Become a certified ISO 9001:2015 Lead Auditor with our CQI and IRCA accredited course. Gain the skills to lead quality management audits and enhance your career. Enroll now!
Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance. Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams. Scroll down to find out more about this ILM Level 5 qualification, or use the buttons below to jump straight to the scheduled course dates and prices. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 5 Qualification in Business Coaching and Mentoring is comprised of six modules, covering the following: Module OneIntroduction 1.1) Explore the myths 1.2) What is coaching and mentoring? 1.3) What is business coaching? 1.4) Thoughts and perceptions 1.5) 7 competencies of a coach 1.6) Definitions - Mentoring / Consulting / Coaching / Therapy / Counseling Module TwoModels and Practice 2.1) The Wheel of Life 2.2) Johari's Window 2.3) KASH - Knowledge, Attitude, Skills, Habits of an effective coach 2.4) STAR / GROW model 2.5) Effective use of Paradigm cards 2.6) Practice and feedback Module ThreeBuilding the Relationship 3.1) Self-management 3.2) How motivation works 3.3) Personality & behavioural traits 3.4) Rapport and trust Module FourCommunication and Practice 4.1) Non-verbal communication 4.2) Effective communication 4.3) Questioning through 2nd/3rd/4th level questioning 4.4) Building a bank of coaching questions 4.5) Practice and feedback Module FiveStructure 5.1) Introduction 5.2) The coaching cycle 5.3) How to give feedback 5.4) The COMET model 5.5) Executive coaching 5.6) Psychometrics 5.7) Closing the coaching session Module SixWell-Formed Outcomes 6.1) Challenge and focus steps 6.2) Coaching goals 6.3) Establishing the gap analysis 6.4) Using diagnostic tools 6.5) SMART objectives 6.6) Designing & planning focus steps 6.7) Gaining commitment 6.8) Practice and feedback Who is it for? Business coaching is the skill to have in today's rapidly changing business climate. People and team development through business coaching is fast, efficient and cost effective, and will get you measurable results. The ILM Level 5 Qualifications in Business Coaching and Mentoring are highly accessible and have been designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development. With a business-relevant, tried-and-tested approach, we encourage participants to bring live business issues and case histories with them on the course. Accreditation Upon completion of this programme all attendees will receive the 'ILM Endorsed Programme in Business Coaching & Mentoring' certificate. Participants will also be eligible to receive ILM letters after their name; either AMInstLM (Affiliate/Associate Member Institute Leadership & Management) or MInstLM (Member Institute Leadership & Management). As with all ILM Accredited Programmes, participants will need to complete the post-programme activity in order to achieve their full 'ILM Level 5 Certificate in Coaching and Mentoring in Management' certificate. These elements have been designed in order to show to the Institute of Leadership and Management (ILM) that you are able to put the skills and techniques learned on the programme into practice. Full support and guidance is provided for completing these final elements. Required Activities Pre-Course We ask you to come prepared with issues which you are currently experiencing that you would be happy to discuss and be coached on. We also send out a short document containing questions and exercises which will help our coaches understand you better and work with you in order to receive the best training. Post-Course To achieve this ILM qualification, participants will have to complete the following post-course activities: 3 x work-based assignments need to be completed within 1 year from attendance and registration. Embedded in the assignments, the Certificate will require delegates to complete 18 hours of coaching or mentoring activity with 2-3 people. The Diploma will require delegates to complete 54 hours of coaching or mentoring with 4-9 people. Tutor guided learning will take on the format of book and video reviews with ongoing tutor guidance and support via phone, Skype or face-to-face. Optional: Self-initiated 2 x 45 min executive coaching sessions per delegate to offer a coaching best practice view. Course Material Each participant will be issued with a workbook to assist them both during and after the course, which will contain information, guidance and forms to assist with the coaching sessions. Participants will also complete a Paradigm psychometric report and receive a year's membership with the Institute of Leadership & Management (ILM). In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. Scheduled Courses Classroom Course - Nottingham (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 3 work-based assignments. As a guide, this is estimated to take 3 hours per week for 12 months. Diploma: £2,195 + vat | Certificate: £1,895 + vat 03-04 October 2023 22-23 February 2024 Classroom Course - Reading (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 3 work-based assignments. As a guide, this is estimated to take 3 hours per week for 12 months. Diploma: £2,195 + vat | Certificate: £1,895 + vat 14-15 September 2023 14-15 December 2023 14-15 March 2024 Zoom™ Course Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. The only difference is that we split the course into four half-day sessions to make it easier on your eyes! Diploma: £1,795 + vat | Certificate: £1,495 + vat September 2023 - 25th Sep (morning), 25th Sep (afternoon), 26th Sep (morning), 26th Sep (afternoon) November 2023 - 6th Nov (morning), 6th Nov (afternoon), 7th Nov (morning), 7th Nov (afternoon) January 2024 - 11th Jan (morning), 11th Jan (afternoon), 12th Jan (morning), 12th Jan (afternoon) March 2024 - 11th Mar (morning), 11th Mar (afternoon), 12th Mar (morning), 12th Mar (afternoon) May 2024 - 14th May (morning), 14th May (afternoon), 15th May (morning), 15th May (afternoon) July 2024 - 9th Jul (morning), 9th Jul (afternoon), 10th Jul (morning), 10th Jul (afternoon Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.
