746 Courses delivered Online

Course Overview The Basics of Dog Grooming course offers a comprehensive introduction to the essential principles and practices of grooming dogs effectively and safely. Designed to equip learners with a strong foundation, this course explores every aspect of the grooming process, from the historical importance of grooming to modern health assessments and the correct use of grooming tools. By completing this course, learners will develop the confidence and knowledge to approach dog grooming with professionalism and care. The practical value lies in understanding how grooming contributes to animal wellbeing, hygiene, and overall appearance. Learners will gain insights into basic grooming techniques, handling grooming-related emergencies, and maintaining high standards of safety and comfort for pets. Whether for personal development or professional ambition, this course lays the groundwork for future expertise in dog grooming, enhancing career prospects and personal enrichment. Course Description The Basics of Dog Grooming course delves deeper into the knowledge and techniques required for effective grooming practices. It begins with an exploration of the history and purpose of grooming, highlighting its role in maintaining canine health and appearance. Learners will progress through essential topics such as conducting pre-grooming health assessments, preparing the grooming area, and selecting the appropriate tools and equipment. The course then covers core grooming techniques, providing guidance on coat maintenance, nail trimming, and ear cleaning. Attention is also given to managing grooming emergencies, ensuring that learners are prepared for unexpected challenges. Throughout the course, participants will build key competencies needed to support canine welfare, hygiene, and presentation. Delivered in a clear and structured format, the course ensures learners gain the theoretical understanding necessary to pursue further training or entry-level roles within the dog grooming industry. Course Modules Module 01: History and Purpose of Dog Grooming Module 02: Pre-Grooming Health Assessment Module 03: Prepping the Grooming Area Module 04: Required Tools and Equipments for Grooming Module 05: Basic Grooming Techniques Module 06: Grooming Emergencies (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of dog grooming and pet care. Professionals aiming to strengthen their foundational skills within the animal care industry. Beginners with an interest in entering the field of dog grooming and canine wellbeing. Pet owners looking to better understand grooming practices for their own dogs. Career Path Dog Grooming Assistant Professional Dog Groomer (after further study and certification) Pet Care Specialist Animal Welfare Worker Canine Beauty Consultant Pet Spa or Grooming Salon Employee

Whether you're new to support engineering or looking to sharpen your communication edge, this course covers the essentials every support professional should know. From managing interoffice calls and voicemail to mastering written business communication, you'll gain a well-rounded understanding of how to navigate internal and external communication channels effectively. Each module has been developed to help support engineers handle phone interactions, manage internal dealings, solve problems under pressure, and organise their workload with confidence. You’ll explore topics like customer relationship management, record keeping, invoicing, and even scheduling, with an emphasis on clarity, precision, and professionalism. Whether it's inbound queries, outbound updates, or navigating a tricky conversation with a tough caller, this course offers structured guidance tailored to the everyday responsibilities of support engineers. It's ideal for those seeking to fine-tune their communication, planning, and organisational capabilities in a business environment. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Essential Training for Support Engineers training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Essential Training for Support Engineers training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Export Supervision Techniques Course offers a focused exploration of the essential facets of international trade management. Designed to equip learners with a thorough understanding of the import-export landscape, this course covers everything from organising operations to mastering the documentation and supply chain processes vital for smooth trading activities. Whether it’s selecting the right products, identifying target markets, or handling pricing and shipping procedures, each module is tailored to provide clarity and confidence in managing export supervision effectively. Participants will gain insight into marketing strategies and distribution channels that help secure customers in a competitive global marketplace. The course also highlights the necessary tools and procedures required to ensure efficient trading operations. Ideal for those seeking to enhance their knowledge of export practices without attending in-person sessions, this course blends theoretical knowledge with practical guidance — all presented in an accessible and engaging format. By the end, learners will be well-prepared to oversee export activities with precision and professionalism. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Import Export Module 02: Organising the Import Export Operation Module 03: Products for Your Import Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Export Supervision Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Export Supervision Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Technical Specialist Course is designed for individuals looking to refine their communication and administrative abilities within a structured office environment. This course focuses on the essential elements of professional telephone handling, interoffice communication, record management, and key business support functions. Through modules covering everything from inbound and outbound calls to business writing, invoicing, and scheduling, learners are guided through the finer points of being an effective technical support professional in modern organisational settings. Each module offers insights into specific areas such as customer relationship management, communication etiquette, and maintaining filing systems. Whether you're aiming to build stronger rapport over the phone or enhance your invoicing and petty cash handling, this course brings clarity and precision to tasks often overlooked in busy office roles. The emphasis throughout is on communication, organisation, and professionalism — tailored for those who operate behind the scenes but keep operations moving smoothly. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Technical Specialist training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Technical Specialist training.

