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Dive deep into the captivating world of telephonic commerce with our course, 'Telesales Executive Training: Excellence in Sales Communication.' In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales. Learning Outcomes Comprehend the fundamental principles and nuances of telesales communication. Develop proficiency in lead generation and employing strategic sales techniques. Perfect the processes of call preparation, staging, response, and closure. Address and navigate challenging call situations with finesse and professionalism. Gauge and enhance sales performance through relevant metrics and performance management tools. Why buy this Telesales Executive Training: Excellence in Sales Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Telesales Executive Training: Excellence in Sales Communication for? Individuals aiming to venture into the telesales sector and hone their telecommunication abilities. Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment. Team leaders in sales desiring to mentor their teams with industry-relevant knowledge. Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise. Any professional keen on mastering telecommunication skills for diverse business applications. Career path Telesales Executive: £18,000 - £30,000 Call Centre Manager: £25,000 - £45,000 Sales Performance Analyst: £23,000 - £37,000 Lead Generation Specialist: £20,000 - £35,000 Telephone Communication Trainer: £24,000 - £40,000 Customer Retention Specialist: £22,000 - £38,000 Prerequisites This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Management Sales Metrics and Performance Management 00:14:00
Overview GDPR Data Protection Level 5 is a comprehensive course covering all General Data Protection Regulation (GDPR) aspects. According to a recent survey, 54% of organisations must fully comply with the GDPR. This means there is a high demand for GDPR professionals, and salaries for these professionals are rising.Enter the GDPR Data Protection Level 5 course. This course will equip learners with a comprehensive understanding of this crucial legislation. The course starts with the rudiments in 'GDPR Basics', setting the tone for more advanced discussions. Delving deeper, 'GDPR Explained' offers nuanced insights into the regulation's framework. 'Lawful Basis for Preparation' elucidates the permissible grounds for processing personal data, while 'Rights and Breaches' underscores individual rights and the ramifications of GDPR breaches. Finally, 'Responsibilities and Obligations' sheds light on the duties of data processors and controllers, ensuring that course participants are primed for success in any GDPR-related role.How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this GDPR Data Protection Level 5. It is available to all students, of all academic backgrounds. Requirements Our GDPR Data Protection Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 5 lectures • 01:51:00 total length •GDPR Basics: 00:19:00 •GDPR Explained: 00:15:00 •Lawful Basis for Preparation: 00:26:00 •Rights and Breaches: 00:25:00 •Responsibilities and Obligations: 00:26:00
Overview This comprehensive course on Higher Technician in Cooking and Gastronomy will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector.This Higher Technician in Cooking and Gastronomy comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Higher Technician in Cooking and Gastronomy. It is available to all students, of all academic backgrounds. Requirements Our Higher Technician in Cooking and Gastronomy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 03:32:00 total length •Module 01: An Introduction to Gastronomy: 00:17:00 •Module 02: Gastronomic Concepts: 00:23:00 •Module 03: Thermal Processing of Food: 00:29:00 •Module 04: Meat Preservation and Processing: 00:36:00 •Module 05: Preservation and Processing of Fish: 00:25:00 •Module 06: Culinary Techniques- Meat Preparation: 00:22:00 •Module 07: Culinary Techniques-Fish Preparation: 00:18:00 •Module 08: Physical, Chemical and Allergenic Hazards: 00:28:00 •Module 09: Reopening and Adapting Your Food Business during COVID-19: 00:14:00
