Name: Human Resources Management - Training Course
Price: 12 GBP
Availability: InStock

<p>Set your course for a thriving career in travel and tourism management. Our <strong>Travel &amp; Tourism Management Career Track Diploma</strong> equips you with essential skills to excel in this exciting industry, creating memorable experiences for travellers worldwide. <strong>**16 Free CPD Certificates**</strong></p><p>Dive into the exciting world of Travel &amp; Tourism with our complete Career Track Diploma. This pack includes 16 courses covering everything from tourism basics, looking after hotel guests, and getting better at talking and growing yourself. Whether you're new to the industry or aiming to upgrade your expertise, this diploma will equip you with the tools to excel in the competitive travel and tourism market.</p><p>From mastering the intricacies of event management to understanding the logistics behind travel arrangements, the curriculum strikes a harmonious balance between theoretical knowledge and practical insights. With a focus on developing key leadership and organisational skills, you'll emerge as a well-rounded professional, ready to shape the future of travel and tourism.</p><p><strong>Learning Outcomes</strong></p><ul><li>Understand the fundamentals of tourism and travel management.</li><li>Develop insights into hospitality and event management.</li><li>Cultivate essential communication and reporting skills.</li><li>Enhance personal and time management capabilities.</li><li>Acquire knowledge in Six Sigma for project management.</li><li>Discover the art of travel blogging.</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Tourism Management courses with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>How you will benefit from this Travel &amp; Tourism Management Career Track Diploma</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Travel &amp; Tourism Management Career Track Diploma is thoughtfully crafted to deepen your understanding of different Travel and Tourism concepts and arm you with theoretical knowledge and skills vital to the Travel and Tourism sector.</p><p><strong>Course 1: Tourism Management </strong></p><p>Delve deep into the intricacies of the tourism sector, exploring core concepts and industry practices.</p><p><strong>Course 2: Travel and Tourism </strong></p><p>Discover the broad world of travel, from trip planning to understanding traveller behaviour.</p><p><strong>Course 3: Hospitality </strong></p><p>Unveil the art of impeccable service, learning the essentials of guest satisfaction and hotel operations.</p><p><strong>Course 4: Hospitality Assessor </strong></p><p>Evaluate and assess hospitality standards to ensure exceptional service quality and consistency.</p><p><strong>Course 5: Event and Hospitality Management </strong></p><p>Master the dynamics of event planning whilst integrating key hospitality components for memorable experiences.</p><p><strong>Course 6: Hospitality and Tourism Management </strong></p><p>Integrate key knowledge areas, merging the worlds of hospitality and tourism for a holistic approach.</p><p><strong>Course 7: Travel Agent </strong></p><p>Navigate the role of travel agents, from itinerary planning to client consultations.</p><p><strong>Course 8: Transport And Logistic </strong></p><p>Understand the backbone of travel - transport logistics, ensuring smooth and efficient movement.</p><p><strong>Course 9: Communication and Organisational Skills </strong></p><p>Enhance your communication prowess and learn to organise tasks and teams efficiently.</p><p><strong>Course 10: Personal Development Skills </strong></p><p>Invest in personal growth, focusing on self-awareness, resilience, and continuous learning.</p><p><strong>Course 11: Leadership &amp; Management: Interpersonal Skills </strong></p><p>Hone leadership qualities and manage teams with effective interpersonal interactions.</p><p><strong>Course 12: Effective Organisational Reporting </strong></p><p>Master the art of producing clear, concise, and effective organisational reports.</p><p><strong>Course 13: Time Management Skills </strong></p><p>Maximise productivity by mastering the skill of managing time effectively and setting priorities.</p><p><strong>Course 14: Effective Communication Training Level-3 </strong></p><p>Elevate your communication skills, ensuring clarity, empathy, and assertiveness in interactions.</p><p><strong>Course 15: Project Management: Six Sigma </strong></p><p>Introduce yourself to Six Sigma methodology, optimising processes for improved project outcomes.</p><p><strong>Course 16: Travel Blogger </strong></p><p>Dive into the digital realm of travel, crafting engaging content and captivating travel stories.</p><p><strong>Accreditation:</strong></p><p>All of our courses included in this<strong>Travel &amp; Tourism Management Career Track Diploma</strong> are <strong>fully CPDQS accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification:</strong></p><p>Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        65 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Travel &amp; Tourism Management Career Track Diploma</strong> will benefit the following professionals in the Travel and Tourism field, whether you are an aspiring professional or holding an experienced role in the sector.</p><ul><li>Aspiring travel consultants or agents.</li><li>Individuals keen on hospitality management roles.</li><li>Those considering a career in event management.</li><li>Enthusiasts looking to delve into travel blogging.</li><li>Individuals aiming to strengthen leadership abilities.</li><li>Professionals seeking improved organisational skills.</li><li>Graduates exploring diverse sectors within tourism.</li><li>Career switchers intrigued by travel &amp; tourism industry.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this <strong>Travel &amp; Tourism Management Career Track Diploma</strong> to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Travel &amp; Tourism Management Career Track Diploma will help you understand the fundamental knowledge required in the following career paths -</p><ul><li>Travel Consultant</li><li>Hospitality Manager</li><li>Event Coordinator</li><li>Travel Blogger</li><li>Tourism Promotion Officer</li><li>Transport &amp; Logistics Coordinator.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Training Express

Travel & Tourism Management Career Track Diploma Course

General Admission

<p><strong>**33,000+ new jobs listed in Reed &amp; LinkedIn** </strong>Forge a successful path in supply chain management. Our <strong>Supply Chain Management Career Track Diploma</strong> provides you with the skills to excel in streamlining operations, optimising logistics, &amp; thriving in the dynamic field of supply chain management. **<strong>15 Free CPD Certificates Included**</strong></p><p>Discover the intricate world of Supply Chain Management with our comprehensive diploma track! Dive deep into pivotal areas, from purchasing and inventory management to transport planning and logistics. Alongside the core concepts, this bundle equips you with essential personal, organisational, and communication skills, ensuring you're industry-ready and primed for success. Further enriching the content is our focus on occupational health and safety, making you a holistic asset in the supply chain domain.</p><p>Enhance your understanding of the supply chain ecosystem, right from procurement and logistics to retail branding. Bolster your credentials with our carefully curated courses, each designed to bridge the gap between theoretical knowledge and its real-world application.</p><p><strong>Learning Outcomes</strong></p><ul><li>Master the fundamentals of supply chain management.</li><li>Understand the dynamics of purchasing and inventory control.</li><li>Delve into logistics and transport management strategies.</li><li>Acquire effective project management techniques using Six Sigma.</li><li>Learn the intricacies of retail supply chain, branding, and communication.</li><li>Prioritise safety with occupational health guidelines.</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive supply chain management courses with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>How you will benefit from this Supply Chain Management Career Track Diploma</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Supply Chain Management Career Track Diploma is thoughtfully crafted to deepen your understanding of different supply chain concepts and arm you with theoretical knowledge and skills vital to the sector.</p><p><strong>Course 01: Supply Chain Management </strong></p><p>Dive into the holistic understanding of how products move from origin to consumer, encompassing all stages and stakeholders.</p><p><strong>Course 02: Purchasing, Procurement and Inventory Management </strong></p><p>Learn the strategies for effective buying, supplier relations, and maintaining optimal inventory levels.</p><p><strong>Course 03: Logistics Management </strong></p><p>Explore the complexities of transporting goods, ensuring timely and cost-effective delivery across different channels.</p><p><strong>Course 04: Supply Chain Coordinator </strong></p><p>Understand the role of coordinating various supply chain activities, ensuring a seamless flow of products and information.</p><p><strong>Course 05: Transport Management </strong></p><p>Gain insights into overseeing and optimising transportation operations, ensuring efficient movement of goods.</p><p><strong>Course 06: Inventory Management </strong></p><p>Delve into techniques for storing, ordering, and handling goods, maintaining balance and reducing costs.</p><p><strong>Course 07: Transport Planning </strong></p><p>Acquire knowledge on planning transport routes, schedules, and resources for efficient goods movement.</p><p><strong>Course 08: Project Management: Six Sigma </strong></p><p>Discover the Six Sigma methodology, a data-driven approach to eliminate defects in any process.</p><p><strong>Course 09: Procurement and Supply Chain Management </strong></p><p>Integrate procurement strategies with overall supply chain goals for maximised efficiency and value.</p><p><strong>Course 10: Operations and Supply Chain Management </strong></p><p>Explore how daily operations intertwine with the supply chain, ensuring production meets demand seamlessly.</p><p><strong>Course 11: Retail: Supply Chain Management, Branding, Communication </strong></p><p>Learn the nuances of how the retail sector engages with the supply chain, including branding and effective communication.</p><p><strong>Course 12: Personal Development Skills </strong></p><p>Empower yourself with essential skills to boost personal growth, confidence, and effectiveness in the workplace.</p><p><strong>Course 13: Time Management Skills </strong></p><p>Master the art of prioritising tasks and allocating time efficiently, boosting productivity and reducing stress.</p><p><strong>Course 14: Communication and Organisational Skills </strong></p><p>Develop the ability to communicate effectively and organise tasks, teams, and projects for maximum efficiency.</p><p><strong>Course 15: Occupational Health and Safety </strong></p><p>Prioritise workplace safety by understanding regulations, practices, and techniques to ensure a hazard-free environment.</p><p><strong>Accreditation:</strong></p><p>All of our courses included in this<strong>Supply Chain Management Career Track Diploma</strong> are <strong>fully CPDQS accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification:</strong></p><p>Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        60 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Supply Chain Management Career Track Diploma</strong> will benefit the following professionals in the field, whether you are an aspiring professional or holding an experienced role in the sector.</p><ul><li>Aspiring supply chain managers or coordinators.</li><li>Individuals aiming to enhance their logistics knowledge.</li><li>Professionals in purchasing looking for advanced strategies.</li><li>Retail managers aiming for more effective supply chain integration.</li><li>Those interested in project management within supply chain contexts.</li><li>Graduates seeking a comprehensive supply chain management foundation.</li><li>Transport managers and planners desiring deeper insights.</li><li>Professionals keen on personal and organisational growth.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this <strong>Supply Chain Management Career Track Diploma</strong> to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Supply Chain Management Career Track Diploma will help you understand the fundamental knowledge required in the following career paths -</p><ul><li>Supply Chain Manager</li><li>Logistics Coordinator</li><li>Purchasing Manager</li><li>Inventory Control Specialist</li><li>Transport Planning Analyst</li><li>Retail Supply Chain Consultant</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Supply Chain Management Career Track Diploma Course

