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8937 Courses delivered Online

Dementia Awareness

4.5(3)

By Studyhub UK

Immerse yourself in the world of compassionate caregiving with our 'Dementia Awareness' course. This meticulously crafted program begins by defining dementia, providing a solid foundation for understanding this complex condition. Delve into the intricacies of the brain and discover how dementia affects it, gaining invaluable insights into the cognitive changes that occur. With a comprehensive exploration of various dementia types and the stages of progression, you'll be well-equipped to identify and empathize with individuals facing these challenges. Our course goes beyond awareness to practical application. Learn how to assess dementia effectively and explore pharmaceutical and psychological treatments that can improve the quality of life for those affected. Raising awareness and preventing dementia is a critical aspect covered in this program, emphasizing the importance of early intervention. Caregiving for dementia becomes more meaningful as you discover the best practices and understand the relevant acts and legislation that guide this essential field. Learning Outcomes Define dementia and its various forms. Understand the impact of dementia on the brain. Identify the stages of dementia progression. Learn effective assessment techniques for dementia. Explore pharmaceutical and psychological treatments for dementia. Why choose this Dementia Awareness course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Dementia Awareness course for? Healthcare professionals, including nurses and caregivers. Individuals interested in dementia care and support. Family members of individuals with dementia. Anyone seeking to raise awareness and contribute to dementia prevention. Students pursuing healthcare and related fields. Career path Dementia Caregiver: £18,000 - £30,000 Registered Nurse: £24,000 - £40,000 Healthcare Assistant: £16,000 - £25,000 Clinical Psychologist: £35,000 - £60,000 Health Educator: £22,000 - £40,000 Social Worker: £24,000 - £42,000 Prerequisites This Dementia Awareness does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Defining Dementia Defining Dementia 00:12:00 Module 02: The Brain and How Dementia Affects It The Brain and How Dementia Affects It 00:20:00 Module 03: Types of Dementia Types of Dementia 00:30:00 Module 04: Stages of Dementia Stages of Dementia 00:35:00 Module 05: Assessing Dementia Assessing Dementia 00:14:00 Module 06: Pharmaceutical Treatment for Dementia Pharmaceutical Treatment for Dementia 00:25:00 Module 07: Psychological Treatment for Dementia Psychological Treatment for Dementia 00:30:00 Module 08: Raising Awareness and Preventing Dementia Raising Awareness and Preventing Dementia 00:35:00 Module 09: Caregiving for Dementia Caregiving for Dementia 00:10:00 Module 10: Dementia Care: Acts and Legislation Dementia Care: Acts and Legislation 00:16:00 Assignment Assignment - Dementia Awareness 00:00:00

Dementia Awareness
Delivered Online On Demand3 hours 47 minutes
£10.99

Pet First Aid Level 2

4.5(3)

