Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
This is an amazing course for anyone who wants to get started with functional programming with libraries such as cats-effect/ZIO and understand IO Monad in depth. Learn about functional programming and effects from this most structured and well-thought-out course on Scala IOs.
Learn Flask, the simple yet powerful Python web framework. This course is a ridiculously simple way to learn Flask in less than a weekend.
Domestic Abuse Online Training According to the annual Crime Survey, nearly 2.5 million adults are victims of domestic abuse each year. Furthermore, one in every five children witnesses or is a victim of domestic abuse during their childhood. Although it is a commonly unreported crime, the majority of cases of domestic abuse are kept hidden. The new Domestic Abuse Act 2021 makes prosecuting domestic abuse simpler and provides more protection to abuse, but cases still need to be identified, and responses must be effective. This Domestic Abuse course is designed to raise learners' awareness and understanding of domestic abuse and its impact. The requirement for education and training across sectors to identify abuse, allocation of support, and referral is a recurring theme in regional domestic abuse strategies. Domestic abuse and its impacts must be recognized and addressed by those working in various sectors, including healthcare, social care, childcare, education, and housing. There is a need to understand the issues, report on those at risk, and provide assistance in directing people to relevant services. This Domestic Abuse qualification aims to provide learners with the knowledge to support their role in this context. Enrol Domestic Abuse course today and take the next step towards your personal and professional goals. Understanding Domestic Abuse Bundle Course Course 01: Understanding Domestic Abuse Course 02: Level 2 Certificate in Understanding Safeguarding and Prevent Course 03: Level 5 Mental Health Care [ Note: Free PDF certificate as soon as completing the course] Domestic Abuse Training This Domestic Abuse course is designed and developed by the relevant experts. Detailed course curriculum of Domestic Abuse << Industry Experts Designed this Domestic Abuse course into 10 detailed modules. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Domestic Abuse This Domestic Abuse course is ideal for anyone responsible for responding to domestic abuse or supporting those experiencing domestic abuse. Requirements Domestic Abuse There are no specific requirements for this Domestic Abuse course because it does not require any advanced knowledge or skills. Career path Domestic Abuse After completing this Domestic Abuse course, you can become familiarised with the response and support of those domestically abused. Certificates Certificate of completion Digital certificate - Included
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before A green future is no longer a vision, but an immediate necessity. The UK has set ambitious goals to reduce its carbon footprint by 78% by 2035. Green jobs are burgeoning in the UK, with environmental consultants earning up to £50,000 annually. Now, harness the potential of this sustainable revolution with our Sustainability, Environmental Management & Solar Energy Bundle. With our Sustainability, Environmental Management & Solar Energy exclusive bundle, you will get PDF Certificate, PDF Transcript and Digital Student ID Card (worth £100) Absolutely FREE. This Sustainability, Environmental Management & Solar Energy Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Sustainable Living at QLS Level 4 Course 02: Environment Management Course Course 03: Diploma in Solar Energy Course 04: Environmental Law Course Become a sustainability expert with this bundle! Understand how to live a more eco-friendly life, analyse environmental concerns, and leverage renewable energy solutions like solar power. Master environmental regulations and implement sustainable practices to make a positive impact on our planet - both personally and professionally. Learning Outcomes of Sustainability & Solar Energy bundle Gain profound knowledge about energy efficiency and sustainable living. Understand the fundamentals of environmental management. Learn about environmental health issues and preventive measures. Understand the laws pertaining to environmental protection. Grasp advanced concepts of geology and its environmental impacts. Become knowledgeable about solar energy production and usage. Understand the role and significance of sustainability in today's world. Whether you're looking to enter the field or enhance your existing skillset, this program empowers you to make a positive impact on the environment while propelling your career forward. Don't miss this opportunity! Start learning today! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Sustainability & Solar Energy Get a free student ID card with Sustainability & Solar Energy Training The Sustainability & Solar Energy is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Sustainability & Solar Energy course materials The Sustainability & Solar Energy comes with 24/7 tutor support Start your learning journey straight away! ****Course Curriculum**** Course 01: Diploma in Energy Efficiency & Sustainable Living at QLS Level 4 Module 1: An Overview Of Sustainable Living Module 2: Sustainable Food Module 3: Water Module 4: Wastewater Recycling Module 5: Conserving Energy Module 6: What Is Bioremediation? Module 7: How To Live Green Course 02: Environment Management Course Module 01: Environment and Ecology Module 02: Environmental Issues Module 03:How to Create a Vision Statement Module 04: Environmental Management System Module 05:What is a Mission Module 06: Environmental Law and Policy Module 07: Improving Environmental Performance Module 08: Environmental Management Audit Module 09: What is a Vision Module 10: Strategic Planning Process =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sustainability, Environmental Management & Solar Energy bundle is ideal for: Environmental Advocates Sustainability Consultants Energy Efficiency Analysts Solar Energy Technicians Requirements You will not need any prior background or expertise to enrol in this Sustainability, Environmental Management & Solar Energy bundle. Career path This bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Sustainability consultant Environmental manager Renewable energy specialist Eco-entrepreneur Policy advisor Green building specialist Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
Description: NLP (Neuro-Linguistic Programming) is an approach to communication, personal development and psychotherapy. The basic NLP techniques allow you to modify your behaviour for achieving self-improvement, self-management and makes you more creative for effective interpersonal communication. After gaining the basic knowledge, you will be interested to know the advanced NLP tools for real world to apply the NLP knowledge in the real world. The Neuro Linguistic Programming Tools for Life will help you to bring your unconscious thoughts to the surface so that you can take the right decision t the right time. In the course you will learn some of the practical NLP tools and techniques such as anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information effectively. Learning Outcomes: Improvise a more profound accord with others Apply anchoring to formulate the state of mind you intend to Being identified with your inner entity Decipher as well as implement the radical self-hypnosis methodologies Generate your visionary goals merging a high speed to apply NLP's framework Learn how you can present, explain, as well as information so as to use the 7±2 rule as well as chunking technique Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Neuro Linguistic Programming Tools for Life is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Neuro Linguistic Programming Tools for Life is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Developing Rapport 00:30:00 Getting in Tune with Yourself 00:15:00 Creating Comprehensive Outcomes 00:15:00 Creating a Desired State 00:30:00 Chunking Information 00:15:00 Mock Exam Mock Exam- Neuro Linguistic Programming Tools for Life 00:20:00 Final Exam Final Exam- Neuro Linguistic Programming Tools for Life 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Join our COSHH Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The COSHH Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The COSHH Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this COSHH Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the COSHH Training course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This COSHH Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the COSHH Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this COSHH Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum COSHH Training COSHH Explained 00:40:00 COSHH Regulations 00:34:00 Health Problems Related to Hazardous Substances 00:29:00 Identifying Hazardous Substances 00:25:00 COSHH Risk Assessments 00:39:00 Control Measures and Monitoring 00:29:00 Implementing Control Measures 00:22:00