<p><strong>**11,000+ new jobs listed in Reed &amp; LinkedIn**</strong> Launch your dream career as a travel agent with the Travel Agent Career Track Diploma. Master the essential skills and knowledge to help your clients plan their perfect vacation. **<strong>10 Free CPD Certificates with Lifetime Access**</strong></p><p>Want to excel as a professional in the vibrant world of travel and hospitality? Our comprehensive <strong>Travel Agent Career Track Diploma</strong> is your passport to success. Dive into a curated selection of 15 courses ranging from foundational knowledge in travel and tourism to advanced topics like Six Sigma in project management. With an ideal blend of theoretical insights and soft skills, this diploma ensures you're equipped to navigate every avenue of the industry.</p><p>From mastering the ins and outs of travel planning to craft a compelling travel blog, this programme serves as your guide. Delve into hospitality's heart, learn effective organisational reporting, and sharpen your leadership prowess. Every course is designed to propel you forward, ensuring you not only stand out, but also shine brightly in the dynamic world of travel and hospitality.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the core principles of travel and tourism.</li><li>Develop proficiency in event and hospitality management.</li><li>Grasp essential communication and organisational tactics.</li><li>Enhance leadership and interpersonal skills.</li><li>Implement Six Sigma in project management.</li><li>Explore transport, logistics, and travel blogging nuances.</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Tourism Management courses with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>How you will benefit from this Travel Agent Career Track Diploma</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Travel Agent Career Track Diploma is thoughtfully crafted to deepen your understanding of different Travel and Tourism concepts and arm you with theoretical knowledge and skills vital to the Travel and Tourism sector.</p><p><strong>Course 01: Travel Agent </strong></p><p>Discover the nuances of planning and booking travel experiences, ensuring customer satisfaction.</p><p><strong>Course 02: Travel and Tourism </strong></p><p>Explore the vibrant world of travel destinations, understanding customer preferences and tourism trends.</p><p><strong>Course 03: Hospitality </strong></p><p>Dive into the essentials of guest services, ensuring stellar experiences in hotels and resorts.</p><p><strong>Course 04: Hospitality Assessor </strong></p><p>Master the art of assessing and evaluating hospitality services, ensuring quality standards are met.</p><p><strong>Course 05: Event and Hospitality Management </strong></p><p>Learn to coordinate and manage events, ensuring smooth operations within the hospitality sector.</p><p><strong>Course 06: Hospitality and Tourism Management </strong></p><p>Understand the intricacies of managing both hospitality establishments and tourism services effectively.</p><p><strong>Course 07: Travel Blogger </strong></p><p>Craft compelling narratives about travel experiences, engaging readers and building a following.</p><p><strong>Course 08: Transport And Logistics </strong></p><p>Grasp the logistics behind transportation, ensuring efficient and effective movement of goods and people.</p><p><strong>Course 09: Communication and Organisational Skills </strong></p><p>Master effective communication while organising and managing teams for optimal productivity.</p><p><strong>Course 10: Personal Development Skills </strong></p><p>Delve into self-improvement techniques, enhancing personal and professional growth.</p><p><strong>Course 11: Leadership &amp; Management: Interpersonal Skills </strong></p><p>Develop strong interpersonal skills, vital for leadership roles and team management.</p><p><strong>Course 12: Effective Organisational Reporting </strong></p><p>Learn the art of creating clear and concise reports, ensuring efficient organisational communication.</p><p><strong>Course 13: Time Management Skills </strong></p><p>Master the techniques to manage time effectively, boosting productivity and reducing stress.</p><p><strong>Course 14: Effective Communication Training Level-3 </strong></p><p>Upgrade your communication skills, ensuring clear conveyance and reception of messages.</p><p><strong>Course 15: Project Management: Six Sigma </strong></p><p>Delve into Six Sigma methodologies, optimising processes and ensuring project success.</p><p><strong>Accreditation:</strong></p><p>All of our courses included in this<strong>Travel Agent Career Track Diploma</strong> are <strong>fully CPDQS accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification:</strong></p><p>Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        60 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Travel Agent Career Track Diploma</strong> will benefit the following professionals in the Travel and Tourism field, whether you are an aspiring professional or holding an experienced role in the sector.</p><ul><li>Aspiring travel agents seeking industry insights.</li><li>Bloggers aiming to specialise in travel niches.</li><li>Individuals considering a career in hospitality.</li><li>Managers wanting to upgrade leadership abilities.</li><li>Entrepreneurs eyeing the tourism sector.</li><li>Professionals looking to enhance organisational skills.</li><li>Enthusiasts keen on understanding transport logistics.</li><li>Event planners aspiring for broader industry knowledge.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this <strong>Travel Agent Career Track Diploma</strong> to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Travel Agent Career Track Diploma will help you understand the fundamental knowledge required in the following career paths -</p><ul><li>Travel Consultant</li><li>Event Coordinator</li><li>Hotel Manager</li><li>Transport &amp; Logistics Coordinator</li><li>Travel Blogger/Content Creator</li><li>Tourism Operations Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Travel Agent Career Track Diploma Course

<p><strong>(13,000+ new jobs listed in Reed &amp; LinkedIn)</strong> Nurture young minds and build a rewarding career in child counselling. Our <strong>Child Counselling Career Track Diploma</strong> provides essential skills to help children navigate challenges and thrive, making a positive impact in their lives.</p><p>Unlock the doors to a rewarding career with our comprehensive Child Counselling Career Track Diploma. This curated bundle delves deep into the essentials of child psychology, safeguarding, behavioural management and much more, ensuring you are fully equipped to support the emotional and developmental needs of young minds. With a wide range of topics, from speech therapy to time management, this diploma offers a holistic approach, empowering you to make a significant difference in the lives of children and their families.</p><p>Designed with the latest industry insights, each course provides actionable knowledge, enhancing your understanding and equipping you to tackle real-world scenarios. Whether you're a novice stepping into the field or an established professional aiming for career progression, this diploma serves as your roadmap to success.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand core concepts in child psychology and development.</li><li>Implement effective behavioural management strategies.</li><li>Recognise and respond to safeguarding issues in child care.</li><li>Apply speech therapy techniques tailored for children.</li><li>Utilise CBT methods for children's emotional well-being.</li><li>Enhance communication and organisational competencies.</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Child Counselling courses with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>How you will benefit from this Child Counselling Career Track Diploma</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Child Counselling Career Track Diploma is thoughtfully crafted to deepen your understanding of different Child Counselling concepts and arm you with theoretical knowledge and skills vital to the sector.</p><p><strong>Course 1: Child Counselling </strong></p><p>Delve into the core principles and methodologies of counselling tailored for children, providing insight into their unique emotional landscapes.</p><p><strong>Course 2: Child Psychology Diploma </strong></p><p>Explore the fundamentals of child psychology, understanding developmental stages and the factors that influence young minds.</p><p><strong>Course 3: Children and Adolescents Counselling Course </strong></p><p>Expand your expertise by focusing on counselling techniques suitable for both children and adolescents, addressing their specific challenges.</p><p><strong>Course 4: Child Protection and Safeguarding </strong></p><p>Gain essential knowledge in identifying and responding to risks, ensuring the safety and welfare of children in various settings.</p><p><strong>Course 5: Children's Support Worker </strong></p><p>Discover the roles, responsibilities, and methods effective support workers utilise to assist children in diverse circumstances.</p><p><strong>Course 6: Safeguarding Children Awareness Training </strong></p><p>Equip yourself with heightened awareness about child protection, learning the nuances of safeguarding in various contexts.</p><p><strong>Course 7: Behaviour Management </strong></p><p>Understand behavioural patterns in children and acquire strategies to guide and manage these behaviours positively.</p><p><strong>Course 8: Speech Therapy for Children </strong></p><p>Learn therapeutic techniques and interventions to assist children with speech and language difficulties.</p><p><strong>Course 9: Child Care Diploma Level 3 </strong></p><p>Enhance your proficiency in providing quality care, understanding the diverse needs of children and best practices in childcare.</p><p><strong>Course 10: Personal Development Skills </strong></p><p>Focus on self-growth, acquiring skills that enhance personal and professional development, crucial for those in child-focused roles.</p><p><strong>Course 11: Online CBT (Cognitive Behavioural Therapy) Course </strong></p><p>Delve into online CBT methods, understanding their applicability and effectiveness in a child counselling setting.</p><p><strong>Course 12: Child Psychology: Raising Happy Kids CPD Certified </strong></p><p>Dive deeper into child psychology, focusing on nurturing happiness and well-being in children.</p><p><strong>Course 13: Time Management Skills </strong></p><p>Equip yourself with strategies to efficiently manage time, a critical skill for professionals working with children.</p><p><strong>Course 14: Behaviour Management, NLP, &amp; Emotional Intelligence </strong></p><p>Combine behaviour management with neurolinguistic programming and emotional intelligence, enhancing your techniques for child support.</p><p><strong>Course 15: Anti Social Behaviour (ASB) </strong></p><p>Understand the causes and interventions for antisocial behaviours in children, offering them the right guidance and support.</p><p><strong>Course 16: Child Protection and Risk Assessment </strong></p><p>Refine your skills in identifying potential threats, and learn comprehensive risk assessment methods to ensure child safety.</p><p><strong>Course 17: Communication and Organisational Skills </strong></p><p>Strengthen your ability to communicate effectively and organise tasks, crucial for professionals interacting with children and families.</p><p><strong>Accreditation:</strong></p><p>All of our courses included in this<strong>Child Counselling Career Track Diploma</strong> are <strong>fully CPDQS accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification:</strong></p><p>Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        75 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Child Counselling Career Track Diploma</strong> will benefit the following professionals in the field, whether you are an aspiring professional or holding an experienced role in the sector.</p><ul><li>Individuals aspiring to work in child counselling.</li><li>Current counsellors looking for specialisation in children's issues.</li><li>Parents keen on understanding child psychology.</li><li>Educators wanting to enhance behavioural management techniques.</li><li>Social workers aiming to better safeguard children.</li><li>Health professionals focusing on child well-being.</li><li>Support workers aiming to strengthen their child-centric skills.</li><li>Speech therapists looking for child-specific techniques.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this <strong>Child Counselling Career Track Diploma</strong> to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Child Counselling Career Track Diploma will help you understand the fundamental knowledge required in the following career paths -</p><ul><li>Child Counsellor</li><li>School Counsellor</li><li>Child Welfare Officer</li><li>Speech Therapist for Children</li><li>Children's Support Worker</li><li>Behavioural Management Specialist</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 for each certificate.</p></div>

