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Whether you have to chair a meeting, pitch a proposal or speak at a conference you need good communication and presentation skills. Addressing a group of people with assurance and confidence does not come naturally to everyone. Our presentation skills training courses will teach you how to conquer your fears and give a successful and memorable performance. We will tailor the training to your specific needs, from coaching before an important keynote or honing your pitch to improving your negotiation and influencing skills, or learning how to network effectively. A typical course can cover: Recognising the strengths of your own communication style Using the different elements of voice and body language effectively Conquering your nerves and use body language to your advantage Pitching presentations so they meet your audiences’ needs Structuring a presentation so the audience is engaged from start to finish Using visual aids Handling questions All our presentation skills training is bespoke, with options including one-to-one coaching, combined training and coaching programmes and group training courses. All these courses can be delivered virtually, as well as face to face. As many of the skills needed to give a good presentation are shared with media interviews, we frequently combine our presentation skills and media interview skills training. Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

Overview Are you considering investing your time and effort into something that will help launch and elevate your career in the education industry? The Professional Teaching Assistant course will introduce you to the profession that's filled with rewards that outweigh the trials. Through this comprehensive course, you will prepare yourself up for everything you need to become a qualified Teaching Assistant.  During this advanced teaching assistant training course, you will become aware of all the vital knowledge that is required to support learning in schools and academies. The course covers a range of topics, including the crucial role a teaching assistant play within the classroom. Upon successful completion of the course, you will be provided with the knowledge required to carry out a teaching assistant job in the most efficient manner and pursue a career that satisfies you in the long term. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Text/Video lessons Online study materials How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15. Why study this course Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. Who is This course for? This Professional Teaching Assistant course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Professional Teaching Assistant course is for you. Requirements The Professional Teaching Assistant course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.  Course Curriculum Module 01: Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 02: Teaching Methodologies - Part 1 Education - A Group Enterprise 01:00:00 Traits to Develop 01:00:00 Grow the Attention 01:00:00 Learning Good Habits 01:00:00 Importance of Memory 01:00:00 Module 03: Teaching Methodologies - Part 2 Imagination is Important 01:00:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:30:00 Learning Reflexive Activities 01:00:00 Differing Individuals 00:30:00 Module 04: Teaching Methodologies - Part 3 Morality Matters 01:00:00 Different Learning Methods 01:00:00 Different Psychological Exercises 01:00:00 Problems, Situations & Solutions 01:00:00 Measuring the Achievements 01:00:00 Module 05: SEN Teaching Special Educational Needs (SEN) Teacher 00:30:00 Statutory and Regulatory Context for SEN 01:00:00 Principles and Practice of Leadership in Different Contexts 00:45:00 How SEN and Disabilities Affect Pupils' Participation and Learning? 