Spanish is one of the simplest languages for a native English speaker to learn. Whether you are a beginner with having the fundamental understanding or looking to practice your reading, writing, and speaking in Spanish, then enrol in this Learn Spanish Language: Spanish Course - Intermediate Level course which is dependably demonstrated to accomplish. Initially, you will learn the key points and a few simple methods to have a solid command over the Spanish language and learn how to use grammar and vocabulary to have your everyday conversation with accurate pronunciation. Our expertly designed lessons will help you to learn and review vocabulary effectively and teach many essential factors including methods to construct sentences without making grammatical errors and develop your communication skills. Master new words, phrases, and grammar with only one single course. What you'll learn The #1 Interactive Spanish Course for Intermediate. At the end of this course you will have a deep knowledge of Spanish - Intermediate Level . Speaking real, grammatically correct Spanish fluently, effortlessly and confidently. Hold a complex conversation in Spanish. Learn the intermediate Spanish grammar and vocabulary. Understand and use familiar everyday expressions. Reach your Spanish language goals now and in the future, increasing your opportunities for both personal and professional success. The interactive board helps the visual learners and the immersion method used for teaching accelerates the learning speed, the comprehension of the spoken Spanish and the fluency. Improve your listening and comprehension skills with native Spanish through ear training and visual learning thanks to the native Spanish speaking teacher, interactive board and included .pdf materials. Be confident regarding your Spanish skills (B1 level, intermediate Spanish) by lots of practice after every lesson. Requirements Beginner Level Spanish knowledge is required. Videos are in Spanish language. Native Spanish speaking Teacher. Free Demo Lessons and included .pdf materials. Who is the target audience? Anyone who wants to learn Spanish fast and easy. Anyone who wants to advance to the intermediate level of Spanish Language. If you are nearly advanced you can improve your Spanish with this course. Introduction Learn Spanish - The Past I- Simple and Compound FREE 00:10:00 Learn Spanish - The Past I- Simple and Compound (Contrast) FREE 00:14:00 Learn Spanish - The Past II- Past Perfect 00:07:00 Learn Spanish - The Past III- Past Imperfect 00:09:00 Learn Spanish - The past IV- Contrast 00:10:00 Learn Spanish - The Gender of nouns 00:15:00 Learn Spanish - The Number of nouns 00:07:00 Learn Spanish - Informal affirmative imperative 1 00:11:00 Learn Spanish - Informal affirmative imperative 2 00:04:00 Learn Spanish - Formal affirmative imperative 00:09:00 Learn Spanish - Affirmative imperative 00:12:00 Learn Spanish - The indefinite 00:14:00 Learn Spanish - Quantifiers 00:16:00 Learn Spanish - The frequency 00:14:00 Learn Spanish - Perfect future 00:09:00 Learn Spanish - The simple conditional 00:10:00 Learn Spanish - Conditional sentences 00:14:00 Learn Spanish - In the car 00:10:00 Learn Spanish - The negative imperative 00:10:00 Learn Spanish - Pronouns 00:10:00 Learn Spanish - Present subjunctive 00:24:00 Course Certification
Overview With the ever-increasing demand for Soft Skills in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Soft Skills may be. Learning about Soft Skills or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Soft Skills. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Soft Skills is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Employability : Soft Skills course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Employability : Soft Skills course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Employability : Soft Skills course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Soft Skills, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Soft Skills, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Soft Skills, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Employability : Soft Skills course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Self-Improvement Introduction to Self-Improvement 00:00 Module 2 - How to Motivate Yourself How to Motivate Yourself 00:00 Module 3 - Grow Assertiveness Grow Assertiveness 00:00 Module 4 - Self Confidence and Self Esteem Self Confidence and Self Esteem 00:00 Module 5 - Improve Your Communication Skills Improve Your Communication Skills 00:00 Module 6 - Manage Your Time Properly Manage Your Time Properly 00:00 Module 7 - Cultivate Growth Mindset Cultivate Growth Mindset 00:00 Module 8 - All about Leadership Skills All about Leadership Skills 00:00 Module 9 - Think Critically and Solve Problem Think Critically and Solve Problem 00:00 Module 10 - Learn Teamwork and Collaboration Learn Teamwork and Collaboration 00:00 Module 11 - Negotiate Effectively Negotiate Effectively 00:00 Module 12 -Stress Management Stress Management 00:00 Module 13 - Being Competent to Decide Yourself Being Competent to Decide Yourself 00:00 Module 14 - Influencing and Persuasion Skills Influencing and Persuasion Skills 00:00 Module 15 - Adaptability and Flexibility Adaptability and Flexibility 00:00 Module 16 - Know How to Resolve Conflicts Know How to Resolve Conflicts 00:00 Module 17 - Planning and Organizing Skills Planning and Organizing Skills 00:00 Module 18 - Being Creative and Innovative Being Creative and Innovative 00:00