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Duration 5 Days 30 CPD hours This course is intended for If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation. Overview In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Hardware Fundamentals Topic A: Personal Computer Components Topic B: Storage Devices Topic C: Mobile Digital Devices Topic D: Connection Interfaces Operating System Fundamentals Topic A: PC and Mobile Operating Systems Topic B: PC Operating System Tools and Utilities Networking & Security Fundamentals Topic A: Network Types Topic B: Network Components Topic C: Common Network Services Topic D: Cloud Concepts Topic E: Security Fundamentals Safety & Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Personal and Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Topic E: Organizational Policies and Procedures Topic F: Troubleshooting Theory Supporting Display Devices Topic A: Install Display Devices Topic B: Configure Display Devices Topic C: Troubleshoot Video and Display Devices Installing & Configuring Peripheral Components Topic A: Install and Configure Input Devices Topic B: Install and Configure Output Devices Topic C: Install and Configure Input/Output Devices Topic D: Install and Configure Expansion Cards Managing System Components Topic A: Identify Motherboard Components and Features Topic B: Install and Configure CPUs and Cooling Systems Topic C: Install Power Supplies Topic D: Troubleshoot System Components Managing Data Storage Topic A: Identify RAM Types and Features Topic B: Troubleshoot RAM Issues Topic C: Install and Configure Storage Devices Topic D: Configure the System Firmware Topic E: Troubleshoot Hard Drives and RAID Arrays Installing & Configuring Microsoft Windows Topic A: Implement Client-Side Virtualization Topic B: Install Microsoft Windows Topic C: Use Microsoft Windows Topic D: Configure Microsoft Windows Topic E: Upgrade Microsoft Windows Optimizing & Maintaining Microsoft Windows Topic A: Optimize Microsoft Windows Topic B: Back Up and Restore System Data Topic C: Perform Disk Maintenance Topic D: Update Software Working with Other Operating Systems Topic A: The OS X Operating System Topic B: The Linux Operating System Customized Client Enviroments Topic A: Types of Common Business Clients Topic B: Custom Client Environments Networking Technologies Topic A: TCP/IP Properties and Characteristics Topic B: TCP/IP Topic C: Internet Connections Topic D: Ports and Protocols Topic E: Networking Tools Installing & Configuring Networking Capabilities Topic A: Configure Basic Windows Networking Topic B: Configure Network Perimeters Topic C: Using Windows Networking Features Topic D: Install and Configure SOHO Networks Supporting Mobile Digital Devices Topic A: Install and Configure Exterior Laptop Components Topic B: Install and Configure Interior Laptop Components Topic C: Other Mobile Devices Topic D: Mobile Device Accessories and Ports Topic E: Mobile Device Connectivity Topic F: Mobile Device Synchronization Topic G: Troubleshoot Mobile Device Hardware Supporting Printers & Multifunction Devices Topic A: Printer and Multifunction Technologies Topic B: Install and Configure Printers Topic C: Maintain Printers Topic D: Troubleshoot Printers Security Threats, Vulnerabilities, and Controls Topic A: Common Security Threats and Vulnerabilities Topic B: General Security Controls Topic C: Mobile Security Controls Topic D: Data Destruction and Disposal Methods Implementing Security Controls Topic A: Secure Operating Systems Topic B: Secure Workstations Topic C: Secure SOHO Networks Topic D: Secure Mobile Devices Troubleshooting System-Wide Issues Topic A: Troubleshoot PC Operating Systems Topic B: Troubleshoot Mobile Device Operating Systems and Applications Topic C: Troubleshoot Wired and Wireless Networks Topic D: Troubleshoot Common Security Issues Additional course details: Nexus Humans Managing and Troubleshooting PCs - Part 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing and Troubleshooting PCs - Part 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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*** Office Management Level 3 *** How do you develop into a highly successful office administrator? In order to ensure smooth operations and lessen the strain on higher-level managers, office administrative duties involve monitoring the daily activities of numerous