                        </div>

Child Counselling, Psychology & Safeguarding Career Track Diploma Course

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p></p><ul><li> Professionals desiring to develop meaning engagement strategies to better connect with leadership, peers, and clients.</li> <li> JOB ROLES: Personal Development Leader of Teams/Projects Leader of Managers/Departments Leader of Organizational Strategy</li></ul><p></p>Overview<p>Develop better strategies in preparation and execution with audiences of all kinds Engage audience members more deeply and intently Optimize ability to prepare delivery, style, and transparency in sharing information Deliver your message with more clarity, purpose, and passion Create deeper meaning in who you are as a leader for others</p><p></p><p>What?s the difference between good engagement and incredible engagement? How do you know when your audience, employees, or teammates are committed to everything you say and do? The answer is Authentic Engagement. When you notice amazing leaders, you will notice they possess all seven of these traits, regardless of whether they have been in the profession twenty years or twenty weeks. This course is the map toward shaping the next wave of leaders, regardless of style, audience, or modality! The question is: Are you ready to embark on your voyage? In this course, you will learn how to authentically engage others, build a more purposeful message that resonates, and learn the strategies to gain stronger engagement and input back from the people you work with.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. The CYA Model of Preparation</h3> <ul> <li>Preparing Your Content</li> <li>Learning the 4-Square to Holistic Content Delivery</li> <li>Getting Ready for the Seven C?s for Engagement</li> <li>Preparing for Yourself and Audience</li> </ul> <h3>2. Preparing Yourself and The Power of Your Delivery</h3> <ul> <li>Understanding the Power of Delivery and Style</li> <li>Learning when to be Transparent in your Approach</li> <li>Understanding How You Shine Remotely vs. Face-to-Face</li> <li>Understanding Your Command</li> <li>Knowing What and When to Change Your Approach</li> <li>Building Better Efficacy and Confidence</li> </ul> <h3>3. Capturing, Building, and Connecting with the People You Engage</h3> <ul> <li>Learning the Differences between Surface-Level Engagement and Deeper Connection</li> <li>Understanding the Four Levels of Audience to Build Relationships</li> <li>Developing Captivation Techniques with Engagement</li> <li>Establishing Clarity through Depth and Alignment</li> <li>Connecting Deeper and Establishing Trust</li> </ul> <h3>4. Going Beyond for Completeness</h3> <ul> <li>Looking to the Future of Engagement, Technology, and Leadership</li> <li>Plotting Your Next Course for Delivery</li> <li>Using the Anchor Guide to Renew Your Approach</li> <li>Mapping the Next Steps</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Mastering Meaningful Engagement training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Mastering Meaningful Engagement course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Learning & Development

Online Course Marketing

Meeting Skills

Life Coach Training

Leadership Development

Trainers Course

Mastering Meaningful Engagement

Cork

Exeter

<div style="color: rgb(5, 5, 5); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(5, 5, 5);"><div dir="auto" fr-original-style="" style="box-sizing: border-box;">Join Workplace Innovation Europe&#39;s new ILM accredited Leadership Foundation Programme to enhance your effectivenesss at work, develop your career and improve your competitiveness in the jobs market.</div></div><div style="color: rgb(5, 5, 5); box-sizing: border-box;" fr-original-style=" color: rgb(5, 5, 5);"><div dir="auto" fr-original-style="" style="box-sizing: border-box;">Your learning journey will include:</div></div><div style="color: rgb(5, 5, 5); box-sizing: border-box;" fr-original-style=" color: rgb(5, 5, 5);"><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; <a tabindex="-1" style="color: rgb(56, 88, 152); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style="color: rgb(56, 88, 152);"></a>Enabling highly effective jobs and teams</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Rethinking organisational structures, management &amp; processes</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; High involvement innovation &amp; continuous improvement</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; People-centred technologies &amp; digitalisation</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Enabling employee voice</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Emotional intelligence and effective leadership behaviours</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Co-created leadership</div><div dir="auto" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Leading People-Centred Change</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Coaching Principles</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;">Our blended Programmes are delivered through webinars, one-to-one online mentoring and e-learning. You work at your own pace and our highly experienced tutors help you to adapt and apply the knowledge to your own workplace experience. The Programme can also be delivered to groups of people in person at your own workplace. On successful completion, you gain an ILM Award in Leadership &amp; Management. Completion normally takes between 2 - 5 months.</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div>

Workplace Innovation Europe

Are you seeking to make a real impact at work by gaining new leadership skills and enhancing your personal development? Our accredited Leadership Foundation Programme provides you with in-depth understanding of how to enhance business performance and employee wellbeing, and how you as an effective change leader can coach, inspire, engage and empower your people. And you gain an internationally recognised ILM Level 5 Award in Leadership and Management. 

Leadership Foundation Programme

General admission

<p>Executive PA - Essential Skills course is a best-selling bundle designed by industry experts. This Executive PA - Essential Skills course covers a comprehensive range of topics, with theoretical guidance and step-by-step training to equip learners with<strong> the skills to excel in an office-based role</strong>.</p><p>Not only will you learn how to perform fundamental office procedures, but you will be developing your professional image, too, gaining valuable communication, time management, and personal development skills.</p><p><strong>The curriculum outline of our Executive PA course is as follows:</strong></p><ul><li><strong>Course 01: </strong>Leadership Skills Development</li><li><strong>Course 02: </strong>Strategic Planning and Analysis for Marketing</li><li><strong>Course 03: </strong>Communication Skills Training</li><li><strong>Course 04: </strong>Minute Taking Course</li><li><strong>Course 05: </strong>Stress Management</li><li><strong>Course 06: </strong>Workplace Professionalism Certificate Course<strong><br /></strong></li><li><strong>Course 07: </strong>Body Language<strong><br /></strong></li></ul><p>This Admin, secretarial &amp; PA course provides in-depth information on the <strong> role of an Executive PA, and Administrative Assistant</strong>; however, the skills you will learn can be applied to many professions. After completing the Admin, secretarial &amp; PA course you will familiarise yourself with the office procedure guide, learn how to deliver winning work presentations, take <strong>concise meeting minutes</strong>, organise your binder, <strong>use body language</strong> to communicate effectively, and stay on <strong> track of your goals and deadlines</strong>.</p><p>What's more, you'll gain the confidence to lead others and develop your leadership style, learn how to think <strong>strategically to solve problems</strong> and deal with work-related stress and workplace conflict in a professional manner. This Executive PA - Essential Skills course has no entry requirements and can be studied on a part-time or full-time basis. Get certified online and take your career to new heights!</p><p><strong>Key Features </strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Gifts</strong></p><ul><li>Life Coaching Course</li></ul><p><strong>Executive Coaching for Executive PA</strong></p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth executive PA - Essential Skills training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p>The curriculum of the course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p><p><strong>Accreditation</strong></p><p>All of our Executive PA - Essential Skills courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Executive PA - Essential Skills courses, you will immediately be sent digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p><strong>Career Path</strong></p><ul><li>Executive PA</li><li>Admin, Secretary &amp; PA</li><li>Office Admin</li><li>Office Assistant</li><li>Line Manager</li><li>CEO</li><li>Supervisor</li><li>Administrative Assistant</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone with a knack for learning new skills can take this Executive PA course.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enroll in this Executive PA course.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Admin, secretarial & Executive PA Course

