• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

1547 Courses delivered Online

Burnout Prevention

5.0(2)

By Changing Minds Training

Understand what is meant by the term burnout to be able to identify and understand its impact on the individual and the organisation. Learn to utilise practical strategies to prevent and manage burnout.

Burnout Prevention
Delivered in person or OnlineFlexible Dates
£995

Women's Mental Health

5.0(2)

By Changing Minds Training

Learn about common mental health concerns for women, the factors that can influence their wellbeing, and how to support our female colleagues.

Women's Mental Health
Delivered in person or OnlineFlexible Dates
£995

Managing Mental Health at Work

5.0(2)

By Changing Minds Training

Learn about the many benefits of supporting mental health in the workplace, identify the signs that an employee may be struggling with their mental health, and know how to have an effective conversation with them about it.

Managing Mental Health at Work
Delivered in person or OnlineFlexible Dates
£995

Level 2 Mental Health Course

By Training Tale

Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Level 2 Mental Health course will teach you about various aspects of mental illness and will help you improve your skills. This Level 2 Mental Health qualification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Level 2 Mental Health course includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Learning Outcomes After completing this Level 2 Mental Health course, the learner will be able to: Understand the fundamentals of Mental Health. Gain a solid understanding of stress, Anxiety, Phobias, Depression, Postnatal Depression and Schizophrenia. Gain in-depth knowledge about Dementia. Understand Bipolar Disorder and Eating Disorders. Understand Attention Deficit Hyperactivity Disorder (ADHD). Understand Obsessive-Compulsive Disorder (OCD). Understanding Post-Traumatic Stress Disorder (PTSD). Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Level 2 Mental Health Course Course 01: Level 2 Mental Health Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Level 3 Diploma in Healthcare Support Course 04: Level 2 Certificate in Understanding the Care and Management of Diabetes Course 05: Level 2 Award in Awareness of Dementia Course 06: Level 2 Certificate in Preparing to Work in Adult Social Care Course 07: Adults Support Worker Course **Other Benefits of Level 2 Mental Health Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Mental Health course] Course Curriculum Module 01: Understanding Mental Health Module 02: Understanding Stress Module 03: Understanding Anxiety Module 04: Understanding Phobias Module 05: Understanding Depression Module 06: Understanding Postnatal Depression Module 07: Understanding Bipolar Disorder Module 08: Understanding Schizophrenia Module 09: Understanding Dementia Module 10: Understanding Eating Disorders Module 11: Understanding Attention Deficit Hyperactivity Disorder Module 12: Understanding Obsessive-Compulsive Disorder - OCD Module 13: Understanding Post-Traumatic Stress Disorder - PTSD Assessment Method After completing each module of the Level 2 Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Mental Health course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Mental Health course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path If you enrol in this Level 2 Mental Health course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838)

Level 2 Mental Health Course
Delivered Online On Demand3 days
£21

Coaching sessions

By Sinéad Robertson

Simply speaking, Life Coaching is about raising awareness of how we can move from A to B. Sometimes we don't know what place B is, and we can use Coaching to gain clarity on what B looks and feels like. Life Coaching is non-directive, which means as a Coach, I help you to unlock your potential rather than tell you what to do. The experience creates a space for accountability and motivation to take positive action. ​ My role as your Holistic Coach is to provide you with a safe space for you to ground, explore & embrace your emotions, claim your personal power to design & live your dream life.

Coaching sessions
Delivered in Derby + 1 more or OnlineFlexible Dates
FREE to £1,500

Assertiveness Skills in Action: Effective Communication Strategies

4.3(43)

By John Academy

Master the art of assertiveness with our comprehensive course, 'Assertiveness Skills in Action: Effective Communication Strategies.' Build self-confidence, enhance emotional intelligence, and develop powerful communication strategies for success in both personal and professional spheres. Overcome fears and anxieties, set boundaries, and foster a positive self-image. Elevate your interpersonal skills with practical insights and interactive sessions. Enroll now for a transformative journey towards confident and assertive communication.

