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Introducing Rugby First Aid Training: Your Essential Guide to Rugby Safety Are you passionate about rugby and committed to ensuring the safety and well-being of players on and off the field? Look no further than our comprehensive Rugby First Aid Training program. Designed by industry experts and seasoned rugby professionals, our training modules cover everything you need to know about providing effective first aid in the dynamic and fast-paced environment of rugby.   Module 1: Understanding Rugby First Aid and Common Rugby Injuries In this foundational module, participants gain a deep understanding of the unique challenges and considerations involved in administering first aid within the context of rugby. We delve into the most common injuries encountered on the rugby pitch and equip trainees with the knowledge and skills necessary to identify and address these injuries promptly and effectively. Module 2: Preventing Rugby Injuries and Managing Rugby Injuries Prevention is key to maintaining a safe and injury-free rugby environment. Our training program emphasizes proactive strategies for reducing the risk of injuries through proper warm-up techniques, equipment maintenance, and adherence to safety protocols. Additionally, participants learn essential techniques for managing a wide range of rugby-related injuries, from minor sprains to more serious trauma, using evidence-based practices and best-in-class first aid protocols. Module 3: Managing Specific Rugby Injuries and Heat-Related Injuries in Rugby Rugby is a physically demanding sport that places unique stressors on the body, leading to specific types of injuries that require specialized care. Our training delves into the intricacies of managing specific rugby injuries, such as concussions, dislocations, and fractures, with a focus on safe and effective treatment methods. Moreover, we address the critical issue of heat-related injuries in rugby, providing trainees with the tools and strategies needed to recognize, prevent, and respond to heat-related emergencies on the field. Module 4: Rugby Skin Infections and Rugby Lower Limb Injuries Skin infections and lower limb injuries are prevalent concerns in the world of rugby, often requiring prompt intervention to prevent complications and facilitate optimal recovery. Our training program equips participants with the knowledge and resources to identify common rugby skin infections, such as ringworm and impetigo, and implement appropriate infection control measures. Additionally, we explore the intricacies of managing lower limb injuries, including strains, tears, and ligament damage, with an emphasis on promoting swift healing and minimizing long-term consequences.   Why Choose Rugby First Aid Training? Expert-Led Instruction: Our training program is led by experienced rugby professionals and certified first aid instructors who bring a wealth of knowledge and real-world expertise to the learning experience. Comprehensive Curriculum: With four comprehensive modules covering all aspects of rugby first aid, our training program ensures that participants are well-equipped to handle any emergency situation that may arise on the rugby field. Practical Application: Our hands-on approach to learning enables participants to practice essential first aid techniques in a supportive and interactive environment, enhancing retention and proficiency. Commitment to Safety: At the core of our training program is a steadfast commitment to promoting the safety, well-being, and enjoyment of rugby for players of all ages and skill levels.   Don't leave the safety of your players to chance. Invest in Rugby First Aid Training today and join us in fostering a culture of safety and resilience within the rugby community. Contact us now to learn more and schedule your training session! Course Curriculum Module 1: Understanding Rugby First Aid and Common Rugby Injuries Understanding Rugby First Aid and Common Rugby Injuries 00:00 Module 2: Preventing Rugby Injuries and Managing Rugby Injuries Preventing Rugby Injuries and Managing Rugby Injuries 00:00 Module 3: Managing Specific Rugby Injuries and Heat-Related Injuries in Rugby Managing Specific Rugby Injuries and Heat-Related Injuries in Rugby 00:00 Module 4: Rugby Skin Infections and Rugby Lower Limb Injuries Rugby Skin Infections and Rugby Lower Limb Injuries 00:00

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Master Conflict Management: Navigate Challenges Like a Pro! 🚀 Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive Conflict Management course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious! Why Conflict Management Matters In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change. Our Conflict Management course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise. What You'll Learn 🔍 Understanding Conflict: Explore the root causes of conflicts and gain insights into human behavior and psychology. 🗣️ Effective Communication: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ️ Negotiation Skills: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. 🛠️ Conflict Resolution Techniques: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. 🤝 Building Trust and Collaboration: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation. Who is this for? Our Conflict Management course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success. Career Path The skills you'll gain from our Conflict Management course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact:   🏢 Business and Management: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. 💼 Human Resources: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. 🌐 International Relations: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. 🎓 Education and Counseling: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings. Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Conflict Management course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Conflict Management course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers. Enroll Today and Transform Conflicts into Opportunities! Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our Conflict Management course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success! Ready to Get Started? Join Now! 🎉 Course Curriculum Module 1_ Understanding Conflict Understanding Conflict 00:00 Module 2_ Communication and Conflict Communication and Conflict 00:00 Module 3_ Conflict Styles Conflict Styles 00:00 Module 4_ Problem-Solving and Decision Making Problem-Solving and Decision Making 00:00 Module 5_ Negotiation Skills Negotiation Skills 00:00 Module 6_ Mediation and Third-Party Intervention Mediation and Third-Party Intervention 00:00 Module 7_ Managing Emotions in Conflict Managing Emotions in Conflict 00:00 Module 8_ Team Conflict Team Conflict 00:00 Module 9_ Organizational Conflict Organizational Conflict 00:00 Module 10_ Conflict Resolution in Action Conflict Resolution in Action 00:00

