Name: Diploma in Sales and Strategic Marketing Certificate
Price: 10.99 GBP
Availability: InStock

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			<p><span>English is the world's first global language and has become essential for people who wish to travel and enjoy English language culture.</span></p>
<p><span>This Complete English Course - Beginner Level is designed to introduce you to the English language in an effective and motivating way. This course will provide the most important learning points for beginning level English learners. If you've never studied English before, or need to brush up on the basics, this course will help you improve your speaking, listening, reading and writing. Through this course you will be able to hold a conversation in English. Learn to acquire basic and some intermediate English skills.</span></p>
<p><span>Upon completion of the course, the goal is that participants can conduct everyday actions, such as introducing themselves, shop and perform other basic skills in English. This course will help you learn basic English and build your confidence to begin to have conversations in English.</span></p>
<h3><strong>What Will I Learn?</strong></h3>
<ul>
<li><span>Hold a conversation in English.</span></li>
<li>Learn the basics and some intermediate of English grammar.</li>
<li>Acquire basic and some intermediate English skills.</li>
</ul>
<h3><strong>Requirements</strong></h3>
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<ul>
<li>You should be able to use a PC at a beginner level.</li>
<li>No previous English knowledge is required.</li>
<li>Videos are in English with captions.</li>
<li>Native Teacher</li>
<li>Free Demo Lessons</li>
</ul>
<h3><strong>Who is the target audience?</strong></h3>
<ul>
<li>Anyone who wants to learn English fast and easy.</li>
<li>This course is designed for beginners. We start with the absolute basics.</li>
<li>If you are nearly intermediate you can improve your English with this course.</li>
</ul>
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					<td colspan="4">Learn English: English Course for Beginners (A1, A2, A2+)</td>
				</tr>
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					<td><i></i></td>
					<td>Learn English- Find out all about this course in less than two minutes</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn English - Greetings. Introductions and Alphabet. Spelling Skills</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn English - Greetings. Introductions and Alphabet. Spelling Skill (ii)</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn English - Numbers. Cardinal &amp; Ordinal numbers</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Numbers. Decimal points, Percentages &amp; Fractions. Money &amp; more</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Numbers. Decimal points, Percentages &amp; Fractions. Money &amp; more (ii)</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
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					<td colspan="4">Names</td>
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					<td><i></i></td>
					<td>Learn English - Name &amp; Personal Information</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Learn English - This, that, here, there. Animals</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Present of the verb 'to be'</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Action Verbs</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Adjectives. Comparative and Superlative Adjectives.</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Learn English - Basic prepositions use. Prepositions</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td><i></i></td>
					<td>Learn English - There is, There are. Nouns</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Some, any, much, many</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Question Words</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td colspan="4">Verbs</td>
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					<td><i></i></td>
					<td>Learn English - Irregular Verbs</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Adverbs.</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Adverbs of Frequency</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td><i></i></td>
					<td>Subject Pronouns. Possessive Adjectives. Object Pronouns. Possess</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Jobs.</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Telling the Time.</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Telling the Time. (II)</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td>Learn English - Time expressions.</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td>Learn English - Everyday Objects</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td>Learn English - House and rooms</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td>Learn English - Future simple</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td>Learn English - Emotions</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Tense</td>
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					<td>Learn English - Perfect Continuous Tense</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td>Learn English - Perfect Tense</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td>Learn English - Parts of human body</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Perfect Continuous Tense</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Friends and family</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Learn English - Gerunds</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Learn English - Town, city, countryside</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Learn English - Active Voice and Passive Voice</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Learn English - Mood of the sentence</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Conjunctions and Conjunctive Adverbs</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Learn English - Auxiliary Verbs</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Learn English - Grammar essentials</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Dictation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dictation 1</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dictation 2</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dictation 3</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td><i></i></td>
					<td>Dictation 4</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td><i></i></td>
					<td>Dictation 6</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td colspan="4">Course Certification</td>
				</tr>
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iStudy UK

English as a Foreign Language (EFL)

English Language Teaching

English Speaking

English Vocabulary

Teaching English

General English

Complete English Course - Beginner Level

General Admission

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                <b>Quality Guarantee:</b>
                <p>Promising training excellence, satisfaction gurantee</p>
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                <p>Accredited by </p>
                <p>CPD UK &amp; Quality License Scheme </p>
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                <p>Tutor Support </p>
                <p>Unlimited support via email, till you complete the course</p>
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                <b>Recognised Certification:</b>
                <p>Accepted by thousands of professional bodies</p>
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                </div>
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                <p>Start Anytime </p>
                <p>With 1 year access to the course materials</p>
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                <p>Online Learning </p>
                <p>Learn from anywhere, whenever you want  </p>
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        </div>
    </div>
    
<div>
<p>With this transformative course, you will progress from a beginner to an intermediate level, confidently engaging in conversations in the Spanish Language. With the help of experienced instructors, you will practise more complex sentence structures and improve your Spanish fluency.</p>
<h2>This course at a glance</h2>
<ul>
<li>Accredited by CPD UK</li>
<li>Gain a useful repertoire of Spanish phrases and vocabulary that will  improve your conversational ability</li>
<li>Understand fundamentals of Spanish such as reading comprehension, writing, listening comprehension and speaking</li>
<li>Learn how to use pronouns, prepositions, and conjunctions in Spanish</li>
<li>Learn how to speak on new topics like time, seasons, cities, and languages'</li>
<li>Gain more knowledge about Spanish and Hispanic culture</li>
<li>Understand what sets the Spanish language apart from other languages, what its main traits are, and how the Spanish</li>
<li>alphabet works</li>
<li>Able to produce and speak thousands of perfectly constructed phrases</li>
<li>Know how to handle basic structures of Spanish with ease and confidence</li>
<li>Learn how to be polite in Spanish, how to pronounce words such as the double L and knowledge about nouns, adverbs, adjectives</li>
</ul>
</div>
<h2>Why Spanish Language Course Masterclass right for you?</h2>
<p>This is a complete online Spanish course that will teach you the advanced levels of the Spanish language and update you with level 1 basic conversation in Spanish on topics like work, food, and preferences. The comprehensive online course will guide you in describing people and things, introducing yourself, talking about life and asking questions about other people as part of level 2.</p>
<p>By the end of the course, you will have a basic understanding of the first few words of the Spanish language, adjectives used in the sentences, reverse translations, recap translations, and reverse recap translations, and much more.</p>
<p></p>
<h2>Spanish Language Course Masterclass Details</h2>
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            Accredited by             
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<p>
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<p>            </p></div>
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            Course Curriculum            
        </h3>
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                <p></p>
<h4>Spanish Language for Beginner</h4>
<ul>
<li>Lesson 1</li>
<li>Lesson 2</li>
<li>Lesson 3</li>
<li>Lesson 4</li>
<li>Lesson 5</li>
<li>Lesson 6</li>
<li>Lesson 7</li>
<li>Lesson 8</li>
<li>Lesson 9</li>
</ul>
<h4>Spanish Language For Intermediate Level</h4>
<ul>
<li>Lesson 10</li>
<li>Lesson 11</li>
<li>Lesson 12</li>
<li>Lesson 13</li>
<li>Lesson 14</li>
<li>Lesson 15</li>
<li>Lesson 16</li>
<li>Lesson 17</li>
<li>Lesson 18</li>
</ul>
<p>            </p></div>
        </div>
    </div>
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        <h3 id="small-panelsStayOpen-heading653bb06433dc4">
            