Loughborough

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			<p>Develop confidence &amp; capability in delivering to the camera &amp; conducting interviews.  Develop your own personal brand &amp; impact on camera whether in person 'live', pre-recorded or online.
</p>
			<div><i></i> 3 Days</div>
			<div><i></i>  £1,335.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
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		<h3>Description</h3>
		<p></p><h4><span>Develop confidence &amp; capability in delivering to the camera &amp; conducting interviews.  Develop your own personal brand &amp; impact on camera whether in person 'live', pre-recorded or online.<br /></span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £5,236 Plus VAT</strong></p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Delivered over 2-3 days face to face or 4 x 3 hour virtual sessions with 1-2 follow on individual coaching sessions. If the group is small, e.g. 4-5 people, 2 days would be realistic. If the group is larger eg 10-12, then a 3<sup>rd</sup> day is key for time to practice &amp; feedback. </h4>
<h3><b>The Programme split into these key areas:</b></h3>
<ol>
<li>Preparing for an interview or speaking to camera - key research on the topic / guest, key messages to land, key questions to ask</li>
<li>Creating a positive environment around you - with any support team &amp; location as well as the backdrop (including if recording a clip online or virtual)</li>
<li>Developing your personal brand &amp; impact - how you want to come across on camera, e.g. look, energy, positivity, audience connection, humour</li>
<li>Basic media delivery - using autocue, walk &amp; talk outside broadcast, conducting an interview effectively</li>
<li>Writing &amp; delivering a short piece to camera - being clear about your 'red thread', using the 'power of 3' to both remember &amp; land the message</li>
<li>Conducting an interview with impact - relaxing the guest, asking short open questions, actively listening, probing for impact</li>
<li>Handling difficult questions - being ready to do so &amp; how to answer with empathy </li>
</ol>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p>We suggest a <b>blended learning approach</b> to the programme with some <b>self managed learning upfront &amp; post activities</b> to embed the training.</p>
<p>We would suggest some <b>initial engagement with the team</b> to undertake our own research &amp; tailoring of the final programme &amp; approach. And an <b>upfront session with key leaders</b> to hear their perspective &amp; how they will follow up the training.</p>
<p>Each element would be <b>highly practical &amp; engaging</b> - getting each learner involved early &amp; throughout.</p>
<p>A series of <b>practical exercises</b> would be built in including some <b>'live role play' practice (option - with actors) &amp; specific feedback.</b></p>
<p>From the outset, each learner would create their own <b>personal development plan</b> where they capture key learns &amp; specific feedback to work on. If the programme is run virtually, we suggest a few days between each session in order to apply the learning &amp; follow up on progress.</p>
<p>Whether the programme is run in person, virtually or a blend of both, we suggest some additional <b>individual follow on 1 to 1 coaching. </b></p>
<p>This enables us to follow up on initial progress &amp; really tailor the learning to ensure a step change in confidence &amp; capability is achieved.</p>
<p>This 1 to 1 coaching would typically involve 1 - 2 initial sessions of approx. 2 hours per learner. Costs will be provided separately. </p>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Develop confidence & capability in delivering to the camera & conducting interviews.  Develop your own personal brand & impact on camera whether in person 'live', pre-recorded or online.

High Impact Media Communication Programme

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			<p>In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.</p>
			<div><i></i> 3 days - 8 Modules</div>
			<div><i></i>  £1,335.00 incl. VAT</div>
			
			
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		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h4><span>In this course, you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions. Learn how to start the process up effectively. Learn how to build rapport with their Mentees, deal effectively with potential pitfalls such as dependency and cloning. Use a Socratic style of questioning, use questioning to facilitate change. Coach the softer skills of leadership and EQ and assist the Mentee with career management.</span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £5,235  Plus VAT</strong></p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h2><b>Module 1: The Role and Function of the Mentor</b></h2>
<p><b>Overview</b></p>
<p><b>Duration: 90 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>Clarify the company's goals and intended benefits of mentoring</li>
<li>Outline the fundamental principles for mentoring</li>
<li>Explore and clarify Mentor's role in more depth</li>
<li>Identify the Mentor's development responsibility</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>Company's goals and intended benefits for mentoring</li>
<li>Key guiding principles</li>
<li>Time and investment required</li>
<li>Differentiation between leader - coach - mentor</li>
<li>The role and responsibilities of a Mentor</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Empowering</li>
<li>Confidence</li>
<li>Value-add</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>How to create and maintain a developmental environment</li>
<li>How to identify and clarify developmental priorities and objectives</li>
<li>How to promote confidence and self-esteem</li>
<li>How to create developmental opportunities</li>
</ol>
<p> </p>
<h3><b>Module 2: Self-insight and Mastery</b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 180 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>Develop Mentor's self-insight and awareness of own interpersonal style and way of relating</li>
<li>Raise Mentor's awareness as to how his/her style impacts on their mentoring role and relationship</li>
<li>Highlight potential pitfalls related to their style</li>
<li>Develop techniques to maximize the effectiveness of their personal style</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge </b></p>
<ol>
<li>The Map is not the territory</li>
<li>The helping style continuum</li>
<li>Mentoring style/talent</li>
<li>The importance of balance</li>
<li>The Iohari window</li>
<li>Personal development areas</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Continuous growth and development</li>
<li>Everyone has potential to grow and change</li>
<li>Respect for other people's maps</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>Appropriate usage of helping style</li>
<li>How to minimize mentoring style/talent pitfalls</li>
</ol>
<p> </p>
<h3><b>Module 3: Getting Started</b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 120 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>Enable the mentor to prepare effectively for their first meeting</li>
<li>Encourage a partnership approach to mentoring</li>
<li>Enable the mentor to use the Start-up kit for the Mentee effectively</li>
<li>Enable the Mentor to use a mentoring tool-kit appropriately</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>The importance of the first meeting</li>
<li>The importance of preparation</li>
<li>Understanding the contents of the Mentee start-up kit</li>
<li>The contents of the Tool Kit</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Mentoring is about partnering</li>
<li>I can make this work, I know what I am doing</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>How to use the Mentee Start-up Kit</li>
<li>How to draw up a mentoring agreement</li>
<li>How to draft an agenda for their meetings</li>
</ol>
<p> </p>
<h3><b>Module 4: Foundation Principles of Rapport </b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 140 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>Enable the mentor to create rapport with their Mentee</li>
<li>Establish a set of core principles essential to mentoring</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>What is rapport?</li>
<li>Tools to help you built rapport</li>
<li>Essential qualities for rapport</li>
<li>The core foundation principles</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Respect for the other person</li>
<li>People do the nest they can</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>How to build verbal and no verbal rapport</li>
<li>Use the core principles to enhance the mentoring relationship</li>
</ol>
<p> </p>
<h3><b>Module 5: Transactional Analysis for Mentoring</b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 130 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>To enable the Mentor to identify and deal with ego states</li>
<li>To enable the Mentor to identify and deal with psychological positions</li>
<li>To enable the Mentor to identify and deal with scripts and drivers</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>The 3 main ego states</li>
<li>What these ego states manifest as</li>
<li>How the egogram works</li>
<li>The psychological positions people take and how this affects mentoring</li>
<li>The different drivers</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>I am OK - You are OK</li>
<li>Its important to understand others</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>Move in and out of ego states appropriately</li>
<li>How to avoid being hooked into negative transactions</li>
<li>Identifying ego states, psychological positions and drivers in their Mentee</li>
<li>Dealing with the Mentee's ego states, psychological positions and drivers</li>
</ol>
<p> </p>
<h3><b>Module 6: Your Socratic Questioning Role</b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 180 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>To enable the Mentor to balance inquiry and advocacy</li>
<li>To enable the mentor to ask powerful questions in their mentoring</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>What do inquiry and advocacy entail</li>
<li>Why to ask questions</li>
<li>Building rapport with questioning</li>
<li>Types of questions</li>
<li>A questioning framework</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>I need to ask questions and listen more than I talk</li>
<li>Questions are the most powerful development tool I have</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>Balancing inquiry and advocacy</li>
<li>How to ask questions effectively</li>
<li>Asking the 'right' questions at the right time</li>
</ol>
<p> </p>
<h3><b>Module 7: Questioning to Facilitate Change</b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 60 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>To identify the key communication filters the Mentee may have in place</li>
<li>To enable the Mentor to use questions to challenge mindsets and deal with filters</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>A communication model</li>
<li>Common filters</li>
<li>Language patterns to challenge</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Communication patterns can impose limits on us</li>
<li>Clarity of language and thought is essential to growth</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>Identify when filters are being used negatively</li>
<li>Questioning to deal with filters</li>
</ol>
<p> </p>
<h3><b>Module 8: Coaching the Softer Skills </b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 120 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>To understand coaching in the context of mentoring</li>
<li>To build skills in coaching the softer skills the Mentee may require</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>The coaching discussion continuum</li>
<li>Coaching behavioural framework</li>
<li>Types of difficult situations</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Coaching is not telling</li>
<li>Feedback is the food of champions</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>Conduct a coaching discussion</li>
<li>Handle difficult discussions  </li>
</ol>
<p></p>

In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.