The Facilities Technician Course offers a detailed exploration of the essential elements that support efficient facility management in today’s dynamic workplace environments. This course provides learners with a thorough understanding of how to manage space, workplace services, and maintenance operations effectively. From the fundamentals of lease and vendor management to the intricacies of health and safety, participants will gain valuable knowledge that supports the smooth running of any facility. This programme also covers vital topics such as sustainable management practices and project coordination, designed to equip learners with the insight necessary to maintain and optimise building operations. Designed for individuals aiming to enhance their knowledge in facility management without the need for physical attendance, this course delivers a rich educational experience through structured modules. It focuses on essential business development aspects, including succession planning and contract management, ensuring a rounded grasp of the field. Whether involved in office buildings, commercial spaces, or industrial environments, learners will find this course tailored to their needs, helping to navigate the complexities of managing modern facilities with confidence and professionalism. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Facilities Technician training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Facilities Technician training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator

Domestic Violence and Abuse Awareness Diploma Course Overview This Domestic Violence and Abuse Awareness Diploma provides a comprehensive introduction to recognising, understanding, and responding to domestic violence and abuse. The course equips learners with the knowledge to identify different forms of abuse, assess risks, and understand the profound impacts on victims and children. It emphasises the importance of supporting victims effectively and navigating the relevant UK legislation. Learners will develop skills essential for safeguarding and reporting, alongside accurate record keeping. Ideal for those wishing to increase awareness or pursue careers in social care, healthcare, education, or community support, this diploma fosters confidence and competence in addressing sensitive issues with professionalism and compassion. Course Description This course delves deeply into the nature and dynamics of domestic violence and abuse, exploring its various forms and the psychological, physical, and emotional consequences for victims, including children. Learners will examine risk assessment techniques and appropriate methods for supporting victims, while gaining a clear understanding of the UK legal framework governing domestic abuse. The programme also covers essential administrative skills such as incident reporting and record keeping to ensure accountability and protection. Delivered in a structured format, the course offers a thorough learning experience designed to build expertise for those working or intending to work in sectors focused on safeguarding, welfare, and community assistance. Domestic Violence and Abuse Awareness Diploma Curriculum: Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Module 08: Domestic Violence and Abuse Legislation in the UK (See full curriculum) Who is this course for? Individuals seeking to understand domestic violence and abuse awareness. Professionals aiming to enhance their safeguarding and support skills. Beginners with an interest in social care, health, or community support. Volunteers and advocates working with vulnerable populations. Career Path Safeguarding Officer Social Care Worker Healthcare Support Worker Community Support Worker Victim Support Advisor Early Years Practitioner

Sports Therapy Course Overview This Sports Therapy course is designed for individuals interested in understanding the role of therapy in sports injury management and prevention. Covering essential aspects like anatomy, kinesiology, injury assessment, and rehabilitation, the course prepares learners for a career in the field of sports therapy. It combines theoretical knowledge with practical techniques for treating a wide range of injuries, from common strains to major trauma. Upon completion, learners will be equipped to manage sports injuries effectively, offering crucial support to athletes and active individuals. This course offers an in-depth understanding of injury treatment, rehabilitation, and sports-specific therapy approaches, making it ideal for those aiming to enter the sports therapy or sports medicine sector. Course Description Throughout this course, learners will explore a wide array of topics, including injury prevention, sports nutrition, and various treatment techniques. The course delves into anatomy, kinesiology, and biomechanics, equipping students with the knowledge needed to understand the physical impact of sports on the body. Learners will gain a comprehensive understanding of injury assessment, treatment methods, and rehabilitation strategies. They will also examine the role of nutrition in performance and recovery. By the end of the course, students will have developed the skills to assess, treat, and rehabilitate a variety of sports injuries. The learning experience is structured to ensure a thorough grasp of theory, which is complemented by the understanding of its application in real-world scenarios. Sports Therapy Curriculum Module 1: Introduction to Sports Therapy Module 2: Professionalism and Ethics of Sports Therapy Module 3: Anatomy & Kinesiology Module 4: Assessment of Sports Injuries Module 5: Sports Injuries Depend on Sports Profile Module 6: Common Sports Injuries Module 7: Major Sports Injuries Module 8: First Aid Treatment Module 9: Sports Nutrition Module 10: Rehabilitation Exercise Module 11: Sports Massage Treatments Module 12: Hydrotherapy & Electrotherapy (See full curriculum) Who is this course for? Individuals seeking to pursue a career in sports therapy. Professionals aiming to enhance their knowledge of injury management. Beginners with an interest in sports and injury prevention. Anyone interested in improving their understanding of sports therapy and rehabilitation. Career Path Sports Therapist Sports Medicine Specialist Physiotherapist Personal Trainer Athletic Trainer Rehabilitation Specialist Fitness Coach Sports Nutritionist

