Are you looking to elevate your professional skills to new heights? Introducing our Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5! QLS Endorsed Course: Course 01: Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 CPD QS Accredited Courses: Course 02: Safeguarding Vulnerable Adults Level 3 Course 03: Adult Nursing Training Course 04: Domiciliary Care Support Worker Course 05: Health and Social Care Management Course 06: End of Life Care Course Course 07: Mental Health Awareness Certificate Course 08: Observation Skills for Carers Course 09: Dementia Awareness Course 10: Anaphylaxis & BLS Course 11: Care Planning and Record Keeping | Health & Safety Online Course Course 12: Basic Cardiac (Heart) Care Course 13: Family Support Worker Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of Safeguarding Vulnerable Adults. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 today and seize the opportunity to stand out in your career. Enrol in Safeguarding Vulnerable Adults Training now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a free Premium QLS Endorsed hard copy certificate & 11 free CPD Accredited PDF Certificate, titled 'Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5'. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included
The Care Certificate is a one-day, instructor led course in a fully equipped training room. We use a mixture of training methods such as hands on activities, group discussion, games and the use of equipment / technology to cover the different learning styles of the individual. Learners will develop their knowledge, skills and understanding around the 15 care standards. Each of the 15 standards have specific learning outcomes and assessment criteria. The Care Certificate provides care staff with the fundamental skills to provide a quality, safe and effective service. The course covers manual handling of people and objects which is a full day course using equipment. Understand what is meant by the term ‘Dementia’ Different types of dementia Signs and symptoms of dementia Understand how you can support people living with dementia and the techniques / resources that can be used Understanding key legislation and policies Working in partnership and who to contact Directions Complete Care West Yorkshire Ltd. Somerset House, Sandal Castle Centre Asdale Road Wakefield WF2 7JE All training is carried out at our office (Somerset House, map is attached). Please note that we do not provide lunch so you will have to bring your own. Please do not park in the office car park as not all spaces belong to us. There is available parking in Asda and Aldi next door, or the public car park at eth side of Square Pizza Amenities Toilets
This course will explore what we mean when we say someone has dementia. The course will challenge you to think more about how we can best care for and support people with dementia.
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: What Is Dementia Module 2: The Brain Module 3: Types of Dementia Module 4: Strategies to Use with Clients with Dementia, and Dealing with Challenging Behaviour Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
24 Hour Flash Deal **100-in-1 Level 3 Diploma in Health and Social Care Mega Bundle** Level 3 Diploma in Health and Social Care Enrolment Gifts **FREE PDF Certificate** FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 3 Diploma in Health and Social Care package online with Studyhub through our online learning platform. The Level 3 Diploma in Health and Social Care bundle can help you improve your CV, impress potential employers, and stand out from the crowd. This Level 3 Diploma in Health and Social Care course provides complete 360-degree training. You'll get not one, not two, not three, but one hundred courses included. Plus, Studyhub's signature Forever Access means these courses are yours for as long as you want once you enrol. The course has been designed by our specialists to focus on career readiness, making you stand out. One-to-one assistance is also available if needed. In this exclusive bundle, you get: Step-by-step lessons One-to-one assistance from professionals Innovative exams to test your knowledge 24/7 customer support Top-class learning portal Unlimited lifetime access to all courses Digital Certificate, Transcript, and student ID included PDF certificate immediately after passing Original copies of your certificate and transcript the next working day Learn from the comfort of your home This bundle is one of the most prestigious training offerings at StudyHub, highly valued by employers. Created with one hundred premium courses, it aims to provide the best learning experience possible. Like all Study Hub's courses, this one is meticulously developed and well-researched. Each topic is divided into elementary modules, allowing students to grasp each lesson quickly. The course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card, you will get discounts on music, food, travel, clothes, etc. This bundle includes the following career-oriented courses: Course 01: Level 3 Diploma in Health and Social Care Course 02: Tenant Support in Social Housing: A Comprehensive Guide Course 03: Inclusive Communities: Disability Awareness and Inclusion Training Course 04: Child Protection in Education Course 05: Child Sexual Exploitation Awareness Diploma Course 06: Adult Nursing, Health & Social Care Training Course 07: Early Childhood Mental Health: Strategies and Interventions Course 08: Awareness and Understanding of Extremism & Terrorism Course 09: Environmental Science and Climate Change Dynamics Course 10: Exploring Disability Studies: Empowering Inclusivity Course 11: FGM Awareness & Prevention Training: Advocating for Change Course 12: Social Crime Awareness: Understanding and Prevention Course 13: Schizophrenia Awareness: Understanding and Supporting Mental Health Course 14: Restraint Awareness Course 15: Health Science Diploma Course 16: Crisis and Trauma Counselling in Early Childhood