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ITIL® 4 Strategist: Direct, Plan and Improve: Virtual In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

Complete VB.Net training course description A hands on introduction to programming in Visual BASIC .Net. What will you learn Build Visual BASIC applications. Build simple components Debug Visual BASIC programs. Examine existing code and determine its function. Complete VB.Net training course details Who will benefit: Anyone wishing to program in Visual BASIC. Anyone wishing to build Windows based applications. Prerequisites: None although experience in another high level language would be useful. Duration 5 days Complete VB.Net training course contents Writing your first program Visual Studio, forms designer, running VB programs, the UI, properties, writing the code. Toolbox Controls Basic use, input controls, ActiveX controls. Menus and Dialog Boxes Menus, Dialog Box controls, event procedures. Visual Basic .NET variables and operators Variables, I/O, data types, constants, operators, Math Methods, precedence. Decision Structures and Loops and Timers Event-Driven programming, If…Then, Select Case, For…Next Loops, Timer Control. Debugging Visual Basic .NET Programs Break Mode, watch & command windows. Structured Error Handling Try...Catch, Finally, Err Object, retry periods. Modules and Procedures Standard modules, public variables, procedures. Arrays and Collections to Manage Data Fixed-Size & dynamic Arrays, ReDim Preserve, object collections, Controls Collection. Text Files and String Processing Text Box object, Text String methods, sorting. Automating Office Applications Application objects, automation in VB, the Object Browser, the Process Component. Deploying Visual Basic .NET Applications Planning a deployment, ways to deploy an application, deployment projects, options. Managing Windows Forms Forms, positioning, manipulation, adding controls, organizing controls, Startup Object. Adding Graphics and Animation Effects System.Drawing namespace, coordinates, SystemPaint Event, animation, transparency. Inheriting Forms and Creating Base Classes Inheriting forms, inheritance picker, base classes and inheritance, classes in projects. Working with Printers PrintDocument class, Text Box object, Print Preview and Page Setup Dialog Boxes. Database programming with ADO.NET Databases, ADO.NET, Data Adapters, Datasets, Bound & Navigation Controls. Displaying database records, formatting DataGrid cells, updating the database. Displaying HTML Documents Using IE IE Object, Internet Controls, IE Events. Web Forms for Interactive Web Applications ASP.NET, Web Forms vs. Windows Forms, HTML controls, web applications, event procedures for web forms controls.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for project managers, Scrum masters, business analysts, and team leaders looking to effectively manage their development projects using Team Foundation Server 2017. Overview The course also demonstrates how TFS facilitates the use of storyboards to prototype experiences, request stakeholder feedback, foster team collaboration, and generate reports. The final two modules of the course provide an overview of how testers and developers can work effectively using appropriate tools in the Visual Studio family. In this course, attendees will plan a new software development project and go through the steps to initiate the project using Visual Studio 2017. This includes recording requirements, creating a product backlog, and estimating effort for backlog items. Introducing the Microsoft Visual Studio 2017 Family What?s new in Visual Studio 2017 Overview of the Visual Studio 2017 family Overview of product features Project workflow across the Visual Studio 2017 suite of products Initiating a New Project Organizing projects in TFS Understanding process templates Creating a new team project Setting team project properties Switching between team projects Work Item Primer Overview of work items Traceability between work items Searching and creating custom queries Work item charting and pinning charts Work item tagging Configuring project notifications Creating our Product Backlog Examining requirement types Creating backlog items Creating requirement hierarchies using features The importance of acceptance criteria Agile Estimation Introduction to estimation Using story points Planning Poker and other popular estimation techniques Adding your estimates to TFS work items Working from the Product Backlog Introducing the Kanban board Entering and editing details on the Kanban board Customizing columns, including using split columns and limiting WIP Recording our Definition of Done (DoD) Understanding the Cumulative Flow Diagram Working in Sprints Specifying your sprint schedule and your team capacity Selecting items for the sprint backlog using forecasting Decomposing requirements into tasks Using burndown charts to track progress Monitoring work using the task board Working with unparented work items Retrospectives The importance of retrospectives Conducting an efficient sprint retrospective What you should avoid in your retrospective Working with TFS Teams Configuring teams in our team project Managing work from a master backlog Allocating work to our teams Configuring iterations for TFS teams Enhancing Requirements Using Storyboards Overview of storyboarding capabilities Creating a storyboard to illustrate a requirement Linking a storyboard to a work item Getting Stakeholder Feedback Introducing the Microsoft Feedback Client Using the Microsoft Feedback Client to provide rich feedback to the team Adding continuous feedback into your workflow Fostering Team Collaboration An overview of the various clients The use of email in sharing information Choosing the appropriate client tool Creating and Customizing Reports Overview of reporting architecture Reviewing the out of the box reports Adding new reports Creating ad hoc reports using Excel Overview of Agile Testing The role of the tester in a sprint planning meeting A lap around web-based test management Creating a test plan Creating manual test cases from requirements Overview of Agile Development Using My Work to select tasks from the sprint backlog Understanding the value of linking changesets to work items The importance of unit testing Creating a continuous integration build Additional course details: Nexus Humans Managing Agile Projects Using TFS 2017 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Agile Projects Using TFS 2017 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

