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Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Give a compliment to your career and take it to the next level. This Lean Six Sigma Green Belt will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Lean Six Sigma Green Belt bundle will help you stay ahead of the pack. Throughout the Lean Six Sigma Green Belt programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Lean Six Sigma Green Belt course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Lean Six Sigma Green Belt Bundle Consists of the following Premium courses: Courses are included in this Lean Six Sigma Green Belt Bundle? Course 01: Lean Six Sigma Green Belt Course 02: Lean Six Sigma White Belt course Course 03: Advance Lean Six Sigma Black Belt Course Course 04: Lean Six Sigma: Toolkit Course 05: Professional Lean Management: Service Industry Course 06: Project Management Essential Skills Level 3 Course 07: Leadership & Management Diploma Course 08: Supply Chain Management Course 09: Quality Management Course 10: RCA: Root Cause Analysis Course 11: Decision Making and Critical Thinking Enrol now in Lean Six Sigma Green Belt to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Lean Six Sigma Green Beltexpertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Lean Six Sigma Green Belt bundle. Requirements This Lean Six Sigma Green Belt course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Lean Six Sigma Green Belt) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Delegation - CPD Accredited Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Delegation - CPD Accredited Training bundle will help you stay ahead of the pack. Throughout the Delegation - CPD Accredited Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Delegation - CPD Accredited Training course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Delegation - CPD Accredited Training Bundle Consists of the following Premium courses: Course 01: Delegation Skills Course 02: Practical Project Management Course 03: Online Meeting Management Course 04: Coaching & Mentoring Course 05: Leadership & Management Diploma Course 06: Counselling Complete Course Course 07: Self Esteem and Assertiveness Development - Level 4 Course 08: Negotiation Essential Skills - Level 3 Course 09: Time Management Course 10: Stress Management Training Course 11: Complete Communication Skills Master Class for Life Enrol now in Delegation - CPD Accredited Training to advance your career, and use the premium study materials from Apex Learning. The Delegation Training bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Delegation - CPD Accredited Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum of Delegation Training: Delegation Skills Section 01: Introduction Section 02: Why People in Your Role find it Hard to Delegate Section 03: What and When to Delegate Section 04: How to Delegate Section 05: Closing Section And 10 more courses ... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Delegation Training Anyone from any background can enrol in this Delegation - CPD Accredited Training bundle. Requirements Delegation Training This Delegation - CPD Accredited Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Delegation Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

If you aim to enhance your Project Engineering skills, our comprehensive Project Engineering course is perfect for you. Designed for success, this Project Engineering course covers everything from basics to advanced topics in Project Engineering. Each lesson in this Project Engineering course is crafted for easy understanding, enabling you to become proficient in Project Engineering. Whether you are a beginner or looking to sharpen your existing skills, this Project Engineering is the ideal choice. With our Project Engineering exclusive bundle, you will get a PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. Courses are Included in This Project Engineering Bundle: Course 01: Project Management Level 7 Course 02: Diploma in Performance Management Course 03: Change Management Course 04: Leadership & Management Course 05: Diploma in Employee Management Course 06: Financial Management Why Choose Our Project Engineering Course? FREE Project Engineering certificate accredited Get a free student ID card with Project Engineering Training Get instant access to this Project Engineering course. Learn Project Engineering from anywhere in the world The Project Engineering is affordable and simple to understand The Project Engineering is an entirely online, interactive lesson with voiceover audio Lifetime access to the Project Engineering course materials The Project Engineering comes with 24/7 tutor support So enrol now in this Project Engineering Today to advance your career! Start your learning journey straightaway! This Project Engineering's curriculum has been designed by Project Engineering experts with years of Project Engineering experience behind them. The Project Engineering course is extremely dynamic and well-paced to help you understand Project Engineering with ease. You'll discover how to master the Project Engineering skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Project Engineering bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Project Engineering bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Project Engineering bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

