Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers IT Managers and Administrators Records Managers System Developers IT Security specialist Anyone who builds and develops IT systems Overview Critical data protection concepts and practices that impact IT Consumer data protection expectations and responsibility How to bake privacy into early stages of IT products and services for cost control, accuracy and speed-to-market How to establish data protection practices for data collection and transfer How to preempt data protection issues in the Internet of Things How to factor data protection into data classification and emerging tech such as cloud computing, facial recognition and surveillance How to communicate data protection issues with partners such as management, development, marketing and legal The Principles of Privacy in Technology training is the how to course on privacy and data protection practices in the development, engineering, deployment and auditing of IT products and services. Those taking the course will develop an understanding of privacy-related issues and practices in the context of the design and implementation of information and communication technologies and systems. The training is based on the body of knowledge for the IAPP?s ANSI accredited Certified Information Privacy Technologist (CIPT) certification program. Fundamentals of information privacy Reviewing the modern history of privacy Foundational privacy concepts Data protection roles and fair information practices Exploring the impacts of privacy and data protection regulations on information management Privacy in the IT environment Compliance requirements IT risks Stakeholder privacy expectations Differentiating between privacy and security Core privacy concepts Foundational elements for embedding privacy in IT Common privacy principles Data protection by design and default Privacy considerations in the information life cycle Privacy considerations throughout the stages of the information life cycle Privacy in systems and applications Examining the risks inherent in the IT environment and options for addressing them Identity and access management Credit card information and processing Remote access BYOD and telecommuting Data encryption Additional privacy-enhancing technologies in the enterprise environment Privacy techniques Strengths and weaknesses of authentication techniques Using identifiers Privacy by design Online privacy issues Unique challenges that come from online privacy issues Laws and regulations Online threats Social media E-commerce Tracking technologies Web security protocols Technologies with privacy considerations Privacy considerations associated with a variety of technologies Cloud computing Wireless IDs Location-based services ?Smart? technologies Video/data/audio surveillance Biometric recognition
ICA Advanced Certificate in Business Compliance The ICA Advanced Certificate in Business Compliance has been specifically designed for those working outside financial services. The need for guidance and training in meeting regulatory requirements extends to many industry sectors including oil and gas, aerospace, pharmaceuticals, telecoms, and manufacturing. This course will enable practitioners working in areas such as these to gain knowledge of the essentials of compliance in a practical business context as well as understand the roles of both the compliance function and compliance professionals. The Advanced Certificate will develop the compliance/risk management knowledge and skills of individuals and thereby help to enhance the overall reputation and performance of their firms. Benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Upon successful completion of this course, students will be awarded the ICA Advanced Certificate in Business Compliance and will be able to use the designation - Adv.Cert(Bus.Comp). This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. What will you learn? The context of compliance and its origins Building an effective control framework The skills needed to be an effective compliance professional Risk management, alert systems and investigations Managing financial crime risk Creating competitive advantage How will you be assessed? Assessed by a one-hour, question-based exam and one research-based assignment
ICA Advanced Certificate in Managing Fraud This intermediate-level course is aimed at those already working within fraud risk management who wish to enhance their knowledge and skills as well as those who are new to the discipline. It provides a comprehensive understanding of fraud threats, how to formulate an effective strategy to prevent these threats and how to manage the response when they occur. You will learn how to implement key fraud management strategies at your firm to manage the risk to your business. The course also explores international fraud management best practice and anti-fraud frameworks. There are many benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Students who successfully complete this course will be awarded the ICA Advanced Certificate in Managing Fraud and will be able to use the designation- Adv.Cert(Fraud) This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. What will you learn? International context Global anti-fraud frameworks Understanding risks The 'Fraudster' Formulating an effective counter-fraud strategy Managing the response to fraud The future of fraud How will you be assessed? Assessed by a one-hour, question-based exam and one research-based assignment