Being ISO 27701 Certified proves your Information Privacy Systems Audit experience, skills and knowledge, and demonstrates you are capable in the assessment of vulnerabilities, Compliance with GDPR and institutional controls within the enterprise. Gain an in-depth understanding of GDPR solutions and how they map to compliance requirements Learn how to perform and lead Privacy Information Management System (PIMS) certification audits to ISO 19011 standards Enhance your existing or learn with new skills in the field of Data Protection Candidates deliver Assurance services to organisations by advising on conformance with PIMS requirements Become a Technical expert on the preparation required for ISO 27701 Certification Understand a Privacy Information Management System (PIMS) and its processes based on ISO/IEC 27701 Identify the relationship between ISO/IEC 27701, ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks Acquire the competences of the auditor's role in planning, leading, and following up on a management system audit in accordance with ISO 19011. Learn how to interpret the requirements of ISO/IEC 27701 in the context of a PIMS audit About This Course ISO 27701 Internal Auditor Certification; Confirms your knowledge and experience Quantifies and markets your expertise Demonstrates that you have gained and maintained the level of knowledge required to meet the dynamic challenges of a modern enterprise Is globally recognized as the mark of excellence for the Information Privacy Audit professional Increases your value to your organization Gives you a competitive advantage over peers when seeking a new role Is administered by the International Examination & Certification Board (IECB), based in Estonia, and fully aligned to the ISO/IEC 17024:2012 standard (Conformity assessment - General requirements for bodies operating certification of persons) Certified Individuals: Are highly qualified, experienced professionals in the field of Data Protection Systems Audit Provide the enterprise with a Certification route for Information Privacy Assurance that is recognized by multinational clients, lending credibility to the enterprise Are excellent indicators of proficiency in control requirements creation and monitoring Demonstrate competence in five domains, including standards and practices; organization and management; processes; integrity, confidentiality and availability; and software development, acquisition and maintenance Demonstrate a commitment to providing the enterprise with trust in and value from your Privacy Compliance Framework Maintain ongoing professional development for successful on -the -job performance The below job practice is organized by domains. Each domain is covered in the course. Domain 1-The Process of Auditing Information Privacy Systems and Solutions Provide audit services in accordance with ISO 19011 audit standards to assist the organization in protecting and controlling information privacy systems. Domain 2 - Governance and Management of Information Privacy Technology Provide assurance that the necessary leadership and organizational structures and processes are in place to achieve objectives and to support the organization's strategy. Domain 3-Information Systems Acquisition, Development and Implementation Provide assurance that the practices for the acquisition, development, testing and implementation of information systems meet the organization's strategies and objectives. Domain 4-Information Systems Operations, Maintenance and Service Management Provide assurance that the processes for information systems operations, maintenance and service management meet the organization's strategies and objectives. Domain 5-Protection of Personally Identifiable Information (PII) Assets Provide assurance that the organization's policies, standards, procedures and controls ensure the confidentiality, integrity and availability of PII. Prerequisites A thorough understanding of current Data Protection legislation, Information Security & Risk Management knowledge as well as ISO 19011 Auditing Standards is required to successfully pass the examination. What's Included? Teas, Coffees, refreshments and a full Lunch* Course Slides Study Guide Exam Fees * For Classroom based Courses only Accreditation Who Should Attend? Auditors seeking to perform and lead Privacy Information Management System (PIMS) certification audits Managers or consultants seeking to master a PIMS audit process Individuals responsible for maintaining conformance with PIMS requirements Technical experts seeking to prepare for a PIMS audit Expert advisors in the protection of Personally Identifiable Information (PII) Assessment Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 3 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras. The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and train for free. Provided by This course is Accredited by NACS and Administered by the IECB
