Embark on a journey to become a proficient Learning Disability Nurse. This course offers a deep dive into autism, therapeutic approaches, child development, and effective communication. Learn to create impactful care plans and support the well-being of individuals with learning disabilities.
Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Take control of organizational efficiency with our Operations Management Course. Gain the skills to optimize workflows, improve productivity, and achieve strategic goals. Learn critical concepts like process improvement, supply chain management, quality control, and more. This course is perfect for aspiring operations managers, business owners, and anyone seeking to enhance organizational success.
Are you tired of feeling like you're just going through the motions of life? Do you long for a deeper sense of purpose and fulfillment? The Lost Art of Intentional Living: Live a Purpose Driven Life course is here to guide you on a transformative journey towards a more meaningful and fulfilling life. Throughout this 10-lesson course, you'll learn how to embrace intentional living, manage your emotions, become a better decision-maker, and cultivate mindfulness in your everyday life. You'll also discover the importance of sustainability and how to practice a sustainable lifestyle. By the end of this course, you'll have the tools and knowledge to create the life you've always dreamed of living. Learning outcomes: Understand the concept of intentional living and how to apply it to your life Develop emotional intelligence and balance for better decision-making Cultivate mindfulness in your everyday life Understand sustainability and how to practice a sustainable lifestyle Develop actionable steps to create a more purposeful and fulfilling life Course Curriculum: In lesson 1, you'll be introduced to the concept of intentional living and how it can positively impact your life. You'll learn the importance of setting intentions and how to align your actions with your values. In lesson 2, you'll delve deeper into what intentional living means and how to create a vision for your life. Lesson 3 focuses on managing your emotions and finding balance, which is essential for making clear and confident decisions. You'll learn techniques to identify and manage your emotions, cultivate self-awareness, and create a positive mindset. In lesson 4, you'll discover six habits that make you a better decision-maker, including how to analyze and prioritize information effectively. When you feel like you can't do anything right, lesson 5 will guide you on what to do. You'll learn how to reframe negative thinking, practice self-compassion, and use failures as opportunities for growth. In lesson 6, you'll explore how to become more mindful in your everyday life, including mindfulness practices and techniques to cultivate present-moment awareness. Lesson 7 introduces the importance of sustainability and its significance in our lives. You'll learn about the three pillars of sustainability and how to apply sustainable principles to your daily life. In lesson 8, you'll explore practical ways to practice a sustainable lifestyle, including reducing waste, conserving energy, and making ethical choices. Lesson 9 is all about making living the dream life possible today. You'll discover eight actionable ways to create a more purposeful and fulfilling life, including setting goals, creating positive habits, and taking calculated risks. Finally, in lesson 10, you'll reflect on the course material and develop a plan to integrate intentional living into your daily life. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Life Coach (£25,000 - £75,000 per year) Social Media Influencer (£10,000 - £50,000 per year) Sustainability Consultant (£25,000 - £60,000 per year) Mindfulness Coach (£25,000 - £50,000 per year) Personal Development Blogger (£10,000 - £40,000 per year) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development Course and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development Course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Personal Development Course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the course ] ***Personal Development Course*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Personal Development Course This course is suitable for anyone who is dedicated to their professional development. This Personal Development Course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Personal Development Course There are no specific requirements for this Personal Development Course because it does not require any advanced knowledge or skills. Career path Personal Development Course This Level 5 Diploma in Personal Development Course could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included