The Magic of Mentoring

<p>The Human Resources Management course is designed to teach the necessary skills and knowledge needed to successfully run the HR department of an organisation. This Human Resources Management training course is ideal for new managers and HR professionals working their way up to senior level. It covers everything you need to know about the role of human resources in organisations, including the recruitment and selection process, employee training and UK employment law.</p><p>This course includes case studies and expert audio-visual guidance to give you Theoretical knowledge of how to manage a human resources team effectively. From this Human Resources Management course you will learn how to maintain a positive work culture and manage employee relations, as well as oversee employee training and development. Furthermore, you will explore the recruitment process in detail, learning strategies for managing job applications, matching the right candidates to the right role, and conduct professional job interviews.</p><p><strong>Learning Outcomes</strong></p><p>By the end of the Human Resources Management course, learners will be able to:</p><ul><li>Demonstrate knowledge of the responsibilities of the HR department</li><li>Understand clearly the different roles within the HR team</li><li>Identify each stage of the employee recruitment and selection process</li><li>Conduct an employee performance appraisal and provide feedback</li><li>Understand the fundamental principles of performance management</li><li>Motivate and counsel employees using Herzberg's two-factor model</li><li>Build strong working relationships and maintain a positive work culture</li><li>Ensure health and safety best practice is followed in the workplace</li><li>Demonstrate an understanding of the legal framework surrounding employee termination</li><li>Show a Theoretical understanding of UK employment law and employment contracts</li></ul><p><strong>Key Features </strong></p><ul><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified safeguarding professionals</li><li>Self-paced laptop/tablet/smartphone-friendly learning</li><li>24/7 Learning support and assistance</li></ul><p><strong>*** Additional Gifts ***</strong></p><ul><li><strong>Course 01: Free Life coaching Course</strong></li><li><strong>Course 02 : Personal Development Skills</strong></li><li><strong>Course 03 : Leadership</strong></li><li><strong>Course 04: Office Skills</strong></li></ul><p><strong>Human Resources Management course includes:</strong></p><ul><li>Tutor Support</li><li>Free E - Certificate</li><li>Audiovisual training</li><li>Free Life Coaching Course</li><li>Instant Access</li><li>Lifetime Access</li></ul><p><strong>Human Resources Management</strong></p><p><strong>Course Curriculum</strong></p><ul><li>Introduction to Human Resource</li><li>Employee Recruitment and Selection</li><li>Employee Training and Development</li><li>Performance Appraisal Management</li><li>Employee Relations</li><li>Motivation and Counselling</li><li>Ensuring Health and safety at the Workplace</li><li>Employee Termination</li><li>Employer Record and Statistics</li><li>Essential UK Employment Law</li></ul><p><strong>Module 01:<br />Human Resources Management: Introduction to Human Resource</strong></p><ul><li>Introduction</li><li>Human Resource Management</li><li>The Role of HR Department</li><li>Aims of HRM</li><li>HRM and Personal Management</li><li>Impacts HR have on Organisational Performance</li></ul><p><strong>Module 02:<br />Employee Recruitment and Selection Procedure</strong></p><ul><li>Attracting Candidates</li><li>Advertising</li><li>E-recruitment</li><li>Outsourcing Recruitment</li><li>Application Forms</li><li>Interviews</li><li>Graphology</li><li>Final Stages</li></ul><p><strong>Module 03:<br />Employee Training and Development Process</strong></p><ul><li>The Justification for Training</li><li>Transferring Training</li><li>Systematic Training</li><li>Types of Training</li><li>Effective Training Practices</li><li>Training Techniques</li><li>E-Learing</li></ul><p><strong>Module 04:<br />Performance Appraisal Management</strong></p><ul><li>The Benefits of Performance Management</li><li>Characteristics of Performance Management</li><li>Performance Management Cycle</li><li>Managing Performance Throughout the Year</li><li>Reviewing Performance</li><li>Rating Performance</li><li>Dealing with Under-Performers</li></ul><p><strong>Module 05:<br />Employee Relations</strong></p><ul><li>Strategic Employee Relations</li><li>Practice of Industrial Relations</li><li>Employee Voice</li><li>Employee Communications</li></ul><p><strong>Module 06:<br />Motivation and Counselling</strong></p><ul><li>Types of Motivation</li><li>Motivation Theory</li><li>Motivation Strategies</li></ul><p><strong>Module 07:<br />Ensuring Health and safety at the Workplace</strong></p><ul><li>Managing Health and Safety at Work</li><li>The Importance of Health and Safety in the Workplace</li><li>Benefits of Workplace Health and Safety</li><li>Health and Safety Policies</li><li>Conducting Risk Assessments</li><li>Accident Prevention</li><li>Measuring Health and Safety Performance</li><li>Health and Safety Training</li></ul><p><strong>Module 08:<br />Employee Termination</strong></p><ul><li>Redundancy</li><li>Relieving Letter</li><li>Retirement</li></ul><p><strong>Module 09:<br />Employer Record and Statistics</strong></p><ul><li>The Necessary for Personnel Records</li><li>Information in Personnel Records</li><li>Formats of Personnel Records</li></ul><p><strong>Module 10:<br />Essential UK Employment Law</strong></p><ul><li>Wages</li><li>Dismissal</li><li>Equality</li><li>Working Parents Right</li><li>Data Protection (GDPR)</li><li>Crucial Employment Law Changes in 2019</li></ul><p><strong>Course Curriculum of Personal Development Skills</strong></p><p><strong>***Personal Development Skills***</strong></p><ul><li>Module 01: Personal Skills</li><li>Module 02: Management Skills</li><li>Module 03: Time Management</li><li>Module 04: Effective Communication Skills</li><li>Module 05: Organisational Skills</li><li>Module 06: To Do Lists</li><li>Module 07: Development of Personality</li><li>Module 08: Tools to Fight Procrastination</li><li>Module 09: Negotiation Techniques</li><li>Module 10: Conflict Management</li><li>Module 11: Stress Management</li><li>Module 12: Diary Management and Note taking</li><li>Module 13: Effective Planning and Scheduling</li><li>Module 14: Cognitive Behavioural Therapy</li><li>Module 15: Neuro Linguistic Programming NLP</li><li>Module 16: Improvement of Presentation Skills</li></ul><p><strong>Course Curriculum of Leadership</strong></p><p><strong>***Leadership***</strong></p><ul><li>Module 01: Introduction to Leadership</li><li>Module 02: Qualities of a Good Leader and Leadership</li><li>Module 03: Creativity in Leadership</li><li>Module 04: Leadership Skills and Competencies</li></ul><p><strong>Course Curriculum of Office Skills</strong></p><p><strong>***Office Skills***</strong></p><ul><li>Module 01: Core Office Skills</li><li>Module 02: Self-Management</li><li>Module 03: Organizing and Planning (i)</li><li>Module 04: Organizing and Planning (ii)</li><li>Module 05: Rapport Building</li></ul><p><strong>Certification</strong></p><p>Once you've successfully completed your Human Resources Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the Human Resources Management course, there will be an online assessment, which you will need to pass to complete the course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Human Resources Management course is for:</p><ul><li>HR Managers</li><li>HR Assistants</li><li>HR Advisor</li><li>Employee Relations Specialist</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>The Annual Average Salary for this position would be £20,000 - £60,000 per year in the UK.</strong></p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Human Resources Management - Training Course

<div>
					<div>
								<section>
						<div>
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			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<p><span>Do you want to overcome tough situations? Do you want to acquire success in your career? The course will help you to gain knowledge about the strategies of personal development to handle tough situation practically and to achieve success in your chosen career path or business endeavour.</span></p>
<h3><b>Course Description:</b></h3>
<p><span>Achievement does not come overnight. For gaining success, one needs to prepare many things for it. The course will teach you the necessary steps that a person should encounter for winning victory.  The course focuses the personal development issues like how to grow confidence, how to make the right decisions, how to gain self-awareness, etc. The course covers knowledge regarding your health, your occupation, your financial assets, your connections, your feelings, your propensities, and your abstract thoughts.  The curriculum of the course helps you to see an in-depth look at your inside and explore the real you. The primary purpose of the course is to support you to gain success by maintaining the balance between your body and soul.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Personal Development Skills Training</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed </span><b>Personal Development Skills Training</b><span> into </span><b>8</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>7 hours, 15 minutes</b><span> hours and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Personal Development Skills Training</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Personal Development Skills Training </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Personal Development Skills Training</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
					<td><i></i></td>
					<td>Healthy Abundance Mindset</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Meditation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Goal Setting</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Center Yourself</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Get Over Your Fear</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Be Grateful</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Visualize</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

iStudy UK

Personal Development

Professional Skills Course (PSC)

