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9718 Courses delivered Online

Service Helpdesk & Technical Support Course

4.9(27)

By Apex Learning

Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

Service Helpdesk & Technical Support Course
Delivered Online On Demand9 hours 13 minutes
£12

Dealing with Conflict at Work

4.9(27)

By Apex Learning

Overview This comprehensive course on Dealing with Conflict at Work will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dealing with Conflict at Work comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Dealing with Conflict at Work. It is available to all students, of all academic backgrounds. Requirements Our Dealing with Conflict at Work is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 23 lectures • 01:26:00 total length •Welcome to the Course: 00:03:00 •What are Conflict and Conflict Management?: 00:03:00 •The Rational and Irrational Sources of Conflict: 00:03:00 •The Effects of Respect on Conflict: 00:04:00 •How to Use Respect to Help Resolve Conflict: 00:05:00 •How Communication Works: 00:05:00 •How we listen: The Four Listening Levels: 00:05:00 •How to Listen Well: 00:04:00 •How Personality Types Conflict: 00:02:00 •How Specific Personalities Clash at Work: 00:04:00 •How to Avoid Personality Clash: 00:02:00 •Resistance: It's Not Conflict yet.: 00:02:00 •The Onion Model of Resistance: 00:07:00 •The Signs of Conflict Escalation: 00:03:00 •The Strategies for Handling Conflict: 00:06:00 •Conflict De-escalation Process: 00:03:00 •Conflict Handling Modes - The Thomas-Kilmann Model: 00:02:00 •The Five Thomas-Kilmann Modes: 00:06:00 •Getting Help from a Third Party: 00:05:00 •How to Recover from a Broken (Professional) Relationship: 00:05:00 •Good Conflict and Bad Conflict: 00:04:00 •The Secret to Avoiding Conflict: 00:03:00 •Assignment - Dealing with Conflict at Work: 00:00:00

Dealing with Conflict at Work
Delivered Online On Demand1 hour 26 minutes
£12

CompTIA Healthcare IT Technician

4.9(27)

By Apex Learning

Overview This comprehensive course on CompTIA Healthcare IT Technician will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CompTIA Healthcare IT Technician comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CompTIA Healthcare IT Technician. It is available to all students, of all academic backgrounds. Requirements Our CompTIA Healthcare IT Technician is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more!   Course Curriculum 6 sections • 27 lectures • 06:02:00 total length •Core Concepts in Healthcare IT 00:06:00 •EMR EHR Issues: 00:05:00 •Regulations, Standards, and Stakeholders: 00:14:00 •HIPAA Controls and Compliance: 00:08:00 •Healthcare Organizations: 00:14:00 •Medical Terminology, Equipment, and Software: 00:12:00 •Medical Coding and Billing: 00:05:00 •Medical Computer Interfaces: 00:07:00 •Roles and Responsibilities: 00:10:00 •Manage Communication and Ethics Issues: 00:15:00 •Legal Best Practices, Requirements, and Documentation: 00:09:00 •Medical Document Imaging: 00:04:00 •Sanitation Management: 00:03:00 •Computing Essentials: 00:05:00 •Networking: 00:33:00 •Manage Servers and Software: 00:27:00 •Hardware Support: 00:14:00 •Set Up a Workstation: 00:08:00 •Troubleshoot Basic IT Issues: 00:15:00 •Troubleshoot Medical IT Issues: 00:20:00 •Implementation of an EMR EHR System: 00:34:00 •Change Control: 00:08:00 •Manage Physical and Logical Security: 00:36:00 •Implement Security Best Practices and Threat Mitigation Techniques: 00:13:00 •Manage Remote Access: 00:06:00 •Manage Wireless Security: 00:15:00 •Perform Backups and Disaster Recovery: 00:16:00

