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Using Design Thinking to Drive Innovation A new kind of leadership and thinking is required if innovation is the goal. The Design Thinking approach allows us to address a wide range of complex challenges, using a human-centered perspective towards solving a problem. The Design Thinking creative methods enable organizational change, combining what is desirable from a user point of view with what is economically viable and technologically feasible to create a better future for customers. However, Design Thinking is not another process, delivery framework or set of steps that needs to be followed; it requires a change of individual mindset and organizational culture. By sharing personal experience, Denis Vukosav will provide insights on how to encourage change and use Design Thinking to successfully drive innovation in an organization. Additionally, some of the key Design Thinking challenges on the innovation journey will be discussed and ways to resolve them will be suggested. Assess the benefits of the Design Thinking approach Recognize the challenges of innovation and ways to overcome them Identify leadership styles required for managing Design Thinking organizations

Persuading the Bear Learn How to Build Engaged Communities Through Horizontal Influencing It was 9 pm on a Friday and I was at work. My spouse called asking when I'd be home; my boss was all over me. I had been working on a proposal for 5 months and couldn't get team, vendor and client's buy in! I became insufferable (even Ron, my best friend, declined our traditional Wednesday beer date). I changed jobs frequently, feeling disengaged, until I became physically ill. After a third round of antibiotics, I decided to quit another position and start working for myself.My feeling of disengagement was not unique. According to the Gallup engagement study, nearly 70% of employees suffer from work place disengagement - a true epidemic!For over 20 years, my personal transformation journey as a consultant and later as a leadership agile coach taught me to look for patterns in organizations. I have recognized recurring behaviours that plague unsuccessful and disengaged organizations.The overarching problem is the traditional approach to organizational power/influence which I named vertical influencing. Unsuccessful organizations suffer from high employee disengagement since they adopt vertical influence patterns.On the other hand, I discovered that successful organizations adopt a fresh paradigm of horizontal influencing. Presently, these horizontal influencing structures manifest themselves in lean agile approaches.Horizontal influencing includes a set of skills fundamental to building Dyad and Triad relationships; creating a true win-win environment at the individual, team and organizational level. Experience how to create engaged communities together, through building Horizontal influencing.

Telling Stories that Inspire: Create Engagement and Belief so People will Act In this active presentation, participants will encounter the deep and fascinating body of knowledge around organizational narrative. This isn't about performance or building your "public speaking" skills. It is a recognition that story is a strategic act: Which stories should leaders tell? It begins with selection, because when you tell the right story at the right time the results can be transformational. David Hutchens will introduce participants to storytelling through a lens of change management. They will discover the three stories they should be telling now in order to move the system and engage their team in a context of extreme uncertainty. Attendees of this session will: Explore how stories of continuity, novelty, and transition are needs that every organizational system has. Hear specific examples of how other leaders and organizations are telling these stories. Identify some of the 'narrative assets' (the value-holding stories) that they can start telling right away!

Becoming a Data Quality Expert Data science is an exploding field with tremendous demand. Having high quality data is an absolute must for any business today and data informs every decision a business must make. But what if you have poor quality data? What if your company acquired another company and the data structure does not match? What if you have large gaps in the data you have vs. what you need?Imagine yourself as an IT project/program manager who has run many engagements for the business. You have great PM skills and you run your agenda with the precision of a Swiss watch. But you now have to run Data Quality for your organization. Can you just program manage this and be fine? What will be different about this than any other IT project?Wake-up call: a WHOLE LOT! You must acquire a lot of new skills and you must become a data expert as quickly as possible. I want to share with you my journey and experience. I have had to go from deeply technical in some IT areas, to project/program managing general IT projects, to gaining specialized skills in data quality. I will share with you my assessment, gap analysis and mitigation strategy that transformed me into a data quality expert.

Shifting Left Until We Shift Right - Does It Make Sense to Test in Production? Pablo Picasso famously said to learn the rules like a pro, so you can break them like an artist.' For over 20 years, the principles of agile and lean software development have been reshaping our industry with incontrovertible positive impact. However, as is so often the case with guiding principles, there are cases where the original intent has been lost and replaced by simplified patterns that sometimes prevent us from making the right decisions. In this talk, CircleCI CTO Rob Zuber will look at the guiding principles and original intent of agile practices to illustrate that the next frontier of testing in production may seem counterintuitive on the surface but, when done well, is a natural evolution of agile. Attendees will: Develop a better understanding of the principles that led to specific practices in agile development Recognize how advancement beyond planning work, such as devops and CI/CD evolved from these principles Make decisions about where and how to apply these practices in their own work Apply scenario planning to minimize cost and risk while maximizing value delivery in their own business

The Agile Mindset: Motivating vs. Mandating Change Agile Transformations can be hard on teams if not properly managed and oftentimes, people who don't readily embrace an Agile mindset are vilified and accused of sabotaging the initiative. Yet studies show these problems tend to stem from leadership's unawareness of what motivating factors enable their teams to be most receptive and responsive to change, resulting in many teams not having the data and security needed up-front to embrace change in the most effective ways. Through this talk, we'll offer you key tips and techniques to overcome these challenges! By attending this session you will: Learn the hidden reasons some struggle to embrace an Agile Mindset! Find out how to discover what types or data, security and context your people need to embrace change more quickly! Discover new ways to motivate your people toward a continuous Agile mindset, from the start!

Tired of the Burnt Out Blues - Double Click on Self Care with Agility In this strange new world, companies are under pressure to adapt quickly. Being agile has never been so important. But how about the individual? We are filled every day with double doses of Stress, with a capital S! We hear it on the news, in our minds, from our friends; then we feel it in our shoulders, back, and whole body. If that is not enough, we have lost our routines, sense of freedom and normalcy. This is all before Noon! HELP! Together, let's halt the chaos, embrace new perspectives and 'create from' by double clicking on Self Care. We will embrace learning experiences and embody simple practices that take us from barely surviving to thriving. Together, let's release what is not serving you, step into your true self and turn up a new way to double click on YOU. You must put on your oxygen mask first in order to help and serve others. Learn to focus on self-care using the Integral Theory Walk away with practical self-care techniques to use in an agile world.

Multi-Generational Differences in the Workplace This presentation addresses the impact of age gaps on the workforce (millennials and employees of other generations). The implications for project managers as the Gen I. (Gen. Z) enters the workforce a techno-savvy, highly-mobile, and entrepreneurial generation. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Are you a Credible Agile Leader? Credibility is not granted with a job title. Authority, maybe, but credibility must be earned. Leaders are losing credibility in Agile adoptions. They seek training and education for teams asking them to use Scrum or another Agile framework. The very same leaders then announce programs, policies or structures that directly contradict Agile and Scrum values and principles. This can hinder leadership's credibility and subsequently, their organization's Agile adoption. In this session, we explore some of these common leadership mistakes and how they can be avoided for greater success with Agile and Scrum. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Exploring the Underbelly of Exceptional Leadership: The Softer Skills Required to Effectively Lead Through Change Rapid change is impacting nearly every industry vertical, re-shaping, re-forming, and ultimately disrupting 'business as usual'. With this comes workforce strain, stress, and frustration. Today more than ever industry needs people who fully understand, embrace, and exemplify the softer skills of leadership. With the energy that could light up an entire city grid, Cassandra Worthy captivates audiences with her stories and unique perspective on what it really means to effectively lead THROUGH change. New perspective on the soft skills required to effectively lead through change (C.H.A.N.G.E Traits®) A heightened self-awareness of their current leadership effectiveness and the guidance to take the right next step to improve Invigoration to more effectively lead through ANY change challenges they face