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Step into the fast-paced world of hospitality management with this comprehensive course. Covering everything from front office operations to e-hospitality, this course equips you with the skills needed to excel in various hospitality roles. Learn to manage service quality, master marketing strategies, and navigate financial aspects in the industry.

Learning how to keep your food safe and proper management of food and beverage has no alternative. This Catering Management Course brings an opportunity to learn about food safety and management along with an introduction to hygiene. Start learning Catering Management Course that will give you enough knowledge and skills to build your dream career. About this course This Catering Management Course helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Catering Management Course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Catering Management Course is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Catering Management Course related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Catering Food Safety Module 2: Introduction to Food Safety and Hygiene Module 3: Food and Beverage Management Course Content Catering Management Basics Module 1: Catering Food Safety 00:16:00 Module 2: Introduction to Food Safety and Hygiene 00:11:00 Module 3: Food and Beverage Management 00:14:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Hotel Management, E-Hospitality, Food and Beverage Management Diploma Elevate your career with comprehensive training in Hotel Management, E-Hospitality, and Food and Beverage Management. Our Hotel Management Diploma course offers a 360-degree view of modern Hotel Management essentials. Learning Outcomes: Assess recruitment strategies in Hotel Management. Formulate training plans in Hotel Management. Enhance front desk functions in Hotel Management. Oversee housekeeping protocols under Hotel Management. Implement travel and tourism marketing in Hotel Management. Utilize e-hospitality technology in Hotel Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Hotel Management, E-Hospitality, Food and Beverage Management Diploma: Selection & Recruitment in Hotel Management: Identify and execute recruitment methodologies uniquely tailored for Hotel Management. Development and Training Strategies in Hotel Management: Foster workforce capabilities through targeted training approaches in Hotel Management. Mastering Front Desk Efficiency in Hotel Management: Maximize customer satisfaction by optimizing front desk operations in Hotel Management. Management of Housekeeping: Ensure a superior guest experience by mastering housekeeping management in a Hotel Management setting. Travel & Tourism Marketing in Hotel Management: Deploy effective marketing campaigns aimed at boosting tourism, leveraging Hotel Management tools. E-Hospitality Tech in Hotel Management: Adapt to the digital age by integrating e-hospitality solutions into your Hotel Management practices.

Step into the dynamic world of Chef & Catering Management with our comprehensive course. Learn the art of culinary excellence, master operational management, and gain a strong understanding of food safety laws. Stay ahead of industry trends and pave your way to becoming a leading culinary and catering manager.

Master pest control in the food industry with our course. Learn HACCP application, eco-friendly practices, and effective documentation strategies for a pest-free environment. Essential for food business professionals seeking comprehensive pest management knowledge.

Overview   Master Food Safety and Hygiene with our Level 3 Supervising Food Safety in Catering Training for Catering Professionals. Achieve a 5-Star Rating and Excel in the Hospitality Industry!   Embark on a journey to become a culinary hero by mastering food safety and hygiene practices with our comprehensive Level 3 Supervising Food Safety in Catering Course. Designed for catering professionals in the hospitality sector, this CPD accredited training will empower you to achieve a five-star food hygiene rating and elevate your career.   Why Choose Our Level 3 Supervising Food Safety in Catering Course?   Our Level 3 Supervising Food Safety in Catering training course is tailored for senior-level professionals in the catering and hospitality industry. By enrolling in this course, you will gain: In-depth knowledge of food safety management systems, including supervising food safety, training staff effectively, and implementing best practices to minimize food hazards. A solid understanding of the importance of exceptional personal hygiene standards and UK HACCP Food Safety Standards. A competitive edge in the catering and hospitality industry, with a recognized qualification and the expertise to maintain high food safety standards in the workplace.   