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2216 Courses delivered Online

Facilitating effective meetings

5.0(2)

By The Self Leadership Initiative

Chair and facilitate effective meetings

Facilitating effective meetings
Delivered OnlineFlexible Dates
£10

Performance Coaching Diploma

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Performance Coaching will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Performance Coaching bundle will help you stay ahead of the pack. Throughout the Performance Coaching programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Performance Coaching course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Performance Coaching Bundle Consists of the following Premium courses: Course 01: Performance Coaching Course 02: Life Coaching | Online Course Course 03: Career Journey in 2021 and Beyond Course 04: Personal Development Masterclass Course 05: Leadership & Management Diploma Course 06: Goal Setting Masterclass Course 07: Resilience Masterclass Course 08: Using Mindfulness at Work for Productivity Course 09: Motivation Skills Course 10: Assertiveness and Self Confidence Development Course 11: Personal and Networking Skills Enrol now in Performance Coaching to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Performance Coaching expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Performance Coaching Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Performance Coaching bundle. Requirements This Performance Coaching course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Performance Coaching) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Performance Coaching Diploma
Delivered Online On Demand
£53

Hotel Management - CPD Accredited

4.9(27)

By Apex Learning

Explore endless possibilities and achieve tangible results with our wide range of online courses, prepared to suit every interest and skill level. Each course is thoughtfully designed for flexibility and useful application, ensuring you can learn and grow at your own pace from anywhere and transform your talents to accomplish your goals.  Whether you're advancing your career, pursuing a passion, or seeking new opportunities, our courses will assist you in reaching your goals. Join us today and take the next step in your personal and professional journey with confidence and convenience. Start shaping your future now.  Benefits you'll get choosing Apex Learning for this Hotel Management: One payment but lifetime access to 11 CPD courses Certificates and student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Hotel Management Advanced Certification Level 3? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Hotel Management Curriculum An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry Hotel Management: The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in the Hospitality Industry Marketing in Travel and Tourism Business Customer Satisfaction E-Hospitality and Technology How will I get my Certificate? After successfully completing the course, you can order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) Please Note: The delivery charge inside the U.K. is £3.99, and international students have to pay £9.99. CPD 45 CPD hours/points Accredited by CPD Quality Standards Who is this course for? No experience or previous qualifications are required for enrolment in this course, which is available to students of all academic backgrounds. Requirements Our course is fully compatible with PCs, Macs, Laptops, Tablets, and Smartphones. It has been designed to be fully compatible with tablets and smartphones, so you can access it on Wi-Fi, 3G, or 4G. There is no time limit for completing this course; it can be studied at your own pace. Certificates Certificate of completion Digital certificate - Included

Hotel Management - CPD Accredited
Delivered Online On Demand1 hour
£53

Middle Manager Management

By iStudy UK

Do you want to acquire the knowledge that will Help you Understand & Cope with Middle Manager Management? Amidst the bustling office, Sarah often felt sandwiched between higher-ups and her dedicated team. Then, 'Middle Manager Management' changed her narrative. Today, she deftly navigates corporate labyrinths, turning challenges into opportunities. Discover Sarah's secret and redefine your own leadership story. Transform from being 'in-between' to 'in-command'. And position yourself as the pivotal force driving organisational success. Take the helm and steer with assurance. Course Highlights Middle Manager Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Middle Manager Management for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Middle Manager Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Middle Manager Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Middle Manager Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Middle Manager Management Module 01: Middle Managers and Management An Introduction 00:09:00 Module 02: Corporate Responsibilities of Middle Manager 00:12:00 Module 03: Middle Manager as Leader and Decision Maker 00:16:00 Module 04: Signs of Poor Management 00:13:00 Module 05: Complain Mitigation 00:13:00 Module 06: Grooming, Coaching and Mentoring Middle Managers 00:10:00

Middle Manager Management
Delivered Online On Demand1 hour 13 minutes
£25

Project Management Training

4.9(27)

By Apex Learning

Boost your career with Apex Learning! Enroll now and receive Hard Copy & PDF Certificates, Transcript, and Student ID Card (worth £180) as a gift. Stand out to recruiters today!