00:45:00 Strategies for Improving the Performance of the Pupils with SEN 00:45:00 Module 06: SENCO Training Whole-school Planning and Organisation 01:00:00 Assessment 00:30:00 Teamwork for SEN: Roles and Functions 01:00:00 Planning for Individual Students with SEN 00:45:00 Teaching and Learning in the Inclusive School 00:45:00 Module 07: Autism Introduction to Autism 00:20:00 Causes and Diagnosis of Autism 00:45:00 Other Conditions Associated with ASD 01:00:00 In-depth Understanding and Dealing with Autistic Behaviour 01:00:00 Socialising and Communication 00:45:00 Choosing Schools 00:45:00 What Should Teachers Do? 00:30:00 Sex Education and Puberty 00:30:00 Interventions: Treatments and Therapies for Autism 00:45:00 Government policies on autism in England 00:30:00 Module 08: ADHD What is ADHD? 00:30:00 Causes of ADHD 00:30:00 Diagnosing ADHD 00:30:00 Treating ADHD 00:30:00 ADHD and Education 00:30:00 Reasonable Adjustments: ADHD 01:00:00 Adults with ADHD 00:30:00 Module 09: Dyslexia What is Dyslexia? 01:00:00 Identifying Dyslexia 00:30:00 Co-occurring Conditions 00:30:00 Diagnosing Dyslexia 00:30:00 Creating Dyslexia Friendly Environment 00:30:00 Solutions for Dyslexia 00:30:00 Mock Exam Mock Exam- Professional Teaching Assistant 00:20:00 Final Exam Final Exam - Professional Teaching Assistant 00:20:00

Overview This comprehensive course on Enterprise Resource Planning will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Enterprise Resource Planning comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Enterprise Resource Planning. It is available to all students, of all academic backgrounds. Requirements Our Enterprise Resource Planning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 42 lectures • 01:55:00 total length •Operations of an Economic Entity: Enterprise Resource Planning: 00:03:00 •The Hierarchical Perspective: 00:02:00 •Enterprise Resource Planning ERP: 00:01:00 •Technology's Role in Business: 00:03:00 •Types of Information Systems: 00:03:00 •Interrelations between Systems: 00:01:00 •Functional IT Systems: 00:01:00 •Enterprise Resource Planning: External Priorities: 00:02:00 •Why ERP?: 00:02:00 •Overall Implementation Requisites for ERP: 00:02:00 •Challenges of ERP Implementation in Business: 00:02:00 •Senior and Project Management: 00:03:00 •Critical Factors for Successful ERP Implementation: 00:07:00 •Implementation Steps: 00:03:00 •ERP: Integration and Supply Chain Support: 00:02:00 •Web Services Integration Options: 00:02:00 •Market Information and Sales Orders: 00:02:00 •Benefits of the Marketing Information System: 00:02:00 •Customer Relationship Management: 00:02:00 •Customer Relationship Management Functions: 00:02:00 •ERP: HR Planning and Utilization: 00:03:00 •What is an HRIS?: 00:05:00 •ERP: Electronic Commerce - Accounting System Interface: 00:04:00 •E-Commerce Supply Chain Management Solutions: 00:04:00 •Problems in ERP and E-Commerce Integration: 00:01:00 •Operational Indicator, KPI's and Metrics: 00:03:00 •What is Metrics?: 00:01:00 •Need for Metrics in Testing and Quality Analysis: 00:01:00 •Metrics Continued: 00:04:00 •What are Quality Metrics?: 00:03:00 •Tips of Selection of Quality Metrics: 00:02:00 •Lead, Spot & Lagged Indicators - Drive, Monitor & Report Indicators: 00:05:00 •Lean Manufacturing and Agility: 00:05:00 •Quantitative vs. Qualitative Indicators and Measurement Scope: 00:02:00 •Measurement and Presentation Tools: 00:02:00 •Mechanisms of Success: 00:03:00 •Monitoring, Evaluation and Reporting: 00:05:00 •Balanced Scorecard Perspectives: 00:04:00 •Strategy Mapping: 00:03:00 •Balanced Scorecards vs. Dashboards: 00:04:00 •Metrics Measurements: IT Systems in ERP: 00:04:00 •Assignment -Operations Management: Enterprise Resource Planning: 00:00:00

Overview This Operations Management: Process Mapping & Supply Chain will unlock your full potential and will show you how to excel in a career in Operations Management: Process Mapping & Supply Chain. So upskill now and reach your full potential. Everything you need to get started in Operations Management: Process Mapping & Supply Chain is available in this course. Learning and progressing are the hallmarks of personal development. This Operations Management: Process Mapping & Supply Chain will quickly teach you the must-have skills needed to start in the relevant industry. In This Operations Management: Process Mapping & Supply Chain Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Operations Management: Process Mapping & Supply Chain skills to help you advance your career. Acquire a comprehensive understanding of various Operations Management: Process Mapping & Supply Chain topics and tips from industry experts. Learn in-demand Operations Management: Process Mapping & Supply Chain skills that are in high demand among UK employers, which will help you to kickstart your career. This Operations Management: Process Mapping & Supply Chain covers everything you must know to stand against the tough competition in the Operations Management: Process Mapping & Supply Chain field.  