CompTIA Healthcare IT Technician
Delivered Online On Demand6 hours 2 minutes
£12

Project Management: Fundamentals of Predictive and Adaptive Methods

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course is designed for individuals in a variety of job roles whose primary responsibility is not project management, but who manage projects on an informal basis; who contribute as members of a project team; or who wish to incorporate project management practices into their personal work. It is also beneficial for anyone who is considering a career path in project management and desiring a complete overview of the field and its generally accepted practices. Overview In this course, you will identify the elements of sound project management and apply the generally recognized project management practices to successfully manage or participate in projects. You will: Identify the key processes and requirements of project management. Initiate a project. Use a Predictive approach to plan for time and cost. Use an Adaptive approach to plan a project. Plan for project risks, communication, and change control. Manage the execution of a project. Close a project. This course teaches the fundamentals of project management and its underlying structure and elements, including project phases, project life cycles, stakeholders, and areas of expertise. These, coupled with the ability to identify the project management processes that are recognized industry wide as good practice, will help you to apply effective project management techniques to improve the efficiency of your projects and ensure their success. This course is designed to cover various project management approaches and is not intended to focus on a single methodology or framework. Lesson 1: Getting Started with Project Management Topic A: Identify the Characteristics of a Project Topic B: Identify the Project Approach Topic C: Identify the Leadership Roles in a Project Lesson 2: Initiating a Project Topic A: Create a Project Scope/Vision Statement Topic B: Identify the Essential Skills for a Project Team Topic C: Identify the Risks to a Project Lesson 3: Planning for Time and Cost in Predictive Projects Topic A: Create a WBS Topic B: Create a Project Schedule Topic C: Determine Project Costs Lesson 4: Planning for Adaptive Projects Topic A: Create Epics and User Stories Topic B: Build a Product Backlog Topic C: Create an Initial Release Plan Topic D: Conduct a Sprint Planning Meeting Topic E: Replan the Project Lesson 5: Planning for Project Risks, Communication, and Change Control Topic A: Analyze the Risks to a Project Topic B: Create a Communication Plan Topic C: Develop a Change Control Plan Lesson 6: Managing a Project Topic A: Begin Project Work Topic B: Execute the Project Plan Topic C: Track the Progress of an Adaptive Project Topic D: Report Project Performance Topic E: Implement Change Control Lesson 7: Closing a Project Topic A: Close a Sprint, a Release, or an Adaptive Project Topic B: Close a Predictive Project Topic C: Create a Final Report

Project Management: Fundamentals of Predictive and Adaptive Methods
Delivered OnlineFlexible Dates
Price on Enquiry

Counselling : Counsellor Training

4.7(47)

