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Enhance your communication skills with our comprehensive masterclass. From crafting engaging speeches to delivering impactful presentations, this course provides practical insights and techniques to excel in verbal communication. Enrol now and take your communication skills to the next level!
Product management is at the heart of successful businesses, guiding the journey from idea to market success. This course offers a thorough exploration of the essential concepts behind managing products effectively, equipping learners with the knowledge to navigate product lifecycles, pricing strategies, and market positioning. It covers everything from understanding different product types and classifications to crafting detailed product plans that align with business objectives. Whether you’re new to the field or seeking to deepen your understanding, this course provides valuable insights into the strategic side of product management. Through well-structured modules, participants will explore the stages of new product development, analyse brand and product portfolios, and examine channels management to optimise distribution. The course also delves into marketing basics and financial analysis, enabling a rounded perspective on how products contribute to business growth. Delivered entirely online, this CPD-accredited programme is designed to enhance your expertise without the need for physical attendance, making it an accessible choice for busy professionals looking to refine their product management capabilities. Course Curriculum: Module 01: Introduction to Product Management Module 02: Product Classification Module 03: Developing the Product Plan Module 04: New Product Development Module 05: Levels of a Product and Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product and Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics of Marketing for Products Module 10: Financial Analysis for Product Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Product Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Product Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Product Management - CPD Accredited training.
Capital budgeting and Project Valuation (Building a Replacement and Expansion capital investment valuation Model)
In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service - The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company. What do you learn from the course? You'll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course. What You'll Learn STOP Losing Money Due to Poor or Average Customer Service! $$$ Make MORE Money from Each Customer! $$$ SAVE a Fortune in Advertising Dollars! $$$ Get MORE Referrals! $$$ Solve Problems FAST! Retain Existing Customers! Learn How to Create an Outstanding Customer Service Experience Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! How to Handle Difficult Customers like a PRO! ... and MUCH More!!! Why You Should Choose 'Outstanding Customer Service - The Ultimate Guide' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning the ways of minimizing loss due to average or poor customer service Understanding how to handle difficult customers Learning to create an excellent customer service experience Avoiding the mistakes and errors in customer service Gaining knowledge of handling customers for retention Who Is This Course For? The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course. Requirements Basic / Simple Computer Skills Basic English Career Path With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company. Outstanding Customer Service - The Ultimate Guide! WHY Customer Service Is CRITICAL To Your Business! FREE 00:05:00 Good Isn't Good Enough! FREE 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00
Item Pricing and Sales Negotiation Certification Setting the right estimating can bring about a large group of significant business suggestions. Assessing the valuing for your item isn't just significant according to the perspective of benefits, yet additionally with how it finds a place with your showcasing procedures. Charging a reasonable cost for your item or administration includes assessing insights and understanding the market. A few elements assume a part in choosing the evaluating of your item including rivals' rates, your experience and brand name, esteem discernments and arranged rate, etc. Indeed, numerous private companies influence evaluating to change piece of the overall industry, produce income and contend on the lookout. Evaluating is substantially more than defending the reality; it can help build up your market position and help set up for future business technique. What's Covered in the Course? The seminar on valuing methodology covers the accompanying subjects: The distinction among wheeling and dealing and arrangement and how to utilize the great cop, terrible cop routine effectively during exchanges The benefits of naming the value first and how you can lead the arrangement and fix range boundaries Best valuing methodologies for Kindle and soft cover books How consultants should cost their books in the first place and when they should build the costs Instructions to utilize limits and advancements and the job of significant worth insight in setting cost Instructions to value applications and understanding SEO calculations on internet business locales Value strategies and ideas to expand lifetime worth of your clients The video seminar on estimating technique offers the accompanying advantages You can support your situation during exchanges by understanding your client better You can try not to value botches that may influence your primary concern You will acquire a superior comprehension of the elements that influence valuing system that thusly sway business results You see how to value your items on well known online business locales