            Who should take this course?            
        </h3>
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                <p></p>
<p>This complete online Spanish course is designed for those who want to take their career to the next level or anyone who wants to gain knowledge about Spanish language words, alphabets, nouns, adjectives, and expand vocabulary.</p>
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            Entry Requirements            
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                <p></p>
<ul>
<li>There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.</li>
<li>However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.</li>
</ul>
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            Assessment Method            
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                <p></p>
<p>This Spanish language course masterclass - beginner to intermediate assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.</p>
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            Certification            
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                <p></p>
<h4>Certificate of Achievement from Lead Academy</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.
            </p></div>
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	<p></p><h2><b>FAQs</b></h2>

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										Is CPD a recognised qualification in the UK?									
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										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
									</div>
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										Are QLS courses recognised?									
								</h3>
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										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
									</div>
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										When will I receive my certificate?									
								</h3>
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										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. </p>
									</div>
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										Can I pay by invoice?									
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. </p>
									</div>
								</div>
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										Can I pay via instalment?									
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										<p>Yes, you can pay via instalments at checkout. </p>
									</div>
								</div>
							</div>
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										How to take online classes from home?									
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									<div>
										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
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										Does age matter in online learning?									
								</h3>
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										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. </p>
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										When I will get the login details for my course?									
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										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org </p>
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Lead Academy

Spanish Language Course Masterclass - Beginner to Intermediate

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Getting a Promotion: Strategies for Career Advancement. In this course, you&#39;ll learn:</span></b></p><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(236, 236, 236);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">1. Promotable Behavior</span></strong></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the key behaviors and traits that make an employee promotable in today&#39;s competitive work environment.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to demonstrate initiative, reliability, professionalism, and other essential qualities that catch the attention of decision-makers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore case studies and real-life examples to illustrate successful promotable behavior in various industries and career paths.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">2. Effective Communication</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Master the art of clear, concise, and persuasive communication to convey your ideas, accomplishments, and aspirations effectively.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop active listening skills to better understand colleagues, managers, and stakeholders, fostering stronger professional relationships.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Practice techniques for delivering impactful presentations, participating in meetings, and engaging in productive conversations that leave a lasting impression.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">3. Resilience and Flexibility</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Cultivate resilience in the face of challenges, setbacks, and uncertainty, fostering a positive and adaptable mindset.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn strategies to manage stress, overcome obstacles, and maintain productivity during periods of change or adversity.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the importance of flexibility in navigating evolving work environments, embracing new responsibilities, and seizing opportunities for growth.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">4. Leveraging the SCARF Model for Recognition</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the SCARF model (Status, Certainty, Autonomy, Relatedness, Fairness) and its application in promoting recognition and motivation in the workplace.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identify ways to enhance your colleagues&#39; sense of status, autonomy, and relatedness to foster a supportive and inclusive work culture.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop strategies for providing meaningful recognition to peers and team members, strengthening morale and engagement.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">5. Asking for a Promotion</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to prepare a compelling case for a promotion, highlighting your achievements, skills, and contributions to the organization.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of timing, preparation, and confidence when initiating discussions about career advancement with your manager.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Receive guidance on navigating potential obstacles or objections and negotiating terms effectively to secure a promotion aligned with your career goals.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">6. Developing Your Career Strategy</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Assess your strengths, interests, and long-term career aspirations to develop a personalized career advancement plan.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore various career paths, opportunities for growth, and professional development resources available within your organization and industry.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Create actionable steps and milestones to progress towards your career goals, continuously adapting your strategy to changing circumstances and priorities.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">7. Personal Growth and Development</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Prioritize self-reflection, continuous learning, and personal development as essential components of career advancement.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identify areas for improvement and growth, seeking feedback and opportunities for skill development and enhancement.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Cultivate habits of lifelong learning, resilience, and adaptability to thrive in a dynamic and competitive professional landscape.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">8. Developing Leadership Skills</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain insight into the core principles of effective leadership and management, regardless of your current position or title.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore different leadership styles, techniques for motivating and inspiring others, and strategies for building high-performing teams.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop your leadership presence, communication skills, and emotional intelligence to lead with confidence and influence positive change within your organization.</li></ul>

John Academy

Leadership Skills

Professional Development

Unlock your potential and pave the path to success with our comprehensive course on 'Getting a Promotion: Strategies for Career Advancement.' Master promotable behaviors, effective communication, resilience, and leadership skills. Learn to leverage the SCARF model for recognition and confidently ask for that promotion. Develop a personalized career strategy and foster personal growth. Elevate your professional journey today!