interdisciplinary departments. According to recent industry reports, professionals with proficient office management and administration skills are in high demand. In fact, statistics show that companies are actively seeking qualified individuals who can streamline operations, enhance productivity, and facilitate effective communication within the office environment. To increase the effectiveness of office employees and overall operations, office management oversees a company's administrative functions. Learning the abilities and responsibilities of a successful administrator is made simple with the help of our office management course. Learning Outcomes of Office Management Learn the features needed to run the front office. How coordination, planning, and planning are done at the front office. Master front office auditing, directing, and hiring. How to increase staff productivity and creativity Gain great communication skills. Learn how to create a network of cooperative partnerships. What will make you stand out? On completion of this online Office Management course, you will gain the following: CPD QS Accredited Proficiency Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Office Management course at your own pace. Study for the Office Management course using any internet-connected device, such as a computer, tablet, or mobile device. ***ADDITIONAL GIFT*** Free Course: Minute Taking The Level 3 Office Management & Administration (Office Skills) Diploma is a comprehensive and CPD-certified course designed to equip individuals with the necessary skills and knowledge to excel in the field of office administration. This course is ideal for aspiring office administrators, personal assistants, receptionists, and anyone interested in enhancing their office management capabilities. As the Office Management course progresses, learners will delve into topics such as organising meetings and conferences and honing their skills in planning and coordinating professional gatherings. Effective communication skills will also be emphasised, ensuring participants can express themselves clearly in written and verbal communication. The module on personal assistant basics will equip individuals with the necessary knowledge and techniques to provide comprehensive support to their superiors. In contrast, the module on representing their boss and company will focus on professionalism and brand representation. Ready to boost your office management and administration skills? Enrol now in the Level 3 Office Management & Administration (Office Skills) Diploma course and gain the knowledge and competencies necessary to excel in this dynamic field. Take advantage of this CPD-certified program and join a community dedicated to professional growth and success. Take advantage of this opportunity - start your journey towards becoming an effective office administrator. CPD 20 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Office Administration 07:16 1: Introduction to Office Administration Preview 07:16 Module 02: Effective Administrator 09:18 2: Effective Administrator 09:18 Module 03: Organisational Skills 17:05 3: Organisational Skills 17:05 Module 04: Organising Meeting and Conferences 17:24 4: Organising Meeting and Conferences 17:24 Module 05: Communication Skills 16:21 5: Communication Skills 16:21 Module 06: Personal Assistant Basics 10:33 6: Personal Assistant Basics 10:33 Module 07: Representing Your Boss and Company 23:01 7: Representing Your Boss and Company 23:01 Module 08: Diary Management and Note Taking 14:55 8: Diary Management and Note Taking 14:55 Module 09: Introduction to Reception and Receptionist 14:09 9: Introduction to Reception and Receptionist 14:09 Module 10: Effective Time Management 23:15 10: Effective Time Management 23:15 Free Course: Minute Taking 1:07:57 11: Introduction to Minute Writing 11:47 12: Preparation for Minute Taking 15:51 13: The Meeting Structure 10:59 14: Minute Meeting, Decision and Action 10:36 15: Roles and Responsibility of Minute Taker 17:44 16: Share Your Feedback 01:00 PDF Assignment (Optional) - Office Management 03:00 17: Assignment On Office Management 03:00 PDF Order Your CPD Quality Standard Certificate (Optional) 01:00 18: Order Your CPD Quality Standard Certificate (Optional) 01:00 PDF Who is this course for? This Office Management & Administration (Office Skills) Diploma course is suitable