Professional Development

Continuous Professional Development (CPD)

Personal Development Skills Training

<p>In today's rapidly evolving world, a <strong>Diploma in Personal Development Skills</strong> is indispensable for navigating the complexities of modern life and the competitive job market. This comprehensive course encompasses essential aspects such as Communication Skills, Leadership Skills, Time Management, Workplace Professionalism, Goal Setting, Problem Solving, Body Language, Presentation Skills, Managing Meetings, Personal Hygiene, and Negotiation Skills. Personal Development is not merely an option but a necessity for individuals aiming to thrive professionally. </p><p><strong>Employers increasingly value candidates who possess strong interpersonal skills</strong>, leadership qualities, and the ability to manage time effectively. In the UK job market, acquiring these skills significantly enhances one's employability, leading to better job opportunities and higher salaries. According to recent surveys, professionals with adept <strong>Personal Development skills earn up to 20% more than their counterparts lacking such skills</strong>. </p><p>Furthermore, with <strong>the demand for skilled professionals on the rise</strong>, the sector is witnessing a steady increase in job prospects, <strong>with a projected growth rate of 15% over the next five years</strong>. Thus, investing in a Diploma in Personal Development Skills not only enriches individuals personally but also opens doors to a plethora of lucrative career opportunities in the dynamic UK job market.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Personal Development Skills Course</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive Personal Development Skills Course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Communication Skills</strong></p><ul><li>Module 01: Basic Communication Skills</li><li>Module 02: Advance Communication (I)</li><li>Module 03: Advance Communication (II)</li><li>Module 04: Telephone Etiquette</li><li>Module 05: Body Language and Effective Communication</li></ul><p><strong>Leadership Skills</strong></p><ul><li>Module 01: Introduction to Leadership.</li><li>Module 02: Qualities of a Good Leader and Leadership.</li><li>Module 03: Creativity in Leadership.</li><li>Module 04: Organisational Skills.</li><li>Module 05: Leadership Skills and Competencies.</li><li>Module 06: Communication Skills.</li><li>Module 07: Negotiation Techniques.</li><li>Module 08: Cultivating Inclusion, Belonging, and Engagement.</li><li>Module 09: Leadership Foundations.</li><li>Module 10: Emotional Intelligence.</li><li>Module 11: Evolve as a Leader.</li><li>Module 12: Leadership &amp; Management in the UK.</li></ul><p><strong>Time Management Skills</strong></p><ul><li>Module 01: Time Management</li><li>Module 02: Advance Time Management (i)</li><li>Module 03: Advance Time Management (ii)</li><li>Module 04: Prioritising Tasks</li><li>Module 05: Time Scheduling</li><li>Module 06: Making To-Do Lists</li><li>Module 07: Avoiding Procrastination</li></ul><p><strong>Workplace Professionalism Certificate Course</strong></p><ul><li>Module One: Positioning Yourself as a Professional</li><li>Module Two: Enhancing Your Professional Image</li><li>Module Three: Expanding Your Skills</li><li>Module Four: Communicating for Results</li><li>Module Five: Building Relationships and Networks</li></ul><p><strong>Goal Setting and Accomplishment Course</strong></p><ul><li>Module One: Overcoming Procrastination (I)</li><li>Module Two: Overcoming Procrastination (II)</li><li>Module Three: Four P's of Goal Setting</li><li>Module Four: Improving Motivation</li><li>Module Five: Wise Time Management</li><li>Module Six: Tips for Completing Tasks</li><li>Module Seven: Increase Your Productivity</li><li>Module Eight: 'To Do' List Characteristics</li><li>Module Nine: Smart Goals</li><li>Module Ten: Mistakes Will Happen</li></ul><p><strong>Problem Solving Skills</strong></p><ul><li>Module 01: Critical Thinking</li><li>Module 02: Advance Critical Thinking</li><li>Module 03: Problem-Solving</li><li>Module 04: Decision Making</li></ul><p><strong>Body Language</strong></p><ul><li>Module 01: Understanding the Basics</li><li>Module 02: Non-Verbal Communication</li><li>Module 03: Science of Body Language - Head-Part 1</li><li>Module 04: Science of Body Language - Head-Part 2</li><li>Module 05: Science of Body Language - Hand</li><li>Module 06: Science of Body Language - Mid Body</li><li>Module 07: Science of Body Language - Lower Body</li><li>Module 08: Understanding People</li><li>Module 09: Personality and Types of It</li><li>Module 10: Digital Body Language</li><li>Module 11: Use Body Language</li><li>Module 12: Persuasion or Manipulation</li></ul><p><strong>Presentation skills</strong></p><ul><li> Module 01: Presentation and its Structure</li><li> Module 02: Content</li><li> Module 03: Visual Aids</li><li> Module 04: The Presentation</li><li> Module 05: Listening</li><li> Module 06: Learning Names</li></ul><p><strong>Managing Meetings</strong></p><ul><li> Planning and Preparation </li><li> Online Meeting Platforms Part - 01 </li><li> Online Meeting Platforms Part - 02 </li><li> Meeting Etiquette and Tips </li></ul><p><strong>Personal Hygiene Course</strong></p><ul><li> Module 01: Introduction to Personal Hygiene and a Brief History</li><li> Module 02: Looking Clean, Smelling Clean</li><li> Module 03: Improving and Maintaining Oral Health</li><li> Module 04: Care of the Eyes</li><li> Module 05: Ear Care Secrets</li><li> Module 06: Foot &amp; Nail Care in Personal Hygiene</li><li> Module 07: Hair Care: Hygienic Ways</li><li> Module 08: Hygienic Approach to Skin Care</li><li> Module 09: Maintain Good Toilet Hygiene</li><li> Module 10: Potential Hygiene Guidelines</li><li> Module 11: Personal Hygiene During Coronavirus Pandemic</li></ul><p><strong>Negotiation Skills</strong></p><ul><li>Module 01: Negotiation Techniques</li><li>Module 02: Conflict Management</li><li>Module 03: Influencing People</li><li>Module 04: Handling Objections</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master effective communication strategies for diverse contexts.</li><li>Cultivate essential leadership qualities and competencies for professional growth.</li><li>Implement advanced time management techniques for heightened productivity.</li><li>Develop problem-solving acumen through critical thinking and decision-making.</li><li>Enhance professional image and relationships through polished presentation and negotiation skills.</li><li>Maintain optimal personal hygiene standards for overall well-being.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Diploma in Personal Development Skills Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Personal Development Skills.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Diploma in Personal Development Skills Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Personal Development Skills Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Diploma in Personal Development Skills Course can be taken by anyone who wants to understand more about the topic. With the aid of this Diploma in Personal Development Skills course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Diploma in Personal Development Skills Course is ideal for:</p><ul><li>Professionals aspiring for career advancement.</li><li>Individuals seeking to enhance their employability.</li><li>Students preparing for the competitive job market.</li><li>Entrepreneurs aiming to refine their leadership skills.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Diploma in Personal Development Skills Course. You just need to have an interest in Diploma in Personal Development Skills Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Diploma in Personal Development Skills Course you will have a variety of careers to choose from. The following job sectors of Diploma in Personal Development Skills Course are:</p><ul><li>Human Resources Manager - £30K to £50K/year.</li><li>Sales Manager - £25K to £45K</li><li>Project Coordinator - £22K to £40K</li><li>Business Development Executive - £20K to £35K</li><li>Customer Service Team Leader - £20K to £35K</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Diploma in Personal Development Skills Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 210, 211);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Welcome to Confidence Building Training: Personal Development Skills. In this course, you&#39;ll learn:</span></b></p><ol style="color: rgb(236, 236, 236); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding Confidence:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Definition and significance of confidence</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Psychological aspects of confidence</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The role of confidence in personal and professional success</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assessing Your Confidence:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Self-assessment techniques</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying strengths and weaknesses</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Setting personalized confidence goals</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Identifying Your Sticking Points:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognizing barriers to confidence</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overcoming self-limiting beliefs and negative thought patterns</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for managing fear and anxiety</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Building Self-Confidence:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Positive self-talk and affirmations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Setting and achieving small victories</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Embracing failure as a learning opportunity</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Physical Confidence:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Body language and posture</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Power posing and non-verbal communication</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhancing personal presence and charisma</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicating Your Confidence:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Assertiveness training</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Effective verbal communication skills</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Active listening techniques</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Demonstrating Confidence in the Workplace:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Confidence in leadership roles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Handling challenges and conflicts with confidence</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Projecting confidence in presentations and meetings</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Building Respectful Relationships:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Establishing boundaries and self-respect</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building rapport and trust</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Conflict resolution and constructive feedback</li></ul></li></ol>

John Academy

Empower yourself with our Confidence Building Training: Personal Development Skills course. Enhance your self-assurance, communication prowess, and leadership abilities. Gain practical strategies to overcome obstacles, project confidence in the workplace, and cultivate respectful relationships. Elevate your personal and professional growth with expert guidance and interactive learning experiences.