Dive into the essential pillars of finance with our Accounting, Taxation & Internal Audit Course, designed to build a solid foundation in accounting principles, UK taxation, and internal auditing. Starting from the basics of accounting, including transaction recording, trial balance, and financial statements, this course steadily progresses to more advanced topics such as accruals, fixed assets, and international transfer pricing. Alongside, the taxation modules cover everything from individual tax obligations to corporate taxation, National Insurance, and VAT, providing a clear understanding of the UK tax system and its practical application. The internal audit section rounds off the learning journey by exploring audit procedures, control risks, and reporting, while offering insights into technology’s role in modern auditing. Ideal for anyone aiming to develop a robust financial acumen, this course caters to beginners and those seeking to deepen their knowledge in accounting and taxation fields. The well-structured modules ensure clarity and confidence in handling financial records, tax returns, and audit reports. Whether you are looking to advance your career in finance or enhance your understanding of UK tax laws, this course provides the knowledge required to navigate the complexities of financial management and auditing with professionalism. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Description: Accounting Course Section : 01 Chris Moore : Accounting for Beginners Promo Chris Moore : 01. Introduction Chris Moore : 02. First Transactions Chris Moore : 03. T Accounts introduction Chris Moore : 04. T-Accounts conclusion Chris Moore : 05. Trial Balance Chris Moore : 06. Income Statement Chris Moore : 07. Balance Sheet Section : 02 Chris Moore : 08. Balance Sheet Variations Chris Moore : 09. Accounts in practise Chris Moore : 10. Balance Sheets what are they Chris Moore : 11. Balance Sheet Level 2 Chris Moore : 12. Income Statement Introduction Chris Moore : 13. Are they Expenses, or Assets Chris Moore : 14. Accounting Jargon Section : 03 Chris Moore : 15. Accruals Accounting is Fundemental Chris Moore : 16. Trial Balance 3 days ago More Chris Moore : 17. Fixed Assets and how it is shown in the Income Statement Chris Moore : 18. Stock movements and how this affects the financials Chris Moore : 19. Accounts Receivable Chris Moore : 20. How to calculate the Return on Capital Employed Chris Moore : 21. Transfer Pricing - International Rules Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamental of Income Tax Module 06: Advanced Income Tax Module 07: Payee, Payroll and Wages Module 08: Value Added Tax Module 09: Corporation Tax Module 10: Capital Gain Tax Module 11: Inheritance Tax Module 12: Import and Export Module 13: Double Entry Accounting Module 14: Management Accounting and Financial Analysis Module 15: Career as a Tax Accountant in the UK Internal Audit Internal Audit Module 01: Auditing as a Form of Assurance Module 02: Internal Audit Procedures Module 03: Technology-based Internal Audit Module 04: Internal Control and Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career as an Auditor Learning Outcomes: Analyze financial statements proficiently for strategic decision-making. Apply UK taxation laws accurately in various individual and corporate scenarios. Conduct internal audits effectively adhering to UK standards and regulations. Demonstrate competence in utilizing accounting software and technology. Evaluate and mitigate financial risks through robust internal control mechanisms. Navigate international transfer pricing regulations with confidence. Accreditation All of our courses are fully accredited, including this Accounting, Taxation & Internal Audit Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Accounting. Certification Once you've successfully completed your Accounting, Taxation & Internal Audit Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Accounting, Taxation & Internal Audit Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Accounting, Taxation & Internal Audit Course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Accounting, Taxation & Internal Audit Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Accounting, Taxation & Internal Audit Course is ideal for: Individuals seeking foundational knowledge in accounting and taxation. Professionals aspiring to specialize in internal auditing. Graduates aiming to enter the finance industry. Entrepreneurs managing their own businesses and finances. Requirements Learners do not require any prior qualifications to enrol on this Accounting, Taxation & Internal Audit Course. You just need to have an interest in Accounting, Taxation & Internal Audit Course. Career path After completing this Accounting, Taxation & Internal Audit Course you will have a variety of careers to choose from. The following job sectors of Accounting, Taxation & Internal Audit Course are: Tax Accountant - £30K to £50K/year. Internal Auditor - £35K to £55K/year. Financial Analyst - £25K to £45K/year. Accountant - £22K to £40K/year. Compliance Officer - £28K to £50K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Description: Sales are the process that consists of interpersonal interaction and often done by one-to-one meeting with the clients or networking. Marketing is the process in the business that involves with public relations, advertising, social media, etc. Both can have different functions but both aims one thing, for the business to be profitable. To become an expert in both, you need the specific sales and marketing skills acquired. You could learn these skills through skills course and experience. This could be enhanced through training which this course offers. We are offering you a two-in-one set of skills course without sacrificing the quality of the lessons you will learn. Who is the course for? Marketing professionals or business owners who want to learn more about marketing. Anyone who needs to become an expert in the marketing area. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Diploma in Sales and Marketing Course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing Manager Promotions Specialist Sales Agent Top Executive. Introduction to Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Management Module One - Getting Started 01:00:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Introduction to Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Level 3 Diploma in Marketing- Activities 00:00:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Sales and Marketing 00:30:00 Final Exam Final Exam- Diploma in Sales and Marketing 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Build the financial and accounting skillset needed to rise to an executive level of responsibility and earning power. Financial management is an essential part of any successful business. The Financial Management and Business Accounting Diploma focuses on specialist modules including financial accounting, management accounting, business finance, financial management, strategic management accounting and international financial reporting. If you are looking forward to advancing your career and move toward an organizational leadership position, this Financial Management and Business Accounting Diploma will help you build the skills you'll need to make high-level decisions that impact your organization's current operations and financial future. The course will equip you with the potential to become a senior manager, administrator or executive in business management, accounting and finance, in commercial and public organisations. This course will teach the framework of managing business finances. It can also be the first step to qualification as an accountant. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Financial Management and Business Accounting Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Financial Management and Business Accounting Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Personal Finance Calculations Personal Finance Introduction FREE 00:01:00 Calculating Your Net Worth 00:01:00 Calculating Your Real Hourly Wage 00:02:00 Expenses for Life Energy 00:02:00 Calculating a Monthly Budgeting 00:05:00 Saving for Retirement Paying Off Debt 00:02:00 Build an Emergency Fund 00:02:00 Personal Savings 00:04:00 401K Basics 00:03:00 Asset Allocation 00:04:00 Investment Strategies 00:02:00 Advice on Financial Advisors 00:01:00 3h- Questions About Investing 00:15:00 Building Credit to Buy a Home FICO Score 00:09:00 Starting Credit 00:03:00 Increasing Credit Score 00:02:00 Owning vs. Renting 00:02:00 Types of Mortages 00:03:00 Personal Finance Guides for Beginners Advice to Teenagers 00:04:00 Guide to Buying a Car 00:05:00 Professional Bookkeeper Introduction Professional Bookkeeper FREE 00:09:00 Introduction to Accounting and Business Defining a Business 00:07:00 Ethics in Accounting 00:05:00 Generally Accepted Accounting Principles (GAAP) 00:10:00 The Accounting Equation The Accounting Equation 00:07:00 Transactions 00:11:00 Financial Statements 00:13:00 Analyzing Transactions The Accounting Equation and Transactions 00:16:00 Double-Entry System 00:11:00 Transactions - Journalizing 00:17:00 Journal Entries 00:38:00 Entering Information - Posting Entries Posting Entries 00:10:00 The Trial Balance 00:10:00 Finding Errors Using Horizontal Analysis 00:09:00 Horizontal Trend : Balance Sheet 00:21:00 Horizontal Trend: Income Statement 00:36:00 Adjusting Process The Purpose of the Adjusting Process 00:15:00 Adjusting Entries Adjusting Entries - Prepaid Expenses 00:13:00 Adjusting Entries - Accrued Revenues 00:10:00 Adjusting Entries - Depreciation Expense 00:09:00 Adjustment Summary Adjustment Summary - Review 00:13:00 Vertical Analysis 00:33:00 Preparing a Worksheet Preparing a Worksheet 00:06:00 Financial Statements The Income Statement 00:11:00 Financial Statements - Definitions 00:12:00 Completing the Accounting Cycle Temporary vs. Permanent Accounts 00:19:00 The Accounting Cycle Illustrated Accounting Cycle Illustrated - Steps 1-5 00:11:00 Accounting Cycle Illustrated - Steps 6-10 00:12:00 Fiscal Year Fiscal Year 00:09:00 Spreadsheet Exercise Spreadsheet Exercise - Steps 1-4 00:11:00 Spreadsheet Exercise - Steps 5-7 00:37:00 Assessment Assignment - Financial Management and Business Accounting Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Advance your expertise in child nutrition with our Level 3 Diploma course. Gain comprehensive knowledge and practical skills to promote healthy eating habits and support the nutritional needs of children. Prepare yourself for a rewarding career in childcare, nutrition education, or related fields. Enroll now and make a positive impact on children's health and well-being.
Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader. As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on.. Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00