In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Building Surveying Training: Building Surveying Course Online Would you like to begin acquiring valuable knowledge that will help you differentiate yourself from your rivals? If so, then our special building surveying course could be your perfect choice! This building surveying course covers construction technology, building pathology, regulations, and inspection. Also, the building surveying course includes maintenance, heritage conservation, BIM, and health and safety. Moreover, the building surveying course describes professional ethics, project management, sustainability, and communication. Students in this building surveying course gain skills in defect recognition, risk evaluation, maintenance planning, and client communication. What are you waiting for, then? Enrol in this building surveying course on building surveys right away. Special Offers of this Building Surveying: Building Surveying Course: This Building Surveying: Building Surveying Course includes a FREE PDF Certificate. Lifetime access to this Building Surveying: Building Surveying Course Instant access to this Building Surveying: Building Surveying Course 24/7 Support Available to this Building Surveying: Building Surveying Course Main Course: Building Surveying Course [ Note: Free PDF certificate as soon as completing Building Surveying Training: Building Surveying Course] Building Surveying Training: Building Surveying Course Online This Building Surveying Training: Building Surveying Course consists of 09 modules. Unlock your potential with our Building Surveying course! Dive deep into Building Surveying principles, practices, and techniques. Master Building Surveying skills that set you apart in the industry. Our Building Surveying course offers hands-on experience and expert guidance in Building Surveying, preparing you for a successful career in Building Surveying. Enroll today! Who is this course for? Building Surveying Training: Building Surveying Course Online Anyone interested in earning a diploma in this field can take this building surveying course. Requirements Building Surveying Training: Building Surveying Course Online To enrol in this Building Surveying Training: Building Surveying Course, students must fulfil the following requirements: Building Surveying: Good Command over English language is mandatory to enrol in our Building Surveying Course. Building Surveying: Be energetic and self-motivated to complete our Building Surveying Course. Building Surveying: Basic computer Skill is required to complete our Building Surveying Course. Building Surveying: If you want to enrol in our Building Surveying Course, you must be at least 15 years old. Career path Building Surveying Training: Building Surveying Course Online This building surveying course provides an exceptional chance to grow professionally and acquire useful skills.
Course Overview Master the art of professional communication with our Email Writing: Styles and Templates course. This programme is designed to equip learners with the techniques and understanding needed to craft clear, concise, and impactful emails in any business or personal context. Covering everything from structuring emails and using the right tone, to managing inboxes and recognising email etiquette, this course enhances both written clarity and communication confidence. By the end of the course, learners will be able to identify different writing styles, adapt their tone to suit the audience, and apply best practices when communicating via email. Whether writing to clients, colleagues, or superiors, learners will leave better prepared to communicate effectively in the digital workplace. Course Description This course delves into the essentials of modern email writing, providing a thorough exploration of communication styles, tone, email structure, and content refinement. Learners will discover how to organise their emails logically, maintain professional standards, and ensure clarity in various types of written correspondence. The course also highlights key strategies for managing email flow and avoiding common mistakes, as well as guidance on email etiquette and the risks of digital communication. With real-world examples and scenarios, learners will be exposed to a variety of writing situations, gaining the ability to adapt their messaging to suit different audiences and purposes. Each module builds towards enhancing writing proficiency for formal and semi-formal settings. Course Modules Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional writing style. Professionals aiming to enhance their communication within workplace settings. Beginners with an interest in business writing and corporate communication. Administrative staff, customer service representatives, and team leaders responsible for written correspondence. Career Path Administrative Assistant Office Manager Customer Support Agent Executive Assistant HR Coordinator Content and Communications Executive Client Relationship Manager
Transform your career with our Makeup and Skincare for Beauty Professionals course. Become proficient in essential and advanced makeup techniques, skincare routines, and professional practices. Enroll today to enhance your skills and excel in the beauty industry!
Join this course to take your 3D modeling skills up a notch! Graduate to the next level of game design by learning all about the Blender to Unreal Engine 5 (UE5) professional workflow for medieval dungeon props. You will learn how to build assets in Blender and then how to import them into Unreal Engine 5 for your project.