Getting a Promotion: Strategies for Career Advancement

<p><strong>This Life Coaching Level 2 &amp; 3 course is designed to provide Life Coaches and anyone who is interested to know about life coaching with all the knowledge and skills to pursue their career in life coaching sector.</strong></p><p>This comprehensive life coaching course will teach you everything you need to know to become a successful life coach. You will learn about the history of life coaching, the different approaches to life coaching, how to set goals, how to listen effectively, and how to empower your clients.</p><p><strong>Key Skills You Will Learn<br /></strong></p><p>By the end of this life coaching course, you will be able to:</p><ul><li>Understand the principles and practices of life coaching</li><li>Develop the skills and knowledge to effectively coach others</li><li>Set goals and track your progress</li><li>Listen effectively to your clients</li><li>Empower your clients to achieve their goals</li></ul><p>This life coaching course is perfect for anyone who wants to help others achieve their full potential. Whether you are a career coach, a business coach, or a personal coach, this life coaching course will give you the skills and knowledge you need to be successful.</p><p><strong>Key Features</strong></p><p>This life coaching course includes the following exclusive offers:</p><ul><li>CPD Accredited life coaching training</li><li>Free Instant e-certificate</li><li>Fully online, interactive life coaching course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Additional Free Courses <br /></strong></p><p>This life coaching course comes with the following additional fee gifts<strong> (Limited time offer)</strong></p><ul><li><strong>Course 01:</strong> Personal Development Skills</li><li><strong>Course 02:</strong> Leadership</li><li><strong>Course 03:</strong> Problem Solving Skills</li><li><strong>Course 04: </strong>Life Coaching and Counselling</li></ul><p>This life coaching course will first start by an in-depth introduction to life coaching like the assumptions, theories, approaches, processes, monitoring, evaluating, goal setting, challenges, controversial and the limitations of life coaching. This module ensures there is nothing left behind about life coaching.</p><p>Then we have modules which will lay out the history of life coaching in a nutshell, the three kinds of listening <strong>(listening to, listening for and listening with)</strong>, the six types of conversations and the several skills of empowering.</p><p><strong>Course Curriculum</strong></p><p><strong>Life Coaching Level 2<br /></strong></p><ul><li><strong>Module 01: </strong>Introduction To Life Coaching</li><li><strong>Module 02: </strong>History Of Life Coaching</li><li><strong>Module 03</strong>: Listening As A Coach</li><li><strong>Module 04: </strong>The Language Of Coaching (Part-1,2,3)</li><li><strong>Module 05: </strong>Coaching As A Developmental Change Process</li><li><strong>Module 06:</strong> Empowering The Client</li><li><strong>Module 07: </strong>Ethics In Coaching</li><li><strong>Module 08: </strong>Becoming An Effective Leader And Coach</li></ul><p><strong>Life Coaching Level 3</strong></p><ul><li><strong>Module 01:</strong> Life Coaching: The Purpose and Fundamentals</li><li><strong>Module 02: </strong>Develop Your Self-Awareness</li><li><strong>Module 03:</strong> The Development of Core Beliefs and Managing Fears</li><li><strong>Module 04: </strong>Life Coaching Types and Key Attributes of a Life Coach</li><li><strong>Module 05: </strong>Understanding Emotional Intelligence</li><li><strong>Module 06:</strong> Body Language and Communication Techniques</li><li><strong>Module 07:</strong> A Structure for Client Work and Goal Setting</li><li><strong>Module 08:</strong> Basic Principles for Business Development and Growth</li><li><strong>Module 09: </strong>The Ethical Coach: Protect Yourself and Your Clients</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Learn fundamental of life coaching including <strong>processes, approaches, theories, assumptions and challenges</strong></li><li>Know in detail about the history of life coaching, who came up with it and how it <strong>changed the life of people</strong></li><li>Learn the three kinds of listening and how these listening can help you in sessions</li><li>Learn all there is about the language of coaching</li><li>Get skills of conversational skills</li><li>Deepen their knowledge on life coaching ethics</li><li>Become an effective coach and an effective leader</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including this life coaching course<strong>, </strong>are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your life coaching course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p><strong>Assessment</strong></p><p>At the end of the Life Coaching Level 2 &amp; 3 course, there will be an online assessment, which you will need to pass to complete the course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This life coaching course is designed for anyone who wants to know about life coaching or improve their own life. It is a good fit for people who are passionate about helping others, empathetic and understanding, good communicators, self-aware, and professional. This life coaching course can teach you the skills and knowledge you need to be a successful life coach, or it can help you to improve your own life by teaching you how to set goals, overcome challenges, and live a more fulfilling life.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This life coaching course will lead you to many different career opportunities, here are few prospects:</p><ul><li>Mindset Coach</li><li>Human Performance Coach</li><li>Life Strategist</li><li>Empowerment Coach</li><li>Success Coach</li><li>Achievements Facilitator</li><li>Performance Coach</li><li>Personal Mentor</li><li>Motivational Coach</li></ul>
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Training Express