Assertiveness Skills in Action: Effective Communication Strategies
Delivered Online On Demand
£24.99

Improving Mental Health Through Diet and Nutrition

4.7(26)

By Academy for Health and Fitness

Buy Big. Save Big! Offer Ends Soon, Hurry Up!! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Courses in A Bundle. If you wish to gain a solid and compact knowledge of and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This Bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Certificate in Mental Health Through Diet and Nutrition at QLS Level 3 10 Additional CPD Accredited Premium Courses - Course 01: Mental Health Awareness Course Course 02: Mental Health First Aid Course 03: Counselling and Psychotherapy Course Course 04: Diet for Health, Beauty & Weight Loss Course 05: Mediterranean and Okinawa Diets Course 06: Nutrition and Hydration Course 07: Food Allergy Awareness Course 08: Vegan Nutrition Training Course 09: Herbalist Training Course 10: Personal Hygiene Course Success becomes a lot simpler with this Bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials are designed by experts, and you can access them easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle? Upon successfully completing the bundle, you will receive a free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this Bundle and take a step toward a brighter future! *** Course Curriculum: *** Here is the curriculum breakdown of The Bundle Courses: Course 01: Certificate in Mental Health Through Diet and Nutrition at QLS Level 3 Module 01: Introduction to Food & Mood Mental Health Mental Health Problems The Role of Diet in Health Holistic Health Preferable Recommendations Module 02: The Relationship between Nutrition and Mental Health Protective Factors for Mental Health Risk Factors for Mental Health Consuming Processed Foods and Additives The Role of Food in Preventing Mental Health Problems The Role of Diet in Relation to Specific Mental Health Problems Module 03: The Second Brain: Trust Your Gut Essential Diet: Nourish the First and Second Brains Stress and Digestion Neurotransmitters Food Nourishes Your Brain, Mind, and Emotions Symptoms of Low Stomach Acid Production Module 04: Diet and Mental Health in Adults Diets Value for Mental Health Mediterranean Diet Gut and Psychology Syndrome Diet Atkin's Diet (Carnivore) Paleolithic (Paleo) Diet Modified Carnivore Ketogenic Diet Anti-Inflammatory Diet Key facts Module 05: Trends in Food Consumption and Mental Health Changing Patterns of Food Consumption What We are Eating Now The Impact of Food Production Techniques on the Diet Module 06: Stress Can Make You Fat Stress is Causing Them to Gain or Retain Weight Social Stress: When Life Circumstances Conspire to Make You Fat Stress, Fat, and the Microbiome Inflammation and Your Brain The Power of Probiotics The Empowering Diet Module 07: Disorders of Mood and Behaviour Mood Disorders Attention Deficit Hyperactivity Disorder (ADHD) Schizophrenia Alzheimer's Disease Bipolar Disorder Anxiety Disorders Course 02: Mental Health Awareness Course Introduction Childhood And Adolescent Psychiatric Disorders Anxiety and Stress Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Social Attitudes To Mental Illness Dealing with Stress in the Workplace Additional Reading Materials Course 03: Mental Health First Aid Module 1: Introduction to Mental Health Module 2: Overview of Mental Health First Aid Module 3: Childhood and Adolescent Psychiatric Disorders Module 4: Stress and Anxiety Disorders Module 5: Schizophrenia Module 6: Personality Disorders Module 7: Mood Disorders Module 8: Eating & Sleeping Disorders Module 9: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Mental Health Legislation and Services Module 13: Mental Health in the Workplace Module 14: Approach and React To People in Mental Health Crisis Course 04: Counselling and Psychotherapy Course Module 1: Introduction to Counselling Module 2: Types of Counselling Module 3: Introduction to Psychotherapy Module 4: Therapeutic Relationship Module 5: Counselling and Psychotherapy Module 6: Dynamic Psychotherapy Module 7: Mental Health Conditions Module 8: Mental Disorders Module 9: Psychotherapy Healing Course 05: Diet for Health, Beauty & Weight Loss Module 1: What is Beauty? Module 2: How does Diet Affect Body and Beauty? Module 3: The 'Fat' Controversy? Module 4: Protein Dilemma Module 5: The Case of Ageing Diet to Look Younger Module 6: Detoxification for Beauty Module 7: Diet for Glamourous Skin Module 8: Strong and Healthy Hair Module 9: Diet for a Glimmering Smile Module 10: Weight Loss Course 06: Mediterranean and Okinawa Diets Module 1: Introduction to the Mediterranean Diet Module 2: Healthy Aspects of a Mediterranean Diet Module 3: Foods of the Mediterranean Diet Module 4: Preparing a Mediterranean Diet Module 5: Nutritional Values of a Mediterranean Diet Module 6: Losing Weight with a Mediterranean Diet Module 7: Introduction to Okinawa Diet Module 8: History of the Okinawa Diet Module 9: Foods of the Okinawa Diet Module 10: Nutritional Details Course 07: Nutrition and Hydration Module 1: Introduction to Nutrition Module 2: Nutrients Module 3: Malnutrition Module 4: Nutritional Support Module 5: Hydration Module 6: Dehydration Module 7: Need for Water Course 08: Food Allergy Awareness Module 1: Basics of Food Allergens Module 2: Allergen Guidance for Food Businesses Module 3: Allergen Guidance for Consumers Module 4: Allergic Reactions and Treatments Course 09: Vegan Nutrition Training Introduction Vegan Basics Setting Up A Healthy Vegan Diet How To Lose Fat & Build Muscle On A Plant-Based Diet Avoiding Mineral & Vitamin Deficiencies As A Vegan Different Dieting Tips Course 10: Herbalist Training Introduction to Herbal Medicine Regulations and Safety Introduction to Botany Chemistry of Herbs Preparation of Herbal Remedies Herbal Hair and Skin Care Herbalist Approach and Conventional Herbal Medicines Herbs from the Bible and China Ayurvedic Medicine Aromatherapy Creating a Successful Herbal Business Course 11: Personal Hygiene Course Module 1: Introduction to Personal Hygiene and a Brief History Module 2: Looking Clean, Smelling Clean Module 3: Improving and Maintaining Oral Health Module 4: Care of the Eyes Module 5: Ear Care Secrets Module 6: Foot & Nail Care in Personal Hygiene Module 7: Hair Care: Hygienic Ways Module 8: Hygienic Approach to Skin Care Module 9: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the package and expand your professional skillset! Requirements The Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path The bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates Certificate in Mental Health Through Diet and Nutrition at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery)

