gap task: Add to your reflection diary for the programme reflecting on current EYFS practice. Session 5: Curriculum and practice at Key Stage 1 (Live and recorded) Monday 3 March 2025, 4pm–5.30pm Unpicking and supporting the requirements of the National Curriculum for KS1 Progression: building upon transition from EYFS What do KS1 require before KS2? Ensuring coherence: further developing the school’s chosen substantive concepts How to develop disciplinary concepts Developing appropriate chronological understanding in KS1 Enhancing and engaging children’s knowledge and retention through enquiry The use of working walls in KS1 to support learning Accessing resources and support for KS1 Suggested gap task: Check your KS1 curriculum for coverage and progression, building upon what they have learnt in EYFS. Compulsory gap task: Add to your reflection diary for the programme reflecting on KS1 practice in your setting. Session 6: Curriculum and practice at Key Stage 2 (Live and recorded) Tuesday 11 March 2025, 4pm–5.30pm Unpicking and supporting the requirements of the National Curriculum for KS2 How to incorporate local history with progression in KS2 What do we want the children in Year 6 to leave with? Developing appropriate chronological understanding in KS2 Preparing for transition to Key Stage 3 Ensuring coherence: building upon the school’s chosen concepts for progression What the HA can do to support the teaching of KS2 units? Resources and support for KS2 Suggested gap task: Check your KS2 curriculum for coverage and progression, building upon what they have learnt in EYFS and KS1. Compulsory gap task: Add to your reflection diary for the programme reflecting on KS2 practice in your setting. Session 7: Approaching sensitive issues in history (Live and recorded) Tuesday 18 March 2025, 4pm–5.30pm What do we mean by diversity in history and why is it important? How to ensure a wider diversity in your history teaching Barriers to making the curriculum more diverse and how to overcome them Approaches to sensitive issues in history lessons, including: - Refugees and migration history - War - Climate change Suggested gap task: Consider opportunities for increasing diverse voices and raising climate issues in your curriculum. Compulsory gap task: Add to your reflection diary for the programme considering how you might address the sensitive or current issues raised in this session. Session 8: Interim review meeting (Live attendance) Tuesday 25 March 2025, 4pm–5.30pm A review session allowing subject leaders to reflect upon their progress so far Opportunity to respond to suggestions, clarify information, or raise issues from the previous sessions Time to ask questions, share good practice or recommended resources with the rest of the cohort Suggested gap task: Time to follow up on anything raised in this session or to complete any previous tasks, following clarification and inspiration from this session. Compulsory gap task: Add to your reflection diary for the programme, reflecting on your priorities and actions using suggestions from the presenter or other delegates. Session 9: Assessment and evidence (Live and recorded) Wednesday 30 April 2025, 4pm–5.30pm Assessment and expectations A word about writing Triangulating the evidence What to look for in a work scrutiny Suggested gap task: Conduct a work scrutiny on one aspect to check across the school, in conjunction with a focused pupil voice on the same aspect. Compulsory gap task: Add to your reflection diary considering how you will conduct a work scrutiny and what you will focus on – or, if relevant, reflect on what you discovered and how you will address any issues. Session 10: Final meeting (Live attendance) Wednesday 14 May 2025, 4pm–5.30pm Following up any requests arising from the interim meeting (Session 8) Discussion or clarification of any issues arising from previous sessions Discussion of priorities, next steps and any issues Sharing ideas for enthusing others and leading staff meetings: “What worked for me?” Communicating with headteachers, governors, colleagues and parents Are you ready for the HA Quality Mark? Suggested gap task: Identifying your school’s next steps Compulsory gap task: Complete your final piece in your reflection diary.
Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.