Life Coaching Diploma Level 2 & 3 - CPD Accredited Certification Course

<p>If you ask anyone, 'How to be funny?' You'll most definitely get some interesting, but not all that helpful, answers. Things such as 'Listen carefully,' 'Appreciate irony,' and 'Be surprising.'</p><p>I'm sure those funny tips are all true, but HOW EXACTLY DO YOU USE THEM??</p><p>Well, in this course, you will find out how world-famous comedians make people laugh. The techniques they use, the steps they follow and the process of creating comedy.</p><p>Ooh, and it doesn't end there; inside the course, you will also find actionable and easy-to-use-by-anyone ways to be funny.</p><p>So no more awkward silence in conversations. Learn how to make people laugh..but only the good kind of laugh, not the awkward kind (I know you know what I'm talking about).</p><p>Being funny matters. I'm sure you don't need me to tell you that.</p><p>Whether you want to create your own standup comedy routine or work on your sense of humour to become a better public speaker, I'm sure you'll find something that tickles your fancy in this course.</p><p>Get started now.</p><p><strong>Here are a few things you'll learn from this course:</strong></p><ul><li>How to come up with jokes about anything</li><li>How to come up with punchlines</li><li>How to be witty</li><li>Physical comedy</li><li>What to Do When Your Jokes Don't Work</li><li>How to tell a joke</li></ul><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the Standup Comedy, Humorous Public Speaking, &amp; Becoming Funnier course:</p><p><strong>Section 01: Introduction</strong></p><ul><li>Stand-up Comedy Course</li><li>Introduction</li></ul><p><strong>Section 02: Creating Comedy</strong></p><ul><li>The Structure of Jokes. Active Joke Writing: Coming Up with Jokes about Anything</li><li>Tagging: Coming Up with Punchlines</li><li>Passive Joke Writing: How to Come Up with Jokes without Trying</li><li>Improving Jokes: Getting Bigger Laughs Improving Jokes</li><li>Jerry Seinfeld Interview: How to Write a Joke | The New York Times</li><li>Casually Explained: How to Make Something Funny</li><li>Joe Rogan on Writing Jokes</li></ul><p><strong>Section 03: Humor Tricks of The Trade</strong></p><ul><li>Self-Depreciation: Jokes That almost Always Work</li><li>Humour Tricks of The Trade</li><li>Ricky Gervais: The Principles of Comedy</li><li>Conan O'Brien: How to Be Witty</li></ul><p><strong>Section 04: How to Come Up with A Character Act</strong></p><ul><li>How to Come Up with A Character Act</li><li>Mr Bean's Physical Comedy</li><li>Laughing Matters | Rowan Atkinson on How to Slapstick or Physical Comedy</li></ul><p><strong>Section 05: Developing A Routine</strong></p><ul><li>Developing A Routine</li><li>Practising Comedy Effectively</li><li>How Louis Ck Tells a Joke</li></ul><p><strong>Section 06: Getting the Most Out of Your Performance</strong></p><ul><li>Getting The Most Out of Your Performance</li><li>Bombing: What to Do When Your Jokes Don't Work</li><li>Zach Galifianakis on Bombing Onstage</li><li>How To Host a Show or Be A Master Of Ceremony</li><li>Kevin Hart's 3 Secrets To Hilarious Storytelling</li></ul><p><strong>Section 07: Conclusion and Bonus Material</strong></p><ul><li>Conclusion</li><li>Talking Funny Interview: Jerry Seinfeld, Ricky Gervais, Chris Rock, Louis Ck</li></ul><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Standup Comedy, Humorous Public Speaking, &amp; Becoming Funnier course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring comedians</li><li>Someone who wants to improve their sense of humour</li><li>People who want to become good public speakers</li><li>Someone who wants to learn how to make people laugh</li><li>People who want to get rid of social anxiety</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Standup Comedy, Humorous Public Speaking, &amp; Becoming Funnier course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>A sense of humour can help you achieve so much in life. If you can make people laugh, they'll remember you.</p><p>Here are a few career options available for funny people:</p><ul><li>Standup comedian</li><li>Motivational Speaker</li><li>Social media influencer</li></ul>
                        </div>

One Education

Standup Comedy, Humorous Public Speaking, & Becoming Funnier Course

Course Gate

BSL Sign Language

Deaf Awareness

BSL Interpreting

Accredited British Sign Language

British Sign Language (BSL)

Enhance your British Sign Language skills with our interactive BSL Level 2 course. Perfect for advancing from basic BSL, this course covers advanced grammar, vocabulary, and effective signing techniques. Led by a 20-year experienced instructor, you'll gain confidence in everyday conversations and emotional signs, preparing you for fluent communication with the deaf community. Enrol now and elevate your BSL proficiency!

BSL Level 2

<section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(13, 13, 13); text-align: justify; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(13, 13, 13); text-align: justify;">In "British Sign Language (BSL) Level 1 &amp; 2," you&#39;ll immerse yourself in the rich world of BSL, covering fundamental aspects essential for effective communication. Through structured modules, you&#39;ll progress from mastering basic greetings and vocabulary to expressing complex ideas and narratives. Each module focuses on practical scenarios, ensuring a holistic learning experience that prepares you for real-life interactions within the deaf community.</p><p style="color: rgb(13, 13, 13); text-align: justify; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13); text-align: justify;">Module 01 introduces foundational concepts like fingerspelling and everyday vocabulary, laying the groundwork for your British Sign Language (BSL) journey. You&#39;ll learn common names and essential phrases for basic communication. As you progress to Module 02, you&#39;ll delve deeper into conversational skills, mastering greetings, questions, and expressions necessary for engaging in meaningful dialogues. By Module 03, you&#39;ll expand your repertoire to describe people, convey personal information, and discuss family dynamics and pets.</p><p style="color: rgb(13, 13, 13); text-align: justify; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13); text-align: justify;">Continuing through subsequent modules, you&#39;ll explore a range of topics including weather, transportation, colors, and everyday activities. Each module is meticulously crafted to build upon previous knowledge, reinforcing key concepts and enhancing your fluency in British Sign Language. By the end of the course, you&#39;ll have acquired a comprehensive skill set in British Sign Language (BSL), empowering you to communicate confidently and inclusively in various contexts.</p>
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<li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Master basic greetings and vocabulary in British Sign Language (BSL), enhancing your ability to communicate effectively.</li><li fr-original-style="" style="box-sizing: border-box;">Communicate confidently in everyday situations, utilizing BSL as a primary means of interaction.</li><li fr-original-style="" style="box-sizing: border-box;">Describe people, animals, and objects using British Sign Language (BSL) fluently, fostering inclusive communication.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss various topics such as weather, transportation, and hobbies in BSL, broadening your linguistic proficiency.</li><li fr-original-style="" style="box-sizing: border-box;">Understand British Sign Language (BSL) grammar and sentence structure proficiently, ensuring clear and coherent communication.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in dialogues covering a wide range of topics using British Sign Language (BSL), showcasing your versatile language skills.</li><li fr-original-style="" style="box-sizing: border-box;">Develop fluency in expressing opinions and preferences in British Sign Language (BSL), enabling nuanced expression.</li><li fr-original-style="" style="box-sizing: border-box;">Gain cultural awareness and sensitivity in British Sign Language (BSL) communication, facilitating respectful interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Apply British Sign Language (BSL) skills confidently in real-life scenarios, contributing to accessible and inclusive environments.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare for further levels of proficiency in British Sign Language (BSL), laying the foundation for continued linguistic growth.</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section><section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
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</section><section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
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<h2 fr-original-style="" style="box-sizing: border-box;"> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why should I take this course?</strong></h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Acquire essential communication skills in British Sign Language (BSL), opening doors to inclusive interactions.</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Foster connections within the deaf community, utilizing British Sign Language (BSL) as a bridge for communication.</li><li fr-original-style="" style="box-sizing: border-box;">Enhance inclusivity and accessibility in conversations through the use of BSL.</li><li fr-original-style="" style="box-sizing: border-box;">Expand career opportunities in deaf education or advocacy by mastering British Sign Language (BSL).</li><li fr-original-style="" style="box-sizing: border-box;">Cultivate empathy and understanding of deaf culture through immersion in British Sign Language (BSL).</li><li fr-original-style="" style="box-sizing: border-box;">Develop a unique skill set for personal enrichment, with British Sign Language (BSL) as a focal point.</li>
</ul>
</div>
</div>
</div>
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</div>
</div>
</section><section fr-original-style="" style="box-sizing: border-box;">
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<h2 fr-original-style="" style="box-sizing: border-box;"> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements</strong></h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Basic understanding of English language.</li><li fr-original-style="" style="box-sizing: border-box;">Access to a computer or mobile device with internet connection.</li><li fr-original-style="" style="box-sizing: border-box;">Commitment to regular practice and engagement in British Sign Language (BSL) course materials.</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>

Skill Up

Sign Making & Signwriting

Dive into the vibrant world of British Sign Language (BSL) Level 1 & 2. Unlock essential communication skills, career opportunities, and inclusive interactions with British Sign Language (BSL). Start your journey to fluency today!