Become a Certified User Experience Professional Build a career in UX with the world’s only university credit-rated online UX course. Acquire the mindset, the skills and the confidence that make UX designers so valuable. A rewarding and meaningful career awaits. Why become a UX designer? Be in demand UX is a high-growth sector. The demand for UX designers far outstrips the supply of qualified professionals. Get well paid UX designers are highly paid. The average entry-level salary for a UX designer in the United Kingdom is £35,465 (PayScale, 2019) Love your job UX designers make an impact. They solve real-world problems using an exciting mix of research, design, technology and psychology. Study method Online, self-paced Duration 6 months Access to content 12 months Qualification Level 8 Diploma - User Experience Design Awarded by Glasgow Caledonian University Regulated by SQA Additional info Exam(s) / assessment(s) is included in price Tutor is available to students Description Duration: 6 months Get certified in six months following a flexible, structured learning path. Delivery: Online The course is delivered entirely online, including video modules, mentor-led webinars and support. Assessment: 2-hour exam Before getting certified, you'll be assessed during a two-hour exam taken online. Outcomes for you Think like a UX designer; adopt the mindset that sets them apart Showcase your knowledge with a portfolio of project work Speak with the confidence that comes from a true, deep understanding of UX Advance your career with job-ready skills Complete a university credit-rated course, valued by employers globally Become a Certified UX Professional Learn with us We’ve worked hard to design the best possible online learning experience for you. As well as an unmatched syllabus, our approach includes: Projects & portfolio Learn by doing with a series of real-world projects ideal for your UX portfolio. Mentors & webinars Be guided by our hand-picked, world-class mentors during monthly webinars. Structure & support Stay motivated with a structured programme supported by fellow students and our customer success team. What you’ll learn We’ve put together a university credit-rated curriculum that’s deep, rigorous and covers everything you need to know to become a certified UX professional and turbocharge your career. Module 01 - Introduction to UX design Module 02 - User research Module 03 - User goals Module 04 - Structure and navigation Module 05 - Interactions Module 06 - Design principles Module 07 - Design patterns Module 08 - Mobile Module 09 - Workflows Module 10 - Prototyping and handover Module 11 - AI and UX Module 12 - Creating your portfolio Module 13 - Career guidance Hub Tutorials for Figma Projects and portfolio - Projects that build into a portfolio Exam - 2-hour final exam Requirements Background You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse array of backgrounds, including project management, development, graphic design, product management, business analysis and so on. Commitment You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you along every step of the way but success will come as a result of your own diligence. Career path The average salary for entry level user experience designers is £28,000 The average salary for user experience designers with 1-5 years experience ranges from £29,000 to £50,000 The average salary for user experience managers/leads is £80,000 Information from LinkedIn Salary Reports, based on real jobs listings.