Duration 3 Days 18 CPD hours This course is intended for The ITMLE Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers). Overview Developed by an experienced CIO, and then vetted by a board of senior industry executives, ITMLE certifies that those who successfully complete the ITMLE Final Exam bring credible and validated industry knowledge to the organizations they serve appropriate to a senior-level IT executive. This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (about 40 people or less) with additional tools to help maximize their business impact. Knowledge, Roles, Methodology, and Change Thinking Like a CIO IT?s (and Your) Four Roles in the Organization Living in a Waterfall, Agile, Wagile World IT as an Agent of Change Process, Productivity, and Governance IT Strategic Planning and Thinking IT and Organizational Productivity IT and Data Governance Innovation, Staff Growth, and Negotiation Fostering IT Innovation Coaching, Mentoring, and Team Development IT Project and Vendor Negotiating
Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Security administrators Security consultants Network administrators System engineers Technical support personnel Channel partners and resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Define the use and placement IDS/IPS components. Identify Snort features and requirements. Compile and install Snort. Define and use different modes of Snort. Install and utilize Snort supporting software. Securing Cisco Networks with Open Source Snort (SSFSNORT) v3.0 is a 4-day course that shows you how to deploy Snort© in small to enterprise-scale implementations. You will learn how to install, configure, and operate Snort in Intrusion Detection System (IDS) and Intrusion Prevention System (IPS) modes. You?ll practice installing and configuring Snort, utilize additional software tools and define rules to configure and improve the Snort environment, and more. The course qualifies for 32 Cisco Continuing Education credits (CE) towards recertification.This course will help you:Learning how to implement Snort, an open-source, rule-based, intrusion detection and prevention system. Gain leading-edge skills for high-demand responsibilities focused on security. Module 1: Detecting Intrusions with Snort 3.0 History of Snort IDS IPS IDS vs. IPS Examining Attack Vectors Application vs. Service Recognition Module 2: Sniffing the Network Protocol Analyzers Configuring Global Preferences Capture and Display Filters Capturing Packets Decrypting Secure Sockets Layer (SSL) Encrypted Packets Module 3: Architecting Nextgen Detection Snort 3.0 Design Modular Design Support Plug Holes with Plugins Process Packets Detect Interesting Traffic with Rules Output Data Module 4: Choosing a Snort Platform Provisioning and Placing Snort Installing Snort on Linux Module 5: Operating Snort 3.0 Start Snort Monitor the System for Intrusion Attempts Define Traffic to Monitor Log Intrusion Attempts Actions to Take When Snort Detects an Intrusion Attempt License Snort and Subscriptions Module 6: Examining Snort 3.0 Configuration Introducing Key Features Configure Sensors Lua Configuration Wizard Module 7: Managing Snort Pulled Pork Barnyard2 Elasticsearch, Logstash, and Kibana (ELK) Module 8: Analyzing Rule Syntax and Usage Anatomy of Snort Rules Understand Rule Headers Apply Rule Options Shared Object Rules Optimize Rules Analyze Statistics Module 9: Use Distributed Snort 3.0 Design a Distributed Snort System Sensor Placement Sensor Hardware Requirements Necessary Software Snort Configuration Monitor with Snort Module 10: Examining Lua Introduction to Lua Get Started with Lua
Duration 2 Days 12 CPD hours This course is intended for The audience for this course includes professionals who are new to Looker who are interested in leveraging Looker for data analysis, visualization, and reporting. The course is designed for individuals seeking to gain a comprehensive understanding of Looker's functionalities and apply these skills in their organizations to drive data-driven decision-making. Overview This course combines expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our expert facilitator, you'll explore and gain: Comprehensive understanding of Looker's platform: Gain a solid foundation in Looker's key features, functionality, and interface, enabling you to navigate and utilize the platform effectively for your data analysis and visualization needs. Mastery of LookML and data modeling: Develop proficiency in Looker's unique data modeling language, LookML, to create customized and efficient data models that cater to your organization's specific requirements. Expertise in creating insightful Explores: Learn to build, customize, and save Explores with dimensions, measures, filters, and calculated fields, empowering you to analyze your data and uncover valuable insights. Proficiency in dashboard design and sharing: Acquire the skills to design visually appealing and informative dashboards, share them with different user roles, and schedule exports to keep