This qualification consists of 2 mandatory components. Learners must complete both the Non-Calculator and Calculator written examinations. The assessments will assess a learner’s representing, analysing, and interpreting skills using numbers, geometry, and statistics in realistic contexts. To achieve an equivalent to GCSE grade C or 4. The qualification is awarded by Highfield OFQUAL-regulated and nationally recognised. Learn about the Functional Skills Qualification in Mathematics at Level 2 Our rolling 12-week course, via live webinar with a dedicated tutor, is designed to discover your weakness and build on those, to enable you to achieve success in Maths to allow you to progress your career in the direction you want. Every Wednesday 4pm – 6pm with full resources and practice papers – you will succeed. As part of one of our apprenticeship courses – This course could be government funded – so ask for more information. Course Dates Every Wednesday 4pm – 6pm 12 week rolling course Costs £350.00 per person (inc. VAT) Any additional resits of exams are charged at £30 each.
Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators and system integrators responsible for designing and implementing vRealize Automation Overview By the end of the course, you should be able to meet the following objectives: Describe the vRealize Automation architecture and use cases in cloud environments Manage vRealize Automation entities on VMware and third-party virtual and cloud infrastructures Configure and manage Cloud Accounts, Projects, Flavor Mappings, Image Mappings, Network Profiles, Storage Profiles, Volumes, Tags, and Services Create, modify, manage, and deploy Cloud Templates Connect to a Kubernetes Cluster and manage namespaces Customize services and virtual machines with cloudConfig Configure and manage the Service Broker Configure and manage ABX actions, custom properties, event broker subscriptions, and vRealize Orchestrator workflows Integrate with vRealize Orchestrator Install vRealize Automation with Lifecycle Configuration Manager Describe Cloud Automation Services (Cloud Assembly and Code Stream). Integrate Cloud Assembly with Terraform and SaltStack Use logs and CLI commands to monitor and troubleshoot vRealize Automation During this five-day course, you focus on installing, configuring, and managing VMware vRealize© Automation?. You learn about how vRealize Automation can be used to automate the delivery of virtual machines, applications, and personalized IT services across different data centers and hybrid cloud environments. The course covers how to manage both on-premise systems and cloud services. The course covers how vRealize Automation Service Broker can aggregate content in native formats from multiple clouds and platforms into a common catalog. This course also covers interfacing vRealize Automation with other systems using VMware vRealize© Orchestrator? and how to use vRealize Automation to manage Kubernetes systems and leverage other systems. The course also covers integrating with Terraform and using SaltStack as a configuration management tool. Course Introduction Introductions and course logistics Course objectives vRealize Automation Overview and Architecture Describe the purpose and functionality of vRealize Automation Describe the vRealize Automation architecture Describe the use of VMware Workspace ONE© AccessTM Describe the relationship between Kubernetes clusters, containers, and vRealize Automation services Describe CLI commands for vRealize Automation 8 cluster management Describe Cloud Assembly Describe Service Broker Describe Code Stream Installing vRealize Automation List the different vRealize Automation deployment types Describe the purpose of vRealize easy installer Describe the vRealize Automation installation process Authentication and Authorization Identity the steps involved in integrating Workspace One with Active Directory Describe features of Workspace One Describe the user roles available in vRealize Automation Identify the key tasks performed by each user role Define custom roles Configure branding and multitenancy Basic Initial Configuration Quickly create a basic configuration with a cloud account, cloud zone, project, flavor mapping, and image mapping. VMware Cloud Templates Configure and deploy a basic cloud template Create cloud templates that can run on any cloud Use cloudConfig to run commands, install software, and create users Use YAML for inputs, variables, and conditional deployments Tags and Storage Configuration Configure tags Describe different types of tags Manage tags Configure storage profiles Use tags and storage profiles Integrating NSX-T Data Center List the capabilities and use cases of NSX-T Data Center Describe the NSX-T Data Center architecture and components Integrate NSX-T Data Center with vRealize Automation List the supported network profiles in vRealize Automation Use NSX-T Data Center components to design a multitier application Cloud Template Identify the network and security options available in design canvas Create and manage on-demand networks and security groups