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Sale Ends Today Art Therapy, CBT & Play Therapy Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Become a compassionate and proficient practitioner who is capable of touching hearts and transforming minds. In the UK, where one in four people faces mental health challenges annually, the role of a skilled therapist is more than just a job-it's a lifeline. The Art Therapy, CBT & Play Therapy bundle equips you with the knowledge to make a profound difference. So, are you ready to start this rewarding journey? Starting with the Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course, you'll learn how to empower individuals to overcome their mental barriers. The Award in Compassionate Therapy Practices nurtures your ability to connect deeply with clients, enhancing your sensitivity and care in therapeutic settings. Meanwhile, the Diploma in Speech Therapy addresses communication challenges, enabling you to give individuals the gift of clear and effective communication. Coupled with additional courses focusing on Art Therapy, Play Therapy, Mental Health Care, and more, your training will be comprehensive and multifaceted. Key Features of the Art Therapy, CBT & Play Therapy - QLS Endorsed Course Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our bundle, providing you with industry-recognised qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course QLS Course 02: Award in Compassionate Therapy Practices at QLS Level 2 QLS Course 03: Diploma in Speech Therapy at QLS Level 5 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Art TherapyCourse 02: Play TherapyCourse 03: Mental Health Care - MCA & DOLSCourse 04: EFT - Emotional Freedom TechniqueCourse 05: Child Psychology & Development In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Step into a role that offers more than just a career; become a beacon of hope and a pillar of support in your community with our Art Therapy, CBT & Play Therapy course bundle. This is your opportunity to not only enhance your professional skills but also to make a lasting impact on the lives of those you work with. Enrol today and begin a fulfilling journey that goes beyond the ordinary, where every session you conduct has the potential to change a life. Learning Outcomes of this Bundle: Master Cognitive Behavioural Therapy techniques to treat various psychological conditions. Employ compassionate therapy practices to enhance patient care and empathy. Diagnose and treat speech and communication disorders effectively. Gather valuable information related to mental health and psychology Develop essential skills in mental health care and emotional freedom techniques. Enhance personal development with courses in stress management and communication skills. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Cognitive Behavioural Therapy (CBT) Practitioner at QLS Level 5 Module 01: Introduction to CBT Module 02: CBT Theories and Principles Module 03: CBT Tools and Strategies Module 04: CBT Process Module 05: CBT for Personal Growth Module 06: Overcoming Anxiety and Depression Module 07: CBT for Children with Autism Course 02: Diploma in Speech Therapy at QLS Level 5 Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties Course 03: Award in Compassionate Therapy Practices at QLS Level 2 Module 01: Introduction to CFT Module 02: The Circle of Compassion Module 03: Therapists role in CFT Module 04: Connecting with compassionate qualities Module 05: Evolution old vs new brain Module 06: Three circle model of emotion and threat system Module 07: The drive system & the safeness system Module 08: The social shaping of the self Module 09: Attachment history & attachment style Module 10: Operant conditioning & functional analysis of behaviour Module 11: Respondent conditioning, social learning, and mindfulness Module 12: Mindfulness practices Module 13: Obstacles in mindfulness training Module 14: Working with self-criticism Module 15: Method acting approach Module 16: Extending compassion Module 17: Compassionate letter writing Module 18: Compassionate thinking & reasoning Module 19: Feeling compassion Module 20: Creating a safe place & chair work in CFT Module 21: Case formulation Module 22: Conclusion =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £390) CPD Hard Copy Certificate: Free (For The First 3 Courses: Previously it was £90) QLS Endorsed Hard Copy Certificate: Free (For The First 3 Courses: Previously it was £317) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring mental health practitioners. Current healthcare professionals. Therapists seeking certification. Individuals interested in speech therapy. Career changers. Students. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. CBT Therapist: $30,000 - $60,000 Speech Therapist: $35,000 - $70,000 Mental Health Counselor: $35,000 - $65,000 Child Psychologist: $40,000 - $80,000 Sports Therapist: $30,000 - $55,000 Nursing Assistant: $25,000 - $45,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Childcare & Education The Childcare & Education course teaches learners a wide range of essential knowledge required when working with children. This childcare course covers many aspects of a child's health and development during the Early Years and the role of an Early Years Educator during this crucial stage in life. You will also study young children's physical, emotional, and nutritional needs and their exercise requirements. In the Childcare and Education course, you will learn important information that will help you whether you already work in a child care setting or hope to. Learning Outcomes After completing the Childcare and Education course, the learner will be able to: Understand Child Development from Conception to Seven Years. Understand Children's Health and Wellbeing. Why Choose Childcare and Education Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Childcare & Education Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Childcare and Educationcourse. Course Curriculum of Childcare & Education Module 1: Child Development from Conception to Seven Years Understand Development from Conception to Birth and Routine Screening Programmes in the First Year of Life Understand Stages and Sequences of Development from Birth to Seven Years. Understand Theory and Educational Frameworks Which Inform Knowledge and Understanding of Early Years Practice Understand the Role of the Early Years Practitioner When Promoting Child Development from Birth to Seven Years Understand How to Plan Opportunities for Children's Learning and Development from Birth to Five years Module 2: Children's Health and Wellbeing Understand Children's Needs in Relation to Emotional Wellbeing Understand the Needs of Children During Transition and Significant Events Understand the Physical Care Needs of Children Understand the Impact of the Early Years Environment on the Health and Well-being of Children Understand the Nutritional Needs of Children Understand the Impact of Poor Diet on Children's Health and Well-being Understand Children's Need for Exercise Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 1: Child Development from Conception to Seven Years 1:07:11 1: Child Development from Conception to Seven Years 1:05:11 2: Quiz: Child Development from Conception to Seven Years 02:00 Module 2: Children's Health and Wellbeing 43:15 3: Children's Health and Wellbeing 40:15 4: Quiz: Children's Health and Wellbeing 03:00 Who is this course for? Childcare and Education This Childcare & Education Course is suitable for Learners who can progress into a variety of unsupervised job roles in the public, voluntary, or private sectors, such as Early Years Educator Practitioner in day nurseries Practitioner in nursery schools Practitioner in reception classes in primary schools Pre-school worker Home-based Childcarer Nanny Requirements Childcare and Education There are no specific requirements for Childcare & Education course because it does not require any advanced knowledge or skills. Students who intend to enrol in Childcare & Education course must meet the following requirements: Childcare Education : Good command of the English language Childcare Education : Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Many children's lives will be improved as a result of the Childcare & Education Course. You can put theory into practice by working in various childcare centers and organizations to ensure the emotional and physical well-being of children. You will have the opportunity to interact with parents, which will boost your confidence and resume, allowing you to earn higher salaries. Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

The Gluten-Free Lifestyle Online Course offers comprehensive guidance on adopting a gluten-free diet. The course covers the introduction to gluten-free living, the negative aspects of gluten for those with celiac disease, shopping for gluten-free products, getting started with the gluten-free lifestyle, handling social situations, and overcoming emotional obstacles related to celiac disease. It also explores the connection between gluten, ADHD, and autism and provides tips on adapting one's diet to a gluten-free lifestyle. Learning Outcomes: Understand the fundamentals of gluten-free living and its significance for individuals with celiac disease. Identify the adverse effects of gluten on health, particularly for those with celiac disease. Learn effective strategies for shopping gluten-free and finding suitable alternatives for wheat-based products. Get started with a gluten-free lifestyle, including meal planning and preparing gluten-free meals. Gain confidence in handling social situations and dining out while adhering to a gluten-free diet. Recognize and avoid common pitfalls related to gluten-free living. Address emotional challenges associated with having celiac disease and develop coping mechanisms. Explore the potential connections between gluten, ADHD, and autism and their implications for diet. Learn how to adapt your diet to a gluten-free lifestyle effectively. Summarize the key takeaways and conclude the course with a well-rounded understanding of living gluten-free. Why buy this Gluten free lifestyle Online Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Gluten free lifestyle Online Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Gluten free lifestyle Online