Course Overview: With a booming 3.5% annual growth in the global desserts and confections market, the taste for artisan pastries and desserts is more than a passing trend. The "Artisan Pastry and Desserts" course introduces learners to the world of delightful treats and imbues them with the expertise to turn any recipe into an art form. Spanning diverse recipes from classic Chocolate Brownies to exquisitely European Stroopwafels, this course is essential for anyone looking to elevate their baking finesse. Furthermore, with modules dedicated to creating Doughnuts, Stroopwafels, Cinnamon Rolls, and Tarte Tatin, the course promises to transform enthusiasts into proficient pastry and dessert preparation artisans. Concluding with a valuable E-Book on "Artisan Pastry and Desserts", this course is a confluence of knowledge and expertise curated to foster excellence and innovation in the culinary arts. Elevate your baking skills and step into a world where pastries aren't just food but an art. Join today's "Artisan Pastry & Desserts" course and transform your culinary journey! Key Features of the Course: CPD certificate upon completion. 24/7 Learning Assistance to guide you through any challenges. Engaging and detailed learning materials E-Book: Artisan Pastry Desserts. Who is This Course For? Bakers, dessert enthusiasts, culinary students, and home cooks aim to deepen their pastry and dessert-making knowledge. Learning Outcome After completing this Artisan Pastry & Desserts course, you will: Master the art of making perfect Chocolate Brownies, from melting chocolate to concluding the bake. Dive into the intricacies of crafting Apple Tarts, Stroopwafels, Doughnuts, Cinnamon Rolls, and Tarte Tatin. Understand the techniques of dough preparation, from mixing to shaping. Learn the secrets behind perfect toppings, purées, syrups, and icings. Discover the nuances of Pâte Sablée and Puff Pastry Dough. Become proficient in making delectable syrups, beverages, and caramels. Complete the course with a comprehensive understanding of artisan pastry-making techniques. Access a specialised E-Book on Artisan Pastry & Desserts for an immersive learning experience. Why Enrol in This Course: Being one of the top-reviewed and recently updated courses in the pastry realm, the "Artisan Pastry & Desserts" course stands out. Enrolling, learners will acquire skills currently trending in the gourmet world, making them highly sought-after in the culinary market. Requirements: Basic knowledge of baking tools and techniques is recommended but not mandatory. Career Path: After mastering "Artisan Pastry & Desserts", one can explore: Pastry Chef - Avg. UK salary: £23,000 Dessert Menu Consultant - Avg. UK salary: £28,000 Baker - Avg. UK salary: £20,000 Pâtisserie Owner - Avg. UK salary: £30,000 Recipe Developer - Avg. UK salary: £27,000 Pastry Instructor - Avg. UK salary: £25,000 Dessert Caterer - Avg. UK salary: £24,000 Certification: Course Curriculum 9 sections • 47 lectures • 01:15:00 total length •Welcome to the Artisan Pastry & Desserts Course: 00:02:00 •Make Your Sourdough Starter: 00:02:00 •Chocolate Brownies Recipe Introduction & Ingredients: 00:01:00 •Melting your Chocolate & Butter Mixture: 00:02:00 •Chocolate Batter Mix: 00:02:00 •Bake your Brownies!: 00:01:00 •Chocolate Brownie Conclusion: 00:01:00 •Apple Tart Recipe Introduction & Ingredients: 00:02:00 •Pâte Sablée Dough Mix: 00:02:00 •Bake Your Pâte Sablée: 00:02:00 •Peeling & Cutting your Apples: 00:02:00 •Creating your Purée: 00:01:00 •Preparing your Apple Slices: 00:02:00 •Tart Assembly: 00:01:00 •Apple Tart Conclusion: 00:01:00 •Doughnuts Recipe Introduction & Ingredients: 00:01:00 •Doughnut Dough Mix: 00:01:00 •Stretch & Folds: 00:02:00 •Dough Preparation: 00:02:00 •Fry Your Doughnuts: 00:02:00 •Prepare Your Toppings: 00:02:00 •Artisan Doughnut Conclusion: 00:01:00 •Stroopwafels Recipe Introduction & Ingredients: 00:01:00 •Stroopwafel Dough Mix: 00:01:00 •Stretch & Folds: 00:01:00 •Shape Your Waffles: 00:03:00 •Cooking Your Waffles: 00:01:00 •Let's Make Syrup!: 00:02:00 •Stroopwafel assembly & Conclusion: 00:02:00 •Cinnamon Rolls Recipe Introduction & Ingredients: 00:01:00 •Cinnamon Rolls Dough Mix: 00:02:00 •Stretch & folds: 00:02:00 •Cinnamon Roll Dough Preparation: 00:03:00 •Prepare Your Icing: 00:01:00 •Bake Your Cinnamon Rolls Conclusion: 00:01:00 •Tarte Tatin Recipe Introduction & Ingredients: 00:02:00 •Puff Pastry Dough Mix: 00:01:00 •Stretch & Folds dss: 00:01:00 •Shape Your Dough: 00:02:00 •Create a Beurrage: 00:02:00 •Dough & Butter Folds: 00:04:00 •Peeling & Cutting your Apples: 00:02:00 •Let's Make Caramel!: 00:01:00 •Bake Your Tarte: 00:02:00 •Tarte Tatin Conclusion: 00:01:00 •The Final Lesson: 00:01:00 •E-Book: Artisan Pastry & Desserts: 00:00:00
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