Improving Mental Health Through Diet and Nutrition
Delivered Online On Demand8 days
£110

Workplace Productivity Training

4.5(3)

By Studyhub UK

Elevate your professional journey with our Workplace Productivity Training course. In today's fast-paced work environment, productivity is the key to success. This course is your gateway to unlocking productivity's secrets. Discover effective ways to enhance your performance, from organizational skills and productive communication to time management and stress coping strategies. Whether you're a working professional, a student entering the job market, or an entrepreneur striving for efficiency, this course equips you with the tools and knowledge you need to excel in your career. Let's embark on this transformative journey towards workplace productivity together. Learning Outcomes Develop techniques to improve workplace productivity. Master organizational skills for enhanced efficiency. Communicate effectively in a professional setting. Harness the power of time management for increased output. Acquire conflict management skills for a harmonious workplace. Why choose this Workplace Productivity Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Workplace Productivity Training course for? Professionals seeking to boost their productivity. Students transitioning into the professional world. Entrepreneurs and business owners aiming for efficiency. Anyone looking to thrive in a competitive work environment. Individuals interested in personal and professional development. Career path Productivity Consultant: £30,000 - £60,000 Office Manager: £24,000 - £40,000 Time Management Coach: £25,000 - £45,000 Communication Specialist: £28,000 - £50,000 Stress Management Counselor: £26,000 - £45,000 Wellness Coordinator: £22,000 - £40,000 Prerequisites This Workplace Productivity Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Productivity Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Ways to Improve Workplace Productivity Ways to Improve Workplace Productivity 00:39:00 Module 02: Organisational Skills to Improve Productivity Organisational Skills to Improve Productivity 00:19:00 Module 03: Productive Communication Skills in the Workplace Productive Communication Skills in the Workplace 00:27:00 Module 04: Time Management Time Management 00:35:00 Module 05: Conflict Management Conflict Management 00:18:00 Module 06: Health, Safety and Wellness in the Workplace Health, Safety and Wellness in the Workplace 00:27:00 Module 07: Managing Stress and Coping Anxiety in the Workplace Managing Stress and Coping Anxiety in the Workplace 00:14:00 Assignment Assignment - Workplace Productivity Training 00:00:00

Workplace Productivity Training
Delivered Online On Demand2 hours 59 minutes
£10.99