By Studyhub UK

This course provides essential knowledge and skills for administering first aid to pets in various emergency situations. Covering a wide range of topics from abscess and bleeding to choking and snakebites, participants will gain the expertise needed to provide immediate care for pets in distress. Through practical modules, learners will learn about CPR, burns, injuries, and preventative measures to ensure the health and safety of animals. Learning Outcomes: Understand the fundamentals of pet first aid and its importance. Learn how to address common issues like bee stings, bleeding, and burns in pets. Acquire knowledge about CPR techniques for pets. Gain insights into handling chemical injuries, dehydration, and gastrointestinal issues. Learn how to provide first aid for choking, poisoning, and fractures. Understand pet safety during travel and shock management. Explore specific scenarios such as snakebites, sunburn, and drowning near misses. Develop a comprehensive physical exam checklist for assessing pet health. Why buy this Pet First Aid Level 2?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Pet First Aid Level 2 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Pet First Aid Level 2 course is ideal for Pet owners and animal enthusiasts interested in enhancing their ability to respond to pet emergencies. Veterinary assistants, animal caregivers, and pet sitters seeking to expand their skill set. Professionals in pet-related industries aiming to provide additional services to their clients. Animal shelter and rescue workers striving to improve their ability to care for animals in need. Prerequisites This Pet First Aid Level 2 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Veterinary Assistant - Average Salary: £18,000 - £24,000 per year. Animal Caretaker - Average Salary: £15,000 - £20,000 per year. Pet Sitter/Dog Walker - Average Salary: £15 - £25 per hour. Animal Shelter Worker - Average Salary: £18,000 - £24,000 per year. Animal Rescue Worker - Average Salary: £20,000 - £28,000 per year. Course Curriculum Pet First Aid Introduction to Pet First Aid 00:15:00 What is First Aid? 00:15:00 Abscess & Bandaging 00:15:00 Bee Stings / Insect Bites & Bleeding 00:15:00 Bloat and Burns 00:15:00 Cardiopulmonary Resuscitation (CPR) 00:15:00 Chemical Injuries, Dehydration 00:15:00 Diarrhea, Vomiting & Difficult birth 00:15:00 Electrocution & Eye Injuries 00:15:00 Fainting/Dizziness (Syncope) 00:15:00 First Aid for Choking & Poisoning 00:15:00 Fractures / Injuries 00:15:00 Hyperthermia (Heat Stroke, Heat Prostration) 00:15:00 Impalement Injuries, Near Drowing 00:15:00 Physical Exam Checklist for Pets 00:30:00 Preventing a Health and Safety Crisis 00:15:00 Choking & Poisoning 00:15:00 Travelling 00:15:00 Shock 00:15:00 Snakebite 00:15:00 Straining & Sunburn 00:15:00 When Your Pet Cannot Breathe 00:15:00 Conclusion to Pet First Aid 00:15:00

Pet First Aid Level 2
Delivered Online On Demand6 hours
£10.99

Child Psychology

4.5(3)

By Studyhub UK

Delve into the intricate world of developmental understanding with the Child Psychology course, a comprehensive programme designed to equip learners with the skills and knowledge to support and understand the psychological development of children. The curriculum embarks with a broad overview of child psychology and child care, laying a strong foundation in ADHD awareness and Applied Behavioural Analysis (ABA). Through an analytical approach, the programme meticulously dissects components of ABA, teaching strategies to enhance motor, language, cognitive, and visuospatial skills among children with diverse developmental needs. Learning Outcomes Comprehend fundamental concepts of child psychology and their application in childcare. Identify characteristics of ADHD and employ ABA techniques to support children with this condition. Develop tailored strategies to bolster language, motor, cognitive, and visuospatial proficiencies in young learners. Understand and implement intervention strategies for children with Autism Spectrum Disorders and ADHD in educational settings. Master the process of fading support to promote independence in children requiring school shadow support. Why choose this Child Psychology course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Child Psychology Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Child Psychology course for? Individuals aspiring to specialize in child psychology and behavioural therapy. Education professionals seeking effective strategies for inclusive education. Parents and guardians desiring a deeper understanding of child psychological development. Support workers aiming to refine their expertise in school shadow support. Healthcare professionals focusing on developmental and behavioural paediatrics. Career path Child Psychologist - £31,000 to £48,000 Behavioural Therapist - £24,000 to £45,000 Special Educational Needs (SEN) Teacher - £25,000 to £40,000 School Shadow Support Worker - £18,000 to £30,000 Child Care Worker - £15,000 to £25,000 Educational Psychologist - £35,000 to £50,000 Prerequisites This Child Psychology does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Psychology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Child Psychology and Child Care Diploma Introduction to Child Psychology 00:28:00 Attachment and Relationship Building in Childhood 00:31:00 Impacts of Separation and Loss on Attachment 00:27:00 Factors That Influence Development 00:36:00 Cognitive Development 00:25:00 Social and Emotional Development 00:43:00 Personality and Intellectual Development in Children 00:36:00 Stages of Language Development 00:27:00 Problems of Adolescence 00:28:00 Problems of Childhood 00:23:00 Problems of Infancy 00:20:00 Understanding Moral Development 00:18:00 ADHD Awareness Course Module 01: Introduction to ADHD 00:05:00 Module 02: ADHD in Young People and Adults 00:10:00 Module 03: ADHD in Family Settings 00:05:00 Module 04: ADHD in Educational Settings and Parent Training 00:10:00 Module 05: ADHD and Learning Difficulties 00:10:00 Module 06: Cognitive Approaches in ADHD 00:05:00 Module 07: The Organisation of Care for ADHD 00:10:00 Applied Behavioural Analysis (ABA) Introduction to ABA Introduction to ABA 00:13:00 ABA Component Breakdown ABA Component Breakdown 00:09:00 Rules when Applying ABA Rules When Applying ABA 00:10:00 Foundation Techniques of ABA Foundation Techniques of ABA 00:14:00 ABA for Motor Skills ABA for Motor Skills 00:10:00 ABA for Language Skills ABA for Language Skills 00:22:00 ABA for Cognitive Skills ABA for Cognitive Skills 00:21:00 ABA for Visuospatial Skills ABA for Visuospatial Skills 00:22:00 Generalization in ABA Theory Generalization in ABA Theory 00:13:00 Autism Awareness Module 01: Introduction to Autism 00:30:00 Module 02: Causes Of Autism 00:24:00 Module 03: Autistic Behaviours 00:54:00 Module 04: Learning Disability 00:33:00 Module 05: Attention Deficit Hyperactivity Disorder ADHD 00:27:00 Module 06: Tourette's Syndrome 00:39:00 Module 07: Epilepsy 00:30:00 Module 08: Developmental Coordination Disorder DCD 00:27:00 Module 09: Obsessive Compulsive Disorder OCD 00:27:00 Module 10: Other Psychological Issues 00:30:00 Module 11: Understanding And Dealing With Autistic Behaviour 01:00:00 Module 12: Repetitive Behaviour 00:51:00 Module 13: Schooling 00:33:00 Module 14: What should teachers do 00:51:00 Module 15: Socialising And Communication 00:57:00 Module 16: Interventions 00:42:00 Module 17: Government Policies On Autism In England 00:39:00 School Shadow Support Worker Course Introduction to School Shadow Support for Children with Special Needs Introduction 00:05:00 Benefits of Inclusive Education System and the Role of a School Shadow Support Benefits of Inclusive Education System and the Role of a School Shadow Support 00:22:00 Educational and Behavioural Implications of Children with Autism Spectrum, ADHD Educational and Behavioural Implications of Children with Autism Spectrum, ADHD 00:33:00 Intervention Strategies and Best Practices to Manage Behaviour Intervention Strategies and Best Practices to Manage Behaviour 00:16:00 Importance of Fading and Promoting Independence Importance of Fading and Promoting Independence 00:39:00

Child Psychology
Delivered Online On Demand21 hours 40 minutes
£10.99

Care Assistant and Adult Nursing Training

4.5(3)

By Studyhub UK

Overview Dive into the world of health care with our comprehensive 'Care Assistant and Adult Nursing Training' course. This meticulously designed curriculum offers a deep dive into the multifaceted realm of nursing and health care assistance. From the foundational aspects of nursing to the intricate details of medication administration, and from the principles of health and social care to the nuances of safeguarding vulnerable individuals, this course covers it all. If you're aspiring for care assistant jobs or wish to understand the depth of care assistant duties, this course is your gateway to a rewarding career. In today's fast-paced world, the demand for skilled professionals in the healthcare sector is ever-growing. This course serves as a beacon for those who wish to make a difference in the lives of others. By the end of this training, you'll be well-equipped with the knowledge and skills to excel in the healthcare industry, making a tangible impact on the well-being of those you care for. Learning Outcomes: Understand the foundational principles and practices of nursing and health care assistance. Gain insights into effective communication, hygiene, and safety protocols in nursing. Comprehend the legal, professional, and ethical standards associated with health care. Develop skills to address specific nursing needs, including medication administration, pain management, and patient mobility. Acquire knowledge on safeguarding vulnerable individuals and risk management in health and social care. Why buy this Care Assistant and Adult Nursing Training course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Care Assistant and Adult Nursing Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Care Assistant and Adult Nursing Training course for? Individuals aspiring to pursue a career in nursing or health care assistance. Current health care professionals seeking to enhance their knowledge and skills. Those interested in understanding the legal and ethical aspects of health care. Professionals aiming to specialise in areas like medication administration, patient care, or risk management. Anyone keen on making a positive impact in the health and social care sector. Prerequisites This Care Assistant and Adult Nursing Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Registered Nurse: £23,000 - £35,000 Annually Health Care Assistant: £17,000 - £21,000 Annually Medical Administrator: £18,000 - £25,000 Annually Care Home Manager: £28,000 - £40,000 Annually Patient Care Coordinator: £20,000 - £28,000 Annually Health and Safety Officer: £25,000 - £37,000 Annually Course Curriculum Adult Nursing Training Module 01: Introduction to Nursing 00:17:00 Working in Different Healthcare Settings 00:15:00 Module 03: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:52:00 Module 04: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:50:00 Module 05: Effective Communication in Nursing 00:47:00 Health and Safety in Nursing 00:47:00 Hygiene in Nursing 00:30:00 Infection Control 00:57:00 Asepsis in Nursing 00:16:00 Medication Administration in Nursing 00:18:00 Module 11: Adult Care in Different Life Stages 00:17:00 Module 12: Understanding Immune System in Nursing 00:28:00 Module 13: Rest and Sleep Management in Nursing 00:19:00 Module 14: Mobility and Immobility Issues of Patients in Nursing 00:17:00 Module 15: Pain Management for Nurses 00:24:00 Module 16: Nutrition in Nursing 00:25:00 Module 17: Fluid and Electrolyte Balance 00:23:00 Module 18: Assisting with Elimination 00:30:00 Module 19: Oxygenation in Nursing 00:30:00 Health and Social Care Training Module 01: Introduction to Health and Social Care 00:19:00 Communication and its Relevance 00:41:00 Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Role as A Caregiver and Healthcare Professional 00:23:00 Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Important Principles and Policies in Health and Social Care Work 00:20:00 Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Safeguarding Vulnerable Individuals 00:49:00 Health and Safety Responsibilities 00:51:00 Module 11: Risk Management in Health and Social Care 00:03:00 Mock Exam Mock Exam - Care Assistant and Adult Nursing Training 00:20:00 Final Exam Final Exam - Care Assistant and Adult Nursing Training 00:20:00

Care Assistant and Adult Nursing Training
Delivered Online On Demand16 hours 31 minutes
£10.99

Child Psychology Course

4.5(3)

By Studyhub UK

Embarking on a journey into the captivating realm of Child Psychology opens doors to understanding the intricate workings of young minds and hearts. This multidimensional discipline delves deep into the nuances of childhood development, blending theoretical frameworks with real-world applications. Aspiring minds seeking to unravel the mysteries of human behaviour find solace and purpose in pursuing a Child Psychology degree, a gateway to unlocking profound insights into the complexities of nurturing and guiding young souls towards holistic growth. Masters in Child Psychology courses offer a rich tapestry of knowledge, weaving together diverse threads of learning encompassing theoretical paradigms and practical applications. Delving into cognitive and emotional development, environmental influences, and familial dynamics, students traverse a landscape of discovery. These courses nurture a profound understanding of the factors shaping childhood experiences, equipping learners with the tools to foster positive outcomes in childcare settings and beyond. Mastering Child Psychology is not merely an academic pursuit but a transformative odyssey. As students immerse themselves in the intricacies of childhood development, they emerge with a profound sense of purpose and capability. Armed with a wealth of knowledge and insight, graduates confidently step into child care, ready to make meaningful contributions to the well-being and flourishing of the next generation. Learning Outcomes: Gain a comprehensive understanding of the theoretical foundations of Child Psychology. Analyse and apply insights into cognitive and emotional development in practical settings. Evaluate the impact of environmental and socio-cultural factors on childhood experiences. Develop skills in assessing familial and schooling influences on child development. Cultivate the ability to design and implement effective strategies for nurturing positive outcomes in child care contexts. Why buy this Child Psychology Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Child Psychology Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Child Psychology Course for? Individuals passionate about understanding and positively influencing child development. Aspiring psychologists aiming to specialise in working with children. Educators seeking to enhance their understanding of students' behavioural patterns. Social workers dedicated to supporting the well-being of children and families. Parents and caregivers interested in gaining deeper insights into child psychology. Prerequisites This Child Psychology Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Psychology Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Child Psychologist: £30,000 - £45,000 Per Annum Educational Psychologist: £40,000 - £55,000 Per Annum Clinical Psychologist (specialising in children): £35,000 - £50,000 Per Annum Child Development Specialist: £25,000 - £40,000 Per Annum Family Support Worker: £20,000 - £30,000 Per Annum Childcare Centre Manager: £25,000 - £35,000 Per Annum   Course Curriculum Introduction Introduction Child Psychology Promo 00:02:00 About your tutor 00:02:00 About the course 00:02:00 Child Psychology - Applied What is 'Child Psychology'? 00:09:00 The Role of Child Psychologist 00:07:00 Where do Child Psychologists Work 00:07:00 Child Psychology - Theoretical Approach Why do we need to learn theories? 00:08:00 Developmental Theories: What we are born with 00:10:00 Development Environment 00:10:00 Environmental & Socio-Cultural Factors in Development 'Attachment' factor in newborns 00:08:00 Socio-Cultural Factors in Child's Development 00:08:00 Family & Schooling Factors in Development The Role of Parenting in Child's Development 00:11:00 Relationship Breakdown in the Family 00:07:00 Schooling Environment 00:08:00 Counselling Young Children 00:08:00 Cognitive and Emotional Development Language & Cognitive Development 00:07:00 Emotions & Feelings 00:06:00 Socialising with others 00:04:00 Thank You and Good Bye! 00:02:00

Child Psychology Course
Delivered Online On Demand2 hours 6 minutes
£10.99

Call Centre Training: Excelling in Customer Service and Communication

4.5(3)

By Studyhub UK

Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00

Call Centre Training: Excelling in Customer Service and Communication
Delivered Online On Demand1 hour 56 minutes
£10.99

Suicide Prevention

4.5(3)

By Studyhub UK

Join the Suicide Prevention Course to gain vital insights and skills in addressing the pressing issue of suicide. This comprehensive program is designed to equip participants with the knowledge and tools necessary for effective suicide prevention. Covering topics from understanding suicidal behavior and risk assessment to intervention strategies and postvention support, this course provides a holistic approach to tackling this sensitive issue. Participants will leave with the confidence and competence to make a positive impact in their communities. Learning Outcomes: Develop a comprehensive understanding of suicide prevention. Recognize the signs and factors contributing to suicidal behavior. Master suicide risk assessment techniques. Implement evidence-based suicide prevention strategies. Acquire skills for intervening in crisis situations effectively. Provide vital postvention support for individuals affected by suicide. Foster a compassionate and non-judgmental approach to suicide prevention. Create community awareness and engagement in suicide prevention efforts. Why buy this Suicide Prevention?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Suicide Prevention you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Suicide Prevention course is ideal for Mental health professionals and counselors. Healthcare workers and first responders. Educators and school staff. Community leaders and volunteers. Prerequisites This Suicide Prevention was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Mental Health Counselor: £25,000 - £50,000 per year. Psychiatrist: £50,000 - £150,000 per year. School Counselor: £20,000 - £40,000 per year. Suicide Prevention Coordinator: £30,000 - £60,000 per year. Community Outreach Specialist: £25,000 - £45,000 per year. Course Curriculum Module 01: Introduction to Suicide Prevention Introduction to Suicide Prevention 00:04:00 Module 02: Understanding Suicidal Behaviour Understanding Suicidal Behaviour 00:05:00 Module 03: Suicide Risk Assessment Suicide Risk Assessment 00:05:00 Module 04: Suicide Prevention Strategies Suicide Prevention Strategies 00:05:00 Module 05: Intervention Strategies Intervention Strategies and Best Practices to Manage Behaviour 00:16:00 Module 06: Postvention and Support Postvention and Support 00:05:00

Suicide Prevention
Delivered Online On Demand40 minutes
£10.99

Post-Traumatic Stress Disorder (PTSD) Counselling

4.5(3)

By Studyhub UK

Embark on a transformative journey with our 'Post-Traumatic Stress Disorder (PTSD) Counselling' course, a beacon of hope and healing for those touched by trauma. This course opens a window into understanding PTSD, not just as a clinical term but as a deeply personal experience that impacts lives profoundly. Your journey begins with an introduction that lays the groundwork for comprehending the complexities of trauma and its aftermath. As you navigate through the curriculum, you will gain insights into the nuances of PTSD, equipping you with the knowledge to understand and empathise with those affected. Moving forward, the course delves into integrating therapeutic techniques such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), and Acceptance and Commitment Therapy (ACT) into both personal and professional practices. This holistic approach empowers you to manage anxiety and PTSD symptoms effectively. The course guides you through overcoming avoidance behaviours and handling difficult trauma-related thoughts, providing strategies to cope with intrusive memories, flashbacks, and nightmares. As you reach the concluding sections, you'll learn not just to survive but to thrive post-trauma, looking ahead with newfound strength and resilience. This course is more than an educational experience; it's a journey towards empowerment and recovery. Learning Outcomes Understand the fundamental concepts of trauma and PTSD. Learn to integrate CBT, DBT, and ACT techniques for managing PTSD. Develop strategies to handle anxiety and avoidance behaviours. Gain skills in coping with trauma-related memories and thoughts. Acquire techniques to thrive post-trauma and look towards a positive future. Why choose this Post-Traumatic Stress Disorder (PTSD) Counselling course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Post-Traumatic Stress Disorder (PTSD) Counselling course for? Mental health professionals seeking specialised knowledge in PTSD. Individuals personally affected by trauma and PTSD. Caregivers and support workers of those with PTSD. Emergency service personnel dealing with traumatic events. Anyone interested in understanding and supporting PTSD recovery. Career path PTSD Counsellor - £25,000 to £40,000 Clinical Psychologist - £31,000 to £51,000 Mental Health Nurse - £24,000 to £35,000 Psychotherapist - £26,000 to £48,000 Support Worker - £18,000 to £28,000 Crisis Intervention Specialist - £22,000 to £37,000 Prerequisites This Post-Traumatic Stress Disorder (PTSD) Counselling does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Post-Traumatic Stress Disorder (PTSD) Counselling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Introduction 00:04:00 The approach of the course 00:03:00 Understanding Trauma & PTSD Section Overview 00:01:00 What Is Trauma? 00:09:00 What Is PTSD? Diagnosis of PTSD 00:10:00 How Are Traumatic Memories Processed? 00:09:00 Physical and Health Issues Associated with Trauma 00:08:00 Thinking about Coping with PTSD & Trauma 00:06:00 Integrating CBT, DBT, ACT Techniques into Your Life Integrating CBT, DBT, ACT Overview 00:01:00 What is Cognitive Behavioral Therapy (CBT)? 00:03:00 ABC Model - Thought, Emotions & Behavior 00:04:00 Understanding Feedback Loops 00:04:00 Behavioral Coping 00:02:00 Exposure Therapy for PTSD & Trauma 00:07:00 Stress Inoculation Training (SIT) for PTSD & Trauma 00:03:00 Cognitive Processing Therapy (CPT) PTSD & Trauma 00:03:00 What is Dialectical Behavior Therapy (DBT)? 00:08:00 What is Acceptance and Commitment Therapy (ACT)? 00:03:00 ACT in Action! 6 Core Processes 00:12:00 Common Elements of CBT, DBT & ACT 00:05:00 Managing Your Anxiety & PTSD Building a Strong Foundation: Breathing 00:06:00 Abdominal Breathing for Anxiety 00:05:00 PMR Progressive Muscle Relaxation a CBT Technique for Anxiety & PTSD 00:07:00 Relaxation without Tension a CBT Technique for Anxiety & PTSD 00:02:00 Cue Controlled Relaxation a CBT Technique for Anxiety & PTSD 00:02:00 Using Your Mind to Relax and Develop Awareness 00:03:00 Decreasing the Power of Negative Thoughts 00:06:00 Section Conclusion 00:03:00 Stop Avoiding and Start Living Again Section Introduction 00:02:00 Self-help: Effects of PTSD on Goals and Values 00:15:00 Self-help: Creating a Change 00:10:00 Self-help: Facing Feared Situation 00:10:00 Self-help: Everyday Mindfulness Exercise 00:05:00 Self-help: Connecting with Others 00:10:00 Self-help: Emotion Diary Cards 00:05:00 Self-help: Identifying Emotions 00:05:00 Decreasing PTSD Symptoms through Writing 00:05:00 Handling Difficult Thoughts of Trauma 8 Limited Thinking Patterns from CBT 00:01:00 Filtering 00:02:00 Polarized Thinking 00:02:00 Overgeneralization 00:02:00 Mind Reading 00:02:00 Catastrophizing 00:01:00 Magnifying 00:02:00 Personalization 00:01:00 Shoulds 00:02:00 Composing Balanced Alternative Thoughts 00:08:00 Coping with Memories, Flashbacks, Nightmares, and Intrusions Focusing on Your Thoughts 00:07:00 Invalidating Thoughts 00:06:00 Mindfulness and Grounding 00:05:00 Imagery Rehearsal for Nightmares 00:02:00 Developing Wise Mind 00:04:00 Surviving and Thriving as You Look Ahead Do You Need Professional Help? 00:04:00 Conclusion Do You Need Therapist? 00:04:00 Conclusion 00:02:00 Resources Resource - Treating Post Traumatic Stress Disorder 00:00:00 Assignment Assignment - Post-Traumatic Stress Disorder (PTSD) Counselling 00:00:00

Post-Traumatic Stress Disorder (PTSD) Counselling
Delivered Online On Demand4 hours 23 minutes
£10.99

Team Leader in Health Care

4.5(3)

By Studyhub UK

Team Leader in Health Care is a comprehensive course designed to empower aspiring leaders in the healthcare sector. Embark on a transformative journey that begins with cultivating trust and accountability among team members, an essential foundation for effective leadership. This course provides a deep dive into the art of team building, emphasising the importance of encouragement and support in creating a cohesive unit. The journey continues with an exploration of equality and diversity in the workplace, equipping you with the knowledge and sensitivity to lead a diverse team respectfully and effectively. Further into the course, you'll learn about the responsibilities of a team leader and how to set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) objectives for your team. This approach ensures clarity and direction in your leadership style. The final modules focus on identifying performance issues within the team and providing constructive feedback. This skill is crucial for maintaining high standards of care and supporting your team's professional development. Completing this course will leave you well-equipped to lead with confidence, understanding, and a clear vision in the dynamic environment of healthcare. Learning Outcomes Master the skills to build and maintain trust and accountability within healthcare teams. Learn effective team-building strategies and methods to encourage team members. Understand and apply principles of equality and diversity in the healthcare workplace. Acquire knowledge on setting clear, achievable objectives and responsibilities for your team. Develop proficiency in identifying team performance issues and delivering effective feedback. Why choose this Team Leader in Health Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Team Leader in Health Care course for? Aspiring team leaders in the healthcare sector looking to enhance their leadership skills. Healthcare professionals seeking to transition into supervisory or managerial roles. Current team leaders in healthcare aiming to improve their team management abilities. Healthcare administrators interested in fostering a more inclusive and efficient work environment. Nurses, doctors, and other medical staff preparing for leadership positions. Career path Healthcare Team Leader: £30,000 - £45,000 Nurse Manager: £35,000 - £50,000 Clinical Supervisor: £32,000 - £48,000 Healthcare Administrator: £28,000 - £42,000 Medical Practice Manager: £30,000 - £46,000 Hospital Department Manager: £33,000 - £49,000 Prerequisites This Team Leader in Health Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Team Leader in Health Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Developing Trust and Accountability Developing Trust and Accountability 00:16:00 Module 02: Team Building & Encouraging Team Team Building & Encouraging Team 00:14:00 Module 03: Equality and Diversity in the Workplace Equality and Diversity in the Workplace 00:17:00 Module 04: Supporting and Encouraging Team Supporting and Encouraging Team 00:15:00 Module 05: Responsibilities & SMART Objectives Responsibilities & SMART Objectives 00:14:00 Module 06: Identifying Team Performance Issues & Feedback Identifying Team Performance Issues & Feedback 00:14:00

Team Leader in Health Care
Delivered Online On Demand1 hour 30 minutes
£10.99

Exploring the Human Mind: Industrial Organisational Psychology

4.5(3)

By Studyhub UK

Embark on a mesmerising journey into the depths of 'Exploring the Human Mind: Industrial Organisational Psychology', where the realms of organisational psychology intertwine with the practicalities of the workplace. This course, meticulously crafted for those who seek to delve into the intricacies of industrial and organisational psychology, opens doors to a world where psychological principles meld seamlessly with organisational practices, offering a unique lens through which to perceive and enhance workplace dynamics. Your voyage through this organisational psychology masters will not only enlighten your understanding but also empower you to sculpt a work environment that thrives on efficiency and harmony. Navigating through the carefully curated modules, you will explore the myriad facets of individual differences, work behaviour, and the pivotal role of psychology in job analysis and employee selection. This masters in organisational psychology offers a rich tapestry of knowledge, intertwining theoretical principles with actionable strategies, ensuring that your learning journey transcends beyond the theoretical and into the applicable, providing you with the tools to effectively shape and influence the organisational structures and teams you will encounter in your career. Learning Outcomes Understand and apply fundamental principles of industrial-organisational psychology to enhance workplace dynamics and employee well-being. Formulate and implement robust job analysis and employee selection strategies to curate a proficient workforce. Design and administer effective training and development initiatives, aligning them with overarching organisational objectives. Apply psychological theories to create motivational job designs and cultivate a positive, productive work environment. Critically evaluate various leadership styles and discern their impact on organisational behaviour, implementing strategies to optimise team dynamics. Why buy this Exploring the Human Mind: Industrial Organisational Psychology? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Exploring the Human Mind: Industrial Organisational Psychology for? Aspiring individuals eager to delve into the psychological dynamics within a workplace. Managers desiring innovative strategies to optimise team performance and well-being. Human Resources professionals aiming to enhance employee selection and development processes. Psychology students or enthusiasts wishing to apply psychological principles in organisational settings. Entrepreneurs intending to establish and maintain a motivated, efficient team. Career path Industrial-Organisational Psychologist: £45,000 - £80,000 Human Resources Manager: £35,000 - £60,000 Training and Development Specialist: £30,000 - £50,000 Organisational Development Consultant: £40,000 - £70,000 Occupational Psychologist: £35,000 - £70,000 Leadership Development Manager: £45,000 - £80,000 Prerequisites This Exploring the Human Mind: Industrial Organisational Psychology does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Industrial-Organisational Psychology Introduction to Industrial-Organisational Psychology 00:17:00 Module 2: Individual Differences and Work Behaviour Individual Differences and Work Behaviour 00:24:00 Module 3: Job Analysis and Employee Selection Job Analysis and Employee Selection 00:21:00 Module 4: Training and Development Training and Development 00:21:00 Module 5: Performance Appraisal and Feedback Performance Appraisal and Feedback 00:22:00 Module 6: Motivation and Job Design Motivation and Job Design 00:20:00 Module 7: Leadership and Organisational Behaviour Leadership and Organisational Behaviour 00:27:00

Exploring the Human Mind: Industrial Organisational Psychology
Delivered Online On Demand2 hours 32 minutes
£10.99