5422 Courses delivered Online

***24 Hour Limited Time Flash Sale*** Recruitment Consultant, HR Audit & Change Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Elevate your HR knowledge with our Recruitment Consultant, HR Audit & Change Management bundle. This comprehensive collection features 8 superior courses meticulously designed to empower you with theoretical knowledge of human resources, recruitment, and change management. In this bundle, you'll encounter 3 QLS-endorsed courses, namely Recruitment Consultant Level 5, Certificate in HR Audit, and Change Management. These courses are crafted to equip you with a deep theoretical understanding of recruitment processes, human resources auditing, and effective change management strategies. Upon successful completion of these QLS-endorsed courses, a hardcopy certificate awaits you as a mark of your accomplishment. The learning journey doesn't end there. This bundle also includes 5 relevant CPD QS accredited courses. These courses enrich your knowledge, giving you a well-rounded theoretical overview of various aspects of HR and recruitment. Key Features of the Recruitment Consultant, HR Audit & Change Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Recruitment Consultant, HR Audit & Change Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Recruitment Consultant Level 5 QLS Course 02: Certificate in HR Auditt QLS Course 03: Change Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: HR ManagementCourse 02: Employment LawCourse 03: Emotional Intelligence and Human BehaviourCourse 04: Virtual Interviewing for HRCourse 05: Complete Communication Skills Master Class for Life In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Recruitment Consultant, HR Audit & Change Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Recruitment Consultant, HR Audit & Change Management Bundle: Upon completion of this Recruitment Consultant, HR Audi & Change Management bundle, learners will be able to: Understand the responsibilities and skills of a Recruitment Consultant. Conduct effective HR Audits and identify areas for improvement. Implement successful Change Management strategies. Gain theoretical knowledge of HR Management practices. Understand UK Employment Law and its application. Apply principles of Emotional Intelligence in HR practices. Conduct Virtual Interviews efficiently. Apply effective communication strategies in personal and professional life. The Recruitment Consultant, HR Audit & Change Management bundle is specially curated to provide an in-depth theoretical understanding of crucial HR domains. This bundle covers a broad spectrum of topics, from the nuances of recruitment consultancy to the dynamics of change management. The three QLS-endorsed courses lay the foundation, covering Recruitment Consultancy, HR Auditing, and Change Management, providing you with a solid understanding of these core areas. The 5 CPD QS accredited courses follow up with HR Management, Employment Law, Emotional Intelligence and Human Behaviour, Virtual Interviewing for HR, and Complete Communication Skills Master Class for Life, giving you a comprehensive knowledge of the multifaceted world of HR and recruitment. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Recruitment Consultant, HR Audi & Change Management bundle course is ideal for: Individuals aspiring to work in human resources or recruitment. HR professionals looking to enhance their theoretical knowledge. Managers and supervisors interested in learning about change management. Anyone interested in learning about UK employment law and HR practices. Career path Recruitment Consultant: With an average salary of £22,000 - £30,000 per annum. HR Auditor: With a salary range of £25,000 -£40,000. Change Management Specialist: Average salary between £30,000 - £60,000. HR Manager: With an average salary of £35,000 - £50,000. Employment Law Advisor: With an average salary of £30,000 - £50,000. Communication Specialist: With an average salary of £25,000- £45,000. Certificates Digital certificate Digital certificate - Included Digital certificate Hard copy certificate - Included

