• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

5151 Courses delivered Online

Domestic Violence and Abuse Awareness

5.0(5)

By Online Training Academy

Are you ready to navigate the complex terrain of domestic violence and abuse? Welcome to our comprehensive course, where we combine the agility of dog training with the sensitivity needed to address this critical issue. Join us as we delve into the intricate modules designed to equip you with the knowledge and skills necessary to recognize, respond to, and support victims of domestic violence and abuse. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will gain awareness about domestic violence and abuse. They will understand what domestic violence is and learn about its different aspects. They'll explore how domestic violence affects its victims, including emotional and physical impacts. Moreover, they'll learn ways to support victims and how to report incidents appropriately. Learners will also discover the risks domestic violence poses to children and how it impacts them. They'll learn about the importance of record-keeping in addressing domestic violence cases effectively. Overall, this curriculum equips learners with knowledge and skills to recognize, respond to, and prevent domestic violence and abuse, fostering a safer and more supportive environment for individuals and families experiencing such challenges. Course Curriculum Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: Supporting the Victim and Reporting Incidents Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: The Impact of Domestic Violence and Abuse on Children Module 07: Record Keeping Learning Outcomes: Identify types and signs of domestic violence and abuse. Understand the impact of domestic violence on victims' lives. Learn strategies for supporting and reporting domestic violence incidents. Assess risks of domestic violence on children and vulnerable individuals. Recognize the impact of domestic violence and abuse on children. Demonstrate effective record-keeping practices in domestic violence cases. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Social workers Healthcare professionals Law enforcement officers Counsellors Community support workers Career path Domestic Violence Support Worker Social Worker (Specializing in Domestic Violence) Child Protection Officer Counsellor (Specializing in Domestic Violence) Family Support Worker Police Officer (Domestic Violence Liaison Officer) Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Domestic Violence and Abuse Awareness
Delivered Online On Demand2 hours 6 minutes
£10

Call Center Manager Training

5.0(2)

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12

Dog First Aid and CPR with Dog Training

5.0(2)

By Online Training Academy

Ever gazed into your loyal canine companion's eyes and wished you could be their ultimate guardian? Don't worry we got you covered with our Dog First Aid and CPR with Dog Training course, we have it all. According to Talent a Veterinary Care Assistant can earn from £22,000 to £25,000 in a year depending on qualification, experience, location and other factors. Don't wait for an emergency to act. Take the proactive step towards becoming a knowledgeable and confident dog owner. Your best friend is counting on you! Key Features: CPD Certified Dog First Aid and CPR with Dog Training course Developed by Specialist Lifetime Access Course Curriculum of Dog First Aid and CPR with Dog Training: Module 1: Understanding Canine Basics Introduction to Canine First Aid Basic Physical Training Understanding Dogs' Behaviour, Responses, and Communication Module 2: Health and Safety Essentials First Aid Kits for Canine CPR For Your Dog Preventing a Health and Safety Crisis Module 3: Advanced Medical Care Dressing and Bandage Techniques Different Medical Conditions and Treatment of Canine Pregnancy, Birth, and Newborn Care Module 4: Canine Sports and Agility Introduction to Dog Agility What to Know Before Starting? Agility and Health Module 5: Obstacle Training Techniques Obstacle Training 1 (Contact Obstacle) Obstacle Training 2 (Tunnels and Jumps) Flatwork and Course Design Module 6: Competitive Agility Insights About Competitions Learning Outcomes: Grasp fundamental canine health and behavioural concepts. Acquire knowledge of dog first aid and CPR with dog training. Understand advanced medical care and treatment options. Recognise key principles of canine sports and agility. Master obstacle training techniques for canine agility. Gain insights into competitive canine agility competitions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Dog First Aid and CPR with Dog Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Dog First Aid and CPR with Dog Training. Moreover, this course is ideal for: Dog owners seeking comprehensive dog first aid and CPR knowledge. Canine enthusiasts interested in dog agility sports. Veterinary professionals looking to expand their expertise in dog first aid and CPR with dog training. Individuals preparing for canine competitive events. Dog trainers aiming for specialised skill enhancement. Anyone who is interested in dog first aid and CPR with dog training course Requirements There are no requirements needed to enrol into this Dog First Aid and CPR with Dog Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Dog First Aid and CPR with Dog Training course. Career path After finishing this Dog First Aid and CPR with Dog Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Dog First Aid and CPR with Dog Training are: Canine Health Consultant Dog Agility Trainer Veterinary Care Assistant Canine Sports Event Coordinator Animal Welfare Educator Canine Rehabilitation Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Dog First Aid and CPR with Dog Training
Delivered Online On Demand2 hours 36 minutes
£12