The course aim is to provide the learner with essential conceptual and practical inputs on how change is managed in an organization including understanding the basics of change management, overcoming resistance to change, and getting people on board for change success. The learner will be able to relate to change management with a practical case study. After the successful completion of this course, the learner will be able to. Understand Organisational Change Understand Organisational Change Management (OCM) Change Management Models 1. Lewin's Change Management Model 2. McKinsey 7-S Model 3. Kotter's 8 Step Change Model Who is Change Agent? What is Change Leadership? Acquiring Change Agent and Change Leadership Skills Steps of Strategic Change Case Study - Domino's Pizza VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Organisational Strategic Change Management Self-paced pre-recorded learning content on this topic. Quiz: Understanding Organisational Strategic Change Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Learning and Development Manager Strategy Manager Change Manager Organizational Behaviour Specialist Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The 'Leadership Skills Training: Become an Inspiring Team Leader' course is designed to equip individuals with the essential qualities and skills of a good leader, enhancing their leadership competencies and promoting creativity in leadership. It covers topics such as communication, negotiation, emotional intelligence, inclusion, and belonging, empowering participants to evolve as effective leaders in the UK's management landscape. Learning Outcomes: Understand the fundamental concepts and importance of leadership in various contexts. Identify the qualities and characteristics of an effective and inspiring team leader. Foster creativity in leadership to encourage innovative approaches in problem-solving. Develop organizational skills to manage tasks, resources, and team members efficiently. Enhance leadership skills and competencies to build and lead successful teams. Improve communication skills for effective interaction and collaboration with team members. Learn negotiation techniques to address conflicts and reach mutually beneficial agreements. Cultivate inclusion, belonging, and engagement within the team to foster a positive work environment. Establish strong leadership foundations based on leadership theories and practices. Develop emotional intelligence to better understand and manage emotions within oneself and others. Evolve as a leader by continuously learning, adapting, and improving leadership abilities. Gain insights into the specific context of leadership and management practices in the UK. Why buy this Leadership Skills Training: Become an Inspiring Team Leader? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership Skills Training: Become an Inspiring Team Leader there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership Skills Training: Become an Inspiring Team Leader course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Leadership Skills Training: Become an Inspiring Team Leader does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership Skills Training: Become an Inspiring Team Leader was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership Skills Training: Become an Inspiring Team Leader is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Leadership Introduction to Leadership 00:23:00 Module 02: Qualities of a Good Leader and Leadership Qualities of a Good Leader and Leadership 00:13:00 Module 03: Creativity in Leadership Creativity in Leadership 00:19:00 Module 04: Organisational Skills Organisational Skills 00:26:00 Module 05: Leadership Skills and Competencies Leadership Skills and Competencies 00:30:00 Module 06: Communication Skills Communication Skills 00:27:00 Module 07: Negotiation Techniques Negotiation Techniques 00:15:00 Module 08: Cultivating Inclusion, Belonging, and Engagement Cultivating Inclusion, Belonging, and Engagement 00:25:00 Module 09: Leadership Foundations Leadership Foundations 00:24:00 Module 10: Emotional Intelligence Emotional Intelligence 00:19:00 Module 11: Evolve as a Leader Evolve as a Leader 00:14:00 Module 12: Leadership & Management in the UK Leadership & Management in the UK 00:17:00 Assignment Assignment - Leadership Skills Training: Become an Inspiring Team Leader! 00:00:00

Public Realm Manager Training As a Public Realm Manager, you will make sure that local residents, customers of neighbourhood businesses, and tourists can enjoy the area, as well as provides quality facilities to the people living around this particular area. Additionally, a Public Realm Manager reorganises and combines delivery and service operations in order to lessen the environmental impact on the public realm and increase business sustainability in terms of both economic performance and environmental sustainability. Public Realm Manager Training Bundle includes: Course 01: Public Realm Manager Course 02: Land Management Course 03: Sustainable Energy Course 04: Town Planning Course 05: Environmental Management Certificate Course 06: Landscape Architecture Course 07: Landscape Design Course 08: Transport Planning Key Features CPD Accredited 8 Free PDF and Hardcopy Certificates 24/7 Tutor Support Public Realm Manager Training Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your Public Realm Manager Training course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 80 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate of completion Digital certificate - Included