Course 17: Dementia Awareness and Prevention: Empowering Communities Course 18: The Purpose of Professional Boundaries: Ethical and Professional Practice Course 19: Adult Learning: A Comprehensive Guide for Educators Course 20: Navigating Duty of Care: Best Practices and Legal Framework in the UK Course 21: Counselling Children & Supporting Their Wellbeing Course 22: Diploma in Occupational Therapy Course 23: Deprivation of Liberty Safeguards Training Course 24: Coaching and Mentoring in Care Course 25: Positive Behaviour in Children and Youth Course 26: Structure and Overview of the Health and Social Care Sector Course 27: Advanced Parenting Skills Course 28: Vulnerability, Abuse & Safeguarding Course 29: Youth Work Diploma Course 30: Mental Health First Aid Certification Course 31: Child and Adolescent Counselling Course 32: Addiction & Mental Health Course 33: Child Protection Course 34: Community Care Worker Course 35: Caregiver - Diploma in Caregiving Course 36: Disability Assessor Training Course 37: Child Playwork Course 38: Child Neglect Awareness Certificate Course 39: Mandatory Training For Care Assistants & Care Staff Course 40: Diploma for Residential Childcare (England) Course 41: Family Support Worker Course Course 42: Diabetes Awareness Training Course 43: Domiciliary Care Training Course 44: Mental Health Awareness Course Online Course 45: Domestic Violence and Abuse Awareness Diploma Course 46: CPR Training Course 47: Home Based Childcarer Course 48: CPR/BLS and AED for Dental Nurse / Assistant Course Course 49: Online Course in Conservation Course 50: Dyslexia Course 51: ADHD Awareness Course 52: Post-Traumatic Stress Disorder (PTSD) Counselling Course 53: Epidemiology Certificate Course Course 54: Social Work Diploma Course 55: Community Health Worker Initial Certification Course 56: Diploma in Human Rights Course 57: Couples Therapy & Counselling Course 58: Cerebral Palsy Awareness Course 59: OCD Awareness Course 60: Paramedicine Study Course 61: Safeguarding Children Course 62: Mental Health and Psychiatry Training Course 63: Public Health Course 64: Observation Skills for Carers Course 65: Mental Health Support Worker Course 66: Professional Childminding Training Course 67: Baby Care, Child Care, Child Development and Nannying Course 68: Domestic Violence, Abuse Awareness and Risk Assessment Course 69: Phlebotomy Course 70: Substance Misuse Awareness Diploma Course 71: Child Psychology, Care and Development Course 72: Diploma in Safeguarding Vulnerable Adults Course 73: Mental Health Nursing Course 74: Arts Therapy and Therapeutic Art Course 75: Safeguarding and Counselling Course 76: Nursing - CPD Accredited Course 77: Psychological Wellbeing and Crisis Intervention Course 78: Applied Behaviour Analysis (ABA) and Cognitive Skills Training Course 79: Youth Work & Stress Management Techniques Course 80: Practice Nurse & Infection Control Training Course 81: Mental Health and Psychiatry - Medication and Therapeutic Principles Course 82: Autism Awareness Course 83: End of Life Care and Support Diploma Course 84: Learning Disability Nursing Training - CPD Approved Course 85: Understanding Learning Difficulties and Safeguarding Diploma Course 86: Safeguarding Health and Dignity for Vulnerable Adults Bundle Course 87: Dementia Care (Attitudes, Awareness and Prevention) Course 88: Child Care Course 89: Child and Adolescent Mental Health Course 90: Child Development and Care Course 91: Emergency Medical Technician: Ambulance Care Assistant Course 92: Speech and Language Therapy Course 93: Instant Pain Relief with Reflex Tapping: Reflexology Course 94: Resuscitation and Life Support: Vital Skills and Techniques Course 95: Suicide Intervention Skills Training: Supporting Mental Health Diploma Course 96: Duty of Candour in Healthcare: Ethical Practices and Legal Obligations Course 97: How to Save Children from Abuse Course 98: EDI in Adult Care Course 99: Pregnancy Care Course 100: Communication Skills in Health and Social Care CPD 1000 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in Health and Social Care training is suitable for: Students Recent graduates Job Seekers Individuals already employed in the relevant sectors wishing to enhance their knowledge and expertise This Diploma doesn't have a formal qualification. To get qualified, you have to join: Level 3 NVQ Health and Social Care Certificate Level 4 NVQ Health and Social Care RQF Health and Social Care Level 3 Level 5 NVQ Health and Social Care Certificate Level 2 NVQ Health and Social Care Certificate A Level Health Social Care Certificate Level 4 NVQ Health and Social Care QCF Level 2 Health and Social Care Certificate Health and Social Care Level 3 QCF Level 3 Health and Social Care Certificate RQF Health and Social Care Certificate Level 3 Diploma in Adult Care (RQF) Level 2 RQF Health and Social Care Certificate Level 5 NVQ Health and Social Care Management Certificate in Management for Level 5 NVQ Health and Social Care or QCF Level 3 NVQ Health and Social Care Certificate NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NVQ Level 3 Mental Health Requirements To participate in this Level 3 Diploma in Health and Social Care course, all you need is: A smart device A secure internet connection A keen interest in Health and Social Care Career path You will be able to kickstart your Level 3 Diploma in Health and Social Care career with this course. It offers an excellent opportunity to learn multiple skills from home and explore various career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Dementia is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions. Dementia is a chronic progressive problem of cognition - which is failure of the brain’s functions. IT affects people at different stages of life, it affects different parts of the brain and it affects it at different speeds. This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be suffering with dementia.
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.