The future is truly yours to seize with this Operations Management: Process Mapping & Supply Chain. Enrol today and complete the course to achieve a Operations Management: Process Mapping & Supply Chain certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Operations Management: Process Mapping & Supply Chain can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Operations Management: Process Mapping & Supply Chain, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Operations Management: Process Mapping & Supply Chain, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Operations Management: Process Mapping & Supply Chain is suitable for anyone aspiring to start a career in Operations Management: Process Mapping & Supply Chain; even if you are new to this and have no prior knowledge on Operations Management: Process Mapping & Supply Chain, this course is going to be very easy for you to understand.  And if you are already working in the Operations Management: Process Mapping & Supply Chain field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Operations Management: Process Mapping & Supply Chain is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Operations Management: Process Mapping & Supply Chain has no prerequisite.  You don't need any educational qualification or experience to enrol in the Operations Management: Process Mapping & Supply Chain. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Operations Management: Process Mapping & Supply Chain. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Process Management, Process Mapping and Design Introduction to Process Management 00:03:00 Processes 00:02:00 Procedures 00:04:00 Process Mapping and Design 00:05:00 Where Can Process Mapping Be Used? 00:06:00 Types of Processes 00:03:00 Section 02: Procedural Outline/Quality, Communication Management & Process Re-Engineering Procedural Outline and Quality and Standard Operating Procedures 00:02:00 Communication and Information Management 00:02:00 The Cascade 00:04:00 The 'Suck-Up' Model of Communication 00:03:00 Process Re-Engineering 00:04:00 Section 03: Quality and Productivity Management Quality and Productivity Management 00:04:00 Cost of Quality 00:04:00 Origins of TQM 00:04:00 The Plan-Do-Study-Act Cycle 00:02:00 Benchmarking, Employee Empowerment and Team Approach 00:02:00 Use of Quality Tools 00:04:00 Product Design 00:05:00 ISO International Standards 00:04:00 Six Sigma 00:04:00 Section 04: Supply Chain Management Introduction to Supply Chain Management 00:03:00 Challenge to Supply Chain Management - Bullwhip Effect 00:02:00 Lean Operations Systems 00:04:00 Lean for Production and Services 00:04:00 Services and Delivery in Supply Chain 00:03:00 Supplier Performance Matrix 00:02:00 Demand and Volume Projections 00:02:00 Section 05: Supply Chain Management, Continuous Improvement & Technology Inventory & Cycle Optimization -Just in Time (JIT) vs Just in Case 00:05:00 Top Five Techniques to Achieve Inventory Optimization 00:03:00 The Philosophy of JIT 00:04:00 Kanban Production 00:05:00 JIT and Lean Systems within OM 00:06:00 Supply Chain Networks 00:04:00 Continuous Improvement 00:03:00 Getting Started With Kaizen 00:03:00 Technology in Process and Supply Chain Management 00:01:00