Learn about Reiki and how it can benefit your health and wellbeing; for example Reiki can enhance the healing process for the body, reduce stress and anxiety, enhance practices such as meditation and yoga. Find out more about Alison, Reiki and the British Reiki Circle at: https://british-reiki-circle.cademy.co.uk/about

Duration 0.5 Days 3 CPD hours This course is intended for Individuals and organizations seeking a foundational understanding of DevOps Overview Please refer to Overview This course brings a high-level understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. Course introductionWhat is DevOps? Why Now?Emerging DevOps PracticesCultureAutomationLeanMeasurement and MetricsSharingGetting Started: Implementing DevOpsNext Steps

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone engaged with teams or looking to live a more fulfilling life. Overview Upon successful completion of this course, participants will gain a new perspective on themselves and their emotions, and increase their value to society. In this course, participants will learn how beneficial becoming more self-aware can be and see how a highly self-aware person becomes more equipped to deal with daily life and its challenges. Getting Started Workshop Objectives Action Plan What is the Self? The Physical Self The Emotional Self The Mental Self The Spiritual Self Practical Illustration Awareness of the Physical Self Scanning Progressive Relaxation Physical Stressors Exercise Practical Illustration Time Management Organization Goal Management Priorities Procrastination Practical Illustration The Emotional Self Validity of Emotions Utility of Emotions Emotional Arousal Emotional Valence Practical Illustration Mood Management Emotional Intelligence Categories of Emotion Increasing Arousal Decreasing Arousal Practical Illustration The Mental Self Thinking Style Learning Style Personality Stinking Thinking Practical Illustration Interpersonal Awareness Addressing Different Thinking Styles Addressing Different Learning Styles Active Listening and Body Language Transactional Analysis Practical Illustration The Spiritual Self Mindfulness Meditation Cultivating Positivity Gratitude Practical Illustration Limitations of Self Awareness Navel Gazing Excessive Self Discipline Developing Humility Developing Empathy Practical Illustration Independence versus Interdependence What is Interdependence? Systems Theory More Than the Sum of All Parts Team Building Practical Illustration Wrapping Up Words from the Wise Additional course details: Nexus Humans Improving Self Awareness training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Improving Self Awareness course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This is an introductory-level C++ programming course designed for developers with experience programming in C or other languages. Practical hands-on prior programming experience and knowledge is required. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in basic coding with C++, coupling the most current, effective techniques with the soundest industry practices. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn: Writing procedural programs using C++ Using private, public and protected keywords to control access to class members Defining a class in C++ Writing constructors and destructors Writing classes with const and static class members Overloading operators Implementing polymorphic methods in programs Writing programs using file I/O and string streams Using manipulators and stream flags to format output Using the keyword template to write generic functions and classes Writing programs that use generic classes and functions Writing programs that use algorithms and containers of the Standard Library Apply object-oriented design techniques to real-world programming problems Using algorithms and containers of the Standard Library to manipulate string data Understand how C++ protects the programmer from implementation changes in other modules of an application Using try() blocks to trap exceptions Using catch() blocks to handle exceptions Defining exceptions and using throw to trigger them Introduction to C++ Programming / C++ Essentials is a skills-focused, hands-on C++ training course geared for experienced programmers who need to learn C++ coupled with sounds coding skills and best practices for OO development. Students will leave this course armed with the required skills to put foundation-level C++ programming skills right to work in a practical environment. The central concepts of C++ syntax and style are taught in the context of using object-oriented methods to achieve reusability, adaptability and reliability. Emphasis is placed on the features of C++ that support abstract data types, inheritance, and polymorphism. Students will learn to apply the process of data abstraction and class design. Practical aspects of C++ programming including efficiency, performance, testing, and reliability considerations are stressed throughout. Comprehensive hands on exercises are integrated throughout to reinforce learning and develop real competency Moving from C to C++ (Optional) New Compiler Directives Stream Console I/O Explicit Operators Standard Libraries Data Control Capabilities Handling Data New Declaration Features Initialization and Assignment Enumerated Types The bool Type Constant Storage Pointers to Constant Storage Constant Pointers References Constant Reference Arguments Volatile Data Global Data Functions Function Prototypes and Type Checking Default Function Data Types Function Overloading Problems with Function Overloading Name Resolution Promotions and Conversions Call by Value Reference Declarations Call-by-Reference and Reference Types References in Function Return Constant Argument Types Conversion of Parameters Using Default Initializers Providing Default Arguments Inline Functions Operator Overloading Advantages and Pitfalls of Overloading Member Operator Syntax and Examples Class Assignment Operators Class Equality Operators Non-Member Operator Overloading Member and Non-Member Operator Functions Operator Precedence This Pointer Overloading the Assignment Operator Overloading Caveats Creating and Using Objects Creating Automatic Objects Creating Dynamic Objects Calling Object Methods Constructors Initializing Member consts Initializer List Syntax Allocating Resources in Constructor Destructors Block and Function Scope File and Global Scope Class Scope Scope Resolution Operator :: Using Objects as Arguments Objects as Function Return Values Constant Methods Containment Relationships Dynamic Memory Management Advantages of Dynamic Memory Allocation Static, Automatic, and Heap Memory Free Store Allocation with new and delete Handling Memory Allocation Errors Controlling Object Creation Object Copying and Copy Constructor Automatic Copy Constructor Conversion Constructor Streaming I/O Streams and the iostream Library Built-in Stream Objects Stream Manipulators Stream Methods Input/Output Operators Character Input String Streams Formatted I/O File Stream I/O Overloading Stream Operators Persistent Objects Introduction to Object Concepts The Object Programming Paradigm Object-Orientated Programming Definitions Information Hiding and Encapsulation Separating Interface and Implementation Classes and Instances of Objects Overloaded Objects and Polymorphism Declaring and Defining Classes Components of a Class Class Structure Class Declaration Syntax Member Data Built-in Operations Constructors and Initialization Initialization vs. Assignment Class Type Members Member Functions and Member Accessibility Inline Member Functions Friend Functions Static Members Modifying Access with a Friend Class Templates Purpose of Template Classes Constants in Templates Templates and Inheritance Container Classes Use of Libraries Strings in C++ Character Strings The String Class Operators on Strings Member Functions of the String Class Inheritance Inheritance and Reuse Composition vs. Inheritance Inheritance: Centralized Code Inheritance: Maintenance and Revision Public, Private and Protected Members Redefining Behavior in Derived Classes Designing Extensible Software Systems Syntax for Public Inheritance Use of Common Pointers Constructors and Initialization Inherited Copy Constructors Destructors and Inheritance Public, Protected, Private Inheritance Exceptions Types of Exceptions Trapping and Handling Exceptions Triggering Exceptions Handling Memory Allocation Errors C++ Program Structure Organizing C++ Source Files Integrating C and C++ Projects Using C in C++ Reliability Considerations in C++ Projects Function Prototypes Strong Type Checking Constant Types C++ Access Control Techniques Polymorphism in C++ Definition of Polymorphism Calling Overridden Methods Upcasting Accessing Overridden Methods Virtual Methods and Dynamic Binding Virtual Destructors Abstract Base Classes and Pure Virtual Methods Multiple Inheritance Derivation from Multiple Base Classes Base Class Ambiguities Virtual Inheritance Virtual Base Classes Virtual Base Class Information The Standard Template Library STL Containers Parameters Used in Container Classes The Vector Class STL Algorithms Use of Libraries