for: Aspiring office administrators seeking to kickstart their careers. Personal assistants aim to enhance their skills in supporting executives. Receptionists looking to improve their reception management and customer service abilities. Office support staff wanting to enhance their office management capabilities. Individuals interested in pursuing a career in office management and administration. Current administrative professionals seeking to upgrade their skills and knowledge. Requirements Without any formal requirements, you can delightfully enrol in this Office Management course. Career path The following are a few job titles in the field of office management: Office Administrator: £18,000 - £25,000 per year. Personal Assistant: £20,000 - £35,000 per year. Receptionist: £16,000 - £24,000 per year. Office Manager: £25,000 - £45,000 per year. Administrative Coordinator: £20,000 - £30,000 per year. Executive Assistant: £25,000 - £50,000 per year. Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

End of Life Care Approved Online Training

Those who are responsible for caring for children on a professional or personal level must be able to demonstrate an awareness of child safeguarding principles, practices and policies. In the Safeguarding Children Level 3 course, you will receive practical training on how to protect the welfare of children and ensure a safe, secure environment for all. This course is ideal for those who work with children such as teachers, social workers and pediatric nurses. On completion, you will be able to show competence in protecting the welfare of children under your care and build solid relationships that encourage trust and personal disclosure. Learning Objective: Understand the fundamental principles, policies & practices of safeguarding children Demonstrate an understanding of your legal responsibilities when safeguarding children under your care and supervision Learn how to recognise the signs of child abuse and how to report your safeguarding concerns Familiarise with the different forms of child abuse: emotional, physical, neglect and sexual abuse Receive practical training on how to conduct a thorough risk assessment Know how to respond to disclosure and when to make a referral to child services Be able to identify the 5ps in child protection and understand the aim of the child protection plan Be able to create a safe and inclusive environment for all where children feel secure Recognise when a child is high-risk and how to take the right precautions Who is This Course for? This safeguarding children training course is ideal for professionals who work with children or are responsible for the care of children. Our online courses are specially designed for distance learning, offering flexible virtual classroom modules that you can study at your own convenience. There are no specific entry requirements for this course, which can be studied part-time or full-time. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students. Career Path: The Safeguarding Children Level 3 is designed to train those who work with children to become competent professionals, working in compliance with child safeguarding laws and policies. This certificate can be used as proof of your professionalism in the following fields: Teaching Childminding Social care Paediatric care Course Curriculum Safeguarding Children Level 1 Module 1: Introduction to Safeguarding Module 01 : Introduction to Safeguarding 00:21:00 Assessment Module 1 Module 01 Final Quiz Exam - Safeguarding Children Level 3 00:10:00 Module 2: Laws and Guidance Module 02 : Laws and Guidance 00:42:00 Assessment Module 2 Module 02 Final Quiz Exam - Safeguarding Children Level 3 00:10:00 Safeguarding Children Level 2 Module 3: Child Abuse Module 03 : Child Abuse 00:48:00 Assessment Module 3 Module 03 Final Quiz Exam - Safeguarding Children Level 3 00:10:00 Module 4: Sexual Abuse Module 04 : Child Sexual Exploitation 00:39:00 Assessment Module 4 Module 04 Final Quiz Exam - Safeguarding Children Level 3 00:10:00 Module 5: Risks and Risk Assessment Module 05 : Risks and Risk Assessment 00:16:00 Assessment Module 5 Module 05 Final Quiz Exam - Safeguarding Children Level 3 00:10:00 Safeguarding Children Level 3 Module 6: Responding to Disclosure and Reporting Module 06 : Responding to Disclosure and Reporting 00:32:00 Assessment Module 6 Module 06 Final Quiz Exam - Safeguarding Children Level 3 00:10:00 Module 7: Things to Do after Referral Module 07 : Things To Do After Referral 00:22:00 Assessment Module 7 Module 07 Final Quiz Exam - Safeguarding Children Level 3 00:10:00 Module 8: Record Keeping Module 08 : Record Keeping 00:17:00 Assessment Module 8 Module 08 Final Quiz Exam - Safeguarding Children Level 3 00:10:00 Order Your Certificate