stakeholders informed and up-to-date. Enhanced content organization with folders and boards: Understand how to effectively use folders and boards to organize, manage, and discover content within Looker, making it easily accessible for you and your team. Optional: Advanced visualization techniques for impactful storytelling: Master advanced visualization techniques, including customizations with HTML, CSS, and JavaScript, and interactive visualizations using Looker's API, to create compelling data stories that resonate with your audience. Discover the power of data analytics and visualization with our hands-on, two-day introductory course Looker Bootcamp: Analyzing and Visualizing Data with Looker. Designed for professionals who want to unlock valuable insights from their data, this immersive training experience will guide you through Looker's cutting-edge features and provide you with the essential skills to create engaging, interactive, and insightful reports and dashboards. Our experienced trainers will take you on a journey from the fundamentals of Looker and its unique data modeling language, LookML, to advanced visualization techniques and content organization strategies, ensuring you leave the course equipped to make data-driven decisions with confidence. Throughout the course, you will have the opportunity to participate in practical exercises and workshops that will help you apply the concepts and techniques learned in real-world scenarios. You will explore the potential of Looker's Explores, dive into LookML's capabilities, and master the art of dashboard design and sharing. Learn how to organize and manage your content with folders and boards and harness the power of advanced visualization techniques to make your data come alive. Getting Started with Looker Overview of Looker and its key features Navigating the Looker interface Looker terminology and basic concepts Connecting to Data Sources Setting up and managing data connections Exploring database schemas Understanding LookML: Looker's data modeling language Creating and Customizing Explores Building and customizing Explores Adding dimensions, measures, and filters Creating calculated fields Saving and organizing Explores Data Visualization Creating visualizations using Looker's visualization library Customizing chart types, colors, and labels Displaying visualizations in dashboards Introduction to Looker's API for custom visualizations Advanced Explores and LookML LookML refresher and best practices Creating derived tables and data transformations Managing access controls and data permissions Organizing and Sharing Content with Folders and Boards Introduction to folders and boards in Looker Creating and managing folders for organizing content Setting up boards for easy content discovery Sharing folders and boards with different user roles and permissions Dashboard Design and Sharing Best practices for dashboard design Adding, arranging, and resizing visualizations Scheduling and exporting dashboard data Advanced Visualization Techniques Customizing visualizations with HTML, CSS, and JavaScript Creating interactive visualizations using Looker's API Integrating Looker visualizations with other tools Hands-on Workshop and Project Participants work on a guided project to apply the skills learned Trainer provides individual support and guidance Project Presentations, Q&A, and Training Wrap-up Additional course details: Nexus Humans Looker Bootcamp: Analyzing and Visualizing Data with Looker (TTDVLK02) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Looker Bootcamp: Analyzing and Visualizing Data with Looker (TTDVLK02) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is intended for Information workers, IT Professionals and Developers. Students should have an existing working knowledge of either Microsoft Dynamics 365 or Microsoft Dynamics CRM. Overview Understand the features and tools that exist in Microsoft Dynamics 365 for Customizers Be aware of integrating complimenting Microsoft products such as SharePoint, Skpe for Business and Exchange Undertake and carry out the initial setup and configuration required in a Microsoft Dynamics 365 deployment Design and configure a comprehensive Security model using the inbuilt tools in Microsoft Dynamics 365 Customize the Dynamics 365 schema by creating custom Entities, Fields and Relationships Design custom Information Forms, Quick View Forms, Quick Create Forms and System Views Create System Charts, Dashboards and Interactive Experience Dashboards Create and manage Business Rules using the Business Rule Designer Plan, design and implement best practice Workflow, Business Process Flows and Custom Actions Be able to apply best practice methodology using Unmanaged and Managed Solutions to deploy Microsoft Dynamics 365 customizations and patches This course provides students with a detailed hands-on experience of setting up, customizing, configuring and maintaining the CRM components of Microsoft Dynamics 365. Attendees of this course will gain an in-depth understanding of the Dynamics 365 security model, learn how to customize the Dynamics 365 framework, create and maintain powerful workflows and business process flows and use solutions to package and deploy customizations across multiple Dynamics 