Duration 1 Days 6 CPD hours This course is intended for This overview-level course is ideally suited for professionals seeking an introduction to microservices architecture and its application within a business context. Ideal attendee roles include software developers, system architects, technical managers, and IT professionals who are part of teams transitioning to a microservices approach. It's also an excellent starting point for non-technical roles such as product owners or business analysts who work closely with technical teams and want to better understand and become conversant in the language and principles of microservices. Overview This course combines engaging instructor-led presentations and useful demonstrations with engaging group activities. Throughout the course you'll explore: Understand the Basics of Microservices: Get to know the fundamental principles and characteristics of microservices and how they revolutionize traditional software development approaches. Explore the Design of Microservices: Gain an overview of how microservices are designed based on business requirements and what makes them unique in the software architecture world. Overview of Managing and Scaling Microservices: Get an introduction to how microservices are managed and scaled independently, and understand the significance of these features in your business operations. Familiarize with the Microservices Ecosystem: Learn about the typical patterns, best practices, and common pitfalls in the microservices world, setting a foundation for future learning and implementation. Introduction to Microservices in a Business Context: Acquire a basic understanding of how microservices can be aligned with specific business capabilities, and get a glimpse into how they can coexist with legacy systems in a business setting. Microservices have rapidly emerged as a popular architectural style, breaking down applications into small, independent services that can be developed, deployed, and scaled individually. Microservices offer a robust method to address a variety of projects, such as e-commerce platforms and content management systems, enhancing scalability and boosting productivity. This technology, when employed correctly, can greatly increase software delivery speed and system resilience, making it a crucial skill set for modern technology professionals.Understanding Microservices - A Technical Overview is a one-day course ideally suited for technical professionals seeking an introduction to microservices architecture and its application within a business context. Under the guidance of an industry expert, this engaging class combines lecture-style learning with lively demonstrations, case study review and group discussions.Throughout the course you?ll explore the principles and characteristics that define microservices, how to identify suitable projects for a microservices approach, the factors to consider when designing them, and the strategies to effectively manage and scale them within complex systems. You?ll also learn about the best practices, patterns, and anti-patterns, arming you with the knowledge to make the right architectural choices. This course also explores the real-world implementation of microservices in a business enterprise. We'll discuss how to align the application of microservices with your organization's specific business capabilities, and offer strategies for smoothly integrating this technology within existing legacy systems. Introduction to Microservices Understand what microservices are and their role in modern software development. Introduction to Microservices: what they are and why they matter. Monolithic vs Microservices: highlighting the shift and benefits. Key principles and characteristics of microservices. Identifying suitable applications for microservices transformation. Demo: Analyzing a sample application and identifying potential microservices Architecting and Managing Microservices Learn the basic strategies for scaling and managing microservices. Scaling Microservices: from a single service to hundreds. Key components of a microservices architecture. Introduction to resilience patterns: Circuit-Breakers and Bulkheads. Load management and provisioning in a microservices setup. Understanding the role of cloud services in microservices. Optional Demo: Illustrating how a microservice-based application scales in real-time Designing Microservices Learn the key aspects to consider when designing microservices. Defining microservice boundaries: Deciding the scope of a microservice. Communication patterns in microservices. Understanding Microservice endpoints. Exploring data stores and transaction boundaries in microservices. Overcoming challenges in Microservices design. Demo: Designing microservices for a hypothetical business requirement Implementing Microservices in a Business Enterprise Understand the process and considerations for implementing microservices in an enterprise context. Assessing enterprise readiness for microservices. Building the business case for microservices: strategic advantages and potential challenges. Aligning microservices with business capabilities. Organizational changes: Team structures and processes for microservices. Dealing with Legacy Systems: Strategies for microservices integration. Demo: Exploring a case study of successful microservices implementation in a business enterprise The Microservices Ecosystem Understand the key tools and best practices in the Microservices ecosystem. Understanding the typical Microservices Stack. Monitoring and Logging in Microservices. Introduction to Docker: Containerization of Microservices. Deployment strategies in a Microservices setup. Introduction to Orchestration in Microservices Demo: Containerizing and deploying a simple microservice Microservices Deployment Strategies Understand various ways to safely introduce changes in a microservices environment. The concept of Blue-Green Deployment: changing services without downtime. Canary Releases and Feature Toggles: slowly rolling out changes to users. Database changes in a microservices environment: keeping data consistent. Demo: Examining various deployment strategies Microservices Best Practices and DevOps Learn key strategies to ensure a smooth operation of your microservices setup. The DevOps culture in Microservices: collaboration for efficiency. Defining a Minimum Viable Product in a Microservices setup: building small, delivering fast. Dealing with data in a distributed setup: managing Data Islands. The importance of Continuous Integration/Continuous Delivery in a microservices setup. Governance: Keeping track of your services and their consumers. Demo: Visualizing a simple continuous delivery pipeline Microservices Patterns and Anti-Patterns Learn about common do's and don'ts when working with microservices. Understanding patterns that help with efficient microservices operation. Recognizing and avoiding anti-patterns that can hinder performance. Dealing with common challenges: dependencies between services, managing service boundaries. Demo: Examples of real-world patterns and anti-patterns Simple Overview of OAuth and OpenID for Microservices Introduction to OAuth and OpenID: What they are and why they matter in Microservices. The role of tokens in OAuth 2.0: How they help in securing communications. A simplified look at OpenID Connect: Linking identities across services. Demo
Supercharge your career with our comprehensive RPA UiPath developer course and dive into real projects to master UiPath, gain unwavering confidence, and pave your way to success. Elevate your career prospects with access to an extensive resource of 100+ RPA UiPath interview questions and become a highly proficient RPA expert today.