Key Features CPD IQ Certified Free PDF Certificate Lifetime Access Description   Level 3 Supervising Food Safety in Catering   Course Curriculum   Module 1: Introduction to Food Hygiene Explore the foundations of food hygiene and safety, understanding its significance in the catering and hospitality sector.   Module 2: Origin and Nature of Food Risk Uncover the sources of food risks and learn how to identify and mitigate potential hazards in a professional setting.   Module 3: Technologies and Food Safety Delve into the role of technology in maintaining food safety, and discover how to harness modern innovations to ensure high standards.   Module 4: Preservation of Fruits and Vegetables Master the techniques for preserving fruits and vegetables, ensuring optimal quality and safety in your culinary creations.   Module 5: Establishing Food Safety Management System (FSMS) in a Company Learn how to create and implement an effective FSMS, ensuring your workplace remains compliant with the Food Safety Act 1990.   Module 6: Hazard Analysis and Critical Control Point System (HACCP) Develop your understanding of HACCP principles and their application in catering and hospitality environments.   Module 7: Management of Chemical Contaminants Gain knowledge about managing chemical contaminants in food products, ensuring the safety and wellbeing of your customers.   Module 8: Sustainability and Food Production Explore the principles of sustainable food production and learn how to incorporate these practices into your catering business.   Module 9: Food Safety - An Introduction Dive deeper into the essential concepts of food safety, ensuring a comprehensive understanding of its importance in the industry.   Module 10: Food Safety Challenges in the Global Supply Chain Learn how to navigate food safety challenges in the complex global supply chain, maintaining high standards at every stage.   Module 11: Recognising Food Safety Hazards Develop the skills to recognize potential food safety hazards, ensuring swift action can be taken to prevent issues.   Module 12: Designing Safety into a Food Product Discover how to design food products with safety in mind, minimizing risks and ensuring customer satisfaction.   Module 13: Designing a Safe Food Process Learn how to create safe food processes, ensuring the highest standards of food safety and hygiene in your operations.   Module 14: Maintaining and Improving a Food Safety Programme Master the techniques for maintaining and improving food safety programs, ensuring continuous compliance and improvement.   Module 15: Food Safety in Foodservice Operations Explore best practices for ensuring food safety in foodservice operations, maintaining a healthy and safe environment for staff and customers.   Module 16: Personal Hygiene Understand the importance of personal hygiene in food safety, and learn how to maintain impeccable standards in the workplace.   Accreditation of Level 3 Supervising Food Safety in Catering This Level 3 Supervising Food Safety in Catering Course is CPD IQ Accredited, ensuring a high-quality course content that is recognised and approved in the UK.   Certification Upon completion of Level 3 Supervising Food Safety in Catering course, you will receive a free PDF certificate to showcase your achievement. Who is this course for?   Our Level 3 Supervising Food Safety in Catering Course is perfect for anyone operating in the food, catering, and hospitality industries, including: Chefs Food Critics Restaurant and café owners Food safety officers Catering managers Kitchen managers Food handlers   Course Progression:   This is not a regulated course, to get qualified, you can choose Food Safety Level 4 Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) Career path   Potential career paths include roles such as souse chef, food safety officer, catering manager, and food and beverage manager, with average salaries ranging from £20,000 to £25,000 per annum.   Invest in your future and enroll in our Level 3 Supervising Food Safety in Catering Course today to unlock your full potential in the catering and hospitality industry. Course Curriculum Module 01: Introduction to Food Hygiene Introduction to Food Hygiene 00:00 Module 02: Origin and Nature of Food Risk Origin and Nature of Food Risk 00:00 Module 03: Technologies and Food Safety Technologies and Food Safety 00:00 Module 04: Preservation of Fruits and Vegetables Preservation of Fruits and Vegetables 00:00 Module 05: Establishing Food Safety Management _System(FSMS) in a company Establishing Food Safety Management _System (FSMS) in a company 00:00 Module 06: Hazard Analysis and Critical Control_Point System (HACCP) Hazard Analysis and Critical Control_Point System (HACCP) 00:00 Module 07: Management of Chemical _Contaminants for food safety Management of Chemical Contaminants for food safety 00:00 Module 08: Sustainability and food safety Sustainability and food safety 00:00 Module 09: Food Safety -An Introduction Food Safety -An Introduction 00:00 Module 10: Food Safety Challenges in the Global Supply Chain Food Safety Challenges in the Global Supply Chain 00:00 Module 11: Recognising Food Safety Hazards Recognising Food Safety Hazards 00:00 Module 12: Designing Safety into a Food Product Designing Safety into a Food Product 00:00 Module 13: Designing a Safe Food Process Designing a Safe Food Process 00:00 Module 14: Maintaining and Improving a Food Safety Programme Maintaining and Improving a Food Safety Programme 00:00 Module 15: Food Safety in Foodservice Operations Food Safety in Foodservice Operations 00:00 Module 16: Personal Hygiene Personal Hygiene 00:00