Confidence Building Training: Personal Development Skills

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<div data-testid="summary" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand and mitigate your own personal drivers of conflict</strong></p><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Have you ever said &#39;They really push my buttons&#39; or &#39;I can&#39;t stand it when people...&#39;?</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&#39;s the sound of you being &#39;hooked&#39;. We all have values that we want to live by, and when they are challenged, that&#39;s when we are most likely to engage in a conflict.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict.&nbsp;</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What you will get from this 60-minute session:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Self-awareness of your conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Empathy for what may hook others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Confidence to diplomatically speak about conflict with others</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How we will do it:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Exploration of how conflict hooks show up in teams</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learning how core values are inherent to conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identifying your own conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practice articulating your conflict hooks to others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tips for how to use your self awareness to reduce or prevent conflict</li></ul></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally we</span>lcome to join with your camera off and just listen in.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This session will be held on zoom &ndash; you will receive the meeting link once you book your place.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">________</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Meet your trainer:</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Hi, I&rsquo;m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Over the last 9 years I&#39;ve been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills &lsquo;they don&rsquo;t teach you in school&rsquo; in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.</span></p></div><div data-testid="organizerBrief" fr-original-style="" style="box-sizing: border-box;"><div data-testid="creator-signal-main-section" fr-original-style="" style="box-sizing: border-box;"><section data-testid="simplified-organizer-info" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Help group discussions run more smoothly



Do you ever find yourself in team meetings or group conversations that get stuck? Even with great people in the room there seem to be clashes of priorities or miscommunications? Well, that might be because of the underlying patterns that drive most conversations. 
In this online workshop, Gemma will help you to identify the patterns and motives in group conversations so that you can get things back on track in diplomatic ways. 
What you will get from this 60-minute session:
Confidence to intervene in conversations that get stuck
Awareness of your own communication patterns
Insights into group dynamics
How we will do it:
Learning a model of core components of conversations
Practicing intervening and coaching in conversations with missing components
·earning three motivational drivers for communication
Reflecting on the strengths and challenges of your and your team’s current communication patterns
Personalised action planning
This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally welcome to join with your camera off and just listen in.
This session will be held on zoom – you will receive the meeting link once you book your place.
________
Meet your trainer:
Hi, I’m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.

As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.

Over the last 10 years I've been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills ‘they don’t teach you in school’ in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.



The Self Leadership Initiative

Conflict Resolution

Communication

Leadership Skills

Team Leading

Conflict Management

Team Leader

Conflict

Leadership

Team Management

Workplace Communication

Communication Skills

Communication patterns in groups

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">Motivated and competent staff can mean the difference between success and failure for your organisation. Knowledge and expertise in a subject are not enough to ensure that training and coaching is effective.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This CPD accredited Level 3 course, developed by STC, will suit anyone involved in the development of others including: trainers, managers, leaders, consultants, teachers, technical trainers, lecturers and more&hellip;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Learn all about our fantastic brains, various learning styles, what can hinder learning, how best to get the message across effectively, and much more!</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course is an excellent tool for personal development so if you&rsquo;re looking to hone your speaking and presenting skills, this course will grow your confidence and support you in your career progression.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course has been accredited by the CPD Accreditation Office for delivery, structure and content.</p>

Motivated and competent staff can mean the difference between success and failure for your organisation. Knowledge and expertise in a subject are not enough to ensure that training and coaching is effective. 
This CPD accredited Level 3 course, developed by STC, will suit anyone involved in the development of others including: trainers, managers, leaders, consultants, teachers, technical trainers, lecturers and more…
Learn all about our fantastic brains, various learning styles, what can hinder learning, how best to get the message across effectively, and much more!
This course is an excellent tool for personal development so if you’re looking to hone your speaking and presenting skills, this course will grow your confidence and support you in your career progression.
This course has been accredited by the CPD Accreditation Office for delivery, structure and content.

Ask Sonia Limited

Train the Trainer (TTT)

CPD accredited Level 3 Train the Trainer, Speaking & Presenting Skills course. 
Delivered online (Zoom) by a live tutor.
Exam and Certificate fee included in the price.

CPD Accredited Train the Trainer, Speaking & Presenting Skills Level 3 (3 days)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LOOKING FOR</strong>: ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sarah Williams is a Director of the <a href="http://www.sophiehicksagency.com/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Sophie Hicks Agency</a> which she joined in 2014 and she has worked as a literary agent for over 10 years. Sarah represents a wide range of adult fiction and non-fiction and as she runs the film and television side of the agency, she is particularly interested in books that have screen potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She is looking for literary fiction, reading group fiction, memoir and lifestyle/personal development - basically any book that can surprise, change and challenge a reader. Recent favourites are <em fr-original-style="" style="box-sizing: border-box;">Tides</em> by Sara Freeman, <em fr-original-style="" style="box-sizing: border-box;">The Paper Palace</em> by Miranda Cowley Heller, <em fr-original-style="" style="box-sizing: border-box;">Early Morning Riser</em> by Katherine Heiney and <em fr-original-style="" style="box-sizing: border-box;">In The Dream House</em> by Carmen Maria Machado.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sarah would like you to submit a covering letter, 1 page synopsis and the first 20 - 30 pages of your manuscript in a single word document.</strong></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">(<em fr-original-style="" style="box-sizing: border-box;">In addition to the paid sessions, Sarah is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">agent121@iaminprint.co.uk</a>&nbsp;to apply, outlining your case for this option which is offered at the&nbsp;</em><em fr-original-style="" style="box-sizing: border-box;">discretion of&nbsp;</em><em fr-original-style="" style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">I Am In Pr</em><em fr-original-style="" style="box-sizing: border-box;">int</em>&nbsp;prior to the event. You also agree to email your material in one document to reach&nbsp;<em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em>&nbsp;by the stated submission deadline and note that&nbsp;<em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em>&nbsp;take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Wednesday 31 January 2024</strong></p>

LOOKING FOR: ADULT FICTION
Sarah Williams is a Director of the Sophie Hicks Agency which she joined in 2014 and she has worked as a literary agent for over 10 years. Sarah represents a wide range of adult fiction and non-fiction and as she runs the film and television side of the agency, she is particularly interested in books that have screen potential.
She is looking for literary fiction, reading group fiction, memoir and lifestyle/personal development - basically any book that can surprise, change and challenge a reader. Recent favourites are Tides by Sara Freeman, The Paper Palace by Miranda Cowley Heller, Early Morning Riser by Katherine Heiney and In The Dream House by Carmen Maria Machado.
Sarah would like you to submit a covering letter, 1 page synopsis and the first 20 - 30 pages of your manuscript in a single word document.
(In addition to the paid sessions, Sarah is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Thursday 14 November 2024

I Am In Print

26th November Sarah Williams #Agent121. Looking for: ADULT FICTION

<p>Unlock your full potential and embark on a journey of personal and professional growth with the Personal Development, Leadership &amp; Youth Work Level 4 bundle at QLS. This comprehensive bundle offers everything you need to achieve your career goals and become a confident and effective leader.</p> <p>With 3 QLS-endorsed courses and 5 CPD-QS accredited courses, this bundle covers a range of critical skills and knowledge, including personal development, leadership, youth work, ethical leadership, social work studies, mental health support, care assistant, and domestic violence and abuse awareness.</p> <p>Each course is packed with engaging and informative modules, allowing you to delve into the subject matter and acquire the skills and knowledge you need to succeed. And once you complete each course, you'll receive a hardcopy certificate to showcase your achievements and demonstrate your commitment to professional growth.</p> <p>Don't wait any longer; enrol in the Personal Development, Leadership &amp; Youth Work Level 4 bundle at QLS today and take your first step towards a successful and fulfilling career!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Advanced Certificate in Personal Development at QLS Level 3</li><li><strong>Course 02:</strong> Diploma in Leadership at QLS Level 4</li><li><strong>Course 03:</strong> Advanced Certificate in Youth Work &amp; Leadership at QLS Level 4</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> The Principles of Ethical Leadership</li><li><strong>Course 05:</strong> Social Work Studies</li><li><strong>Course 06:</strong> Mental Health Support Worker</li><li><strong>Course 07:</strong> Care Assistant</li><li><strong>Course 08:</strong> Domestic Violence and Abuse Awareness</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Career Development Plan Fundamentals</li><li><strong>Course 10: </strong>Networking Skills for Personal Success</li><li><strong>Course 11: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 12: </strong>Practical Time Management Masterclass</li><li><strong>Course 13: </strong>Training For Anxiety &amp; Stress Management</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Develop a deeper understanding of personal development and how to improve self-awareness, relationships, and emotional intelligence.</li><li>Gain a comprehensive understanding of leadership, including the 6 C's, the 'fails' of leadership, and overriding factors.</li><li>Learn about the role and responsibilities of a youth worker, including legal responsibilities, social influences, and youth work in mental health.</li><li>Acquire knowledge of ethical leadership principles.</li><li>Develop your skills as a social work studies professional.</li><li>Learn how to provide mental health support.</li><li>Become a competent care assistant.</li></ul> <p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Personal Development</strong>: This course is designed to help you improve your personal development skills. You will learn about self-awareness, reading and connecting with others, and emotional intelligence and how these skills can help you build confidence, resilience, and better relationships. By the end of the course, you will have a deeper understanding of personal development and be well-equipped to continue growing and improving.</p> <p><strong>Diploma in Leadership</strong>: This course covers the fundamentals of leadership, including the 6 C's, the 'fails' of leadership, and overriding factors. You will learn about the critical components of effective leadership and how to apply these principles in your own life. Whether you're just starting out in a leadership role or looking to improve your skills, this course will provide you with the knowledge and tools you need to succeed.</p> <p><strong>Youth Work</strong>: This course provides a comprehensive understanding of youth work, including the role and responsibilities of the youth worker, legal responsibilities, social influences, and youth work in mental health. You will also learn about youth work as a career and the skills required to succeed in this field. Whether you're interested in working with youth or looking to expand your knowledge in this area, this course will provide you with the information and skills you need.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals looking to improve their personal development skills</li><li>Aspiring leaders looking to develop their leadership skills</li><li>Individuals interested in working with youth, including youth workers, social workers, and more</li><li>Care assistants looking to improve their skills and knowledge</li><li>Mental health support workers looking to expand their skills and knowledge</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Personal Development Coach - £30,000 - £80,000</li><li>Leader - £40,000 - £100,000</li><li>Youth Worker - £20,000 - £30,000</li><li>Ethical Leader - £35,000 - £75,000</li><li>Care Assistant - £16,000 - £22,000</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Personal Development, Leadership & Youth Work Level 4 at QLS

