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Are you looking for a gardening course in the UK? Lead academy provides classes on gardening, which any individual can access from any location. It will guide you to acquire gardening skills passionately. This Course at a Glance Get introduced to the art and science of gardening. Learn about greenkeeping. Know how to do the planting. Gain knowledge about fertiliser and soil. Learn UK Vegetable Planting Calendar. Achieved reward CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. The Gardening Course Online Overview This gardening course is developed for people who are interested in learning gardening. Whether a beginner or a little learner in the planting world, you will learn plenty of new things about gardening in this course. It will teach you about planting, fertiliser, soil, UK Vegetable Planting Calendar, Landscaping, Garden Design and more.  Register yourself as soon as possible as you will learn and, at the same time, obtain a valuable certificate that undoubtedly increases your value in the gardening world. This gardening course is accredited by CPD UK, valued by employers, professional organisations, and academic institutions. Your training provider can advise you on any further recognition, for example, progression routes into further and higher education. For details, please visit the Learner FAQs on our website. Who should take this course? The gardening course is suitable for the following:  People who are eager to learn gardening. Any individual who wishes to cultivate a garden at home. People who want to set up a garden business. Any individual who desires to become a botanist. Anyone with fundamental or little knowledge of planting will still be in the course. Entry Requirements The gardening Course requires no academic qualification. It is accessible to students from diverse backgrounds, and students enthusiastic about learning a new language will primarily benefit. However, You need a laptop, desktop, tablet, or smartphone and a reliable internet connection to enter this course on gardening. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure.  The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Module 1: Gardening - Introduction Module 2: Site Selection Module 3: Soil Science Module 4: Soil Preparation Module 5: Plant Nutrition Requirements - Fertilisers Module 6: Application of Fertilisers Module 7: Nutrient Deficiency Module 8: Basic Concepts of Organic Gardening Module 9: Plant Propagation Module 10: Amenity Horticulture and Native Plants Module 11: Exotic Plants - Exotic and Subtropical Gardening Module 12: UK Vegetable Planting Calendar Module 13: Landscaping and Garden Design Module 14: Permaculture Module 15: Arboriculture Module 16: Horticulture Statistics Module 17: Gardening - Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement CPD Certificate After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I made my payment. How will I get access to the Gardening course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol on our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realise the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area. After doing this course with you, Can I work as a Gardener? Yes, you can, without any doubt! We will teach you from scratch about gardening; after that, you can use this knowledge to become a gardener. How much does a gardener Earn in the UK? The average income of a gardener is between £15 - £25 per hour. However, it varies from city to city and country to country. I want to start gardening in my ward, how will I do that? Before you start gardening, you must understand that plants are living things and know how to look after them. Thus build your fundamental knowledge by doing this course, and after learning from us, you will be able to build a new world of herbal plants inside your home that will give you enchanting moments. Do I need a license to be a gardener in the UK? A gardener may not require a license, but owning a certificate is better. The authority often wants the gardeners to have a certificate before using some tools and chemicals.

Floristry and Flower Arrangements Are you willing to embark on an educational floral journey? You may sharpen your skills in the intricacies of this interesting area of floristry by enrolling in our full course. With this training, you will gain a comprehensive understanding of floral concepts and techniques. This course's main objective is to provide students with a firm understanding of floral design techniques. After finishing this Floristry: Floristry course, you will be able to use them in a range of scenarios. Lessons in the Floristry: Floristry course covers marketing, customer service, floral design, and flower arrangements. This Floristry: Floristry course will teach you how to create wreaths, bouquets, and funeral flowers. Enrol in our Floristry: Floristry course to explore the exciting field of floristry and learn about the countless career opportunities! Main Course: Floristry and Flower Arrangements Special Offers of this Floristry: Floristry Course This Floristry: Floristry Course includes a FREE PDF Certificate. Lifetime access to this Floristry: Floristry Course Instant access to this Floristry: Floristry Course Get FREE Tutor Support from Monday to Friday in this Floristry: Floristry Course [ Note: Free PDF certificate as soon as completing the Floristry: Floristry and Flower Arrangements course] Floristry: Floristry and Flower Arrangements Course Curriculum of Floristry: Floristry Course Module 1: Your Introduction To Floristry Module 2: Careers in Floristry Module 3: Services Provided by Florists Module 4: Starting Your Own Business Module 5: Marketing and Getting Customers Module 6: What You Need to Know About Flowers and Plants Module 7: How to Process, Store and Maintain Plants Module 8: Popular Flowers, Greens, and Fillers Module 9: Flower Design Basics and Styles You Need to Know Module 10: How to Make Floral Arrangements Module 11: Making Other Arrangements and Bouquets Module 12: Wedding Flowers and Bouquets Module 13: Funeral Flowers and Wreaths Assessment Method of Floristry: Floristry Course After completing each module of the Floristry: Floristry Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Floristry: Floristry Course After completing the MCQ/Assignment assessment for this Floristry: Floristry course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Floristry: Floristry and Flower Arrangements The course on Floristry: Floristry is designed for a broad range of individuals who wish to advance their skills and understanding in the field. Requirements Floristry: Floristry and Flower Arrangements Students who intend to enrol in Floristry: Floristry Course Bundle course must meet the following requirements: Floristry: Good command of the English language Floristry: Must be vivacious and self-driven Floristry: Basic computer knowledge Floristry: A minimum of 16 years of age is required Career path Floristry: Floristry and Flower Arrangements Anyone looking to advance their knowledge and skills in floral design is the target audience for the Floristry: Floristry course. Certificates Certificate of completion Digital certificate - Included