Overview Take steps to become a qualified teaching assistant and learn how to support children in every stage of their learning with the Teacher and School Staff Training Course. This teaching assistant course is for beginners who are new to the field, or in training, and wish to strengthen their skills and knowledge. In this training for teaching assistant course, you will learn about the different stages of child development, how to prepare classrooms, assist children who require extra help with tasks and supervise learning activities. You will also be introduced to effective teaching strategies and methodologies to support primary school teachers in classroom management. Lastly, you will get a complete introduction to SEN teaching, to be able to assist children with common learning difficulties such as ADHD and autism. Highlights of Teacher and School Staff Training Course Gain a complete understanding of the development of children and young people Get fundamental training in classroom planning, defining your teaching style & building strong relationships Develop the essential skills to become a fully qualified teaching assistant Explore a wide range of teaching methodologies and classroom strategies Understand the main principles of safeguarding & protecting the welfare of children Familiarise with the principles of SEN/SENCO teaching and explore common learning disorders Understand the role, responsibilities and characteristics of a teaching assistant Gain a full understanding of your career opportunities and career path Teacher and School Staff Training Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion you will qualify for a UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hard Copy Certificate for £15. Why Study This School Staff Training Course? Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. The Teacher and School Staff Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Course Curriculum Module 01: Fundamentals of Teaching Understanding the Development of Children and Young Person 00:35:00 Communication and Professional Relationships with Pupils and Family 00:25:00 Safeguarding the Welfare of Children and Young Person 00:25:00 Module 02: Teaching Methodologies - Part 1 Education - A Group Enterprise 00:20:00 Traits to Develop 00:35:00 Grow the Attention 00:35:00 Learning Good Habits 00:40:00 Importance of Memory 00:30:00 Module 03: Teaching Methodologies - Part 2 Imagination is Important 00:20:00 Breakdown of Thinking Process 00:40:00 Appreciation - An Aesthetic Emotion 00:20:00 Learning Reflexive Activities 00:20:00 Differing Individuals 00:25:00 Module 04: Teaching Methodologies - Part 3 Morality Matters 00:35:00 Different Learning Methods 00:20:00 Different Psychological Exercises 00:35:00 Problems, Situations & Solutions 00:25:00 Measuring the Achievements 00:55:00 Module 05: SEN Teaching Special Educational Needs (SEN) Teacher 00:10:00 Statutory and Regulatory Context for SEN 00:30:00 Principles and Practice of Leadership in Different Contexts 00:20:00 How SEN and Disabilities Affect Pupils' Participation and Learning 00:15:00 Strategies for Improving the Performance of the Pupils with SEN 00:15:00 Module 06: SENCO Training Whole-school Planning and Organisation 00:40:00 Assessment 00:10:00 Teamwork for SEN: Roles and Functions 00:40:00 Planning for Individual Students with SEN 00:15:00 Teaching and Learning in the Inclusive School 00:25:00 Module 07: Autism Introduction to Autism 00:10:00 Causes and Diagnosis of Autism 00:10:00 Other Conditions Associated with ASD 00:30:00 In-depth Understanding and Dealing with Autistic Behaviour 00:35:00 Socialising and Communication 00:15:00 Choosing Schools 00:20:00 What Should Teachers Do? 00:10:00 Sex Education and Puberty 00:15:00 Interventions: Treatments and Therapies for Autism 00:15:00 Government policies on autism in England 00:10:00 Module 08: ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:10:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Module 09: Dyslexia What is Dyslexia? 00:10:00 Identifying Dyslexia 00:05:00 Co-occurring Conditions 00:05:00 Diagnosing Dyslexia 00:05:00 Creating Dyslexia Friendly Environment 00:05:00 Solutions for Dyslexia 00:05:00 Mock Exam Mock Exam - Teacher and School Staff Training Course 00:20:00 Final Exam Final Exam - Teacher and School Staff Training Course 00:20:00

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

This Career Planning and Life Goals Setting course will provide tips on setting life goals and career plans to help you succeed.