🎩 Welcome to the Ultimate Concierge Training Course! 🎩 Are you ready to unlock the secrets to becoming a top-notch concierge? Look no further! Our comprehensive Concierge Training Course is designed to equip you with the skills, knowledge, and expertise needed to excel in the dynamic world of hospitality and customer service.   🌟 Why Choose Our Concierge Training Course? 🌟 Imagine being the go-to person for all guest needs, whether it's booking reservations, arranging transportation, or providing insider tips on local attractions. With our course, you'll learn the art of anticipating and fulfilling every guest's desires with finesse and professionalism. Here's what sets our course apart: Expert Guidance: Learn from industry experts who have years of experience in the hospitality sector. Our instructors are dedicated to providing you with practical insights and real-world examples that will prepare you for success. Comprehensive Curriculum: Our course covers everything from communication skills and problem-solving techniques to cultural awareness and time management. You'll graduate with a well-rounded skill set that will impress employers and guests alike. Interactive Learning: Engage in hands-on activities, case studies, and role-playing exercises that simulate real-life scenarios. This interactive approach ensures that you not only understand the concepts but also know how to apply them effectively in the field. Flexible Learning Options: Whether you prefer to study at your own pace or participate in live online sessions, our flexible learning options make it easy to fit your training around your busy schedule. Certification: Upon completion of the course, you'll receive a prestigious certification that demonstrates your expertise as a professional concierge. This credential will open doors to exciting career opportunities in hotels, resorts, luxury residences, and more.   👩‍💼 Who is this for? 👨‍💼 Our Concierge Training Course is perfect for anyone looking to break into the hospitality industry or advance their career in guest services. Whether you're a recent graduate, a career changer, or a seasoned professional seeking to enhance your skills, this course is for you! If you have a passion for providing exceptional service, a knack for problem-solving, and a friendly demeanor, then you have what it takes to thrive as a concierge.   🚀 Career Path 🚀 Upon completing our Concierge Training Course, you'll be ready to embark on a rewarding career path in the hospitality industry. Here are just a few of the exciting job opportunities that await you: Hotel Concierge: As a hotel concierge, you'll be the face of the establishment, providing personalized assistance to guests and ensuring that their stay is unforgettable. Residential Concierge: In this role, you'll cater to the needs of residents in upscale apartment buildings or condominiums, offering a range of services from package delivery to event planning. Corporate Concierge: Work for companies that offer concierge services as a perk for their employees, helping them with tasks such as travel arrangements, event planning, and errand running. Virtual Concierge: With the rise of remote work and virtual assistants, there's a growing demand for concierge services that can be delivered online or over the phone. Don't wait any longer to pursue your dreams of becoming a top-tier concierge. Enroll in our Concierge Training Course today and take the first step towards a rewarding and fulfilling career in hospitality!   🔍 Frequently Asked Questions (FAQ) 🔍 What is a Concierge? A concierge is a hospitality professional who serves as a personal assistant to guests, residents, or clients, providing a wide range of services to enhance their experience. This may include making reservations, arranging transportation, coordinating activities, and offering recommendations for local attractions and services. Why is Concierge Training Important? Concierge training is essential for developing the skills and knowledge needed to excel in the role of a concierge. From effective communication and customer service techniques to problem-solving and time management skills, training prepares individuals to meet the diverse needs of guests and clients in a fast-paced environment. Who Can Benefit from Concierge Training? Anyone interested in pursuing a career in the hospitality