Hotel Revenue Management

5.0(5)

By Online Training Academy

Are you ready to transform your hotel's profitability? Enroll in our comprehensive Hotel Revenue Management course and master the strategies that drive success in the hospitality industry. Designed for professionals eager to enhance their skills and boost their hotel's revenue, this course covers all critical aspects of revenue management. Key Features: CPD Certified Developed by Specialist Lifetime Access This Hotel Revenue Management course teaches you how to maximize a hotel's income by effectively managing its resources. You'll start by understanding the basics of revenue management and why it's crucial for a hotel's success. You'll learn how to track key performance indicators to measure a hotel's performance accurately. The course covers forecasting methods to predict future revenue, and you'll explore various pricing strategies to optimize profits. You'll also learn about overbooking tactics and how to balance customer satisfaction with revenue goals. Additionally, the course discusses important factors like customer behavior and market conditions. You'll discover how to develop profitable distribution strategies and effective promotion techniques to attract more guests. Finally, you'll look at the future trends of revenue management in the UK, preparing you for upcoming changes in the industry. By the end of the course, you'll be equipped with the skills to boost a hotel's revenue effectively. Course Curriculum Module 01: Fundamentals of Hotel Revenue Management Module 02: Importance of Revenue Management Module 03: Key Performance Indicator in Revenue Management Module 04: Forecasting of Hotel Revenue Management Module 05: Pricing of Hotel Revenue Management Module 06: Overbooking Practices in Hotel Revenue Management Module 07: Customer and Other Essential Factors Module 08: Profitable Distribution Strategy Module 09: How to Promote Your Hotel Module 10: The Future of Hotel Revenue Management in the UK Learning Outcomes Understand fundamentals of hotel revenue management principles and practices. Recognise the importance of effective revenue management strategies. Identify key performance indicators in revenue management. Develop accurate forecasting techniques for hotel revenue management. Apply effective pricing strategies in hotel revenue management. Implement profitable distribution strategies to enhance hotel revenue. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Hotel managers aiming to optimise revenue. Revenue management professionals seeking advanced skills. Hospitality students focusing on revenue management. Marketing professionals in the hotel industry. Entrepreneurs in the hospitality sector. Career path Revenue Manager Hotel General Manager Pricing Analyst Distribution Manager Marketing Director Hospitality Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Hotel Revenue Management
Delivered Online On Demand2 hours
£10

Introduction to Motorbike Maintenance

5.0(5)