GDPR Practitioner
This 18 weeks Virtual Airline Cabin Crew course delivered via Zoom. Lessons scheduled for once a week, evenings from 6:30pm to 9pm. 98% Employment rate after completion of the course. Virtual Airline Cabin Crew which is also known as Air Hostess, Flight Attendant and Stewardess course – Join your lesson from wherever you are. This intensive 18 weeks Virtual Airline Cabin Crew course designed for candidates who wish to: Travel the world and be paid for it Work in a friendly, collaborative atmosphere, 5000 metres above the sea level Build a global network This glamourous and exciting job requires lots of training and energy. Behind the beautiful smile of each flight attendant, stands a highly trained and skilled person who can deal with unforeseen situations on board. 98% Employment rate after completion of the course. How will you learn? Apart of our traditional class-based tuition, we also offer Virtual Learning courses. On our Virtual (live stream via Zoom) lessons, we provide the same quality of tuition as in the classroom. You only need a laptop, PC or tablet with either built in (or external) camera and microphone. The virtual platform is very interactive with a sense of real classroom at the Academy. You will study from the comfort of your own home and communicate with your tutor and classmates via video chat (by using your phone or computer camera) and you will receive outstanding tuition, qualification, and certification. We provide A-Z guidance starting from before and after the course. Your tutor will guide you through the online course to graduation which you will be welcome to attend. What a joy it would be to meet your tutor and classmates in real life!! You will have: According to the timetable- 1 lesson per week for 18 consecutive weeks. Exams and final exam based on which the certificate will be issued. On successful completion you will hold: Airline Cabin Crew certificate in Current Airline Training Standards and Equipment. Individual support on the journey from the course to a job placement Receive constant updates on recruitment and news from Aviation the world We will enhance your CV Full support on your job application process Gain an insight into the airline selection process and final one-to-one interview What is Flight Attendant? Flight attendant/Airline Cabin Crew/Stewardess/Air Hostess are the most visible, glamorous jobs of all airline employees. A Flight Attendant is someone whose primary duty is to ensure the safety and comfort of passengers during a flight. They are members of an aircrew team , who operate a commercial, business or even military aircraft while travelling domestically or internationally. Flight Attendant benefits: Getting paid for travelling the world Lifestyle Flexible Work Schedules Meeting Interesting People Free Food & Accommodation Excellent Compensation The uniforms Working Environment How to become successful Flight Attendant job candidate?Our Aviation Team understands each candidate who wish to become Airline Cabin Crew or start a career in Aviation. Airline companies look for individuals who share their values and can act as ambassadors for the company’s brand. Cabin Crew are the face of the airline company which means they deliver a fantastic service that makes airline world famous. Airline companies prefer candidates with knowledge of Cabin Crew role. Airline companies have selection day or online tests as a first stage of recruitment, after which, they will take a closer look at applicants CV, skills and experience. If you completed Airline Cabin Crew course, your application will stand out and you can get an offer from the first round. Student – Cabin Crew Flying Support Group As a market leading Airline Cabin Crew Training Company with a wealth of experience in Aviation and recruitment, we constantly upgrading our course and going extra nautical mile to guide and support all our students to ensure they can reach their goals. Graduates who are already flying, offer their full support to us and new students. They share an insight of the airline they already fly with, and help new students through the process of joining them at that airline. It gives a flying start to a career to new learners. Why London Waterloo Academy? Top Airline Cabin Crew course provider in London 98% Employment rate after completion of the course With years of experience in Airline Cabin Crew industry, London Waterloo Academy has been recognised by major TV, radio channels who have invited our Aviation Team for expert advice or interview. We are recognised by major airline companies in Europe and overseas who have approached London Waterloo Academy to deliver internal cabin crew training, corporate training and to recruit our graduates as a result of their high qualification standards and knowledge. Our graduates are now flying with Etihad, Saudi Air, Hainan Airlines, Small Planet, British Airways, Qatar, EasyJet, Thomas Cook, Ryanair, Cubana de Aviación, Air France,Titan, Norwegian B737 Short Haul and many more. The vast global experience of our instructors This course has been developed in accordance with EASA PART-CC Working together – Starting a new career isn’t easy and often it can seem like a lonely and impossible process. Our Aviation Department stays behind each learner, supporting every step of the way, we give you all the tools, skills