[Updated: February 2024] [FREE Mental Health Care Training - MCA & DOLS] [FREE Understanding Children & Young People's Mental Health] [FREE Dual Diagnosis Level 2] [FREE EFT- Emotional Freedom Technique] Life's challenges are inescapable, & we could all use some help when things become challenging - someone to bring some light into a grim situation - Counsellors. Whether you're suffering from depression, anxiety, low self-esteem, or need some guidance in your life, counselling can help. Join this Counselling and Psychology course & learn in detail about counselling. This Advanced Diploma in Counselling at QLS Level 7 is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 250 CPD points) to make your skill development & career progression more accessible than ever! Mental health issues can drastically limit a person's ability to live a happy life. Relationships, family life, & jobs may all be affected by them. Mental health issues affect people of all economic, social, & ethnic backgrounds. People of all ages, from children to the elderly, can be affected by depression & anxiety. What do you learn from our Diploma of Counselling and Psychology (Online) Course: With the aid of this Counselling and Psychology course curriculum, you will gain various vital skills & knowledge, including: Have a thorough understanding of theories & models Discover the legal, cultural, & ethical aspects of professional counselling Learn about the use of medication & therapy to treat mental diseases Know in detail about communication skills & empathy Explore many aspects of life coaching & career counselling This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Progression of Diploma of Counselling and Psychology (Online) Course: After completing this course, you can progress towards- Counselling level 4 Level 2 Certificate in Counselling Skills (RQF) NCFE CACHE Level 3 Diploma in Counselling Skills Level 6 Counselling Advanced Diploma in Counselling at QLS Level 7 course will cover the following topics: Theories and Models Psychotherapy & Psychiatric Disorders Treating Trauma, Stress, and Anxiety Life Coaching Family Law Conflict and Violence Communication Skills 4 Free Gifts are included in this Counselling course Free courses will cover the following topics: Free Course No 01: Mental Health Care Training Mental Capacity Act Decision Making Confidentiality and Record Keeping Authorised Deprivation Legal Background to DOLS Free Course No 02: Understanding Children and Young People's Mental Health Attachment and Relationship Building in Childhood Factors that Influence Development Mental Health Problems in Young and Adults Autism, ADHD and Dyslexia in Young Adults Mental Health Related Legislation in the UK Free Course No 03: Dual Diagnosis Level 2 Drugs and Their Effects Neurophysiology Minimisation and Optical Health Ethical Issues Dual Diagnosis Free Course No 04: EFT - Emotional Freedom Technique Emotional Freedom Technique Applying EFT to Physical Issues Doing Business with EFT Why Choose Our Diploma of Counselling and Psychology (Online) Course: Earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get instant access to this Counselling and Psychology course. Learn Counselling and Psychology from anywhere in the world Counselling and Psychology is affordable and simple to understand Counselling and Psychology is entirely online, interactive lesson with voiceover audio Lifetime access to the Counselling and Psychology course materials Counselling and Psychology comes with 24/7 tutor support The demand for Counselling and Psychology personnel has never been greater. Now is a perfect moment to start a career if you are enthusiastic about assisting people & contributing to the health & welfare of individuals, families, & communities. Enrol in the Counselling and Psychology course & assist people to live a fulfilling life. Certificate of Completion After successfully completing this course, you can order your CPD Accredited PDF Certificate (Advanced Diploma in Counselling at QLS Level 7 ) as proof of your achievement. For the Hard Copy certificate, you have to pay £29.99 + Postal Charge. CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 09:53 1: Introduction Video Preview 01:26 2: Counselling and Counsellors Preview 08:27 Module 02: Theories and Models (Part 1) 12:49 3: Theories and Models of Counselling (Part 1) 12:49 Module 03: Theories and Models (Part 2) 13:48 4: Theories and Models of Counselling (Part 2) 13:48 Module 04: Legal, Cultural and Ethical Issues 12:00 5: Legal, Cultural and Ethical Issues in Professional Counselling 12:00 Module 05: Forms of Psychotherapy 12:03 