365 environments. The course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments. Introduction Getting familiar with the versions of Microsoft Dynamics CRM\365 Get acquainted with the Dynamics 365 framework Review the Dynamics 365 interfaces, devices and apps Understand the tools for Dynamics 365 customizers A brief overview of Solutions Understand the differences between Dynamics 365 organisations and environments Review further reading and resources Set up the lab environment - Acme Enterprises Event Management Solution Initial Setup and Configuration An introduction to Dynamics 365 online setup An introduction to Dynamics 365 on premise setup Review the System Settings area Understand how to configure Auto Save Settings Understand how to configure Format Settings Understand how to configure Email Settings Understand how to configure Skype Integration Understand how to configure SharePoint Integration Security Design and configure Business Units Configure Security Roles Manage Users and Teams Implement Access Teams Configure Hierarchy Security Creating and Managing Entities Introduction to the Dynamics 365 schema Review the different Entity Types Create new Custom Entities Managing Entity Ownership Managing Entity Properties Custom Entity Security Review Entities and Solutions Customizing Fields Introduction to Field Customization Understand the different Field Types Review Field Formats Create a new Field Review Fields and Solutions Implement a Calculated Field Configure Field Level Security Customizing Relationships and Mappings Introduction to Relationships Review the different Relationship Types Create a Relationship Review Relationships and Solutions Understand Relationship Behavior Implement a Hierarchy Relationship Configure Field Mappings Customizing Forms, Views and Visualizations The process to create a new Form Review the different Form types Using the Form Designer Customizing the Main, Quick View and Quick Create Forms Configure Form Security Review the different View types Customizing System Views Customizing System Charts and Dashboards Workflows, Business Process Flows and Custom Actions Introduction to Processes Workflow Business Process Flows Custom Actions Solution Management An introduction to Solution Management How to add and administer components in a Solution The differences between unmanaged and managed Solutions How to export and import a Solution How to set Managed Properties for a Solution What happens when you delete a Solution How to Clone a Solution Patch How to Clone a Solution
Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Examine components, protocols, and variables that influence selection of the design and sizing of a PCCE deployment Identify concepts necessary to create CCE system design specifications and deployment plans Configure an advanced VXML application implementing DB lookup functionality and digit collection; use Call Studio and CCE Scripting tools to present call data collected from the caller to the gent desktop Discover how to install CCE software Administer CA signed security certificates to support the successful addition of a PCCE site Identify the tasks associated with adding Remote Site functionality to the PCCE environment Discuss integration of the CUIC, LiveData, and Finesse reporting environments Configure the PCCE Dial Plan end-to-end, incorporating the use of Cisco Unified Border Element (CUBE), Cisco Unified SIP Proxy (CUSP), Cisco Virtualized Voice Browsers (VVBs), Voice XML (VXML) Gateways (GW), and Significant Digits Examine concepts necessary to create CCE system design specifications and deployment plans Create a series of routing scripts using PCCE Configure Single sign-on for Unified CCE The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2?3 solution support. The focus is on Day 1 support for a new CCE deployment. Planning a Cisco Packaged Contact Center Enterprise Deployment Packaged CCE Component Overview Call Flows Review Staging a Packaged CCE Deployment PCCE Deployment Planning and System Design Specification Software Compatibility and OS Requirements Preparing CCE Software for Installation General Considerations and System Requirements Active Directory Considerations Administering Security Certificates Security Certificate Overview Install and Configure Certificate Authority Introducing the Packaged CCE Integration Wizard PCCE Inventory and Service Accounts Run the PCCE Wizard Adding a Site to Packaged CCE Adding a Site to Packaged CCE PCCE Remote Site Overview Remote Site Security Certificate Considerations Integrating Cisco Unified Intelligence Center, LiveData, and Finesse Compare Real Time vs. Live Data Complete Cisco Unified Intelligence Center Integration Personalizing the Packaged CCE Dial Plan CCE Dial Plan Components Ingress Gateway and Cisco Unified Border Element Dial Plans Configuring to Validate Deployment Configuring to Validate Deployment Confirm Configuration Readiness Cisco Unified Communications Manager Administration Scripting for Packaged Contact Center Enterprise Configure Script Editor Use Microapps Configuring Single Sign-On SSO Overview Configure SSO Prerequisites Additional course details: Nexus Humans Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL© 4 Foundation certification and who want to prepare for ITIL© 4 Foundation exam. Overview By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL© Practices, and the new Service Value Chain that incorporate the core of ITIL© version 4. ITIL© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL© 4. This course will earn you 21 PDUs. This class includes an exam voucher. 