HR Management Course - Updated 2024 Are you ready to revolutionise the way you manage human resources and become the go-to expert in your field? Look no further! Our HR Management course is designed to elevate your career, equipping you with the latest strategies and skills to lead dynamic, high-performing teams. According to Reed a HR Manager can earn from £40,000 to £45,000 in a year depending on qualification, experience, location and other factors. This HR management course teaches you everything from growth initiatives to inspirational leadership techniques to occupational well-being and safety and many more. Don't miss out on this opportunity to transform your career and make a lasting impact in the world of HR management. Enrol now and take the first step towards becoming a leading HR professional. Key Features This HR Management course comes with: CPD Certified HR Management course Free Certificate from Reed CIQ Approved HR Management course Developed by Specialist Lifetime Access This course is ideal for: HR Management professionals seeking advanced skills in workforce management. Managers aiming to enhance team performance and employee relations through HR management. Small business owners looking to establish effective HR Management practices. Legal professionals wanting to specialize in employment law. Individuals transitioning into HR Management roles for career advancement. Anyone who wants to learn more about HR management. Why Choose Our Course? Choosing our HR Management course is a smart investment in your professional future. Our HR Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This HR Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our HR Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of this HR management: Module 01: Foundations of HR Management Module 02: Talent Acquisition Strategies for HR Management Module 03: Learning and Growth Initiatives Module 04: Holistic Performance Management Module 05: Building Positive Workplace Dynamics Module 06: Inspirational Leadership Techniques Module 07: Occupational Well-being and Safety Module 08: Ethical Employee Transition Module 09: Data-Driven HR Management Decision Making Module 10: Contemporary UK Employment Landscape Learning Outcomes: Master core principles of HR management and their real-world applications. Develop talent acquisition strategies that support HR management goals. Create effective learning initiatives within HR management. Implement holistic performance management techniques in HR management. Enhance workplace dynamics through strategic HR management practices. Foster inspirational leadership as part of HR management. Promote occupational well-being through strong HR management policies. Certification After completing this HR management Course, you will get a free Certificate. Accreditation This HR management Course is fully accredited by the CPD Certification Service (CPD UK), giving you updated knowledge and skills to help you improve your expertise and effectiveness in your line of work. CPD 10 CPD hours / points Accredited by The CPD Certification Service HR Management - CPD Accredited 2:26:50 1: Module 01: Foundations of Human Resource Management 14:24 2: Module 02: Talent Acquisition Strategies 23:42 3: Module 03: Learning and Growth Initiatives 14:27 4: Module 04: Holistic Performance Management 14:15 5: Module 05: Building Positive Workplace Dynamics 09:34 6: Module 06: Inspirational Leadership Techniques 13:31 7: Module 07: Occupational Well-being and Safety 13:28 8: Module 08: Ethical Employee Transition 10:45 9: Module 09: Data-Driven HR Decision Making 09:00 10: Module 10: Contemporary UK Employment Landscape 21:44 11: CPD Certificate - Free 01:00 12: Leave A Review 01:00 Who is this course for? This HR Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of HR Management. Requirements There are no requirements needed to enrol into this HR Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this HR Management course. Career path After finishing this HR Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of HR Management are: HR Manager Recruitment Specialist Training and Development Manager Employee Relations Officer Health and Safety Coordinator Employment Law Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

The innovative HR System Level 3 has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector.  This popular HR System Level 3 has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique HR System Level 3 course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business.  The HR System Level 3 is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the HR System Level 3 consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the HR System Level 3 has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the HR System Level 3 course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the HR System Level 3 has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