Project Management Training
Delivered Online On Demand45 hours
£49 to £69

Customer Service Training Diploma - CPD Accredited Certification Course

5.0(14)

By Training Express

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Customer Service Training Diploma - CPD Accredited Certification Course
Delivered Online On Demand1 hour
£100

Level 5 Diploma in Lean Six Sigma Green Belt for Service Industry - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This QLean Six Sigma Green Belt for Service Industry Bundle To Overcome Your Challenges! Receive 10 CPD Accredited additional bundle courses related to Six Sigma Green Belt for free when you purchase this Lean Six Sigma Green Belt for Service Industry Bundle. Supercharge your service industry career with our game-changing Lean Six Sigma Green Belt course. Gain the skills and certification needed to drive continuous improvement in Lean Six Sigma Green Belt, boost productivity, and propel your professional success to new heights in Six Sigma Green Belt. This Lean Six Sigma Green Belt for Service Industry Bundle Package includes: Course 01: Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 10 Additional CPDQS Accredited Premium Courses related to Six Sigma green belt- Course 01: Lean Six Sigma White Belt course Course 02: Lean Six Sigma Black Belt Course Course 03: Lean Six Sigma green belt Toolkit Course 04: Professional Lean Management: Service Industry Course 05: Project Management Course 06: Leadership & Management Diploma Course 07: Supply Chain Management Course 08: Quality Management Course 09: RCA: Root Cause Analysis Course 10: Online Time Management Training Enrol today in our Six Sigma Green Belt course to unlock a world of opportunities and become a valued asset in streamlining processes and delivering exceptional service. Learning Outcomes of Six Sigma Green Belt: By completing the Lean Six Sigma Green Belt for Service Industry course, you will: Understand the principles and methodologies of Lean Six Sigma green belt. Learn how to define, measure, analyze, improve, and control processes for optimal Six Sigma green belt efficiency. Acquire the tools and techniques to identify and eliminate waste in service operations. Gain practical knowledge in applying Lean Six Sigma green belt methodologies through real-life case studies. Develop skills to enhance customer satisfaction and drive continuous improvement in the service industry. Why Prefer This Six Sigma Green Belt Bundle? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our Six Sigma Green Belt Training! *** Course Curriculum of the title course of the Six Sigma green belt Bundle*** Here is the curriculum breakdown of the Lean Six Sigma Green Belt for Service Industry at QLS Level 5 course: Section 01: Course Overview Section 02: Introduction Section 03: Define Section 04: Measure Section 05: Analyze Section 06: Improve Section 07: Control Section 08: Case Study Section 09: Conclusion Assessment Process of Lean Six Sigma Green Belt course: You have to complete the assignment questions given at the end of the Six Sigma green belt course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for individuals who aspire to become Lean Six Sigma green belt professionals. Requirements No prior background or expertise is required for this Lean Six Sigma Green Belt course. Anyone who is interested in Six Sigma green belt can enrol in this Lean Six Sigma Green Belt course. Career path Completing the Lean Six Sigma Green Belt for Service Industry course opens up a world of exciting career opportunities. Lean Six Sigma Green Belt Lean Six Sigma Black Belt Operations Manager Quality Manager Process Improvement Consultant Project Manager Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Level 5 Diploma in Lean Six Sigma Green Belt for Service Industry - QLS Endorsed
Delivered Online On Demand3 weeks
£105

Youth Work Leadership Training

5.0(1)

By Course Gate

Youth work is a rewarding and challenging career that involves supporting and empowering young people to achieve their goals and overcome their difficulties. If you want to become a youth worker or improve your skills as one, you might want to enrol in this course on youth work and leadership.