Course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Gluten free lifestyle Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Gluten free lifestyle Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Gluten free lifestyle Online Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Gluten free lifestyle Online Course Module 01: Introduction 00:04:00 Module 02: Wheat and Celiac Disease - the Downside of Gluten 00:07:00 Module 03: Shopping Gluten-Free 00:11:00 Module 04: Getting Started with the Gluten-Free Life 00:09:00 Module 05: Dining Out and Being Social 00:07:00 Module 06: Avoiding the Pitfalls of Gluten-Free 00:07:00 Module 07: Emotional Obstacles to having Celiac Disease 00:09:00 Module 08: Gluten, ADHD, and Autism 00:08:00 Module 09: Adapting Your Diet to Gluten-Free 00:05:00 Module 10: Conclusion 00:05:00 Assignment Assignment - Gluten free lifestyle Online Course 00:00:00

The Child Care course offers a comprehensive exploration of the many facets of caring for children, designed to enlighten and empower those passionate about child development. Starting with an in-depth look at understanding child development, the course provides a rich tapestry of knowledge, covering every aspect of a child's growth and needs. It moves seamlessly into practical care techniques, teaching students how to nurture children effectively. This journey of learning extends to the vital areas of nutrition and health, equipping participants with the skills to ensure the wellbeing of children in their care. As the curriculum progresses, it places a strong emphasis on safeguarding and child protection, instilling a deep sense of responsibility and awareness in those entrusted with the care of young ones. Creative aspects such as play, imagination, and creativity are explored in detail, revealing their significant impact on a child's overall development. The course also delves into more specialized topics, including cognitive, social, emotional, personality, and intellectual development, as well as language acquisition. It culminates with an insightful examination of common challenges faced during childhood and adolescence, providing a well-rounded perspective on child care. Learning Outcomes Comprehensive understanding of child development stages and needs. Skills in providing effective and nurturing child care. Knowledge of promoting healthy living and nutrition in children. Proficiency in ensuring child safety and implementing protection measures. Insight into fostering cognitive, social, emotional, and language development in children. Why choose this Child Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Child Care course for? Individuals aspiring to become professional child caregivers or nannies. Parents and guardians interested in deepening their child-rearing knowledge. Educators and teachers aiming to enhance their understanding of child development. Healthcare professionals specializing in paediatric care. Social workers focused on child welfare and development. Career path Childcare Worker: £16,000 - £22,000 Nanny: £18,000 - £25,000 Early Years Teacher: £20,000 - £30,000 Paediatric Nurse: £24,000 - £31,000 Social Worker: £22,000 - £32,000 Child Psychologist: £31,000 - £45,000 Prerequisites This Child Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Child Care Understanding Child Development 00:54:00 Care for Children 00:25:00 Healthy Food, Healthy Living 00:25:00 Keeping Children Healthy and Safe 00:32:00 Child Protection 00:23:00 Play, Imagination and Creativity 00:26:00 Factors That Influence Development 00:36:00 Cognitive Development 00:25:00 Social and Emotional Development 00:43:00 Personality and Intellectual Development in Children 00:36:00 Language Development in Children 00:32:00 Problems in Childhood & Adolescence 00:41:00 Mock Exam Mock Exam - Child Care 00:20:00 Final Exam Final Exam - Child Care 00:20:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before [Updated: February 2024] Are you passionate about helping others reach their full potential? According to recent studies, over 60% of British adults have considered seeking professional coaching or counselling at some point in their lives. However, finding qualified and well-rounded professionals in this field can be a challenge. This Diploma in Life Coaching and Counselling equips you with the skills and knowledge to make a difference in people's lives and build a rewarding career. This comprehensive diploma program combines life coaching fundamentals with holistic health and wellness coaching. You'll master core coaching techniques like the GROW model, explore personality types, and navigate the client-coach relationship. Additionally, you'll delve into diet, nutrition, exercise, stress management, sleep, and emotional self-care, empowering you to guide clients towards a holistic approach to well-being. This Advanced Diploma in Life Coaching and Counselling at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Life Coaching and Counselling Master the fundamentals of life coaching and counselling techniques. Gain expertise in various coaching models and personalized approaches. Develop skills in holistic health coaching, encompassing diet, nutrition, and exercise. Learn strategies for stress management, sleep optimization, and emotional self-care. Build effective client-coach relationships and communication skills. Understand the ethical and professional standards in the coaching industry. This Life Coaching and Counselling training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Key Topics to be Covered What is Life Coaching? What's the history? Effective listening skills required for a life coach Various aspects and dimensions of the language Important ethics How to empower the client How to become a successful leader as a life coach? Why Choose Us? Get a free student ID card with Life Coaching and Counselling Training program (£10 postal charge will be applicable for international delivery) The Life Coaching and Counselling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching and Counselling course materials The Life Coaching and Counselling comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Life Coaching and Counselling Introduction PART 1: LIFE COACHING CERTIFICATION Coaching Fundamentals Understanding Personalities Coaching Models Explained Why We Will Use The GROW Model Coaching Step 2: Reality Coaching Step 3: Options & Obstacles Coaching Step 4: Will & Action Planning How To Structure Your Coaching Sessions Client Coach Relationship Advanced Coaching Strategies PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Diet & Nutrition Fundamentals Diet & Nutrition Coaching Exercise Coaching: Cardio Exercise Coaching: Resistance Training Hormone Health ExplainedSupplements Health & Fitness Motivation Health & Fitness FAQ Answered PART 3: WELLNESS COACHING CERTIFICATION Stress Management Sleep Emotional Self Care How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:£12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £139 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Aspiring Life Coaches Personal Trainers Therapists Human Resources Professionals Career Coaches Nutritionists Requirements You will not need any prior background or expertise to enrol in this course. Career path The course aim to help you get the job or even the long-awaited promotion of your dreams. With the support and proper guidance, you will learn the skills and knowledge that may help sharpen your career at; Life Coach Life Skills Coach Personal development trainer Counsellor education Motivational speaker MENTOR Young Entrepreneurs Life hacks trainer Certificates CPD Accredited Certificate Digital certificate - £12.99 Advanced Diploma in Life Coaching and Counselling at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

Educational Psychology and Development is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Educational Psychology and Development and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Educational Psychology: An Overview Educational Psychology: An Overview 00:19:00 Module 02: Educational Psychology and its History Educational Psychology and its History 00:31:00 Module 03: Behavioural Views of Learning Behavioural Views of Learning 00:23:00 Module 04: Cognitive Development Cognitive Development 00:31:00 Module 05: Social, Moral and Emotional Development Social, Moral and Emotional Development 00:26:00 Module 06: Constructivism and Motivation Constructivism and Motivation 00:25:00 Module 07: Dyslexia and Learning Difficulties Dyslexia and Learning Difficulties 00:34:00 Module 08: Applying Educational Psychology to Teaching Applying Educational Psychology to Teaching 00:29:00 Module 09: Effective Instruction and Technology in Education Effective Instruction and Technology in Education 00:25:00 Module 10: Opportunities and Careers in Educational Psychology Opportunities and Careers in Educational Psychology 00:16:00

Introduction to REBT: Rational Emotive Behaviour Therapy Rational Emotive Behaviour Therapy (REBT) is a talk-based therapy grounded in the principle that the way in which a person responds to events in their lives is just as important as the events themselves. REBT also emphasises the role of dysfunctional thought patterns in the maintenance of psychological distress. In this course, you will learn about the theory underpinning REBT and the techniques that REBT therapists use to help their clients lead happier lives.   You Will Learn: The origins of REBT The problems that respond well to REBT How REBT is delivered The ABC model, the framework at the heart of REBT and how it is used to help clients resolve emotional distress The practical interventions used by REBT therapists during and between therapy sessions Benefits of Taking this Course: If you are thinking of pursuing a career as a psychotherapist, this course will provide you with a valuable introduction to an influential school of therapy If you wish to seek personal therapy, this course will help you decide whether REBT may be helpful for you If you support someone who is receiving REBT or a similar therapy, this course will help you understand how their treatment works If you are interested in mental health, this course will provide you with an insight into the relationship between thinking styles and wellbeing

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.