Register on the CompTIA A+ (220-1002) today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The CompTIA A+ (220-1002) is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The CompTIA A+ (220-1002) Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the CompTIA A+ (220-1002), all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: All About the CompTIA A+ 2019 Core 2 Exam CompTIA A+ 2019 Core 2 (220-1002) Course Introduction 00:02:00 What is the CompTIA A+ 00:02:00 Why Get A+ Certified? 00:03:00 What is on the CompTIA A+ Core 2 (220-1002) Exam? 00:04:00 How to Pass the CompTIA A+ Exam 00:04:00 How to use this Video Course 00:03:00 Section 02: Safety and Professionalism Professional Communication Part 1 00:06:00 Professional Communication Part 2 00:07:00 Physical Safety 00:07:00 Section 03: The Visible Computer What is an Operating System? 00:09:00 Users and Super Users 00:05:00 Why Windows? 00:08:00 Windows Editions and Versions 00:12:00 Touring the macOS 00:06:00 Touring Linux 00:08:00 Section 04: CPUs 32-Bit vs. 64-Bit Processing 00:12:00 Section 05: RAM Virtual Memory 00:06:00 Section 06: Power Supply Power Protection 00:10:00 Section 07: Implementing Mass Storage Understanding Partitioning 00:04:00 MBR Partitioning 00:12:00 GPT Partitioning 00:09:00 Understanding File Systems 00:12:00 Popular File Systems 00:07:00 Formatting in Action 00:11:00 Dynamic Disks 00:09:00 Software RAID in Storage Spaces 00:10:00 Encrypting Mass Storage 00:09:00 Section 08: Building a PC Boot from Everything 00:12:00 Installing Windows 00:12:00 Post-Installation Tasks 00:12:00 Windows Installation options 00:07:00 Section 09: Windows under the Hood What is the Registry? 00:11:00 Processes 00:07:00 Services 00:04:00 Your Windows Toolset 00:08:00 Windows 7 Task Manager 00:09:00 Windows 10 Task Manager 00:06:00 Information and Configuration Tools 00:11:00 Performance Monitor 00:12:00 Event Viewer 00:07:00 Tools for Programmers 00:08:00 Section 10: Users, Groups, and Permissions Introduction to Users and Groups 00:06:00 Managing Users and Groups 00:12:00 NTFS Permissions 00:08:00 Linux and macOS Permissions 00:05:00 File Explorer 00:14:00 Sharing Resources 00:11:00 Security Policies 00:08:00 Section 11: Maintaining and Optimizing Operating Systems Patch Management 00:11:00 Working with Disks 00:06:00 Working with Applications 00:07:00 System Restore 00:05:00 Backing up Your Files 00:07:00 Task Scheduler 00:07:00 Section 12: Working with the Command-Line Interface Understanding the CLI 00:11:00 Navigating the CLI 00:14:00 Working with Folders 00:07:00 Working with Files 00:11:00 Working with Drives 00:13:00 Super Copy Commands 00:09:00 Advanced Windows Command Line 00:08:00 Advanced Linux Commands 00:13:00 Command-Line Permissions 00:08:00 Introduction to Scripting 00:10:00 Interpreted Languages 00:12:00 Section 13: Troubleshooting Operating Systems Windows Recovery Environment 00:05:00 Advanced Windows Startup Options 00:07:00 Troubleshooting Boot Problems 00:10:00 Troubleshooting at the GUI 00:11:00 Troubleshooting Applications 00:07:00 Kernel Panic 00:05:00 Section 14: Display Technologies Resolutions and Aspect Ratios 00:06:00 Multiple Monitors 00:05:00 Section 15: Essentials of Networking Network Card Troubleshooting 00:09:00 Section 16: Local Area Networking Working with Connections 00:09:00 Working with Workgroups 00:08:00 Working with Active Directory 00:14:00 Windows Sharing with Mac and LInux 00:07:00 Net Command 00:04:00 Firewall Configuration 00:11:00 Windows Firewall 00:08:00 Port Forwarding 00:07:00 Section 17: Wireless Networking Wireless Encryption 00:11:00 Enterprise Wireless 00:16:00 Section 18: The Internet Telnet and SSH 00:07:00 Remote Desktop Connections 00:06:00 The World Wide Web 00:09:00 Troubleshooting Internet Connections 00:07:00 Section 19: Portable Computing Power Management 00:11:00 Section 20: Care and Feeding of Mobile Devices Mobile Device Security 00:08:00 Mobile Security Troubleshooting 00:06:00 Mobile Device Troubleshooting 00:10:00 Section 21: Securing Computers Threats 00:10:00 Physical Security 00:08:00 Passwords and Authentication 00:14:00 Malware 00:14:00 Anti-Malware 00:11:00 Social Engineering 00:06:00 Licensing 00:10:00 Incident Response 00:05:00 Environmental Controls 00:06:00 Section 22: Operational Procedures Documents You Need to Know 00:09:00 Data You Need to Know 00:04:00 Change Management 00:06:00 The Zen of Backup 00:11:00 Recycling and Data Destruction 00:07:00