industry, particularly in guest services, can benefit from concierge training. Whether you're a recent graduate, a career changer, or an experienced professional seeking to advance your skills, our training course is designed to cater to individuals at all stages of their career journey. What Will I Learn in the Concierge Training Course? While the specific curriculum may vary depending on the course provider, typical topics covered in concierge training include customer service principles, communication techniques, problem-solving strategies, cultural awareness, time management, and industry best practices. Students can expect to gain practical skills and knowledge that are directly applicable to the role of a concierge. How Long Does the Training Course Take to Complete? The duration of a concierge training course can vary depending on factors such as the course format (e.g., full-time, part-time, online) and the depth of the curriculum. Some courses may be completed in a matter of weeks, while others may span several months. It's important to check the specific details of the course you're interested in to determine the time commitment required. Is Certification Included in the Course? Many concierge training courses offer a certification upon successful completion. This certification serves as a credential that validates your expertise and can enhance your credibility as a professional concierge. Be sure to inquire about certification options when researching training programs. What Career Opportunities are Available After Completing the Course? Graduates of a concierge training course may pursue various career opportunities in the hospitality industry, including roles as hotel concierges, residential concierges, corporate concierges, and virtual concierges. These roles typically involve providing personalized assistance and exceptional service to guests, residents, or clients in a variety of settings. Course Curriculum Module 1_ Introduction to Concierge Services. Introduction to Concierge Services. 00:00 Module 2_ Customer Service Skills for Concierges. Customer Service Skills for Concierges. 00:00 Module 3_ Building Relationships with Clients. Building Relationships with Clients. 00:00 Module 4_ Hotel and Resort Operations. Hotel and Resort Operations. 00:00 Module 5_ Transportation and Travel Arrangements. Transportation and Travel Arrangements. 00:00

🌟 Unlock the Secrets to Hospitality Brilliance for Airbnb Success! 🌟 Are you ready to elevate your Airbnb hosting game and set new standards in hospitality excellence? Welcome to 'Hospitality Brilliance for Airbnb' - the ultimate online course designed to empower hosts like you to achieve unparalleled success in the world of short-term rentals!   🏡 Transform Your Space into a 5-Star Haven: Learn the insider secrets to curating a welcoming ambiance that guests can't resist. From decor tips to space optimization, discover how to create an unforgettable experience for your guests from the moment they step in.   🔑 Master the Art of Guest Experience: Craft exceptional guest experiences that garner rave reviews! Delve into communication strategies, anticipate guest needs, and exceed expectations every step of the way to ensure unforgettable stays.   💡 Marketing Magic for Maximum Bookings: Unlock the power of effective marketing! Harness social media, optimize your listing, and implement strategies to skyrocket your bookings and occupancy rates effortlessly.   📈 Boost Your Revenue & Ratings: Maximize your earnings while skyrocketing your Airbnb ratings! Gain insights into pricing strategies, guest satisfaction, and handling challenging situations with finesse.   🤝 Build a Stellar Reputation & Stand Out: Create a stellar reputation that sets you apart from the competition. Learn how to turn guests into loyal advocates who can't wait to return, spreading the word about your exceptional hosting.   🎓 What You'll Get: ️ Engaging video modules filled with actionable tips and techniques ️ Downloadable resources and templates for easy implementation ️ Exclusive access to a supportive community of like-minded hosts ️ Personalized feedback and guidance from industry experts   Join thousands of successful hosts who have transformed their Airbnb game with 'Hospitality Brilliance for Airbnb'! Ready to become a hospitality superstar and unlock the full potential of your Airbnb? Enroll now and embark on your journey to becoming a sought-after host in the realm of short-term rentals! Course Curriculum