In the pulsating heart of every successful organization lies a powerhouse known as HR Management - the architects of talent, the custodians of culture, and the linchpins of organizational success. Welcome to our Level 3 Certificate in HR Management, where we unveil the secrets to mastering the art and science of human resource leadership. Picture this: You, the master of HR Management, standing at the helm of your organization, guiding its destiny with wisdom and finesse. Your team is not just a collection of individuals; they're a cohesive unit fuelled by purpose and passion. With our HR Management course, this vision becomes your reality. Dive into our meticulously crafted HR Management curriculum, where each section is a treasure trove of knowledge waiting to be unlocked. From understanding core concepts to implementing world-class HR Management employee retention strategies, we equip you with the tools and techniques to build a thriving workforce that drives bottom-line results. Level 3 Certificate in HR Management Learning Outcomes: Grasp the foundational principles of HR Management with clarity and confidence. Implement proven employee retention strategies to cultivate a loyal and engaged workforce. Analyse and adopt HR Management best practices from top companies to enhance employee benefits and satisfaction. Apply practical tips and techniques to retain talent and foster a culture of loyalty and commitment. Forge strong, meaningful relationships with employees, fostering a sense of belonging and purpose. Synthesize key learnings into actionable insights to drive organizational success and growth. Level 3 Certificate in HR Management Section 01: Introduction to HR Management Section 02: Core Concepts Section 03: Best Employee Retention Strategies That Actually Work Section 04: Employee Benefits & Retention Strategies Used by World's Top Companies Section 05: Practical Tips to Retain Employees in Your Organisation Section 06: Bonus Section: Building a Strong Relation with Employees Section 07: Conclusion Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the HR Management course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement of QLS certificate on Level 3 Certificate in HR Management course The Quality Licence Scheme (QLS) has endorsed this HR Management course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the HR Management course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in HR Management The Level 3 Certificate in HR Management is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of HR Management, like - HR Managers Talent Acquisition Specialists Employee Relations Officers Organizational Development Managers Small Business Owners Requirements Level 3 Certificate in HR Management To enrol in this Level 3 Certificate in HR Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in HR Management Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this HR Management course. Embrace the journey ahead in HR Management. HR Director Talent Acquisition Manager Employee Relations Consultant Organizational Development Specialist Small Business HR Manager Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Discover the fundamentals of Basic Bookkeeping: From essential principles to practical techniques, learn how to manage finances effectively. Explore key concepts, tools, and strategies for maintaining accurate records and fostering financial stability in your business or personal finances.

11 CPD UK & IPHM Accredited Courses Bundle | Recognised Certificate | MCQ based Exam and Tutor Support Included | Lifetime Access | Instant Result | Interactive Video Training Are you looking to begin your HR management career or want to develop more advanced skills in HR management? Then this HR administrator course will set you up with a solid foundation to become a confident HR manager and help you to develop your expertise in HR management. This bundle course has been designed with 11 CPD UK & IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a HR manager. This Bundle Package Includes: The following courses of the HR administrator course will set you up with a solid foundation in the HR management industry and give you the essential skills you need to succeed! HR Manager Recruitment Skills For HR Payroll Administrator Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Performance Management System - KRAs Manage Conflict in Teams Time and Workload Management Problem Solving and Decision Making Supervisory Skills Delegation Skills For Managers If you're interested in working as a HR manager or want to learn more skills in HR management but unsure of where to start, then this HR administrator course will set you up with a solid foundation to become a confident HR manager and develop more advanced skills. The HR administrator course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a HR manager. The HR administrator courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career. This comprehensive HR administrator course is the perfect way to kickstart your career in the field of HR management. This HR administrator course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This HR administrator course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This HR administrator course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Why Choose this HR Administrator Course: 11 Courses Bundle in your desired field Boost your skills in HR management Endorsed by The Quality Licence Scheme Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM) MCQ Based Exam & Industry Expert Support Included Dual (CPD UK and IPHM) recognised accredited certificate in 1 course Learn from industry experts Lifetime Access High-quality e-learning study materials Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world Study in a user-friendly, advanced online learning platform Who is this HR administrator course for? This comprehensive HR administrator bundle course are suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of HR management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. Course Curriculum HR Manager Recruitment Skills for HR Payroll Administrator Training Recruitment, Selection and Onboarding Organisation Structure , Bands and Grades Performance Management System - KRAS Manage Conflict in Teams Time and Workload Management Problem Solving and Decision Making Supervisory Skills Delegation Skills for Managers Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65 and will be charged separately for each course. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