About Course The Business and Communication Essentials Bundle on Xpert Learning is a comprehensive collection of courses designed to help you develop the essential skills and knowledge you need to succeed in the modern workplace. Whether you're a new graduate, a seasoned professional, or a business owner, this bundle will give you the tools you need to communicate effectively, manage documents efficiently, and navigate business etiquette confidently. The Bundle contains the following courses: Business Communication Business Etiquette for the Modern Workplace Business Ethics Document Management What Will You Learn? Communicate effectively in both written and verbal formats with a variety of audiences Manage documents efficiently and effectively using a variety of tools and technologies Navigate business etiquette in a variety of professional settings Understand and apply business communication best practices Course Content Business Communication A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! Introduction to Business Communication Understanding your Audience and Deliver your Message Effective Business Writing Writing Business Reports and Emails Business Presentation Part 1 Business Presentation Part 2 Business Presentation Example Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Business Etiquette Business Etiquette is a crucial aspect of any professional career and is essential to make a lasting impression in the business world. This course provides a comprehensive guide to mastering business etiquette, covering all the critical aspects of professional behavior and communication. Whether you're starting a new job, seeking a promotion, or simply want to enhance your professional image, this course will provide you with the essential skills and knowledge to succeed. In this course, you will learn the fundamental principles of professional communication, including the art of conversation, effective writing, and active listening. You will also discover the importance of professionalism, including the proper use of social media, and the importance of showing up on time and being prepared for meetings. The business dress code and grooming section covers the best practices for dressing for success, including the appropriate attire for various occasions and events. You will also learn the dos and don'ts of networking manners and how to dress for a successful job interview. The business dining etiquette section teaches you how to make the most of your business meals, from selecting the right restaurant to making the perfect first impression. You will learn the etiquette of using utensils, making toasts, and much more. The meeting etiquette section covers the best practices for conducting successful meetings, including preparing an agenda, managing time effectively, and handling conflict. You will also learn the importance of following up after meetings and the proper use of technology in meetings. In conclusion, this course will provide you with the knowledge and skills to enhance your professional image and succeed in your career. With engaging lessons and practical tips, you'll be equipped with the business etiquette skills to make a lasting impression in any business setting. Whether you're a seasoned professional or just starting your career, this course is an investment in your personal and professional growth. Enroll now and take your professional skills to the next level! Introduction to Business Etiquette Professional communication Impression and Professional Image Business Dress code and Grooming part 1 Business Dress code and Grooming part 2 Business Dress code and Grooming part 3 Dressing and Networking Manners for Special Occasions and Events Dining etiquette Meeting etiquette Conclusion Business Ethics Ethical behaviour brings significant benefits to businesses such as attracting employees, customers and investors. But failure to manage it properly can create huge challenges. Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where moral transgressors are held accountable for their actions, ultimately building a healthier workplace for all involved. The course explores topics such as Ethical Decision-Making, Ethical culture in organizations, and Corporate Social Responsibilities .These provide practical information to help employees understand business issues and equip them with practical skills for success. Ethics will be formally defined, and the presenter will discuss the sources of ethical dilemmas and the stakeholder's importance when addressing a problem. Enrol now and strengthen yourself against Unethical practices in Business. Introduction to Business Ethics Ethical Decision-Making Ethical Culture in Organizations Business Ethics in the Digital Age Corporate Social Responsibility Conclusion Document Management Document Management: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Introduction to Document Management course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. Introduction to Document Management Digitizing paper documents and managing electronic files Document Management System Implementing security measures to protect sensitive information Document creation and editing Collaboration and Version Control Compliance and regulatory considerations for document management Document Workflow Management Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Conclusion A course by Xpert Learning Audience Administrative assistants Office managers Project managers Team leaders Sales professionals Customer service representatives Business owners Anyone who wants to advance their career in the workplace

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary

Description: The series CompTIA A+ 900 Certification - Complete Video Course provides an extensive lesson about CompTIA A+ 900 Certification. A+ Certification is one of the leading certificates in the computer industry. It certifies the competency of PC Service Specialists. Sponsored by CompTIA - the Computing Technology Industry Association, and tests, the course is administered by Pearson VUE. The course includes more than 50 lessons related to the Computer industry. The course starts by describing firmware and BIOS configuration options. After that, the course will teach you about the motherboard basics including motherboard sizes, form factors, and AMD CPU socket types. The course also includes topics such as Expansion slots, RAM types and features, install and configure PC expansion cards, install and configure storage device, CPU's and cooling methods and PC connection interfaces. The course will also focus on power supplies, PC connectors, printing technologies, networking tools, etc. In short, the course provides all the necessary information about computer hardware and operating system. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our CompTIA A+ 900 Certification - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Configuring BIOS Firmware FREE 00:07:00 BIOS Configuration Options 00:25:00 Motherboards Motherboard Sizes Form Factors 00:14:00 The Motherboard 00:12:00 AMD CPU Socket Types 00:11:00 Expansion Slots Expansion Cards 00:13:00 Bus Speeds 00:28:00 RAM Types and Features Memory 00:06:00 Types of RAM 00:07:00 Install and Configure PC Expansion Cards Ports 00:11:00 SCSI Connections 00:14:00 Audio Video Connections 00:26:00 Install and Configure Storage Devices Storage Devices 00:17:00 Hard Drives 00:17:00 Media Capacity 00:21:00 CPU's and Cooling Methods CPU Types and Characteristics 00:14:00 PC Connection Interfaces Physical Connections USB 00:11:00 Physical Connections VGA 00:11:00 Wireless Connections Bluetooth 00:06:00 Power Supplies Power Supply Specifications 00:16:00 Custom Computer Specifications What is a Standard Client 00:13:00 Audio Video Editing Workstations 00:08:00 Installing Displays Display Device Types 00:20:00 Backlighting 00:12:00 PC Connectors DVI to HDMI 00:13:00 Installing Peripheral Standard Input Device Types 00:16:00 Expansion Card Types 00:11:00 Multimedia Devices 00:11:00 Installing Multifunction Devices and SOHO Networks SOHO Networks 00:17:00 WPS 00:16:00 Encryption 00:14:00 Printer Technologies Printers 00:02:00 Printer Technologies Topic B Inkjet Printers 00:13:00 Printer Maintenance Technical Printer Components 00:09:00 Local and Network-Based Printers 00:22:00 