By Online Training Academy

Are you ready to take control of your motorbike's upkeep and performance? Our comprehensive course, "Introduction to Motorbike Maintenance," equips you with essential skills to understand and maintain your motorcycle effectively. Whether you're a passionate rider or aspiring mechanic, this course is designed to deepen your knowledge and confidence in motorbike care. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "Introduction to Motorbike Maintenance" course, learners will gain comprehensive knowledge and skills essential for maintaining motorcycles. They will understand the fundamental workings of engines, including ignition systems and components related to intake, fuel, clutch, and exhaust. Learners will also learn about engine cooling and lubrication systems, ensuring optimal performance and longevity. Electrical maintenance knowledge will cover key aspects like wiring and components. Transmission, frame, and steering principles will be explored, alongside suspension systems to enhance ride comfort and safety. Practical skills in maintaining wheels, tires, and brakes will be developed, ensuring safety and efficiency on the road. The course also covers cleaning, setup, and storage procedures to maintain motorcycles in top condition. Lastly, troubleshooting techniques will equip learners with the ability to identify and fix common issues, ensuring their motorcycles operate smoothly and safely. Course Curriculum Module 01: Introduction to Motorbike Maintenance Module 02: Basics of Engine Module 03: Ignition Module 04: Intake, Fuel, Clutch, and Exhaust Systems Module 05: Engine Cooling and Lubrication Module 06: Electrical Maintenance Module 07: Transmission, Frame, and Steering Module 08: Suspension Module 09: Wheels, Tires, and Brakes Maintenance Module 10: Cleaning, Setting Up, and Storage Module 11: Troubleshooting Learning Outcomes: Understand basic motorbike components and their functions in maintenance. Identify engine parts and perform routine checks for optimal performance. Demonstrate knowledge of ignition systems and troubleshooting procedures effectively. Apply principles of fuel intake, clutch operation, and exhaust system maintenance. Explain engine cooling methods and implement lubrication practices correctly. Perform electrical system checks and maintain components for safe operation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Motorcycle enthusiasts wanting comprehensive maintenance skills. Mechanics seeking specialized knowledge in motorbike maintenance techniques. Engineering students interested in understanding motorbike technology deeply. Individuals planning to start a motorbike repair or maintenance business. Hobbyists eager to maintain and enhance their own motorbike performance. Career path Motorcycle Mechanic Motorbike Technician Motorcycle Engineer Motorbike Workshop Manager Motorbike Service Advisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Motorbike Maintenance
Delivered Online On Demand1 hour 24 minutes
£10

Managing Personal Cash Flow

5.0(5)

By Online Training Academy

Master the art of financial control and embark on a journey to financial freedom with our comprehensive course on Managing Personal Cash Flow. Designed to empower you with the knowledge and tools needed to navigate the intricate world of personal finance, this course is your ultimate guide to securing a stable and prosperous financial future. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, you will learn all about managing your money effectively. First, you'll understand why it's important to know about personal finance and how it affects your life. Then, you'll dive into the basics of personal cash flow and learn how to manage it wisely. You'll also explore tax and financial strategies to make sure you're handling your money smartly. Understanding personal insurance and how it fits into your financial plan will also be covered. Accounting principles related to personal finances will be introduced to give you a solid foundation. You'll then learn how to plan your cash flow and design a personal budget to meet your financial goals. Additionally, you'll explore borrowing, credit, and debt management to avoid financial pitfalls. Finally, you'll understand the relationship between money and mental health and how to manage your money for overall well-being. Course Curriculum Module 01: Understanding the Importance of Personal Finance Module 02: Introduction to Personal Cash Flow Module 03: Understanding Tax and Financial Strategies Module 04: Managing Personal Insurance Module 05: Accounting and Personal Finances Module 06: Cash Flow Planning Module 07: Designing a Personal Budget Module 08: Borrowing, Credit and Debt Module 09: Money and Mental Health Module 10: Understanding Personal Money Management Learning Outcomes: Understand the significance of personal finance for long-term financial stability. Analyze personal cash flow and its role in financial planning. Apply tax and financial strategies to optimize personal finances effectively. Evaluate different types of personal insurance and their management strategies. Implement basic accounting principles to manage personal finances efficiently. Develop and maintain a personal budget to achieve financial goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to enhance personal financial management skills. Those interested in understanding personal cash flow dynamics. Anyone looking to optimize tax and financial strategies for personal gain. Individuals aiming to manage personal insurance effectively. Those seeking to improve personal accounting and financial planning skills. Career path Financial Advisor Tax Consultant Insurance Broker Personal Accountant Budget Analyst Credit Counsellor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Managing Personal Cash Flow
Delivered Online On Demand2 hours 11 minutes
£10

Basics of Employment Law

5.0(5)