At this Oracle SQL Fundamentals course, we cover SQL queries, group by's , aggregates, joins, date-functions, String Functions, Random Functions, Math Functions, Insert, update and delete, Creating and changing tables, sub-queries in detail, views, stored procedures, custom functions, and table variables. Course level is beginners to intermediate.

Writing Clear Business Communication (Virtual) Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What You Will Learn You'll learn how to: Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change o Mind-set o Tool-set o Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan

Effective Personal Productivity will help you in four crucial areas: Become highly organised and effective in your own area of day-to-day responsibility. Set and track personal and team goals, manage priorities and hit project deadlines. Improve delegation and communication skills, ensuring the right work is done the right way by the right people. Identify areas for continual improvement in and outside of work and implement strategies to maintain a healthy, well-balanced life.

Leading Cross-Cultural Virtual Teams (Virtual) High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Getting Started Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan

The online Chartered Management Institute Diploma in Principles of Management and Leadership is a level 3 qualification. This qualification is ideal for the development of team leaders, supervisors and first line managers. This course is designed to improve your supervisory and management skills and techniques, individual qualities and approaches vital for successful career advancement in management. As a result of studying the Diploma in in Principles of Management and Leadership, you will be able to demonstrate to your employer that you have up-to-date knowledge of management and can manage workplace problems effectively. This will give you a better chance of promotion and a higher salary.

Microsoft Project Orange Belt® 2016: Virtual In-House Training This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2016, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2016, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop provides the eBook Dynamic Scheduling with Microsoft® Project 2013, and is kept up to date with the framework of knowledge outlined by the Project Management Institute's PMBOK® Guide and the Practice Standard for Scheduling. What you Will Learn You'll learn how to: Understand what's new in Project 2016 Explain where Project 2016 fits in the Microsoft® EPM solution Initialize Project 2016 to start project planning Create a well-formed project schedule Understand task types and the schedule formula Assign resources and costs to tasks Analyze resource utilization and optimize the schedule Set a baseline and track progress Create and manage project reports Customize views and fields Apply Earned Value Management Understand the basics of managing multiple projects Getting Started Introductions Course structure Course goals and objectives Concepts of Project Management Getting Started with Project 2016 Project 2016: What's New and General Overview Setting Up a New Project Schedule (templates, options, save, etc.) Setting the Project Calendar Entering Tasks The planning processes Importing tasks (Word, Excel, SharePoint) Synchronizing with SharePoint Tasks List Creating and managing the WBS (include tasks, manually scheduled tasks, summary tasks, milestones, and custom WBS coding) Entering Estimates Tendencies in estimating The rolling wave approach Entering duration and work estimates Types of tasks Entering Dependencies The principle of dynamic scheduling Choosing the right Type of dependency Entering dependencies in Project 2016 Different applications of dependencies Entering Deadlines, Constraints, and Task Calendars Use of deadlines and constraints Entering deadlines and constraints in Project 2016 Entering Resources and Costs Types of resources Entering resources in Project 2016 Calendars and resources Entering costs in Project 2016 Entering Assignments Assignments in a schedule Assignments and task types Entering assignments in Project 2016 Assignments, budgets, and costs Optimizing the Schedule The critical path method (CPM) and the resource critical path (RCP) Resource leveling Optimizing time, cost, and resources in Project 2016 Updating the Schedule The baseline Updating strategies and situations Prepare the status and forecast report in Project 2016 Reporting Using reports Using Visual Reports Formatting and printing in Project 2016 Customizing fields in Project 2016 Earned Value Management (EVM) Overview of EVM Applying EVM with Project 2016 Evaluating the Project Evaluating the project performance Project benefits and results Templates for future projects Summary and Next steps Tools and checklist Best practices checklist Certification options

Global Project Management: On-Demand In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned