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1517 Courses delivered Online

Enhancing Customer Service Skills

By Online Training Academy

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate from Reed CIQ Approved Customer Service Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Enhancing Customer Service Skills 1:26:04 1: Module 01: Introduction to Customer Service Preview 12:49 2: Module 02: Effective Communication Skills 16:52 3: Module 03: Relationship Building 14:06 4: Module 04: The Right Customer Service Personality 12:12 5: Module 05: Dealing with Customer Complaints 12:22 6: Module 06: Customer Service via Technology 16:43 7: CPD Certificate - Free 01:00 Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Enhancing Customer Service Skills
Delivered Online On Demand1 hour 24 minutes
£12

Diploma in Sales Management

By Online Training Academy

Are you ready to take your sales career to the next level? Do you dream of leading a team to success and hitting those big targets? Our Sales Management Course is designed just for you! You will learn the best techniques to close deals and drive revenue. Master the art of building strong customer relationships. You will also be able to use sales data to make informed decisions and improve performance. Don't wait to transform your sales career. Enrol in our Sales Management Course now and start your journey to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Diploma in Sales Management course teaches you everything you need to know about sales. You'll start by learning how to prepare for making sales calls and understand effective communication. The course will show you how to create engaging openings and make strong sales pitches. You'll also learn strategies for handling objections and following up with potential customers. Setting realistic sales goals and techniques to close deals will be covered. Additionally, you'll learn to manage your sales data efficiently and use a prospect board to track your progress. By the end of the course, you'll have the skills and knowledge to succeed in sales, from the first call to closing the deal and maintaining customer relationships. Course Curriculum Module 01: Getting Prepared to Make the Call Module 02: Understanding the Talk Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Following Up Module 07: Setting Goals Module 08: Sealing the Deal Module 09: Managing Your Data Module 10: Using a Prospect Board Learning Outcomes: Master effective communication techniques to engage potential clients positively. Develop persuasive strategies for initiating and structuring sales conversations proficiently. Employ innovative approaches to capture attention and create impactful openings. Enhance pitch delivery skills to effectively convey product or service benefits. Acquire methods to address and overcome common customer objections confidently. Utilise systematic follow-up procedures to nurture leads and maintain client relationships. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Sales Management 1:12:44 1: Module 01: Getting Prepared to Make the Call 04:32 2: Module 02: Understanding the Talk 06:55 3: Module 03: Creative Openings 04:12 4: Module 04: Making Your Pitch 09:42 5: Module 05: Handling Objections 07:29 6: Module 06: Following Up 09:34 7: Module 07: Setting Goals 06:07 8: Module 08: Sealing the Deal 06:25 9: Module 09: Managing Your Data 08:10 10: Module 10: Using a Prospect Board 08:38 11: CPD Certificate - Free 01:00 Who is this course for? Sales professionals seeking to refine their sales techniques. Business owners aiming to improve their sales management skills. Individuals aspiring to pursue a career in sales. Marketing professionals interested in enhancing their sales knowledge. Entrepreneurs looking to boost their sales performance. Career path Sales Manager Business Development Executive Account Manager Sales Representative Customer Relationship Manager Retail Sales Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma in Sales Management
Delivered Online On Demand2 minutes
£12

Business Development & Sales Level 3 & 5 at QLS

By Imperial Academy

QLS Level 5 Course | FREE QLS Hard Copy Certificate | FREE 5 Career Guided CPD Courses & PDF Certificates | Tutor Aid

Business Development & Sales Level 3 & 5 at QLS
Delivered Online On Demand
£120

Level 7 Diploma in Leadership & Management - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before About 79% of employees quit their company because of the lack of leadership management qualities of their manager. A good leader with leadership management qualities creates a mechanism for maintaining an effective working environment where everyone feels valued. This comprehensive Diploma in Leadership & Management equips you with the knowledge and skills to excel in supervisory and management roles. With step-by-step guidelines from Our Leadership Management training, you will learn leadership management skills required to maintain a positive workplace atmosphere in your company. You'll master team building, project management, performance management, and employee motivation. Learn how to set SMART goals, navigate compliance risks, and develop strong leadership qualities that inspire your team. Moreover, you will be well aware of mistakes a leader can make during leadership management that may result in an employee quitting the job. This Leadership and Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Leadership & Management course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Leadership & Management Bundle Package includes: Main Course : Advanced Diploma in Leadership and Management at QLS Level 7 10 Additional CPD Accredited Premium Courses related to Sales and Marketing: Course 01: Team Management and Leadership Development Training Course 02: Team Leader Course 03: Team Building & Management Diploma Course 04: Agile Project Management Course 05: Project Management Course 06: Compliance Risk and Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Performance Management Course 09: Diploma in Employee Management Course 10: Smart Goal Setting Empower yourself to take the next step in your career. Enrol today and unlock your leadership potential! Learning Outcomes of Leadership & Management Apply effective leadership styles to motivate and empower teams. Develop strong communication skills for clear and concise direction. Implement project management strategies for successful execution. Master performance management techniques to drive employee growth. Create a positive and productive work environment for high performance. Uphold ethical and legal compliance standards within your organization. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Leadership & Management Get a free student ID card with Leadership & Management Training program (£10 postal charge will be applicable for international delivery) The Leadership & Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Leadership & Management course materials The Leadership & Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Leadership and Management at QLS Level 5 Module 1: Understanding Management And Leadership Module 2: Leadership Theories Module 3: Improving Management And Leadership Performance Module 4: High Performance Teams Module 5: Motivating Employees Module 6: Organisational Skills Module 7: Talent Management Module 8: Succession Planning Module 9: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings And Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence In Leadership Module 17: Managing Conflict Module 18: Dealing With Office Politics Module 19: Risk Management Module 20: Corporate Responsibility And Ethics Module 21:Microsoft Word, Excel, PowerPoint Course 01: Team Management and Leadership Development Training Module 1: Grooming A New Manager Module 2: Coaching And Mentoring (I) Module 3: Coaching And Mentoring (II) Module 4: Measuring Performance Module 5: Motivating Managers Module 6: Signs Of Poor Management Module 7: Trust Your Team Of Managers Module 8: When An Employee Complains About Their Manager Module 9: When Do You Step In? Module 10: Remember These Basic Qualities Course 02: Team Leader Module 01: Defining Team Module 02: Understanding Management And Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management And Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Managers Team Leaders Supervisors Career Changers Business Owners Entrepreneurs Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Team Leader Project Manager Operations Manager Department Head Business Director Certificates Advanced Diploma in Leadership and Management at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Level 7 Diploma in Leadership & Management - QLS Endorsed
Delivered Online On Demand38 hours
£109

Level 3 Diploma in Marketing

4.3(43)

By John Academy

 Do you ever wonder how to become an expert in marketing field? Or are you someone aspiring to become part of the marketing industry? Whether you are a marketing specialist or aspiring to be one, you can surely be benefitted from the course. Description: Marketing skills can be acquired through formal education and experience. This could be enhanced through training that this course offers. In this course you will be learning how to define your market and know what marketing scheme should you practice. Then you will also know how the effective ways of communicating to your customers, an important skill of a good marketer. Furthermore, you will learn how to create marketing goals and strategies suited for your business. You will also learn how to distinguish common marketing mistakes then learn how to avoid and solve them. Who is the course for? Marketing professionals or business owners who want to learn more about marketing. Anyone who needs to become an expert in the marketing area. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Level 3 Diploma in Marketing Course is a useful qualification to possess and would be beneficial for the following careers: Business Development Specialist Entrepreneur Marketing Manager Sales Specialist. Level 3 Diploma in Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Level 3 Diploma in Marketing- Activities 00:00:00 Reference Books Marketing Book 00:00:00 Fundamentals of Marketing 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Marketing 00:20:00 Final Exam Final Exam- Level 3 Diploma in Marketing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Diploma in Marketing
Delivered Online On Demand8 hours
£25

Customer Service & Environment

4.5(3)

By Studyhub UK

Dive deep into the intricacies of 'Customer Service & Environment' with our comprehensive course. Explore the vital concepts that shape exceptional customer service, discover the art of effective organisation and management, and navigate the digital world with the inclusion of social media tools. As brands evolve in today's digital age, understanding the relationship between customers and their chosen brands has never been more crucial. Enrol now to propel your knowledge in this dynamic domain. Learning Outcomes Understand the fundamental concepts underpinning successful customer service delivery. Learn the strategies to organise and structure optimal customer service. Gain insights into effective Customer Relationship Management (CRM) techniques. Comprehend the interplay between customer satisfaction and brand loyalty. Master the use of social media tools to enhance business customer relations. Why buy this Customer Service & Environment course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service & Environment there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Customer Service & Environment course for? Aspiring customer service managers aiming for excellence. Brand strategists focused on enhancing customer relationships. Business owners seeking to elevate their customer service standards. Digital marketers keen on leveraging social media tools for businesses. Customer relations officers eager to resolve client issues efficiently. Prerequisites This Customer Service & Environment does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Customer Service & Environment was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £30,000 - £45,000 Brand Strategist: £35,000 - £50,000 Business Consultant focusing on Service Delivery: £40,000 - £60,000 CRM Specialist: £32,000 - £48,000 Social Media Manager: £28,000 - £42,000 Customer Relations Officer: £25,000 - £37,000 Course Curriculum Module 01: Concepts and Practices in Customer Service Delivery Concepts and Practices in Customer Service Delivery 00:13:00 Module 02: Organise Customer Service Delivery Organise Customer Service Delivery 00:14:00 Module 03: Structure of Customer Service Structure of Customer Service 00:14:00 Module 04: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:18:00 Module 05: Customer Satisfaction & Relationship with Brand Customer Satisfaction & Relationship with Brand 00:15:00 Module 06: Monitoring and Resolution of Customers' Complaints & Problems Monitoring and Resolution of Customers' Complaints & Problems 00:15:00 Module 07: Social Media Tools and Channels for a Business Social Media Tools and Channels for a Business 00:15:00

Customer Service & Environment
Delivered Online On Demand1 hour 44 minutes
£10.99

Workplace Productivity Training

4.5(3)

By Studyhub UK

Elevate your professional journey with our Workplace Productivity Training course. In today's fast-paced work environment, productivity is the key to success. This course is your gateway to unlocking productivity's secrets. Discover effective ways to enhance your performance, from organizational skills and productive communication to time management and stress coping strategies. Whether you're a working professional, a student entering the job market, or an entrepreneur striving for efficiency, this course equips you with the tools and knowledge you need to excel in your career. Let's embark on this transformative journey towards workplace productivity together. Learning Outcomes Develop techniques to improve workplace productivity. Master organizational skills for enhanced efficiency. Communicate effectively in a professional setting. Harness the power of time management for increased output. Acquire conflict management skills for a harmonious workplace. Why choose this Workplace Productivity Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Workplace Productivity Training course for? Professionals seeking to boost their productivity. Students transitioning into the professional world. Entrepreneurs and business owners aiming for efficiency. Anyone looking to thrive in a competitive work environment. Individuals interested in personal and professional development. Career path Productivity Consultant: £30,000 - £60,000 Office Manager: £24,000 - £40,000 Time Management Coach: £25,000 - £45,000 Communication Specialist: £28,000 - £50,000 Stress Management Counselor: £26,000 - £45,000 Wellness Coordinator: £22,000 - £40,000 Prerequisites This Workplace Productivity Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Productivity Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Ways to Improve Workplace Productivity Ways to Improve Workplace Productivity 00:39:00 Module 02: Organisational Skills to Improve Productivity Organisational Skills to Improve Productivity 00:19:00 Module 03: Productive Communication Skills in the Workplace Productive Communication Skills in the Workplace 00:27:00 Module 04: Time Management Time Management 00:35:00 Module 05: Conflict Management Conflict Management 00:18:00 Module 06: Health, Safety and Wellness in the Workplace Health, Safety and Wellness in the Workplace 00:27:00 Module 07: Managing Stress and Coping Anxiety in the Workplace Managing Stress and Coping Anxiety in the Workplace 00:14:00 Assignment Assignment - Workplace Productivity Training 00:00:00

Workplace Productivity Training
Delivered Online On Demand2 hours 59 minutes
£10.99

Advanced SEO Training

By SkillWise

Embark on a transformative journey into the realm of digital prominence with our Advanced SEO Training. In today's fiercely competitive online landscape, mastering the intricacies of Search Engine Optimization (SEO) isn't just an advantage - it's essential. Imagine wielding the power to elevate your brand's visibility, attract organic traffic, and surpass your competitors effortlessly. Our course isn't merely instructional; it's a roadmap to digital empowerment. Delve into advanced strategies that unlock the secrets of search algorithms, harness the potency of keywords, and cultivate a commanding online presence. Whether you're a budding entrepreneur, a digital marketer seeking to refine your skills, or a business owner aiming to scale new heights, this training equips you with the tools to dominate the digital sphere strategically and ethically. Unlock your potential as you navigate through modules crafted by industry experts, designed to transcend theoretical knowledge into actionable insights. From decoding SEO analytics to crafting compelling content strategies, each lesson is tailored to empower you with the expertise needed to thrive in a dynamic digital ecosystem. Join us on this exhilarating journey towards SEO mastery and redefine what's possible for your business or career.   Learning Outcomes: Acquire advanced techniques to optimize website performance and enhance organic search rankings. Develop strategic approaches to keyword research, content creation, and link building tailored for maximum impact. Gain proficiency in leveraging SEO tools and analytics to drive informed decision-making and measure campaign success. Explore ethical SEO practices that comply with current industry standards and algorithms. Implement comprehensive SEO audits and strategies to maintain competitive advantage in the digital marketplace. Why buy this Advanced SEO Training? Equip yourself with the latest SEO strategies and techniques proven to drive tangible results in today's competitive digital landscape. Our Advanced SEO Training goes beyond theory, offering practical skills and insights that empower you to achieve sustainable growth and visibility online. Whether you're aiming to enhance your career prospects or elevate your business's online presence, this course is your gateway to mastering the art and science of SEO.   Certification After studying the course materials of the Advanced SEO Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? Digital marketers looking to advance their SEO knowledge. Business owners aiming to boost their online visibility. Freelancers seeking to offer SEO services. Start-up founders wanting to establish a strong online presence. Marketing professionals transitioning to digital roles. Prerequisites This Advanced SEO Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Advanced SEO Training was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path SEO Specialist: £30,000 - £50,000 Annual Digital Marketing Manager: £35,000 - £60,000 Annual Content Marketing Strategist: £25,000 - £45,000 Annual E-commerce Manager: £30,000 - £55,000 Annual PPC Specialist: £25,000 - £45,000 Annual Web Analytics Manager: £35,000 - £60,000 Annual Advanced SEO Training Module 01: Introduction to Advanced SEO and Schema Markup 00:05:00 Module 02: Choosing The Right Keyword Cluster 00:04:00 Module 03: Integrating the Keywords 00:05:00 Module 04: Creating Page Menus 00:03:00 Module 05: Schema Markup Part 1 00:05:00 Module 06: Schema Markup Part 2 - blogposting, Video and Audio 00:04:00 Module 07: Schema Markup Part 3 - FAQ 00:04:00 Module 08: Branding, Trust and Authority 00:02:00 Module 09: The Correct Way to Add Useful Links 00:04:00 Module 10: Optimising Internal Linking 00:05:00 Module 11: Combining Pages for SEO 00:04:00 Module 12: How to Rank Images for Featured Snippets? 00:03:00 Module 13: Conclusion 00:02:00 Assignment Assignment - Advanced SEO Training

Advanced SEO Training
Delivered Online On Demand
£29

Change Management, Recruitment & performance Management for HR Managers - 8 Courses Bundle

By NextGen Learning

Are you prepared for the ever-evolving landscape of Human Resources? How equipped are you to embrace the dynamics of change management within the UK's work culture? Dive deep into a comprehensive learning experience that's tailored to equip HR managers and enthusiasts with the theoretical knowledge they need to excel in the demanding world of HR. This course bundle comprises eight meticulously curated courses: HR Management Course, Recruitment Consultant Diploma, Change Management, UK Employment Law, Essentials of Becoming a Manager and Managing Teams, Performance Management Level 3, Team Management Level 5, and Workplace Productivity Training. Together, they aim to cover the breadth and depth of HR roles while emphasising change management to ensure you are well-versed with the latest methodologies in the field. The Eight CPD Accredited courses that the bundle includes are: Course 1: HR Management Course Course 2: Recruitment Consultant Diploma Course 3: Change Management Course 4: UK Employment Law Course 5: Essentials of Becoming a Manager and Managing Teams Course 6: Performance Management Level 3 Course 7: Team Management Level 5 Course 8: Workplace Productivity Training Learning Outcomes Grasp foundational and advanced concepts in HR management. Understand the principles of effective recruitment and the intricacies of UK employment law. Deepen insights into change management and its critical role in contemporary businesses. Cultivate essential skills for managing teams and boosting workplace productivity. Learn the nuances of performance assessment and strategies to elevate team output. Navigate the challenges of leadership and discover techniques for effective team management. Dive into the world of HR Management Course, offering a broad view of HR roles and their strategic significance. The Recruitment Consultant Diploma delves into the process, criteria, and strategies for effective hiring, crucial for any growing organisation. With the emphasis on change management, the Change Management course aids in comprehending the vital role of transformation within businesses. To operate within the legal frame, the UK Employment Law course offers a thorough understanding of the regulations and rights that shape the UK workplace. Essentials of Becoming a Manager and Managing Teams equips learners with leadership principles, while Performance Management Level 3 sharpens the ability to assess and uplift team performance. Delve deeper with Team Management Level 5 for an extensive insight into team dynamics, conflict resolution, and productivity strategies. Lastly, Workplace Productivity Training aims to boost efficiency and create an environment conducive to peak performance. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring HR managers and professionals aiming to update their theoretical knowledge. Team leads and middle managers looking to refine their team management skills. Entrepreneurs and business owners keen on understanding recruitment and employment law. Individuals pursuing a deeper understanding of change management. Professionals keen on boosting workplace productivity and performance. Career path HR Manager Recruitment Consultant Change Management Specialist Team Leader/Manager Performance Manager Employment Law Consultant Productivity Consultant Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Change Management, Recruitment & performance Management for HR Managers - 8 Courses Bundle
Delivered Online On Demand44 hours
£39

KYC, AML, and Data Privacy Regulations Course

4.3(43)

By John Academy

Course Overview The success of a product or service can be amplified or ruined based on the demand of that product. Learn how you can understand what your customers want from this KYC, AML, and Data Privacy Regulations Course.  This KYC, AML, and Data Privacy Regulations Course will give you a clear understanding of customer demand and needs. You will also learn the importance of data privacy. This course will prepare you to handle money laundering cases and protect you from fraud. This course is for everyone. You don't need any prior knowledge or certification to understand this course. The course lessons are designed so that you can understand the topics easily. This course is especially helpful for those who come into contact with the customers for their work and need to understand them. Learning Outcomes Get to know about KYC principles Learn about the customer due diligence Familiarize with anti-money laundering and AML procedures Know the data privacy regulations for business operations in the United Kingdom Be able to maintain these regulations in your industry Learn different methods for carrying out KYC and AML Get a clear understanding of the future of KYC compliance Who is this course for? This KYC, AML, and Data Privacy Regulations Course is ideal for those who want to understand the customers requirement and establish their business. You will get a clear idea about customer requirements and data privacy from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path KYC, AML, and Data Privacy Regulations Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Data Security Professionals Sales Executives Managers Managing Directors Business Owners Entrepreneurs Marketing Executives Product Designers Module 01: Introduction to KYC Introduction to KYC 00:33:00 Module 02: Customer Due Diligence Customer Due Diligence 00:23:00 Module 03: AML (Anti-Money Laundering) AML (Anti-Money Laundering) 00:31:00 Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom 00:23:00 Module 05: Regulations to be Complied by Industries Regulations to be Complied by Industries 00:22:00 Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Methods for carrying out KYC and AML and the Future of KYC Compliance 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

KYC, AML, and Data Privacy Regulations Course
Delivered Online On Demand2 hours 27 minutes
£18