British Sign Language (BSL) Level 1 & 2

<div>
	<h3><b>Description: </b></h3>
<p><span>Television (TV) presenter is someone who speaks or hosts for television programs such as news, sports, documentaries, and live events. To become a professional TV presenter, you need to learn the basic presenter skills to make sure you are capable of presenting professionally. Other than knowing the basics, it will be ideal to develop both your communication and presentation skills. If you are eager to learn all about this, you might as well consider taking this diploma course.</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>People who are having hard time to express themselves in public</span></li>
<li><span>Anyone who has an interest in learning to become a TV presenter</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </span></li>
</ul>
<h3><b>Certification: </b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </span></li>
<li><span>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result; </span></li>
<li><span>The UK &amp; internationally recognised accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>The Advanced Diploma in TV Presenter course is a useful qualification to possess to people who are having a hard time speaking in public or giving public speeches. It would also help improve the communication and presenting skills of professionals who are:</span></p>
<ul>
<li><span>Anchor</span></li>
<li><span>Communication Officer</span></li>
<li><span>Communication Lecturer</span></li>
<li><span>Newscaster</span></li>
<li><span>Public Personality</span></li>
<li><span>Speech Instructor</span></li>
<li><span>TV Presenter.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">TV Presenter Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is a Podcast</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Podcasts as a Listener</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Equipment do I Need to Create a Podcast</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recording Your Podcast</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Editing Your Podcast</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Publishing Your Podcast</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>That's all folks</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Do Interviews?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Involved In Hosting A Podcast Show?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>NEW PODCAST start-up TIPS!</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Equipments WILL You Need</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>HOW TO CONTACT THE PEOPLE YOU WANT TO INTERVIEW ON YOUR PODCAST SHOW</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>HOW TO PREPARE FOR AN INTERVIEW</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>HOW WILL YOU CONDUCT THE INTERVIEW</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Editing Your Interviews For Publishing</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hosting &amp; Uploading Your Media Files</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>WRAPPING UP</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Techniques To Be A Spontaneous Speaker</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Knowledge Is Power - So Enrich Your Knowledge</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Remarkable Tips To Introduce Yourself</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Simple Strategies That Promote Conversations</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Speaking From The Heart</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Be A Good Listener First</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stop Bragging About Yourself</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Easy Way To Start A Conversation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handle Criticism Smartly</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Asking For What You Want</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Presentation Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying your purpose</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Preparing your speech</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Preparing your visual aids</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating a mock presentation</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Eliminate stage fright and build your self confidence</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Incorporating your personality into your presentation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Extra stuff you need to help you convey a high-impact message</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Surveying the audience</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The all important Q&amp;A session</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting your audience engaged</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Items of preparation prior to your presentation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Advanced Diploma in TV Presenter</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Advanced Diploma in TV Presenter</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificates and Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Professional Skills

On-Camera Confidence

Interviewing Skills

Public Speaking

Presentation Skills

Interview Skills

Advanced Diploma in TV Presenter

<p>Delve deep into the dynamic world of sales and marketing with our comprehensive '<strong>Diploma in Sales and Marketing Certificate</strong>' course. Kickstart your journey by mastering the nuances of 'the talk', paving your way through persuasive pitching techniques, and expertly handling objections. Understand the vast landscape of marketing, from its foundational principles to diverse strategies. Learn how to communicate compellingly, avoid common marketing mistakes, and make data-driven decisions to ensure your campaign's success.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Acquire proficiency in initiating sales conversations and creative openings.</li>
<li>Develop techniques to manage and overcome customer objections.</li>
<li>Understand the intricacies of diverse marketing strategies and the marketing mix.</li>
<li>Harness skills for efficient customer communication and follow-ups.</li>
<li>Recognise and circumvent common marketing pitfalls, enhancing campaign effectiveness.</li>
</ul>
<h3><b>Why choose this Diploma in Sales and Marketing Certificate?</b></h3>
<ul>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b><b> </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the <b>Diploma in Sales and Strategic Marketing Certificate</b> Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ul>
<h3><b>Who is this Diploma in Sales and Marketing Certificate</b><b><span> </span></b><b>for?</b></h3>
<ul>
<li>Individuals keen to venture into sales and marketing roles.</li>
<li>Entrepreneurs aiming to enhance their product/service visibility.</li>
<li>Sales professionals looking to sharpen their pitching skills.</li>
<li>Marketing enthusiasts wishing to expand their knowledge spectrum.</li>
<li>Companies aiming to train their staff in effective sales and marketing strategies.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Sales Executive:</strong> £20,000 - £35,000</li>
<li><strong>Marketing Assistant:</strong> £18,000 - £22,000</li>
<li><strong>Account Manager:</strong> £25,000 - £40,000</li>
<li><strong>Digital Marketing Specialist:</strong> £24,000 - £35,000</li>
<li><strong>Brand Manager:</strong> £35,000 - £50,000</li>
<li><strong>Sales and Marketing Director:</strong> £50,000 - £100,000+</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Diploma in Sales and Strategic Marketing Certificate</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Diploma in Sales and Strategic Marketing Certificate</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Understanding the Talk</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding the Talk</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Getting Prepared to Make the Call</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting Prepared to Make the Call</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Creative Openings</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creative Openings</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Making Your Pitch</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Making Your Pitch</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Handling Objections</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Objections</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Sealing the Deal</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sealing the Deal</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Following Up</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Following Up</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Setting Goals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Setting Goals</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Managing Your Data</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Your Data</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Using a Prospect Board</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using a Prospect Board</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: What is Marketing?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Marketing?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Common Marketing Types (I)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Common Marketing Types (I)</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Common Marketing Types (II</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Common Marketing Types (II)</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: The Marketing Mix</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Marketing Mix</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15: Communicating the Right Way</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating the Right Way</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Customer Communications</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Communications</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 17: Marketing Goals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing Goals</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 18: The Marketing Funnel</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Marketing Funnel</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 19: Marketing Mistakes (I)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing Mistakes (I)</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 20: Marketing Mistakes (II)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing Mistakes (II)</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Diploma in Sales and Marketing Certificate</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Diploma in Sales and Marketing Certificate</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Online Course Marketing