By Online Training Academy

Unlock the essential knowledge needed to navigate the complexities of workplace regulations with our comprehensive "Basics of Employment Law" course. Designed for professionals aiming to understand and apply fundamental legal principles in employment contexts, this course covers essential modules to equip you with practical insights and compliance strategies. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Basics of Employment Law course, learners will gain a comprehensive understanding of the laws that govern workplaces. They will learn about the legalities involved in recruiting employees, including the rights and responsibilities of both employers and job applicants. Understanding employment contracts will equip learners with the knowledge to navigate the terms and conditions of employment agreements effectively. The course covers important aspects such as workplace discrimination and the rights related to parental leave, sick pay, and pension schemes. Learners will also delve into health and safety regulations to ensure a safe working environment. They will learn about employee monitoring and data protection laws, crucial for maintaining privacy and security at work. The course further explores the creation and significance of employee handbooks. Learners will grasp the concepts of minimum wage laws and disciplinary procedures, including the processes involved in dismissal, handling grievances, and participating in employment tribunals. Course Curriculum Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Discrimination in the Workplace Module 05: Parental Rights, Sick Pay and Pension Scheme Module 06: Health & Safety at Work Module 07: Workplace Monitoring and Data Protection Module 08: Employee Handbook Module 09: National Minimum Wage & National Living Wage Module 10: Disciplinary Procedure Module 11: Dismissal, Grievances and Employment Tribunals Learning Outcomes: Understand key principles of employment law and its application. Demonstrate knowledge of legal requirements in recruitment processes. Explain the components and implications of employment contracts. Identify types of workplace discrimination and legal protections. Describe rights related to parental leave, sick pay, and pensions. Outline health and safety obligations and employee responsibilities at work. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking legal compliance knowledge. Small business owners managing employee contracts and disputes. Individuals entering HR or administrative roles in organizations. Legal professionals expanding expertise into employment law. Managers aiming to improve workplace compliance and employee relations. Career path HR Officer Legal Advisor Compliance Manager Employee Relations Specialist Recruitment Consultant Business Owner Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basics of Employment Law
Delivered Online On Demand3 hours 18 minutes
£10

Introduction to Landscape Architecture

5.0(5)

By Online Training Academy

With our in-depth course, learn the fundamentals of landscape architecture! From mastering landscape ecology and green-scaping to designing captivating water features, walls, and pathways, each module offers practical insights and hands-on experience. Learn the art of planting and maintaining trees and shrubs, setting goals in sports, and creating entertaining, eco-friendly projects. Transform your outdoor spaces into stunning, sustainable landscapes with expert guidance and innovative techniques. Join us and start shaping your environment today! Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will explore the art and science of Landscape Architecture. They will understand how landscapes affect the environment and people through topics like Landscape Ecology and Green-scaping. They will learn to design and integrate water features, walls, and fences into landscapes to enhance functionality and aesthetics. The course covers planting trees, shrubs, and creating pathways, focusing on practical techniques and design principles. Learners will gain skills in maintaining plant life and ensuring landscapes thrive over time. Additionally, they will delve into the broader applications of landscape architecture, such as in sport facilities and entertainment areas, including innovative recycling projects. Overall, the curriculum equips learners with foundational knowledge and practical skills to design, manage, and enhance outdoor spaces effectively and sustainably. Course Curriculum: Module 01: Introduction to Landscape Architecture Module 02: Landscape Ecology Module 03: Green-scaping Module 04: Water Features Module 05: Walls and Fences Module 06: Planting Trees and Shrubs Module 07: Pathways Module 08: Maintenance of Planting Module 09: Goal Setting in Sport Module 10: Entertainment and Recycling Projects Learning Outcomes: Identify principles of landscape architecture and its historical significance. Analyse ecological factors influencing landscape design and planning strategies. Implement sustainable practices in landscaping for environmental conservation. Design water features integrating aesthetic appeal and functional considerations. Construct walls and fences for delineation and privacy in landscapes. Apply techniques for planting trees and shrubs suitable to varied environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in environmental design and urban planning. Students aspiring to create aesthetically pleasing outdoor spaces. Professionals seeking to enhance their landscaping knowledge and skills. Environmental enthusiasts passionate about sustainable practices. Beginners looking to explore the basics of landscape architecture. Career path Landscape Architect Urban Designer Environmental Planner Garden Designer Landscape Technician Park Ranger Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Landscape Architecture
Delivered Online On Demand2 hours 18 minutes
£10

Mushroom Culivation Course

5.0(5)