The MOST DEMANDED PATHWAY are WAITING for YOU ... Floristry and Flower Arranging Course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Floristry and Flower Arranging Course. Our course starts with the basics of Floristry and Flower Arranging Course and gradually progresses towards advanced topics. Therefore, each lesson of this Floristry and Flower Arranging Course is intuitive and easy to understand. So, stand out in the job market by completing the Floristry and Flower Arranging Course course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Floristry and Flower Arranging Course course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Floristry and Flower Arranging Course Curriculum Breakdown of the Floristry and Flower Arranging Course Module 01: Introduction to the Course Module 02: Introduction to Floristry Module 03: Services Provided by Florists Module 04: Flowers and Plants Module 05: Flower Care and Treatment Module 06: Choosing Popular Flowers and Fillers Module 07: Elements and Principles of Design Module 08: How to Make Floral Arrangements Module 09: Making Bouquet, Corsage, Fruit Basket & Basket Garden Module 10: Wedding Floristry Module 11: Making Funeral Flower Arrangements Module 12: Beautiful Floral Designs Module 13: Getting a Job in the Floristry Industry Module 14: Starting Your Own Floristry Business Module 15: Bonus Material: Important Images Used in this Course [PDF] Module 16: Conclusion to the Course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Floristry and Flower Arranging Course course. Requirements To enrol in this Floristry and Flower Arranging Course course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Floristry and Flower Arranging Course. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Getting Started in Floristry can be daunting. Floristry for Event Planning, even more so. That's why we have curated a course specifically for this - Floristry for Event Planning. This course will help you make the most out of your floral journey. Getting Started in Floristry is more than flowers and plants. It's about two plus two equals one talent and knowledge. So if you are looking for a career with limitless potential, the Floristry for Event Planning may be the place for you! This course will help you be familiar with the services you'll be providing and how you can expertly get those tasks done. This course covers everything from picking flowers to making floral and fruit arrangements for events to full-on wedding floristry or floristry for funeral arrangements. So, take a crucial and promising step towards your career with Floristry for Event Planning. Learning Outcome Learn everything there is to know about flowers, including how to care for them and use them in floral arrangements. Create professional and aesthetic floral arrangements. Familiarise yourself with the essential aspects and concepts of flower design. Learn the fundamentals of wedding and funeral floral design. Prepare for a profession in floristry or the start-up of your own company. What will Make You Stand Out? On completion of this Floristry for Event Planning online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Floristry for Event Planning Introduction to the Course Introduction to Floristry Services Provided by Florists Flowers and Plants Flower Care and Treatment Choosing Popular Flowers and Fillers Elements and Principles of Design How to Make Floral Arrangements Making Bouquet, Corsage, Fruit Basket & Basket Garden Wedding Floristry Making Funeral Flower Arrangements Beautiful Floral Designs Getting a Job in the Floristry Industry Starting Your Own Floristry Business Bonus Material: Important Images Used in this Course [PDF] Conclusion to the Course Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Floristry for Event Planning course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Floristry for Event Planning course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Floristry for Event Planning course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Floristry for Banquets & Wedding. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Floristry for Banquets & Wedding course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Floristry for Banquets & Wedding course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Floristry for Banquets & Wedding online course, you will gain: CPD QS Accredited Proficiency After successfully completing the course, you will be eligible to order your certificate. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Floristry for Banquets & Wedding Introduction to the Course Introduction to Floristry Services Provided by Florists Flowers and Plants Flower Care and Treatment Choosing Popular Flowers and Fillers Elements and Principles of Design How to Make Floral Arrangements Making Bouquet, Corsage, Fruit Basket & Basket Garden Wedding Floristry Making Funeral Flower Arrangements Beautiful Floral Designs Getting a Job in the Floristry Industry Starting Your Own Floristry Business Bonus Material: Important Images Used in this Course [PDF] Conclusion to the Course Therefore, reinforce your knowledge and furnish your skills by enroling in our Floristry for Banquets & Wedding course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion - Digital Certificate: CPD Accredited : £4.99 Hardcopy: Hardcopy Certificate: £9.99 (FREE UK Delivery) Hardcopy Transcript: £9.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Floristry for Banquets & Wedding course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Floristry for Banquets & Wedding course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Floristry for Banquets & Wedding course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Florist: £16,000 - £24,000 Event Planner: £17,000 - £30,000 Floral Designer: £17,000 - £32,000 Event Manager: £20,000 - £38,000

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support