By Academy for Health and Fitness

Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the Counselling : Counsellor Training bundle training. Study the course and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Counselling : Counsellor Training Bundle. Designed to build your professional skill set and enable you to do the best job possible, the Bundle course is ideal for those who aim to be the best in their fields. Our Counselling : Counsellor Training Bundle Course contains 8 of our premium popular courses for one discounted price: Course 01: Couples Therapy and Counselling Course 02: Mental Health Awareness Course Course 03: Counselling and Psychotherapy Course Course 04: Anti-Social Behaviour Course Course 05: Life Coaching and Counselling Course 06: Child Development & Psychology Diploma Course 07: Dialectical Behaviour Therapy (DBT) Course 08: Dual Diagnosis Level 2 Students can expect to complete this Counselling : Counsellor Training Bundle Program in around 38 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Bundle courses. All the courses under this Bundle are split into a number of expertly created modules to provide you with an in-depth and professional learning experience. Students who successfully complete this program will receive an instant e-certificate as proof of their new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Courses. With this comprehensive Bundle, you can achieve your dreams and train for your ideal career. The Counselling : Counsellor Training Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Counselling : Counsellor Training Bundle covers everything you need in order to progress in your chosen career. Enrolling in the Counselling : Counsellor Training Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle Course. Why Train With the Academy for Health & Fitness? All-in-one package of 8 Premium Bundle Courses Opportunity to earn a certificate accredited by CPD after completing this Bundle course Interactive Bundle course material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Start your learning journey straight away with this Counselling : Counsellor Training Bundle and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the courses: Course 01: Couples Therapy and Counselling Module 01: Introduction Module 02: Communication Module 03: Conflict Resolution Module 04: Intimacy Module 05: Pre-Marital Counselling Module 06: Healthy Fighting Module 07: Affairs Module 08: Apology & Forgiveness Module 09: Adapting to Changes Module 10: Moving Forward Together Course 02: Mental Health Awareness Course Introduction Childhood And Adolescent Psychiatric Disorders Anxiety and Stress Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Social Attitudes To Mental Illness Dealing with Stress in the Workplace Additional Reading Materials Course 03: Counselling and Psychotherapy Course Module 01: Introduction to Counselling Module 02: Types of Counselling Module 03: Introduction to Psychotherapy Module 04: Therapeutic Relationship Module 05: Counselling and Psychotherapy Module 06: Dynamic Psychotherapy Module 07: Mental Health Conditions Module 08: Mental Disorders Module 09: Psychotherapy Healing Course 04: Anti Social Behaviour Course Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 05: Life Coaching and Counselling Introduction PART 01: LIFE COACHING CERTIFICATION Coaching Fundamentals Understanding Personalities Coaching Models Explained Why We Will Use The GROW Model Coaching Step 2: Reality Coaching Step 3: Options & Obstacles Coaching Step 4: Will & Action Planning How To Structure Your Coaching Sessions Client Coach Relationship Advanced Coaching Strategies PART 02: HOLISTIC HEALTH COACHING CERTIFICATION Diet & Nutrition Fundamentals Diet & Nutrition Coaching Exercise Coaching: Cardio Exercise Coaching: Resistance Training Hormone Health Explained Supplements Health & Fitness Motivation Health & Fitness FAQ Answered PART 03: WELLNESS COACHING CERTIFICATION Stress Management Sleep Emotional Self Care Resources Course 06: Child Development & Psychology Diploma Babies from Birth to One Year Stages and Sequences of Social and Emotional Development Language and Linguistic Skills Development Cognitive Development Course 07: Dialectical Behaviour Therapy (DBT) Introduction What is Counselling & Psychotherapy About Dialectical Behaviour Therapy (DBT) DBT Strategies & 'Life Skills' Treatment by DBT DBT for Psychological Disorders Effectiveness of DBT Course 08: Dual Diagnosis Level 2 Module 01: Dual Diagnosis: A Challenge of New Era Module 02: Drugs and Their Effects Module 03: Mental Health: An Introduction Module 04: Brain Works - Neurophysiology Module 05: Harm Minimisation and Optical Health Module 06: Models of Care and Dual Diagnosis Module 07: Psychological Interventions in Dual Diagnosis Module 08: Practice and Policy Issues Module 09: Ethical Issues and Mental Health Act Module 10: The Assessment Process in Dual Diagnosis Module 11: Treatment in Dual Diagnosis Assessment Process Once you have completed all the modules in the Counselling Bundle , you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 85 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Counselling : Counsellor Training Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This Bundle will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. Career path This Bundle course will allow you to kickstart or take your career in the related sector to the next stage. Our whole Counselling Bundle course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS. CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Counselling : Counsellor Training
Delivered Online On Demand38 hours
£42

CompTIA PenTest+ (Ethical Hacking) course

4.5(3)