1 - ITIL 4 OVERVIEW Introduction to ITIL Key Concepts of ITIL 2 - The ITIL Framework The Four Dimensions of Service Management The ITIL Service Value System 3 - The ITIL Guiding Principles Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep It Simple and Practical Optimize and Automate 4 - THE ITIL SERVICE VALUE SYSTEM (SVS) Governance The Service Value Chain Continual Improvement 5 - Key ITIL Practices Continual Improvement Service Level Management Change Control Incident Management Service Request Management Service Desk Problem Management 6 - Other ITIL Practices General Management Practices Service Management Practices Technical Management Practices
Duration 4 Days 24 CPD hours This course is intended for System administrators System engineers Migration engineers Migration architects Overview By the end of the course, you should be able to meet the following objectives: Describe core VMware HCX use cases and common triggers for mobility Describe the core components and features of VMware HCX Describe a real-life example of a VMware HCX project Identify all major Cloud Providers offering and supporting VMware HCX Describe the features of VMware HCX services Explain the different deployment types for VMware HCX and choose the correct components to deploy for a particular use case Understand the resource, network, and VMware ESXi⢠and VMware vCenter requirements for VMware HCX Install and configure VMware HCX Understand, deploy, and manage the HCX Service Mesh Understand Network Extension and Traffic Engineering Create Network Extension and enable Mobility Optimized Networking Understand WAN Optimization Understand the different migration types and be able to choose the best one for different applications and workloads Incorporate VMware HCX into a disaster recovery strategy Design a VMware HCX deployment for different use cases Manage the lifecycle of VMware HCX This four-day course gives you knowledge and practical exercises sufficient to manage VMware HCX© and to migrate virtual machines using VMware HCX. The course focuses on configuration and management of VMware HCX. The course equips system administrators with the knowledge, skills, and abilities to achieve competence in migrating virtual machines. Course Introduction Introductions and course logistics Course objectives Introduction to VMware HCX Describe workload mobility challenges that VMware HCX addresses Recognize use cases for VMware HCX Identify all major Cloud providers offering and supporting VMware HCX HCX Services and Deployment Types Describe the functions of VMware HCX components Recognize the services provided by VMware HCX Recognize when to use different deployment types for VMware HCX Be able to choose which components to install and configure for a different VMware HCX service HCX Deployment Identify the resource, network, and ESXi/VMware vCenter server requirements for VMware HCX Understand the VMware vCenter user roles and access requirements Describe the installation workflow Install, activate, and configure VMware HCX manager Understand the compute and network profile requirements for VMware HCX and its services Create site pair, compute, and network profiles Describe and manage the HCX Service Mesh Create and configure a HCX Service Mesh Network Extension Describe network extension use case and benefits Compare the HCX-Network extension service with other solutions Examine Network Extension capabilities and topology Create a Network Extension Describe network traffic packet flow Describe Mobility Optimized Networking Enable Mobility Optimized Networking Describe the TCP Flow Conditioning and Application path resiliency feature of VMware HCX Recognize the key benefits of TCP flow conditioning and Application path resiliency Describe WAN optimization Workload Mobility Describe different migration types Recognize the limitation of each migration method and consideration when planning a migration Understand Bulk and Replication Assisted VMware HCX© vMotion© migration methods Migrate a VM using Bulk migration Describe cold and vMotion migration method Migrate a VM using HCX vMotion migration Examine non VMware vSphere© workload migration Migrate a VM using an OS assisted migration method Business Continuity and Disaster Recovery Examine disaster recovery concepts Describe disaster recovery networks Plan and create disaster recovery networks Describe VM protection operations Protect, recover, and test recovery and reverse replication of a VM Understand VMware HCX and SRM integration and value HCX Lifecycle Management Backup and restore the VMware HCX manager Locate and access VMware HCX logs Troubleshoot VMware HCX Plan for VMware HCX manager and component updates Customer Design Scenarios Design a VMware HCX deployment Choose workload mobility methods for the migration Discuss customer requirements and proposed design Discuss components, services, and migration methods for the scenario