Configure NSX-T day 2 actions Integrating with Public Clouds Configure and use VMware Cloud Foundation accounts Configure and use an AWS cloud account Configure and use an Azure cloud account Configure and use a Google Cloud Platform cloud account Using Service Broker for Catalog Management Release a VMware Cloud Template? Define content source and content sharing Define Service Broker policy enforcement Use custom forms for catalog items vRealize Automation Extensibility Describe Extensibility Use event topics Create a subscription Call a vRealize Orchestrator workflow Create ABX actions Using Code Stream Introduction to Code Stream The CI/CD process Integrate GitLab with Code Stream and Cloud Assembly Use Code Stream to install software Using Terraform Integrate Cloud Assembly with Terraform Use Terraform with a VMware Cloud Template Use Terraform with Code Stream Using Kubernetes Clusters Introduction to Kubernetes Connect to an existing Kubernetes Cluster Integrate VMware Tanzu? Grid Integrated Edition Create a Supervisor Namespace as a catalog item Using SaltStack for Configuration Management Introduction SaltStack with vRealize Automation Use SaltStack for software deployment Use SaltStack for configuration management Use SaltStack with event-driven orchestration vRealize Automation Troubleshooting and Integration Location of logs Using Activity Monitoring deployment history Basic troubleshooting CLI commands Collecting logs (VAMI console) Integration with VMware vRealize© Log Insight? Integration with vRealize Operations Migrating vRealize Automation 7.x to 8
Duration 5 Days 30 CPD hours This course is intended for System administrators and system integrators responsible for designing, implementing, and managing VMware Aria Automation Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Aria Automation architecture and use cases in cloud environments Describe the key services of VMware Cloud Automation Services⢠Manage VMware Aria Automation entities on VMware and third-party virtual and cloud infrastructures Install VMware Aria Automation with VMware Aria Suite Lifecycle Configure and manage cloud accounts, projects, flavor mappings, image mappings, network profiles, storage profiles, volumes, tags, and services Create, modify, manage, and deploy VMware Aria Automation Templates Customize services and virtual machines with cloudConfig and cloudbase-init Configure and manage VMware Aria Automation Consumption Configure and manage ABX actions, custom properties, event broker subscriptions, and VMware Aria Automation Orchestrator workflows Connect to a Kubernetes cluster and manage namespaces Use VMware Aria Automation Config to configure and deploy systems Use logs and CLI commands to monitor and troubleshoot VMware Aria Automation During this five-day course, you focus on installing, configuring, and managing VMware Aria Automation 8.10? on-premises systems. You learn how it can be used to automate the delivery of virtual machines, applications, and personalized IT services across different data centers and hybrid cloud environments. The course covers how VMware Aria Automation Consumption? can aggregate content in native formats from multiple clouds and platforms into a common catalog.This course also covers interfacing VMware Aria Automation with other systems using VMware Aria Orchestrator and how to use VMware Aria Automation to manage Kubernetes systems and leverage other systems. In this course, you will use VMware Aria Automation Config? as a configuration management tool. Course Introduction Introductions and course logistics Course objectives VMware Aria Automation Overview and Architecture Describe the purpose and functionality of VMware Aria Automation Identify the key services offered by VMware Aria Automation Describe the VMware Aria Automation architecture Describe the use of VMware Workspace ONE Access? Describe the relationship between Kubernetes clusters, container, and VMware Aria Automation services Installing VMware Aria Automation List the different VMware Aria Automation deployment types Describe the purpose of Easy Installer Describe the VMware Aria Automation installation process Authentication and Authorization Identify the steps to integrating Workspace ONE© Access with Active Directory Describe the features of Workspace ONE Access Describe the user roles available in VMware Aria Automation Identify the key tasks performed by each user role Define custom roles Configure branding and multitenancy Basic Initial Configuration Create a basic configuration with a cloud account, cloud zone, project, flavor mapping, and image mapping VMware Aria Automation Templates Configure and deploy a basic VMware Aria Automation template Create a VMware Aria Automation template that can run on any cloud Use cloudConfig and cloudbase-init to run commands, create users, and install software Use YAML for inputs, variables, and conditional deployments Tags Configure tags Describe functions of tags Manage tags Storage Configuration Configure storage profiles Use tags and storage profiles Integrating NSX With VMware Aria