Courses delivered Online

Communication is the essence of Leadership. This programme is the premiere of our leadership courses focusing on creating a culture of positive interaction, clear and respectful exchanges, all the while keeping high-performance productivity, ownership, and innovation in the forefront. Before the start of the learning session, delegates complete the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey of an individual’s productivity preferences and learning styles. The assessment identifies the individual’s work and learning preferences for 4 styles and 12 environmental and mindset preferences. These elements affect, positively or negatively, how each individual achieves and performs in work-based learning environments. They also affect the way in which individuals concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others. DELEGATES WILL BE ABLE TO: Use the TruTalent™ Learning & Productivity assessment to increase productivity and maximise performance; Set meaningful professional goals and celebrate success for incremental progress toward achievement; Inspire innovation with teams to increase ownership and accountability; Empower employees and increase engagement with effective, positive feedback; Focus on positivity, setting an example for others that we are an organisation of “yes” and solutions; and Improve spoken and written communications, creating an authoritative image of expertise.   Online Format—Leadership & Management Development is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. After a two-day seminar, our attendees remained in their seats wanting more from Dr Atkins. His direct, yet challenging approach to presenting topics seemed to mesmerize the participants. Many very lively discussions were part of our workshop’s context. Personally, I am very interested in re-booking this type of experience every year for new leaders to undergo! Michael J. Whitlock, Director of Fay Corey Union & Conferences | SUNY Cortland

Thinking Commercially. Advanced Property Investment Strategies. Learn to buy portfolios & companies. Save over 80% in costs. Block of flats costing less than £5,000? HMO portfolio for under £10,000? Find out how.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

LOOKING FOR: PICTURE BOOKS, MG, YA With a career that has spanned publishing, literary charities and bookselling, Carolyn May McGlone founded the May Literary Agency in 2024 with a focus on the power of creativity to change the world. She is looking for children’s and young adult stories that encourage empathy and hope, which inspire and/or champion new and diverse perspectives, and which speak to your heart and soul. Carolyn is not the right fit for books that have elements of crime, horror or sci-fi. In one single word document, Carolyn would like you to submit a covering letter, a one page synopsis and the first three chapters or 5,000 words of your manuscript, whichever is shorter. For picture books, please submit a covering letter and up to three completed texts. (In addition to the paid sessions, Carolyn is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 28th January 2025

LOOKING FOR: MG / YA / ADULT FICTION & NON-FICTION Steven Evans is an Agent and the Company Manager at Eve White. He grew up in Newcastle upon Tyne and studied French & Italian at Queens’ College, Cambridge. After completing an MPhil in Comparative Film & Literature, Steven lived in Paris, where he worked as a university language assistant and a freelancer for various scouting agencies. He joined Eve White Literary Agency in 2021. Steven reads fiction and non-fiction of all kinds. The non-fiction books he loves most often shed light on under-represented perspectives, communities and histories, while in fiction he seeks novels which might explore new ideas, challenge the reader or play with style, form, character and/or plot. Above all, he likes writing which has a sense of purpose, and likes to be taken by surprise. Items on Steven's wish list might include: Fiction (Adult) : Crime/thriller – might be regional or with an unusual hook/high-concept. Might have a speculative element (think Stuart Turton). A spy thriller appeals. Cosy crime with an original setting/protagonist is also welcome. Literary fiction – worlds, characters, perspectives and histories which haven’t been written about before. Might be formally or stylistically innovative (but with a sense of purpose that links back to the story/characters). Historical fiction – themes and ideas relevant to our current moment are on the list. Might be revisionist. Romance – contemporary: either very heartfelt, cosy, perhaps with older characters. Or, spicy, funny, tapping into current trends. Horror – on the literary end, perhaps with a folk tale element. Fiction (YA) : Thrillers Romance Fiction (MG) : Fun, historical adventure exploring contemporary issues. Might be tied into the national curriculum, though without being didactic. Quirky detective/mystery series. Funny and warm-hearted family-/relationship-based drama with a strong voice. Non-fiction : Voice-driven narrative non-fiction ; memoir ; big ideas. Most of all, Steven just loves to be taken into a world and surprised by what he reads! Steven would like you to submit a short covering letter, 1 page synopsis and the first 5,000 words of your novel in a single Word document.  (In addition to the paid sessions, Steven is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Thursday 30th January 2025

Hi-Tech Training Closed Circuit Television (CCTV) Installation Course is designed to give participants a practical knowledge of the operation and installation of CCTV systems at a foundation level.

Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to:  Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn

Become a META-Health professional with our 6 months intensive training! Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients? This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.

WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT. In order to make the best use of our time, we need to be efficient. Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary. Unlike the story of “The Boy Who Cried Wolf,” we want our meeting attendees to understand the value of our work. We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best. This class will help participants organize their ideas and communicate clearly. As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience. FORGE AHEAD – THE REWARDS AWAIT.THROUGH THE IMPROVING COMMUNICATIONS RUNNING EFFECTIVE MEETINGS CLASS, YOU WILL: Gain new perspective and methods to create better, more productive sessions; Have a clear purpose to keep focus and engage with interest; Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas; Manage distractions and disruptions appropriately, keeping efficiency; and Probe for information, getting the most useful level of detail for improvement.   Online Format—Running Effective Meetings is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up. Deirdre Cash, PHRPaco Group, NYC

This course is only availabe to new user as part of a developemental learning programe. This include a Digital Marketing Course Level 2, which we run on another platform. You are welcome to register your interets by booking a place on this course and will will contact you so you can enrole on our Developmental learning programe, that focuses on giving you all the tools you need to run your own business. Welcome to your course! Thank you for choosing to develop your skills in dog walking and sitting. If you focus on this course, you will have all the tools and understanding starting your journey in what can be a profitable and rewarding career. The course is laid out in sections and sub-sections which break down the subject of that into smaller chunk-sized blocks. After each block you will have multiple choice questions to answer. The answer to these questions are contained within the information you have read in that section. None of the questions are trick questions and are intended to check your knowledge and not trip you up. At the end of the whole course, you will have 100 multiple questions that cover every section you have completed and these questions will be there to ensure you can interpret the information you have learned and also to check your knowledge. Your first session will be an online introduction to the course via an online meeting and will enable you to ask questions and meet others who are also completing the course along with you. Each night the meeting room will open from 6:30pm - 7pm and allow you to ask questions from one of our support team.  TIP: Set yourself time to work exclusively on this course and set yourself a regular time per day to get this completed. If you like many of us, we need to get back into the habit of studying, it takes a bit of structure to make that happen. In our modern age, it's easy to be distracted, with phone calls, your phone beeping and screaming for your attention. Please get yourself into a conformable place and ignore any distractions. This will allow you to get the work competed first time around.