Overview Learn about Medical Coding Inpatient Training: DRG-PCS from industry experts and boost your professional skill. This Medical Coding Inpatient Training: DRG-PCS course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Medical Coding Inpatient Training: DRG-PCS. You'll also gain the skills of Medical Coding Inpatient Training: DRG-PCS to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Medical Coding Inpatient Training: DRG-PCS professionals and gain first-hand experience of Medical Coding Inpatient Training: DRG-PCS problem-solving. The Medical Coding Inpatient Training: DRG-PCS is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Medical Coding Inpatient Training: DRG-PCS, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Medical Coding Inpatient Training: DRG-PCS will provide you with the latest information and updates of Medical Coding Inpatient Training: DRG-PCS. It will keep you one step ahead of others and increase your chances of growth. Why buy this Medical Coding Inpatient Training: DRG-PCS? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Medical Coding Inpatient Training: DRG-PCS there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Medical Coding Inpatient Training: DRG-PCS course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Medical Coding Inpatient Training: DRG-PCS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Medical Coding Inpatient Training: DRG-PCS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Medical Coding Inpatient Training: DRG-PCS is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: PCS Introduction What is PCS? 00:08:00 PCS Reasons and Modifications 00:07:00 PCS step by step 00:10:00 Quick UNLEARNING before learning IP DRG 00:03:00 Quick Learning 00:06:00 Unit 02: Section Relates to Type of Procedure Character 1 Section Relates to Type of Procedure 00:10:00 Unit 03: Body System Refers to General Body System Character 2 Body System Refers to General Body System 00:10:00 Unit 04: Root Operation Part-1 Root Operations Introduction 00:06:00 ALTERATION 00:03:00 BYPASS 00:03:00 CHANGE 00:03:00 CONTROL 00:02:00 CREATION 00:02:00 DESTRUCTION 00:02:00 DETACHMENT 00:02:00 DILATION 00:03:00 DIVISION 00:01:00 Unit 05: Root Operation Part-2 DRAINAGE 00:02:00 EXCISION 00:03:00 EXTIRPATION 00:01:00 EXTRACTION 00:02:00 FRAGMENTATION 00:01:00 FUSION 00:03:00 INSERTION 00:02:00 INSPECTION 00:02:00 MAP 00:01:00 OCCLUSION 00:01:00 REATTACHMENT 00:02:00 Unit 06: Root Operation Part-3 RELEASE 00:02:00 REMOVAL 00:01:00 REPAIR 00:00:00 REPLACEMENT 00:00:00 REPOSITION 00:02:00 RESECTION 00:02:00 RESTRICTION 00:01:00 REVISION 00:02:00 SUPPLEMENT 00:02:00 TRANSFER 00:01:00 TRANSPLANTATION 00:03:00 Unit 07: Body Part Character 4 Body Part 00:04:00 Unit 08: Approach Open 00:02:00 Percutaneous 00:02:00 Percutaneous Endoscopic 00:02:00 Via Natural or Artificial Opening 00:01:00 Via Natural or Artificial Opening Endoscopic 00:01:00 Via Natural or Artificial Opening with percutaneous endoscopic assistance 00:02:00 External 00:02:00 Unit 09: Device Character 6 Device 00:04:00 Unit 10: Qualifier Character 7 Qualifier 00:02:00 Unit 11: Other PCS Root Operations Obstetrics 00:04:00 Placement 00:04:00 Measurements and Monitoring 00:02:00 Extracorporeal Assistance and Performance 00:04:00 Extracorporeal Therapies 00:03:00 Osteopathic, Other Procedures & Chiropractic 00:04:00 Unit 12: Conclusion 3T Technique 00:02:00 IP DRG PCS 00:01:00 Assignment Assignment - Medical Coding Inpatient Training: DRG-PCS 00:00:00

An accredited qualification to prepare supervisors and team leaders for a future management role. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. In order for a business to obtain maximum results, it is important that employees are motivated and supported in their job roles. It is the responsibility of the team leader or supervisor to lead their team effectively and present feedback to management. This 3-day programme will guarantee to boost your performance as a team leader and help you make the transition from working in a team to leading a team. We use a combination of theory and practical to help you develop yourself, and a toolkit of resources to use in the workplace. This is an internationally accredited course which not only carries kudos but it ensures you apply the learning back into the workplace for an immediate impact. All of our ILM Programmes are provided in partnership with BCF Group Limited, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 2 Award in Leadership and Team Skills course is split into three main modules, covering the following: Module One Developing Yourself as a Team Leader Learning the various roles, functions and responsibilities of a team leader - depending on workplace Recognising limits of authority and accountability, and how these are defined Developing personal skills and abilities for effective team leading Using reflective learning skills to improve performance Identifying areas of strength and possible improvement Finding ways of obtaining feedback from others Receiving and responding positively to