6: Forms of Psychotherapy 12:03 Module 06: Psychotherapy 09:06 7: Counselling and Psychotherapy 09:06 Module 07: Dynamic Psychotherapy 18:50 8: Dynamic Psychotherapy 18:50 Module 08: Childhood and Adolescent Psychiatric Disorders 14:43 9: Childhood and Adolescent Psychiatric Disorders 14:43 Module 09: Working with Children and Adolescents in Schools 13:34 10: Counselling Children and Adolescents in Schools 13:34 Module 10: Treating Trauma and Substance Abuse 10:59 11: Counselling Trauma and Substance Abuse 10:59 Module 11: Treating Stress and Anxiety Disorders 17:52 12: Module 11: Counselling Stress and Anxiety Disorders 17:52 Module 12: Treating Personality Disorders 25:53 13: Counselling Personality Disorders 25:53 Module 13: Treating Mood Disorders and Depression 12:45 14: Counselling Mood Disorders and Depression 12:45 Module 14: Treating Eating & Sleeping Disorders 27:48 15: Counselling Eating & Sleeping Disorders 27:48 Module 15: Life Coaching and Career 10:12 16: Life Coaching and Career Counselling 10:12 Module 16: Family Law 13:35 17: Family Law 13:35 Module 17: Framing Family Law 13:43 18: Framing Family Law 13:43 Module 18: Marriage in Family Law 09:48 19: Marriage in Family Law 09:48 Module 19: Domestic Violence 14:55 20: Domestic Violence 14:55 Module 20: Couple and Family Counselling 15:18 21: Couple and Family Counselling 15:18 Module 21: Conflict Resolution 09:37 22: Conflict Resolution 09:37 Module 22: Pre-Marital 11:21 23: Pre-Marital Counselling 11:21 Module 23: Affairs 12:57 24: Affairs 12:57 Module 24: Apology & Forgiveness 10:09 25: Apology & Forgiveness 10:09 Module 25: Adapting to Changes 10:18 26: Adapting to Changes 10:18 Module 26: Treating Self-Harm and Suicide 11:31 27: Counselling Self-Harm and Suicide 11:31 Module 27: Engaging and Assessing the Patients 12:45 28: Engaging and Assessing the Clients 12:45 Module 28: Helping the Client in Crisis 08:38 29: Helping the Client in Crisis 08:38 Module 29: Crisis Intervention 08:03 30: Crisis Intervention 08:03 Module 30: Low Intensity CBT Treatment 10:41 31: Low Intensity CBT Treatment 10:41 Module 31: Medication and Therapy in the Treatment of Mental Illness 14:38 32: Medication and Therapy in the Treatment of Mental Illness 14:38 Module 32: Communication Skills and Empathy 12:36 33: Communication Skills and Empathy in Counselling 11:36 34: Final Words Preview 01:00 Assessment (Optional) 04:00 35: Assignment - Advanced Diploma in Counselling at QLS Level 7 Preview 04:00 Order Your Certificate 02:00 36: Order Your CPD Certificate 01:00 37: Order Your QLS Endorsed Certificate 01:00 Recommendations! 01:00 38: Take your career to the next level with HF Online! 01:00 Free Course No 01: Mental Health Care Training - MCA & DOLS 1:54:42 39: Module 01: The Mental Capacity Act 08:36 40: Module 02: Assessment of Mental Capacity 07:27 41: Module 03: Best Interest Decision Making 11:33 42: Module 04: Advocacy and Advance Planning 07:57 43: Module 05: Providing Care or Treatment to People Who Lack Capacity 07:15 44: Module 06: Confidentiality and Record Keeping 06:07 45: Module 07: Public Bodies and Services Created by MCA Act 2005 04:37 46: Module 08: Interface with Legislation, Policy and Procedures 08:26 47: Module 09: Deprivation of Liberty Safeguards 09:11 48: Module 10: Authorised Deprivation 11:18 49: Module 11: Legal Background to DOLS 07:52 50: Module 12: The MCA (2005) and DOLS During a Pandemic 09:46 51: Module 13: Liberty Protection Safeguards (LPS) 14:37 Free Course No 02: Understanding Children and Young People's Mental Health 3:40:24 52: Module 01: Introduction to Mental Health 14:09 53: Module 02: Child Psychology 21:26 54: Module 03: Attachment and Relationship Building in Childhood 28:33 55: Module 04: Impacts of Separation and Loss on Attachment 16:01 56: Module 05: Factors that Influence Development 18:39 57: Module 06: Mental Health Problems in Young and Adults 10:22 58: Module 07: Other Mental Health Problems in Young and Adults 10:43 59: Module 08: Autism, ADHD and Dyslexia in Young and Adults 21:00 60: Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 21:42 61: Module 10: The Self Harming Behaviour 13:14 62: Module 11: Mental Health Treatment and Medicine 13:17 63: Module 12: Mental Health over Life Span and Society in the UK 09:49 64: Module 13: Mental Health Related Legislations in the UK 21:29 Free Course No 03: Dual Diagnosis Level 2 4:31:11 65: Module 01: Dual Diagnosis: A Challenge of New Era 20:19 66: Module 02: Drugs and Their Effects 24:37 67: Module 03: Mental Health: An Introduction 33:27 68: Module 04: Brain Works - Neurophysiology 25:11 69: Module 05: Harm Minimisation and Optical Health 32:33 70: Module 06: Models of Care and Dual Diagnosis 23:36 71: Module 07: Psychological Interventions in Dual Diagnosis 13:28 72: Module 08: Practice and Policy Issues 13:50 73: Module 09: Ethical Issues and Mental Health Act 19:46 74: Module 10: The Assessment Process in Dual Diagnosis 23:13 75: Module 11: Treatment in Dual Diagnosis 41:11 Free Course No 04: EFT - Emotional Freedom Technique 1:04:12 76: Module 01: What Is EFT (Emotional Freedom Technique)? 