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make your life very difficult and stressful, especially if there is conflict between you and your manager. This course is essential for people who want to understand where conflict can be used to positive effect and how to manage conflict in your working relationships and see it as something positive that can stimulate the environment. Research has shown that relationships at work are an extremely high motivational factor, and for a lot of people it has a higher importance that salary! Therefore, it is essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation. This participative event will cover a wide variety of exercises and personal stories, and leave course participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome. This is a workshop that targets anyone where conflict needs to be managed and cannot seem to resolve it, whether internally or externally. At the end of the day, participants will: Know their key relationships and the strength of those relationships Complete the Strengths Deployment Inventory (SDI) to identify where you deploy your strengths Understand what is important to you and your key stakeholders Know how motivational value systems can influence behaviour Tailor your communication style to match that of your opposite party Know conflict strategies to resolve conflict in others Learn to be more assertive when challenging Achieve key personal, departmental and organisational objectives 1 Where are you now? How effective are your current working relationships? Can I work effectively without the input from others? Who do you need to be a success? 2 The Strengths Deployment Inventory (SDI) Completion of the SDI questionnaire An understanding of the theory A 'trip around the triangle' Predicting relationship interaction Your scores and what they mean in your relationships 3 Conflict theory What is conflict? The 3 flags of conflict What are your conflict triggers? Your conflict scores plotted The conflict sequence 4 Conflict resolution strategies Early warning signs Most productive behaviours Least productive behaviours Preventable / unwarranted conflict Review of the dynamic triangle Review of the day, personal learning and action planning

Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.