Youth Work Leadership Training
Delivered Online On Demand2 hours 29 minutes
£11.99

Middle Manager Management Training Course

5.0(2)

By Training Express

Stepping into middle management is no small feat—sandwiched between strategic direction and daily operations, it demands sharp judgement, clear communication, and just the right balance of confidence and tact. This course is designed to help learners sharpen those essential traits that are often expected but rarely explained. Whether you're managing a small team or navigating more complex reporting lines, you'll find guidance on dealing with competing priorities, boosting team morale, and leading with clarity—even when things are anything but. Through structured lessons and engaging materials, this training equips aspiring or current middle managers with insights into key leadership functions such as team development, performance management, and effective delegation. It’s not about ticking boxes—it’s about understanding what truly makes a good manager tick, and how to do the job well without losing your sense of humour (or your mind). Perfect for those ready to build credibility and influence within their organisation—without needing a suit or a swivel chair. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Middle Manager Management Training Module 01 : Middle Managers and Management An Introduction Module 02 : Corporate Responsibilities of Middle Manager Module 03 : Middle Manager as Leader and Decision Maker Module 04 : Signs of Poor Management Module 05 : Complain Mitigation Module 06 : Grooming, Coaching and Mentoring Middle Managers Learning Outcomes: Grasp fundamental middle management principles. Understand corporate responsibilities and ethics. Develop leadership and decision-making prowess. Identify and rectify signs of poor management. Effectively mitigate complaints and conflicts. Master grooming, coaching, and mentoring strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Middle managers aspiring to enhance their effectiveness. Team leaders seeking to refine their leadership skills. Supervisors looking to align with corporate responsibilities. Professionals aiming to improve complaint handling. Managers interested in mentoring and coaching techniques. Those desiring to elevate their middle management career. Organisations aiming to foster a culture of excellence. Businesses dedicated to staff development and growth. Career path Middle Manager Team Leader Department Supervisor Operations Manager Project Manager Senior Supervisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Middle Manager Management Training Course
Delivered Online On Demand1 hour
£12

Level 2 Youth Work Certificate

4.9(27)

By Apex Learning

Youth Work Certificate Complete Diploma This Level 2 Certificate In Youth Work is suitable for new Youth Work practitioners or those wishing to progress onto the Level 3 Certificate in Youth Work Practice. The course will provide a good foundation in important aspects of Youth Work. The Youth Work course will teach you to work with young people, helping them create a worthwhile future for themselves, helping to keep them on the 'straight and narrow and become confident adults and citizens - it is a rewarding and fulfilling role. If this is a career which interests you, if you want to be part of creating a bright future for young people, then Youth Work is the career for you. What other courses are included with this Youth Work? Course 1: Youth Work Certificate Complete Course 2: Public Health Course 3: Health and Social Care UK 2021 Course 4: Family Support Worker Diploma Course 5: Human Rights Course 6: Level 3- Public Relations Course Course 7: Diploma in Substance Misuse Course 8: Domestic Violence and Abuse Awareness - Level 2 Course 9: Leadership & Management Diploma Course 10: Motivation Skills Course 11: Public Speaking and Presentation Skill Course So, enrol now in this Youth Work Training to advance your career! Youth Work Certificate Complete Diploma Course 1: Youth Work Certificate Complete Diploma Module 1: Introduction Module 2: Understanding Module 3: Ethical Conduct and Principles Module 4: Societal Influence on Youth Module 5: Influence of Media on Youth Module 6: The National Youth Agency (Nya) How will I get my Certificate? After successfully completing the Youth Work course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Youth Work Certificate Complete Diploma Anyone from any background can enrol in this Youth Work bundle. Requirements Youth Work Certificate Complete Diploma This Youth Work course has been designed to be fully compatible with tablets and smartphones. Career path Youth Work Certificate Complete Diploma Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Youth Work Certificate Complete Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 2 Youth Work Certificate
Delivered Online On Demand
£45