Digital Marketing

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Trainers Course

Diploma in Professional Studies (DPS)

Diploma in Sales and Strategic Marketing Certificate

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

<blockquote id="isPasted" fr-original-style="" style="border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;"> </span></span></span></strong></p><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;">Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.</span></span></strong><span data-slate-fragment="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" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></span></p></div></blockquote><div fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 111, 110); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 111, 110);">By attending the course, you will learn to:</p><ul style="color: rgb(111, 111, 110); box-sizing: border-box;" fr-original-style=" color: rgb(111, 111, 110);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Identify if an employee may be experiencing poor mental health</p></li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Feel confident having open conversations about mental health with your team members</p></li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Appropriately signpost to available support and know where to go for support and guidance for yourself</p></li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Role model good self-care practice, inspiring your teams to look after their own mental health and wellbeing</p></li></ul></div><h6 style="color: rgb(18, 103, 106); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(18, 103, 106);"><span style="color: rgb(254, 114, 53); font-size: 24px; box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53); font-size: 24px;"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;">Benefits of Mental Health Skills for Managers</span></span></h6><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managers skilled in supporting their team&#39;s mental health not only help employees flourish but also boost talent retention while mitigating issues like presentee-ism and extended sick leave. Offering this training to all individuals in people management roles guarantees a unified strategy towards mental health and wellbeing across various teams and departments. Furthermore, by exemplifying excellent self-care habits, you&#39;ll motivate your team to prioritise their own mental health and wellbeing.</p>

 Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.

By attending the course, you will learn to:
Identify if an employee may be experiencing poor mental health
Feel confident having open conversations about mental health with your team members
Appropriately signpost to available support and know where to go for support and guidance for yourself
Role model good self-care practice, inspiring your teams to look after their own mental health and wellbeing
Benefits of Mental Health Skills for Managers
Managers skilled in supporting their team's mental health not only help employees flourish but also boost talent retention while mitigating issues like presentee-ism and extended sick leave. Offering this training to all individuals in people management roles guarantees a unified strategy towards mental health and wellbeing across various teams and departments. Furthermore, by exemplifying excellent self-care habits, you'll motivate your team to prioritise their own mental health and wellbeing.

Starling

Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.

Mental Health Skills For Managers

Virtual (on-line) event

<blockquote id="isPasted" fr-original-style="" style="border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;">Train as a Mental Health First Aider (MHFAider&reg;) and receive three years of certification, plus access to ongoing benefits.&nbsp;</span></span>&nbsp;</span></strong></p></div></blockquote><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><h3 style="color: rgb(30, 10, 60); text-align: justify; box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60); text-align: justify;"><span data-slate-fragment="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" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"> </span><span data-slate-fragment="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" style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">This workshop is perfect for those keen to become MHFAiders&reg;, equipping you with the knowledge to recognise the signs of poor mental health, initiate supportive conversations, and direct individuals towards the help they need. Beyond the training, you&#39;ll join England&#39;s largest MHFAider&reg; community, with full access to an array of resources, ongoing learning opportunities, and 24/7 digital support via our MHFAider Support App&reg;. This ensures you&#39;re well prepared and confident in your ability to positively contribute, whether in your professional setting, a volunteering role, or within your community.</span>

</h3><h2 style="color: rgb(57, 54, 79); text-align: justify; box-sizing: border-box;" fr-original-style="color: rgb(57, 54, 79); text-align: justify;"><span style="color: rgb(254, 114, 53); box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53);">As an <span style="color: rgb(80, 168, 188); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(80, 168, 188);">MHFAider&reg;&nbsp;</span>you will be able to:&nbsp;</span></h2></div><ul fr-original-style="" style="box-sizing: border-box;"><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Encourage a person to identify and access sources of professional help and other supports&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Practise active listening and empathy&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Have a conversation with improved mental health literacy around language and stigma&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Discuss the MHFAider&reg; role in depth, including boundaries and confidentiality&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Practise self-care&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Know how to use the MHFAider Support App&reg;&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England &nbsp;<br fr-original-style="" style="box-sizing: border-box;">

</li></ul><h2 style="color: rgb(57, 54, 79); text-align: justify; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(57, 54, 79); text-align: justify;"><span style="color: rgb(254, 114, 53); box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53);">Takeaways</span></h2><h2 style="text-align: justify; box-sizing: border-box;" id="isPasted" fr-original-style="text-align: justify;"><span style="color: rgb(80, 168, 188); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(80, 168, 188); font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Everyone who completes this workshop gets:&nbsp;</strong></span><ul style="color: rgb(111, 111, 110); box-sizing: border-box;" fr-original-style="color: rgb(111, 111, 110);"><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A hard copy workbook to support your learning throughout the course&nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A digital manual to refer to whenever you need it after completing the course&nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A wallet-sized reference card with the Mental Health First Aid action plan&nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A digital MHFAider&reg; certificate &nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to the MHFAider Support App&reg; for three years&nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to ongoing learning opportunities, resources and exclusive events &nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The opportunity to be part of the largest MHFAider&reg; community in England</strong></li></ul></h2><h6 style="color: rgb(18, 103, 106); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(18, 103, 106);"><span style="color: rgb(254, 112, 37); font-size: 24px; box-sizing: border-box;" fr-original-style="color: rgb(254, 112, 37); font-size: 24px;">Becoming a qualified MHFAider&reg;</span></h6><p style="color: rgb(111, 111, 110); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 111, 110);">Once you complete the Mental Health First Aid workshop, you can test your knowledge and build your confidence in your role as an MHFAider&reg; with the internationally recognised MHFAider&reg; qualification, RSPH Level 3 Award in Mental Health First Aid.</p>