By Online Training Academy

Are you fascinated by the world of fungi? Dive into our comprehensive Mushroom Cultivation Course, designed to turn your curiosity into expertise. Whether you're a hobbyist or aspiring entrepreneur, this course equips you with essential skills to cultivate and profit from mushrooms. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Mushroom Cultivation Course, learners will explore the complete process of cultivating mushrooms, from understanding different types of edible mushrooms to creating optimal growing conditions. They will learn practical techniques such as preparing mushroom beds, managing mushroom spawning, and maintaining ideal growing environments. Additionally, the course covers crucial aspects like harvesting methods and proper storage techniques to preserve mushroom quality. Learners will delve into the complexities of mushroom composting, including its preparation and utilization for effective cultivation. They will also gain insights into mushroom culture, from initial setups to advanced techniques, essential for fostering successful mushroom growth. By the end of the course, learners will have acquired comprehensive knowledge and skills necessary to start their own mushroom cultivation venture confidently. Course Curriculum Module 01: Introduction to Mushroom Cultivation Module 02: Identifying Edible Mushrooms Module 03: Growing Mushrooms Outside Module 04: Making and Casing Mushroom Beds Module 05: Mushroom Growing Conditions Module 06: Mushroom Spawning Module 07: Harvesting and Storing Mushrooms Module 08: Mushroom Compost Part One Module 09: Mushroom Compost Part Two Module 10: Mushroom Culture Part One Module 11: Mushroom Culture Part Two Module 12: Mushroom Business Learning Outcomes: Understand mushroom cultivation techniques and principles for beginners. Identify common edible mushrooms found in the UK environment. Implement effective outdoor mushroom growing practices. Apply methods to prepare and maintain mushroom beds for cultivation. Manage optimal growing conditions to enhance mushroom yields. Demonstrate knowledge of mushroom spawning, harvesting, and storage methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiasts interested in cultivating mushrooms at home. Individuals exploring sustainable agricultural practices in mushroom farming. Gardeners seeking to diversify their crop cultivation skills. Beginners in agricultural sciences curious about fungi cultivation. Anyone keen on learning about organic food production methods. Career path Mushroom Farmer Agricultural Technician Organic Farming Consultant Gardening Educator Sustainable Agriculture Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Mushroom Culivation Course
Delivered Online On Demand2 hours 48 minutes
£10

Emotional Intelligence Online Training

5.0(5)

By Online Training Academy

Master the art of understanding and managing emotions with our comprehensive online course on Emotional Intelligence. Whether you're looking to excel in your personal or professional life, Emotional Intelligence is the key to success, and our program is designed to equip you with the necessary skills and knowledge to thrive in any situation. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Emotional Intelligence Online Training, learners will explore the concept and importance of emotional intelligence. They will develop skills to recognize, understand, and manage their emotions effectively. Participants will learn techniques to regulate their emotions and enhance verbal and non-verbal communication skills for better interpersonal relationships. They will also discover ways to make a positive impact in various aspects of life and gain control over their emotional responses. Moreover, learners will delve into social management and responsibility, understanding how their emotions affect others and their roles in different social contexts. Additionally, the curriculum covers business practices, teaching learners how emotional intelligence influences professional success and effective leadership in the workplace. Through this comprehensive training, participants will acquire valuable insights and practical strategies to navigate emotions skillfully in personal and professional life. Course Curriculum: Module 01: What is Emotional Intelligence Module 02: Skills in Emotional Intelligence Module 03: Tools to Regulate Your Emotions Module 04: Verbal Communication Skills Module 05: Non-Verbal Communication Skills Module 06: Making an Impact Module 07: Gaining Control Module 08: Social Management and Responsibility Module 09: Business Practices (I) Module 10: Business Practices (II) Learning Outcomes: Define Emotional Intelligence and its significance in personal development. Acquire skills to manage emotions effectively in various situations. Utilize tools for regulating emotions in professional and personal contexts. Enhance verbal communication skills for clearer expression and understanding. Develop non-verbal communication skills to convey messages accurately. Demonstrate effective social management and responsibility in diverse environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal and professional growth opportunities. Employees aiming to improve interpersonal relationships and communication skills. Managers and leaders striving to create positive work environments. Entrepreneurs want to enhance their business interactions and leadership abilities. Students preparing for future career advancements and challenges. Career path Human Resources Manager Executive Coach Sales Manager Customer Service Manager Team Leader Business Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Emotional Intelligence Online Training
Delivered Online On Demand42 minutes
£10