Support Worker :Mental Health Support Worker Online

By Training Tale

This Support Worker: Mental Health Support Worker Online is designed to help students understand the skills required to work with people who have mental health conditions. The course will introduce the topic of mental health before looking deeper into the types, meanings, treatments, and support available for service users and support workers. Our Support Worker: Mental Health Support Worker Online course is broken down into 13 easy-to-digest, in-depth modules that will equip you with a detailed, expert level of knowledge. By the end of this course, you will have a clear understanding of the importance of mental healthcare teams working in the community, as well as how to provide treatment for those diagnosed with a range of mental health conditions. The Support Worker: Mental Health Support Worker Online is designed to boost your employability and provide you with the necessary skills to succeed at the highest level. Enroll today and start learning! Learning Outcomes After completing this Support Worker: Mental Health Support Worker Online course, the learner will be able to: Understand the fundamentals of mental health. Understand the duties & responsibilities of a mental health support worker. Gain a thorough understanding of attention deficit hyperactivity disorder (ADHD). Identify various types of mental disorders. Explain the use of medication and therapy in the treatment of mental illness. Understand the mental health legislation and services. Gain in-depth knowledge about the Mental Health System. Why Choose Mental Health Support Worker Online Course from Us Self-paced course, access available from anywhere. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Online course. ***Courses are included in this Support Worker: Mental Health Support Worker Online course*** Level 2 Certificate in Understanding Safeguarding and Prevent Level 2 Health & Care ***Others Benefits of this Mental Health Support Worker Online Course: Free 3 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Support Worker: Mental Health Support Worker Online course] Detailed Course Curriculum of this Support Worker: Mental Health Support Worker Online Course: Module 1: An Overview of Mental Health Define Mental Health Aspects of Good Mental Health Define Mental Illness Module 2: Mental Health Support Worker Who is a Mental Health Support Worker? Understanding the Duties & Responsibilities of a Mental Health Support Worker Identifying the Qualities of a Great Support Worker Module 3: Understanding Childhood and Adolescent Psychiatric Disorders Understanding Attention Deficit Hyperactivity Disorder (ADHD) Understanding Autism spectrum Disorder (ASD) Understanding Conduct Disorder Module 4: Understanding Stress and Anxiety Disorders What is Anxiety? What is Acute Stress Disorder? What is Generalized Anxiety Disorder (GAD)? What is Panic Disorder? Module 5: Understanding Schizophrenia Understanding Schizophrenia Disorder Understanding Hallucinations What is Delusion? Module 6: Understanding Personality Disorders Understanding Personality and Personality Disorders What is Antisocial Personality Disorder? What is Avoidant Personality Disorder? Module 7: Understanding Mood Disorders What is Mood Disorder? What is Depression? What is Bipolar Disorder? What is Major Depressive Disorder (MDD)? Module 8: Understanding Eating & Sleeping Disorders What is Eating Disorder? Define Anorexia Nervosa Disorder Define Bulimia Nervosa Disorder Define Binge-eating Disorder Define Sleep Disorders What is Breathing-Related Sleep Disorder? What is Circadian Rhythm Sleep Disorder? What is Narcolepsy Disorder? What is Primary Hypersomnia Disorder? What is Insomnia Disorder? What is Sleep Paralysis? Module 9: Understanding Self-Harm and Suicide Define Self-Harm What is the Self-Harm Cycle? Cause and ways of Self-Harm Support Services and Treatments What is Self Care? Understanding Suicide Risk Factors Suicide Prevention Module 10: Treating Mental Illness with Medication and Therapy What is Psychiatric Medication? Understanding the Talking Therapy and Counselling Understanding Cognitive Behavioural Therapy (CBT) Module 11: Laws Related to Mental Health Understanding the Mental Health Act Understanding the Advice for Carers and Families Responsible People for Deciding Who should be Detained Module 12: Mental Health System What is the Mental Health System? Mental Health Teams Who Makes up a Mental Health Team? Referral to Mental Health Team Module 13: The Participation of the Service User Define Service User Service User Involvement What are the Advantages of Service User Involvement Assessment Method After completing each module of the Support Worker: Mental Health Support Worker Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Support Worker: Mental Health Support Worker Online course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Support Worker: Mental Health Support Worker Online course is ideal for professionals helping people suffering from mental issues and people interested in personal mental development. Requirements There are no specific requirements for Support Worker: Mental Health Support Worker Online course because it does not require any advanced knowledge or skills. Career path This course will open up new career opportunities for you, some of which are stated below: Mental Health Nurse (Average Annual Salary in the UK: £24,907 to £44,503) Psychological Wellbeing Practitioner (Average Annual Salary in the UK: £24,907 to £44,503) Health Promotion Specialist (Average Annual Salary in the UK: £21,892 to £37,890) Certificates Certificate of completion Digital certificate - Included

Support Worker :Mental Health Support Worker Online
Delivered Online On Demand15 hours
£12

Working With Aggressive People

By OnlineCoursesLearning.com

Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work

Working With Aggressive People
Delivered Online On Demand
£50