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

***24 Hour Limited Time Flash Sale*** 

 Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts 

 FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.
The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of CRM to the specifics of KYC compliance, and the nuances of exceptional Customer Service, this bundle has it all. Additionally, it focusses on personal development skills such as Assertiveness, Self-confidence, Stress Management, and Effective Communication, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of Professional CV Writing and Job Search Skills ensures you're fully prepared to take the next step in your career.
Key Features of the Customer Relationship Management (CRM), KYC & Customer Service Bundle:
3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC & Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses.
QLS Course 01: Diploma in Customer Relationship Management (CRM)
QLS Course 02: KYC
QLS Course 03: Customer Service
5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.
Course 01: Assertiveness and Self-Confidence Development
Course 02: Patient Customer Service Training
Course 03: Win Customers Efficiently: Customer Service Diploma
Course 04: Customer Service - Representative
Course 05: Complete Communication Skills Master Class for Life
In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle.
Course 01: Professional CV Writing
Course 02: Job Search Skills
Course 03: Self-Esteem & Confidence Building
Course 04: Professional Diploma in Stress Management
Course 05: Complete Communication Skills Master Class
Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!
Learning Outcomes of Customer Relationship Management (CRM), KYC & Customer Service Bundle:
Master CRM strategies to build and maintain customer relationships.
Understand KYC regulations and their application in business.
Deliver outstanding customer service across various platforms.
Develop assertiveness and self-confidence in professional settings.
Manage stress effectively in high-pressure customer service environments.
Enhance communication skills for clear, impactful interactions.
Why Prefer this CRM Course?
Get free QLS Endorsed Certificates upon completion of the CRM course
Get a Free Student ID Card with CRM Training
The CRM course is Affordable and Simple to understand
Lifetime Access to the CRM course materials
The CRM course comes with 24/7 Tutor Support
Start your learning journey straight away!
*** Course Curriculum ***
 Course 01: Diploma in Customer Relationship Management (CRM)
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Communication Skills
Module 08: Negotiation Techniques
Module 09: Conflict Management
Module 10: Time Management
Module 11: Handling Customer Complaints
Module 12: Future of CRM
 Course 02: KYC

Module 01: Introduction to KYC
Module 02: Customer Due Diligence
Module 03: AML (Anti-Money Laundering)
Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom
Module 05: Regulations to be Complied by Industries
Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance
 Course 03: Customer Service
Module 01: Who We Are and What We Do
Module 02: Establishing Your Attitude
Module 03: Identifying and Addressing Customer Needs
Module 04: Generating Return Business
Module 05: In-Person Customer Service
Module 06: Giving Customer Service over the Phone
Module 07: Providing Electronic Customer Service
Module 08: Recovering Difficult Customers
Module 09: Understanding When to Escalate
=========>>>>> And 10 More Courses <<<<<=========
How will I get my Certificate?
After successfully completing the course, you will be able to order your Certificates as proof of your achievement.
PDF Certificate: Free (Previously it was £12.99*13 = £169)
CPD Hard Copy Certificate: Free (Previously it was £29.99)
QLS Endorsed Hard Copy Certificate: Free (Previously it was £99)
 CPD 
130 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:
Customer service reps
CRM professionals
KYC analysts
Job seekers
Team leaders
Career changers
 Requirements 
You will not need any prior background or expertise to enrol in this CCTV Operation & Security Management bundle.
 Career path 
After completing this bundle, you are to start your career or begin the next phase of your career.
Customer Relationship Manager - £30,000 to £50,000
Customer Service Representative - £18,000 to £25,000
KYC Analyst - £25,000 to £40,000
Communications Manager - £30,000 to £45,000
Stress Management Coach - £25,000 to £35,000
Professional CV Writer - £20,000 to £30,000
 Certificates 
CPD Accredited Digital Certificate
 Digital certificate - Included 
Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
CPD Accredited Hard Copy Certificate
 Hard copy certificate - Included 
Please note that International students have to pay an additional £10 as a shipment fee.
QLS Endorsed Hard Copy Certificates
 Hard copy certificate - Included 
Hard copy certificate - Included


Please note that International students have to pay an additional £10 as a shipment fee.

Academy for Health and Fitness

Customer Care

Customer Service

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Relationship Management (CRM), KYC & Customer Service

<p>Are you looking to enhance your personal development skills and take your career to the next level? Look no further than the Personal Development Level 3 course at QLS!</p> <p>Did you know that only 15% of adults in the UK hold a Level 3 qualification? By enrolling in this course, you'll be joining the ranks of highly educated professionals and setting yourself apart from the competition.</p> <p>Not only will you gain valuable knowledge and skills through the comprehensive Level 3 curriculum, but you'll also receive a hardcopy of your <strong>Level 3 Endorsed certificate</strong>, endorsed by Quality Licence Scheme, upon completion of the course. Quality Licence Scheme is a highly respected organisation that provides quality assurance for a wide range of qualifications, so you can be confident in the credibility of your certificate.</p> <p>Throughout the course, you'll delve into a variety of topics, such as time management, goal setting, and communication skills. You'll also explore strategies for personal growth and development, including the importance of self-reflection and self-awareness.</p> <p>One of the unique features of this course is the interactive and engaging learning experience. Rather than simply reading about these concepts, you'll have the opportunity to apply them to real life through helpful exercises and activities. This course will not only enhance your understanding of the material but also provide you with valuable skills that you can apply in your personal and professional life.</p> <p>So why wait? Take the first step towards achieving your personal and professional goals by enrolling in the Personal Development Level 3 course at QLS today!</p> <p><strong>Learning outcomes for the Personal Development Level 3 course at QLS include:</strong></p> <ul> <li>Develop self-awareness and increase confidence and self-esteem</li><li>Improve communication skills and build better relationships with others</li><li>Enhance emotional intelligence and resilience</li><li>Learn effective time management techniques</li><li>Develop strategies for setting and achieving personal goals</li><li>Understand the importance of self-reflection and self-care</li><li>Gain practical skills for personal and professional growth</li></ul> <p><strong>Please Note: </strong>Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Diploma in </strong><strong>Personal Development Level 3 at QLS</strong><strong> Description: </strong></p> <p>The Personal Development Level 3 course at QLS offers a comprehensive curriculum designed to help learners develop essential personal development skills. Section 1 focuses on the importance of self-awareness, which is the foundation for building confidence and self-esteem. Through a range of exercises and activities, learners will explore their strengths and weaknesses, values, and beliefs. This section will also cover strategies for overcoming negative self-talk and developing a positive mindset.</p> <p>In Section 2, learners will delve into the art of communication and building better relationships. By developing effective reading skills and learning how to connect with others, learners will be able to build stronger, more meaningful relationships in both their personal and professional lives. This section will also cover conflict resolution strategies and active listening skills.</p> <p>In Section 3, learners will develop emotional intelligence, which is essential for building resilience and navigating life's changes. Through practical exercises and activities, learners will explore their emotions, develop self-regulation skills, and learn strategies for managing stress and anxiety. This section will also cover mindfulness techniques and strategies for building resilience in the face of adversity.</p> <p><strong>This bundle comprises the following courses:</strong></p> <p><strong>QLS Endorsed Course:</strong></p> <ul> <li><strong>Course 01:</strong> Advanced Certificate in Personal Development at QLS Level 3</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul> <p><strong>Certificate</strong></p> <p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p> <p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Upon completion, learners will receive an Advanced Certificate in Personal Development at QLS Level 3 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals looking to enhance their personal development skills</li><li>Professionals seeking to improve their communication and relationship-building skills</li><li>Individuals looking to build resilience and emotional intelligence</li><li>Anyone seeking to develop practical skills for personal and professional growth</li><li>Individuals seeking to set and achieve personal goals</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Personal development coach - £20,000 to £70,000 per year</li><li>HR Manager - £25,000 to £70,000 per year</li><li>Life coach - £20,000 to £70,000 per year</li><li>Business coach - £25,000 to £70,000 per year</li><li>Marketing manager - £25,000 to £70,000 per year</li><li>Project manager - £30,000 to £70,000 per year</li><li>Executive assistant - £25,000 to £50,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

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