Gain Confidence and Presence as a TV Presenter Course Overview: "Gain Confidence and Presence as a TV Presenter" is an engaging and comprehensive course designed for aspiring TV presenters who wish to enhance their on-screen presence. It covers the essential skills and knowledge required to succeed in this field, focusing on confidence-building, presenting techniques, and key industry practices. Learners will gain the ability to speak confidently in front of the camera, handle teleprompters, and create a professional showreel, ultimately helping them to establish a strong and compelling presence in the media. This course is ideal for those looking to build a career as a TV presenter, as it provides the tools and techniques needed to excel in both live and recorded broadcast settings. Course Description: This course delves into the core aspects of becoming a successful TV presenter, with a focus on building confidence and mastering key techniques. Participants will explore various topics such as understanding the role of a presenter, the qualifications and skills required, and the best practices for speaking in front of the camera. Additionally, the course covers teleprompter use, creating showreels, conducting interviews, and crafting scripts for effective presentation. Learners will gain valuable insights into the nuances of TV presenting, allowing them to present with clarity, confidence, and professionalism. By the end of the course, learners will have the knowledge and skills needed to step into the world of television presenting, whether for news, entertainment, or specialised broadcasts. Gain Confidence and Presence as a TV Presenter Curriculum: Module 01: Who is a TV Presenter? Module 02: Qualifications and Skills Required to Become a Presenter Module 03: Essentials to Become a Presenter Module 04: Talking To/ Speaking in Front of The Camera Module 05: Talk Back and Teleprompter Module 06: Creating a Showreel Module 07: Interviewing Techniques Module 08: Scripting Techniques (See full curriculum) Who is this course for? Individuals seeking to build a career as a TV presenter Professionals aiming to enhance their public speaking skills Beginners with an interest in media and broadcasting Those looking to improve their on-screen presence and confidence Career Path: TV Presenter News Anchor Broadcast Journalist Entertainment Host Media Consultant Radio Presenter Content Creator for TV or Online Platforms

Sales Skills Course Overview This Sales Skills course provides a comprehensive foundation in essential sales techniques and strategies designed to boost performance and confidence in any sales environment. Learners will explore a wide range of topics from understanding customer behaviour to mastering effective communication and negotiation skills. The course is structured to help individuals develop the ability to present products persuasively, overcome objections, and close deals successfully. With a focus on both traditional and modern sales approaches, participants will gain the knowledge required to drive sales growth and build lasting customer relationships. By completing this course, learners will be equipped with valuable skills that enhance their professional effectiveness and open up new opportunities within sales and marketing roles. Course Description This course covers core areas essential to becoming a successful sales professional. Starting with the fundamentals of sales, it advances into specialised techniques such as sales hypnosis and persuasive presentations. Learners will study how to integrate sales with marketing efforts effectively and understand the dynamics of leverage and limitations in sales contexts. Emphasis is placed on developing strong communication skills, managing negotiations confidently, and handling customer interactions with professionalism. The course also addresses common challenges such as dealing with objections and provides tips and strategies to refine sales tactics. Delivered in a clear, professional format, the curriculum ensures that learners gain both theoretical knowledge and applied understanding suitable for a variety of sales roles across multiple industries. Sales Skills Curriculum Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale (See full curriculum) Who is this course for? Individuals seeking to improve their sales performance and confidence. Professionals aiming to enhance their career in sales and marketing. Beginners with an interest in developing effective sales techniques. Customer service staff wanting to build better client relationships. Career Path Sales Executive Business Development Officer Account Manager Retail Sales Consultant Marketing Assistant Customer Relationship Manager