feedback Module Two Workplace Communications Learning stages in the communication process Consideration of the recipient's needs Spotting barriers to communication and how to overcome them Establishing a range of direct communication methods relevant to the team Collating a range of direct communication methods relevant to people outside own area of responsibility. This includes written, telephone, e-mail and face-to-face Recognising the aspects of face-to-face communication, including appearance, impact, body language Realising the importance of succinct and accurate records of one-to-one oral communication Reasons for maintaining records of one-to-one communication (e.g. potential disciplinary or legal issues) Module Three Managing Yourself Setting SMART objectives and using them to prioritise own actions Learning simple time management techniques Developing an awareness of own skills and abilities Giving yourself personal objectives in relation to team objectives Developing flexibility and responding to daily changing circumstances Diagnosing the causes and impacts of stress at work Identifying symptoms of stress in yourself Knowing the implications of stress for workplace and non-work activities/relationships Developing simple stress management techniques Available sources of support Action planning and review techniques Accreditation As with all ILM accredited programmes, participants will need to complete the post-programme activity in order to achieve their full ILM Level 2 Award in Team Leading. This element is designed to show to ILM that you are able to apply what you have learned in the workplace. Who Is It For? This programme is ideal for practising or aspiring team leaders, in any industry sector, who is looking to gain a solid foundation or develop their existing skills as a team leader. This internationally recognised course will give you a solid understanding of what is needed to be a successful team leader, how to delegate, motivate and how to implement these skills in to your work place. What Will I Learn? At the end of the course, successful candidates will: Have a good understanding of the team leader role Apply a range of effective communication skills to overcome barriers Know how to motivate, build confidence and gain the best from their teams Identify, build and encourage effective team behaviours Apply practical skills and knowledge to be transferred to the workplace Gain an internationally recognised qualification What Is Required? There are no formal entry requirements, but participants will normally be either practising or aspiring team leaders, with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information about running this course in-house at your premises, please contact us for more information.

Duration 5 Days 30 CPD hours This course is intended for Built for IT Professionals working with Citrix ADC, with little to no previous ADC experience. Potential students include administrators, engineers, and architects interested in learning how to implement and manage Citrix ADC features using leading practices. Overview Understand the functionalities and capabilities of Citrix ADC How to obtain, install, and manage Citrix ADC licenses Comprehend basic ADC network architecture Understand how SSL is used to secure Citrix ADC Optimize the ADC system for traffic handling and management Build your Citrix ADC knowledge and skills by enrolling in this five-day course. It covers Citrix ADC essentials-- platforms, architecture, licensing and functionality and also focuses on traffic management, including content switching, traffic optimization and global server load balancing (GSLB). You will learn about key ADC capabilities such as high availability, security and performance, and explore SSL offload, load balancing and monitoring. The traffic management curriculum will cover the AppExpert policy engine, the Rewrite and Responder features, and Content Switching. Module 1: Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Module 2: Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists Module 3: ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX Module 4: High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Module 5: Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting Module 6: SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Module 7: Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Module 8: Security Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting Module 9: Advanced Policies Default Policy Overview Default Expression Syntax Policy Bindings AppExpert Additional Features Module 10: Rewrite Responder URL Transformation Rewrite Policies Responder Policies DNS Rewrite and Responder URL Transformation Module 11: Content Switching Content Switching Overview Content Switching Configuration Module 12: Optimization Citrix ADC Optimization Overview HTTP Compression Integrated Caching Front-End Optimization Module 13: Global Server Load Balancing GSLB Overview GSLB Architecture Content-Switching GSLB GSLB MEP and Monitoring Customizing GSLB