By Studyhub UK

Unleash Your Cybersecurity Prowess: CompTIA PenTest+ (Ethical Hacking) Course Embark on a thrilling journey into the realm of ethical hacking with our dynamic 'CompTIA PenTest+' course. This program is your gateway to mastering the art of cybersecurity, where you'll not only learn the ropes but also unravel the intricacies of planning, scoping, and executing penetration tests. The adventure begins with an insightful 'Introduction' that sets the stage for the captivating exploration of surveying targets, selecting attack vectors, and employing cutting-edge pen testing tools. As you delve into the intricacies of ethical hacking, each section unfolds like a cyber espionage thriller, providing you with the skills to safeguard digital landscapes. Learning Outcomes Master the foundational principles of ethical hacking. Develop proficiency in planning and scoping penetration tests. Acquire the art of surveying and selecting potential targets. Navigate diverse attack vectors with strategic prowess. Utilize a comprehensive toolkit of pen testing tools effectively. Why choose this CompTIA PenTest+ (Ethical Hacking) course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this CompTIA PenTest+ (Ethical Hacking) course for? Tech enthusiasts eager to dive into the world of ethical hacking. Cybersecurity enthusiasts seeking hands-on penetration testing skills. IT professionals aiming to enhance their cybersecurity expertise. Students pursuing a career in ethical hacking or penetration testing. Anyone fascinated by the dynamic landscape of cybersecurity. Career path Ethical Hacker: £40,000 - £60,000 Penetration Tester: £45,000 - £70,000 Cybersecurity Analyst: £35,000 - £50,000 Security Consultant: £50,000 - £80,000 Information Security Manager: £60,000 - £90,000 Chief Information Security Officer (CISO): £80,000 - £120,000 Prerequisites This CompTIA PenTest+ (Ethical Hacking) course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA PenTest+ (Ethical Hacking) course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Introduction 00:09:00 Section 02: Planning and Scoping Planning a Pen Test 00:09:00 Rules of Engagement 00:11:00 Resources and Budget 00:07:00 Impact and Constraints 00:05:00 Support Resources 00:13:00 Legal Groundwork 00:12:00 Scope Considerations 00:11:00 Lab Environment Setup 00:23:00 Project Strategy and Risk 00:09:00 Scope Vulnerabilities 00:14:00 Compliance-Based Assessments 00:05:00 Section 03: Surveying the Target Scanning and Enumeration 00:05:00 Scanning Demo 00:11:00 Packet Investigation 00:08:00 Packet Inspection Demo 00:06:00 Application and Open-Source Resources 00:12:00 Vulnerability Scanning 00:10:00 Vulnerability Scanning Demo 00:17:00 Target Considerations 00:16:00 Nmap Timing and Performance Options 00:07:00 Prioritization of Vulnerabilities 00:09:00 Common Attack Techniques 00:12:00 Credential Attacks 00:15:00 Weaknesses in Specialized Systems 00:18:00 Section 04: Select Your Attack Vector Remote Social Engineering 00:07:00 Spear Phishing Demo 00:10:00 In-Person Social Engineering 00:12:00 Network-Based Exploits 00:07:00 FTP Exploit Demo 00:08:00 Man-in-the-middle Exploits 00:07:00 Wireless Exploits 00:14:00 Application Exploits, Part 1 00:06:00 SQL Injection Demo 00:09:00 Application Exploits, Part 2 00:08:00 Application Exploits, Part 3 00:09:00 Cross-Site Scripting Demo 00:07:00 Code Vulnerabilities 00:17:00 Local Host Vulnerabilities 00:05:00 Privilege Escalation (Linux) 00:10:00 Privilege Escalation (Windows) 00:06:00 Misc. Privilege Escalation 00:08:00 Misc. Local Host Vulnerabilities 00:08:00 Physical Security 00:10:00 Post-Exploitation Techniques 00:11:00 Persistence and Stealth 00:11:00 Section 05: Selecting Pen Testing Tools Nmap Scoping & Output Options 00:21:00 Pen Testing Toolbox 00:07:00 Using Kali Linux 00:06:00 Scanners & Credential Tools 00:10:00 Code-Cracking Tools 00:05:00 Open-Source Research Tools 00:07:00 Wireless and Web Pen Testing Tools 00:11:00 Remote Access Tools 00:06:00 Analyzers and Mobile Pen Testing Tools 00:03:00 Other Pen Testing Tools 00:05:00 Using Scripting in Pen Testing 00:13:00 Bash Scripting Basics 00:15:00 Bash Scripting Techniques 00:10:00 PowerShell Scripts 00:04:00 Ruby Scripts 00:07:00 Python Scripts 00:06:00 Scripting Languages Comparison 00:11:00 Section 06: Reporting and Communication Writing Reports 00:16:00 Post-Report Activities 00:06:00 Mitigation Strategies 00:05:00 Communication 00:10:00 Assignment Assignment - CompTIA PenTest 00:00:00

CompTIA PenTest+ (Ethical Hacking) course
Delivered Online On Demand10 hours 48 minutes
£10.99

AS Level Business

By Spark Generation

This is the sign that you can learn cool courses during high school. If you want to prepare for your future, do it with Spark Generation and our Cambridge self-paced courses :)