Train as a Mental Health First Aider (MHFAider®) and receive three years of certification, plus access to ongoing benefits.  
 This workshop is perfect for those keen to become MHFAiders®, equipping you with the knowledge to recognise the signs of poor mental health, initiate supportive conversations, and direct individuals towards the help they need. Beyond the training, you'll join England's largest MHFAider® community, with full access to an array of resources, ongoing learning opportunities, and 24/7 digital support via our MHFAider Support App®. This ensures you're well prepared and confident in your ability to positively contribute, whether in your professional setting, a volunteering role, or within your community. 
As an MHFAider® you will be able to: 
Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
Encourage a person to identify and access sources of professional help and other supports
Practise active listening and empathy
Have a conversation with improved mental health literacy around language and stigma
Discuss the MHFAider® role in depth, including boundaries and confidentiality
Practise self-care
Know how to use the MHFAider Support App®
Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England
Takeaways
Everyone who completes this workshop gets: A hard copy workbook to support your learning throughout the course A digital manual to refer to whenever you need it after completing the course A wallet-sized reference card with the Mental Health First Aid action plan A digital MHFAider® certificate Access to the MHFAider Support App® for three years Access to ongoing learning opportunities, resources and exclusive events The opportunity to be part of the largest MHFAider® community in England
Becoming a qualified MHFAider®
Once you complete the Mental Health First Aid workshop, you can test your knowledge and build your confidence in your role as an MHFAider® with the internationally recognised MHFAider® qualification, RSPH Level 3 Award in Mental Health First Aid.

Embark on a transformative journey to become a qualified MHFAider®.  Master your skills and learn how to spot and support people with mental health issues and make a difference whether at work, volunteering, or in your community.

Become A Mental Health First Aider

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. <span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They m<span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">itigate the impact of incidents and help promote resilience and well-being. &nbsp;</span></span></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.</span></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident.&nbsp;</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">A trained and competent facilitator helps the group support each other and process their reactions.</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization.&nbsp;</span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.<br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Here is an outline of the training:</span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(67, 153, 250) !important;">Day 1: Critical Incidents and the Process of Debriefing&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">09:00 - 10:30&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Introducing the facilitator and the group; outline of the day, expectations and outcomes.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">The Process of Debriefing: t</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">he practice of &lsquo;talking through&rsquo; and the therapeutic benefits of debriefing.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Understanding Critical Incidents: d</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">efining Critical Incidents, what makes an incident &lsquo;critical&rsquo;? The psychological impact of a critical incident.</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">10:30 - 12:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Trauma and Post-Trauma</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Unpacking these important concepts and understanding their implications and relevance to CID</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Debriefing Critical Incidents</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Introducing existing models of CISDs, comparing and understanding the components of a CID</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">12:30 Lunch break&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">13:00 - 14:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Skills Practice and Experiential Learning</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Practice session, trying out models of debriefing using scenarios from experience</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" fr-original-style=" color: rgb(67, 153, 250) !important;">Day 2: Facilitating Critical Incident Stress Debriefings &ndash; theory and practice</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">09:00 - 10:30&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">The Competent Facilitator:&nbsp;</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">qualities and skills of the competent facilitator</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Containment</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">The role of the facilitator and the challenges of facilitating emotional conversations&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">10:30 - 12:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Facilitating critical incident debriefings: p</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">rompt cards - a tool for the facilitator.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Ground rules, time-frames, and keeping &lsquo;on task&rsquo;.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">12:30 Lunch break</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">13:00 - 14:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Skills Practice and Experiential Learning</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Working with scenarios and prompt cards: practice session - facilitating CISDs</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">&lsquo;Debriefing&rsquo; the day</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></p>

The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.
Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. 

Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They mitigate the impact of incidents and help promote resilience and well-being. 
CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.
The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident. A trained and competent facilitator helps the group support each other and process their reactions. 
This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization. 
This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.

Here is an outline of the training:
Day 1: Critical Incidents and the Process of Debriefing 
09:00 - 10:30 
Introducing the facilitator and the group; outline of the day, expectations and outcomes.
The Process of Debriefing: the practice of ‘talking through’ and the therapeutic benefits of debriefing.
Understanding Critical Incidents: defining Critical Incidents, what makes an incident ‘critical’? The psychological impact of a critical incident.

10:30 - 12:00 
Trauma and Post-Trauma
Unpacking these important concepts and understanding their implications and relevance to CID
Debriefing Critical Incidents
Introducing existing models of CISDs, comparing and understanding the components of a CID

12:30 Lunch break 

13:00 - 14:00 
Skills Practice and Experiential Learning
Practice session, trying out models of debriefing using scenarios from experience

Day 2: Facilitating Critical Incident Stress Debriefings – theory and practice

09:00 - 10:30 
The Competent Facilitator: qualities and skills of the competent facilitator
Containment
The role of the facilitator and the challenges of facilitating emotional conversations 

10:30 - 12:00 
Facilitating critical incident debriefings: prompt cards - a tool for the facilitator.
Ground rules, time-frames, and keeping ‘on task’.

12:30 Lunch break
 
13:00 - 14:00 
Skills Practice and Experiential Learning
Working with scenarios and prompt cards: practice session - facilitating CISDs
‘Debriefing’ the day

  

Psychotherapy For Healthcare Ltd

Train with us to facilitate Critical Incident Stress Debriefings. CISD are effective interventions that help care professionals to process stressful events in the workplace.  A CISD helps restore well-being and protect from prolonged reactions. This excellent 2-day training will cover theory and practice, including lectures, videos, and small-group work. By the end you will be able to facilitate CISDs.