You must not miss out on the four Writing Skills courses if you want to thrive in your workplace and stand out from the crowd. Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this Writing Skills course, we have combined four highly valuable courses, namely - Level 5 Proofreading & Copy Editing Level 5 Report Writing Course Level 4 Copywriting Minute Taking Writing Skills - Level 5 Proofreading & Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this Writing Skills course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Writing Skills - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this Writing Skills course, you will become an expert Report Writer. Writing Skills - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this Writing Skills course, you can learn all the basics, tips and tricks of copywriting. Writing Skills - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers. Won't you love to unlock all the contents of this Writing Skills Course? Learning Outcomes By the end of this Writing Skills course, you will be able to - Become an expert in proofreading and copy editing. Write different types of business reports. Write sales copies. Write copies of ads for different mediums, including TV, Website, Email marketing etc. Take minutes of meetings effectively. Why Choose Writing Skills from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Others Writing Skills Course 4 PDF Certificate Free Free Retake Exam 24/7 Live Support Lifetime Access [ Course 01 ] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [ Course 02 ] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [ Course 03 ] Level 4 Copywriting Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: Writing Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing [ Course 04 ] Minute Taking Course Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings Assessment Method After completing each module of Writing Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Writing Skills course is ideal for all. This Writing Skills course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers. Requirements There is no specific requirement to enrol for this Writing Skills course. However, you must have a strong desire to learn new things and apply those in your relevant field. Career path This Writing Skills course will open the door for many positions! Such as - Freelance Writer Copywriter Proofreader Business Executives Executives in TV, Media Communication Executives in different organisations Certificates Certificate of completion Digital certificate - Included
Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Google Analytics Now Whether you have an eCommerce site or an informative site, you want to understand your visitors' behaviour to deliver better results. Business analytics help organisations reduce risks. Helping them make the right decisions based on available data such as customer preferences, trends, and so on can help businesses curtail short and long-term risks. Thus this comprehensive 14-in-1 Google Analytics bundle will help you become an expert and help you and your organisation achieve the goals. Google Analytics allows you to track and understand your customer's behaviour, user experience, online content, device functionality and more. Google Analytics also provides you with the information needed to help you shape your business's success strategy, discovering things you probably never knew about visitors on your site. Also, as the modern world has shifted to a digital era, people are more and more interested in online business and marketing. Thus if you are an expert in Google Analytics, then you'll easily get a job from any part of the world with an average salary of 64,553 per year. What will you learn from this Google Analytics bundle: Learn how to use Google Analytics to run a successful business from scratch How to navigate the Google Analytics interface, reports and set up dashboards and shortcuts How to analyse Basic Audience, Acquisition, and Behavior reports and set up goals and campaign tracking Fundamentals of data analysis (data analyst) including process management, tools for data analysis, various charts Ability to conduct thorough research and turn raw data into presentable information Understand GDS as well as Data Visualisation, Geo-visualisation Root Cause Analysis, fundamentals of RCA including the process as well as required tools to conduct an RCA7 This Bundle Consists of the following Premium courses: Course 01: Complete Google Analytics Course Course 02: Introduction to Data Analysis Course 03: Basic Google Data Studio Course 04: RCA: Root Cause Analysis Course 05: Ultimate PHP & MySQL Web Development Course & OOP Coding Course 06: Marketing Fundamentals Course 07: Strategic Planning and Analysis for Marketing Course 08: Digital Marketing Course 09: Social Media Strategist Training Course 10: Information Management Course 11: GDPR Data Protection Level 5 Course 12: Cyber Security Incident Handling and Incident Response Course 13: Learning Computers and Internet Level 2 Course 14: Decision Making and Critical Thinking Curriculum Course 01: Complete Google Analytics Course Overview Navigation and Admin Creating a New Google Analytics Account Website Account Creation Connecting To WordPress Website Connecting To HTML Site Connect Custom Page and Site Builders Setting Up Annotations Setting Up Intelligence Events Set Up Custom Segments Export Data for Analysis Set Up Custom Reports Set Up Google Integrations Templates Real-Time Reporting Setting Up Goals Third-Party Integrations Audience Menu Overview Interests and Geography Conclusion How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 155 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Google Analytics bundle. Requirements Our Google Analytics course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Google Analytics expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Complete Google Analytics Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Complete Google Analytics Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Overview This Management Level 5 course meticulously delves into understanding the complexities and nuances of modern leadership, catering to those keen on mastering the art of effective management. This course has been curated meticulously to offer insights into various facets of management and leadership. From understanding the fundamental theories that govern administration to honing skills like negotiation and communication, the curriculum is a comprehensive voyage through the disciplines that develop a proficient manager. One would also find a detailed exploration of contemporary issues like corporate responsibility and the nuances of navigating office politics, promising a well-rounded educational experience.In addition to managerial theories and practices, the Management Level 5 course is robustly equipped to impart essential technological skills. With extensive modules on Microsoft Word, Excel, and PowerPoint, learners are primed to excel in the modern digital workspace, harnessing the power of these tools to augment their managerial prowess. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Management Level 5. It is available to all students, of all academic backgrounds. Requirements Our Management Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 23 lectures • 04:37:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:06:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00 •Microsoft Word: 08:06:00 •Microsoft Excel: 03:59:00 •Microsoft PowerPoint: 08:24:00