Automation List the capabilities and use cases of VMware NSX© Describe the NSX architecture and components Integrate NSX with VMware Aria Automation List the supported network profiles in VMware Aria Automation Use the NSX components to design a multitier application with VMware Aria Automation Templates Identify the network and security options available in design canvas Create and manage on-demand networks and security groups Configure NSX Day 2 actions Integrating with Public Clouds Configure and use VMware Cloud Foundation? accounts Integrate VMware Cloud Director? account Configure and use an AWS cloud account Configure and use an Azure cloud account Configure and use a Google Cloud Platform cloud account Integrate VMware Cloud on AWS cloud account Using VMware Aria Automation Consumption Release a VMware Aria Automation template Define content source and content sharing Define VMware Aria Automation policy enforcement Use custom forms for catalog items VMware Aria Automation Extensibility Describe VMware Aria Automation extensibility Use event topics Create a subscription Call a VMware Aria Automation Orchestrator workflow Create ABX actions Using Kubernetes Clusters Introduction to Kubernetes Connect to an existing Kubernetes Cluster Create a VMware Aria Automation template with Kubernetes components Using VMware Aria Automation Config for Configuration Management Describe VMware Aria Automation Config Use VMware Aria Automation Config for software deployment Use VMware Aria Automation Config for configuration management Use VMware Aria Automation Config with event-driven orchestration VMware Aria Automation Troubleshooting and Integration Demonstrate how to monitor deployment history Demonstrate basic troubleshooting Execute CLI commands Explain how to collect logs Describe integration with VMware Aria Operations for Logs Describe integration with VMware Aria Operations
Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to:Identify the different types of tools and techniques availableApply change management successfullyReview what to look for when applying business case thinking to Root Cause AnalysisDevelop a process to systematically approach problems Problem determination skills cannot be acquired by reading a book. They mostly come from experience. After this course, you will have a general understanding of a structured problem determination approach, which you can then apply in your daily work. RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? Exercise 1a: Why is RCA important What is Root Cause? RCA Benefits and Approaches Exercise 1b: Why are multiple approaches important? Event and Casual Analysis Exercise 1c: Apply Event and Causal Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Exercise 1D: Prepare for Case Study Section Summary and Conclusions Enhance Use of RCA Tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Exercise 2a: Apply Change Analysis Exercise 2b: Change Analysis Worksheet Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Exercise 2b: Apply 5 Why?s Sequence-of-Events Exercise 2b: Worksheet Tool: Cause and Effect Exercise 2c: Apply Cause and Effect Exercise 2c: Cause and Effect Worksheet Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Exercise 2D: Apply Fault Tree Analysis Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Exercise 2E: Apply FMEA Tool: Design / Application Review Exercise 2d: Apply Design/Application Review Section summary & conclusions Problem Resolution & Prevention Section Objectives The Secret of Solving Problems A Note about Statistical Control A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Exercise 3A: Problem as IGOE Exercise 3A: IGOE Template Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Exercise 3B: Apply Lean Six Sigma Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN) What is Business Process Modeling Notation (BPMN)? Benefits of BPMN Basic Components of BPMN Exercise 3C: Use BPMN to Document a Current State Technique: Business Process Maturity Model Five Levels of Maturity Exercise 3D: Appraise Business Process Maturity Level Section Summary and Conclusions Capability Improvement for RCA Section Learning Objectives Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Exercise 4A: Apply RCA to RCA Process Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey Exercise 4B: Apply Strengths, Weakness, Opportunities and Threats (SWOT) to RCA SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? Awareness of the need for change Desire to participate and support the change Knowledge on how to change Ability to implement required skills and behaviors Reinforcement to sustain the change Exercise 4C: Create an Ability Checklist The ADKAR Model: Reinforcement Exercise 4D: Find two examples of how ADKAR will be different Section Summary and Conclusions Course Summary & Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Exercise 5A: Creating Action Plans Resource Guide Questions Additional course details: Nexus Humans BA17 - Advanced Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA17 - Advanced Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.