Networking Network Interface Card Characteristics 00:20:00 Fiber Optic Cables 00:14:00 Properties and Characteristics of TCP/IP TCP IP 00:14:00 IP Address Classes 00:14:00 Addressing Schemes 00:17:00 TCP vs. UDP Ports 00:09:00 LDAP 00:04:00 Wi-Fi Networking Standards and Encryption Types Standards 00:03:00 Install and Configure SOHO Wireless/Wired Router Setting up your Router 00:10:00 Define Appropriate NAT Policies 00:16:00 Architecture and Internet Connection Types LANs 00:08:00 Network Topologies 00:11:00 ISPs 00:06:00 Networking Tools Cable Testers 00:13:00 Laptop Hardware Components Laptops 00:09:00 Laptop Expansion Options 00:10:00 Auto-Switching and Fixed Input Power Supplies 00:09:00 Mobile Devices What is Mobile Technology 00:09:00 Mobile Device Features 00:09:00 Bluetooth Configuration Method 00:08:00 Mobile Device Ports and Accessories Mobile Device Connection Types 00:10:00 Troubleshooting Mobile Devices 00:11:00 Troubleshooting Theory Troubleshooting Theory 00:16:00 Boot to Incorrect Device 00:16:00 PC Indicator Lights 00:10:00 Repair vs. Replace 00:10:00 Troubleshooting RAID Arrays and Hard Drives Drive and Array Troubleshooting Tools 00:06:00 Common RAID Array Issues 00:17:00 Troubleshooting Video Common Video and Display Issues 00:01:00 Troubleshooting Network Issues Common Network Issues 00:12:00 Troubleshooting Printers Common Printer Troubleshooting Tools 00:14:00 Windows Operating Systems Microsoft Windows 00:12:00 Microsoft Windows Features 00:17:00 Other Operating Systems 00:15:00 Installation Types 00:14:00 Customizing System Options 00:19:00 Command Line Tools The Command Prompt 00:12:00 Microsoft Operating System Features and Tools Administrative Tools 00:41:00 Task Manager 00:28:00 Memory Diagnostic Tool 00:46:00 Control Panel Utilities The Control Panel 00:11:00 Internet Options 00:10:00 Types of User Accounts 00:11:00 Computer My Computer 00:13:00 Permissions 00:31:00 System 00:10:00 Windows Networking on Client Desktops Workgroups 00:20:00 Network Connection Types 00:18:00 Preventative Maintenance Data Backup and Restoration 00:11:00 Scheduling Tasks 00:26:00 Features and Functionality of the Mac OS and Linux Operating Systems Patch Management in Mac OS X and Linux 00:09:00 Screen Sharing 00:06:00 Mac OS Multitouch Gestures - Touchscreen 00:09:00 Client Side Virtualization What is Virtualization 00:08:00 Virtual Desktop Infrastructure 00:12:00 Cloud-based Concepts SaaS (Software as Service) 00:09:00 Network Host Properties Server Roles 00:12:00 Mobile Operating Systems Open Source Software 00:03:00 Mobile Device Network and E-mail Mobile Device Hotspot 00:10:00 Security Malware 00:09:00 Social Engineering 00:13:00 Prevention Methods Physical Security 00:14:00 Hard Drive Sanitation 00:14:00 User Education 00:26:00 Windows Security Settings Users and Groups 00:11:00 Security Best Practices Password Best Practices 00:04:00 Securing Mobile Devices Locks 00:07:00 Troubleshooting Common PC Tools Operating System Troubleshooting Tools 00:12:00 Application Errors 00:16:00 Common Network Issues 00:12:00 Common Security Issues 00:10:00 Common PC Security Issues Browser Issues 00:06:00 Common Mobile Operating Systems Troubleshooting Dim Display 00:09:00 No Sound from Speakers 00:07:00 Common Safety Practices Static Electricity 00:14:00 Electrical Hazards 00:12:00 General Power Issues 00:10:00 Hazardous Material Disposal Procedures 00:07:00 Maintenance Tools and Techniques Professional Conduct 00:11:00 Types of Hardware Toolkits 00:11:00 Hard Drive Self-Tests 00:05:00 Computer Component Maintenance Techniques 00:10:00 Privacy and Licensing Concepts Incident Response 00:08:00 Proper Communication and Professionalism 00:07:00 Set Expectations 00:06:00 Mock Exam Mock Exam- CompTIA A+ 900 Certification - Complete Video Course 00:20:00 Final Exam Final Exam- CompTIA A+ 900 Certification - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Register on the CompTIA A+ (220-1001) today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The CompTIA A+ (220-1001) is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The CompTIA A+ (220-1001) Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the CompTIA A+ (220-1001), all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: All about the CompTIA A+ CompTIA A+ 2019 Core 1 (220-1001) Course Introduction 00:02:00 What is the CompTIA A+? 00:02:00 Why Get A+ Certified? 