Overview   With the ever-increasing demand for Housekeeping in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Housekeeping may be.   Learning about Housekeeping or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Housekeeping. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Housekeeping is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Housekeeping Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Housekeeping Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Housekeeping Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Housekeeping, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Housekeeping, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Housekeeping, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Housekeeping Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 - HOUSEKEEPING - INTRODUCTION INTRODUCTION 00:00 Module 2 - HOUSEKEEPING - STAFF DUTIES STAFF DUTIES 00:00 Module 3 - HOUSEKEEPING PRINCIPLES PRINCIPLES 00:00 Module 4- Types of Hotels and Rooms Types of Hotels and Rooms 00:00 Module 5- Housekeeping - Cleanings Cleanings 00:00 Module 6 - Housekeeping - Cleaning Equipment Cleaning Equipment 00:00 Module 7 - Housekeeping - Standard Procedures Standard Procedures 00:00 Module 8 - Housekeeping - Linen Maintenance Linen Maintenance 00:00

Overview Food Hygiene and Safety Level 1,2 & 3 Training for Catering Professionals | Achieve 5-Star Food Hygiene Rating | The Food Hygiene and Safety Level 1,2 & 3 Course is tailored to equip senior-level professionals in the catering and hospitality sector with the necessary skills and practical knowledge to maintain high food safety and hygiene standards in compliance with the Food Safety Act 1990. This comprehensive Food Hygiene and Food Safety Level 3 training course is ideal for catering professionals seeking to gain a solid understanding of food hygiene best practices and achieve a five-star outstanding national hygiene food rating. Through this course, learners will gain in-depth knowledge of food safety management systems, including how to supervise food safety, train staff effectively, and monitor the implementation of best practices to minimise food hazards and contamination risks. The course also covers the importance of maintaining exceptional personal hygiene standards, among other critical topics, including HACCP Food Safety Standards in the UK. By enrolling in the Food Hygiene and Safety Level 1,2 & 3 Course, catering professionals can develop the necessary skills and expertise to excel in their roles and maintain high food safety standards in the workplace. Sign up for this course today to gain a competitive edge in the catering and hospitality industry.   Who is this course for? This Food Hygiene and Safety Level 1,2 & 3 course serves as an excellent opportunity for those seeking to advance their expertise and understanding of food hygiene and safety practices. Our course is suitable anyone operating in the food, catering, and hospitality industries, restaurants and hotels and food and beverage services. This in-depth level 3 food safety and hygiene for catering certificate training course is a must for: Chef Food Handler Card Food Safety Officer/Health & Safety Advisor Restaurant Manager Food retailers Catering Manager Restaurant and Café owners Kitchen Managers Catering Manager   Course Progression: Food Critic Food Safety Level 4 Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF)   Accreditation This Food Hygiene and Safety Level 3 course is CPD IQ Accredited that ensure a high quality course content and approved in the UK.   Certification After completing this Food Hygiene and Safety Level 1,2 & 3 course, you will receive a Free PDF Certificate to showcase your achievement.   Career Path Sous chef UK: £20,000 per annum Food Safety Officer: £25,000 Catering Manager: £20,000 Food and Beverage Manager: £25,000 Kitchen Manager: £25,000 Course Curriculum Module 01 - Introduction to Food Hygiene Introduction to Food Hygiene 00:00 Module 02 - Origin and Nature of Food Risk Origin and Nature of Food Risk 00:00 Module 03 - Technologies and Food Safety Technologies and Food Safety 00:00 Module 04 - Preservation of Fruits and Vegetables Preservation of Fruits and Vegetables 00:00 Module 05 - Establishing Food Safety Management _System(FSMS) in a company Establishing Food Safety Management _System(FSMS) in a company 00:00 Module 06 - Hazard Analysis and Critical Control_Point System (HACCP) Hazard Analysis and Critical Control_Point System (HACCP) 00:00 Module 07 - Management of Chemical _Contaminants for food safety Management of Chemical _Contaminants for food safety 00:00 Module 08 - Sustainability and food safety Sustainability and food safety 00:00 Module 09 - Food Safety -An Introduction Food Safety -An Introduction 00:00 Module 10 - Food Safety Challenges in the Global Supply Chain Food Safety Challenges in the Global Supply Chain 00:00 Module 11 - Recognising Food Safety Hazards Recognising Food Safety Hazards 00:00 Module 12 - Designing Safety into a Food Product Designing Safety into a Food Product 00:00 Module 13 - Designing a Safe Food Process Designing a Safe Food Process 00:00 Module 14 - Maintaining and Improving a Food Safety Programme Maintaining and Improving a Food Safety Programme 00:00 Module 15 - Food Safety in Foodservice Operations Food Safety in Foodservice Operations 00:00 Module 16 - Personal Hygiene Personal Hygiene 00:00