06:36 77: Module 02: EFT and Emotions, The Brain (EFT with the body) 06:46 78: Module 03: EFT Procedure 09:07 79: Module 04: Detailed Instructions of EFT 07:37 80: Module 05: Applying EFT to Physical Issues 08:13 81: Module 06: Treating Children with EFT 07:42 82: Module 07: EFT That Can Improve/ Heal Life & Tips 08:17 83: Module 08: Doing Business with EFT 09:54 Who is this course for? Anyone from any background can enrol in this Counselling and Psychology course. Nevertheless, this course is particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol in the Diploma of Counselling and Psychology (Online) Course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Career path This Diploma of Counselling and Psychology (Online) Course will help you when you apply for positions like: School counsellor Mental Health Social Worker Psychologist Mental Health Counsellor Operating Your Own Counselling Practice Careers Counsellor or Adviser Drug and Alcohol Counsellor Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate Accredited by CPDQS Digital certificate - Included Assessment Process You have to complete the course assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve a Quality Licence Scheme endorsed certificate. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing theexam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. Advanced Diploma in Counselling at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the course, you need to order to receive aCertificate Accredited by CPDQSthat is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
The Wealth and Asset Management Essentials Course offers a focused exploration into the key principles and strategies that govern effective wealth preservation and growth. Designed for individuals seeking to deepen their understanding of financial asset management, this course covers essential topics such as portfolio construction, risk management, and investment vehicles. Whether you're a novice or looking to refresh your knowledge, the course delivers clear, concise insights that build a solid foundation in managing personal or institutional wealth. Through expertly structured modules, learners gain a broad appreciation of how various asset classes operate and interact within the financial markets. The course also highlights important considerations around market trends, investment performance analysis, and regulatory frameworks, all presented in an accessible online format. Perfectly suited for anyone aiming to enhance their financial acumen, this course equips participants with the theoretical knowledge needed to make well-informed decisions in wealth and asset management. Learning Outcomes: After completing this Wealth Management course, you should be able to - Gain a comprehensive understanding of Wealth Management. Explore asset management principles and strategies. Develop skills in financial planning and risk assessment. Master the art of portfolio management and investment strategies. Understand the nuances of wealth management, taxation, and estate planning. Certification Upon successful course completion, students can obtain a certificate titled Wealth Management. You can get a digital certificate in a high-resolution PDF format for Free. If you prefer a hard copy and you live in the UK, we offer a professionally printed certificate mailed to your address for £3.99. International students can also request a hard copy certificate which will be shipped to your address outside the UK for £10. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Wealth Management course is ideal for - Aspiring wealth managers seeking a theoretical understanding of the field. Financial professionals looking to expand their knowledge in wealth management. Individuals interested in personal finance and investment strategies. Students pursuing degrees in finance or related fields. Career path Wealth Manager: £40,000 - £100,000 per year Investment Advisor: £35,000 - £80,000 per year Financial Planner: £30,000 - £70,000 per year Portfolio Manager: £45,000 - £120,000 per year Estate Planner: £40,000 - £90,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.