The course is designed to provide participants with an in-depth understanding of contract and quality management in project management. Participants will learn the different stages of contract management and its benefits, types of contracts and contract terms, project document control, project baselines, quality management concepts, quality management tools and techniques, and the concept of total quality management and quality chain. The course will also cover the use of project milestone chart in project management. This course provides participants with a comprehensive understanding of contract and quality management in project management. Participants will also learn about project document control, project baselines, quality management concepts, quality management tools and techniques, and the concept of total quality management and quality chain. By the end of the course, learners will be equipped with the knowledge and skills to effectively manage contracts and ensure quality in project management. After the successful completion of the course, you will be able to learn about the following; Defining the concept, stages, and benefits of contract management in project management. Learning the types of contracts and Contract terms in project management. Understanding the concept of project document control. Understanding the concept of Project Baselines. Learning the concept and process of quality management in project management. Understanding the Quality management tools and techniques. Defining the concept of total quality management and quality chain. Understanding Project milestone chart. This course provides participants with a comprehensive understanding of contract and quality management in project management. It covers the different stages of contract management and its benefits, types of contracts, and contract terms. Participants will also learn about project document control, project baselines, quality management concepts, quality management tools and techniques, and the concept of total quality management and quality chain. The course will also cover the use of a project milestone chart in project management. By the end of the course, learners will be equipped with the knowledge and skills to effectively manage contracts and ensure quality in project management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Documentation and Quality Control Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. Project Documentation and Quality Control Self-paced pre-recorded learning content on this topic. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

In the vast expanse of organizational chaos, where files morph into forests and documents roam like wild beasts, there emerges a hero - the Document Control Specialist. Welcome to the Level 3 Certificate in Document Control Specialist, where order reigns supreme and chaos is but a distant memory. Prepare to embark on a journey with Level 3 Certificate in Document Control Specialist course that will transform you into the guardian of order, the sentinel of structure, and the maestro of meticulousness. Step into a world where every document tells a story, and every version carries the weight of history. Through eight meticulously crafted modules, as part of the Level 3 Certificate in Document Control Specialist, we unravel the mysteries of Document Control, from its foundational principles to the intricate strategies that govern its domain. From the lifecycle of documents to the nuances of quality assurance, this Document Control Specialist course is your compass in the tumultuous sea of information management. Become adept at navigating the labyrinthine landscape of project documentation, and master the art of electronic document management systems with ease. With each module of our course, you'll hone your skills, sharpen your instincts, and emerge as a virtuoso in the orchestration of order. So, if you possess a keen eye for detail, a passion for precision, and a penchant for perfection, then join us on this transformative journey with our Document Control Specialist course. With the Level 3 Certificate in Document Control Specialist, you're not just controlling documents - you're sculpting the very fabric of organizational excellence. Learning Outcomes: Understand the principles and elements of Document Control. Navigate the Document Control lifecycle with finesse. Implement effective Document Control strategies and instruments. Manage document quality and ensure adherence to standards. Oversee project document control processes. Master electronic document management systems and soft copy documentation. Level 3 Certificate in Document Control Specialist Module 01: Introduction to Document Control Module 02: Principles of Document Control and Elements of Document Control Environment Module 03: Document Control Lifecycle Module 04: Document Control Strategies and Instruments Module 05: Document Management Module 06: Quality Assurance and Controlling Quality of Documents Module 07: Project Document Control Module 08: Electronic Document Management Systems and Soft Copy Documentation Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Level 3 Certificate in Document Control Specialist course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Level 3 Certificate in Document Control Specialist course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Level 3 Certificate in Document Control Specialist course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Document Control Specialist Who is this course for? Document Control Specialists Records Managers Compliance Officers Quality Assurance Managers Project Managers Administrative Assistants Requirements Level 3 Certificate in Document Control Specialist To enrol in this Level 3 Certificate in Document Control Specialist course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Document Control Specialist Career Paths: Document Control Specialist: £25,000 - £40,000 Records Manager: £30,000 - £45,000 Compliance Officer: £25,000 - £45,000 Quality Assurance Manager: £35,000 - £60,000 Project Manager: £30,000 - £70,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Facilities Management bundle course teaches you everything on the Facilities Management topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Facilities Management bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Facilities Management related sector and your key roles within it. The training materials of this Facilities Management course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of Facilities Management Bundle CPD Accredited Course Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Facilities Management skills to succeed in today's competitive world. In this in-depth Facilities Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Facilities Management Curriculum Course 01: Facilities Management Diploma Course 02: Change Management Course 03: Strategic Planning and Implementation Skills Course 04: Leadership and People Management Diploma Course 05: Administrative Assistant and Organizational Skills Course 06: Compliance and Risk Management Course 07: Six Sigma Course 08: Operations Management Course 09: Line Management Course 10: Risk Management Course 11: Communication Skills Course 12: Public Relations Course 13: KYC: Customer Service Agent Course 14: Equality, Diversity and Discrimination Course 15: Cross-Cultural Awareness Training Course 16: Corporate Risk And Crisis Management Course 17: Performance Management Course 18: Time Management in The Workplace Course 19: Team Management Course 20: Positive Psychology Accreditation This bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Facilities Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Facilities Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.