AS Level Business
Delivered Online On Demand48 hours
£4.50

Emotional Intelligence and Human Behaviour

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Emotional Intelligence and Human Behaviour will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Emotional Intelligence and Human Behaviour will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Emotional Intelligence and Human Behaviour and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Emotional Intelligence and Human Behaviour is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Emotional Intelligence and Human Behaviour. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Emotional Intelligence and Human Behaviour will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Human Behaviour And Basic Psychological Process Human Behaviour And Basic Psychological Process 00:23:00 Module 02: Evolutionary Perspective Of Human Behaviour Evolutionary Perspective Of Human Behaviour 00:25:00 Module 03: Human Intelligence Human Intelligence 00:24:00 Module 04: Intelligence Test And Variations In Intelligence Intelligence Test And Variations In Intelligence 00:22:00 Module 05: Learning And Conditioning Learning And Conditioning 00:13:00 Module 06: Language And Communication Language And Communication 00:29:00 Module 07: Introduction To Emotion Introduction To Emotion 00:16:00 Module 08: Emotion Influences Cognition Emotion Influences Cognition 00:21:00 Module 09: Stress, Anger And Conflict Stress, Anger And Conflict 00:42:00 Module 10: Emotional Intelligence Emotional Intelligence 00:25:00 Module 11: Self-Leadership Self-Leadership 00:16:00 Module 12: Neuro-Linguistic Programming (NLP) Neuro-Linguistic Programming (NLP) 00:24:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Emotional Intelligence and Human Behaviour
Delivered Online On Demand4 hours 40 minutes
£11.99

Business Development Bundle Course

5.0(14)

By Training Express

Business Development - Special Bundle course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Special Bundle course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Business development Business development teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. CSR - Corporate Social Responsibility This CSR - Corporate Social Responsibility is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Business Compliance Business Compliance teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Corporate Business Sales This Corporate Business Sales course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Business Analyst Training Business Analyst Course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Key Features of the Business Development - Special Bundle Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum Business development Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette Course Curriculum of CSR - Corporate Social Responsibility The detailed curriculum outline of our CSR - Corporate Social Responsibility course is as follows: CSR Module 01: Introduction to Corporate Social Responsibility CSR Module 02: Stakeholders & the Social Contract CSR Module 03: A Sustainable Perspective CSR Module 04: Implementing CSR CSR Module 05: Performance Evaluation and Performance Reporting Course Curriculum of Business Compliance The detailed curriculum outline of our Business Compliance course is as follows: Business Compliance Module 01: Introduction to Compliance Module 02: Five basic elements of compliance Module 03: Compliance Management System (CMS) Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Risk and Types of Risk Module 07: Introduction to Risk Management Module 08: Risk Management Process Course Curriculum of Corporate Business Sales The detailed curriculum outline of our Corporate Business Sales course is as follows: Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Course Curriculum of Business Analyst Training The detailed curriculum outline of our Business Analyst Training course is as follows: Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Accreditation All of our courses, including this Business Development - Special Bundle course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Business Development - Special Bundle course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this Business Development - Special Bundle course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Business Development Bundle Course
Delivered Online On Demand1 hour
£35

Interpersonal Skills in Management

4.9(27)

By Apex Learning

Overview This comprehensive course on Interpersonal Skills in Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Interpersonal Skills in Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Interpersonal Skills in Management. It is available to all students, of all academic backgrounds. Requirements Our Interpersonal Skills in Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 12 lectures • 01:41:00 total length •Module 01: What are Soft Skills?: 00:09:00 •Module 02: Communication: 00:06:00 •Module 03: Teamwork: 00:06:00 •Module 04: Problem-Solving: 00:06:00 •Module 05: Time Management: 00:07:00 •Module 06: Attitude and Work Ethic: 00:07:00 •Module 07: Adaptability/Flexibility: 00:06:00 •Module 08: Self-Confidence (Owning It): 00:08:00 •Module 09: Ability to Learn From: 00:06:00 •Module 10: Networking: 00:06:00 •Module 11: Employee Relations: 00:15:00 •Module 12: Motivation and Counselling: 00:19:00

Interpersonal Skills in Management
Delivered Online On Demand1 hour 41 minutes
£12