Critical Incident Stress Debriefing: 2-day online training 

Lincoln

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><img src="https://images.cademy.co.uk/noble-foods/72a25245-9100-48ee-935a-ee2add5a76c4/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">Every year, organisations spend billions on strategy creation&mdash;and more than 80% of those strategies fail. FranklinCovey&rsquo;s </span><em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">The 4 Disciplines of Execution</em><sup style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">&reg;</sup>&nbsp;<em fr-original-style="" style="box-sizing: border-box;">(4DX)</em> methodology provides the framework for <span style="caret-color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style="caret-color: rgb(16, 24, 32);">organisations</span>&nbsp;seeking to increase strategic execution by creating a culture of high performance.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><em fr-original-style="" style="box-sizing: border-box;">Discipline 1: Focus on the Wildly Important</em></span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">focus.</em>&nbsp;Exceptional execution starts with narrowing the focus&mdash;clearly identifying what must be done. Otherwise, nothing else you achieve really matters much.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 2: Act on the Lead Measures</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">leverage</em>. 80% of your results will come from 20% of your activities; are you focusing on the right ones? Discipline 2 is based on the principle that not all actions are created equal. Identify and act on the activities with the highest leverage.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 3: Keep a Compelling Scoreboard</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">engagement</em>. People and teams play differently when they are keeping score, and the right kind of scoreboards motivate the players to win.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 4: Create a Cadence of Accountability</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">accountability</em>. Each team engages in a simple weekly process that highlights successes, analyses failures, and course-corrects as necessary, creating the ultimate performance-management system.</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">The Noble Experience </span></strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This autumn we&#39;re road testing the 4DX methodology with members of the NLG and their teams from within the Poultry business unit. Real life successes, realistic roadblocks and issues, and a genuine appraisal of the outcomes, will all be shared with participants at the 2024 4DX sessions, as we strive to learn the best practices that enable us to go beyond a good strategy, to achieving great levels of execution!</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery of the 4DX sessions</strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">The 4 NLG groups will attend a one-day, in person module, where we&#39;ll share the 4DX methodology with you and hear directly from Richard Wood, MD of the Poultry business, as to how the approach has helped him and his team to delivery their objectives.</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><img src="https://images.cademy.co.uk/noble-foods/7f22d13e-e7fe-43bb-ad22-a5dbd09dcb21/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p>

What important conversations are your team members avoiding?

Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust.
But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise.
Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue.
Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics.


Who Should Attend?
This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue.
We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon.
In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by:
Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation
Responding to emotional reactions using the skills:
Pause, Don’t Panic
Observe, Don’t Judge
Ask, Don’t Assume
Outcomes
This module will help participants:
Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs.
Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track.
Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.






Noble Foods

Navigating Difficult Conversations: Turn Tension Into Progress™

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			<h2>Description</h2>		</div>
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			<p>The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.</p>		</div>
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										<span>Understand the circumstances that lead to difficult conversations.</span>
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										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
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										<span>High-quality e-learning content. </span>
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										<span>Course completion certificate.</span>
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										<span>Communicate effectively in order to build stronger relationships and better outcomes.</span>
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										<span>Perfect course for managers who are responsible to help every team member improve.</span>
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			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Difficult Conversations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Meeting Skills

Master Your Emotions

Counselling Skills

Dealing With Difficult Customers

Management Skills

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you avoid difficult conversations?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Maybe you avoid certain topics or uncomfortable conversations with certain people.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whatever the reason, avoiding &#39;clearing the air&#39; will almost always have long term, negative consequences. Even if you can&#39;t see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this two hour session, we will look at:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a difficult conversation?</li><li fr-original-style="" style="box-sizing: border-box;">What makes difficult conversations even more difficult?</li><li fr-original-style="" style="box-sizing: border-box;">How to prepare for difficult conversations</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and managing emotions - awareness</li><li fr-original-style="" style="box-sizing: border-box;">Seeking help</li><li fr-original-style="" style="box-sizing: border-box;">Providing constructive feedback</li></ul><div fr-original-style="" style="box-sizing: border-box;">After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.&nbsp;</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Neupauer Ltd

Conflict Resolution

Conflict Management

Workplace Communication

Business Relationship Management (BRM)

Communication Skills

Do you avoid difficult conversations? 
"When you avoid them you trade short term discomfort for long-term dysfunction."
Is it worth it? Join our session to learn how to tackle difficult conversations 


How to tackle difficult conversations 

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 3rd and 10th March 2025

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Mar 25)

<h2>Mastering Critical Conversations: On-Demand</h2>
<p>We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally.</p>
<p>After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.</p><h3>What You Will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze</li>
<li>Utilize various techniques to mitigate an 'amygdala hijack' state</li>
<li>Leverage a 5-step model to deliver 'challenging' news effectively</li>
</ul><section>
                    <h3>Managing Difficult Conversations</h3><ul><li>Obstacles to managing difficult conversations</li><li>Understanding human nature</li></ul><h3>Brain Science and the Biology of Emotion</h3><ul><li>The unique challenge of social and emotional learning</li><li>The limbic system and the amygdala hijack</li><li>Self-regulation strategy for the amygdala hijack</li></ul><h3>Delivering Challenging Messages</h3><ul><li>Managing difficult conversations</li><li>5 steps for delivering a challenging message</li><li>Verbal active listening techniques</li><li>Preparing to deliver a challenging message (scenarios)</li></ul><h3>Conversations Involving Emotion and Conflict</h3><ul><li>Two types of conflict</li><li>Spectrum of responses to conflict</li><li>Psychological type preferences and conflict</li><li>Creating an action plan</li></ul>


                </section>

IIL Europe Ltd

Mastering Critical Conversations: On-Demand

<h2>Mastering Critical Conversations (On-Demand)</h2>
 <p>We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally.</p>
 <p>After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.</p><h3>What you will Learn</h3><p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze</li>
 <li>Utilize various techniques to mitigate an 'amygdala hijack' state</li>
 <li>Leverage a 5-step model to deliver 'challenging' news effectively</li>
 </ul><section>
                    <h3>Managing Difficult Conversations</h3> <ul> <li>Obstacles to managing difficult conversations</li> <li>Understanding human nature</li> </ul> <h3>Brain Science and the Biology of Emotion</h3> <ul> <li>The unique challenge of social and emotional learning</li> <li>The limbic system and the amygdala hijack</li> <li>Self-regulation strategy for the amygdala hijack</li> </ul> <h3>Delivering Challenging Messages</h3> <ul> <li>Managing difficult conversations</li> <li>5 steps for delivering a challenging message</li> <li>Verbal active listening techniques</li> <li>Preparing to deliver a challenging message (scenarios)</li> </ul> <h3>Conversations Involving Emotion and Conflict</h3> <ul> <li>Two types of conflict</li> <li>Spectrum of responses to conflict</li> <li>Psychological type preferences and conflict</li> <li>Critical conversation role play</li> <li>Creating an action plan</li> </ul>


                </section>

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