HR & Payroll Training Suppose you want to start a career as an HR & Payroll manager or improve your knowledge and skills in HR & Payroll but do not know where to begin. In that case, this HR Payroll course will provide you with the necessary skills and expertise to take your professionalism to the next level. This thorough HR & Payroll course will provide you with all of the required skills and important insight into HR & Payroll to help you advance your career and opportunities in this field. When working as an HR & Payroll manager, there are always new skills to master and new knowledge to acquire. This HR Payroll course will fully prepare you to embrace all of the key skills and information in this sector. After completing this HR Payroll comprehensive, combined course, you will have a thorough understanding of Payroll Management and great practical abilities in Human Resource Management, allowing you to excel as a successful HR & Payroll manager in a competitive industry. Enrol in our HR & Payroll right now and start learning! Main Course : HR & Payroll Management Free Courses : Safer Recruitment Training Level 4 Time Management [ Note: Free PDF certificate as soon as completing the HR and Payroll course ] HR and Payroll Course curriculum of HR & Payroll Module 01: Introduction to HRM Module 02: Goals of HRM Module 03: Human Capital Management Module 04: Recruitment Module 05: Employee Selection Module 06: Performance Management Module 07: Talent Management Module 08: Motivation and People Management Module 09: Health, Safety and Welfare of Employees Module 10: HR Strategies Module 11: Introduction to Payroll Management Module 12: Basic Function of the Payroll Department Module 13: Payroll Management Issues Module 14: Payroll Systems Module 15: Paye, TAX, NI Certification of HR Payroll After completing the MCQ/Assignment assessment for this HR & Payroll course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? HR & Payroll Fresh Graduates Students HR Executives Payroll Executives People interested in learning about HR management and HR and Payroll Requirements HR & Payroll There are no specific requirements for this HR & Payroll course because it does not require any advanced knowledge or skills. Students who intend to enrol in this HR Payroll course must meet the following requirements: HR Payroll :Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Being an HR Administrator isn't just about managing people; it's about understanding the intricate details of recruitment, training, and performance and ensuring the overall well-being of the workforce. In the UK, HR administrators can earn an average salary of £25,000 to £35,000 annually, with senior roles commanding even higher. Furthermore, with a projected job demand increase in the coming years, it's a career worth exploring. Our HR Administrator Training course covers a comprehensive range of topics, from the foundational understanding of HR to the nuances of UK employment law. Whether you're kickstarting your HR career or seeking to refine your existing skills, this course offers essential theoretical knowledge to bolster your professional journey. Why would you choose the HR Administrator course from Compliance Central: Lifetime access to HR Administrator course materials Full tutor support is available from Monday to Friday with the HR Administrator course Learn HR Administrator skills at your own pace from the comfort of your home Gain a complete understanding of HR Administrator course Accessible, informative HR Administrator learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the HR Administrator bundle Study HR Administrator in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your HR Administrator Course Improve your chance of gaining in demand skills and better earning potential by completing the HR Administrator HR Administrator Curriculum Breakdown of the HR Administrator Course Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law Learning Outcomes Understand fundamental concepts of Human Resources. Gain insights into effective recruitment and selection procedures. Grasp the essentials of training and development processes. Learn the dynamics of performance appraisal management. Comprehend the intricacies of employee relations. Understand motivation strategies and counselling methods. Be familiar with UK employment laws and regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Administrator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HR Administrator. It is also great for professionals who are already working in HR Administrator and want to get promoted at work. Requirements To enrol in this HR Administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path HR Administrator: £18K to £25K per year. Recruitment and Selection Specialist: £25K to £45K per year. Training and Development Officer: £28K to £42K per year. Performance Appraisal Manager: £35K to £60K per year. Employee Relations Specialist: £30K to £55K per year. HR Compliance Officer: £30K to £50K per year. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

A practical programme for HR professionals who are keen to develop a coaching style of interaction either within their teams and/or with business stakeholders. Develop skills in taking a more engaging, non-directive approach to supporting your business and to encouraging a coaching style of communication in your organisation.