and assistance you need to succeed. Our success, built on the success of our students and a long list of graduates with successful stories. Course Entry Requirements: English Language at B2 (CEFR) level or above. There are no other special requirements for this Airline Cabin Crew course. We will teach you from scratch and support after the course when applying for the job. This course has been developed for all candidates, independent of their background, wishing to start a new career. Dates (choose one for your course): 14 March 2024 – 11 July 2024, Thursday classes 10 June 2024 – 7 October 2024, Monday classes 17 September 2024 – 14 January 2025, Tuesday classes 18 November 2024 – 17 March 2025, Monday classes Course duration – 18 weeks Classes – once a week Lesson Time – 6:30pm to 9pm – GMT (London time) Course fee – £529 (we offer flexible payment plan and accept weekly instalments) Registration fee – £300 (includes: examination, Airline Cabin Crew certificate in Current Airline Training Standards and Equipment)
The WSET Level 2 Award in Wines has full accreditation from OfQual as a Level 2 Vocational Qualification. Through a combination of tasting and theory you will explore the factors that impact the style and quality of wine and learn how to describe wines with confidence. Course Schedule: The 8 x 2-hour online sessions on - What the course covers Wine tasting: You will learn how to taste and describe wines using the WSET Systematic Approach to Tasting (SAT) Food and wine pairing: You will learn the principles of food and wine pairing Wine service and storage: You will learn the correct way to store and serve wine and how to recognise common faults found in wine Labelling: You will learn how to decode and understand wine labels Factors influencing the style of wine: You will explore how environmental factors, grape-growing, vineyard and maturation options influence the style and quality of the wines made all over the world Grape varieties: You'll learn about the styles of wines produced by the key international red and white grape varieties (Chardonnay, Pinot Grigio, Sauvignon Blanc, Riesling, Cabernet Sauvignon, Pinot Noir, Merlot and Syrah/Shiraz) as well as the styles of wines made with 22 regionally important grape varieties grown in 70 wine regions (GI's) around the world Sparkling and Fortified wines: You will be taught how grape varieties and winemaking processes influence the style of wines in these two key wine categories. No prior wine knowledge is required however the course builds upon the WSET Level 1 Award in Wines course. It is not essential to complete Level 1 to join the Level 2 course but if you are a complete begineer you may wish to consider this option. We recommend you read the course specification document HERE for full details of the content, structure and assesment criteria. Any questions please get in touch. Course delivery The Level 2 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE interactive online lessons by one of our certified wine educators This course includes 16 hours online tuition in 8 x 2hr sessions and we recommend a minimum of 12 hours additional study Your tutor will give you a guided tasting of 12 wines on this course (for details of how to order the wines see below) You will receive access to practice multiple-choice revision questions specific to this course - FREE OF CHARGE Please note a reliable broadband connection is essential for the completion of this online course as are basic computer skills. Examination To obtain the WSET Level 2 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 50 multiple-choice questions to be completed in 1 hour. A mark of 55% is required to pass the exam. The exam is taken online via a Remote Invigilation service giving you the flexibility to take the exam at a time and date of your choice. More details will be sent upon registration. Please ensure you read the information HERE if you wish to take the exam online. Whats included All WSET course materials posted to you at no extra charge including: Looking Behind the Label course manual, Study Guide, specification and SAT Tasting Card LIVE virtual interactive sessions taught by a Local Wine School WSET Certified Tutor Exclusive access to practice multiple choice questions provided FREE OF CHARGE WSET exam fee Remote Invigilation service Internationally recognised WSET qualification, certificate and pin for those who pass the exam VAT at 20% (VAT receipt can be provided on request) Course Wines It is recommended that at least 12 wines are tasted as part of this course, although this is optional and the cost of wines is not included in the course fee above. Our wine experts have specially selected wines for this course designed to demonstrate specific learning outcomes. We have negotiated a discounted price only available to our online students. Details of how to order your case of wines will be provided when you book your place. The cost is approx £150 including VAT and delivery. Wine preservation advice is give so that after each tasting exercise you can reseal and return to the wines over the coming days. Special Educational Needs Please make the school aware if you have a condition which may mean that you will qualify for additional help during the exam such as dyslexia. Important dates Registration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.
Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. Why choosing Mindmaps Wellbeing is a good choice for your mental health training. The MHFA England RRP is £325pp, our rate is £300pp and our fee includes: ✅ Instructor led training sessions over two days ✅ Course Manual ✅ Workbook ✅ Handy Cue Card ✅ MHFAider Certificate upon completion Plus, exclusively when you choose Mindmaps Wellbeing, it also includes: ✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life). ✅ Access to our online MHFAider peer support groups moderated by the instructor team. ✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider. ✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available. For a little extra: ✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. ✅ Organisational MINDWELL Companion tailored for your workplace / organisation.
Learn the essentials of software development. And increase your confidence when working with developers. Why take this course? Talk with confidence about web and internet technologies Build better relationships with developers on your team Create smarter designs with a deeper understanding of technical constraints Understand the concepts behind coding without needing to code Who is it for? All UX professionals Format Online, self-paced Duration 6 weeks (recommended) Commitment 3 hours per week What you’ll learn Over 6 weeks, you’ll learn about the key concepts and processes involved in software development. You'll understand how code works, so that you can collaborate more effectively with developers. Module 1 The software landscape Understand the relationship between hardware and software. Module 2 Layers of software Dig into each layer of the tech stack, from the front-end to the back-end. Module 3 Front-end technologies Get up to speed on the roles of HTML, CSS and Javascript. Module 4 Back-end technologies Explore the back-end, APIs and common programming languages. Module 5 How developers work Learn about common development workflows, from waterfall to agile. Module 6 Effective collaboration Get practical guidance on how to work well with development teams.
The WSET Level 1 Award in Wines is the ideal starting point for anybody new to wine or those beginning a career in wine or hospitality. It lays the foundation for understanding wine, giving you confidence for food and wine pairing and an introduction to different wine styles. What the course covers: The basic skills and product knowledge required for the service and retail of wine The main types and styles of wine Common wine grapes and their characteristics How to make food and wine pairings How to store and serve wine How to taste and describe wine using the WSET Level 1 Systematic Approach to Tasting Wine®(SAT) The WSET Level 1 Award in Wines has full accreditation from OfQual as part of the UK Government’s Qualifications & Credits Framework as a Level 1 Vocational Qualification. We recommend you read the course specification document before you sign up for the course. Course delivery The Level 1 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE virtual lessons by one of our certified wine educators The course includes 6 hours online tuition in 3 x 2 hour sessions Your tutor will provide a guided tasting of 6 wines with you on this course (for details of how to order the wines for your course see below) You will receive access to practice multiple-choice revision questions specific to this course You will be sent details of how to join your LIVE sessions when you book Please note a reliable broadband connection is essential for the completion of this online course as is basic computer skills. Examination To obtain the WSET Level 1 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 30 multiple-choice questions to be completed in 45 minutes. You must answer at least 70% correctly to pass the exam. The exam is taken online via a Remote Invigilation service. We will arrange a suitable time/date for you to take your exam when you are ready to do so. Please ensure you read the information HERE if you wish to take the exam online. The course fee includes: Course study guide, posted to you at no extra charge LIVE virtual, interactive sessions taught by a Local Wine School WSET Certified Tutor Exclusive access to practice multiple choice questions Registration with WSET and all examination fees Remote Invigilation service *Please note there are some minimum system requirement (contact us for more information) Internationally recognised WSET qualification certificate and pin for those who pass the exam VAT at 20% (VAT receipt can be provided on request). Course Wines: It is recommended that 6 wines are tasted as part of this course, although this is optional and not essential to complete the course. Please note that the cost of wines is not included in the course fee above. Our wine experts have specially selected wines for this course aligned to demonstrate specific learning outcomes. They have even negotiated a specially discounted price only available to our online students. The price of the 6 bottle case around £75.95 including delivery. Details of how to order your case of wines will be provided when you book your place. Special Educational Needs Please make the school aware if you have a condition that may mean that you will qualify for additional help during the exam such as dyslexia. Important dates Registration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.
Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.