00:03:00 What is on the CompTIA A+ Core 1 (220-1001) Exam? 00:09:00 How to Pass the A+ Exam 00:04:00 How to Use This Video Course 00:03:00 Section 02: Safety and Professionalism Tools of the Trade 00:06:00 Troubleshooting Theory 00:10:00 Section 03: The Visible Computer Primary PC Connections 00:05:00 External Connections 00:11:00 Inside the PC 00:08:00 What is a Computer? 00:07:00 Section 04: CPUs What is a CPU? 00:15:00 CPU Speeds and Cores 00:12:00 Caching 00:07:00 CPU Sockets 00:12:00 Installing a CPU 00:11:00 Liquid Cooling 00:04:00 Section 05: RAM RAM Technology 00:11:00 RAM Capacity 00:08:00 RAM Features 00:07:00 Installing RAM 00:07:00 Section 06: Firmware What is the BIOS? 00:06:00 POST 00:09:00 System Setup 00:09:00 Troubleshooting Firmware 00:12:00 Section 07: Motherboards Form Factors 00:06:00 Chipsets 00:05:00 Touring the Motherboard 00:14:00 Touring the Case 00:07:00 Installing a Motherboard 00:09:00 Section 08: Power Supplies The Power Supply 00:09:00 Mounting a Power Supply 00:05:00 Choosing a Power Supply 00:08:00 Cooling Your PC 00:11:00 Troubleshooting Power Supplies 00:09:00 Troubleshooting Core Components 00:14:00 Section 09: Mass Storage Technologies Introduction to Mass Storage 00:13:00 Magnetic Disk Drives 00:08:00 Solid State Drives 00:08:00 SCSI 00:03:00 Boot Order 00:07:00 Section 10: Implementing Mass Storage New Installation - First Drive 00:05:00 RAID 00:11:00 Hardware RAID 00:07:00 Mass Storage Troubleshooting 00:08:00 Section 11: Essential Peripherals Optical Media 00:10:00 USB Standards 00:10:00 Understanding USB 00:11:00 Configuring USB 00:07:00 Thunder and Lightning 00:06:00 Keyboards and Mice 00:08:00 Sight and Sound 00:06:00 Readers and Scanners 00:08:00 Using Expansion Cards 00:08:00 Section 12: Building a PC The Right PC for the Job 00:13:00 Section 13: Display Technologies Monitor Technologies 00:08:00 LCD Breakdown 00:04:00 Graphics Cards and Connections 00:13:00 Installing a Graphics Card 00:07:00 Projectors 00:05:00 Troubleshooting Monitors 00:06:00 Section 14: Essentials of Networking Introduction to Networking 00:08:00 Hubs vs. Switches 00:05:00 Hexadecimal 00:07:00 WANs and Routers 00:09:00 Cables and Connectors 00:11:00 Crimping Cables 00:10:00 Structured Cabling 00:11:00 Section 15: Local Area Networking Introduction to TCP/IP 00:14:00 Network IDs and Subnet Masks 00:05:00 Special IP Addresses 00:09:00 NAT 00:07:00 Dynamic IP Addressing 00:10:00 IPv6 00:07:00 Port Numbers 00:12:00 TCP, UDP, and ICMP 00:06:00 Understanding DNS 00:09:00 Working with DNS 00:07:00 Windows Naming 00:08:00 Routers 00:12:00 Basic Router Configuration 00:12:00 Advanced Router Configuration 00:06:00 VLANs 00:07:00 Network Troubleshooting 00:05:00 Section 16: Wireless Networking Wireless Network Hardware 00:11:00 Wi-Fi Standards 00:10:00 Basic WAP Setup 00:11:00 Connecting to a Wi-Fi Network 00:09:00 It's a Huge Mesh 00:04:00 Beyond Wi-Fi 00:07:00 Troubleshooting Wireless Connections 00:07:00 Section 17: The Internet Beyond the LAN 00:03:00 Internet Tiers 00:06:00 Dial-up Connections 00:08:00 Broadband Connections 00:10:00 Firewalls and Servers 00:06:00 FTP 00:07:00 E-Mail 00:08:00 Proxy Servers 00:06:00 Virtual Private Networks (VPNs) 00:08:00 Internet of Things (IoT) 00:04:00 Section 18: Virtualization Understanding Virtualization 00:10:00 Your First Virtual Machine 00:11:00 Advanced Virtualization Setup 00:10:00 Cloud Computing 00:08:00 Cloud Ownership 00:03:00 Cloud-Based Applications 00:06:00 Section 19: Portable Computing Laptop Features 00:08:00 Laptop Hardware Troubleshooting - The Tools 00:05:00 Laptop Hardware - Core Hardware 00:04:00 Laptop Hardware - CPU and Motherboard 00:07:00 Touring Your Laptop Display 00:04:00 Section 20: Understanding Mobile Devices What is a Mobile Device? 00:09:00 Mobile Connections 00:10:00 Touring Android 00:10:00 Touring iOS 00:08:00 Virtual Reality 00:03:00 Section 21: Care and Feeding of Mobile Devices Maintaining Mobile Devices 00:11:00 Mobile Devices and E-mail 00:10:00 Mobile Synchronization 00:08:00 Section 22: Printers and Multifunction Devices Laser Printers 00:13:00 Inkjet Printers 00:08:00 Impact Printers 00:04:00 Thermal Printers 00:04:00 Installing a Local Printer 00:14:00 Sharing Printers 00:08:00 Installing Wireless and Cloud Printers 00:10:00 Troubleshooting Printers 00:10:00 3D Printing 00:07:00 Section 23: Securing Computers Dealing with Threats 00:07:00